Edinburgh Lettings 0131 558 3000 Edinburgh Sales 0131 652 7313 Glasgow 0141 333 1345
EMERGENCY MAINTENANCE SITUATIONS
For out of hour’s emergencies only, i.e. total loss of power, electrics unsafe (unable to isolate), water leaks (not containable), tap/s running full bore (unable to isolate), blocked WC (no other WC in property), no heating or hot water (during winter season – no other sources), and unsecure property.
Please contact a contractor of your choice and confirm your emergency call out the next working day to our maintenance department on 0131 558 3323. Re-imbursement will then be offered to tenants on provision of a relevant receipt.
Should the call out not be deemed an emergency, then the out of hours portion of any charge will not be reimbursed.
Out of Hours emergency contractors
Directory Enquires – 118 247 or www.yell.com
Gas Emergencies
National Grid – 0800 111 999
Water leaks, Public Health
The City Of Edinburgh Council – 0131 200 2000
Reports of antisocial behaviour
The City Of Edinburgh Council – 0131 529 7050
If you are experiencing night time, anti social behaviour from your neighbours and wish to report this whilst the incident is occurring please contact the police on 0131 311 3131
Contact us to arrange a rental valuation and to find out more about our service.
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