Central Scotland’s largest estate agent DJ Alexander has secured office space totalling 14,000 square feet as it prepares for expansion in 2018.
Centralising its back-office functions, property management staff from its two offices in Dundas Street, Edinburgh have relocated to the John Cotton Centre, off Easter Road, doubling the company’s presence in the building from one to two floors. The West of Scotland division has also relocated from Bath Street in central Glasgow to a base on the city’s South Side.
DJ Alexander first moved its administration, accounts and maintenance functions to the John Cotton Centre in March 2016 and plans to occupy all three floors by the end of this year.
The expansion reflects the company’s record year and continued growth – staff numbers have doubled in just two years to 170 – plus a commitment to ensuring its quality service and best industry practice continues.
Edinburgh’s high-profile city centre office at 1 Wemyss Place in EH3 remains as the main customer-focused location dedicated to the promotion of all services offered by the business.
The John Cotton centralisation will greatly benefit the company, its customers and its contractors.
Most notably, lettings staff operating from one location will significantly improve inter-departmental communication and create efficencies throughout the business.
Managing Director David Alexander said the move away from high-street offices also catered to the customer demand seeking convenient online services.
“Consolidating our offices in a central location allows us invest heavily in technology as part of a move towards a more online, client-focused service,” he said.
“Less emphasis on front-of-house service does not mean we are moving away from meeting client needs – just the opposite.
“The changing digital landscape means people want access to information and services wherever they go, whenever they choose. Investing in new technology, software and online services will meet those needs.”
The company’s new digital offerings will be revealed later in 2018, he said.
“In 2018 we’re going to re-engineer the way we deliver our services.
“We are excited about what this will bring for the business, for our customers, and for Scotland’s uniquely robust property industry.”
Media contact: Jenna Westphal, firstname.lastname@example.org; 0131 652 3293