{"data":{"allReview":{"nodes":[{"id":"42bfa48b-d452-5865-8d4e-e3cd697661c1","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Thank you Caroline Connelly, the Goddess of letting agent!!! From the very beginning, Caroline has been absolutely amazing. Finding and moving into a new home can be stressful, but she made the entire experience feel effortless. She is always super kind, professional, patient, responsive, and genuinely cares about making sure everything goes smoothly for us. No question was too small, no request was too much trouble, and she always seemed to have a solution ready before we even had a chance to worry. Her warmth, professionalism, and positive attitude turns what could have been a complicated process into a genuinely enjoyable one. What makes Caroline special is not just how efficient and knowledgeable she is, but how much she cares about people. We always felt supported, listened to, and looked after. She goes above and beyond at every stage, and we couldn't have asked for a better person to guide us through our move. Thank you, Caroline, for being the true Goddess of Letting Agencies. We are so grateful for all your help and would wholeheartedly recommend you to anyone looking for exceptional service and a genuinely wonderful person. XX Chyvonne","createTime":"2026-06-19T23:00:00.000Z","locationID":"DJG"}},{"id":"ff120151-8c7d-5897-8974-7a96f39526e5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Professional, courteous, and good communicators throughout. I'm sure they're all great, but if you end up with Ailie as your contact then you're in really safe hands.","createTime":"2026-06-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3dfe5a3f-c2fe-5e1e-ab3e-0b97c2adad35","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2026-06-18T23:00:00.000Z","locationID":"DJC"}},{"id":"b07209f5-875f-5dfd-905c-a78abc060944","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thanks so much to Joye (property manager) & Jennifer (tenancy team) for helping me find my new home. Joye has been a pleasure to deal with during my tenancy application. From viewings to check in, she was helpful & accommodating and a friendly face during the process. Thanks to Jennifer for all her support during the referencing stage - she kept me informed every step of the way - and was quick & efficient when I was having issues with the Goodlord software. Since moving in, DJ Alexander & the maintenance team have been very quick at solving issues big & small in the property which I really appreciate. We’re settling in now and very grateful for a quick & relatively pain-free experience. The only downside to the whole process has been GOODLORD - a horribly inefficient, inhuman & inutile program that is the antithesis of what it claims to do - make the renters life easier. They really exist to protect landlords & agents (which is fair enough) and to try to sell you their commissioned utility & insurance plans. As someone who is tech savvy it was an absolute nightmare using their half-baked AI software - I can only imagine how challenging it must be for those who need have access needs or language barriers. Not only did I have to chase THEM to confirm parts of my referencing (which dragged out over 2 weeks) - I also received multiple harassing calls from them while I was moving in to sell me their insurance plans. When I finally answered I encountered a very rude & patronising staff member who spoke over me and was borderline interrogative when I refused their deals. Get in the bin.","createTime":"2026-06-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b38f6168-a6e6-5163-8200-db646c7ef7c5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Steven at this branch was awesome. Yes the automated last minute cancellations by the website are awful for viewings, I had 2 booked with a 4 hour drive staying over the day prior..only for them to be rented before the planned viewing (why wouldn’t it just be a group one?) Back to Steven though, he went out his way at the branch on my situation and helped guide me on which might be good for a close viewing but also a few area pointers and tips for the online process. He didn’t have to do that, but overall people are nice just working with a system that needs work","createTime":"2026-06-13T23:00:00.000Z","locationID":"DJG"}},{"id":"d9a1345f-55c0-571a-84d5-2838cfb68c83","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Professional, efficient and helpful service provided by Sarah M and the team selling my apartment. I would highly recommend DJ Alexander Edinburgh","createTime":"2026-06-10T23:00:00.000Z","locationID":"DJS"}},{"id":"85ba4a8f-2853-5c39-a506-96afc2b4268e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great service phoned Tuesday morning as I had a leak in my bathroom got someone out later that day all fixed great friendly service.","createTime":"2026-06-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8b39a6ff-fe44-5179-9051-446a895f38c0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I met Connor when he came for my annual flat inspection. He was very professional and I was impressed by his follow up email after the visit to thank me for my time, and to advise me of the actions he had taken to resolve a small issue i had.","createTime":"2026-06-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"242d0c41-2078-52f4-856e-162bf7504f6b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"As a first time renter it felt less stressful due to the guidance and information given. Ailie Stewart was also very helpful.","createTime":"2026-06-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9ded5230-1417-5ba3-862a-fc2ca69b5dbf","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a good experience finding a rented property with DJ Alexander and all the staff that I dealt with were attentive, helpful and willing to make the additional effort to help me review the property remotely. Particular thanks goes to Sana Bilal, who took the trouble to shoot a video, forward it to me and then provide the follow-up needed to secure the property. Fast, efficient and stress free service, which is not always something you experience when searching for a property.","createTime":"2026-06-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0512cab2-a748-5422-8a0a-7e4f6620feb6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have been renting with DJ Alexander for a few years now and when I move properties I always make sure to check this agency’s options first. Louis Steele has stood out as one of their Property Relationship Managers for his great customer service & support. He has been extremely helpful and friendly, as well as professional, and deserves all the spotlight he is owed 😊","createTime":"2026-06-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6bf3bf8d-e12c-5ff0-b7a1-67fd73a0acfd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very prefessional","createTime":"2026-06-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e967c885-42df-56e8-9820-daabba9794b1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Charlotte was very helpful and a pleasure to deal with","createTime":"2026-06-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"88b8bc08-9fd9-58a5-9abf-47d690a5626c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Really lovely and helpful team at DJ Alexander. I have had really great experience with the repairs service! Harrison Reeves was super helpful both over the phone and via email when we had a slightly chaotic maintenance issue, and had it sorted by the end of the week. He was very efficient and patient with me! Thank you very much :)","createTime":"2026-06-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"977da1a3-a82c-56db-8a9d-dc18ae219faa","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Amy Taylof of D J Alexander is a highly skilled professional. She inherited a difficult issue with tenants and was crucial in resolving it. She is a skilled and empathetic communicator whose expertise supported and informed us thro a complex situation. A great asset to DJ Alexander","createTime":"2026-06-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8edbbad4-acfa-591e-9139-af7719c6bcbc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Amy Vass helped to organise a repair for my property in a timely and efficient manner, many thanks","createTime":"2026-06-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f90ab183-cbf4-54be-a5fa-a3d073f65389","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Emma Wright has been an amazing agent- we arranged to view the property via email. Emma turned up on time, was very attentive and professional during the viewing, assisting with identifying all amenities inside the property, and most importantly, sharing the feeling of the property, as it is very special indeed and a lovely flat. Next steps were discussed in the short window of five minutes for the viewing, and Emma helpfully emailed the application form, and advised of next steps. Thank you Emma, we value your assistance and help with securing our tenancy.","createTime":"2026-06-04T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fd78bc82-3f2b-5978-982a-2529e0690dab","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The viewing process was very smooth and stress-free from start to finish. The agents were friendly, professional, and easy to communicate with. I would especially like to mention Joye, who was amazing throughout the property viewing and the whole process. She was welcoming, helpful, and genuinely pleasant to speak with, which made the experience much more comfortable. Overall, I had a very positive experience with the agency and would happily recommend them.","createTime":"2026-06-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f23e8c55-01f8-5f81-bc32-a4c0a00e1e0d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Working with Ellie, Brandon and Calumn has made the whole process incredibly enjoyable and stress-free. From the initial viewing until everything was signed, they were happy to help where needed and have gone above and beyond to answer any queries. Can't thank them enough!","createTime":"2026-06-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b42a8491-0c97-5461-8ba6-482d87bb3c17","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I booked a viewing with Connor Quinn which was a nice experience. He provided all the information I needed and advised me on how to make the application. I'm now proceeding with the next steps - hope everything goes fine:)","createTime":"2026-06-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2a316ff9-2e9b-57e4-a861-8254e693dab0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Dj Alexander made our move in experience very easy and with little to no stress. We want to give a big shout out to Eve and Chloe, who were both really helpful and catered to our every need. Thanks again","createTime":"2026-06-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7a11952b-ca83-5c9b-b414-21521bccbcb3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I called up to ask a request - to find out if someone could help me with finding various legal documents for a flat I bought through Grants Property Management 7 years ago. Grants changed their name to Sandstone before beingvtaken over by DJ Alexander in 2024. I thought I was probably asking for the impossible request however Leandra Brown from the Edinburgh office went the extra mile for me. I was so impressed by her attitude. Nothing was too much or too difficult. She was super efficient on the phone and told me that she would love to help track down the info I needed. She said it might take a while but she would get onto it straight away. Anyway, much to my surprise she emailed me back within the hour to tell me she had found everything I asked her for. I was so grateful to Leandra. I hope she gets to read this because I had wanted to write to the boss of D J Alexander to let them know how good the service I had received was. She went over and above what I was expecting. First class service Leandra. Thank you.","createTime":"2026-06-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"feb37797-e43a-5914-8ca7-3e5b8fdc2cda","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Katie D is lovely, responsive, and efficient!","createTime":"2026-06-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8a7bfc3d-bb24-50c9-aa8d-80cdd0ec660f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Eve Mack (Property Manager) was active and supportive during the early tenancy confirmation days. Her coordination helped us to make decisions and take action on related things in a timely manner. Thanks to the DJ Alexander team, including the field personnel who showed us the property.","createTime":"2026-06-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"82232a10-d79e-570b-8c36-4f63346f0600","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Having rented from them for 18 months I have nothing negative to say about them, only positive. Always quick to answer queries, quick with repairs and incredibly friendly staff especially Alisha Simpson who made the whole process seamless and was incredibly supportive and friendly","createTime":"2026-06-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b8c41d4e-5fc7-53c8-a7e6-b383799ed6c5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our property has been under DJ Alexander management for 10 years and we have recently had a tenancy transfer, which required some property upgrades and maintenance. Thanks to Emma Fairgrieve for managing the everything so quickly, comprehensively and for being so patient with us.","createTime":"2026-06-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"36fa29e2-ed44-56de-8b73-002d41530752","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"I let my Property through Dj Alexander and the company was able to find the tenant quickly. There was quite a bit of work required to turn around and there were some delays however Amy O'Neil, End of Tenancy Property Relationship Manager was able to take charge close the pending works. She also found that some of the works were not required and was able to adjust this with the contractor and we added value in the bathroom. All in all, good service","createTime":"2026-05-31T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7c68ae0e-87f6-5142-a858-f617970b331b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Connor was fantastic in getting us started in our rental journey. He answered all questions in a timely and detailed manner.","createTime":"2026-05-31T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e2baf0b0-8c2a-5956-992a-d26314f66276","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great service and Alexandra Holzbarova helped has at every step of the process and ensured everything went smoothly and quickly.","createTime":"2026-05-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"82a6b3ab-c1ac-515f-b267-26d6ad391235","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I just rented a house in Glasgow via Dj Alexander. Caroline met us at the viewing she was amazing made everything easy. She replied to every question even when it was a weekend end. Refrening and moving process was all done smoothly and promptly. Even when hading over the keys Caroline met us at the property and made sure everything was OK before she left. I Highly recommend them.","createTime":"2026-05-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2bb0ecd9-9420-57c9-a8a7-01ae0a27922b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"The renting experience with DJ Alexander was just splendid. The application processing speed, considerations, responsiveness and approach were very outstanding. You really impressed me.","createTime":"2026-05-29T23:00:00.000Z","locationID":"DJC"}},{"id":"bf16ccc1-4166-5310-b3aa-32a0ee521129","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great experience over all. Great comms and quick process. Helpful every step of the way. Thank you!","createTime":"2026-05-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"34b7da34-97cb-5b30-b20d-32c827635ee6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Sana Bilal was very helpful and helped move things along quickly.","createTime":"2026-05-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"19ddb10a-69e9-5615-bd3e-3a500e544fe6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a great experience over the phone with DJ Alexander. My son had a query for one of the properties as he is moving to Edinburgh for university. Phoebe in the letting department was fantastic on the phone. Really patient and answered all the questions I had without rushing and really put my mind and my sons mind at ease as we were concerned about property availability close to September! I hope to deal with her again when the time comes to finding a property! Thank you.","createTime":"2026-05-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2ff1ff93-e0e2-5b4a-9f29-19a30b5559c4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Recently Harrison from DJ Alexander helped me with an issue with a lack of hot water in my flat. He handled the issue promptly and in a v friendly and helpful manner. Great customer service!","createTime":"2026-05-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"deedade7-564b-570d-a8c9-ab57f19a4e4b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Really excellent and responsive service. Proactive and easy to deal with. My main recent dealing has been with Shannon Patrick who is the End of Service Property Manager. I live overseas so good communication is necessary. Shannon has been excellent. Really happy with the service.","createTime":"2026-05-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b873aacc-5154-5b19-a03b-622cdccdad34","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a very positive experience with Ikenna Njoku, Property Relationship Manager. The washing machine replacement was arranged and completed within just a week, which was much faster than expected. Communication was clear throughout the process, and everything was handled efficiently and professionally. I really appreciated the quick response and smooth coordination. Thank you again for the excellent support and service.","createTime":"2026-05-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a41832b9-8b1c-5b48-a853-faf602d67a2e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"","createTime":"2026-05-27T23:00:00.000Z","locationID":"DJC"}},{"id":"16d462d6-d648-5195-a013-b453bfaa6986","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Campbell has made our transition seamless and keeps us upto date with the on goings with our property. He makes sure the flats are upto date with inspections and gives detailed account of any issues","createTime":"2026-05-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"97726421-d7f1-52f2-8464-dd96699d3e94","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I had very positive experience when working with DJ Alexander, Edinburgh office. Fast, helpful, experienced, top service.","createTime":"2026-05-27T23:00:00.000Z","locationID":"DJC"}},{"id":"caf868b8-6fac-561a-8649-cfbbcb83a6f7","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have used DJ Alexander for many years as my letting agent for a property in Edinburgh. Recently I have been dealing with Shannon Patrick who is the End of Tenancy Property Manager. Shannon has been great to deal with, keeping me informed all the way through the end of tenancy process. Really happy with the service and would highly recommend to others.","createTime":"2026-05-26T23:00:00.000Z","locationID":"DJC"}},{"id":"9200842d-cde2-53c1-a784-7edc5e11b7ce","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had an issue with Fridge in my flat. It stopped working and no room to store the food. I raised it to DJ Alexander and Ikenna Njoku, Property Relationship Manager handled the issue. He sent me the electrician on priority to check and arranged a replacement promptly. Thanks for prominent support from him and the problem is solved.","createTime":"2026-05-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fb829d5b-4897-50fa-9a07-3ff70735e4e8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great communication from Amy keeping me informed as to required 'end of tenancy' works, and providing updates complete with photos.","createTime":"2026-05-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0ddefc46-3494-5b09-be12-524b84444488","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It was a a great experience. Robin was so helpful from viewing to prompt getting the keys on the day we moved in. I'm grateful.","createTime":"2026-05-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d51e6af9-b11a-5410-9e18-15859100bf9f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We are renting a property through DJ Alexander and have had an issue with some of the locks within the property. We reached out to DJ Alexander through the emergency request option as it was a bank holiday weekend and one of their employees, Mhairi Bain, responded and had a locksmith out to help us with our issue really efficiently. The issue was resolved without any hassle and she made it super easy for us both. Thanks Mhairi!","createTime":"2026-05-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d2e0deda-79d2-5e64-99b2-6bbeda1ee047","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"In what can be a very stressful experience of moving home, this was not the case with DJ Alexander’s as the process was simple and easy. Our property manager Katie was extremely helpful throughout the process and was attentive to our needs and was helpful with any queries or issues we had.","createTime":"2026-05-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c9702b79-3975-5f9c-be77-cce99f82e642","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Connor Quinn at DJ Alexander provided an excellent service throughout the letting process. He was professional, friendly, and always quick to respond to any questions I had. He kept me informed at every stage and made the whole experience smooth and stress-free. I really appreciated his support and clear communication, and I’d happily recommend both Connor and DJ Alexander to anyone looking to rent a property. Thanks again for all your help!","createTime":"2026-05-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"491f6dae-1628-5a01-9e86-bb732b7b0232","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Sana was super hepful and was quick to respond to all our questions about the property.","createTime":"2026-05-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9b33734e-ddba-59c4-bbe0-01e22dfa5156","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Throughout our time renting with DJ Alexander we have had an extremely positive experience from start to finish. If any issue was ever presented they were very attentive and proactive about the situation and kept us highly updated with regular and timely replies. When moving out of our rented property Associate End of Tenancy Property Manager Anna Scott did an incredible job with providing sustainable information to ensure we were able to secure our deposit back! Would highly recommend!","createTime":"2026-05-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9eac74ac-758e-5898-83bd-8e11fc0b2f25","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Connor Quinn was exceptionally helpful and made the process quick and simple. We didn’t feel stressed at all, and we heard back very quickly after applying. Good vibes all around!","createTime":"2026-05-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"87dc1767-800f-5e02-bc1f-d57e5724580b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kelsey Mclachlan was super helpful, was happy to answer any and all queries and made the process super smooth! Thank you Kelsey <3","createTime":"2026-05-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e8e97902-bb32-5140-8f30-3ffd73339a6f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent and personal service! Our Glasgow flat had not been upgraded in years. The team at DJ Alexander, notably Stephanie in Glasgow, in charge of the flat, and Abigail in the Edinburgh office overseeing maintenance work and decoration, were top notch and keen to get the place in great condition. They succeeded wonderfully. Working in tandem they had the flat overhauled and looking better than when we first got it. Cannot thank Steph and Abigail enough. As for DJ itself, their online accounting and Internet integrated maintenance portal is a pleasure to work with. A proactive team and a professional company. Ticks all boxes. Very pleased.","createTime":"2026-05-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d2968373-7320-5705-95d5-9df280dc324d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a lovely viewing experience with Ellen Clow who arrived promptly to show me around a property I was interested in, answered all questions I had and was kind and professional in her approach. While exploring the rent market can be difficult and overwhelming, Ellen was very helpful in ensuring a smooth viewing process.","createTime":"2026-05-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5c770a54-39cf-5401-8c7f-4c3148dd8298","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Jess Leggate (Aberdeen) has been brilliant through leaving process of my tenant and keeping my right and correct with all the next steps to re-advertise.","createTime":"2026-05-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8c2279de-fe92-58fd-9cce-198967af17ae","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Connor Quinn conducted our flat inspection and was very efficient and professional, answering any questions we had. Overall great service.","createTime":"2026-05-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a430f905-b6d2-5746-afa1-cc4b6e04ab6e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"In the process of moving to Scotland and looking for a long term rental to allow us to find our forever home - our challenge was having two dogs as most home owners would not entertain pets!! Having spoken to Jill @ the Inverurie office she accessed our situation and found us a home which is truly beautiful. So many thanks to Jill and the team for making this a very smooth process and no stress!!","createTime":"2026-05-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f2ec82a5-66d7-5e52-b6fb-bcd57e9e714b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"friendly and professional","createTime":"2026-05-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"64a6d830-f8e6-5054-a818-087aacced97b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Eve Mack was our property manager and helped us throughout the entire process! Her assistance was very much appreciated :)","createTime":"2026-05-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c2dfcd19-4550-51fa-a059-ef42964e6564","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Alisha was very thorough and listened to my issues raised during the propwrty inspection. Very professional.","createTime":"2026-05-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b4aa9e27-e819-5f82-926c-8a8834e92699","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander has done a great job in liaising our communication and repair needs that occasionally come up with our landlord in a timely manner. They've consecutively proven to be caring and reliable. A noteworthy mention goes to Harrison Reeves for his continuous dedication, hardwork and check-ins to ensure quality of service. Sincerely,","createTime":"2026-05-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d75851cb-7aed-5d4c-bc2f-2136c699fbf5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had an inspection from Holly and she was great! We had a few questions that we hadn't known who to ask and she was super helpful and answered them all clearly!","createTime":"2026-05-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8e7f7706-8861-5edc-b9ee-15e50ab5cf2f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Hayley Wylie-Allan from the property support team assisted me recently and she was beyond AMAZING A+++++++ I could not be happier with the service provided :)","createTime":"2026-05-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7ec0213a-459c-58d0-a749-5156d4d21be3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Cameron and Sana have been incredible throughout the letting process. They kept me regularly updated, were always happy to help with any questions or phone calls, and were very proactive in getting the property re-rented quickly. Their communication and professionalism made the whole experience smooth and stress-free. I’d highly recommend them and the agency to other landlords.","createTime":"2026-05-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d244da3d-710c-572d-8e1c-032b1b3d1071","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It has been a fantastic experience with D.J Alexander Inverurie Branch. They are very friendly, professional and responsive team. There is always some one to answer your questions. Responses to emails or messages are very quick. They Always get back to you. This is my second rental with the Inverurie office and I have absolutely no regrets. All maintenance issues are addressed immediately, and I have never had to worry about any outstanding work. Special thanks to Ailsa my property manager and to Charlotte who have been exceptional every single time. We appreciate you!","createTime":"2026-05-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a7bf886a-cecc-5fba-b080-b9717da217df","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Cameron Lindsay was extremely helpful assisting me with the process for renting my new flat.","createTime":"2026-05-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c2fcc072-d13d-56a4-af8b-ee37f167d353","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I was very impressed by the professional and friendly manner of the Property relationship manager Kaylee Edwards.","createTime":"2026-05-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bdd6732e-6747-50e6-b1f7-f4fe88645b89","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Diane Harte was handling the letting process for one of my flats. She has been excellent and ensured a quick change in tenancy.","createTime":"2026-05-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"21a16b88-807c-5d73-a492-e8ce99a5ee7e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I was very pleasantly surprised at the lovely courteous young lady, that came to visit this morning. She was very polite & knowledgeable on all aspects of rentals. A credit to DJ ALEXANDER company.","createTime":"2026-05-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f7d895b8-a112-519c-815b-5e74d0ff479b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ express was amazing. The replies were quick swift and any confusions which were very small were resolved in moments. A big shout-out to Emma Wright for her great help to me and my friend, she is a great example of how a renting agent should operate. A big thanks Emma :)","createTime":"2026-05-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ac4befad-5961-577f-8476-fc1347be7a05","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"It did not all go to plan , and there was some need to refresh status and situations, but Jenni at compliance took it all on and was able to complete the initial task . Well done","createTime":"2026-05-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a05e18b0-e0c3-5c78-af22-78896ff403b8","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent service James and Abbey were extremely helpful and professional I have used DJs in the past and wouldn’t hesitate to recommend this company","createTime":"2026-05-14T23:00:00.000Z","locationID":"DJS"}},{"id":"eaf15dfa-40a2-5cad-9a43-078b834ce2fd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kelsey the property manager was extremely helpful and efficient in helping us secure our flat. She understood our concerns and acted accordingly. She was very cooperative with a caring and bubbly personality. A very personable agent and would highly recommend for others!!","createTime":"2026-05-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2c5027f4-2d56-5811-9ca4-144e0b3d5349","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Hope Smith was very helpful when I spoke to her. She returned my call promptly, explained everything. She was very pleasant.","createTime":"2026-05-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6fd3148e-616c-5336-b9fa-a7de944544b8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I would like to thank and commend Harrison Reeves for his perseverance in resolving a complex plumbing issue in my property. Harrison kept me informed at every stage of proceedings, patiently and courteously talking me through the process. An extremely affable young man and a credit to his employer.","createTime":"2026-05-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f3aafb76-15e9-5a1e-92e6-760b7a2e1717","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Brandon was very helpful showing us around in the flat. He was not in a rush and answered question fully. He was also reachable by phone afterwards for question which occurred after a while. Jennifer was also very helpful and responded quickly.","createTime":"2026-05-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"70a5825e-1f94-51c5-81d0-86946b95cb0e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our experience with DJ Alexander was brilliant. It was quick and easy process to secure the rental property . The property manager Brandon Wiseman provided a good viewing of the flat and clarified all the doubts regarding the process . Overall, I would highly recommend DJ Alexander for rental properties.","createTime":"2026-05-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6da12b10-bc80-5cd2-8f2c-891e082984bd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have had brilliant service over many years with DJA. Everyone we have dealt with in both Edinburgh and Aberdeen has been of the highest possible quality and professionalism: well done. We have multiple interactions but our most recent one in Edinburgh has been with Brandon Wiseman who has secured a new let for our property there. His colleagues in the Handover team have done a great job too.","createTime":"2026-05-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"71bba493-cd14-59a5-95dc-20ffc2d2273a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have rented this flat for many years. Connor did the annual inspection today and was a pleasure to deal with. Very respectful and efficient. No issues. Our landlord is great too and has always been good in dealing promptly with any breakdowns/upgrades required.","createTime":"2026-05-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ea36a2dd-c0e2-5dea-9b23-52b590c21b56","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very efficient service and I was kept up to date and well informed. Brandon Wiseman was very helpful at all times. I'm very grateful for all the assistance.","createTime":"2026-05-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"eaaf4dc9-bdab-56dc-9670-26de55f6ab25","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am living in rented property through DJ Alexander.Connor Quinn who is very friendly,understands and tries to solve any kind of issue as soon as possible.He is a proactive communicator.I wouldn’t hesistate to rent through them again.","createTime":"2026-05-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fe609ff6-8690-5bc4-acbb-e0a589d70fbc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"As a landlord we had an issue with our flat with a contractor and Hope Smith was helping us deal with the problem. She was responsive, polite and went out of her way to deal with it. In fact, she used her own time to do this. Hope is an asset to your company!!","createTime":"2026-05-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4e140295-6a58-51f8-a8c6-092d5e2aa742","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Connor was incredibly helpful, professional, and responsive throughout the whole process. He made everything feel very straightforward and was always quick to answer questions and provide updates. Although I ultimately went with another property, I really appreciated all his help and would definitely recommend working with him.","createTime":"2026-05-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5f187c43-0a84-5d1f-aa4f-f58eff180fbd","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"I've been renting through private landlords for a while, so renting through a letting agent seemed a more daunting bureaucratic task for me. This was not helped by Goodlord, a service created to streamline the process, yet which doesn't understand that humans aren't computers and we don't speak the same language if and when something goes wrong. However, this negative experience with Goodlord was entirely outweighed by DJ Alexander's Aberdeen letting team - Leigh especially has helped me and my co-tenant out so much that it would have been impossible to do it without her guidance through the process. Everything about letting through DJ Alexander was a five-star experience, especially the personal assistance, but I did not enjoy the Goodlord process at all, which left me feeling frustrated more often than I can remember. If you can put up with the AI-driven \"optimisation\" of a service that was serving perfectly functionally beforehand, then I'd definitely recommend DJ Alexander.","createTime":"2026-05-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3ce77ae8-4173-5452-bbca-553befc5a9ab","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have recently sold my flat through DJ Alexander and the journey from start to finish was impeccable Yasser, Sara & Kieran were excellent throughout the process keeping me updated and offering professional and friendly advice I achieved the desired price for the flat and that was down to the hard work of the excellent team at DJ Alexander Thank you once again!","createTime":"2026-05-12T23:00:00.000Z","locationID":"DJS"}},{"id":"240e6d14-33ea-5653-ab0f-60685129b683","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Damir Maratov (Property Relationship Manager) is the most helpful staff member I’ve ever dealt with at DJ Alexander. Whenever tenants raise different issues, he proactively contacts different contractors, compares quotations, and provides me with professional advice. Every problem has always been resolved smoothly and efficiently. I truly appreciate all the support and help Damir has provided.","createTime":"2026-05-12T23:00:00.000Z","locationID":"DJC"}},{"id":"bf22c1fe-6581-5e8a-a8ea-4a8c886220bb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I dealt with Ailsa in the Inverurie office and I have only good things to say about her and her professionalism. Happy to help with queries and quick to assist the tenants where possible. I'd recommend them to others.","createTime":"2026-05-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"edb4ecd9-c4a8-52ec-8f09-5e682baf1d86","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My property manager Connor Quinn is very nice and very professional. Many thanks for the support and the help in the room inspection.","createTime":"2026-05-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6421f9ef-02a4-5ef3-917f-4c9b31d50e29","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I would like to express my sincere appreciation to Emma Fairgrieve for her excellent support and professionalism in handling the letting issues for my property in Glasgow. She was always responsive, patient, and proactive in resolving matters efficiently, which gave me great peace of mind throughout the process.","createTime":"2026-05-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2de78088-776c-54c8-9f55-f3d56add2190","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Damir Maratov (Property Relationship Manager) is the most helpful staff member I’ve ever dealt with at DJ Alexander. Whenever tenants raise different issues, he proactively contacts different contractors, compares quotations, and provides me with professional advice. Every problem has always been resolved smoothly and efficiently. I truly appreciate all the support and help Damir has provided.","createTime":"2026-05-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"97e8048a-911a-5441-a3d6-a0d231506a75","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Connor came to do my mid year inspection and was great! Super polite and friendly and super approachable. Was able to answer questions and help me with a couple queries. Was very prompt as well!","createTime":"2026-05-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4dc378bb-a6d3-5cf6-88d2-cbd9bf5bfa86","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Joye has been absolutely brilliant in helping me take my first steps onto the property ladder. Joye has been very kind and fast with all her email replies. It has given me more confidence in finding my new flat. Thank you Joye","createTime":"2026-05-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"252e2bb2-ecda-5e0e-bb12-1db871cc24d5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have just moved into our new rental property in Edinburgh. The handover was handled by Kelsey, in a friendly, professional and efficient manner. making our move flawless and straightforward. Our thanks also go to David and Laura. They are all real assets to DJ Alexander.","createTime":"2026-05-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"35bcb52b-75ad-5cc0-bcf4-68d8f6bff6c9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Abby was an absolute angel. Went to wrong office to collect property keys and she went out of her way to give me a lift to the other dj alexander office the other side of town. 5 star service.","createTime":"2026-05-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e0379c6e-230b-561b-b365-65a98d7361b2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had an issue with a heat alarm in my flat. It kept beeping and I didn't know know what to do to make it stop. I phoned DJ Alexander and was put through to Lizzie Mackenzie, Property Relationship Manager. She advised me on the procedure for changing the battery by switching off the power at the mains and removing the device from the ceiling. It was very easy to accomplish and I was able put it back no bother. Problem solved.","createTime":"2026-05-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cf7bbcf3-3bfe-56c0-9e54-923bd0f0dcec","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Really well set up team with regards to letting out my flat for me. Always good communication, friendly and professional staff. Niamh was particularly helpful in ensuring a fast and smooth transition for me between old and new tenants. Would recommend.","createTime":"2026-05-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e46672f1-f683-5fcc-8b1a-4538102fa875","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Sana was so so helpful in helping us secure a flat we are beyond grateful!","createTime":"2026-05-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"377f6148-1a91-5d17-93a5-9d5fbbc7cf1f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"When renting a new property with DJs Emma Wright has been very helpful, communicative and understanding. I would recommend her service to others. Thank you!","createTime":"2026-05-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e00cc45a-756f-565c-867b-89e64229fbe6","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Recently had a flat viewing with Caitlin Butler who was super lovely and answered all our questions! Would definitely recommend","createTime":"2026-05-06T23:00:00.000Z","locationID":"DJC"}},{"id":"9e7976a1-f1a2-5df9-89e0-07be03a6f0ff","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very helpful and friendly Caroline was very helpful and pleasant thank you","createTime":"2026-05-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9ec39746-5200-5460-ba70-50837ef0180b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great help from Ellie,Carolyn and Jenny at DJ Alexander.Clear communication and smooth process","createTime":"2026-05-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"aa3f7689-0286-55a1-ad5a-b1c51b71c7ab","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Connor Quinn provided a very prompt and efficient inspection service with a follow-up email, which was much appreciated.","createTime":"2026-05-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"63870079-69f9-5c91-9130-c51951807642","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The agent, Sana, who facilitated my viewing and with whom I corresponded as I waited the outcome of my application, was stellar. She was very helpful, communicative, and provided very supportive insight to assist how I applied, given that my partner is moving internationally. Overall, very responsive and helpful staff.","createTime":"2026-05-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3b352d99-4e7a-5336-b0e2-a7e04d76e326","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Everything is handled perfectly. Diane Harte was fabulous at getting the move in run smoothly and gave us all in the information needed","createTime":"2026-05-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"15032852-7d03-527c-a562-02dde64bdd19","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Been with DJ Alexander for two years now, any difficulties have been resolved efficiently. Mhairi Bain, Property Relationship Manager, has recently been very helpful and provided excellent communication in regards to solving any issues with the flat. She has reached out multiple times to ensure the issue has been effectively addressed and has been very kind!","createTime":"2026-05-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2e3e487b-9e39-5e8d-80c8-ba8099a3379f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Leandra from the sales team has been absolutely amazing at helping me get a foot on the property ladder. I am completely new to this process, and these are my first steps. Leandra went above and beyond making me feel super comfortable and explaining how the system works after I saw a potential property on Zoopla. She even put me in touch with a trusted mortgage advisor and once I went to see the property they made a note about them getting in touch with a solicitor to help me out understand the process. Leandra and the team have been so so lovely they have made a process which feel daunting far mor accessible. Even if I don't end up getting a property right away having the knowledge and experience of the process helps massively! Thank you :)","createTime":"2026-05-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ba5a44ec-5d18-5609-b456-04f49153dd4d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Quick easy process - really helpful staff- any issues were sorted quickly - Ellen Cole and Jennifer Ramsay","createTime":"2026-05-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ecef6a78-81c7-5513-b56f-918aa192e80f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Efficient and helpful, Kaylee Edwards has helped me a lot managing my flat!","createTime":"2026-05-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2714ebb3-f909-54e7-991c-fce8297be942","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Finlay and Jen from DJ Alexander recently came to Edinburgh University to give a talk on flat hunting for students, and they were excellent. Both were knowledgeable, approachable, and genuinely attentive throughout. They answered every question thoroughly and made what can often feel like a daunting process much clearer. Everyone left feeling far more confident about finding a flat. We really appreciated them taking the time to come and speak with us.","createTime":"2026-05-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ddea7a1e-cc35-53ed-8273-8639904d66f7","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Sarah and Abby were consistently responsive and kept me well-informed at every stage of the sale process. They were proactive in addressing potential issues and made everything feel smooth and well-managed. Their advice was practical and helpful, which made the whole process much less stressful than it might have been.","createTime":"2026-05-02T23:00:00.000Z","locationID":"DJS"}},{"id":"c163b228-45ae-537f-a098-b96399240c8c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Sarah and Abby were consistently responsive and kept me well-informed at every stage of the sale process. They were proactive in addressing potential issues and made everything feel smooth and well-managed. Their advice was practical and helpful, which made the whole process much less stressful than it might have been.","createTime":"2026-05-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"befcbcb6-b71a-5fed-a84d-dcccddbfc748","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Efficient and helpful, Kaylee Edwards, Property Relationship Manager, has helped me a lot managing my flat!","createTime":"2026-05-02T23:00:00.000Z","locationID":"DJC"}},{"id":"e8e848dc-c4ae-5b45-9678-f80eb4ea4093","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I was recently assisted by Kelsey Mclachlan when looking for a rental flat. She was professional, approachable, and helped me obtain a property. Very satisfied with the experience.","createTime":"2026-04-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e12bcdef-05fe-5c76-ae19-537792189ed4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Louie Steele in her role as Property Relationship Manager helped resolve my issue within a week - responding very quickly to any questions and sending the appropriate people to my accommodation as soon as possible.","createTime":"2026-04-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ebae2776-f1fe-5fb9-afd6-f26473c0cbf2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ryan Cochrane was incredibly helpful in securing my flat. He made the whole process smooth, stress-free, and was always quick to respond to any questions. Really appreciate all the support","createTime":"2026-04-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7c2ce3f0-9155-5b6f-83d7-12577713d681","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Received a lot of help from End of Tenancy Property Manager Beatrice Oloju during the move-out process. Really helpful.","createTime":"2026-04-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"03469de3-8fb4-5822-9e45-e18ef559b080","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The Aberdeen team have been excellent throughout my process of looking for a flat. Gill and Partrycja have been excellent in terms of updates, communication, and finalising details/documents. I imagine that the rest of my communication will be much the same. Thank you.","createTime":"2026-04-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"42816b2f-d889-532c-aa3d-db884b7a84cd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Connor Quinn did a great job. Polite, patient, responsive, and very helpful. Exactly what you would hope for.","createTime":"2026-04-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"46c67956-40f8-5d7d-9643-f375d40396f7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Niamh Mackey has made the move seamless and has been a great help! Thanks :)","createTime":"2026-04-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4a751992-f339-52de-9b10-d46f32c9ac3e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My experience with DJ Alexander has been very good, with Diane Harte providing especially helpful support. She was friendly, professional, and always easy to contact, which made the whole process much less stressful. Everything was handled efficiently, and I felt well looked after from start to finish. I would definitely recommend Diane and the team at DJ Alexander","createTime":"2026-04-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7d32f791-41eb-58c8-b61b-cdad4553c93b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It's been 2 years with DJ Alexander and nothing short of an amazing experience. Everyone has been wonderful. Always trust Scott Robeson, our Property Relationship Manager for Maintenance issues and his rapid response squad - mostly same day fixes. Cheers guys. You are fantastic","createTime":"2026-04-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ddd8fa87-745f-5037-a1b1-574ffbfcf320","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have been dealing with Kaylee Edwards the Property Relationship Manager for apartments in the same building as myself. I have found her highly professional and efficient, always responding to any queries very quickly and making the whole process of dealing with a Letting Agent much smoother and less stressful.","createTime":"2026-04-29T23:00:00.000Z","locationID":"DJC"}},{"id":"89048ccb-5708-5dd6-921b-ff0a6ca36451","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Jen, our property manager, carried out a rental inspection of our home this week and was incredibly personable kind and lovely! The entire process was seamless and didn’t inconvenience our day whatsoever, our experience so far with DJ Alexander has been exceptional! Thank you ☺️","createTime":"2026-04-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ff07803f-5cf7-5a91-a5ef-f12ac793f4b0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I’ve had a really positive experience with DJ Alexander over the past few months. Emma Wright has been incredibly helpful, always sending me suitable properties as soon as they became available and keeping me informed throughout the process. At my viewing, Joye was great, she showed me around the property and made me feel completely at ease. She was approachable and made it clear that no question was silly! The whole process has been smooth and stress-free, and I’m absolutely delighted with the flat. Thank you both for your support!","createTime":"2026-04-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"01a66bf3-c51e-5211-b8a7-ef18acfd3f49","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Connor was incredible, really helpful and gave me some great tips. Amazing Agent.","createTime":"2026-04-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"db1c0aca-2947-507c-a248-5e7d409e19dd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Adam was very helpful and friendly, made the process smooth and easy!","createTime":"2026-04-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"18cfaab4-0b8e-55b6-b773-14b9e9245c41","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I contacted Louis Steele , Property Relationship Manager, regarding a bit of an unusual request. He responded right away and assured me it could be easily managed and took over, contacting the tenant directly. I am greatly reassured and extremely happy with Louis quality of service. Thanks Louis.","createTime":"2026-04-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0465f815-d544-56b3-b420-41ae6a110937","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent service from DJ Alexander since letting out a property through them. Property manager Jenn just provided a thorough inspection update and everything is going great.","createTime":"2026-04-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4122d8e4-12ce-5717-b17b-37d63e3e1310","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Niamh Mackey has been wonderful and a great help! Made the move seamless. Thanks :)","createTime":"2026-04-29T23:00:00.000Z","locationID":"DJG"}},{"id":"3bbfb3c5-1da7-5909-90cf-20dfe0b26c29","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I would like to highly commend Joye, our tenanted property manager, she is always responsive, polite and most of all caring and genuine building trust she values her tenants and cares for their needs, this showcases DJ Alexander's whole team and reputation- always following up and a true 5 star ongoing experience","createTime":"2026-04-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bee0fbe3-4ad0-5e62-b9ae-0b4c905a4712","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Robin Henderson provided an excellent customer experience from start to finish. His communication was clear, prompt, and very professional, which made the whole process smooth and stress-free. He took the time to explain every step in detail and was always willing to answer questions with patience and understanding. What stood out most was his friendly and approachable manner—he made me feel valued and reassured throughout the process. His efficiency and attention to detail gave me confidence that everything was being handled properly. Overall, Robin demonstrated outstanding customer relations and a genuine commitment to helping clients. I would highly recommend him to anyone looking for reliable and supportive service. He’s a professional marketer!","createTime":"2026-04-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8a8588a5-6604-5ed4-82f6-3abf26894bda","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Louis Steele, Property Relationship Manager, communicated well, and efficiently rectified an issue in our property. He oversaw the process and provided photos to confirm work had been carried out to a high standard","createTime":"2026-04-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d1d4fb8a-c8b1-5677-9027-f221c287ebf4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The entire maintenance team, including Hope, Louise, Nikki, Amy, Emma as well as Karolina and Lisa from the End of Tenancy team, are exceptionally professional and knowledgeable. They are always efficient and supportive, which has made our first few months a very positive and smooth experience. It has been a genuine pleasure to work with them. Pillar Property Services","createTime":"2026-04-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"dc34d86c-6d99-56bb-b80d-2852daee1538","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Louis Steele, a property relations manager was very professional and helpful with an issue we had in our kitchen. I appreciate the assist resolve and follow up by Louis. Thank you!","createTime":"2026-04-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"323c93c2-a492-5c49-af0a-401185aad1df","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had a great experience working with Alexandra Holzbarova while searching for a flat for our daughter and her friends, especially as we were not familiar with the rental market in Scotland. She was incredibly helpful throughout the entire process, providing clear and detailed information. Her responsiveness made everything much smoother and far less stressful. We truly appreciated her guidance and we would highly and warmly recommend Alexandra to anyone looking for a reliable and supportive property manager.","createTime":"2026-04-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"839e2ecb-84c9-53e9-b7f8-9d4af55925e9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Marie Hill has been very helpful to me as a private tenant. She has always been reliable and has helped me with many issues. I have moved a few times over the years and she has always been very accommodating and professional. Thank you Marie for all your help!","createTime":"2026-04-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6fa1c93b-8821-5219-b5bb-25b7bb341b63","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Amy O‘Neil has been supporting us with our properties. She is friendly, professional and gets things done. Many thanks","createTime":"2026-04-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"608769bd-5c69-50fd-8d21-79da87c6d8ee","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Sarah McIntyre did a great job with everything- marketing, viewings and post-offer. Thanks!","createTime":"2026-04-26T23:00:00.000Z","locationID":"DJS"}},{"id":"0d3518bb-ccf4-5277-bbca-9b8041b39934","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very sincere support from all member of staff","createTime":"2026-04-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f72c67f7-2470-582d-8ef9-12c5a851784f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently received service from our Property Relationship Manager, Xavier Au at DJ Alexander, regarding some maintenance work required in our apartment. I must say that Xavier was extremely quick to respond, understood the requirement clearly, and promptly arranged an appointment with the contractor. The entire process was followed up end‑to‑end, and the work was completed yesterday. We are very happy with the outcome—the bathroom looks clean, well finished, and professionally done. What stood out most was Xavier’s attention to detail and professionalism. Even after the contractor confirmed completion, he did not close the ticket immediately and instead checked with us to ensure everything had been completed to our satisfaction. Overall, we are very pleased with the service and the level of care shown throughout the process. Excellent experience.","createTime":"2026-04-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b092baf7-197a-52c5-9f61-e96da5cea06c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had an inspection from Connor Quinn. He was professional and very kind. Job was done very quickly. Top man!","createTime":"2026-04-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2ce56f76-53c2-5fbf-9cc1-b4e09599f181","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very easy to deal with made me feel comfortable and at ease. Quick and clear responses when a needed help.","createTime":"2026-04-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b160c16f-9f9a-5a5d-b7dd-eade4c8062b3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Lauren Stocks was really helpful with a tricky checkout, tenants left without giving notice. Lauren kept us up to date throughout the process of checkout, repairs, maintenance, deposit recovery and re letting.","createTime":"2026-04-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a467d9a3-a09a-5664-a3c0-482d786cb975","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a really positive experience with DJ Alexander Edinburgh Lettings, thanks to Scott Robeson (Property Relationship Manager). He was professional, responsive, and ensured to resolve my issue quickly and effectively. Communication was excellent throughout, and I felt well looked after. Would definitely recommend Scott and the team to anyone looking for a reliable lettings agent in Edinburgh. Thank you Scott.","createTime":"2026-04-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7aa40582-0c6f-5a14-9103-b7e2d020984e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Highly recommend Scott Robeson at DJ Alexander Edinburgh Lettings. Scott (Property Relationship Manager) provided excellent service from start to finish. He handled everything efficiently and sorted out a problem for me promptly and professionally. Great communication and very helpful, I’m very happy with the outcome. Thanks again Scott.","createTime":"2026-04-22T23:00:00.000Z","locationID":"DJC"}},{"id":"6906f0a6-e07b-5c0d-902a-4124859cd043","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We have had a very good experience with D J Alexander recently. They dealt with some fairly major end of tenancy repairs promptly. In particular their contractor had done a superb job of replacing a set of badly damaged wardrobe doors for a very good price. Communication throughout the process has been excellent from both Amy and Gerrit. Our apartment is now in good shape and has new tenants.","createTime":"2026-04-22T23:00:00.000Z","locationID":"DJG"}},{"id":"145144ed-2a1f-5fa0-9d48-878e34a8eb73","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My experience with DJ Alexander has been great.They try to solve the issue asap .Their communications are very clear and professional.I found them very professional and good behaviour towrds their clients.","createTime":"2026-04-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"026d7486-2f2c-54f1-9722-5c97e7975778","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Lauren Brown provided professional and comprehensive support for me regarding the negotiation of a rent increase. Her service was excellent and she responded in a timely manner to ease my concerns.","createTime":"2026-04-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"42b41c66-ec32-5272-89f7-072e69ebeda4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Sana was very helpful when we went for a viewing, her reply times were impeccable and always professional. She still offers the same help once we have moved in. DJAlexander have been great and helped so far with the move in. We viewed the flat on Wednesday, heard we were successful by Thursday and had references etc completed by Monday.","createTime":"2026-04-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3c3fb9a5-5a6c-50a0-b32d-8f792da4a624","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Cameron Lindsay was very helpful, feedback on our questions was very timely and effective for us to make a decision.","createTime":"2026-04-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6a828aef-08a3-584e-90a8-8bf0436f7bc5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We sold the property with DJAlexander,with Sarah.We hoped to sale the property for a whole amount of its valuation,but it’s sold for less(just because the market current tendency and economy global situation,not an agency’s fault).Want to say that the process went good anyway and also would like to mention our solicitor Natasha Temple,who Sarah recommended to me.Natasha was amazing and very professional!So,I can definitely recommend both DJAlexander’s agent Sarah and Natasha Temple as a solicitor.","createTime":"2026-04-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fd5cdef7-9045-551d-9ed8-43438e08e44e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently moved into a new flat and used DJ Alexander's Aberdeen branch to do so. Throughout the experience staff were professional, highly efficient and ensured a smooth process. In particular Patrycja Poscik was incredibly helpful and always responded swiftly to my emails/enquiries. I would highly recommend her services to all others looking to move/rent.","createTime":"2026-04-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1530153d-6cfc-5862-900b-ca3e3678ef06","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Rented for 2 years no issues deposit returned in full within a week of vacating the apartment","createTime":"2026-04-20T23:00:00.000Z","locationID":"DJC"}},{"id":"aab7fed3-5429-5642-8ba3-7660ec9a36f6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Property Relationship Manager Ikenna Njoku was very helpful and did an excellent job answering my query in a punctual manner.","createTime":"2026-04-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d7c8a5a6-4ab5-5649-badc-645a7eacb17a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have rented from D J Alexander for almost 14 years and find them to be very good landlords. Recently had an issue with plumbing, reported it and spoke to Dora Alves, she was very helpful and quickly actioned the job, which was attended to within 48 hours.","createTime":"2026-04-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"aef5a214-630f-51cc-b713-b7b9b34a5155","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"I'm impressed by the good communications at D J Alexander. The contact we have had with Callum Barcham, one of their senior property managers, has been excellent, keeping the landlord and applicant tenants fully updated on changing circumstances. We are pleased with the positive outcome.","createTime":"2026-04-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3abd722c-af83-52b3-868b-2a8744fd512e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very happy with the recent service provided by DJ Alexander (Shawlands) in securing a tenant for our rental flat. Special thanks to Zosia for her hard work.","createTime":"2026-04-18T23:00:00.000Z","locationID":"DJC"}},{"id":"eb3aef65-ae77-5f9c-933f-b25f27165209","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Moving in was easy and friendly thanks to Gael Mitchell","createTime":"2026-04-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9afbe245-069f-5e56-8909-f733063a46ec","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Flat Rental Issues/s : Ramya Peela, Property Relationship Manager, from DJ Alexander was most helpful in their communications and guidance over issue/s that we had with the flat and enabled us to come to a satisfactory conclusion, engaging with the correct engineers and solving the issue within a prompt time span.","createTime":"2026-04-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a137c99a-1a00-5f75-b475-97b323c82d06","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have used many property management companies in the past, but I have found DJ Alexander to be one of the very best. They always keep me informed and up to date on everything that is required, and are very professional when handling the process of finding tenants quickly and efficiently.","createTime":"2026-04-16T23:00:00.000Z","locationID":"DJG"}},{"id":"3e2bd653-4ebe-5978-946c-2457695bfea8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"As a landlord I have dealt with DJ ALEXANDER for many years and in particular Andy Baker, he has always been very professional as well as being proactive in getting things seen to, whether it be keeping up to date with legislation or vetting prospective tenants. Well done and keep up the great work.","createTime":"2026-04-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5f2a7227-5eb2-5154-9793-832875e95fc8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Caroline Connelly was absolutely spot on. From start to finish she was always at the end of the phone and it was never an issue for her to help. She went well above and beyond with any query or issue that we had and was on the ball right through the entire process. Carol Clark who was also part of our dealings was fantastic as well. Always returned phone calls and kept us up to date as it was happening.","createTime":"2026-04-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b02bc273-90e2-5bdc-b826-7113ecfd4a25","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Emma Wright at DJ Alexander the letting team has been so incredibly helpful and supportive in my application.","createTime":"2026-04-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d06d9bea-b6bf-577a-99fb-5bfe392a93d6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"joye Rankie provided good service and quick response. She is very helpful","createTime":"2026-04-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c9aa9a8b-aca3-5e1c-917c-7e2ed89f5781","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellence in service from Haley in particular extremenly pofessional, considerate and helpful. I am very grateful to her assitance. Thank you Haley. Finn and Lauren also and the whole team are lovely and I am thankful for their help.","createTime":"2026-04-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7bbfab4d-9bf0-5855-9dea-1f5cbb08d98c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We always feel that the Housing Inspectors are always there for us and listen and support our needs. It's a first class service, with very prompt and quick replies to problems or questions. I like all the staff at Alexander's, very professional people. Our landlord has always been good to us and accomodation here is excellent. Keep up the very high standards.","createTime":"2026-04-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"af98c378-4a41-51b2-ab31-ab9e335e5d1e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2026-04-15T23:00:00.000Z","locationID":"SLA"}},{"id":"1bcda50e-4a7c-5ecb-91ee-6aba5b7f1115","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Throughout our tenancy, the flat provided a peaceful and comfortable environment. The team consistently responded to our requests promptly and without delay, demonstrating a high level of professionalism. In particular, Andy B. was exceptional in his role. He listened attentively to our concerns and ensured they were addressed effectively and efficiently. I would confidently recommend DJ Alexander at any time.","createTime":"2026-04-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"86c8bf23-acd3-5e91-9498-15635f4cef98","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"D.J. Alexander are the property managers for our apartment. Whenever we have had any maintenance issues, they are always quick to respond and resolve issues. They use a knowledgeable and professional team of contractors. Their office team of Xavier Au and Ramya Peele have always come through with solutions and clear communication. So thank you everyone for the good work.","createTime":"2026-04-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"27fd55d0-2c8d-54ab-a77e-d27def8fba78","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2026-04-15T23:00:00.000Z","locationID":"DJG"}},{"id":"fa6c2379-cddc-5f3d-aa9c-117ffc4eac31","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Diane Harte from DJ Alexander was excellent throughout my move-in process. From the initial viewing to final coordination, she was professional and very supportive. Even after the property was initially allocated to someone else, Diane promptly reached out to me when it became available again, which was incredibly helpful as I was urgently looking. Really appreciate her proactive approach and would highly recommend both Diane and DJ Alexander.","createTime":"2026-04-15T23:00:00.000Z","locationID":"DJC"}},{"id":"2f858205-bc2e-5fc7-b67a-2d4ac7e75399","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"DJ Alexander manages the property I rented almost one year ago and all my interactions with various employees have been friendly and helpful, although sometimes not as quick as I would have liked. Today Kelsey McLachlan came to do an inspection - she was a pleasure to speak with and listened carefully to the few small issues I had identified but not yet reported, promised to follow-up on one reported issue that had not yet been resolved, and effectively responded to the questions I had. I look forward to seeing her at the next inspection.","createTime":"2026-04-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6fe32ed8-dd0e-58cb-b521-b8026372dd84","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I’ve rented with DJs for six years and no complaints. Recently had the pleasure of meeting Murron Sinclair, she was very professional and friendly. Such a positive experience.","createTime":"2026-04-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7223476b-c70b-5d7b-836f-f4d46be71403","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"super nice and easy experience","createTime":"2026-04-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bc1b7a1e-2c6f-56a6-b921-421bd7a4901e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Katie has provided a great service. She has answered all questions fully and promptly and gone out of her way to make our dealings with DJ Alexanders a pleasant one.","createTime":"2026-04-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7ebfff86-f3f8-564a-9a25-6b004ae4daa5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I would like to share my experience of renting a property in Edinburgh with DJ Alexander. On the move in day, I was very down due to the quality of the apartment left by the previous tenant, and the fact that the cleaning done was not up to the mark. The house had plenty of items left uncleared or not binned by previous tenant, and all of a sudden, it felt that I must have done a better job, and even the bed was not at all up to the mark to sleep in. Thats when I tried to reach out to Mrs Natalie, with whom I liaised and finalized a Move In Date. Her colleague Abigail was kind enough to transfer the call to Natalie's desk, and I explained my challenges to her, and sent a detailed mail. She truly did a wonderful job, and within 24 hours, she got both the beds replaced with new ones, and she sent a cleaning crew to perform a thorough cleaning. She also followed up on getting the not-working switch also sorted. People like Natalie are the reason why some organizations are good. In my case, she acted with Care, Compassion and Consideration, which are so essential when dealing with people. I would strongly recommend DJ Alexander only because there must be lot of Mrs Natalies out there. She is such an asset to the company. If you happen to come across her while dealing with your tenancy, you will certainly feel the same way.","createTime":"2026-04-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"13c9db4b-6104-50d6-890d-4118a54e1791","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander has been my best experience as a landlord in particular Natalie Cotton and her team have been absolutely fantastic , easy to deal with, quick to respond and giving an excellent service. Key to my experience being so great has been dealing with Natalie directly on a one on one basis instead of the rotation of people I was dealing with before. Totally awesome Natalie I cant thank you enough for your excellent work!!!","createTime":"2026-04-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b9e8f76d-196b-5cdb-b2ec-deca4970caae","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We recently sold a property in Edinburgh, and Keiran's professionalism and great service, ensured that we enjoyed a wonderful experience .","createTime":"2026-04-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"23e341d8-a10f-5c65-baed-e66d2b64f4d8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I was fortunate to have a property manager who always kept me informed and arranged all that was needed in a very professional manner. Nicole Galt gave me confidence that my property was always looked after. I live in Spain and cannot visit the house to carry out my own checks so it is important to have some one you can trust looking after your property and thanks to Nicole I had that confidence my interests were being looked after.","createTime":"2026-04-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f9b5d6fe-6499-57ff-a368-951cb52c16c6","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Brilliant Massive thanks to Gill and Molly They have made everything easy and answered all my questions from start to finish","createTime":"2026-04-12T23:00:00.000Z","locationID":"SLA"}},{"id":"38a4e2f6-6171-5498-9bb5-cb35551a2dd8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"On keys collection day, Gael Mitchel was super sweet and helpful and made me so comfortable.","createTime":"2026-04-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f91b716b-8e5a-502a-a890-0c6ef1198527","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We rented one of DJ Alexander’s spacious properties at Cults, Aberdeen from April 2023 to March 2026. As we were based in Sri Lanka at the time, other letting agents declined to offer online viewings. However, Samantha Bell and her team at the Aberdeen office of DJ Alexander kindly arranged a virtual viewing and went above and beyond to ensure everything was ready for us to move in directly from the airport, even on a Sunday. From that point on, their cooperation and responsiveness to our minor requests were exceptional. Additionally, Samantha Bell and her team helped us find a reliable end-of-tenancy cleaning service in Aberdeen, ensuring the property met all DJ Alexander’s required standards. We would highly recommend DJ Alexander. Keep up the excellent work. Thank you. Best wishes from, Chathura, Anusha and Abi","createTime":"2026-04-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1b76266c-e778-5130-9719-8c5eddf9a50e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have been using D J Alexander as our agent since late 2023, when they combined with Stonehouse lettings. We're generally happy with the service we receive - money gets paid to us promptly and issues generally get resolved quickly, subject to tradesman and contractors being available and tenants cooperating. Who looks after us changes now and again but that's okay as it's properly communicated. It's been Jessica Leggate looking after our property now - doing an inspection and following up on that well. Recently she's been doing a good job regarding a roof repair, so getting a few quotes and following up on details. Hopefully she will stay looking after our property for a while.","createTime":"2026-04-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f9f54222-7424-55a9-95f7-40a77213fa18","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander have been fantastic agents. Murron and Josh especially have both been very helpful and professional. We've rented here for three years, and I'd highly recommend them.","createTime":"2026-04-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3047017b-a764-52e5-b5c6-e32b02d325f5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Niamh was absolutely fantastic from beginning to end, she was always there to reply to any concerns we had within minutes of sending them out. Such a lovely personality and made you feel at ease during show around, and is genuinely happy for you when sharing news of offers. Highly recommend! 😊","createTime":"2026-04-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"58c772fb-3a0d-52fb-87d5-a80c227da3f2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Alexandra was very professional, friendly and lovely.","createTime":"2026-04-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"df41f2a7-9518-5587-8d8d-eb9b70a8f693","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Quick responses from Zach Hiney in the Administration Team! Always happy to help with keys or queries- its appreciated.","createTime":"2026-04-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"784c0d52-b3a1-5ab3-8fb1-5fa12d6521c0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great company and very clear communication made me moving in to my new flat an easy process","createTime":"2026-04-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ff9d9e8a-361f-5b21-8546-e21d8813350f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Yasser was such a friendly and helpful member of DJ Alexander. He made the whole process smooth and when my initial buyer pulled out, he was quick to sort out new viewings and I got a higher offer than the previous bid. Yasser has a lot of experience and was able to help me out with some issues which needed resolving before completing and this took a lot of stress out of selling the property.","createTime":"2026-04-08T23:00:00.000Z","locationID":"DJS"}},{"id":"908fdfc4-ce48-51c8-83e5-cf4409d702c7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our flat recently had an issue with our washing machine - the door would not open. We tried everything online, but it still would not open, so we submitted a 'report an issue' form on DJ Alexander's website. We submitted it at roughly 330pm, and by 4 pm, Ramya Peela, the Property Relationship Manager, had already responded. She provided us with videos of things to try, to avoid having to call a contractor out (especially with it being the bank holiday the next day). However, we were still unable to fix the problem, so she put us in contact with a contractor to arrange a fix for the next day. Thanks very much for your efficient help. It really saved the day (my clothes that were stuck in the washing machine were needed for 2 days after for a dance show). :)","createTime":"2026-04-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"20e9de47-d85f-5caf-a3aa-417f1881b857","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you Remya Peela for your excellent service","createTime":"2026-04-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"99b41310-f70f-52cd-879d-5d0be87c4961","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"This company look after the flat I have a can honestly say that Gill who has been assisting me with getting a tenant and working through a tough period has gone above and beyond . An excellent service that I cannot fault.","createTime":"2026-04-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7fdb1ac8-dcc8-5bfd-8e38-4e365df46eb5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have a property which is managed by DJ Alexander for a long time and have always been very happy with the service, Needed some work done in the property, which Renu Aare (property relationship manager) was extremely helpful throughout the process, she went above and beyond to help with everything. Thanks again Renu for your kindness 🤗","createTime":"2026-04-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5ce240ca-0dc2-59e3-af09-53e0d04788ce","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Renu Aare (Property Relations Manager) was excellent, thank you!","createTime":"2026-04-06T23:00:00.000Z","locationID":"DJC"}},{"id":"700543d9-fb92-5903-89a1-36575491b7a6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Renu Aare (Property Relations Manager) was excellent, thank you!","createTime":"2026-04-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1a732a9b-59d5-5b3f-bfb6-9d24267ccf61","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The scheduled inspection of 17 Cumberland Street, EH3 6RT was carried out on Thursday 2nd April 2026 by Robin Henderson. Robin was polite and amenable. The inspection was completed quickly and efficiently.","createTime":"2026-04-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cdcc8dd0-dc02-561d-80a1-763678ce315f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Had a fantastic experience with DJ Alexander Estate & Letting Agents - Aberdeen! The team was professional, friendly, and highly efficient throughout the entire process. They kept everything well-organised and provided clear, regular communication from start to finish. Their expertise and dedication to client satisfaction really stood out, making the whole experience smooth and stress-free. I would highly recommend DJ Alexander to anyone looking for a reliable and trustworthy estate and letting agent in Aberdeen!","createTime":"2026-04-02T23:00:00.000Z","locationID":"SLA"}},{"id":"f6204e77-1de8-5414-a5d6-bbe215f2f91f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I would like to express my sincere appreciation for the inspector’s (Robin Henderson)professionalism and kindness during the visit today. From the very beginning, he was respectful and considerate of my background, politely asking whether he should remove his shoes before entering. I truly appreciated this thoughtfulness, and he was very willing to follow my request. He also kindly asked for permission before taking any photographs, which made me feel comfortable and respected. Throughout the inspection, he conducted his work carefully and accompanied me in a calm and courteous manner, explaining things clearly and taking photos step by step. During the inspection, he kindly checked if there were any issues or services needed and took the time to listen attentively. I felt truly respected and appreciated his thoughtful and caring approach. His respectful attitude and professionalism left a very positive impression. I am grateful for such considerate service and wish him all the very best in his work. Thank you again Robin and D.J Alexander for your kindness and professionalism. God Bless So Young","createTime":"2026-04-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"98fd22ad-7b1a-5505-a438-950c2affac30","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Sarah and Grace made the process for selling from start to finish seem less and hassle free. Thank you both so much.","createTime":"2026-04-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bed3e509-2a70-5ee7-8c4d-a6ad35c08ff8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander have been absolutely incredible over the past couple of years while managing my property. I couldn’t recommend them highly enough as a property management company. Laurie Smith, the Senior Property Manager, is consistently proactive, communicates clearly, and is always has a solution to any issues. The professionalism and attention to detail have given me complete peace of mind. A Huge thank you to Laurie and everyone at DJ Alexander.","createTime":"2026-04-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4dbc58e9-1359-52e8-ba9c-c6e1e7468549","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a great experience with DJ Alexander - thank you to Caroline and Matthew for helping make the process of starting tenancy with a new property seamless.","createTime":"2026-04-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7073a437-167d-5f1e-a8e3-067ae53fa9da","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Friendly and helpful team! Always quick and keen to assist with both the moving in process and with property's maintenance. Kelsey Weeks, who handled our check-out, made the whole move-out process fair, friendly, and easy. Would definitely recommend to Edinburgh renters!","createTime":"2026-04-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"07ccd2d7-380f-5dbe-b9da-e09e37120e23","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I came back to DJ Alexander to manage the letting of my flat and they were professional, very responsive and found me tenants! As I am not based in the area, relying on their initiative and follow-up was crucial. Deirdre Henderson especially provided excellent support but the team as a whole was very helpful. 5 stars!","createTime":"2026-03-31T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c7cb2f4a-ac42-57b5-8c37-f4821c8af499","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"End of tenancy process was made very smooth by Kelsey. She took the time to explain things clearly and helped relieve some of the stress/confusion of moving.","createTime":"2026-03-31T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"dc721e06-61bc-5997-9773-7be4209ed74d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My application process was professionally and kindly handled by Abigail Thorburn. Thankyou for a smooth transition to DJ Alexander and their wonderful team.","createTime":"2026-03-31T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"55aac71f-1da1-528a-ad6b-e63b3db6eade","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very helpfui process so far in the flat hunt, specifically Cameron Lindsay was available to assist us and answer the questions we had quickly and effectively. Also Jennifer Gorrie was helpful in showing us around the property initially, whilst also advising how else she could assist us.","createTime":"2026-03-31T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e8705194-7982-5e79-8b5d-63ddc18d3f18","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"As a commercial cleaning company, we deal with many letting agencies across central Scotland and beyond. We work closely with DJ Alexander (both West End and Shawlands) amongst others. Stephen, Zach, Julie and Ava (Property Support Team) really stand out from the crowd. Communication is always clear, professional, and timely, which makes coordinating EOT cleans and property access very straightforward. From a contractor perspective, they are proactive, organised, and a real pleasure to deal with. Any issues are handled efficiently and fairly, and they make working together easy and stress-free. We value the relationship greatly and would happily recommend them to landlords and contractors alike.","createTime":"2026-03-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8d950eac-160e-5c85-8829-aeaaccc23a25","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had a very positive experience with Beatrice Oloju (Property Manager) The last tenants left our property in a mess! However Beatrice guided us through getting the issues sorted. She listened to us vent, answered our questions and helped when asked. All this was done by Beatrice in a very professional, calm and friendly manner. Thank you Beatrice","createTime":"2026-03-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"718cf8ce-7013-5b9f-aa70-571434678cb5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Specifically, I want to write about Harrison Reeves in the Maintenance office that I have been dealing with. I have greatly appreciated his communication through the DJ Alexander landlord website as he keeps up with me throughout the process. He comes across as very friendly and warm which is reassuring when you live many miles away. Thanks for the effort in helping us deal with maintenance issues that would be hard to organise from so far away.","createTime":"2026-03-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e10ddc8d-6111-54db-9d1b-827e4c562d0c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill from Aberdeen office was very kind is handling rental agreement","createTime":"2026-03-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"395a8b24-bdd4-528d-bdc4-b9f73ef1c3c4","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have used DJ Alexander for a number of years for rental properties, they always provide exceptional landlord support and feedback","createTime":"2026-03-30T23:00:00.000Z","locationID":"DJG"}},{"id":"3908b09a-23bb-5cda-ba81-2dfbcf9a8546","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very smooth process to let with Ryan. Easy to deal with, efficient and prompt.","createTime":"2026-03-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0eb3b19f-29e3-5e90-a8ca-1ccb13d520ed","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We had a very positive experience with Beatrice Oloju (Property Manager) The last tenants left our property in a mess! However Beatrice guided us through getting the issues sorted. She listened to us vent, answered our questions and helped when asked. All this was done by Beatrice in a very professional, calm and friendly manner. Thank you Beatrice","createTime":"2026-03-30T23:00:00.000Z","locationID":"DJC"}},{"id":"8083cb41-ff7f-5dcf-bfd9-9974a1761049","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Josh Taddei has been extremely helpful throughout an ongoing issue we’ve had with our rental property. He’s listened to concerns from us (the tenants) about how the first solutions weren’t suitable for us, going above and beyond to make sure one is found that works for us. We are very happy with service he provided, making sure our concerns were listened to, and pleased a solution has now been found that suits all parties.","createTime":"2026-03-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"92caa62a-b480-5259-9d8c-90e81a7977ec","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Yasser was our main point of contact. He gave us great advice in advance of putting it on the market which we took. We sold the flat within 8 days","createTime":"2026-03-29T23:00:00.000Z","locationID":"DJS"}},{"id":"da0a488c-8c6e-50f2-8545-0b9705c3b447","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Quite a straightforward process, simple & direct.","createTime":"2026-03-29T23:00:00.000Z","locationID":"DJC"}},{"id":"324f085f-52de-58ce-8709-ae878b45420c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It is early days for me with DJ Alexander but I would like to call out Anna Scott (Associate End of Tenancy Property Manager) who has been super responsive and helpful for me to manage the process of a tenant leaving, especially as I am oversees! Hoping the lettings team help me fill the apartment as efficiently!!! ;-)","createTime":"2026-03-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"63dd2306-2e05-58bf-a6f2-01101b9c0ac6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I viewed my property with Ben Kelly. He was super helpful and answered all of my questions and concerns.","createTime":"2026-03-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0316c103-23e0-520c-969f-19eef2d5f556","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a great experience working with Renu Aare, Property Relationship Manager at DJ Alexander. I had an issue within my rented flat and it was resolved very quickly and efficiently, with clear communication throughout the process. Renu was professional, responsive, and made everything straightforward from start to finish to ensure that our problem was fixed quickly.","createTime":"2026-03-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4113b756-4541-5723-b183-d464033a860c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Ramya Peela Property Relationship Manager Sorted all problems ASAP. Good service","createTime":"2026-03-27T00:00:00.000Z","locationID":"DJC"}},{"id":"d70781e2-dde5-5cbe-974b-feaa687c0590","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"As a company that frequently collects keys for end of tenancy cleans, we deal with the reception team at DJ Alexander on a regular basis. Zach, Stephen, Julie and Ava are always lovely to deal with. Super friendly, helpful, and everything is always ready to go. Always a pleasure!","createTime":"2026-03-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"53d38bc7-61e9-5407-847c-13499e94f1eb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had my annual house inspection by the lovely Murran Sinclair. Murran was thorough with the inspection and spent quality time discussing any issues I had with the property. Very professional and a credit to DJ Alexander Edinburgh. Karen Rutherford.","createTime":"2026-03-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ff353fc7-f5d9-5c73-83f3-bf5ac8e7caea","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Just moved in to my first rental and couldn’t have gone smoother. Kelsey helped massively with the process would highly recommend!","createTime":"2026-03-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c0f4599e-7e40-53dc-8be9-25ee0b2e17a5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Sana was extremely polite and pleasant. She went about the inspection with absolutely no disturbance to us at all. This is what we have come to expect from DJ Alexander. Competent and professional.","createTime":"2026-03-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"33cf430b-f416-5f3a-aaf2-a8f9cda811db","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent and sorted out the issue immediately. Thank you Remya","createTime":"2026-03-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d8c12e93-5d7e-521f-936e-72c5b2ea6ed8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Good letting agency. Repairs can be resorted 24/7 and communication is really quick. Problems are sorted quickly, and our Property Relationship Manager, Renu Aare, is particularly good. Thanks so much!!","createTime":"2026-03-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fd233da4-b8a4-5193-a7bb-f16c277cb686","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Found the staff at the Kilmarnock Road branch to be responsive, knowledgable and eager to go the extra mile. Zachary has been our main point of contact and has proven very efficient and communicative on the occasions we’ve called into the branch","createTime":"2026-03-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"54ef1d75-6bd9-5ba3-95f4-c641bce4885a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Incredibly helpfully through the whole process of moving in to a new rented a property","createTime":"2026-03-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"73135f38-2d60-5a49-9b11-672ac87c8cb0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We moved into a rental property in December and unfortunately faced several issues with the hot water not functioning properly. It was not a straightforward fix, but Harrison Reeves was most helpful and persistant in order to get these issues resolved. Thank you.","createTime":"2026-03-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"70703057-4c13-5b4f-bc64-2b9a240b9eac","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Alexandra was great, kept us informed the whole way through the application process. We are very thankful!","createTime":"2026-03-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"273a224c-0180-5559-8c85-1d2dc66726fd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ellen Clow was very friendly and efficient in her inspection of our landlady's property. She asked if everything was in order and that if we were concerned about anything regarding this property, then not to hesitate in getting in touch. We were both impressed with her visit today","createTime":"2026-03-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f03e2beb-08cb-5638-98e9-72bd82ae4644","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had an easy effortless time securing a flat with DJ Alexander, many thanks to Alexandra who helped us view the flat and answered all our questions. Highly recommend!","createTime":"2026-03-25T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b230fbb8-4e65-57aa-abb0-3ba84b7d9d9a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Cameron Lindsey (Property Manager) and Louis Steele, (property relationship manager) along with Louis' predecessor, Mina, have been a huge help with all of the issues I've experienced at my flat (including boiler replacement, washing machine replacement, mattress replacement and dishwasher service). They've both gone above and beyond to reach out to the landlord, get sign off, and swiftly resolve any concerns with kindness.","createTime":"2026-03-25T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"49ebd3e6-3f17-5298-b2ac-757baf2b863c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Alexandra Holzbarova made my experience so easy. She was super patient from the start, very helpful with all her advice and her communication was amazing too. Would definitely recommend to anyone looking for a rental.","createTime":"2026-03-25T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ecd7a440-8428-5396-96fe-abae1e2a3ee4","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Update‼️‼️ If you pay attention to every detail, clean the house properly and make sure there aren’t damages or major ones, you can get your full deposit back! I’ve had a great experience ending my tenancy with them! Thank you! Great service! 4 stars because repairs and replacements are taking a long time!","createTime":"2026-03-25T00:00:00.000Z","locationID":"DUN"}},{"id":"1e76a142-0d35-5884-bf72-f96a9467d1ad","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have just taken possession of my flat in Glasgow. Alexanders were fantastic they have a comprehensive inventory from start of tenancy and a completed a thorough inventory at the end. They have a very good deposit scheme that guarantees compensation up to 10 weeks rent. Damage caused by the tenant exceeded £1000 and as per usual the tenant denied liability. Gerrit Alberts their exit manager gave me full support with my claim and organised a professional clean and ensured that my claim for damage an missing items was met in full 5 ***** to GERRIT and the team","createTime":"2026-03-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ce8732b6-55d1-532f-aab5-0d4d33ea2ef6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have had a fantastic experience so far working with Emma Wright. We are currently in the process of moving from overseas and DJ Alexander has stood out from the rest. From the first step of applying for an appointment, to viewing the property of our choice, Emma was very professional and helpful. We can't wait to finalize the remaining process and move in.","createTime":"2026-03-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c12492f5-2e48-5986-8608-90a822bf99de","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I just wanted to post a review to mention the first class service from Amy O'Neil , End of Tenancy Property Relationship Manager at DJ Alexander, for arranging a contractor to replace all of the windows at my property in Glasgow. It was all taken care of at my request when I have been outside the country and the finished job looks fantastic.","createTime":"2026-03-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"dff11aef-afea-5a71-8e3a-3c93fbc8a1e7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I've had the pleasure of working closely with DJA as a contractor for the last 3 years in various departments of the business so there are far too many names to mention however big shout out to the Glasgow maintenance team, compliance, HMO & end of tenancy who I have really enjoyed dealing with on a regular basis. The most recent Property Manager I've had to deal with is Ikenna, he's been a great addition to the team since he joined. Keep up the good work. Daryl Longmuir Dompliance Ltd","createTime":"2026-03-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f7aafa0d-4734-5f02-b314-f66c9e881b36","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I'm a contractor who works with DJ Alexander. I'd like to mention Ikenna Njoku in particular, one of the Property Relationship Managers. Ikenna is always a pleasure to deal with, extremely responsive and always pushes for a fast response for his tenants and landlords. He deals with technical matters with a good understanding. He always follows up on invoice queries quickly and is always very professional to deal with. Definitely one of my favourite property managers!","createTime":"2026-03-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8efc2455-d865-56bf-95df-c3c94d85c797","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am happy to see that the issues in my property being resolved so quick. When I hear my friends struggling to get an answer from their agents; DJ on the other hand is quick and responsive. A big thank you to Kaylee Edwards my Property Relationship Manager who took follow ups and made sure I was not left struggling and wondering.","createTime":"2026-03-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"024b0f3b-6634-5bda-ba0b-e33804452a38","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great support and clear, practical advice throughout the process. The team was fast, efficient, and provided a realistic, well-judged valuation. Overall, a smooth and professional experience—highly recommended. Thank you Stephen and Team","createTime":"2026-03-20T00:00:00.000Z","locationID":"DJS"}},{"id":"9358b3b2-f16d-5968-994d-551b54a9aaad","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a phone call from Harrison Reeves this morning regarding a query I had emailed him late the previous day explaining exactly what action had been taken. He also gave me information on another matter and when contractors would attend. I must also mention Ellie McVitie who has been attentive with regard to the same problem. I am happy to write a positive review because I have, in the past, had to chase answers to my questions.","createTime":"2026-03-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d90d6d0a-35b0-5275-b43e-83db12ebf72f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Just want to say a huge thankyou to DJ Alexander for the awesome service during my home hunting. Phoebe in the office was such a wonderful help. Most of all I want to say the most grateful Thankyou to your superstar Benjamin Kelly for his outstanding service in helping me find this wonderful place. Nothing was a bother to him, and working with me couldn’t have been easy in my busy schedule. Ben remained patient and supportive, guiding me through the entire process. Thankyou all, from Rose and Hercules.","createTime":"2026-03-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c4b2def7-d7bc-5c45-ba07-8c2f854c3c15","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The property manager adam was helpful","createTime":"2026-03-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a720853d-ef36-5f50-a403-ad82087c18d0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great staff. Very helpful. Particularly Kesley and Laura. Big shout out to them","createTime":"2026-03-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2fe58566-6537-561d-b25f-382f4767d5ff","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I've only had a short experience with DJ Alexander but so far it seems like a very organised company. Communication via email with Emma has been great and viewing flats with Jennie was also a good experience. I'm looking forward to letting from them soon!","createTime":"2026-03-18T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fda8180a-50f7-5b1f-aa5e-c465dfe7a3f9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a great experience with DJ Alexander estate agent. Communication was clear and consistent throughout the entire process, which made everything much easier and stress-free. They were very friendly, approachable, and always willing to help with any questions we had. What really stood out was how quickly they handled everything – the whole process was smooth and efficient. I truly appreciate their professionalism and support, and I would highly recommend them to anyone looking for a reliable and responsive agent.","createTime":"2026-03-18T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"37d60168-ea52-508b-8d95-6096ab4b5efb","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We had a really good experience with DJ Alexander with finding our new place to rent. Max was great and helped with our conditions (pets etc.) and finding somewhere within our budget. He was very efficient to help and always quick to respond. Thank you!","createTime":"2026-03-17T00:00:00.000Z","locationID":"DJC"}},{"id":"e2ff37b7-9a81-55dc-9a8e-04afdc10a74f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I was delayed due to traffic but Alexandra was patient and very understanding. She was very elaborate about the questions I had and made sure she asked the right questions. As we all know searching a flat can be tedious but I was very lucky to have had my viewing with Alexandra. Thank you.","createTime":"2026-03-17T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5995a6f1-40a8-5d88-b9b4-95e8fae57b0b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have been using DJ Alexander for a number of years now and have been consistently satisfied with how they have both looked after our tenants and properties. We can always rely on them to make sure we comply with all of the landlord regulations, communication is always timely and billing/accounts are accurate. Our properties have consistently had tenants with the minimal amount of vacant time between tenants. In particular, Jenn in Team Hanover has been great to work with!","createTime":"2026-03-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7e2200ab-9534-5d99-bb70-46ad304426d7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Over the last few months, Hope has been our main correspondent. She has been extremely helpful, is very confident at her job and friendly.","createTime":"2026-03-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7a87545f-732a-5e06-b7da-ccdd9f60539f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Daniel Walker has been very helpful to me recently, as a property owner, as have other members of the team. Richard Tierney answers my e-mails and provides the support I need.","createTime":"2026-03-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"09784a05-055c-5366-97a9-b8b9b9959fe2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"When I was selling my flat in Glasgow City Centre, I was looking for a selling agent with knowledge of the area and experience in the sales process. I was delighted with the commitment and expertise shown by Conor Mc Nulty of D J Alexander's Byres Road office. The sale of my flat went through very quickly and efficiently, and I put that down to very good marketing and the identification of potential buyers. It was important for me to be kept in the loop re progress and I can honestly say that communication could not have been better. I'm grateful to Conor and to the other team members involved.","createTime":"2026-03-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8128828d-da1b-53ee-8a8f-3e1a53faa53a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Recently, I rented a property through DJ Alexander. Everything went smooth and nice. With the help of Gael Mitchell, I got apartment with the facilities I want. Really thankful DJ team and Gael Mitchell.","createTime":"2026-03-15T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"aa149c7c-31b2-5535-83de-1ec62411228e","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"The service is good overall. No issues with deposit. The yearly or half yearly house inspections are too frequent and too invasive, taking hundreds of pictures of your personal stuff, which upon escalation I was told to cover all my stuff. Also maintenance is very limited. They are expecting tenants to fix cold radiators by adjusting water something pressure or so. I wouldn't expect that. Saying that only hoping they will improve in those areas.","createTime":"2026-03-15T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ec9c5f13-bdd7-52d0-a47e-4d3dc2fc23ed","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Best experience and dijalexander ezi","createTime":"2026-03-14T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ab0e8a45-7769-5c0e-b810-2a6f31c7004a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very happy with the service we received from Renu Aare the Property Relationship Manager. We had an issue with a drawer and our front door lock and Renu quicky got this sorted for us, and we highly appreciate the patience we were treated with as we are busy people","createTime":"2026-03-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bfa5108b-b4e2-5c62-8071-48620adfaeda","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2026-03-13T00:00:00.000Z","locationID":"BSS/BSA"}},{"id":"c55c9eea-c94e-546e-b835-da229ff50b19","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We've had long standing problems with shared drainage in a flat, Josh Taddei at DJ Alexander took it on, arranged contractors and sorted everything out. Excellent result with minimum hassle.","createTime":"2026-03-13T00:00:00.000Z","locationID":"DJC"}},{"id":"59c0973a-7007-5f8e-8ebd-692bc10a9d38","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"From viewing and all the way thru to Referencing DJ Alexander were very professional and helpful","createTime":"2026-03-13T00:00:00.000Z","locationID":"SLA"}},{"id":"59479c7c-b1ff-53c7-b9f0-835efa1204b5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Karolina is always with great cooperation and great communication, perfectionism, we have never been disappointed, I highly recommend . Thank you.","createTime":"2026-03-11T00:00:00.000Z","locationID":"DJC"}},{"id":"37ed89f3-8398-57b5-b7cc-9e832af47e04","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I’ve had a really positive experience with DJ Alexander. They’ve been professional throughout, respond to email enquiries promptly, and are very quick to action any repairs when issues come up. Property inspections have always been straightforward and unintrusive. Our property manager, Brandon, has also been extremely helpful—especially in facilitating communication with the landlord to arrange the removal of some furnishings so the local council could collect them. Overall, I’m very happy with the service and support provided. Would happily recommend them based on my experience.","createTime":"2026-03-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fd60661c-2d8e-5a30-9ccf-4b153b50e539","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Karolina was very helpful and provided clear information about the inventory procedure. She was polite, kind, and supportive. I would definitely recommend her.","createTime":"2026-03-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e9373f77-f0f7-526a-824b-bb6b0f227fd3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Leandra Brown at Edinburgh branch has been extremely helpful today as she managed to book me an appointment within very tight time window. i am really glad. thanks","createTime":"2026-03-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"77ec4edd-423f-5c1a-9137-d289f1c20ea7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Elizabeth Saker Very professional service and at a very high level !!!!","createTime":"2026-03-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0cf5f3e3-dfb3-5b01-b905-96f0c0742f47","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"At a time when house sales were slowing down, every effort was made to find prospective buyers and arrange viewings. DJA kept me informed throughout and finally thanks to Yasser’s determination and professionalism a suitable buyer was found and sale achieved. Thank you everyone at DJA.","createTime":"2026-03-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"57094455-8119-5c04-ab31-744b9664dd5e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"As a renter I have found the maintenance and property managers always responsive and caring . I recently dealt with Mhairi Bain a property relationship manager . Called on a friday morning and had a plumber out that afternoon . Called me back when she said she would and understood the issue straight away . Excellent","createTime":"2026-03-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ac739786-0eb5-542f-ba98-52a0a4a744a4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Today I had the pleasure dealing with Stephanie McMillan in the Byers road office, she was extremely helpful, upbeat and professional in her outlook towards various painting jobs I’d benn doing at properties managed by DJ Alexander’s, she is a huge asset to the company, knew the background on every property and is very efficient and knowledgable.","createTime":"2026-03-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"27235563-9b7b-53b9-a1c0-41b0ec88be60","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Stephanie McMillan has been great and very professional dealing my my properties she’s a wee diamond","createTime":"2026-03-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1e3ad8b5-8141-5890-b0aa-66baac8d6e4f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"You know the saying about First impression? Today I had a first dealing with D.J. Alexander. Based on this phone encounter with wonder Ms Leandra Brown, I am very certain I met my dream property agency. I hardly remember when a professional service was so naturally human yet remaining within the professional scope. Leandra, from the very first second on the phone, made everything so easy and so logical to me, i.e., someone with less than elementary knowledge of the property market. I am a naturally chatty person who can easily divert into multiple topics, but Leandra managed this brilliantly with her amazing sense of humour and excellent people skills. Thanks millions for such a great approach!! All in all, I was so impressed by the wonderful blend of professional and people skills that I am now totally on the board with DJ Alexander to help me selling current and buying new property. Highly recommended!","createTime":"2026-03-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6ee380dc-f357-597a-aa3d-e176fbd81277","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"**Leandra is a fantastic representative for D.J. Alexander!** You know the saying about First impression? Based on this phone encounter with wonder Ms Leandra Brown, I am very certain I met my dream property agency. I hardly remember when a professional service was so naturally human yet remaining within the professional scope. Leandra, from the very first second on the phone, made everything so easy and so logical to me, i.e., someone with less than elementary knowledge of the property market. I am a naturally chatty person who can easily divert into multiple topics, but Leandra managed this brilliantly with her amazing sense of humour and excellent people skills. Thanks millions for such a great approach!! All in all, I was so impressed by the wonderful blend of professional and people skills that I am now totally on the board with DJ Alexander to help me selling current and buying new property. Highly recommended!","createTime":"2026-03-09T00:00:00.000Z","locationID":"DJS"}},{"id":"04fbf02d-62fe-5439-8b57-df36a062c8ed","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"DJ Alexander has helped us with the sale of two properties and I can’t recommend the Byres Road branch enough. We have dealt mainly with Conor and Ruth and the quality of service has been exceptional. We are so grateful that they made what can potentially be a very stressful time, much easier with their speedy responses and attention.","createTime":"2026-03-08T00:00:00.000Z","locationID":"DJG"}},{"id":"b775cba2-80da-511b-8700-bb2093efce9b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Fantastic service selling my house in Clarkston, East Renfrewshire. Ruth and Finn were a great help guiding me through the process. I would highly recommend them.","createTime":"2026-03-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d0914182-f163-5cae-befc-e938819f0845","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"My current flat with DJA was getting sold at the start of May, which was frustrating news for myself but they had kindly offered me the opportunity to look at other flats and give me priority which was helpful. When I got my viewing of Annadale street the person hosting the viewing was slightly late, which was frustrating and made me confused about the status of the property still being available to be sold. Though there were multiple people viewing the property, we were able to look in the flat at our own pace, which I appreciate but did also feel like I was holding others up. The letter was helpful on asking questions and clarifying information they knew about the property, including available places to park nearby and the gas/electricity services of the flat. Overall there were some duds in the process, but I think DJA are a solid recommendation for people to have for any property they want to buy/rent.","createTime":"2026-03-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9ac987a6-0c5e-58ee-9966-567db3b44976","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"From start to finish, our agent Sana has been most helpful. She guided us clearly throughout the journey, provided extra tips and i very accommodating. Our experience letting with DJ Alexander has been overall positive and would recommend to other tenants!","createTime":"2026-03-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a8d03d1a-f361-5d7a-98f4-5aca6ef8b493","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had a very positive renting experience with DJ Alexander. From the beginning of our tenancy until the move-in process, everything was handled professionally and efficiently. A special mention to Matthew Henderson, who has been extremely helpful throughout. He was always responsive, polite, and clear in his communication. Whenever we had questions or required assistance, he ensured matters were dealt with promptly and professionally. The overall process was smooth, well-organised, and transparent, which made our experience stress-free. We truly appreciate the support provided and would not hesitate to recommend DJ Alexander to others looking to rent. Thank you once again for your excellent service.","createTime":"2026-03-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f054c17f-fc4c-585a-ac27-6aaeed278e4d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The competence, professionalism, efficiency, and patience of the Leasing Team is exceptional.","createTime":"2026-03-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ff68e5af-dcb6-51f7-b963-8e4e0f806c25","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2026-03-04T00:00:00.000Z","locationID":"DJC"}},{"id":"d9a8abf8-0f93-5569-8c00-88890f23a1d3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Totally professional and keeps you informed of all the process of what’s happening when letting my property out totally pleased cannot thank Stephanie McMillan enough and her team","createTime":"2026-03-04T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"19334dd0-0b7b-56a9-8502-421ca9fb1ebf","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Quick resolution and excellent service. Alicia was professional, very helpful, and kind","createTime":"2026-03-04T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d14e3bd0-5bef-562a-8280-54f4318cc75c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Elliot, Abbie and Sara are amazing i would recommend them to anyone. They have done a great job in selling over 30 properties for us and have made the whole process so easy from start to conclusion.","createTime":"2026-03-04T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"11d14f1c-cc63-5779-9bba-866110ee9f47","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Fantastic service from Ellen. She sorted out my problems quickly and with a minimum of fuss","createTime":"2026-03-03T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6d691d26-bf9a-5580-9f26-46f7246eaa29","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have worked with many property management companies over the years, and D.J. Alexander have genuinely stood out in the way they handled a complex maintenance and insurance situation at my property in Glasgow. In particular, Paul Hyett-Czompo, Lisa Cameron and Chloe Callaghan demonstrated a level of professionalism and accountability that is not always easy to find. From the outset, they approached what was a technically detailed and time-sensitive issue with clarity, structure and composure. Communication was consistent and measured. They did not simply pass information back and forth… they took ownership of the process, coordinated specialist contractors, ensured timelines were properly documented, and helped present the position clearly for insurance purposes. Their understanding of both the practical and procedural aspects of property management made a tangible difference. What impressed me most was their ability to navigate a nuanced situation calmly and methodically, while keeping me fully informed. When dealing with property issues that carry legal and financial implications, you need a team that understands detail and acts responsibly. That was very much my experience. Their support significantly reduced stress during what could otherwise have been a very difficult period. I would not hesitate to recommend Paul, Lisa, Chloe and the wider D.J. Alexander team to other landlords who value competence, transparency and proactive management.","createTime":"2026-03-03T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"59ecce6e-3a02-5c0a-9a0b-8f86e6a03e64","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Stephen was top-notch all the way through. He was professional, quick to respond, and really cared about getting the best result for us. His communication was clear and steady, making the whole process feel easy and stress-free. I’d definitely recommend Stephen to anyone wanting to buy or sell 👍🏻","createTime":"2026-03-02T00:00:00.000Z","locationID":"DJS"}},{"id":"6b2022c5-9e0a-5dcd-ad1f-5e07da0eecca","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Recently started renting with DJ Alexander. They were very efficient through the whole process and got in touch very quickly throughout - which is greatly appreciated! Whenever I had to call for updates, the staff members over the phone were so reassuring and lovely. Special mention to Gill Robertson-Cree who handled everything with references - had a few issues sorting everything - however Gill was so patient and helpful throughout. DJ Alexander are very organised and trustworthy - would recommend tenants to rent with them :)","createTime":"2026-03-02T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5dfc2bb8-f346-5bf6-b783-ba1b99a284e8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great service. The agent helping me, Zosia, was quick responding and very switched on, helped a bunch and made moving easy.","createTime":"2026-03-02T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"372f9e2a-64b1-5953-a9a4-afa4bd5c5945","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"As usual Dora was fantastic, really did everything to get our issue resolved as soon as possible. Also all the team members i spoke to were all eager to help too. DJ Alexander you have a great maintenance team.","createTime":"2026-03-02T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"12393edd-9d30-59e7-9052-8d0c3d042694","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kelsey McLachlan has been a brilliant property manager in helping us find a new flat; professional, kind and easy to contact. With her help it has been a very smooth and openly communicated process. Thank you Kelsey!","createTime":"2026-03-02T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8a8a4857-878a-554a-a718-ff43beda9afb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Caroline was amazing! She was really nice, clear in communication, and more importantly helped provide a smooth transition for me and my girlfriend into our new home! Can’t thank her enough, would highly recommend her and DJ Alexander’s services.","createTime":"2026-02-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fb813d05-73d4-5243-9f73-590439fdac4e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Working with DJ Alexander has been an excellent experience. I personally want to thank Finn Anthony for his continuous professionalism, patience, attentiveness and expansive knowledge of property letting which allowed us to make informed decisions. His advise and guidance has made the experience pleasant, and easy. As a whole nothing was too much trouble and every question, and query was addressed promptly. The paperwork was explained in detail and sent over quickly. Overall I would refer DJ Alexander and more specifically Finn to anyone looking to enlist the services of a letting agent or sales agent. Thank you so much for everything!","createTime":"2026-02-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8fe95e91-e8da-5fbb-864e-7ed2551558e8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a very pleasant experience viewing the property with Gael Mitchell. She was professional, friendly, and well-prepared, taking the time to clearly explain all aspects of the property and answer my questions in detail. Gael made the viewing process smooth and comfortable, and her approachable manner is greatly appreciated. I would highly recommend her to anyone looking to view or rent a property.","createTime":"2026-02-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3eb452c5-09e6-548a-a8ad-fc5d9d420160","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I want to give an enormous thank you to Kelsey Mclachlan at DJ Alexander for her help with my tenancy application. She was a pleasure to deal with throughout the entire process—very supportive, professional, and efficient. Kelsey made what can sometimes be a stressful experience feel smooth and easy. Her communication was excellent from start to finish; she was always quick to respond and kept me updated every step of the way. Once again, thank you Kelsey for giving us the opportunity to live in such a beautiful property. My daughter and I are truly appreciative, and we believe we will spend many happy, memorable, and peaceful times here. I will highly recommend your company. Sincerely, Yuanyuan & her daughter","createTime":"2026-02-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a01a455b-ad64-5657-a6ca-9ce1e1603744","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Absolutely outstanding service! Sara Rankin, Sarah McIntyre, and their team are hands down the best in town! They were so proactive and organised, and managed to get my house on the market and secure an offer within just 5 days - amazing! The whole team is friendly, approachable, and genuinely cares about getting the best result for you. They kept me informed every step of the way and made the entire process feel easy. I wouldn't hesitate to recommend them - first class in every respect! Thank you.","createTime":"2026-02-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8f35af65-20f9-5376-8bc0-f924532b6045","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Caroline inspected the property I rent and it was the most delightful experience! 10 stars. This review is purely a reflection of her work!","createTime":"2026-02-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ad2aa3bc-8499-5bd3-89e9-eb7547c90f17","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Absolutely phenomenal service provided by Stephanie McMillan went above and beyond","createTime":"2026-02-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"61dec9e0-d6c2-5639-a57f-da492bf5a816","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Last time when I was looking for property, I was very disappointed as no one ever didn’t got back to me. So I was quite scared to choose viewings with the company. Until we have met Joye, who has a very bubbly personality. She was absolutely amazing, very nice to us, sent all the information out and got back to us with all the answers very fast. She’s great.","createTime":"2026-02-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ee445003-b970-52cc-a888-72b0af4e7097","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Yasser Albassam - he helped me buy a flat. Quick, professional, proactive, and also human, kind, phoning as well as emails... so good I asked for him specifically when I wanted to sell a flat. He was just as great the second time around. I thought it couldn't get better.... ... Then I was passed to Leandra Brown who helped me do up the flat pre-sale. It got better. She identified what needed doing, she got quotes, she even negotiated at cost quotes on some aspects, I also got quotes and Leandra's were always cheaper and just as good, she phoned, emailed, was quick, never pressuring me to pay, she just got on with it, efficiently and professionally. Leandra also became a friend, I really grew to respect and like her on a personal level too (unexpected bonus). The result? Thanks to Yasser and Leandra I made £16,000 in under three years of owning the flat, which was sold within weeks of it being advertised. I have no personal stake in this real estate agency, but with staff like this, people will keep on coming back as clients. I did.","createTime":"2026-02-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"19c255ea-9072-581c-8bb1-01f35f3bb9cd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"This is just to say big thank you to the rental and sales teams at DJ Alexander, Edinburgh for all the help they have given me recently and in the past. And a special thank you to Harrison and Kjartan for such quick and efficient service. Done in a polite way. It’s very much appreciated and I can happily recommend their service.","createTime":"2026-02-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e0959d2a-255a-52f6-9a89-be25888d5009","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Relocating to a different area and leaving my house in the hands of an agent to find a suitable tenant was daunting. The staff at the Inverurie office were professional, helpful and carried out the preparatory work needed on my house for rental quickly and efficiently. They took great care in finding a suitable tenant which made the whole process easy and stress-free.","createTime":"2026-02-25T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"606fdc56-70dd-5bed-aea4-535aa83dc010","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had an excellent experience looking for a flat at short notice in Edinburgh with DJ Alexander. The property manager, Sana Bilal, was extremely attentive at the flat viewing. Subsequently, she replied promptly and effectively to all email communication including my application and the whole process was complete within 3 working days. Thank you!","createTime":"2026-02-25T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b6dfea58-8686-594e-aa21-379e3e94645d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I finally found my perfect flat, with great help offered by Alexandra from DJ Alexander in Edinburgh letting. What I like most is their fast response, unlike some of the letting agents which are extremely slow with email replies, Alexandra replied all my email almost within a couple of hours after I sent it, with his help, I got my flat within 2 days, I highly recommend ;-)","createTime":"2026-02-25T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fa2edf3e-5b5b-578b-8dc9-6ce0d876b33a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"As a contractor we work very closely with Nikki and her End of Tenancy team, Amy, Abi, Emma, Louise, Lisa. Not forgetting Hope who keeps our spirits up. First Class team and a pleasure to deal with on a daily basis. Keep going guys... You Rock! Hutton Property Maintenance Ltd.","createTime":"2026-02-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cf277be0-9683-5307-8c9f-df6378c1c4ad","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Keiran Porteous 5* Sales Consultant. Knowledgeable, Patient & genuinely took an interest in me and what I was looking for. Highly recommend.","createTime":"2026-02-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7a7e28db-ece2-5ac5-a77a-b6b09a3e672c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Agent Zosia met us at the property, and gave us a very quick and detailed rundown of the property and how the utilities work. Was also very friendly and polite. Very quick to respond over email for questions. Inspired confidence in us as new tenants, and left a great impression on the agency as a whole.","createTime":"2026-02-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5e71892c-24c6-5a1e-8125-66bdc0b17ada","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We recently have started renting a property through DJ Alexander and have had an amazing experience. We had the pleasure of dealing with Diane, she has been amazing and very helpful throughout the full process, i couldn't recommend anyone better. We look forward to taking on more properties with them. Shannon - Intermarine UK LTD","createTime":"2026-02-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c039f628-df08-598e-805d-cac520b53d70","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Amy O'Neil, End of Tenancy was a great communicator between the tenancy and the landlord. She helped to sort out the problems both cost-effective and effectively.","createTime":"2026-02-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c4fdb8ee-6660-57d3-8502-d800f5bb3a8a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am pleased to confirm that DJ Alexander is taking care of my properties in a professional manner. Thanks for their continued support.","createTime":"2026-02-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"eb5b3b35-4a31-50e9-9017-a15ff5043a1c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ellen Clow, was really lovely and provided us with all the information we needed! Thank you","createTime":"2026-02-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"dcb80b94-2b65-5e1d-bc74-814ddcafe2f8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I spoke to Hope Smith regarding payments for my rental, and she was very helpful at clarifying what payments have come through. Friendly and great service, thank you!","createTime":"2026-02-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"19ed2c3e-03f4-5c02-bdcb-ee1ca763b207","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Experience staff They help me alot to go things smoothly.","createTime":"2026-02-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1c38042a-79bc-51c0-a193-4ea34fdc28a3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had a fantastic experience working with Caroline during our home-moving journey. From start to finish, she guided us with patience, professionalism, and genuine care. She was always available to answer our questions and made what could have been a stressful process feel smooth and manageable. We’re truly grateful for her support and would highly recommend her to anyone planning a move.","createTime":"2026-02-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3cde876d-6db1-511f-89f0-974ad0caf21a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2026-02-22T00:00:00.000Z","locationID":"SLA"}},{"id":"682fc51b-47a1-5211-a360-ec99a6258e67","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We had a fantastic experience working with Caroline during our home-moving journey. From start to finish, she guided us with patience, professionalism, and genuine care. She was always available to answer our questions and made what could have been a stressful process feel smooth and manageable. We’re truly grateful for her support and would highly recommend her to anyone planning a move.","createTime":"2026-02-22T00:00:00.000Z","locationID":"DJG"}},{"id":"cce16d5f-f25f-5567-aca8-83d841236e77","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I dealt with a lady called Alexandra Holzbarova, she was excellent in her communication, keeping me informed throughout the process and always replied promptly to emails. She made the whole experience easy and pleasant","createTime":"2026-02-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"30cd1e15-1880-551d-ae7a-98f169529b56","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Sold my house with DJ Alexander and the service was professional and attentive throughout. Special mentions for Finn and Ruth in the Glasgow office for doing a great job and managing the process brilliantly.","createTime":"2026-02-20T00:00:00.000Z","locationID":"DJG"}},{"id":"f323ec04-2aa6-556c-b164-a1b0f87565eb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"An absolutely amazing team who are hugely helpful and communicative. I cannot fault the process, it has been painless. Huge thanks to Alisha and Charlotte!","createTime":"2026-02-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6b1470d1-af60-5e21-b4a6-0b9b678993eb","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very smooth onboarding process with getting my accommodation! The staff were also very active and answered queries swiftly","createTime":"2026-02-20T00:00:00.000Z","locationID":"SLA"}},{"id":"9acbaf6e-7005-57b6-9d2e-bebc6fffe809","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"You get to 42. You have no children. The psychiatrist finally gives you medication that works. You just need access to Edinburgh Castle, so that you can rain fire onto the rat infested city of Birmingham. Fuelled with the ancient fury of the Celts, you spend your days transforming quietly, into the sort of terrifying monster who emerged from the mist to remove the Romans. Howling into a microphone as the ghost of Clan McGrath yells \"CATCH THE HEGELIAN CRIMINALS MCGRAAAAAAA!\" via voice recordings sent via satellite at that cursed underhive. Also if you want a polite, speedy helpful and welcoming service, I highly recommend DJ Alexander.","createTime":"2026-02-20T00:00:00.000Z","locationID":"DJC"}},{"id":"83794c26-74f8-5d91-b2a6-a26356ced150","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"","createTime":"2026-02-20T00:00:00.000Z","locationID":"SLA"}},{"id":"cc6b73f3-5f59-53ae-9bc2-565fb6dd8f6b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We've been with DJ Alexander now for more than 10 years and we have consistently received excellent service and support for our two properties rented out in Edinburgh. One of our properties was recently advertised and rented out by DJ Alexander in less than a month and at a higher rent than paid by our previous tenants. A very smooth and well managed process from exit by our previous tenants to entry by our new tenants.","createTime":"2026-02-20T00:00:00.000Z","locationID":"DJC"}},{"id":"5513ad59-eba3-51c7-baf5-4684753f5374","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"First and foremost, I do want to thank DJ Alexander and their whole team for all of the help and assistance they provided while applying for the property @ 43 Dennistoun Rd, Landbank. PA146XH. A very special Thanks you to Laura McTaggart and Ailie Stewart for all of their individual help through the whole process. Could not have accomplished this process without them. My family is so looking forward to moving in. once again thank you for giving us the opportunity to live in that beautiful property. I will highly recommend your company. Sincerely, Jose Rodriguez & family.","createTime":"2026-02-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a4cf4202-03f3-5668-ac06-5513d8405fbd","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great Service!","createTime":"2026-02-20T00:00:00.000Z","locationID":"DJC"}},{"id":"f93f349e-1095-5bbf-937c-ea36b1badcb4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Just had a flat inspection with Murron Sinclair who was lovely! She was very polite and swiftly completed her inspection.","createTime":"2026-02-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bc2cdd3f-11d8-5bb9-aad8-9d4d38c5fcdc","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Rose Lowder the property relationship manager has always been following up whenever there is issue of maintenance. As per the recent boiler breakdown he really tried and made sure the issue was resolved though still under observation. Nevertheless, it was a great experience.","createTime":"2026-02-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d696c700-6336-57cd-a292-c32b20e40381","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"A big thank you to Caroline,Harrison and Gerrit.Keep up the good work.A.Brown.","createTime":"2026-02-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0fa6bf38-f4e6-5649-b037-f5e37c1395ee","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our agent Cameron was absolutely brilliant, due to our situation of requiring a property at really short notice with work, he was still able to deliver. He was very knowledgeable and understanding to our needs. He provided an extremely efficient and stress free service, I would highly recommend Cameron and his office again. However DJ Alexanders Enquiries Team (more so an agent called Alicia) were less than helpful telling me that I had left it too late (even though I had no other option) and the process would take 4-5 weeks when in reality Cameron delivered in less than 48 hours.","createTime":"2026-02-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"58f6a675-0fb8-52e5-9341-0301116cf56e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"No problems at all, responsive to emails and any issues when moving in were resolved quickly. Thanks to Gill, Poppy and Molly for pushing everything through.","createTime":"2026-02-19T00:00:00.000Z","locationID":"SLA"}},{"id":"b11a9c47-5a1d-52aa-8558-ca110704a9a4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander is up to the game. I remember someone told us that DJ Alexander lettings are complicated. But having the experience myself, I will say they are super active and they don’t make things complicated. I have rented A flat through them. Lauren did a good job. I was amazed. I am very grateful. Keep it up.","createTime":"2026-02-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8f315bc5-752b-5cb6-a9e0-a07fa9cebee4","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Rented my present house from J.D.Alexander most of my dealings have been with the same girl Stephanie MacMillan she carried out my first viewing,answered all my questions,informed me about local area,how everything worked in house even down to bin days, being a woman living on my own its has always been good to deal with the same person in office I only have to ask for her and she is able to reasure me and deal with repairs. 5 star treatment all the way","createTime":"2026-02-18T00:00:00.000Z","locationID":"DJG"}},{"id":"5c7678ed-216e-5da5-9c0f-fbed3ceca513","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill Robertson-Cree looked after and supported us through our application/renting process. They were super helpful, informative and patient!","createTime":"2026-02-18T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"39b674e6-440e-511b-91e9-3af72f165032","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"After recently selling my flat through DJ Alexander, I can honestly say the experience exceeded all expectations. From the first conversation, the team was proactive, professional and genuinely invested in achieving the best possible outcome. Everything was organised around our schedules, making the whole process feel smooth and stress-free. Dom, the photographer, did an outstanding job — the photos were stunning and showcased my flat beautifully, helping it stand out from the start. Elliot’s excellent sales skills and experience immediately put me at ease and gave me complete confidence in his judgement. Abby was fantastic at organising appointments and keeping us fully updated, particularly around the closing date, ensuring everything ran seamlessly. Kaiya worked hard behind the scenes on the schedule and marketing to really drive interest in our flat. Their attention to detail and communication were first-class throughout. They are an absolute credit to the company, and I wouldn’t hesitate to recommend them.","createTime":"2026-02-18T00:00:00.000Z","locationID":"DJC"}},{"id":"6cad04a4-0b00-5e12-9418-9b36cee5602a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Beginning of the year was tough with boiler issues, washing machine problems and now replacement of the oven but DJ Alexander and Josh Taddei specifically have been more than helpful providing prompt responses and solutions. Thanks a lot to Josh and the team!","createTime":"2026-02-18T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"68d43640-44c6-5983-af53-0f395094733c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander sold my flat within 2 weeks. They made the process absolutely pain-free. I simply could not ask for any better.","createTime":"2026-02-17T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a74abebb-7181-56bf-9c70-f01ad3c75301","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Joye Rankine was great at securing us an amazing flat. DJ Alexander is great for getting hassle free viewings, probably the best in Edinburgh.","createTime":"2026-02-17T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"14272309-eb03-552f-a44a-dd375a619a0e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had preconceived thoughts on Estate Agents but found D J Alexander to be a highly professional and organised business with a great level of customer service and easy to deal with. Leandra showed a commitment to ensuring that we were kept in the loop at all times and took ownership of our case and was proactive too. Leandra was our first contact and the \"face\" of the business,she was knowledgeable,added detail and was well informed on the area,and the market,giving us insights we hadn't previously thought about.The added detail and also genuine interest in our case is what set her apart from the other companies we have been dealing with","createTime":"2026-02-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0ac6c594-56cc-57d8-b662-22834914701d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"So grateful to have DJ Alexander as my letting agent. They’ve handled property fixes for me so swiftly. They always have repair guys in within a week of me reporting a problem. They’re also so easy to get hold of and the agents are lovely. Would absolutely recommend them!","createTime":"2026-02-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6634b985-17b8-5308-a4bf-2a87372f6cc7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I would like to say how quick and efficient Finlay the Portfolio Team Manager is, very polite and thinks outside the box and on his feet. DJA as a whole is a great company and happy to trust them with our properties.","createTime":"2026-02-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1c4979ee-bb4b-5495-a0c6-5cb2973ec2a7","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Emma was extremely helpful with the process from property viewing to getting the offer. She was also considerate about my situation and understood me really well. Over all I had a convenient experience.","createTime":"2026-02-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"476840f1-f435-5693-8038-ff115948448d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I've meet Sana, who was really nice and friendly. I only mentioned to her my concerns on few things that needs fixed. After doing the routine check, she politely thanked me.","createTime":"2026-02-15T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"833293e2-7d36-5fca-b911-0b5d66a82fdc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I've been renting through D.J. Alexander for nearly two years now, and so far I have had nothing but a great experience — from arranging the viewing, to signing the lease, to them dealing with my queries. Most recently, I've had an issue with the bins for the building, and Ailie Stewart has been amazing at liaising with the building’s factor company and keeping me updated. Thank you!","createTime":"2026-02-15T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9b1b301b-23f7-5118-b0d0-11fb5053bacf","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Property Manager Jen Cabrera Tejera, was extremely helpful and efficient, when viewing the property, and following up all details for me.","createTime":"2026-02-14T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cbf1fb96-4103-5532-bc11-88fe72526df9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Things went quite smoothly in the the whole process. Our agent (Emma Wright) was very professional and helpful as a liaison to the property owners. I appreciated how modern DJ Alexander's approach was with everything being dealt with through online portals for convenience.","createTime":"2026-02-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"943a2bbc-bb1f-514a-bd18-6eed4d244504","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Hannah Byers in the Aberdeen branch always responded to emails quickly and sorted any issues that arose","createTime":"2026-02-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f1a41d2f-62bb-501b-8eac-4a247e988306","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Diane Harte has been very helpful over many years in co-ordinating our interactions with DJ Alexander.","createTime":"2026-02-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"73366789-8ba6-5570-8472-b02ba6c969be","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We found our place with DJ Alexander. I'm very thankful to Kelsey Mclachlan who did a great job. She followed the procedure throughout, kept us informed at every stage and supported us in gettin our offer accepted.","createTime":"2026-02-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9eb02834-4428-5613-a8e5-c49775a192cd","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Sold quickly - James handled everything from start to finish and was excellent to deal with.","createTime":"2026-02-13T00:00:00.000Z","locationID":"DJS"}},{"id":"366c6b18-8946-51b1-af44-506d0ccfe52a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had our flat inspection today by Kelsey Mclachlan and she was a very professional and knowledgable. Thank you Kelsey!","createTime":"2026-02-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"58c17e67-f0a9-5ae4-accd-95b0f97d5e96","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander is surely the best agent I have met in Aberdeen. Gill and Paula are so good with what they do. Their customer service is top-notch. Both tenant and landlord are being given consideration during transactions. You guys deserve an award 🏆 👏.","createTime":"2026-02-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b69cad1a-ad64-59a9-8e17-3f1a835b6e38","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Just had my annual house inspection which is a great idea so you can report any issues and concerns to the landlord. I would like to say a big thanks to Sana who made this easier by organising a visit to suit my needs and arrived on time.","createTime":"2026-02-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"26a480c2-3b92-529a-8535-1af88099cd3b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I rented a flat through this company for almost two years and had no problems at all. When it came to me moving out, the process was so smooth and all staff were super helpful! I was there during the viewings and the viewing agents were lovely too! The girls and Hannah Byers were so helpful via email upon moving out and everything was done super quickly and easily! Great service ☺️","createTime":"2026-02-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"14fe41c0-f541-54ce-9936-86daf7ac8a99","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a very great experience with DJ Alexander. A huge thanks to Mrs Laura Mctaggart. I appreciated her professionalism and kindness throughout the rental process. She made sure to maintain communication until the key handover. Highly recommend!","createTime":"2026-02-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d3199254-7799-5d61-b2cd-e0e5fc319691","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I always have a very positive experience with DJA Edinburgh Lettings. The service is professional, timely and friendly. A particular thank you to Abigail Richards and Cameron Lindsay for their professionalism and in ensuring some work was turned around quickly ahead of new tenants arriving. Perfect!","createTime":"2026-02-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f094d19e-083e-5570-a42c-a7d721539f0d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My property was between tenancies and needed a small upgrade in terms of redecoration and ongoing maintenance of fabric. DJ Alexander carried this out with professional acumen and turned the property around in the minimum and within the designated target time. The flat was swiftly marketed with new tenants found and processed with alacrity. So I would like to thank the overall team together with Property Manager Diane Harte for their friendly, prompt and efficient service.","createTime":"2026-02-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d58f3748-0d22-58c5-88b7-f2389417d610","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The Girl Sana was so nice with the inspection and so easy to talk to.. she is definitely another plus for DJ Alexander.. brilliant .","createTime":"2026-02-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"59cc0ce7-c313-5328-b15c-9a3f6c7b0f90","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Just received the keys to a beautiful rental flat. Both Ailie and Matthew frim the Shawlands branch have been fabulous! Quick to answer any questions I have and always very friendly and professional.","createTime":"2026-02-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d73f10dd-cbb9-5254-a41e-f0c92cfdfed0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Just in the process of moving to my new flat and Gill Robertson helped me every step along the way and made sure everything went smoothly!","createTime":"2026-02-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"183f572f-a731-5ed0-9a77-7b8cd3c78ef6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great experience! The team went above and beyond to welcome us and resolve any issues when we moved in 4 weeks ago. Special thanks to Ryan, Joy and Amy from accounts. They were really kind and went out their way to help. Would recommend.","createTime":"2026-02-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"031d0ed8-d1f9-54f6-9857-444b0f5ebca7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It has been a good experience from DJ Alexander team overall right from viewing to getting the rental tenancy confirmed, Carol was the person handled our case, she was so kind and respectful throughout the process. Overall, had a very good experience.","createTime":"2026-02-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cc92fe96-bd23-5470-b226-ab12a2e4bd84","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Eve Mack was very quick to get in touch and made my very first viewing experience smooth and welcoming. She patiently answered all my questions and let me check the apartment at my own pace. The flat is great for a couple and has the view we’ve always dreamed of. So far I'm satisfied with the support I received from Eve and DJ Alexander","createTime":"2026-02-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8dbd9263-b1c3-5856-bfe1-585213036404","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"James and Abby were very helpful and attentive selling our rental property for us.","createTime":"2026-02-09T00:00:00.000Z","locationID":"DJS"}},{"id":"82663372-a789-5da4-90bb-5eac4339e60c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Good experience to getting the tenancy through. Especially, I would like to highlight Ailie Steward: quick replies, polite and professional, and a very smooth check-in process. Made everything easy from start to finish. Thanks, Ailie!","createTime":"2026-02-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1c666189-66c0-5e52-b17c-bc3de390d7b9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I would like to thank DJ Alexander and Ruth in particular for a fantastic experience with selling my property. Ruth was very professional and secured an excellent price which was more than I expected to get. Ruth was always prompt in communicating and kept me informed throughout the process. I would be happy to recommend Ruth and DJ Alexander for selling your property.","createTime":"2026-02-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a3c9477f-45ba-5873-941e-c3c772058ed0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently moved flats and it was an easy process thanks to help of Diane Harte, who addressed all queries easily and in a v friendly manner. Thanks again!","createTime":"2026-02-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"66644cdd-23e4-5f94-a9aa-763f81eee220","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Zach in the Shawlands branch has been extremely helpful to the team at PAC Scotland as contracted cleaning services for DJ Alexander. Zach really helps us coordinate many of the practical requirements of our day to day communication with DJ . This is no mean feat in what can be a hectic and fast-paced working environment. He's is a pleasure to deal with and always goes out his way to help. The same can be said for the team in Byres Road. Specifically Julie and Ava who also help the team at PAC Scotland, with a smile. Thanks to all. 5 stars! ⭐️⭐️⭐️⭐️⭐️","createTime":"2026-02-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"06566078-6a5d-54fe-9184-605fb4e0ce94","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"First off, I love how pleasant Ailie and Gill are. They didn't mind my deluge of questions and were always ready to help with anythingthat i didn't understand. The process was stressless even though it was quite thorough, which should be a given of course. I'm quite satisfied and happy to be settled in my new home","createTime":"2026-02-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"38859a4b-588a-53e6-b1b0-738a310a0b36","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Josh helped us sort a problem with the washing machine by following up on the report and appointing a contractor that was great as well. Thanks.","createTime":"2026-02-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e30f0170-ff27-5b3b-ae87-2340a9d41bd9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The quick version of my review is that it’s excellent and Chloe and Carol particularly, whom I’ve been speaking with, are so kind, patient, warm and professional. I couldn’t recommend more. The long version; My first interaction with DJA was online to make an enquiry to view. They responded almost immediately and referred me to their direct website where I was actually able to book in my own viewing based on time slots available. Which felt immediately great and like I was being given the control to select the best option for me. Next I went to my viewing where the property manager Chloe greeted me. If warmth and kindness and welcoming in your job were a person, that person would be Chloe. I found her to be very lovely, professional, very knowledgeable about the property, and very generous with her time. She made me feel not only completely welcome, but was reassuring and supportive of the things I was worried about to do with my application. I owe everything to Chloe, who I fully believe is the reason I now have a beautiful new home. And the level of professionalism (in the company in general) from any agent I’ve spoken to, to Chloe and Carol in particular, I’m so glad to have this estate agents as the one I will be in communication with for the duration of my tenancy in the property. Kind, available and everyone gets back to you so quick if not immediately available. The other agent I’ve dealt more directly with is the finance and referencing senior tenancy progressive Carol. Carol not only put up with my constant calling through worry and nerves; but also reminded me that these things are stressful and done everything she could every time to set my mind at ease and to make a complex and nerve wracking part of the process as easy and as non stressful as possible. Both Carol and Chloe are complete testaments to the company, but having spoken briefly to other advisors I think this standard of professionalism and kindness to clients is across the board. I can’t recommend enough. It’s always difficult moving home and the stress of waiting. But the fact Chloe and Carol and other members of staff were able to make me calm about it, is amazing, as that’s no easy feat. If you read this thank you all, again. I sincerely have so much gratitude I found this property and this agency.","createTime":"2026-02-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a2366da2-179e-523c-be80-187a7fc4a94c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Really good experience, the leasing agent robin was class he made the whole experience really easy and found us our ideal flat. Would highly recommend","createTime":"2026-02-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8d2d3965-2b25-5011-b2ef-73c7c52967d9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Maxwell was very helpful.","createTime":"2026-02-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"66753583-2e1d-5022-8847-a28ab7b6154c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We’ve been using this estate agent to rent out our properties for some time now and have always been extremely happy with the service we receive. The team are professional, reliable, and make the whole process smooth and stress-free. A special mention has to go to Gill, who is absolutely fantastic at what she does. She is always helpful, approachable, and goes above and beyond to make sure everything runs perfectly. It’s very reassuring knowing our properties are in such capable hands. We wouldn’t hesitate to recommend this agency to anyone looking for a trustworthy and efficient property management service.","createTime":"2026-02-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8f85bbb0-b28f-5c64-b084-6cb196db182d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Recently had an inspection with Niamh M who was very efficient and informative during the process and made it easy for issues I had in the flat.","createTime":"2026-02-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5a1384f9-39f0-5497-8e49-6859e42f25ce","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very efficient process renting a flat in Glasgow and particularly good communication from Diane throughout.","createTime":"2026-02-04T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b5529557-ed46-5b08-8340-5e212346a1a4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Hannah Byres was very kind and fair during the end of tenancy process and deposit return process. She communicated with us very closely.","createTime":"2026-02-04T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7e11e6b1-b2e4-5f8f-ba6f-4fc2dcbc1768","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have rented my flat out with DJ Alexander the past 2 years and I would highly recommend this company. I have been very impressed with Diane Harte who has been very helpful in the last few months. She has been very good at contacting my tenant and arranging surveyors to the flat etc, this takes time to organise and I wouldn’t have the time to do this. Her professionalism and customer service and communication skills have been exceptional.","createTime":"2026-02-03T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f5ca89db-08e8-534a-8c04-aa074a750412","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Am very grateful for the help and peace of mind that Gill Roberson Cree help with my application and smooth transition of it I can’t thank you enough for the great job that you did on my application with the process, I would highly recommend her for anyone looking for a flat or so thank you again Gill","createTime":"2026-02-03T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3d9d26fc-edff-5563-97a3-b92e95aed937","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We recently had our Glasgow flat for sale and have accepted an offer after only two weeks on the market. Ruth kept us informed every step of the way and made the experience both exciting and worry free. Always answering either phone or email quickly.","createTime":"2026-02-02T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c5ba43c6-be24-501f-a9a4-ece05ded76a8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I’ve been a landlord with DJ Alexander for nearly a decade now, and whilst I was noticing a decline in their service over the last few years I have been absolutely delighted by their Compliance Coordinator Jenni Flynn, whose service and attitude have gone a lot way to restoring my faith in them. Excellent follow-up on some of my concerns after a routine approach about PAT testing, She dig deeper and offered solutions whereas in the last few years my issues had disappeared into the we’ll-get-round-to-it fog.","createTime":"2026-02-02T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3a21540f-2990-518e-a30e-797f87223a05","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have used Alexanders Edinburgh office on a couple of occasions recently to sell rental properties. From start to finish the service was absolutely first class-prompt and courteous attention,excellent knowledge and feel for the market,regular reporting back and very satisfactory results achieved. Many thanks in particular to Elliot Sharkey and Abby Grigg.I would have no hesitation in using them on future occasions and recommending to others.","createTime":"2026-02-02T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"50c4e3f9-46b4-55fc-9a04-76383988f013","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Change of Tenancy and associated need for refurbishment of my flat was triggered at the most inconvenient time of year - a week before Christmas. Alison was very quickly in touch with me to discuss refurbishment issues. She offered excellent advice on what was required, and how the various issues could be dealt with quickly (despite the holiday period). She and I agreed a programme of works and she very quickly set about contacting contractors to deal with roof works, redecoration of the flat, furniture and bedding changes and minor repairs. She devised a schedule to have the works done in a sensible order. Given the holidays, time of year etc, she managed all of this very successfully, and the flat was available for the new tenancy by the agreed date. She was responsive to my enquiries, and kept me closely informed with progress and resolution of problems. She was always ready with sensible solutions when required. In all of this, she was very ably assisted by Emma who was frequently my first point of contact. Emma has excellent inter-personal skills, a good detailed grasp of the issues and kept things moving forward on a day-to-day basis. Together, they brought thecomplex project forward on time, and with very good results - as acknowledged by the new tenants.","createTime":"2026-01-31T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"376788d2-e69f-50ba-923f-5a7d4146c1cb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Really fantastic experience with DJ Alexander. We worked with Zosia at the front end who was excellent all round - really responsive and accommodating where possible, and very pleasant and professional. Haven't completed the move yet in full but all round have found this to be a really professional service so far. Would recommend.","createTime":"2026-01-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8bcfd93c-a5a8-5dac-a856-bed37fa12a3a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a very positive experience with DJ Alexander, especially Gill. She was professional, helpful, and always quick to respond to my queries. Gill made the whole process smooth and stress-free, keeping me informed at every step. Her friendly attitude and excellent customer service truly stood out. I would highly recommend DJ Alexander and especially Gill to anyone looking for reliable property support.","createTime":"2026-01-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"330f6596-b355-56af-91d3-eb0369df3fcc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Chloe, who showed me around the flat was so welcoming, warm and kind. She at no point made me feel rushed or that I was taking up her time with my 1001 questions. Very kind, very personable and very friendly. The flat was at a high standard too. Overall one of my best viewing experiences would recommend. Chloe was also very knowledgeable about the process and was able to answer questions I’ve been referred to the office by previous agents in the past from other agencies. Very happy whichever way the decision goes.","createTime":"2026-01-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3970e74c-6f18-564d-8095-6f96818e616e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great company and great service. Top marks to David Brash!","createTime":"2026-01-29T00:00:00.000Z","locationID":"DJC"}},{"id":"8c385f10-9861-5c45-bc17-519be53bbb94","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I used DJ Alexander’s to sell my rental property in Edinburgh. I don’t live in the area so needed help with getting the flat ready to sell as well as with the sales process. Sarah McIntyre and the rest of the team did a really professional job and made the process as painless as possible. Sarah gave invaluable advice on getting the flat ready to sell. We got an acceptable offer within 3 weeks of going on the market and the sale completed 2 months after that (with the Christmas break between). Extremely happy with my decision to use Alexander’s and happy to recommend to others.","createTime":"2026-01-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8bc5727a-93c0-58ed-b5b3-819c75527f3b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very professional Company and helpful staff","createTime":"2026-01-29T00:00:00.000Z","locationID":"SLA"}},{"id":"4b9134a2-1117-5e7a-8026-fed67d064d3b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I had a wonderful experience with DJ Alexander in finding my flat. I sincerely appreciate Karolina for her help and patience. The process from beginning to receiving the keys was very smooth. Many thanks again.","createTime":"2026-01-29T00:00:00.000Z","locationID":"SLA"}},{"id":"a1bcfa31-eab4-5a49-a4cb-93f9294ea218","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Holly and Matthew ensured a smooth viewing and move-in process.","createTime":"2026-01-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"39a070d0-6fac-5e44-a5b5-071fbeccacbf","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Chloe’s been an absolute gem helping me navigate the end of tenancy. Really helpful and quick responses!","createTime":"2026-01-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"75edef6d-4adc-54a2-8a88-d4e19235b5ac","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We as a family have used this company to rent our properties for many years and the service is exceptional! Gill is the agent we deal with mostly and she really is dedicated to her clients and makes everything a really smooth process! I wouldn’t think of using anyone else.","createTime":"2026-01-29T00:00:00.000Z","locationID":"SLA"}},{"id":"0d26300a-b497-5ccb-a556-0a1690ceaa61","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"I think DJ Alexanader is a good team. On moveing to the flat I find the extractor fan in the bathroom will not switch off ,due to a painter leaveing masking tape all around the edge of the extractor fan, But once removed it turned out that the fan switch does not work properly anyway. This might mean fitting a new extractor fan as I do not think you can replace just the switch. Hopefully my new fan will turn up soon. My only other concern is that the council contact me soon about the council tax I want to pay them. Apart from those two items I am happy. regards Derek Martin","createTime":"2026-01-29T00:00:00.000Z","locationID":"DJC"}},{"id":"dce36668-a7a3-5695-ac5c-e34d0bb8b8b9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thanks to Eve Mack for taking us around our viewing and giving us helpful advice on the property market!","createTime":"2026-01-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"60d8c62b-7794-5d50-96fb-df855151c68f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent service here from the start to finish. Easy navigation to all of the online questionaures and readily available assistant should one is required. Super impressive of the timely responses and follow through to customer outstanding documents.","createTime":"2026-01-28T00:00:00.000Z","locationID":"SLA"}},{"id":"34790c43-954e-534e-95ea-e39c7bf625ed","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2026-01-28T00:00:00.000Z","locationID":"SLA"}},{"id":"58babf4b-c416-5b79-a111-0af9f115c8d7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have been letting oujt properties with DJ Alexander for a long time and have always had a great experience with the property team ( A big thank you to Patrick and his team ) who arrange all the lettings i have also had great experience with the maintenance team over the years. Recently i have been dealing with Harrison who is such a nice guy to deal with and understands the issues that landlords have to deal with from tenants he has been very helful recently.","createTime":"2026-01-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"693f7549-a3db-58a4-894a-9b66f6b1c7c2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Hello, had a routine property inspection with Murron and was really pleased. She arrived on time and buzzed/knocked to make me aware she’d arrived then was very friendly and polite. She explained everything really well and gave me really appreciated advice about some stairwell issue’s.","createTime":"2026-01-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"790ebff6-cde3-5ccc-af1e-d238c3634d8a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very efficient. Actioned my needs promptly and provided numerous options that best met my needs.","createTime":"2026-01-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"67c806fd-e847-5524-841c-d011341b51e7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Allie and Holly are both such a great help in my moving in to my new flat rent. Their support made it smooth and easy. Hope you could help more people.","createTime":"2026-01-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5a0126cc-7b63-57e2-98a3-6ac2c925ee00","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Abigail (Richards) End of Tenancy Property Relationship Manager has been such a support for us, helping us make our flat ship shape to accept new tenants. Her communication was excellent, totally keeping us in the picture and having the necessary conversations with tradespeople, furniture companies etc. She couldn't have been more helpful - thanks so much Abigail!","createTime":"2026-01-25T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cdec1a03-627b-5d90-a7f6-a3a40a4a6ff6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"This review is written specifically to recognise Chloe Callaghan personally, rather than to reflect our overall experience with DJ Alexander as a company. Chloe managed our property from mid 2025 and consistently demonstrated professionalism, efficient communication, and genuine care. She was proactive, treated all matters seriously, and handled interactions in a calm, solution-focused way. Her professionalism made a real difference and had a positive impact. It is worthwhile to point out that our experience with the rest of the organisation was significantly less positive and, taken on its own, would have resulted in a much lower rating. These issues were unrelated to Chloe’s conduct or performance. The 5 star rating applies to Chloe’s individual performance only. Our decision to leave DJ Alexander was based on broader considerations unrelated to her work.","createTime":"2026-01-25T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8c37caa1-1826-5b0f-b1fd-c13c263619eb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you to Harrison Reeves for helping with several repairs in my rental property. Your excellent communication, including prompt replies to my emails and keeping me up to date all the way throughout the process of repairs made this a very good experience. Having had some issues with estate agents in the past, made this a new and welcome change. Many thanks for your help.","createTime":"2026-01-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"151a5a6c-0aab-59d8-be71-590152a49df6","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Ruth Woodcock and Kenneth Urquhart from DJ Alexaner assisted me in selling my flat in Glasgow. Both were extremely professional and provided timely updates and responses to my queries. Would be happy to work with them again.","createTime":"2026-01-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"986dbc9a-acce-5548-999e-1a2b41ca8006","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kelsey from the Edinburgh office was truly so helpful and supportive. She was very charismatic when myself and my partner viewed our property.","createTime":"2026-01-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d4cf6aa7-39bc-5aa4-a3c6-6d39f45709ec","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Recently rented a flat with DJ Alexander and had a great experience. All staff are so friendly and helpful - especially Caitlin and Kathryn who were both so willing to help throughout the process. Would 100% recommend renting with DJ Alexander to a friend!","createTime":"2026-01-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"356665f4-b32f-50d0-af2d-a25ce42cfe51","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Flat inspection today with Murron who was very helpful and polite! DJ alexander are always quick to respond to issues raised during these inspections.","createTime":"2026-01-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"385b9e00-8177-5546-9003-5129766a7775","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"The experience of moving into a DJ Alexander property was overall well done. Standard information passed between the agency and us as the new tenants, prompt replies to questions, and helpful staff. The Inventory Checklist for new tenants to sign was not the best though, and is the reason for the 4/5 review. The Inventory list is to be complete in 7 days from move-in, which is fine, until you realize after finally sitting down to do the checklist that it's kind of broken. I was unable to upload my own images or comments regarding defects, cleanliness, and marks left in the property, as I think it's incredibly important to be thorough with this aspect of a new tenancy. It did require a bit of back and forth emailing, and calling the agency to finally reach someone in the checkouts team who could help with these images and comments. All in all, I'm told the system wasn't working as it should and we resorted to creating a shared iCloud file sent via email to the agency for them to keep record of these remarks. We were helped by Kelsey in the checkouts team, she was wonderful. Very quick to reply, and was thorough in her emails, which was quite important as we were coming up very close to our 7 days deadline. All in all, decent agency to work with so far and I would recommend them. Future adjustments I'd recommend, fix the inventory checklist. Make it easier to update comments and images for the tenants moving in. Also, the inventory checklist should include instructions stating who to reach out to if you run into problems, as there was a bit of phone and email tag to find out who to speak to.","createTime":"2026-01-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e7bd6d2d-dabe-5d6b-bfd1-3ccbb7867168","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My rented flat received its inspection yesterday, it was carried out very professionally by Adam Sweeney who was polite, funny and efficient. Everything was covered quickly and easily as usual. My thanks to him and the company for making it a pleasant experience.","createTime":"2026-01-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6ee07fd3-7406-52bc-ac98-0c954ad079de","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Is my second time renting with DJ Alexander and so far just had great experience. Cameron Lindsay was amazing showing the property very friendly and very kind in waiting as was running late, highly recommended","createTime":"2026-01-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f22d0520-cb5e-5e16-86f5-0862eb6782de","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"I deal with Stephen Allan if I have queries or problems and he is very fast to respond and ultimately resolves them.Extremely professional and friendly gentleman all round.","createTime":"2026-01-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bb81ffb8-0c07-5269-8403-c7782143b1a2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I wanted to pop on to give a massive thanks to Amy O'neil whom has been very supportive and helpful in all aspects of property management and everything fixflo.","createTime":"2026-01-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6bb552cd-8398-59f8-a5be-fe0a63b23805","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The whole experience was very well handled. The first offer was cancelled and while back on the market thanks to the snow and ice we had serious water ingress in the single bedroom but this was well taken care of and the new tenant was able to move in on the expected date.","createTime":"2026-01-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8c25d449-f0c2-5ccb-82bd-6ffc601bc906","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We are currently in the process of moving into our first property with DJ Alexander. Kathryn and Gill who have been looking after our application have made the whole process quick, easy and stress-free. I am very happy with the services provided so far and can’t wait to move into our new property in February.","createTime":"2026-01-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"33663678-5938-5b58-bc2a-b3dedbc63e6e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Good experience with Sana. Very helpful and reply the email efficiently.","createTime":"2026-01-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"724b0895-d07a-5fc5-9219-7ad39060fefa","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Caroline Connolly was very friendly and professional when conducting our flat inspection.","createTime":"2026-01-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e636052d-4eb6-5f0f-9b0e-b8681e15f32d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We are very happy with DJ Alexander especially with Stephen our property manager 😊","createTime":"2026-01-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4b28d3cb-cbfe-5179-8773-1c5c7887c82a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very helpful the full team. Went above and beyond with helping and informing with the house. Diane, Caroline and carl made the move easy and comfortable for me","createTime":"2026-01-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4868288a-0a90-51bc-b8c2-d16851070f0e","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"I have to say my experience with DJ Alexander has been mixed but I can say that the shining light there for customer service has been Amy Vass. She really has gone out of her way to help resolve problems and queries relating to the new tenancy. Answering emails in a very timely manner and maintaining good communication with myself and the tenants.","createTime":"2026-01-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b510c27e-7588-50ed-88a5-97974b1bb072","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Phoebe at DJ Alexander went above and beyond helping us move from abroad! She connected us with an agent to help with the move and helped answer our questions regarding different properties. Wonderful experience!","createTime":"2026-01-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"da43e06a-bba3-5b03-882a-feb5ee372517","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Callum Barcham was great to deal with, highly professional at all times, kept in contact throughout a protracted changeover and promptly did exactly what he said he was going to do. Hope in the Edinburgh office was great in following up problems and really working energetically on my behalf. Both were really good on comms - and when you know what's happening that's really helpful.","createTime":"2026-01-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"039687ca-8daf-532b-8a95-70b1e20b4161","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Unfortunately our rental property came with a high number of maintenance issues, however I want to highlight the support we received from Chloe Callagher from the West End office. She was communicative, helpful, and genuinely concerned about the problems we experienced. Chloe kept us informed, followed up where possible, and always treated our concerns seriously, which made a difficult situation much more manageable. Her professionalism and empathy really stood out and definitely deserves recognition.","createTime":"2026-01-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fcab1876-ee6b-5037-b12a-3e6f8c939b05","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2026-01-19T00:00:00.000Z","locationID":"SLK"}},{"id":"c5b567b1-8ebc-5a0e-a9d9-1c05f11ed592","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very easy process. Special mention to Aleksandra who was extremely helpful.","createTime":"2026-01-17T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"df6fb310-f19c-5de1-8cad-93711655e019","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"After problems with communication between tenants, sales team and maintenance I finally phoned in desperation and got Mhairi Bain (property relationship manager) who was a breath of fresh air. She listened and understood, arranged all the different actions required, kept me informed and completed the job with expertise and efficiency on a friendly way.","createTime":"2026-01-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d2605b5d-96a3-537d-910b-fa5ff5b371b9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ailie and Matthew were great help! super friendly and nice.","createTime":"2026-01-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3fc0744a-d78f-543d-98a2-526ccdf178a3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had agreat experience with DJ Alexander, from the first step of applying for an appointment I got an appointment for the next day! Documents received and processed really fast. Special thanks to Gill Robertson‑Cree who made the entire experience go so smooth and helped us throughout the document submission, replied to the emails right away and prioritised our application. Wouldnt ask for more!","createTime":"2026-01-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"afa7d8df-015e-5862-a1af-d64ccd94efc1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"had a great experience with Diane Harte during my move-in process at Flat 1/2, 26 Gourock Street, Glasgow. She was very professional, friendly, and helpful throughout the check-in. Everything was clearly explained, and the check-in report was detailed and easy to understand. Diane made the whole process smooth and stress-free, and I really appreciate her excellent service. I would highly recommend her to anyone looking for a reliable and efficient property agent.","createTime":"2026-01-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"813afc3d-8f15-5931-bc0f-47ad3d6b5409","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Fast and efficient service. Caroline is a delight.","createTime":"2026-01-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cd323ac4-1dc3-5991-8f00-40fa33e224b6","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We have been very happy with Dj Alexander. They have managed our Edinburgh flat for nearly 20 years. They are very good at getting the best people in to do work and don’t slap on a surcharge as all agents do south of the border!","createTime":"2026-01-15T00:00:00.000Z","locationID":"DJC"}},{"id":"bda69eda-d479-54f0-8b77-ebfdf99a711e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kelsey McLaclan from DJ Alexandra came to do the annual inspection of my flat on behalf of my landlord. It was a calm, thorough and productive experience. She engaged well with me and listened to any concerns I had.","createTime":"2026-01-15T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2f00fc23-0583-5c06-9fa3-31bfede0d7a7","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"The best letting agents with proffessionals in their field and great customer service.i would recommend to everyone to use their service","createTime":"2026-01-15T00:00:00.000Z","locationID":"DJG"}},{"id":"38186851-46a3-5376-8292-55167005ddf8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ross Lowder arranged for the repair of a fault tap in our rental apartment. The issue was dealt with in a professional and friendly manner. Sean from Absolut Plumbing completed the job quickly and efficiently.","createTime":"2026-01-15T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8c4ff359-1d38-5589-9202-77def4bfcaa2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"After a water leak we had some reasonably extensive repairs to make to the Flat we rent through DJ Alexander. Whilst this took several weeks and involved contacting and coordination with several contractors, the tenant and ourselves, the Property Relationship Manager (Anna Scott) was always available to speak to, to address our questions and concerns. She was very professional and responded to telephone calls and emails in a timely manner. She was also happy to seek alternative solutions and try and obtain the best value in relation to the work to be carried out","createTime":"2026-01-14T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"26a7727b-91b9-59bc-b6ed-0b2f969a811c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Everything about the process was made super easy. I was guided every step of the way of the way.","createTime":"2026-01-14T00:00:00.000Z","locationID":"SLK"}},{"id":"371a4f4f-86fc-55d2-9b91-b034c3cece5e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Due to a water leak in a Flat we rent through DJ Alexander we have had to have a reasonable amount of repairs carried out, which involved coordination with different contractors, the tenant and ourselves. The Property Relationship Manager, Anna Scott was very professional in her approach, easy to reach and always returned phone calls and emails in a timely manner. These things are never easy to deal with but Anna helped get the issues resolved and always kept us up to date. Although DJ Alexander are big company, she managed to add a personal touch while sorting out our problems","createTime":"2026-01-14T00:00:00.000Z","locationID":"DJC"}},{"id":"599e9b8d-b03e-546f-9bac-417c27d2ff04","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Finding a home can be incredibly challenging, but this agency made it remarkably easy. From the moment I expressed interest in an apartment, their response was immediate. While most agencies leave you waiting with no feedback after viewings and applications, this team was refreshingly different , they were communicative, efficient, and professional throughout. I moved in today and still can’t believe how fast and easy the whole process was. I’m not exaggerating , when searching for a place, you naturally end up using multiple agencies, and this was the case for me. But this one truly stood out among all the others I worked with. Within a month, they got it done. Our agent, Caroline Connelly, was absolutely fantastic, providing clear guidance and prompt responses every step of the way. The entire process was smooth and stress-free. I can’t recommend this agency highly enough for anyone searching for a place in Glasgow.​​​​​​​​​​​​​​​​","createTime":"2026-01-14T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"311424c3-5dd4-5823-8bed-803fc189067d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander did a great job in helping and supporting the tenants. Had a recent inspection carried out Kelsey, everything went nice and smooth. Would recommend.","createTime":"2026-01-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"54989b37-2546-5155-9e98-22265852bc98","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill from DJ Alexander made this experience so smooth and stress free, she was quick to respond and if she didn't have the answer straight away would always get back to us, 10/10 experience! Thank you so much gill!","createTime":"2026-01-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f66f7173-2c9c-573d-93c0-6b892dbe24c3","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Gerrit was very helpful.","createTime":"2026-01-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4988b9a7-2c1e-522f-bf39-e2df700fcad3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Adam Sweeney conducted the annual inspection of my flat today, guiding me through the process and making me feel at ease. He was punctual, a great communicator and pleasant to chat with! Overall, he made a sometimes stressful/awkward situation feel really easy, so thank you Adam! :)","createTime":"2026-01-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c1ea4983-8182-57a7-b410-1e797eff71bc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a very smooth and supportive experience with DJ Alexander. Gill Robertson-Cree handled my tenancy application with professionalism and kindness, and Matthew was also extremely responsive and helpful. Both made the process clear and stress-free. Thank you for the great service.","createTime":"2026-01-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"887389a0-7dd0-5da7-9b5b-c28ebe6d1c52","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I'm a very satisfied customer. I will definitely recommend this agency! Mr Cameron Lindsay helped me from the beginning (let viewing), to the end of the rental process, with his professional, very helpful, effective and friendly manner. His been very courteous and a huge thanks to him! Agency highly recommended!!","createTime":"2026-01-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"36e87806-f65c-57ad-b993-b2e41ddbdd1d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Cameron went above and beyond to help me view appropriate flats at very short notice for my student daughter in a horrendous weather situation at home. He could not have been more friendly, helpful and knowledgeable. He made what could have been a stressful experience an enjoyable one. Good hire DJ Alexander!!","createTime":"2026-01-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fb64190c-cede-53b0-a419-1723d376dc7b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"As a tennant, I can't thank Carol Clark enough, for her support and patience. Her guidance and exceptional customer service, really made a huge difference to me going through the process.","createTime":"2026-01-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9cfcb6c3-e849-5ceb-a8e9-fe76ef7b5ed0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had such a wonderful experience renting through Caroline Connelly from DJ Alexander. I was moving to Glasgow from London and she made it as stress free as possible from viewings to check in. Very grateful for all your help Caroline!","createTime":"2026-01-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"38d88ab3-11ac-549c-b0a3-499039f9256f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Had such a wonderful experience renting through Caroline Connelly from DJ Alexander. I was moving to Glasgow from London and she made it as stress free as possible from viewings to check in. Very grateful for all your help Caroline!","createTime":"2026-01-07T00:00:00.000Z","locationID":"DGW"}},{"id":"f4d290f6-9d81-5873-be3f-983bc9dcdace","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander and more specifically, Gill Robertson-Cree and Holly May have done an incredible job in making my move-in experience as smooth as possible. Holly did my flat viewing. She was friendly, welcoming and helpful. She did a great job showing me the flat and was very patient and helpful with the numerous questions I had. Given it was my first time dealing with this agency, she gave me a great overview of the agency and how they deal with repairs and other potential problems that could come up during my tenancy. Gill handled my actual application, including referencing and contract details. All throughout the process, she was always very friendly, knowledgeable and helpful. She did a great job sharing all the information necessary to ensure the process goes smoothly. She even helped with updating the tenancy agreement contract to ensure that it covered everything that I was expecting. So far, my experience with DJ Alexander has been nothing but positive. Everyone I have interacted with is both professional and helpful, and I am looking forward to starting my tenancy with them.","createTime":"2026-01-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1e0d7c63-3e06-5839-95bd-52e907b5a2b3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have only got positive and complimentary things to say about this company. I had been renting a property managed by DJ Alexander up until Nov 25. I moved in 3 years ago. I started off with a different agent until DJ Alexander took over their business. There was a definite shift for the better in the service I received since they took over. Any dealings I’ve had have all been good and painless from the maintenance team, accounts, to the end of tenancy manager, Maisy. She was just lovely, and nothing was too much trouble for her. I was a landlady myself until I recently sold my property in England. The service I got from my agent in England wasn’t a patch on DJ Alexander. I’d definitely recommend them. Thank you 🙏","createTime":"2026-01-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"130a8950-a853-5e8a-a8dd-dd7a44e01c0c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2026-01-05T00:00:00.000Z","locationID":"DJC"}},{"id":"011c9b4f-e8d0-533a-88ae-96fd52245dee","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Everyone at DJ Alexander went above and beyond to make what could have been a very stressful situation feel manageable and well controlled. The team supported me through refurbishment, handled a number of unexpected issues with professionalism, and ultimately secured excellent new tenants. I would especially like to thank Paula, whose dedication, responsiveness, and efficiency made a significant difference throughout the process. Her support was invaluable. I would not hesitate to recommend DJ Alexander based on this experience.","createTime":"2026-01-04T00:00:00.000Z","locationID":"DJC"}},{"id":"29619102-31ab-533f-a18c-dd1be83aa956","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Everyone at DJ Alexander went above and beyond to make what could have been a very stressful situation feel manageable and well controlled. The team supported me through refurbishment, handled a number of unexpected issues with professionalism, and ultimately secured excellent new tenants. I would especially like to thank Paula, whose dedication, responsiveness, and efficiency made a significant difference throughout the process. Her support was invaluable. I would not hesitate to recommend DJ Alexander based on this experience.","createTime":"2026-01-03T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bf1e4c01-75aa-5eaf-a91c-50f04d7089e8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our student daughter became locked out of her flat after the lock became damaged following the Christmas break. Both Hayley and Ellie were incredibly helpful in sending round a locksmith on the same day to replace the damaged lock.","createTime":"2026-01-02T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d69ceb05-7fed-5c1d-ba2e-d6b508cc0e88","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2026-01-02T00:00:00.000Z","locationID":"DGW"}},{"id":"23506705-aaa3-522d-8551-5c56760f0419","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Worked with Amy Vass on a number of jobs and she was extremely helpful, professional and efficient, loaded perfectly with landlord and was upbeat and positive in her attitude throughout, a lovely personality and great to work with.","createTime":"2025-12-31T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5a5e704d-ca14-5e86-b6db-6a0fceb07ea1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill R-C. and Joye R. have been amazing with my moving in. Gill is extremely helpful, speedy and friendly. It has been a pleasure working with her, she has eased this whole tenancy progress. Joye is super clear, attentive and on top of everything we spoke about. It genuinely couldn’t have been more efficient and I’m very appreciative. Thanks to their efforts, I signed my contract within 2 days.","createTime":"2025-12-31T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4b2ee68c-9b3e-5f3c-8ee4-dd24ef09d751","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2025-12-30T00:00:00.000Z","locationID":"SLA"}},{"id":"44fa0a1a-4f9e-569a-b0fb-6e3d247b2564","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently took on the lease of a property in Inverurie and found DJ Alexander to be very helpful, particularly Charlotte Findlay who dealt with it. I was kept up to speed with everything that was going on and it was all very clear. Made life a lot easier for me!","createTime":"2025-12-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a6e54bda-104a-5117-9ac3-5f6bd4bc6062","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2025-12-27T00:00:00.000Z","locationID":"DJC"}},{"id":"103b6eec-8a06-551a-860d-90255f028daf","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2025-12-27T00:00:00.000Z","locationID":"DJC"}},{"id":"4d052421-cd6c-51d7-b8b1-ed9e17f4b764","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"D J Alexander have been managing a number of properties for me for a few years. I have always found them to be well organised, proactive, very quick response to my emails, very competitive pricing. I would recommend them to any landlord looking for a high quality management service.","createTime":"2025-12-27T00:00:00.000Z","locationID":"DJG"}},{"id":"63ac3f5c-2609-5fc1-8c49-3f0a254fb3c3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The staff at DJ Alexander is highly professional, supportive and responsive to the requests/ issues raised. The maintenance services are excellent and respond very quickly and high quality repair/maintenance done upon request. I have been coordinating with Hannah Bayres at DJ Alexander during my tenancy and check out from the property and I had excellent experience through out this time.","createTime":"2025-12-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1fd1f6e0-14c3-5956-a82c-8fc64c71b330","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Brandon W was so helpful during the viewing answering all my questions and also during the application process where he kept in good contact with me!","createTime":"2025-12-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"dadcfa68-8524-5691-ad8e-06808b5c6d48","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I sold my property with DJ Alexander in 5 days! It went on the market on Thursday, someone viewed on Saturday, offer in on Monday and accepted on Tuesday. Stephen lawson came over to my property prior to the deicision to sell. He walked me through the entire process from beginning to end and put me at complete ease from every angle. Stephen's personable and professional approach is what swayed me to choose DJ Alexander and I would highly recommend anyone thinking of selling their property to contact Stephen! Can't speak more highly of him!","createTime":"2025-12-23T00:00:00.000Z","locationID":"DJS"}},{"id":"364ef79c-6418-5edf-a664-49db1f282351","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have been a landlord from 2028 And I got very good service from the previous agency and now from you so far but the key issue by the office was not good they should need to be more helpful they wanted me to collect the office keys for the flat and return it after checking I phoned Patrick and he made excellent arrangements Patrick Cairns and Dina Hart were excellent As the flat keys were not working when I went to check it after the tenants left I report to Patrick and he made arrangements with Diana to meet me at the flat to check She gave a pair of new keys as the old key did not open the door She also checked what other things needed to be done for selling The central heating was also not working and some painting on the ceiling She sent a report of the things that needed done to the office I am really very grateful to them both Hope all could be like them","createTime":"2025-12-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ffb1fcc5-f29f-5d7a-818b-7f7169e7cdc0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have just recently viewed one of the property in Edinburgh. Good service, swift response. Cameron Lindsay was very professional and helpful.","createTime":"2025-12-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f4f90125-9760-5651-a8ce-d83c96d55477","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Seamless process from start to finish. Everything was so straight forward and their AI assisted process is pretty top notch.","createTime":"2025-12-22T00:00:00.000Z","locationID":"SLA"}},{"id":"42791c24-0be1-5985-aa53-c56fd8541c1c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The invaluable support and advice we received from Amy and her colleagues in the Edinburgh Lets team helped us get the flat in the best shape possible in time to welcome the new tenants. Thank you!","createTime":"2025-12-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b2ed014e-c914-5dba-8877-25b121052836","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent service from start to finish. DJ Alexander made the entire process swift and smooth, from scheduling the property viewing right through to the move-in date. Communication was clear and efficient at every stage. A special thanks to Caroline, Diane, and Carly, who were all incredibly helpful, approachable, and easy to communicate with. Their support made the whole experience stress-free. Highly recommended.","createTime":"2025-12-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0d755080-f40a-58cf-a8d3-feecd414cae5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great service from the Glasgow DJ Alexander team. Moved cities and had to use a third party initially for the apartment viewing, most of the initial interactions had to be done virtually. The team was accommodating, helpful and addressed my plethora of questions. Special thanks to Niamh Mackey and Carol Clark.","createTime":"2025-12-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f315c1ea-c8a7-5a87-a3a9-a54deca83e59","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Connor was prompt, courteous and very professional with his inspection of our apartment. He was very thorough and answered all the questions I had.","createTime":"2025-12-18T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"57bbc1e4-fac3-5bf6-8eda-6f104826bbff","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Amy oneil is great to work with! Great at getting back to us - always a pleasure","createTime":"2025-12-18T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7d5bb408-0579-506b-9dac-626473e357e5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Sana was greatly accommodating and provided exact details I requested! A lovely agent!","createTime":"2025-12-17T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8025ad11-a293-50df-86ca-56c939bae394","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"During this really stressful time Gill was very helpful in making this process easier!","createTime":"2025-12-17T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"48bde39f-36d9-547e-a8c3-88f6a7be2672","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Just a quick thank you to the lovely Kelsey, she was pretty professional kept to time with the appointment and showed me round the property giving details on next steps and requirements. Timelines and response was quick and efficient. Would definitely recommend to anyone.","createTime":"2025-12-17T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2692c3f6-0d29-5a0b-bbc0-8cb7527fd143","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have just completed the process of renting with DJ Alexander. The process has been smooth and brilliant with Holly May putting us through step by step with good communication, good and prompt attention to our concerns. She made the process easy and stress free for us with her calmness and friendly attitude. Thank you. Isaiah & Bunmi","createTime":"2025-12-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d1648ad7-b81d-5c68-92ec-b824bcb5d844","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Max was very helpful & professional Lovely young man","createTime":"2025-12-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a70a55f6-821a-5ccc-a29b-a9d9bd341488","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"As a landlord, I have been highly impressed by the quick attentive response of Associate Property Manager Chloe Callaghan who is communicating well between the DJA team, the tenant and building factor to track and resolve a water ingress problem. Chloe is efficient, personable and determined to solve the issue - exactly who you need when unexpected challenges arise. Thank you.","createTime":"2025-12-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"580ef281-c6f2-5e3d-bef7-c0b633903138","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Hope Smith has been a joy to work with. Her communication has been excellent and she has been proactive in terms of recommending solutions to problems I have faced as a landlord. I highly reccomend her.","createTime":"2025-12-15T00:00:00.000Z","locationID":"DJC"}},{"id":"1d262df2-efff-500f-a8b8-f0f0ffb6b6a8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I highly recommend Hope Smith in DJ Alexander in terms of the care and attention she offers to landlords. Her communication has been excellent as I have faced some challenges with my property.","createTime":"2025-12-15T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d5b7e4ba-4db7-5225-bf11-91ab58ef02d8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Benjamin Kelly was brilliant easy to get hold of and and answered questions when needed. Very happy with the DJ Alexander experience","createTime":"2025-12-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d4723444-c3ce-5b17-bee1-77230759c77d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It was a great pleasure doing move in with DJ alexander. especially Diane was our agent and she helped us a lot and cleared all our doubts without any delay. overall the experience is good, cheers !!","createTime":"2025-12-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"dbc38583-1d85-501b-9aa9-1f407d4ef44e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Happy with d j Alexander","createTime":"2025-12-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d1b9058d-bbe9-5680-a498-07977721a6e9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Finding a property needs people like those who work at DJ Alexander; Ellie was helpful and kind","createTime":"2025-12-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1024ab1b-18dc-5b39-b81b-2c9fc03ca367","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Connor inspected our flat today. He was professional, personable and thorough. He also listened to all our concerns about the few minor issues we've had with the flat and reported them all to be inspected further/fixed.","createTime":"2025-12-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d103316a-271f-5217-8337-7ec648a84b94","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"4/5 haven't secured a property yet, but the number of locations and viewing opportunities have been the best so far in 6mths of looking for a property. They are a professional company, and their agents are exceptionally lovely and very helpful.Hope to rent from them soon.","createTime":"2025-12-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b0325017-5417-5951-a8ec-21cafb4995b1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have recently moved and the whole process was very simple and well organised. Big thank you to Diane Harte and Caroline Connelly for their help and assistance .","createTime":"2025-12-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2b5e6de6-f039-573c-893c-fbe01b6c2c4a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very Fast processing time from viewing the flat to having it confirmed by the agency and deposit taken. Brandon Wiseman was very nice, professional, and helpful.","createTime":"2025-12-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3c8970cc-4df0-529b-b9e2-ba7b98167c8a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Dealing with Amy O’Neil on various projects, she is a very impressive employee, always keeeps you up to date while various things are happening regarding work in an apartment, she’s always cheery and positive over the phone and helps a great deal to make sure jobs run on time and smoothly","createTime":"2025-12-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d4f100e9-4f83-543f-81c1-faad0cc5d4d6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We’ve always had a great experience with DJ Alexander looking for a student flat. They are extremely efficient and responsive to any concerns. We’ve just signed on to our 2nd property with them, and Laura M was amazing in helping us with the whole process and check-in. She was so lovely and made us feel so at ease with the whole check in process answering any and every concern we had, resulting in the best experience overall that I’ve had with any letting agent. She’s been so quick to reply to any emails we’ve sent and extremely helpful. Couldn’t recommend enough!!","createTime":"2025-12-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6da1fcce-8b83-5d10-a458-7a79560f0a98","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It was very easy to move in and getting things repaired when needed. Mohammad made it very easy to move out of the property as well. They took care of all the paper work.","createTime":"2025-12-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6c156faf-75f0-544c-89f3-da6aaa8082da","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Chloe Mitchell, Graeme Rankin and the rest of the team at DJ Alexander are the best. Always so helpful and nothing is ever too much trouble. I would never use anyone else to look after my properties","createTime":"2025-12-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c2d36f0d-2b9e-5983-9fee-2778eae7d180","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It’s actually quite rare to have an understanding and patient agency who actually listen and have real personas and not just robots with no empathy. They are quick, efficient and respectful. Murron was lovely at inspection and firstly was very smiley! Thank god! I’ve had many agency team members with such sour souls, but what a breath of fresh air! Thank you Murron!","createTime":"2025-12-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1b5c862d-6a33-5249-924e-190a53e0ff3d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have just moved into a new flat by DJ Alexander, they provided a pretty good service as an agency and helped with the move-in in a smooth manner. Special shoutout to Caroline for resolving my queries and helping me complete my documentation work.","createTime":"2025-12-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f3ee2d9c-94d6-56f4-a020-546a695bdb2e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I was originally with DJ between 2023 and 2024 before moving to London. My return from London back to Edinburgh was again renting with DJ - This rental agency is very professionally managed and they have a fleet of professionals managing and guiding tenants through every part of the renting and post renting process- absolutely fuss free, super prompt and talented enough to guide the renters. Back to DJ was no brainer, they were the most preferred and a natural choice for me. I was well guided by Maxwell who was absolutely prompt in finalising the property within 12 hours, Hannah who navigated me through every step of the application process and Murron who facilitated the checkin as a breeze. Absolutely professional !","createTime":"2025-12-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"078ae704-1525-5a9e-8376-413f82de80d3","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Yasser, Natasha from Temple & Co Solicitors and Abby managed to sell my property in less than a month with entry date in three months exactly. I couldn't ask for a better service! Very recommended","createTime":"2025-12-06T00:00:00.000Z","locationID":"DJS"}},{"id":"3ec2f59d-cf23-5f80-9ce3-61c2e753d3ec","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Fantastic service with the turnaround of tenancy for my property, Property manager Niamh was very attentive and professional, and found right tenant quickly.","createTime":"2025-12-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3f33a8d6-01ef-5b5b-befe-19e6648cdfa5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very happy indeed with the assistance I received from Niamh M. in lettings, who was swift to communicate, and helpful at every turn. In addition, her colleagues Diana L., Ross C., Stephanie M. and Abigail R. were always helpful in arranging viewings, repairs and various paperwork.","createTime":"2025-12-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"88baa6de-3f67-514a-9d56-aa7a105eb168","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill Robertson-Cree from DJAlexander was very helpful with all enquiries for my application and tenancy, with the most consistent, insightful swift replies ive ever had from an agent. Definitely a wonderful agent","createTime":"2025-12-04T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c448e2ba-bb97-5cda-8fe0-99c3b0273af0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Laura is very professional and has good Communication skills. She is considerate and easy to work with She made our journey with Alexander Easy and seamless. Thank you Laura","createTime":"2025-12-03T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8cd95cb9-cf4a-525e-84d8-15b86231c5bf","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very smooth and efficient process for renting my new flat! Special thanks to Diane Harte for showing me around the property, Caroline Connelly for getting me settled in and Gill Robertson-Cree for handling my application (especially when I messed up one section!).","createTime":"2025-12-03T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d297f450-2469-5121-965f-c86d779f19f3","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very quick and appropriate response whenever an issue arises - highly recommend","createTime":"2025-12-02T00:00:00.000Z","locationID":"DJC"}},{"id":"a1a395fb-f291-5802-a838-1ea3094713f7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I just recently had a property inspection conducted by Max Raitt and was very impressed by his courtesy, professionalism and indeed the whole inspection turned out to be a delightful experience. He was (is) engaging, outgoing and so easy to chat with and answer any and all questions. Frankly, I found it a very pleasant, positive and helpful experience (and now know how to change the light bulb in the fridge!).","createTime":"2025-12-02T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"17d28ca8-a24a-5e0a-a36c-003e0df29b89","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Really good service - great attention to detail and tenancy proceeded very smoothly","createTime":"2025-12-02T00:00:00.000Z","locationID":"SLK"}},{"id":"2e6b63eb-fb5b-53d7-87e9-df806627d16f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had an excellent experience with DJ Alexander. Chloe and Zosia made the flat hunting process very smooth and were both a support throughout! They helped us to find flats that suited our preferences and were always kind, quick and responsive with all queries. I would recommend this agency to anyone!","createTime":"2025-12-02T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f865d863-d327-5866-a287-f62cb71ccbe7","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"All staff very helpful","createTime":"2025-12-02T00:00:00.000Z","locationID":"SLA"}},{"id":"8e8a50a7-820c-5e5f-bd05-88b081eab93b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Could not thank Stephanie McMillan and her team enough for excellent work in letting my 2nd property out this year and a thank you for Ross who stepped in to help and kept me totally informed of what was going on until tenant signed the lease I would recommend dj alexander in Glasgow to anybody who wants to rent there property out .","createTime":"2025-12-02T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"30b41696-d6c0-5f04-bd04-366ec284f0bd","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Maxwell Raitt made a very efficient visit. Attentive and careful, answered to all our questions and took note of our comments. Very helpful.","createTime":"2025-12-01T00:00:00.000Z","locationID":"DJC"}},{"id":"26b1a238-fbff-5bc0-a6da-804bee127890","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had the pleasure of dealing with Abbie Richard’s, her efficiency and positivity is really infectious, Abbie has a brilliant attitude dealing with problems and helping find solutions, she is an asset to any company","createTime":"2025-11-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fbb3b21e-7b53-5462-b458-95bf271724c4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The dictionary defines superlative as 'of the highest kind, quality or order; surpassing all else or others; supreme.' I define it as Jenn Cabrera Tejera. As a lettings agent, as a leader, as a woman, as a friend. She is of the highest kind, quality and order, supreme.","createTime":"2025-11-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b752eda5-6550-525b-aa26-cf081f2553be","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am fortunate to be renting a wonderful property from DJ Alexander and couldn't be happier with the annual property inspection process. Maxwell Raitt, who was tasked with inspecting my rented property, was extremely courteous, knowledgeable and helpful.","createTime":"2025-11-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"91466d3d-8849-5c02-8837-b9cee8f2c9e3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very nice talking to you. Very supportive and comfortable.","createTime":"2025-11-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"176f518e-4890-5e85-ae58-e455e75c1dc5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Adam Sweeney was very respectful of me and the property and took the time required to note any and all issues I had. Thank you","createTime":"2025-11-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"81e5c855-9311-5808-8fd9-0330f50b68a8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a really smooth experience with DJ Alexander during my application process. Max was especially helpful—clear, patient, and quick to sort out everything I needed. He kept me updated throughout the process and made what could have been stressful feel very straightforward. Really appreciated the support.","createTime":"2025-11-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c2d1e59a-4be7-5145-823c-cf83d4a63a9f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill Robertson-Cree was absolutely amazing in helping us with all we needed, as younger students we had a lot of questions and Gill was so patient and helpful throughout the whole process, ensuring we stayed on our timeline and moved in on our desired date which was so appreciated. Thank you so much Gill and the team at DJ Alexander!","createTime":"2025-11-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f4dc7381-7b38-519a-994b-ec1d29ee1cfc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Yesterday I had a property inspection, and my agent, Eve Mack, was incredibly helpful, friendly, and professional throughout the whole process. Everything was quick and smooth. I really appreciate the excellent assistance I receive from DJ Alexander.","createTime":"2025-11-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ed71fd2e-4c8f-5a36-bf31-53ae62f34f60","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had a lovely experience arranging viewings and recieving any additional information during the renting set-up process with Kelsey Mclachlan. She was extremely kind, helpful and answered all the questions we had. Not to mention her responses were very swift. She made the experience great all around and we really appriciated it!","createTime":"2025-11-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e5d675d1-71c6-5310-9d8f-5468d2e32bcd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our annual property inspection was carried out by Murron Sinclair today; an exemplary representative of DJ Alexander, who approached us respectfully and cheerfully, with a smile. Communication was easy and prompt, and the inspection passed quickly and without issue. Thanks to Murron for an efficient, professional service.","createTime":"2025-11-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1bd0f459-91db-529c-92da-059ef242d989","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Jenn is very professional and knowledgeable about her job. She is a good listener and very considerate .my overall experience with DJ Alexander was great because of her. Thank you","createTime":"2025-11-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1fb0ed0b-947c-5a31-9627-fccee3c98535","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Abigail Richards did a great job handling my end of tenancy - as a landlord it's nice to know that both departing tenants are being looked after, but also that queries about repairs are handled thoughtfully. Thanks to her the flat looks better than it's ever done and for a very good price!","createTime":"2025-11-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e7296376-70ca-5b99-af90-e5905fa4c9d4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We recently rented through DJ Alexander and had a really smooth experience overall. Our application wasn’t completely standard, but Gill Robertson-Cree, who handled everything was genuinely helpful throughout the process. Gill was clear, patient, and made sure we understood each step. She took the time to work through the details with us, which made things much easier. We’ve been really happy with the service and would feel confident recommending DJ Alexander based on our experience.","createTime":"2025-11-25T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"319467b1-396a-5b78-b26c-fefa618b7c16","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Amy O'Neil and Connor Quinn were very helpful negotiating the refurbishment of my flat at 25 Grassmarket and finding me a new tenant. I did not give 5 stars as there were some delays at the beginning of the process regarding taking an inventory and detailed what needed to be done to see that the flat was ready for sale","createTime":"2025-11-25T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"abd8d460-9324-5208-951b-5fd94864bcb9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a viewing for a flat with DJ Alexander agency, and the agent Alexandra was really nice and helpful. She explained very clearly and made the whole process feel very easy. Also was super quick to reply to any questions. It was great experience","createTime":"2025-11-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"35c090ee-dd3b-57ff-b349-88c12aead299","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Today I had the pleasure of dealing with Hope Smith in the Edinburgh branch, her positive and professional outlook helped overcome potential problems at a property, she wa very efficient and generally brightened up my morning and helped solve the working issues I was experiencing, every company would want to have employees like Hope!","createTime":"2025-11-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e0019adf-6749-5a3d-b0b4-0dd488a2aadf","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Hi Its me a tenant from 6/9 Dickson Field and last week there was my flat annual visit which was conducted by Adam Sweeney,he was really professional, helpful and very nice talking guy. I felt very good after meeting him and that makes my mind very positive towards DJ Alexander lettings... Thanks","createTime":"2025-11-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"39bed8aa-dc39-5f62-ba92-f7de1c0c0fff","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Professional services and staff. property inspection was well informed and conducted with utmost professionalism by Connor. All details and information shared by Connor also comments were noted for property improvement.","createTime":"2025-11-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2518db43-a4e9-55db-94bd-f255de1fbfea","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a very good experience with Dj Alexander, also thanks to the property manager Matthew Henderson. He was very helpful and professional during the service provided.","createTime":"2025-11-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"910087b6-c852-5b3b-a030-ff36156dedd4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have sold two flats using Yasser Albasam. He is very polite, friendly and efficient. Nothing is too much trouble and his valuations and advice have been spot on. We would recommend him.","createTime":"2025-11-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f23ff7f4-21a8-5e60-8baa-2e6bb98e14db","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"In a very short time, Laura McTaggart helped me and my flatmate speed up the application process for a flat. We urgently needed a place to stay, and Laura was able to help us thanks to her professionalism and understanding.","createTime":"2025-11-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c70ab67e-84eb-5218-b51f-bf7fa9e27006","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Been with DJ Alexander as a tenant for a good few years now after they took over from my previous firm. I have inspections every year to feed back to the landlord regarding the condition of the property and today we had Connor who was so polite, courteous, professional, complimentary, helpful and over all really lovely. This really helps with the inspections as I take great pride in my property so this is nice to hear that from Connor and the landlord has been a great landlord for the last 14 years and therefor it’s really good for the landlord, tenant and agents to know that their properties are being looked after in many ways. Be that we do have issues like many tenants but my landlord is always really happy that I’m mentioning the property and ensuring it’s up to date and kept well. Dj Alexander have good contractors (one excluding) but are always great with communication, solving & ensuring problems are always sorted. Thank you again Connor, it was lovely to speak & meet with you today.","createTime":"2025-11-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1f5a1133-1fb0-57fc-983f-5146bc7e3029","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The scheduled inspection of my apartments as conducted by CONNOR. a staff of the DJ Alexander today's afternoon was well organized and well coordinated.. CONNOR courtesy was heartwarming and professional in the manner he conducted the inspection visit. More grease to your elbow, great DJ Alexander team.","createTime":"2025-11-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3862d39a-8e49-5db0-beb6-230554b9bba8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill from the Aberdeen office has been a pleasure to deal with. She always responds promptly to any enquiries I have, provides a professional and friendly service. Gill has a good sense of humour too which has made the experience even better. 10/10 would deal with Gill again and recommend her services.","createTime":"2025-11-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6fa4f8ba-e4fa-5e87-8973-1bc7c3678e06","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Easy, seamless and friendly tenancy inspection carried out by Connor Quinn. Reassuring feedback provided.","createTime":"2025-11-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6f82c788-f9af-5861-ad1e-a0617143a045","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I was not an ideal applicant, but Gill Robertson‑Cree worked tirelessly and professionally to help me secure my flat. It was a great experience and I am moving into my place tomorrow!","createTime":"2025-11-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3f9f882c-0089-5a21-b5d3-4c4727fcb17f","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"I recently moved into my new flat, and I'm satisfied with the support I received from DJ Alexander. Amy, the property manager, was professional and made the entire process straightforward. Hannah, the tenancy progressor, was also helpful. I appreciate their assistance.","createTime":"2025-11-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"507062cf-b4f7-5612-9b98-dff0be61487c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a house inspection today from the well mannered Connor Quinn. The communication with Connor was excellent enabling us both to be at the property at the scheduled time. Thank you.","createTime":"2025-11-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"21a355d5-31f6-5661-971c-f0e892368a1b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I’m quite wary of estate agents having had mixed experiences. However, certainly for these initial stages of viewing to signing, DJ Alexander has been efficient, friendly and clear. The viewing was with Imran Iqbal (Marla?) who was friendly and answered any queries I had. The account was then managed really professionally by Gill Robertson-Cree who again made sure that everything was in place. Viewing & referencing to signing in a week.","createTime":"2025-11-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"831681c8-2584-51fb-8005-43816753841d","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Amazing experience with this team- really quick process with plenty of support in person and via email. Big thank you to Sarah and Elspeth, we are very grateful!","createTime":"2025-11-18T00:00:00.000Z","locationID":"BSS/BSA"}},{"id":"0daa01ad-d911-502d-a5dc-9d4c8b199449","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent service—helpful, and professional team","createTime":"2025-11-18T00:00:00.000Z","locationID":"SLA"}},{"id":"76ba4bf8-ac3d-515a-84ef-20e5b8e0c08e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thanks so much DJ Alexander for all you do always very quick in responding to issues and excellent resuit. and the lady who came today for inspection was super helpful and very nice. Thanks again much appreciation to you","createTime":"2025-11-18T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"65c08f47-3b70-551f-95d9-ad7b6f8dd901","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"A huge thank you to Ailsa and the Inverurie team for making our move into our new home so smooth and straight forward. We are so grateful for all their help and support!","createTime":"2025-11-17T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"dffd8c6e-33a9-541c-aeac-44f4ca3bc3ab","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"DJ Alexander have recently been requested to let out my property in Cruden Bay. A tenant has been immediately secured and the rental rate has been increased substantially as a result of the recent loft conversion. I appreciate very much the kind attention provided by the respective DJ Alexander staff","createTime":"2025-11-17T00:00:00.000Z","locationID":"SLK"}},{"id":"5b59e090-df3c-5bd3-9d57-4df61cbe4b0a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Sarah, Sara and Abby did an excellent job when listing and selling my property in Edinburgh. They kept me regularly informed, followed up on every important detail and made a complicated process seem much easier for me. I would highly recommend their work!","createTime":"2025-11-17T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c99c2dd7-a1ca-567c-8814-bea397d24574","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Brilliant staff - always go the extra mile and a pleasure to deal with. As a landlord I appreciate how patient they are in working through repairs, and I always feel they're advocating for the tenant rather than letting things stand or pushing for needless maintenance. They're also great at choosing tenants - turnaround is fast, and they provide just the right amount of info.","createTime":"2025-11-14T00:00:00.000Z","locationID":"DJC"}},{"id":"f58aeb97-5918-5859-a17c-a96cd4365828","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2025-11-14T00:00:00.000Z","locationID":"DJG"}},{"id":"c714afcb-db5a-57f6-b621-e9d9fe7e24d9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Extreamly professional team, very kind and efficient with quick responses. Special thanks to our property manager Callum Barcham. Would highly recommend Dj Alexander. Thanks again to everyone at the byers road branch.","createTime":"2025-11-14T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3f7ccb49-8fd6-5dff-8789-bafd01d7acc2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you to Amy (End of TenancyProperty manager) for dealing promply with maintenance issues in our property. Communication has been very quick which in turn solved the isuues for our tenant quickly and efficiently. Always a pleasure to talk to her on the phone, rather than emails which I prefer. Thanks Amy.","createTime":"2025-11-14T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ac5d5268-d1ac-5cad-b5ba-0586b24e5e3b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"A continuing review of my searching for renting with DJ alexander from my previous review. Finally we just got the property today and really looking forward to move in on our agreed date. Big thanks to Gill Robertson Cree who has been part of the second process. Thanks again!","createTime":"2025-11-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"dfb807a4-a8c3-5ee1-9e9d-bb61c5025b29","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great and easy experience being able to get a tenancy agreement over the line. Special thanks to Gill for all the prompt help that was provided","createTime":"2025-11-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"106ec5a6-c5f8-5505-b3bd-9f7e9572f1e2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent service. They are very clear with every request or notification and deal with every action quickly and efficiently. Would highly recommend them.","createTime":"2025-11-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"afd9e078-904d-54bb-9b64-b544b532635d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It was great service from Connor. Everything was so smooth and quick.","createTime":"2025-11-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5763def2-e333-5973-88d3-7677e0650bc1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"landlord but I am extremely happy with my recent experience with DJ Alexander. I have been dealing with Gemma Smith & she is so forthcoming with information & is always so quick to respond to queries/provide information. Finally feel like I’m getting something for my management fees.","createTime":"2025-11-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0d4ff614-9493-57dd-8fde-a645e0951c96","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We're looking for a property at the moment from DJ Alexander the staff i have been dealing with so far was really nice. Emma Wright who i dealt with the first step process she's really helpful and provided me with good service. Thanks again to the team!","createTime":"2025-11-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"27203484-71d1-50ba-ab2e-8a85dc8ee618","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"First class service from everyone at Alexanders in selling a property in Stirling.Kenneth Urquhart and Ruth Wood handled everything superbly and made the whole process extremely easy from the client side. Always on top of things from the start and the end result was excellent I have no hesitation in recommending the company to others.","createTime":"2025-11-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cebdb43b-06e6-5e43-a30b-fa4f5a7681ce","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I recently went for a flat viewing in Edinburgh with Elliot, and he was absolutely fantastic from start to finish. He was punctual, friendly, and really knowledgeable about the property and the local area. Elliot took the time to answer all my questions thoroughly and made the whole process feel relaxed and straightforward. It’s clear he genuinely cares about finding the right place for his clients. I came away feeling very well-informed and confident about the property. I’d definitely recommend Elliot to anyone looking for a professional and personable agent in Edinburgh!","createTime":"2025-11-11T00:00:00.000Z","locationID":"DJS"}},{"id":"dfb5dc76-5a54-5ad7-922d-0427f1e81ee2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Abegail and Wojciec were really helpful and efficient in the necessary work to be carried out in our property.","createTime":"2025-11-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cceb4581-9e6b-52cc-b6c6-fbde86961a7d","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Niamh was super welcoming and helful through our move-in process and helped make it super seamless.","createTime":"2025-11-11T00:00:00.000Z","locationID":"DJG"}},{"id":"4b2fd79f-7c08-599c-9d9b-687d14b2b099","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had an outstanding experience with Carol Clark at DJ Alexander throughout my tenancy application process. From the very beginning, Carol was professional, approachable, and incredibly efficient. She communicated every step clearly, answered all my questions promptly, and made what could have been a stressful process feel smooth and straightforward. Carol went above and beyond to ensure everything was in place for our move, and I truly appreciated her attention to detail and friendly manner. She was always quick to respond, kept us updated throughout, and showed genuine care in helping us settle into our new home. I highly recommend Carol Clark and the team at DJ Alexander for anyone looking to rent with confidence. Thank you again, Carol — your support made all the difference!","createTime":"2025-11-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2dc40793-57d5-5244-9bcd-8a65139de816","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Have been in this property for nearly 10 years and have found DJ Alexander a breath of fresh air compared to the previous agents. Connor Quinn from their Edinburgh office came today to do a flat inspection and was extremely professional and polite throughout, making it an overall pleasant experience.","createTime":"2025-11-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bb5896fb-2e2e-542a-9a55-7e4a09e632fd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Getting the best outcome great customer service and sana was extremely helpful just like to say a big thank you to her hope this continues throughout our tenancy.","createTime":"2025-11-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a3e0959d-8edb-5550-bca6-1b0de6263215","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I've had such a great experience of dealing with DJ Alexander over my new tenancy. From the warm, friendly and knowledge viewing with Caroline Connelly (at Glasgow Byres Road) to the lease agreement process with Laura McTaggart (at Edinburgh Lettings). Thanks so much for making this part of moving home easy and pleasurable! :)","createTime":"2025-11-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7a160386-c83e-5efa-a8cf-c2db9249d59c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have had a brilliant service from DJ Alexander during the purchase of a property off market. As first time buyers, we didn't know an awful lot about the purchasing process, but it was made much easier with help and advice from James Coyle, he was excellent!","createTime":"2025-11-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"deeaf5d3-d627-5630-9356-601fcbe21278","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have had a really great experience with DJ Alexander for over 12 years now. Staff are always professional, proactive and very friendly and helpful in managing our two properties in Edinburgh. Dora Alves is new to one of our properties and we are very impressed with the way she is handling our tenants and dealing with any key issues and problems. Sana Bilal recently carried out the latest inspection of our other property, and the report is very clear, easy to understand and provides the right level of details and photos. Overall, just a great service!","createTime":"2025-11-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"dc4546c6-7dbb-5305-8560-8e3d74c5ae02","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Prompt and professional service . Dora Alves was very professional and friendly during the visitation.","createTime":"2025-11-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c401ac33-b2ee-578f-b1af-d45ae67e5814","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Recently viewed a property guided by Joye rankine who was great. A very friendly atmosphere whilst viewing the property and very fast email reply from the word go.","createTime":"2025-11-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"092c76ed-d7a7-5e80-a62c-2e916d8d64ac","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Abigail was very helpful and responsive to queries during tenant changeover","createTime":"2025-11-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7ccf6d41-3821-5457-9591-17604e58671b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have just had a really good experience with JD Alexander. The Team are very friendly and helpful. I would like to thank Mhairi Bain - Property Relationship Manager for keeping me informed and updated on my maintenance issue. She was friendly and dealt with my issue quickly and effectively. Much appreciated.","createTime":"2025-11-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8e12bd40-54b5-5fa3-8a99-94bec6d4e0eb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"D.J Alexander has been very prompt and helpful! The information has always been clear and thorough from start to finish of getting our tenancy sorted. Eve Mack and Gill Robertson specifically have been very supportive and informative throughout the process, answering all our queries and allaying any concerns we have had.","createTime":"2025-11-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e6816c30-a867-58d3-aa57-9c500891ee82","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had an excellent experience working with Kieran Mooney during my tenancy application process. From the very beginning, he was professional, responsive, and incredibly helpful. He took the time to explain each step clearly and ensured everything moved forward smoothly and efficiently. Kieran’s communication was always prompt and friendly, and he made what can often be a stressful process feel very straightforward. Thanks to his support, I was able to secure a great property for my family in Edinburgh. I truly appreciate his effort and would highly recommend him to anyone looking to rent through DJ Alexander. Thank you again, Kieran, for your outstanding service!","createTime":"2025-11-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9ed1bd2d-2e47-5fca-97fc-b85be4b89798","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great service from Zachary Hiney as always :-)","createTime":"2025-11-04T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f35dbcce-622d-53f2-b7fc-6353c194eafa","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"I am landlord, and I received great property management service from the team at DJ Alexander - they have professional, attentive staff. I also received strong support even after my tenant's contract had expired, with special call out to Robyn Murdie who continued to help me with organising for tradespeople to attend the property.","createTime":"2025-11-04T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0d448d8a-ae69-52d4-aff2-b30fc938b512","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ailie was great and very helpful Let us know everything we needed to know","createTime":"2025-11-04T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"afc6927e-c605-5dfd-a03f-3f03457f7a4b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Phoebe was helpful with giving me advice on finding a place 2months out.","createTime":"2025-11-03T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0c1f0127-3539-52eb-9d6f-aececbfd93d2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill and colleagues at DJ Alexander in Aberdeen provided us with an impressive service for our international relocation, supporting us at a demanding time of multiple logistics and challenges. Good communication, warm people and efficient administration … what more could you want? Thanks to everyone involved.","createTime":"2025-11-03T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e1f334a9-3ffe-5487-83d2-cbd31d8b37d6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Callum and Conor have both been great at keeping me posted on progress and helping to secure a tenant for my property. Would highly recommend .","createTime":"2025-11-03T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d5a11744-a65e-5ad6-b139-89629f83b222","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent service from Anna Scott (Property Relationship Manager). I reported an emergency leak, and she was incredibly responsive, arranging for an engineer on the same day. The issue is fully resolved!","createTime":"2025-11-03T00:00:00.000Z","locationID":"DJC"}},{"id":"f7d86999-e537-54a5-9715-5f680d4df34d","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Stephen Lawson at DJA is absolutely brilliant. He supported me through the latter part of a my landlord responsibilities and the subsequent sale of my flat. He was so easy to deal with - incredibly knowledgable, always available and brought a human side to everything he did. If I needed an estate agent in Edinburgh again, I'd call Stephen first. Bravo!","createTime":"2025-11-02T00:00:00.000Z","locationID":"DJS"}},{"id":"3035c5c2-ef11-53ef-abb7-6fe213ca06f8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you to Zoe and Laura for helping us fine","createTime":"2025-11-01T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"830561db-1646-5cc2-a9c4-9a14676b943d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Went in for a viewing for a flat. Eve was great to help inform my opinion. Great service overall. Thanks again","createTime":"2025-10-31T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"70bf0e26-94bd-576f-8c0b-38b93b457eb5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Found an amazing property and after emailing about it, I got a reply straight away to view it. Thank you so much to Joye Rankine for making the full experience so lovely. I was so nervous and she kept me at ease. She showed me the flat and explained it all in amazing detail of all the highlights and features of each room. Would like to say the professional, friendly and prompt response was best to none. I’d recommend DJ Alexander to anyone with the fabulous staff.","createTime":"2025-10-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9d93c76a-7a4c-570d-8fe4-508de6534541","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"This is my first time renting with DJ Alexander and i can say it’s been an easy and reliable experience so far. Alexandra Holzbarova has been very kind and helpful with assisting me secure my dream flat and i’m more than super excited to be part of the family.","createTime":"2025-10-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"eb643da8-3242-5fb7-bc18-6b856db75d29","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Max was a gentleman","createTime":"2025-10-30T00:00:00.000Z","locationID":"DJS"}},{"id":"b163cc4b-5e5d-541f-8301-a3a5df2865cf","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We’ve been renting with the agency for a few years now, and it’s been a pleasant experience so far. The annual inspection with Max the other day was carried out very professionally.","createTime":"2025-10-30T00:00:00.000Z","locationID":"DJC"}},{"id":"251e49c6-95fa-5a4d-8fd6-9f1bf3398de7","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2025-10-29T00:00:00.000Z","locationID":"DJC"}},{"id":"c1c63347-b827-5984-8ced-bb8d130ca27f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I've just sold my flat through DJ Alexander and couldn’t recommend them more highly. Yasser and his team were brilliant throughout - always easy to get hold of and went above and beyond to help resolve a few issues along the way. Yasser’s friendly and personal approach made the whole process a pleasure and everything felt smooth and relatively stress-free. Huge thanks to him and the team for such a professional and supportive service!","createTime":"2025-10-28T00:00:00.000Z","locationID":"DJS"}},{"id":"dbba25a5-0008-5986-ac7c-2b426896c902","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Hope organised some maintenance for me during a void period. She organised everything seamlessly and kept me up to date.","createTime":"2025-10-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b9c88563-7e31-503b-b515-e9ce894b9f1b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We work closely with Amy Vass and Hope Smith who are extremely pleasant and great at communication. Always a pleasure to deal with and very efficient.","createTime":"2025-10-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6d299a6b-9a8b-5f02-b43a-2b963052e9eb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The team at DJ Alexander is doing good. The coordination in letting the house is very good. Especially Gill Annand supported well and did the process smoothly. Thank you Gill for support.","createTime":"2025-10-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7fe27f88-8bf2-57c2-b982-59b85268445b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"This review is from David Hall, using his wife’s Gmail a/c, as he doesn’t have a Gmail a/c of his own! DJ Alexander has just sold our daughter’s flat in Edinburgh. From start to finish the service received from Yasser, Leandra and the remainder of the team was exemplary. Yasser, in particular, made excellent suggestions on how the flat should be presented in preparation for marketing and throughout the sale process there were regular updates on progress. It was always possible to speak to someone at the company and there were prompt replies to queries. It was a real pleasure dealing with the staff who carried out their duties with confidence, professionalism, politeness and efficiency. There were a couple of occasions when the staff dealt with problems beyond the call of duty and I thank them for that. I wouldn’t hesitate to recommend DJA to anyone wishing to sell a property.","createTime":"2025-10-28T00:00:00.000Z","locationID":"DJS"}},{"id":"c9d4ee1b-d802-555d-8d85-15ffd52dc866","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"As a landlady, I've been very impressed with both Lauren Stocks and Abigail Richards' professionalism, attention to detail, sound advice and genuine care in attending to repair work required on my property in between rentals. You've both been amazing. Many thanks!","createTime":"2025-10-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b1713ee2-bad6-5976-a1aa-f27c4193ec7d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"From booking a rental viewing to getting selected, the entire process was smooth with no hassles. Everything was explained clearly by the team and I had the chance to ask questions along the way. Joye Rankine from the team was such a delight and she made me love the property even more. I would rate more stars if I could. Great team!","createTime":"2025-10-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"018c76b2-4f41-54b1-854c-9f7ff2bcaca8","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I’ve had a very positive experience with D J Alexander and in particular Elliot Sharkey in securing a property to make my home, much appreciated and thank you","createTime":"2025-10-27T00:00:00.000Z","locationID":"DJS"}},{"id":"31c2eabc-0fdd-563d-be25-85b98e0fc484","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Molly Edgar at DJ Alexander was very helpful throughout the whole moving process and always replied to our questions in a timely manner. She made the experience feel very seamless and easy.","createTime":"2025-10-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c7b2a299-a2d1-5858-be13-53b1c16f95ff","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill has been helping me put my flat up for rent, she has been fantastic to work with and is so patient and helpful! Being a first time property owner it can be a very daunting experience but DJ Alexander has made it super easy for me and laid everything out very clearly and I appreciate their promptness on everything! Thanks again Gill for all of your help :)","createTime":"2025-10-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"49ff81cc-3f56-570e-b27c-58545374908d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had a really lovely experience with this company as they helped my friend and I find the perfect place in Edinburgh. Special thanks to Joye Rankine for being such as star and helping us every step of the way!","createTime":"2025-10-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"889ac543-c1f3-5918-8395-1e25fcfe3e69","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very quickly moved through the process, kept updated with information and very helpful","createTime":"2025-10-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"799a65f3-ca5e-5fa5-8b33-20400c152fe4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Inspection was scheduled and organised well and Connor Quinn arrived as expected and provided some immediate initial feedback - thank you for a simple efficient process.","createTime":"2025-10-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c8b123dd-fe35-57fb-896c-f0fe50cd34d4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Both Lauren Stocks and Carol Clark have been very helpful in assisting our move to Edinburgh. They provide professional advice and always respond quickly to our enquiries. As this is our first time relocated to Scotland, we were quite nervous and needed help with the move, and we are so glad that Lauren and Carol kindly offer great help so that we can now enjoy our new home. They are awesome. Thank you very much !!!","createTime":"2025-10-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d4a2692e-74df-544e-a2ed-f4a873ee736c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had Connor come to do our yearly inspection. He was a total legend! He arrived in the time-slot given. We have two dogs, one of which is really anxious. He was really good with them. He was really friendly and explained everything and just got on with inspecting the house. He asked if we had any issues or concerns, which we didn’t. It was a really good experience and we enjoyed meeting Connor and hope to see him again next year.","createTime":"2025-10-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b909c414-a046-5f25-9a5e-4b621c7bc562","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Super efficient service all year round keep it up","createTime":"2025-10-23T23:00:00.000Z","locationID":"DJC"}},{"id":"062332c6-d6cb-5362-b15e-a797d24ef82e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I've been with DJ Alexander for years - super happy with them. They have always found a tenant rapidly and efficiently. Furthermore, acting as agents they have always advised me about repairs and maintenance issues in a timely manner. On one occasion I had a dispute and they managed it entirely - resolving the matter quickly and efficiently.","createTime":"2025-10-23T23:00:00.000Z","locationID":"DJC"}},{"id":"07a6348f-740a-5902-b0a2-8cacdd986f77","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had really great boarding experience with DJ Alexander. Caroline and Holly were fantastic in providing support throughout the process.","createTime":"2025-10-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ba9a7661-dd8f-5f68-8091-5413bf647971","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Staff and their services absolutely helpful. Whole helps me throughout our journey from finding good house to move in. Thanku team DJ Alexander Inverurie.","createTime":"2025-10-23T23:00:00.000Z","locationID":"SLK"}},{"id":"43949357-05a8-5e4e-9468-da5232bcbe23","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We recently had a property inspection with Connor Quinn. He was a nice stuff very polite and friendly. Checked everything and everything went well. He made a note regarding to our concerns as well. Great experience thank you so much.","createTime":"2025-10-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"40aa985b-33bc-57af-b371-a80e16cca887","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Everyone is really kind and helpful, answering questions and providing all info necessary to help students feel comfortable with the process and feel supported as they enter a new tenancy!","createTime":"2025-10-23T23:00:00.000Z","locationID":"DJC"}},{"id":"f29bbc13-e2f8-5d5c-9d6e-97fb5fac565e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Matthew was great and really helpful throughout the initial viewing and check in on the move in day. Really appreciated the help and definitely recommend!","createTime":"2025-10-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0ee7a4fa-a525-5dab-820e-3ab88b66201b","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Been using DJ Alexander for over a year and I haven’t had any issues. The team is very responsive and ensure to do house inspections and raising the issue to the landlord. Recently had a house inspection with Connor Quinn, he made note of the maintenance issues and promptly raised them to the landlord on the same day and followed up with me same day.","createTime":"2025-10-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"00c4ca9d-bfb3-5d4d-9841-c9921f60a831","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Joye Rankin was a pleasure to work with, thank you !","createTime":"2025-10-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c52ee3e8-7370-59c8-ad56-49ce43abc050","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Staff and Landlords are great . They are approachable . Thank you for your humbleness.","createTime":"2025-10-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c7791cb9-1a0d-5b16-b74b-972779f06f4a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My experience was seamless and easy . When going through the reference process Gill Robertson-Cree made one of the most stressful and anxious processes (moving house) as easy as can be , being really great with consistent communication and a clear dedication to your case which makes you feel at ease as someone is fighting for you just as hard as you would yourself giving you a fantastic peace of mind. She always made sure to never leave me and my partner in the dark and really understand and connected with us also . If your moving house I’d recommend Dj Alexander and then I’d recommend Gill specifically 🤣","createTime":"2025-10-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0a5b22ea-5fe9-5ffc-97b9-0f5172125ba3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Recently entrusted DJ Alexander to rent out a property of mine and the whole experience has been extremely easy. From start to finish everything has been clearly explained to me and concisely. Special thanks to Stuart Rae and David Brash for going above and beyond with helping me prepare the property correctly and getting the whole thing wrapped up smoothly.","createTime":"2025-10-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3ce0b87b-ac40-5651-af12-6be2bcc744df","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"With the fact that the Goodlord platform was pretty inflexible in terms of providing information or going back to change things, it was invaluable to have the help of Laura McTaggart to first take the deposit for my flat and then was able to start and complete the guarantor process within a few hours. That removed the stress completely from it, and she was very friendly and helpful the entire time.","createTime":"2025-10-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"66ace0be-96b4-51b8-9926-52fa3a2b2b40","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Alexandra has been excellent at communicating and guiding me through the process as a first time tenant! Thanks Alexandra (:","createTime":"2025-10-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c8314c5e-3726-592b-9ea5-2f25f85ab703","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We recently had a viewing with Murron & she made the experience great! She provided lots of information, and helped us throughout the process. Thanks so much!","createTime":"2025-10-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c6892704-876e-507e-8606-364fc3ca99c6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kathryn D is an absolutely wonderful property advisor! She showed me the flat, coordinated everything, and guided us throughout the process. She is very kind, professional, and attentive. It’s clear she is a valuable and dedicated employee. I had a great experience working with her and highly recommend her services!","createTime":"2025-10-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fe65ab7b-fe75-59e8-bcb4-83893858d450","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"What a brilliant agency! Everyone I spoke to was very helpful in regards to setting up and ensuring everything was done correctly for getting into our new flat. Very easy to use system for reference checks. Both agents I spoke to and showed me around the property for viewing and just before getting keys were very friendly and explained everything well, thanks to Matthew and Ailie at the Glasgow office for making this move a peice of cake.","createTime":"2025-10-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a92ebf24-f227-5148-8a99-3d1b6e38a32d","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"There were a number of ongoing issues at our property but Anna Scott, the Property Relations Manager, handled them all in an efficient and professional manner resulting in a speedy process. Anna continues to deliver an exceptional customer service and experience.","createTime":"2025-10-17T23:00:00.000Z","locationID":"DJC"}},{"id":"61662807-3ce4-5941-929b-8d68d771e384","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had a great letting experience with Carol Clark from D.J. Alexander, He gave me smooth letting process and exceptional support, strangely recommended","createTime":"2025-10-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f51351ca-3cdf-56ef-85a6-dfa0a5883934","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you to Libby (property relationship manager) for helping me resolve a maintenance query.","createTime":"2025-10-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9b921648-fd8b-512c-8c81-4178182eb5dd","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I recently worked with Carol Clark as part of my tenancy application, and she was outstanding from start to finish. Carol was efficient, approachable, and highly professional, always quick to respond and willing to go the extra mile to help. Her clear communication and friendly manner made what could have been a stressful process very straightforward. It was a pleasure dealing with her, and I wouldn’t hesitate to recommend Carol or DJ Alexander to others.","createTime":"2025-10-16T23:00:00.000Z","locationID":"DJC"}},{"id":"6c604000-65ac-5e65-8636-91c46ea6ca2b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Wonderful! What can I say! Phoebe Conod has been absolutely outstanding from start to finish. What an asset she is to your company. From the outset, Phoebe went above and beyond. She first explained the entire process of renting a property in Edinburgh; clearly, succinctly, and with empathy. Then, onto assisting us in securing viewings in the short 3 day window we had in Edinburgh, contacting colleagues to make things happen, finding the elusive, perfect flat, and always checking in on us to review our progress and offering to help further. She enabled our relocation to Edinburgh to happen. Without Phoebe's communication, expertise, willingness to help and utter professionalism my son would not have started his new job today. Relocating to a new city isn't easy. Phoebe made it happen and for that we are immensely grateful. ❤️","createTime":"2025-10-14T23:00:00.000Z","locationID":"DJC"}},{"id":"52562974-83ce-5252-9d37-51249ad1631c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"As a landlord, I yesterday discussed a slightly complex issue re. my Edinburgh flat with Anna Scott, Property Relationship Manager for DJ Alexander.. She was thorough, appraised the situation, offered sensible option advice and within minutes had arranged for the appropriate expert to assess the problem in the next few days... I was very impressed.. Well done Anna...","createTime":"2025-10-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e83e2d3e-6e17-5ce4-aed6-d5fa2d020870","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Staff being so helpful","createTime":"2025-10-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9ad2c779-32f4-5123-a715-b1a459a2f281","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gerrit Alberts is a real asset for DJA - fast, polite and efficient! Many thanks","createTime":"2025-10-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"76d71c80-6220-5a06-a70b-b52bde26682e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The active process of preparing, marketing, viewings and receiving offers for the sale my apartment in Edinburgh began in late July 2025. Sarah was my principal contact from the beginning supported by Keiran during the viewings phase. Throughout the whole process I was kept updated and consulted. Keiran kept me informed daily regarding new viewings. Within fourteen days of the first viewing Sarah referred a received offer which I accepted. I really could not have wished for a smoother and better expedited sales experience. All credit to Sarah, Keiran and the rest of the team at DJ Alexander Sales.","createTime":"2025-10-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0ae52b71-78ba-54d3-a726-b5464a8ec6e6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Dora arranged the works very quickly and ensured it was complete with me; easy to talk to, very nice lady and super helpful - overall great service from Dora :))","createTime":"2025-10-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6c97ea80-1f1d-5a3e-88ba-89d0bf7cea4d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Fantastic company to be working with all staff are great to work with especially Stephanie McMillan who is always quick with response from queries and information regarding property would highly recommend Stephanie and her team to rent your property","createTime":"2025-10-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b6f41150-0b0d-567d-aaac-dd917af5caf1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"D J Alexander manage an apartment for us in Edinburgh and have recently seen us through a change of tenancy. The communication is faultless and, on this occasion. I had a few, fairly minor, issues but each and every one of these has been resolved. Natalie in particular has been amazing - she has paid attention to detail of all the points I raised and included each point in her replies which meant nothing was overlooked and everything has been dealt with. There have been a few incidents over the years where communication has been less than ideal but more recently I have been very satisfied. Thank you so much Natalie!","createTime":"2025-10-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6eb5ef5d-d4df-522f-8bba-7c1690381ce9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have had my application and check-in with the help of Matthew Henderson and Gill Robertson-Cree. They are very helpful, friendly, and professional. Very happy to rent from DJ Alexander again :)","createTime":"2025-10-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8842442e-3e62-546f-b72e-d768f7f3f686","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Joye was so lovely and she was professional and very friendly","createTime":"2025-10-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c78dd0d2-341f-58c7-bdf6-1a878232dabc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had a good experience finding a new home with DJ Alexander, especially through the help of Ryan Cochrane and Carol Clark. They were fast and professional in their replies and efforts to all of our queries. We snatched up a really cool place pretty quickly. Thanks again!","createTime":"2025-10-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ba9cf5ea-7154-53a4-a464-560213102f24","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Staff going overboard to help in a difficult situation.","createTime":"2025-10-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c6a72981-802b-5554-baec-9e924a7624a2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It was professionally attended to and prompt solution was provided.","createTime":"2025-10-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"edd81476-ec99-504d-963e-30243a31ca94","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Was good service from start to finish. Although it was clear the flat had not been inspected and there were items missing, these were soon replaced following apologies. It's clear the staff care what they are doing and are very professional. Charlotte, Alisha and Craig have been a pleasure to deal with. Richard.","createTime":"2025-10-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6d4a350f-837a-588d-b16f-07e978886593","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Dj Alexander team are really really helpful as an agency, shout out to Catrina and Victoria. I was so glad my challenge was resolved as swiftly as possible. I am very happy to be renting with them! I believe I must have interacted with their team from different places but they all work together so well.. Love to see it!","createTime":"2025-10-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"16ed856a-a147-56fc-8b87-4ec3b34b3061","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"5 star service from a fantastic team! Everything went to plan from start to finish - great communication and updates throughout the process. Seamless! Special mention to Stephen, Sara and Abby, thank you.","createTime":"2025-10-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d63a7e3c-e5b9-56ba-b145-6ff0508759bc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Terrific agency, clean flat on move in, great modern support, no hassle at all","createTime":"2025-10-04T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"52a051c7-d5f2-5c2e-95f1-9905606b51ce","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"This is the second time I’ve use DJA to let properties and the service has been first class both times. I’d have no hesitation in recommending them.","createTime":"2025-10-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"68f1e60e-1636-5f54-af79-9a8d2dc98c81","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent and very professional estate agency service provided by Yasser of DJ Alexander. Communication was very well handled between agency, conveyancing solicitors and me. Yasser also had to provide advice and guidance to a purchaser who was not familiar with the Scottish system which he handled with patience and professionalism. Very happy with the service.","createTime":"2025-10-01T23:00:00.000Z","locationID":"DJS"}},{"id":"b1e6d186-7061-54d9-9769-1fdc703e4617","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"This is really to mention the maintenance department. We rent in Glasgow and had the apartment already when JDA took over. It has been seamless. Maintenance issues are posted through the app and responded to promptly. Ross in Edinburgh ( where the main office is located ) is always polite, professional and proactive in assisting. They also work with a professional group of trades people for plumbing refrigeration or appliance assistance. So good job and thank you.","createTime":"2025-10-01T23:00:00.000Z","locationID":"DJC"}},{"id":"fcf76949-9340-5648-bd99-5c374ee5cd1c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great experience overall, all the team members of DJ Alexander where very quick with their responses, especially Diane Harte who showed me the flat was very quick with her responses and follow up (connecting me with the proper member for my enquiries) and Laura Mctaggart also, being very quick with the responses, follow up and answering all of my questions and helping me with each step of the application.","createTime":"2025-09-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"aee7e369-64fc-552a-ac46-a8af21cf848f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I finally have a rented flat of my own. As a student, it isn't easy to get one. I’m especially grateful to Caroline Connelly, who supported me at every stage of the application process.","createTime":"2025-09-30T23:00:00.000Z","locationID":"DJG"}},{"id":"8014963a-8637-5b41-94dc-72d9aaa59534","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I rented an apartment with DJ Alexander for two years and had an excellent experience. The staff were always professional, responsive, and genuinely caring. Any issues or repairs during my tenancy were resolved very quickly, usually within just a few days. Special thanks to Jenny (I hope I got her name right), who handled a misunderstanding at the time of my move-out with great professionalism and empathy, even when I was quite emotional about the situation. Also thanks to Robbie, who promptly fixed a heating issue. I received my full deposit back without any problems, which I really appreciate. Overall, I’m very grateful to the whole DJ Alexander team and wish the company continued success!","createTime":"2025-09-30T23:00:00.000Z","locationID":"DJG"}},{"id":"69bb147b-440c-58c7-86b8-f0a6f21754d7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I finally have a rented flat of my own. As a student, it isn't easy to get one. Thanks, Caroline Connelly, for giving me the chance and helping me in every stage of application processing.","createTime":"2025-09-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5bc4f596-5ee7-506e-bee7-80ab1b2cb2b9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had great service and help throughout the process by Alexandra.","createTime":"2025-09-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"54309050-d38c-50fd-8c45-6e6c6c2093cd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Could not recommend Stephanie McMillan of dj Alexander enough for finding new tenants for my property total professional in her work and kept update on what’s happening with process ie viewing etc and got house let even though was only on market for 2 days am more than happy , thank you once again dj Alexander","createTime":"2025-09-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c0c0a46e-392e-535f-9890-bb675b30da40","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Can’t thank Stephanie McMillan of dj Alexander for the wonderful service and professionalism of getting me new tenants for my property and the way they kept me informed of what was going on etc regarding the property and the way she way the clients I would have no problem recommending Stephanie and dj Alexander to anybody looking to let properties in glasgow","createTime":"2025-09-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7a8825ce-fc43-514b-8952-054da62e09c3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"As Landlords , we would like to thank Alison McInnes from the end of tenancy team who made the end of tenancy process seamless and stress free. We were very impressed with the professional service she provided, always keeping us updated throughout and dealing with all maintenance issues very promptly. This has contributed massively , alongside other teams involved, to an impressive two week turnaround of new tenants in our property which as landlords we are delighted with. Thank you.","createTime":"2025-09-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ec65c98a-fe34-5c04-ac3f-e53e43ef2eb7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The DJ Alexander team has always been on hand with quick responses and support whenever it was needed. I know that letting agencies can get a bad reputation but I honestly never had any issues and felt well taken care of as a tenant.","createTime":"2025-09-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b457d387-370c-5251-8068-99053c5fd020","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The annual inspection visit done by my property agent, Alexandra, was very pleasant, stress free and effective. The maintenance issues were addressed, recorded and Alexandra acted promptly as promised. The enquiries were resolved to our satisfaction, we feel we are looked after well, with dignity and respect. Thank you, your service is much appreciated. Keep up the good job.","createTime":"2025-09-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bb9a963c-147f-5652-9ed5-0ff87bc3a8c3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Yasser at DJA has been involved with sales of my properties in Edinburgh for quite a few years. He is always helpful and polite while making every effort to ease the process of property selling. Recently he has been joined by James Coyle who deserves an equally high rating. They are both excellent hardworking professionals.","createTime":"2025-09-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2a7bd301-f258-59ff-882c-52282c58ece6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent!!! Jennifer Cabrera Tejera have provided an excellent service and commitment.","createTime":"2025-09-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e7aa6f61-b05f-56ab-9818-1f9ebfc032fd","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2025-09-26T23:00:00.000Z","locationID":"DJC"}},{"id":"c1fad733-87f9-5c4e-b465-c7bbda95b0e7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander gave us top-notch service from the first time we met with them six months ago thru today. Connor gave us terrific information about the flat we wanted and gave us very informative tips on preparing our rental application. If we go through this process again, we’ll use DJ Alexander.","createTime":"2025-09-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"dea3d60c-7578-5243-b7cf-478e038c1f3e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"They are really friendly staff and very helpful as well good people to be showing houses to people","createTime":"2025-09-26T23:00:00.000Z","locationID":"SLA"}},{"id":"6ec90b83-c394-5833-a7ef-98cf92d5fbd3","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Selling my property through DJA with the help of Sarah and her team has been a very smooth and efficient experience. I was kept well informed regarding viewings and Sarah gave me good advice on any matters I raised with her. The viewing and marketing process lasted only two weeks, by which point DJA had received and I had accepted a satisfactory offer. I thank Sarah and the sales team and wish them well for the future.","createTime":"2025-09-26T23:00:00.000Z","locationID":"DJS"}},{"id":"2cf000f8-c735-57bf-9c6d-5f43cea1df15","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We moved into a new flat and our letting agent Matthew from the Glasgow branch could not have been more helpful. He was extremely knowledgeable and reassuring during the letting process and answered all our questions promptly. He was very personable and made our move in seamless and very enjoyable. Would highly recommend the services of DJ Alexander to anyone.","createTime":"2025-09-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"403a7a27-610f-5fa1-8582-aa417b03975f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"my friend and I were finding our times looking for flats very hard in our third year, especially the two of us. However, DJ Alexander and especially for students were great help. They were very professional and gave you a helping hand to find the best property to you. We were given a tour around a lovely 2 bedroom property at Manor place, we were greeted by Scott Mckee who was very welcoming and friendly. He made the whole experience of the flat viewing a wonderful time and never rushed you and he answered any questions that you had for him. Luckily we got this property! Along side him and other members of the team we have met, I can confidently say DJ Alexander is one of the best ones on the market!","createTime":"2025-09-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b0e15328-6d09-59c5-9c62-ffc664c41022","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"We have been expertly guided by Abigail Richards during the end of tenancy period on our managed property and the subsequent works that needed to be carried out and overseen prior to new tenants moving in. Abigail had kept us informed about the renovation works throughout the process, always available to discuss options on replacement furniture, decoration etc. The work was completed in a timely manner, enabling the new tenants to move in. Thank you, Abigail.","createTime":"2025-09-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"977c4a76-d3b9-58ce-bdd1-8558a0635f8f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My hubby and I are so impressed with the wonderful service Cameron Lindsay provided during our search for a new flat. He was exceptionally kind and helpful - truly amazing.","createTime":"2025-09-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7aec70d4-e964-5553-906a-ade9c08daff7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Would like to say a massive thank you to the team at DJ Alexander for being so easy to work with and a special thanks to both Scott McKee and Hannah Lynd for their help and professionalism. I would highly recommend this estate agency.","createTime":"2025-09-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"baf89035-dcb1-5c3a-9bb6-5627aedbbe2a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Heating issues resolved, as always promptly, my enquiry was handled with respect and in a timely manner. My agent, Ross Lowder was in touch with updates and ensured me with quality of the contractor. He also followed up the work carried out at my property. DJ Alexander is by all means the best agency you can have as property management company. Thank you guys.","createTime":"2025-09-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"831f2163-c0cb-500f-8ee6-13c1fa42ff2a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Alexandra had been nothing but excellent, clear, kind and extremely prompt","createTime":"2025-09-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bf9595b6-fea7-5159-87bf-d3e108dce8b5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Friendly and helpful and good staff","createTime":"2025-09-24T23:00:00.000Z","locationID":"SLA"}},{"id":"7bb35e57-3e91-54fd-94d7-9bcee2bda9da","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2025-09-24T23:00:00.000Z","locationID":"DJS"}},{"id":"0c6693a3-18cf-552e-8e25-97ac87cfda28","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2025-09-24T23:00:00.000Z","locationID":"SLA"}},{"id":"4bf8af00-cbe9-5c32-9d63-b671fb0e9c48","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"DJ Real Estate is the best in town. Honestly, I didn't expect to find a property this fast and easy. Their customer service is comfortable and classy, and I recommend them to everyone. 👍","createTime":"2025-09-24T23:00:00.000Z","locationID":"DJC"}},{"id":"8e9f25e7-f068-5259-ac37-9e5cddd3330d","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great!👍","createTime":"2025-09-24T23:00:00.000Z","locationID":"SLA"}},{"id":"12b12b5b-0626-5daf-85bb-964622c5aa25","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"The whole process from buying the flat around seven years ago, letting it with them refurbishing it a couple of years ago and now selling it for me. Stephen and his team were exemplary and I would use them again if ever I needed to","createTime":"2025-09-24T23:00:00.000Z","locationID":"DJS"}},{"id":"f8ddd437-1151-578b-9359-417906057ecf","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"This was a good, professional and no-fuss experience for me - thank you.","createTime":"2025-09-24T23:00:00.000Z","locationID":"DJS"}},{"id":"3743b6f0-f16c-59ba-8408-65643d67f9a5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Really great service from Stephen, Abby and Sara all the way through the sales process. We were kept updated all the way along and all the little details were attended to that often get forgotten. Would definitely recommend.","createTime":"2025-09-24T23:00:00.000Z","locationID":"DJS"}},{"id":"96c4a396-37e0-596e-9125-e54ecdf114b3","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I recently had the pleasure of working with DJ Alexander in Aberdeen while searching for a rental property, and I cannot recommend them highly enough. Their support throughout the process was outstanding, making what can often be a stressful experience feel smooth and well-organized. A special thank you goes to Molly, who was incredibly professional, approachable, and efficient from start to finish. She took the time to understand what I was looking for, kept me updated at every stage, and answered all my questions promptly and clearly. Her friendly manner combined with her professionalism made the entire experience both reassuring and enjoyable.","createTime":"2025-09-24T23:00:00.000Z","locationID":"SLA"}},{"id":"c31eea70-2256-5b26-ad2b-4abfc4ee9b51","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Laurie is always on hand to help and goes above and beyond.","createTime":"2025-09-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1b5bfec4-2ede-53c6-8e82-a14b681c89da","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Recently moved into our new home, we were assisted by Scott McKee. Scott was super helpful during the whole moving process and even after. He's friendly and easy to talk to, which made everything way more straightforward and made a great memorable experience, would definitely recommend!","createTime":"2025-09-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"77c9724e-d34c-598c-b0e4-6d824133f241","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a fantastic experience with DJ Alexander in Glasgow. Ailie and Diane were both incredibly helpful, professional, and supportive throughout the whole process. They kept me updated every step of the way, answered all my questions quickly, and made everything smooth and stress-free. Their friendly approach and attention to detail really stood out. I’m very grateful for their excellent service and would highly recommend DJ Alexander, especially Ailie and Diane, to anyone looking for a reliable real estate team in Glasgow.","createTime":"2025-09-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"16dd3733-4552-5109-ba3d-70c071d5c949","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thanks to the entire DJ Alexander Team for their professionalism throughout the tenancy period of 5+ years in the property. Hope to get associated with DJ Alexander down the line. Thanks again.","createTime":"2025-09-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1d219d9c-b1e8-5bba-88d8-1e42cd851acb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Dealing with Julie is always a pleasure as she is very efficient, always has the keys ready, nothing is ever problematic with her, she’s always friendly and the ideal person for any company to have front of house.","createTime":"2025-09-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"22a78e68-e07a-5427-bda6-707cf55e8337","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We are really impressed by the service we received from the team at DJ Alexander. Jill and Charlotte made the process so easy and straightforward. They were friendly and professional, explained everything clearly and made it so easy for us. Also, John in the compliance department was so professional and efficient in making sure our house was ready to let. He was also so friendly and helpful during the various work that had to be done. We really appreciate the whole team.","createTime":"2025-09-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"655898cf-72eb-5629-86a6-9ed782bd3c4d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great letting agent. Reliable and trustworthy","createTime":"2025-09-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8cc3bff2-1bf6-5de2-ab9b-b5e198ff7a62","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Zach as usual was very efficient, friendly and easy to deal with, genuine pleasant person who is always helpful","createTime":"2025-09-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c013650f-56d8-5ae4-b8ba-9f3aaa380ed9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I’ve had a really positive experience with DJ Alexander so far. They’ve regularly kept in touch during the whole rent process from viewing to collecting the keys for the property which has been greatly appreciated and they’re always super quick and efficient when it comes to responding to emails and calls. Matthew has been great, really friendly and knowledgeable and took his time taking us around everything to make sure we were aware and informed","createTime":"2025-09-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"422ad742-dbce-54da-95be-57bd11f7ca5e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Highly recommend... One of the best estate agents, in terms of issue resolution.","createTime":"2025-09-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"876230fc-f9cb-5856-903c-8bca79243d2a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I’ve been renting with DJ Alexander for almost 4 years and can’t fault the service. Whenever I’ve had a repair to report or any issue with the property, it’s always been dealt with quickly and efficiently. A special mention to Connor (Edinburgh), who has been very professional and helpful during the property inspection.","createTime":"2025-09-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2afe47bd-fe9c-539c-8c78-e7ff65d8ac0d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had a very good experience with Connor Quinn, who is an excellent property manager. Connor was helpful and personable in showing us the property and explained the process in helpful detail. Definitely recommended.","createTime":"2025-09-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"abbbc3e4-28d9-5db8-8746-9c896e847874","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Fast service and response to emails. Very helpful answering our queries. Very nice all round. Thank you very much Joye.","createTime":"2025-09-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"24fec3cb-088e-5ec2-956e-d8d46a8a562e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have been really impressed with the recent input I have had as a landlord - it can be very confusing but Abigail and Wojciech have been really helpful, responded promptly to any questions and generally made things so much easier","createTime":"2025-09-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a785d56c-d579-55d4-85b9-8fe18f129d7a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I'm very satisfied with my viewing experience here. Particularly, the agent Keiran is so professional, helpful and patient at my 3 viewings in August and September by caring for my needs and communicating effectively as English is not my native language. I'm impressed by his customer focus and would recommend to friends.","createTime":"2025-09-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"59aba3d4-e81d-543b-ba50-bea26d7b5746","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"This is the second time I have used Alexander Estate agents to sell a flat and Yasser Albassam and his team have again been excellent. Ensuring I was aware of what needed to be done without overcomplicating the process. It was seamless from start to finish. Thanks again","createTime":"2025-09-14T23:00:00.000Z","locationID":"DJS"}},{"id":"e7876752-2312-599b-a1f4-ea1a6e5e46a1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Big thank you to Joye and Kieran who helped us through viewing and application process they were super helpful.","createTime":"2025-09-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8776d235-ef09-5f7e-a163-c013f241b5c3","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have had a really positive experience with DJ Alexander letting agent.The apartment is beautiful and well furnished, and the staff are always courteous and professional.Any repairs or maintenance are handled promptly.I have felt supported since the beginning of my tenancy. I would highly recommend them to anyone looking for a reliable and letting company.","createTime":"2025-09-14T23:00:00.000Z","locationID":"DJC"}},{"id":"24b09341-503c-5052-83a1-4bbe015836cc","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"After some difficulties with moving in and landlord's lack of communication, Chloe came to inspect the flat. She was very attentive, took things seriously, and took ownership of issues that are now being fixed.","createTime":"2025-09-14T23:00:00.000Z","locationID":"DJG"}},{"id":"a14e7358-1020-5d58-927b-d071cc0e868a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am truly grateful to Kieran Money, Property Manager at Dj Alexander. At a very difficult time, when I was about to lose my studies because I couldn’t find a place to stay, he stepped in and quickly helped me secure a flat. He was extremely helpful, welcoming, and always willing to assist me with anything I needed. I would also like to thank Imran and Phoebe, who were both very supportive and equally helpful throughout the process. Their kindness and professionalism made a huge difference during such a stressful period. A fantastic team and a truly valuable support . I highly recommend them!","createTime":"2025-09-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7515a529-3da7-5bf8-99f8-54b064c8acfb","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very helpful and pleasant","createTime":"2025-09-14T23:00:00.000Z","locationID":"SLA"}},{"id":"162065ae-45fb-5ecd-88ab-f208685bec99","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My partner and I have just been through the process of moving with DJ Alexander. Connor has been brilliant and there has been really consistent communication throughout. Overall very impressed with our experience, and would recommend!","createTime":"2025-09-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1c793c60-66d8-5226-ae1b-827a994b74f9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Cameron quickly responded to our inquiries and application. He made sure we understood the process of application and provided us with a clear explanation of the steps involved.","createTime":"2025-09-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"af7484c3-89fe-5379-b8aa-37345c5b7e4d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Cameron took me through the apartment and we talked about how everything worked, if there was anything broken and generally checked the whole place out. He is very knowledgeable and made the visit a pleasure.","createTime":"2025-09-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3e378187-9892-5f39-b206-932896ad3a93","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The staff were very helpful and proactive during the change of tenancy. Abigail Richards provided prompt quotes for work to be carried out, and provided good advice.","createTime":"2025-09-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bfaa3131-9803-5ab2-a182-89ae96348d2e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you Hope Smith and Duncan Metcalf for your outstanding support. Your efficient handling of the tenancy termination, coupled with your insightful legal and insurance guidance, made the process seamless. Your dedication, professionalism, and swift action were truly exceptional and greatly appreciated.","createTime":"2025-09-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"379fe7c6-4b02-5520-ac23-8915b2880e8c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Sorry to hear about others poor experiences with Dj Alexander. However they have been very helpful with myself, I've been renting a flat for about two months. During that time there has been quite a few issues and they have been dealt with quickly and effectively. I especially want to thank my property manager Dora Alves as she has been exceptionally helpful!","createTime":"2025-09-07T23:00:00.000Z","locationID":"DJC"}},{"id":"2ee73d6e-fbf4-5e0e-803b-83d3d218fe03","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a great experience with DJ Alexander, especially thanks to Gerrit Alberts who supported me throughout my moving process. He was always patient, clear, and quick to respond to my questions, which made everything much smoother and less stressful. Really appreciate his professionalism and friendly approach — it made a big difference.","createTime":"2025-09-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6ae287c1-37e8-5d42-b903-aec8d97f9b3e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently had tenants vacate one of my HMOs after a long-term tenancy, and Garry and his team were quick to identify the issues, source quotes, and complete the turnaround efficiently. As an investor with similar properties across the globe, it’s a real pleasure to work with a team that understands the principle that “every day without a tenant is a day lost.” Their speed, professionalism, and ability to manage quotes and contract work seamlessly meant my property was re-tenanted as quickly as possible.","createTime":"2025-09-04T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f4a6c351-8978-5fe7-9200-eb96020f071a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Abigail Richards End of Tenancy at DJ Alexander was excellent when I had to replace a bedroom ceiling, getting quotes, all organising, arranging for painting afterwards, excellent service.","createTime":"2025-09-04T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cc05992d-3f58-55ca-a9a8-15b8a9e66346","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Sarah and Sara have been outstanding during the sale process. Exceptionally diligent, thorough and responsive which has inspired confidence at every stage of the process. I would have no hesitation in recommending DJA, and Sarah and Sara specifically.","createTime":"2025-09-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bf2ce5d3-5563-5357-9ab1-73e48c034266","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I’m still in the application process but just wanted to say how great it’s been dealing with DJ Alexander so far. Zosia has been so lovely, super friendly, quick to reply, and really helpful with all my questions. As a student, the whole renting thing can feel a bit overwhelming, but it’s honestly been such a smooth and stress-free experience so far. I really appreciate how supportive and professional everything has felt. Fingers crossed 🤞!","createTime":"2025-09-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"66ddc4b8-f9e6-52fb-9bb9-e1607c20a334","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very happy with this company. The Glasgow office looks after my sons rental and do a superb job. Would not want to use anyone else. Very reliable and efficient. Takes the worry out of management","createTime":"2025-09-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a848032e-344d-5f9f-9298-e01378972aa7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very efficient service. Made moving into the new place extremely smooth and hassle free. I worked with Charlotte from the Aberdeen office who was fab! Extremely efficient, effective and friendly. Thank you Charlotte :)","createTime":"2025-09-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9063dcdb-b815-5533-b1c6-49f99b52f9e2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you to Diane Harte, Matthew Henderson, and Gill Robertson-Cree for ensuring that our move went smoothly and without hitch. Where there were issues the team were compassionate and happy to help. Would definitely consider using DJA in the future.","createTime":"2025-09-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c442bc07-08b0-5c49-b247-17d568609760","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Helpful and efficient support throughout the whole process from the initial viewing of the property with Zoe Brown to the end of the tenancy managed by Garry Fox. When we needed support or questions answered there was always someone available. DJ Alexander would be at the top of our list if we ever again needed an Edinburgh rental.","createTime":"2025-08-31T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d8225633-b7f4-54fe-a191-71d01deacc2a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great service from Eve Mack in helping set up a move to Edinburgh swiftly!! She was incredibly knowledgeable regarding the vibe of the area we were looking at, and was willing to send emails outside of office hours which was massively appreciated!! Goes above and beyond for people for sure from our experience:)","createTime":"2025-08-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bed72176-72a8-5b4b-87a5-9215f31ee7fa","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander have been very helpful throughout the check out process for our flat. I contacted Adam Sweeney and he talked me through all the required steps and helped quell any worries that I had about the process.","createTime":"2025-08-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f80f9a51-9be3-5e2e-bc16-5bc022cef641","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I needed an urgent letter from the letting agents for official purpose and Andrew Barker of the Aberdeen office sent it promptly. The letter was very professional and the service I got from him was exceptional.","createTime":"2025-08-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"70140ad6-58af-5cbd-b9c0-52e9cad7c032","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great experience with DJ Alexander, all of the issues raised have been handled promptly by their team during the tenancy period, much appreciated. The end of tenancy process has been remarkably smooth as well, thanks to Garry Fox from the Edinburgh team. Cheers!","createTime":"2025-08-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d9242b62-b32c-5d58-90b7-544b9323dbee","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Having had a faulty boiler in on flat Dora Alves was most helpful sorting a nightmare of a problem, also keeping informed of progress. Hopefully when there is any further problems I have the same person handling it.","createTime":"2025-08-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3966ee95-ebaa-5710-a658-e36d4595e849","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Holly helped me move into my new flat in Edinburgh, was super helpful and so professional couldn’t fault her help whatsoever. Highly recommend!","createTime":"2025-08-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"503d01df-03da-58c3-a166-6737211a8162","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had a smooth viewing and move in all thanks to Holly May and Matthew Henderson. Both kind, efficient and professional - we couldn’t have asked for better agents on the job. Thank you to both of them!","createTime":"2025-08-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b30bb0c1-845d-5d80-9b78-1ee506a410a7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My experience has been great with a seamless move in experience.","createTime":"2025-08-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"431450c1-7424-5f5c-b667-681cba9e8d07","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Connor Quinn was absolutely excellent. He was attentive and efficient throughout my rental process. DJ Alexander has a fantastic team. Thank you!","createTime":"2025-08-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"120c08cd-4075-5e5d-8021-66cdc8787b56","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We recently went through the tenancy application process with DJ Alexander, and Gill Robertson-Cree was our senior tenancy progressor. There were a few hurdles along the way during the Goodlord referencing process, but Gill was proactive and supportive throughout. When things needed to move quickly, she stepped in, chased things up, and ensured everything was finalised in time for our move-in. Her responsiveness and persistence made a stressful process much smoother. We’re grateful for her help and would happily recommend her to anyone going through the same.","createTime":"2025-08-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"663d5375-abc0-5a62-9bb0-693155e01c05","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The agency was so great in handling me as I was looking for a house. Their agent Holly Southwick was a top tier professional who followed up on my questions, kept the appointment times and ensured I was comfortable throughout the letting process.","createTime":"2025-08-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8fe4888f-62cd-53d0-9b1b-2e3a60f3448f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Recently experienced two maintenance issues at my property — a kitchen sink leakage and a boiler problem affecting the heating. Both matters were resolved promptly and efficiently. Throughout the process, Dora Alves (Property Relationship Manager) provided excellent support. She responded immediately, arranged the necessary maintenance, and kept me updated at every stage. Her professionalism and clear communication made the experience straightforward and stress-free. I am very satisfied with the service provided and appreciate the swift resolution of both issues. I would highly recommend DJ Alexander for their efficiency and customer care.","createTime":"2025-08-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"757ee682-796c-5293-a0ac-6ba7c1344848","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ryan Cochrane has been an outstanding agent throughout the tenancy process. From the very beginning, he provided clear guidance, explained every detail thoroughly, and made sure the entire process was straightforward and stress-free. His professionalism, efficiency, and approachable nature made securing the tenancy far easier than expected. Ryan went above and beyond to ensure everything was in place on time and always responded promptly to any queries. His attention to detail and genuine willingness to help created a smooth experience and gave complete confidence at every stage. It’s rare to come across someone so dedicated and supportive in this field. Ryan not only handled the tenancy with care and precision but also made the whole journey feel seamless. For anyone looking for an agent who is reliable, professional, and truly client-focused, Ryan Cochrane is highly recommended.","createTime":"2025-08-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5ce97e50-12d8-5125-af13-427503695b82","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Warmest reception and welcome from Caroline. Thanks for your support and encouragement","createTime":"2025-08-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c1055022-7527-5a31-acac-8fae0ba3bf63","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Holly is a nice and patient agent who explained everything to me. I’m very excited to move into my new flat","createTime":"2025-08-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7c85b8cd-7259-5081-9483-bbf86b800d95","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great experience with DJ Alexander. Connor Quinn was excellent at explaining the process, provided clear advice and took the time to answer all our questions. We recommend them highly.","createTime":"2025-08-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a3437bbf-199d-5f91-852a-862fe4e95be7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Sarah McI did a great job introducing me to the services and preparing everything to get the property on the market. She listed and provided prompt and helpful feedback. James took care of showing the property and kept us updated. We got useful advice helping us to make decisions. They took care of everything for us. Very responsive, friendly and effective.","createTime":"2025-08-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"434bafe2-7bc4-5507-9772-a38f1392e852","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Since DJ Alexander took over as lettimng agents for a property we have been in the capable and assured hands of Laurie Smith as our property manager. She has managed requests from the tenants fo repairs professionally and speedily. We have recently decided to put the house on the market and Laurie took care of all the arrangements seamlessly, so the flat is now spic and span and ready to be sold. It has been a privilege to have had such a talneted team looking after our affairs.","createTime":"2025-08-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ab9fa0f3-a9de-54fd-af8c-20fa225d2e85","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our tenancy application was made smooth with all documentation work done on time and supported with all queries resolved timely. Thanks to Senior tenancy officer GILL Regards","createTime":"2025-08-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"58840e9a-8283-54b7-a51d-cb7cb161aa53","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My best experience with DJ Alexander was because of one of their member Matthew Henderson. We got the confirmation for the house on the same day of viewing because of his quick work as well. And the process was smooth and is smooth until now.","createTime":"2025-08-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b14d4152-4b98-582f-92fc-53d4238de929","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Imran Iqbal was excellent in helping us sort out the tenancy quickly. He was highly responsive, provided clear and useful information, and always made timely calls when needed.","createTime":"2025-08-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c2b057c0-4d96-5eba-b6bb-7593bb451c47","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It was a really smooth move in process. Everyone was very willing to help if I needed. Sarah Harrison moved me in and was very kind and informative. She also helped me with all my queries afterwards to the best of her ability making it all a stress free process.","createTime":"2025-08-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bdb5f1b4-8b9e-5786-bc42-85d2f2b65bb6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thanks to DJ Alexander and Alexandra Holzbarova for helping me secure my dream accommodation smoothly and quickly. They have a bunch of beautiful properties in Edinburgh city, as well as a very convenient way of booking viewing slots and submitting application forms. Would recommend.","createTime":"2025-08-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"95d9db5d-cd4f-55ce-b38b-5107b6afb556","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I’ve been looking for a new property to rent and have been viewing many flats, shown by many very good people from a variety of companies. However, one, Claire West, has stood out. She was listening very carefully to what I was saying from the very first flat I saw with her, and suggested alternative viewings when a particular flat wasn’t quite right. She followed up with immediate action to help us find a place. She is bright and enthusiastic, knowledgeable and gives facts rather than just general chat. It’s made my experience so much easier, so it’s an easy 5 star review to give.","createTime":"2025-08-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"733ac758-316a-55d1-8023-c989cb21d5f9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Scott McKee was wonderfully helpful in getting my keys sorted within the hour — thanks again!!","createTime":"2025-08-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3710f9f4-c90f-5859-9c79-344c5b2383a7","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2025-08-20T23:00:00.000Z","locationID":"DJG"}},{"id":"053d615e-e2b7-53c1-b6cf-714fd74cd3f1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I rented a property through DJ Alexander for 2 years in Edinburgh. The main points of contacts through the agency that I worked with was Ashley and Karolina. Both were very helpful and communitive throughout my time renting the property and when ultimately moving out. Thank you to you both!","createTime":"2025-08-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8f0c2e74-f6c4-5525-99ad-5bc49c14f518","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Connor Quinn has been so very helpful with my property search, he provided an excellent service. He was the first person, after weeks of flat hunting, who actually listened to me and helped me.","createTime":"2025-08-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"89e4c4d3-1fac-53ea-96c8-ffbd7fb7dbba","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Contacted Stephen Allan today in their Byres Road Office to arrange access to a flat to carry out property audit and as always he sorted the keys and replied quickly. Very efficient service.","createTime":"2025-08-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"245bcc43-ad40-518f-aa20-1c54985ace7e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have very good experience with the DJ Alexander team specially Gill Robertson, she guide me from start to end and supported me in every possible way to find my dream home. Thank you DJ Alexander team and *Gill Robertson","createTime":"2025-08-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7d108e13-8712-537f-ad5f-6bfa429a2c86","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I've had a great experience with Alexandra Holzbarova as a tenant seeking a flat, I'm soon to move in and she has been so helpful and accomodating, making the process of moving that much less stressful!","createTime":"2025-08-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"64a75faa-4b53-5737-b6dc-4afd978a59bf","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had a great experience with DJ Alexander and Zosia in particular was extremely helpful. Fast communication and always willing to help!","createTime":"2025-08-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"104ede4d-8f62-5b51-8391-e26701ce53e5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great experience. After our tenants moved out in June 2025, there were few maintenance works required including painting, replacing broken units etc. Hope made this process very smooth and stress free for us and kept us updated through out. When couple of broken units could not be repaired, Hope went above and beyond to get more quotes and ensured the works were completed to very high standard. Absolutely brilliant work, thank you. Sasi","createTime":"2025-08-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bee87955-592c-56b2-b292-7ed35b19f81b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander managed the change of tenant of my flat in a very efficient manner. Communications were prompt and clear, identified actions were carried out promptly, and a new tenant was identified with minimum delay. Elizabeth picked up quickly any queries, responded clearly, and followed through on any necessary actions. All in all, a smooth and efficient process.","createTime":"2025-08-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"acba4c4a-5297-52fb-910a-b8d0771294e6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Karolina and her team manage 28 flats for us and we are delighted with their service. They are efficient, proactive and help us maintain a high occupancy rate.","createTime":"2025-08-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b3189a5c-a6a6-5df2-bc1c-73c1ff1f18b2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The communication with DJA was always very clear, positive and friendly. Issues were fully addressed in a professional manner and it was a pleasure to correspond with both Wojciech and Abigail. Thank you","createTime":"2025-08-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cf65e168-d00d-5094-a9ec-4dcbdec03352","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I just sold my flat with help from Ruth Woodcock at DJ Alexander, and oh my god what a difference it made. I had such a difficult time with different people throughout the process, but Ruth was so attentive, patient and kind throughout. I felt like she was really the only one in my corner throughout the sales process and she went above and beyond on several occasions to make sure the sale went as smoothly as possible. She was easily contactable and a reassuring presence throughout the sale. 10/10","createTime":"2025-08-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4ec579d2-894b-5154-8486-ed9cef6a5634","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The process is very smooth. The staffs are all very friendly , especially Cameron Lindsay has been helpful. Thanks alot.","createTime":"2025-08-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"27da8aee-cb47-581c-bd6f-712e411040db","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Caroline was a huge help through the entire viewing and moving process I couldn’t recommend her more. It was our first time moving to a flat alone and she was such a help with sorting bills and explaining everything in depth for us. Couldn’t have had a better experience.","createTime":"2025-08-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"940bf536-309e-50bf-85e5-391b85ce4d19","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Molly from the Aberdeen area was really helpful! Things were sorted quickly.","createTime":"2025-08-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d858f401-b1c2-5d59-bafe-f2a17a26563c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I cannot recommend the support and service I have had from the team at DJ Alexander, in selling my property, highly enough. A special shout out to Ashleigh Love who saved my sanity when we discovered a leak from our upstairs neighbour the day before the home report was due, and helped identify and arrange for tradespeople to do the repairs. Sarah McIntyre who got us a better price than we could have anticipated and is friendly knowledgeable and professional. Lastly Abby Grigg who arranged and coordinated our viewings. The property sold in less than a week at a price we wanted. Together they make a great team and have helped make what could have been a very stressful time very smooth.","createTime":"2025-08-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"85930bb3-41e3-52db-964d-fe41b1a59bd8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have had a number of property issues of late, with our property needing a new fridge, new washing machine and new windows throughout, and all while the tenants were resident. Our property relationships manager especially - Catrina Conway - was outstanding in every respect. She helped organise practically everything, including liaising with contractors, quotes and other D.J. Alexander departments.","createTime":"2025-08-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ba7306f5-8f13-5c7f-988f-13d0af4db3b1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Amazing service and fast replies from Gill Robertson-Cree who was looking after our application.","createTime":"2025-08-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"104b39d2-cf43-5c6f-951e-1f747267b07a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We wanted to extend our gratitude to Hannah Byres and the entire team at D.J. Alexander for the exceptional understanding, professionalism, and care demonstrated throughout our tenancy at 69 Hammerman Drive, Aberdeen. We are so happy with the support and professionalism exhibited by Hannah Byres and her team that we will recommend their services to our friends, colleagues, and acquaintances throughout Scotland. Should our circumstances bring us back to Scotland in the future, whether for renting or potentially owning a property, D.J. Alexander will undoubtedly be our first point of contact. We value the peace of mind and excellent experience they have provided us during our time at the property.","createTime":"2025-08-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"db615aa7-9ca7-59ef-9334-f86efedf4968","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We met Jenn Cabrera-Tejera at the flat viewing and appreciated her friendly and approachable manner. She made the process straightforward and moved our application along quickly and within about 24 hours, we had the good news that our offer was accepted. Jenn communicated clearly throughout and was very helpful in answering our questions at the viewing and over mail after it. It was reassuring to have such a smooth and efficient experience within a short timeframe. Overall, Jenn’s support made what can sometimes be a stressful process feel much easier, and we’re genuinely thankful for her help throughout.","createTime":"2025-08-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"de594437-acdc-51a1-900e-b2f45f0c68fe","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently had a small maintenance issue that needed replacing. It was dealt with quickly and efficiently thanks to Louise Poll at DJ Alexander, who kept me informed and updated. Much appreciated.","createTime":"2025-08-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8cb415a1-9e1a-5db9-bc74-28f885042f3f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Everything was excellent. In July 2025 our tenants moved out and I was informed that the property needed some work, a major cleaning and some pieces of furniture needed to be replaced . I live overseas and all of the above was carried out with email communications. Communication was excellent, every job was completed with pictures sent to me and new tenants have moved in after less than six weeks. Thanks to Hope who was my main contact during this period. I appreciate his efficiency kindness and the speed of his reaction,answer.

Thanks you Bernard","createTime":"2025-08-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"50e46927-4f2e-5e59-baf0-f4448e9a29d3","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"I have been using DJ Alexander as a rental agency for a few years. We moved into a lovely flat 18 months ago, and the team were graceful to support us through application and allow us a swift viewing. On entry, we had a few issues in the flat, nothing to do with the agency, but more to do with the landlord being unresponsive. Despite the house issues being a frustration (heating, boiler, loo etc) DJ were always engaged and proactive, ensuring we knew our options and a team of helpers were on hand. This was appreciated as our landlord was lacklustre and at times unresponsive. But DJ really pushed to support their tenants and make sure we were fairly treated in a timely manner whenever possible, which was appreciated. A tough job to mediate at times, feel they did this professionally.","createTime":"2025-08-11T23:00:00.000Z","locationID":"DJC"}},{"id":"9c17265b-d9e6-5f47-ad9e-30042c5655dc","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I recently had 2 viewings with Keiran from the sales team and was really impressed with the service. He was punctual, friendly, and very knowledgeable about the property. Kieran took the time to answer all of my questions and offered helpful advice without being pushy. As a first time buyer I was slightly nervous but his calm personality made the whole experience feel professional and relaxed, and I appreciated his honest and informative approach.","createTime":"2025-08-10T23:00:00.000Z","locationID":"DJS"}},{"id":"696d19a0-9dd9-552e-8f40-396e8350c56a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My dealings with the West End branch have been always been positive. It's a breath of fresh air to deal with such a proactive company. Stephanie in particular is an asset to the team - always going above and beyond to delivery the very best service. Highly recommended!","createTime":"2025-08-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7452f2f1-6ffb-5ccf-b328-7385137a113d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I would definitely say that it is such a smooth and positive experience with DJ Alexander. I would also like to say a HUGE thank you to my property manager: Brandon Wiseman, who is super professional and kind-heart, always patient and happy to answer questions and helping me sort things out. As a person who first start rent by myself, it makes me quite worry about a lot of things and I am so grateful that how great Brandon shows to me, it is really a huge huge appreciation and I am very happy that my first experience with renting in the UK is with a very professional team. Marissa","createTime":"2025-08-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"02b45b7c-bec7-50df-9d41-aa7631d1900a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We dealt mainly with Sarah, Abby and Ashleigh who wasted no time on getting the property on the market and dealing with viewings etc. We were kept up to date with all developments through to final completion. Nothing was too much trouble. Happy to recommend.","createTime":"2025-08-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"afe9f116-8775-5842-8da3-e3351ff5a91f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I rented the property for 2 and half years and my overall experience was one of the best. My landlord was also an amazing person and I would highly recommend them.","createTime":"2025-08-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8cc3f5d8-bfcb-5aaa-b54f-646af8861624","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Was really impressed by the service provided and the speed at which the team were able to respond. I came up from London and had to find a rental within a few days with some very specific criteria. Gill and Julia went well above and beyond to make sure they had properties lined up for me to see and that met every criteria. They are super knowledgeable about the area and able to answer my many questions. Property found and secured in 48 hours. Could not have been more organised or stress-free.","createTime":"2025-08-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7053b362-8a11-5980-96c9-49515a9fef2a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Staff are very efficient and helpful especially Alison McInnes.","createTime":"2025-08-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"370e538b-ab50-5ca8-8b3b-ea429c0070f6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Everything excellent. In April 2025 the tenants moved out and I was informed that the property needed a lot of work, a major cleaning and a lot of renovations including garden works. To make things more challenging, I live overseas and all of the above was carried out with email communications. Communication was excellent, every job was completed with pictures sent to me and new tenants have moved in. Thanks","createTime":"2025-08-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a81d675a-2012-5d88-8253-3bda5119039c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Carol has been nothing short of incredible throughout the entire tenancy process. Her kindness, patience, and consistently positive attitude made every interaction feel comfortable and welcoming. From the very beginning, she showed genuine warmth and a sincere desire to help which instantly put any worries at ease. She never made anything feel like too much trouble and was always happy to explain things clearly no matter how small the question. What stood out most was how approachable and friendly she remained at every stage. She responded quickly to emails, always with such a thoughtful and kind tone that made it clear she truly cared. Her way of communicating felt personal and human, not just professional. Even when things could have been stressful, she created a calm and reassuring space that made the process smooth and even enjoyable. Carol made the entire experience feel less like dealing with an agent and more like being helped by someone who genuinely wanted everything to go right. Her warmth, efficiency, and helpful nature are unmatched and she truly went above and beyond to make the journey as smooth and positive as possible. Working with her was a pleasure in every sense and her support left a lasting impression.","createTime":"2025-08-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"17e66e96-91ad-5a0f-8fd3-7dcad48b62f3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Connor Quinn was amazing to work with, Always available!","createTime":"2025-08-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1cdbe960-f1ec-5702-9d08-76eff0379f80","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a great experience working with Connor Quinn as my letting agent. He was clear, easy to talk to, and always quick to respond to any questions I had. Throughout the process, Connor was professional, approachable, and made everything feel straightforward and stress-free. His support was a big part of securing the flat, and I really appreciated how smooth he made the whole experience. Highly recommend!","createTime":"2025-08-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f41b7171-bf8d-5401-888a-18063235fecc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander were brilliant from the start, they were understanding of my situation and kept me updated throughout. All the office staff have a lovely manner and are a pleasure to deal with. Molly Edgar and Gill Annand in Aberdeen were both a great help and made things as easy as possible for me. Thanks a lot","createTime":"2025-08-04T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f4195e9b-8dd9-51d0-b1d5-790684b19c1a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"For the last few weeks I have been dealing with Chloe Callaghan in DJ Alexander in Glasgow's west end. I could not be more complimentary - her approach, style, responsiveness and communication skills were all first class. She is a real asset to the team!","createTime":"2025-08-04T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d482ef80-e4b7-5134-92de-dccea2009ff8","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Huge thanks to Chloe Callaghan in DJA's west end office. She was brilliant from start to finish to deal with. Her overall approach, style, responsiveness and communication skills were all first class. A real asset to the team. Thank you!","createTime":"2025-08-04T23:00:00.000Z","locationID":"DJG"}},{"id":"2d3dcd0b-aa4b-5d78-8224-f3948fbab5e7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Good communication and attention to detail. All round good experience re all aspects of letting my Flat through DJ Alexander - Inverurie Office","createTime":"2025-08-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"dd52c323-e0e0-5dd3-ac24-844c9d09c86b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"","createTime":"2025-08-02T23:00:00.000Z","locationID":"DJS"}},{"id":"bdc59750-b1ad-5b87-a373-6840e5182451","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"A very positive experience with DJ Alexander. Paul was amazing during this process and very supportive making our move less stressful. Cannot thank him enough.","createTime":"2025-08-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"251acc13-f569-5685-9168-c3d303a9aae6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It was a great experience to connect with agent Lauren Brown in solving my queries with positive outcome. She quickly understood my problem with patience and was polite. Being as a tenant with DJ Alexander since 7 years having a good experience in services they provide and employess here are always very helpful.","createTime":"2025-07-31T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e3f727d8-6485-50ca-985c-8a4ea66c6408","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I've rented three flats through DJ Alexander over the past three years in Edinburgh and have always had a smooth experience. Their support team is responsive, professional, and maintenance requests were handled promptly. A special thanks to Alison McInnes, who managed my most recent tenancy — she was helpful and efficient from the letting stage all the way through to the end of the lease. Highly recommend!","createTime":"2025-07-31T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7f193f40-e7cf-572e-943f-7fafe31edeb3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great experience","createTime":"2025-07-31T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d7abeac0-dbfd-543d-8dff-7484af6a5155","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Absolute pleasure to have Dora Alves as our Property Relationship Manager. She has been of great help when maintenance issues have come up such as recent leaks. Very prompt and professional dealing with things as they come up. Great communication as well.","createTime":"2025-07-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d42bc0c8-3063-56b3-b482-c67c4b577ccd","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"The property search was extremely overwhelming, especially with a tight deadline, but Christopher was a lifesaver. He helped me in finding the perfect place by giving me advice based on my requirements. He’s dedicated and hardworking, more than that he knows what he’s doing.","createTime":"2025-07-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"429fe4ee-9eb8-5fee-893c-2690149927aa","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our contact Jill Pirie from the outset made it very easy for us and she was patient while we made our minds up on rental. Once we committed she walked us through the process and acted swiftly on all matters including finding us a tenant.","createTime":"2025-07-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9b5883a4-8dda-5666-8f8a-57e37af1ad9d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had a great experience from the very beginning with Connor Quinn. He was incredibly friendly and helpful throughout the whole application process and was quick to respond to all of my questions.","createTime":"2025-07-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d4d8b212-526f-5dcb-886f-8a0d32046bb7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had the pleasure of Connor Quinn showing me around my viewing, he was lovely and very knowledgeable about the rental and the process that follows if you get accepted.","createTime":"2025-07-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3f1827f7-ce4c-50df-aab9-d2c3ba3ffef0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thanks to Jen Cabrera Tejera, our experience finding a new flat was made easy by her great communication skills and positive attitude. Impressive work!","createTime":"2025-07-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"116294a2-f1e3-5cd5-92e0-988aa1acff25","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Jenni Flynn was very helpful & efficient at all times","createTime":"2025-07-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"57fb2a2a-b5c4-53c7-a200-f3d20fd73139","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Alison has been incredibly helpful and efficient in handling everything related to my tenancy. She’s proactive, clear in her communication, and genuinely cares about making the process smooth and stress-free. Thanks to her reminder and guidance, I was able to release my deposit quickly without any hassle. It's rare to come across someone so professional yet approachable—Alison is a true asset. Highly recommended!","createTime":"2025-07-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0742d028-072f-5b59-968f-bb25b32a9b22","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I’ve always had a very positive experience with the team! Great service and friendly faces","createTime":"2025-07-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d8dc91ff-e9c6-5d85-9f75-8e67564f6cd5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Absolutely brilliant service from Alison! Alison has been incredibly helpful and efficient in handling everything related to my tenancy. She’s proactive, clear in her communication, and genuinely cares about making the process smooth and stress-free. Thanks to her reminder and guidance, I was able to release my deposit quickly without any hassle. It's rare to come across someone so professional yet approachable—Alison is a true asset. Highly recommended!","createTime":"2025-07-29T23:00:00.000Z","locationID":"DJC"}},{"id":"b8e4ba6b-ca94-54bb-bc20-a69480ebf078","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Dora Alves (Property Relationship Manager) has always gone the extra mile to help us feel settled and safe. She is prompt in addressing issues in the flat and maintains clear communication!","createTime":"2025-07-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5950940b-018c-5664-a88a-866bd80cae0a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Alexandra was a fabulous property manager. She was friendly, helpful and went above and beyond to keep me informed.","createTime":"2025-07-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"dd0739bd-1209-5fa2-8196-49539d4e2750","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We owned an apartment in Edinburgh which we decided to rent out as we had moved abroad. Our experience of DJ Alexander's management of our property was uniformly poor, even terrible, to the extent we decided to sell it. However, it was a pleasure dealing with the End-of-Tenancy Property Manager, Alison McInnes, who handled every detail promptly and efficiently. If our general experience of DJ Alexander had been like this, we would still be customers. Just to stress: the five stars given reflect only this final aspect of the interaction.","createTime":"2025-07-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3064e0bb-2f1d-56b8-b477-2ad9b5796693","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The staff at DJ Alexander were very helpful in securing a flat rental for me. They use an automated online referencing system which was a bit clunky to use for anyone with non-standard circumstances but Gill was very helpful in finding a suitable work-around solution.","createTime":"2025-07-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ad583e1d-b38f-5f7d-ae2d-5101d4b05ea0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Connor Quinn was an excellent agent to work with. Took the time to talk to me about the property and how to navigate the application process. He was also very dedicated and helpful when the submission did not work well from our end. He was quick to act and rectify the situation and helped us secure our flat. Would highly recommend working with him.","createTime":"2025-07-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e822d833-bb13-5534-8b3e-eb06aaff1ef9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"All the Arrangements went perfect. Zosia Mlynska was a great letting agent! She is absolutely lovely and welcoming. Her attitude made my day and actually pushed me into applying for the apartment. Thank you Zosia 💕","createTime":"2025-07-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"82395caa-9cf2-5010-93c4-37391992c3f0","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I recently sold a flat in Edinburgh through D J Alexander who I found to be efficient and courteous throughout. I dealt primarily with Sarah McIntyre and Abby Grigg who were both highly professional, ably supported by Sara Rankin. I have no hesitation in recommending them.","createTime":"2025-07-27T23:00:00.000Z","locationID":"DJS"}},{"id":"c017a052-f823-58e9-bd01-1d848156332c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"My flatmates and I had been searching for a flat for months and we began to lose hope. However, we finally found our dream flat with the help of Caroline Connelly, who was absolutely amazing. She was extremely helpful and answered every single question we had. She was easy to talk to and went above and beyond to help us with anything we needed. I couldn’t recommend an estate agent more!! Thank you so much again.","createTime":"2025-07-26T23:00:00.000Z","locationID":"DJG"}},{"id":"591e696e-b258-5bf3-b1f7-50fdd14e6d62","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Christopher was extremely helpful in organising viewings, showing me around properties I liked, and helping me through the application process. I have had a fantastic experience with DJ Alexander.","createTime":"2025-07-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"93eaa391-4964-5c30-bcb8-1aa1dc9b5cd7","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"","createTime":"2025-07-26T23:00:00.000Z","locationID":"SLA"}},{"id":"3bc5c616-5934-57e9-b9db-d361ad91d022","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My flatmates and I had been searching for a flat for months and we began to lose hope. However, we finally found our dream flat with the help of Caroline Connelly, who was absolutely amazing. She was extremely helpful and answered every single question we had. She was easy to talk to and went above and beyond to help us with anything we needed. I couldn’t recommend an estate agent more!! Thank you so much again.","createTime":"2025-07-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bf86b109-3cd5-5b56-bc12-a69556e759a7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I'm so grateful for your help in finding a rented apartment- Connor Quinn! Your persistence and assistance, even from a distance, were invaluable. Thank you for staying in touch, offering advice, and making this process smoother for me. Your kindness and support mean a lot, and I appreciate everything you've done to help me.","createTime":"2025-07-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b45dc83b-cf53-5e0a-941b-6d5d0f7b0726","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Really grateful to our agent, Adam Sweeney. He was incredibly helpful through our viewing and application process.","createTime":"2025-07-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"36b7f5fc-aba4-513c-8586-f74639080ee6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Hope Smith has been an incredibly efficient End of Tenancy Project Manager. It was a complicated end of tenancy update that involved lots of small jobs with very little time to complete the work. She obtained quotes in super quick time, kept me informed throughout, liaised with the contractors and flat was ready in time for the new tenants to move - a big thank you.","createTime":"2025-07-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2d279b58-68b9-5fc6-bb76-490dfc7b1910","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Moving to Edinburgh is a daunting prospect as the market is infamously competitive but things went smoothly once we started dealing with DJ Alexander. Cameron Lindsay was very helpful and we felt that we were in good hands throughout the process - thank you!","createTime":"2025-07-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6b0119df-649c-5d41-940f-9213cfdac0fb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you so much Kieran for all Help with my property, takes all the stress away from me. Looking forward to working with you in the future. 👌😊⭐️ Regards Saqib","createTime":"2025-07-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c4d15278-9048-5c6b-b900-1307f62db87c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a great time dealing with DJ Alexander and especially with Cameron Lindsay, he was a great help and a super friendly person to work with in securing our flat!","createTime":"2025-07-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"719f8977-7a77-5308-bbe6-cf7b9e4a70c6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent communication from this company, with the management of letting our properties, easy to navigate the website, clear communication dedicated manager. Highly recommend.","createTime":"2025-07-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"522c85c5-e664-55b6-a84f-e2b67b025e76","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Gill Annand from DA Alexander, very helpful, could not have done more","createTime":"2025-07-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4d271dcb-5d50-5ec3-afcd-2cfd88684fe7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ben Nicholson has been an absolutely incredible property manager for our apartment. He went above and beyond when dealing with issues which occasionally arose. He always responded promptly to our emails and kept us informed of progress with works required in the property. Thank you Ben.","createTime":"2025-07-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"89cdace6-9b6f-5a0a-ab2b-cece09fa2759","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The experience with DJ Alexander was very smooth and efficient, help was provided whenever needed, especially from Zoe who was always ready to answer an email with any problems","createTime":"2025-07-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a0a10de7-ff66-548a-8a89-8b88824caa47","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently went through the process of securing an apartment in Edinburgh. The market can be quite tricky to navigate, but thanks to the great guidance and follow up from Cameron Lindsay, we made it through smoothly. Overall, a seamless experience from start to finish!","createTime":"2025-07-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a713f87e-113f-5175-b7c2-9fcc23ced0d5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have recently started renting a property with DJ Alexander in the heart of Aberdeen. My experience has been immaculate! Any issues or questions, they're more than happy to help, getting any problems sorted quickly and effeciently. Leah Low has been my main point of contact, she is super helpful and quick to respond.","createTime":"2025-07-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5e97db5c-140d-5613-8ba8-033703216da7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Tenants complained about a contractor spending a long time in their flat to complete a repair. Nevertheless, that time was badly needed, as the repair could not have been finalised without necessary disruption. DJ Alexander weighed the tenants' and the landlord's positions, and settled the case diplomatically.","createTime":"2025-07-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1e6670ff-1803-5421-bc17-5e884986cd95","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I had an excellent, seamless experience selling my flat in Edinburgh with DJ Alexander. It was very quick and easy as I was guided by highly -professional team from start to finish . Lovely ladies Abby Grigg and Sarah McIntyre did the job confidently, professionally and with great respect and willingness to help. They were always there for me if I had questions, and , on the other hand , did all the necessary work of finding the buyer, negotiating price and making sure the flat is in it’s perfect condition quickly and easily and Could not recommend DJ Alexander (especially Abby and Sarah , who were responsible for my case ) more.","createTime":"2025-07-20T23:00:00.000Z","locationID":"DJS"}},{"id":"bbf00313-a977-52d0-b938-6fd4655eb673","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Muhammad (from the Edinburgh branch) was very helpful with the end of my recent tenancy with DJ alexander. Clear communication, very prompt replies to my queries. We received our full deposit back, very happy!","createTime":"2025-07-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1f0c73b8-989c-5af9-9d26-ca0e8e785980","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"It is always pleasure to deal with DJ Alexander team ,As they are very much professional and provide transparent process while offering their services to customers. I have been ,using their service past 7 months..with out any concerns. They team is also very helpfull and co operative.","createTime":"2025-07-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7d983598-8020-5481-bec2-1b6fd695f169","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a couple of viewings with Holly in Edinburgh and she was very very helpful and was so so lovely, i would definitely ask for her specifically in any future viewings.","createTime":"2025-07-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2311b134-a5ae-581e-aace-7218e1a81f3d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Property Managers get a bad rap often but I'd like to give some credit for my recent experience with DJA. As a landlord there are often repairs to be done, and costs mount up as they will. But DJA, and Dora Alves (Property Relationship Manager) really impressed me - by being so proactive in saving me costs whilst getting a better result for the tenant. It was a win win for us both. They didn't have to do this but they worked with the contractor to do a little bit of extra work that meant the call out fee was suddenly far more valuable. A little extra work for a much better result and only a slight bit of extra cost for me. What impressed me was not so much what they did, but that they actually proactively thought about it and what was best for both me, the landlord, and also the tenant. So, a bit of credit where it's due - well done Dora, your contractor and DJA - you can't ask much more than that as a landlord, and indeed happy tenants mean a happy landlord! Thanks!","createTime":"2025-07-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f4f02d7d-68eb-5e8b-a634-6952dea94a7a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I would highly recommend renting through DJ Alexander for a smooth and transparent application process. Gill was an amazing help managing our application. She was very patient with us when we had issues and was on the ball letting us know what we had to fix and how.","createTime":"2025-07-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"73d18447-87e6-5b49-8623-1d01238ee977","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a really great experience with DJ Alexander, especially thanks to Alexandra Holzbarova. She was incredibly helpful throughout the whole process, providing lots of useful information and always responding quickly and clearly. Her support made the whole application smooth and stress-free. I truly appreciate her help!","createTime":"2025-07-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"61530efb-c8e8-593b-8be7-a9e24a7249d3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Took over tenancy from previous letting agent. Seamless transfer and property manager Ilona answered any queries promptly and assisted with the end of tenancy steps when I moved out. Great service","createTime":"2025-07-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"641c076f-6e22-5ab4-8372-21503091e6b3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I would like to thank Micael for his kind support, he was incredibly professional and reliable from start to finish. He ensured that all paperwork was completed accurately and on time, making our moving in Edinburgh property process smooth and successful. Highly recommended.","createTime":"2025-07-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"048e126e-e885-5ea7-81d3-ecbf81f83e57","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have been searching for a rental in Glasgow which has proved challenging. Any interactions with DJ Alexander reps have been positive and helpful unlike the other main players in this market. Chloe from the Byres Road branch has been responsive to our queries from the outset and happy to assist us during this otherwise stressful process. That makes a huge difference! The automated systems are convenient but having the follow up contact person is essential and I think this is lacking in other agencies. Thanks Chloe and DJ Alexander for helping us secure a rental we can call home.","createTime":"2025-07-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c5fb19cf-c174-5401-89ca-12f7f5ae0645","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have had a property managed by DJA for several years. Recently it required a full re-wire while still tenanted. Alex, Thomas and Natalie did a fantastic job in coordinating this with my tenants and arranging various workmen and cleaners, all to a very tight programme while the tenants were on holiday. This was no mean feat and hugely appreciated.","createTime":"2025-07-16T23:00:00.000Z","locationID":"DJC"}},{"id":"35189eb2-ce03-5bf1-9462-8278da148a69","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I’ve been with DJ Alexander for the past year, and their service has always been outstanding. Now that I’m moving to Edinburgh, they’ve once again impressed me with their exceptional support. Huge thanks to Alexandra and Reese – absolute stars! From arranging viewings to guiding me through the application process, everything was seamless. Even when I arrived 10 minutes late for the viewing, they were so understanding. Truly, they’re gems!","createTime":"2025-07-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"02cee572-ce7b-52f7-babb-a1d57a37f9c9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have had a property managed by DJA for several years. Recently it required a full re-wire while still tenanted. Alex, Thomas and Natalie did a fantastic job in coordinating this with my tenants and arranging various workmen and cleaners, all to a very tight programme while the tenants were on holiday. This was no mean feat and hugely appreciated.","createTime":"2025-07-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"67c0d753-e6c6-5076-b2d9-db87df66c608","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Paul in Byres Rd has been an absolute god send when dealing with property transfers. Always responsive and efficient.","createTime":"2025-07-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"81ed40e1-676e-57b6-afbf-dd3f6acd6e2a","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Amy was very helpful addressing my questions about the letting process and agreed single point of contact going forward","createTime":"2025-07-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c03b76f8-811d-5409-9acb-73490a151719","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"From the initial viewing to moving in, Alexandra made the process so smooth and well-managed. They were consistently professional, responsive to any queries, and always kept me informed at every stage.","createTime":"2025-07-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5baf3848-6da0-5488-b8b3-03d8a0fbffa4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Eve mack professional and approachable","createTime":"2025-07-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9ce215af-1e42-56e9-b887-46de074fd1b0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very good experience, the property manager Cameron Lindsay was very communicative and helped me with any and all queries I had. The overall all renting process ran very smoothly!","createTime":"2025-07-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f9029f55-b19e-5c38-a3e6-862470cb11d4","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I want to express my appreciation for the positive attitude and proactive approach demonstrated by Anna Scot, Property Manager in Aberdeen. As a tenant, I’ve found all my requests have been handled promptly and efficiently. Professionals like Anna are a true asset and deserve to be recognized and valued by their employer.","createTime":"2025-07-14T23:00:00.000Z","locationID":"SLA"}},{"id":"1d34ff69-b72e-5230-9145-eda220a274a4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Leah has been very helpful and attentive when dealing with my property.","createTime":"2025-07-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6427565f-e51b-5e69-ac21-dc1452572976","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Alexandra was very helpful in the whole process of my application","createTime":"2025-07-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"22b08573-c0c4-56ff-bbd4-c2b73c10602f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our Application Advisor (Gill) was incredibly fast and efficient in providing timely responses and helping manage our application. They were friendly, approachable and helped reduce the stress that normally comes with moving house. Many thanks!!!","createTime":"2025-07-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"733c2de6-ba66-5f31-a91c-a6dca852a2a6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great letting agents. Fantastic communication from Caroline and she covered all aspects of the viewing as well helping me every step of the way regarding the tenancy. Cannot find one fault in the process it has been such a positive experience with a letting agent and Caroline is an absolute asset to the company.","createTime":"2025-07-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0859292f-2060-5d97-9d26-ee41b850ceff","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Over the past 2 weeks Sandra was my contact for keys to the flat that DJ were reletting. Sandra was organised and professional, she recorded exactly what I asked of her, for example what doors had to be closed or left open, she paid attention to details of contractors names coming and going, this was important for me, as not to receive calls from contractors saying they couldn't access the flat . Which can cause unnecessary stess needlessly .","createTime":"2025-07-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3f858e65-758d-5877-bfca-9de89851b262","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"They always respond and resolve the issues quickly","createTime":"2025-07-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ddad1546-b441-5de5-ae29-be601ef1e93b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Christopher was really friendly and helpful with sorting the viewing and furthering our application!","createTime":"2025-07-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"85a47752-d0db-5579-8f8a-66ccef14c383","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"5 Star Service. I recently viewed a property with Keiran one of the sales consultants at DJ Alexander and had a great experience. Keiran was extremely informative about the property and also offered helpful guidance on the rental side, which was especially valuable to us as investors. Although the property we initially viewed wasn’t the right fit, Keiran took the time to suggest alternative options and even booked us in for another viewing the following day. Really appreciated the knowledgeable and proactive approach — highly recommended!","createTime":"2025-07-10T23:00:00.000Z","locationID":"DJS"}},{"id":"dcbd8350-30a5-5659-9d5a-7e4972016073","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Aimee was very helpful. She was knowledgeable about the properties we viewed. She was friendly and welcoming and happy to answer all our questions.","createTime":"2025-07-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3b6787d5-aed3-528d-b08c-cb5fd192e4f6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Prompt and professional service and support from property manager Beatrice. Appreciate the cooperation!","createTime":"2025-07-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a44e61be-feac-5fbf-b637-49d861a831ae","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I reported a leak in my rented property and received a prompt reply from Dora Alves, Property Relationship Manager. Dora managed the whole process and kept me updated regularly. The contractor who was instructed was really efficient, he arrived when he said he would and resolved the issue promptly and efficiently. I was very happy with the service provided and the quick resolution.","createTime":"2025-07-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b2d41dbc-c0ea-58d4-a96e-bda834763781","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"They had a great selection of properties for us to choose from, with a huge variety of locations and prices. When we settled on one that suited us, the staff were warm, helpful and receptive of any questions we had, as it was our first time renting.","createTime":"2025-07-09T23:00:00.000Z","locationID":"DJG"}},{"id":"91a66914-19f8-595e-9a20-cd8332e57bcc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had my flat viewing with Joye; she was great and super informative. I’m not from Edinburgh so having Joye explain the facilities and amenities in the area was extremely helpful and it kind of sold me on the flat to be honest. Later we did our referencing and forms through Carol who was also extremely helpful. She answered all our calls and questions and made the whole process very smooth and easy. Would highly recommend DJ Alexander.","createTime":"2025-07-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d52e372b-ba88-57ae-9df9-2d89152c2b3c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had a great experience working with Christopher throughout my rental process. He was professional, patient, and always quick to respond to any questions I had. Everything was explained clearly and handled smoothly — really appreciate the support. Highly recommend!","createTime":"2025-07-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"370ba954-a6a2-567b-8979-f11c33e40ae3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Paige was very friendly and helpful at the viewing and while applying for our flat, and when we got the keys Holly was very warm and welcoming. A much better customer service than DJ Alexander in Edinburgh, for sure.","createTime":"2025-07-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"05afe640-bde6-5136-bd01-670c0b139ee2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Jenni was great, helped resolved the issue quickly and communicated clearly throughout the repair process","createTime":"2025-07-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"65782a94-83a0-5ce6-ab08-7932ff087a17","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kaydee expertly handled the checkout process for me and was very supportive and responsive throughout, despite a number of challenges. Very much appreciated and recommended!","createTime":"2025-07-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"afd5a707-dad4-5865-9d2e-717d4483069f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Alena Tarakdzhi was very helpful and had excellent communication. She made the process very easy and would definitely recommend.","createTime":"2025-07-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"17fca751-fc6f-59d7-893e-ebe4d415ebfc","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great costumer service, highly recommended :)","createTime":"2025-07-06T23:00:00.000Z","locationID":"DJC"}},{"id":"cedf50c8-d0bc-5c6b-a3d4-8577a0ba888a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I would like to thank Imran Iqbal for his kind help, he is very professional and friendly during all process.He answered all emails and calls very well and guided through... The flat is also very nice from DJ Alexander agency. Thank you team DJ Alexander.","createTime":"2025-07-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"46722b72-5982-577c-95e5-3d9e467f3123","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a genuinely great experience working with Daniel Long. From the very beginning, he went above and beyond to support me, not only with the rental process itself, but also with many extra details along the way. Daniel was always patient, responsive, and incredibly kind. I truly appreciated how approachable and helpful he was , it made the entire process feel much less stressful. He clearly cares about people, not just paperwork, and that made all the difference.","createTime":"2025-07-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5002768e-14e1-5938-8633-a02cd7b88905","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I had a genuinely great experience working with Daniel Long. From the very beginning, he went above and beyond to support me, not only with the rental process itself, but also with many extra details along the way. Daniel was always patient, responsive, and incredibly kind. I truly appreciated how approachable and helpful he was , it made the entire process feel much less stressful. He clearly cares about people, not just paperwork, and that made all the difference. Thank you again, Daniel, I’m really grateful for all your help!","createTime":"2025-07-06T23:00:00.000Z","locationID":"DUN"}},{"id":"cbc9fa1a-db0e-500c-a7d1-9fb4b0c36d54","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had a really positive rental application experience thanks to Laura Mctaggart. Laura was patient, incredibly responsive and helpful throughout the process. We are very grateful for her support.","createTime":"2025-07-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8d3e09fb-3172-5da7-822c-ba29c893e1ae","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Alexandra has been incredibly helpful and professional throughout our rental process. She responded promptly to all our queries and made everything seamless. Truly appreciate her support—thank you, Alexandra!","createTime":"2025-07-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e8f3a865-1367-52c6-8ff7-aa3dbf55810f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had our viewings with Holly and she was so helpful, she answered all our questions and made us feel so at ease when viewing flats ahead of our move to Edinburgh.","createTime":"2025-07-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"71e693c5-a99a-5ed5-8cc7-0ebf46710eaa","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great experience, very straight forward and friendly. Would recommend Gill!","createTime":"2025-07-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"099ee935-754f-5695-9152-20eacf2b4f3b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"The service from Yasser and his team was outstanding from the start of selling my property to the end very helpful and understanding. Thank you so much .","createTime":"2025-07-03T23:00:00.000Z","locationID":"DJS"}},{"id":"fbb04474-e653-589a-86c8-47efd2969730","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very good and fast service, Cameron was very helpful and answered all the questions I had, would definitely recommend!","createTime":"2025-07-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9df5378d-038f-5604-b00b-900f64112ac8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Although we didn’t end up moving forward with the property, I wanted to take a moment to thank Cameron Lindsay for making the application process incredibly easy and stress-free. From start to finish, everything was clearly explained, efficient, and professionally handled. It’s rare to find that kind of support and transparency – even when things don’t go ahead. Highly recommend their services based on this experience alone!","createTime":"2025-07-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ab253413-a352-574f-85f2-96af4e41931b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Cameron Lindsay was super helpful and friendly, answered all of our questions and replied quickly, making sure we could secure the flat we applied to in a timely manner.","createTime":"2025-07-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c73f182a-7c29-5156-8dde-67b85e04845f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very happy with our experience with Dj Alexander. Christopher Nicol was extremely helpful, knowledgeable and was happy to answer any questions regarding the property. Highly recommended.","createTime":"2025-07-02T23:00:00.000Z","locationID":"DJS"}},{"id":"955bdd0f-25d5-5dd3-afa5-1227d195e493","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had an excellent experience with Gill Annand. Assisted us with the house viewing and was amazing throughout the process. What stood out was the commitment to providing regular, timely updates. Gill’s support was essential and crucial in helping us secure our flat and move in exactly when we needed to.","createTime":"2025-07-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1fed4c14-19c3-57fc-ac4b-249ef5d2eb53","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My friend and I’s process of finding and applying for the flat we are gonna be living in this next year was made so easy with the help of DJ Alexander and specifically Cameron Lindsay, the property manager who helped us.","createTime":"2025-07-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a3c8611c-69fd-5c59-a1fe-556661050355","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had the pleasure of working with Gill Annand from the Aberdeen, DJ Alexander office. She helped us throughout the process and answered all queries promptly, professionally and kindly. Would highly recommend to everyone!","createTime":"2025-07-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c8203590-41c5-5784-a64b-405e7a08c172","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent service consistently delivered by Norman McLean, Senior Property Relationship Manager. He is an absolute pleasure to deal with - professional, charming and always demonstrates a strong desire to deliver the best outcome for the landlord. Highly recommended.","createTime":"2025-07-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8a3cff45-ab37-5781-8d89-f6a56a74bdf5","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Excellent service given by Leah at DJ Alexander Aberdeen during the 'off-boarding' period of our rented property. Good communication throughout","createTime":"2025-07-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6efc1b6d-d236-5080-a005-3492c21e11a0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently had the pleasure of working with the housing team, and I can't express enough how impressed I am with their exceptional service! From the very beginning, they were attentive, professional, and genuinely interested in helping me find my perfect home. Their knowledge of the housing market is impressive, and they provided invaluable insights that made the process seamless. Every member of the team was friendly and responsive, promptly answering all my questions and addressing any concerns I had. What stood out the most was their dedication to ensuring I felt comfortable and informed every step of the way. They truly went above and beyond to meet my needs, making a daunting task much more enjoyable. I wholeheartedly recommend this housing team to anyone looking for a supportive and efficient home-buying experience. Thank you for making my dream a reality! I duly appreciate Diane Harte she’s such a reliable, an amazing,so supportive and responsiveness and very active I rated her 5 STAR","createTime":"2025-07-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bde33895-3001-5795-a0ec-982d189b7b67","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill Annand from D.J.Alexander was incredibly helpful throughout the entire process of finding our new home. She guided us kindly and efficiently, and always responding promptly to our inquiries. We are truly grateful for her warm and friendly attitude.","createTime":"2025-06-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"05026b03-97df-5cbf-89c5-afccd8f5fde0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Professional service from start to finish and property let very quickly. First class service from the Inverurie team.","createTime":"2025-06-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7765d351-0105-5268-85bc-347ecddebc9b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thanks for very good service, Gill Annand. I will recommend dj Alexander Aberdeen to all my friends. Thanks 👍","createTime":"2025-06-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"87c5d7ea-d4bc-5224-b782-8cdcfaa93da6","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Quick response and good customer service from Ross Lowder. The technician was also very professional and nice. He did is job well","createTime":"2025-06-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ef2f1253-0952-53e0-9c5e-32ff15d99af7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Christopher helped me find a flat quick and painlessly. Very helpful.","createTime":"2025-06-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"65cefba5-fff5-5154-9ff4-7c6f9fb06b8d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Having just relocated from Australia the prospect of renting was a bit daunting. All the staff at DJ Alexander that we interacted with really helped us. Thanks to Holly May, Georgia Buchan, Anita and Micael for getting us sorted in 2 weeks!","createTime":"2025-06-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"de262bf2-e1fc-539c-80f0-7e9b7bf976d3","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"great supportive in the maintenance team, really pleased with the help Louise gave us.","createTime":"2025-06-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"46690f3a-690e-5f9e-a42b-5b7ff7eeb531","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Really smooth process. Scott McKee helped me through the process and explained the process to us every step of the way.","createTime":"2025-06-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d5476570-8bd8-5d37-8002-66fbb911e513","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Christopher was extremely helpful and informative during our property viewing, and gave us all the information we needed to know! He was also very quick to help us organise an agreement and to move us along to the next steps, very efficient! Very professional throughout, and seemed just as happy as we were to agree a lease ! :)","createTime":"2025-06-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"514d920a-7fe6-5bb2-985a-d948398e8290","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Holly Southwick helped me in my flat viewings and was a great help answering any questions that I had. Thank you!!","createTime":"2025-06-26T23:00:00.000Z","locationID":"DJS"}},{"id":"c95c1f63-bad3-5bc5-abf5-7fd5e09df399","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Alexandra has been very helpful with the process of looking for properties in Edinburgh while living and working in the Highlands. She has gone above and beyond to help me view flats in person and virtual. With advice and prompt responses. The office staff have been prompt and supportive and I’m now in process of securing a great tenancy","createTime":"2025-06-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5a7277c2-3c3e-53d9-9687-9aece95c1cab","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had the pleasure of securing my new flat through the help of Alexandra Holzbarova, who was kindly able to accommodate my requests and enabled a very smooth letting process. The agency was able to make the letting process simple and straightforward. Would highly recommended Alexandra for her excellent services.","createTime":"2025-06-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a38023cb-d17a-5600-95ce-d8888607e2ae","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Absolutely wonderful services, Cameron Lindsay helped us throughout the process and made it as easy as possible.","createTime":"2025-06-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5ed047ef-0e11-55c3-bc1c-aeb5b8c05d0e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a fantastic experience with Caroline Connelly during my flat check-in. She made the process incredibly smooth, friendly, and informative. Caroline’s quick responses kept everything moving efficiently and gave me peace of mind throughout.","createTime":"2025-06-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d3eda480-4291-53a3-b950-ab795b704584","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I’ve been searching for a rental property and Adam Sweeney has been incredibly helpful throughout the process. He kept us well-informed about new listings and was quick to arrange viewings that suited our needs. Always professional, approachable, and reliable. Adam has been a fantastic point of contact and a pleasure to work with. A truly wonderful agent who made the whole experience so much easier!","createTime":"2025-06-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"10d63235-3573-5ecf-852d-ad7e5720a899","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I’ve had a fantastic experience with DJ Alexander during my recent flat search and move in Edinburgh. From the very beginning, their team was professional, responsive, and genuinely helpful. Special thanks to Connor Quinn, who guided me through the process with clear communication and prompt updates. Any issues I encountered—like minor maintenance concerns—were addressed quickly and efficiently. I also appreciated the transparency around fees and the support provided during the competitive summer rental season. Overall, DJ Alexander made what can often be a stressful process feel smooth and well-managed. I’d definitely recommend them to anyone looking to rent in Edinburgh or across Scotland.","createTime":"2025-06-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bb2a992c-6a5b-59e0-8d25-4ecd043c38a1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We were so lucky to have Alexandra show us around the flat that we’ve accepted an offer on…she was very professional and was more than happy to answer any questions about the property plus any follow up questions we had after the viewing!","createTime":"2025-06-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b9ce3c6d-63ec-5a14-babc-6d6ee92068c7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Have to acknowledge and pay a compliment to Caroline Connelly and the rest of the team at DJ Alexander. She was incredibly helpful, responsive and bent of backwards to help us find a suitable property for my daughter. The team as a whole were extremely polite and professional and offered great customer service.","createTime":"2025-06-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ddda5be5-2aff-53bb-8a49-92cd72921709","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"There was a communication issue at the start of the application process, with difficulty in reaching out to the flat broker, but one of the DJ Alexander employees, Laura Mctaggart, proved to be very helpful and available in tackling these problems and allowed us to stay on top of our application. Many thanks!","createTime":"2025-06-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cfcbe49a-25e3-5ded-96b6-422bfcbd32df","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We’ve been renting with Dj Alexander for a couple years now and any issues such as a broken washing machine have been resolved quickly. Despite needing to leave the flat as the landlord refurbishes the flat, the company has been helpful provided a long notice and offered an alternative flat. Sana has helped us search for a new flat and has been excellent help with quick responses to organise viewings and help find a flat in the competitive Edinburgh summer flat hunt.","createTime":"2025-06-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"999bdca9-407d-5222-aff4-f86c6b1bc0d8","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Recently bought my first flat with DJ Alexander. Thank you to James Coyle who was very professional, great help and made the process very smooth! Really recommend and thank you again!","createTime":"2025-06-22T23:00:00.000Z","locationID":"DJS"}},{"id":"25597a10-3cbf-5f08-a54c-8afd10c213a5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent service and advice selling my flat. A well organised team and I would gladly recommend DJ Alexander to others. Many thanks to Yasser and James.","createTime":"2025-06-22T23:00:00.000Z","locationID":"DJS"}},{"id":"fca22c77-0dfe-5557-b52e-a4991411a98a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Zosia and Conor, have been great helping me find a tennant for my property in Glasgow. They went above and beyond to help me with all aspects of the process. I will definitely use them again and would thoroughly recommend DJ Alexander in Byres Road","createTime":"2025-06-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"affae225-2b38-510d-8bd1-ebb07ad8fa51","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Caroline was fantastic during our viewing and made sure the application process was easy and efficient. Laura Mctaggart has also been great at communicating all the information about the move in and has been so quick to respond to any queries. The only negative has been with GoodLord, the referencing platform, as I am now receiving lots of phone calls and emails from different companies about moving/utilities which I am guessing is from my interactions with GoodLord.","createTime":"2025-06-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b153f661-fc84-59a7-a2dd-c86e4bafef9d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The lease signing team member Laura Mctaggart was extremely helpful and patient . She helped us resolve many queries that we had during the credit and reference check phase and guided us and kept us updated throughout the process. It was a very smooth experience.","createTime":"2025-06-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"86b1a308-ef65-5c96-8f74-9d0796f757ee","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Since Andy Reid has picked up dealing with my properties I've had a great experience with prompt action and responses to all queries. Excellent service! My only negative would be response times and actions from the team who manage maintenance and repairs. One of our tenants has caused damage to bedroom and bathroom door frames by using over door hangers as well as damage to wardrobe mirrors. The tenant agreed to cover costs for repair and replacement. As of the last property inspection this has not been done. It's been over a year now.","createTime":"2025-06-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c36758ac-50c9-5fcd-be18-36a0873a1d2c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had a great experience securing our first flat with Eve Mack. She was extremely helpful in going above and beyond to help us throughout the whole experience, from the viewing until now. She went out of her way to reply to our emails quickly which we appreciated so much.","createTime":"2025-06-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"76fcc342-fd21-513f-9e5b-fad6cfb3643f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It can be incredibly stressful moving home, but I can’t fault how hospitable DJ Alexander were. Answering calls for different requests and always on hand to keep me updated on details. I’d especially like to thank Eve Mack from DJ Alexander who went above and beyond in terms of hospitality. The whole process was seamless and that is truly down to all her efforts and energy helping me find a new home.","createTime":"2025-06-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"43a6c44e-bd9f-5fb0-a545-42be9a49cdce","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Laura Mctaggart and Callum Bercham made the process very quick and simple to follow. I was very grateful to her and I found the whole thing very easy and moved in without any issues. Would highly recommend for anyone looking to rent in the future!","createTime":"2025-06-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d161b749-9078-505e-9c2d-b643e0fb3a61","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I was very happy with DJ Alexander and my dealings with Andy Reid and the team. They were very quick to respond to emails and queries and returning phone calls. Highly recommend.","createTime":"2025-06-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c502026b-0ea6-5f76-a281-6569b2fe633b","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Change of tenancy is always difficult, but Gerrit Alberts was very helpful and got the job done! Thanks Gerrit!","createTime":"2025-06-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ff12658f-4eed-5818-bae6-8263ba5bffcd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Andrew Baker has been assisting me with my tenancy for years, across two companies, and he has always been nothing but extremely effective and professional.","createTime":"2025-06-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"245738b8-e77d-5466-9f30-f79c7e790605","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Christopher Nicol made a difficult job in getting a flat for the new student year easy for us, had answers to all our questions and ensured we could move in on our desired date.","createTime":"2025-06-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"32e718f3-e94e-5ebb-92d3-5dc41bdc7291","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great service, great team ! Especially a big thank you to Eve Mack! Excellent support from the moment of showing the flat , paperwork to moving into the new rented accommodation.","createTime":"2025-06-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a1e7c172-85b8-5a97-a47b-ef1f8bd847ea","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The moving-out process from the rental accommodation went smoothly. Thankfully, everything was handled professionally and without any issues. Kaydee was supportive with the checkout report, diligently following up with the landlord about the deposit.","createTime":"2025-06-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9b537645-e452-57ae-80d4-918c010a6301","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"The representative that showed us the property, Eve Mack, was very helpful and responded very quickly to all of our questions (both email and messages). However, the process with the guarantor was quite challenging. But it is understandable why they requested so many documents.","createTime":"2025-06-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"78a2330c-188a-5493-b187-c749cb7e6e06","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"What a power trip these Agents are on… is something you might think to yourself when dealing with Letting Agents in Edinburgh but not with Eve at DJ Alexander! A smooth process with good communication. Highly recommended and a joy to work with!","createTime":"2025-06-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"204189d1-1465-5a68-afa9-34e6b6abdf53","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Great friendly service from Eve Mack who showed me around the property and answered all my questions :)","createTime":"2025-06-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3019ffe0-b2c2-5957-827e-df49be2b9c59","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Christopher Nicol was very helpful and informative. Always at hand to help in our quest to secure our accommodation and insured us all the information we needed.","createTime":"2025-06-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"124d90d5-71aa-5da6-a82f-1110e226c940","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Working with Christopher Nicol was an absolute game-changer in our renting journey. From the very first interaction, his warmth and dedication shone through—he wasn’t just a letting agent, but a genuine support system during what could have been a stressful process. Christopher didn’t just show us an apartment; he stood by us every step of the way, ensuring that any concerns we had about the property were properly addressed. His empathy and commitment were beyond anything we expected—he truly cared about making sure we felt confident and comfortable with our decision. One of the most remarkable things about Christophor was his unwavering determination to secure the best possible moving date for us. Despite the logistical challenges, he went out of his way—far beyond what anyone could have reasonably expected—to make it happen. We were constantly updated, never left in the dark, and always reassured that he was doing everything possible to help us. It’s rare to come across someone who genuinely puts their heart into their work the way Christopher does. His kindness, professionalism, and dedication made all the difference, and we are incredibly grateful for his support. If you’re looking for a letting agent who truly cares, fights for the best outcome for his clients, and turns a complicated process into a seamless experience, Christopher is the one to trust.","createTime":"2025-06-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"da7c84eb-7f86-57be-afb4-16d17751116d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I received great interaction and communication with the whole D.J Alexander team but especially Sarah Harrison - with regards to arranging and booking viewings, along with assisting in the application process.","createTime":"2025-06-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"309652e9-0b2e-50cb-a40e-f877a827a2fb","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We couldn’t praise Yasser and his team highly enough. First class service from the very beginning of our property sale journey. We would highly recommend for anyone looking for a professional, efficient and therefore stress free experience. Caitriona & Ian MacDonald","createTime":"2025-06-14T23:00:00.000Z","locationID":"DJS"}},{"id":"78919102-1425-505f-8f18-2ec9a40e8e57","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our experience renting the apartment was made a seamless process due to the fact that Stephanie was available to answer our questions and guide us during the process","createTime":"2025-06-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bca25e54-67a8-5d00-bc24-def6c5bb5387","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I cannot speak highly enough of the team at DJ Alexander for helping facilitate our recent move. I want to add a special mention to Caroline Connelly. Caroline quickly responded to our questions and kept us up to date throughout the moving process. She also went out of her way to ensure we got the move-in date that we needed. She was fantastic, as were the whole team at DJ Alexander, in helping us secure a great property.","createTime":"2025-06-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"95d575eb-ea35-54b7-9c69-6baf0aa3573f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I received excellent, friendly, professional service from Claire last week. Claire flexed her diary for me to enable to view a property in Glasgow G12. She couldn’t do enough to help. I would most definitely recommend booking a viewing with Claire, she knows her business inside out and is clearly amazing at her job! Thank you for everything Claire!","createTime":"2025-06-11T23:00:00.000Z","locationID":"DJC"}},{"id":"56450d5d-cbc5-5e53-b4c2-07e8eba52552","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a very good experience in dealing with DJ Alexander. Booking viewings is easy and multiple slots are available which makes the process very convenient . The property manager Cameron Lindsay was very helpful with prompt responses and a great nature.","createTime":"2025-06-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0fb373d2-61d5-58d6-be3c-baccd52b816e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Conor was absolutely brilliant in helping us through our house purchase. Always there on the phone when we needed him through a stressful period. An expert and I can't recommend him and DJ Alexander highly enough. Thanks so much. Nathan & Lisa.","createTime":"2025-06-11T23:00:00.000Z","locationID":"DJG"}},{"id":"b873704a-5d0c-5439-839a-171e8aae0938","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Highly recommend DJ Alexander to anyone selling their flat in Edinburgh. I found the entire process effortless due to the fantastic team that managed me through the process. Main interactions were with Stephen (senior branch manager) who was highly professional, kept me updated with progress as required and ensured the team got the flat in the best condition possible to put to market. Special mention to Sara who turned round the marketing material in record time and Abby who managed an amazing amount of viewings in a very short window.","createTime":"2025-06-11T23:00:00.000Z","locationID":"DJS"}},{"id":"a43de188-aedd-562e-bd9c-d95c3038c7d8","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great service from DJA. Good advice at the start and good feedback during the process. Lots of local knowledge. Esp Stephen, Sara and Abby in the Edi office . Yes, I'd use them again. :-)","createTime":"2025-06-11T23:00:00.000Z","locationID":"DJS"}},{"id":"5292fbb5-7a9b-550f-b62c-e21d735f9bc5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have just moved into a flat and my experience so far was excellent. The move=in process was smooth and stress-free, thanks to their clear communication and attention to detail. The Associate Property Manager Diane Harte has been incredibly responsive and attentive, available to address any questions or minor issues that came up. As the viewing was done on my behalf, she took her time to conduct another viewing during key handover to show me round the house. Overall, I am happy with the level of service received and would gladly recommend Diane Harte (DJ Alexander Sales and Lettings) to anyone looking to rent a well-managed property.","createTime":"2025-06-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b63157e1-a734-539a-a8a6-0a561b3d2d1d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gerrit Alberts was a fantastic agent to deal with after my tenancy ended. He was always fast to reply and listening to my concerns. During the tenancy the maintenance team always helped and the service was easy to use. One of the better letting agents in Scotland.","createTime":"2025-06-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a91392e0-13bd-5806-95f3-61123100318e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great service from Sarah McIntyre, Kaiya Rae and Abby Grigg. Always answered any questions promptly and kept me up to date every step of the way - Would definitely recommend!","createTime":"2025-06-08T23:00:00.000Z","locationID":"DJS"}},{"id":"9a113e0b-8cbe-5a26-9c0a-a5af9a6881b3","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"What a very pleasant experience dealing with Sarah McIntyre and Kaiya Rae when selling our property recently. Nothing was too much trouble and all questions and emails were answered promptly and to our satisfaction. I would definitely recommend the service provided by DJ Alexander, and their team, many thanks. Kenny & Penny","createTime":"2025-06-05T23:00:00.000Z","locationID":"DJS"}},{"id":"0f216d49-b3dd-5450-8e79-676c8f3181dc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have had several issues with the windows in the property and after several failed attempts of contractors not turning up Natalie Cotton offered to collect my spare key and meet the contractor to make sure the work got done.....going that extra mile made all the difference to me. She also kept me up to date with every step she took to rectify the problem...great asset to your company that is for sure!","createTime":"2025-06-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5ed99c2f-3cc2-5d71-b63d-170788c20af1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Zosia was professional and was knowledgeable. She answered all of our extensive questions with brilliant answers. I couldn’t recommend having her more as your letting agent. Professional, smart and inviting.","createTime":"2025-06-04T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"29d7a804-88cb-591a-be11-561dc7e666e0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a great experience working with Alexandra at DJ Alexander while searching for a flat to rent. She was incredibly helpful throughout the entire process—professional, friendly, and always quick to respond to any questions I had. Alexandra made what can sometimes be a stressful experience feel smooth and straightforward. Thanks to her support, I found a place I’m really happy with. Highly recommend!","createTime":"2025-06-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"633021d2-7744-5de0-9487-846da8b6ae72","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent service from Elliot - prompt to respond to queries, friendly and professional at all times and proactive in reaching out if needed. Elliot was always on top of any issues, greatly easing the stress involved in selling a property.","createTime":"2025-06-03T23:00:00.000Z","locationID":"DJS"}},{"id":"89ec2782-526f-5e72-9684-e0062f46e281","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My queries were dealt with quickly and efficiently. This was done with a sense of humour which is often not seen these days regards Bill Forman","createTime":"2025-06-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f3972e88-23a7-53f1-94f3-622ffeb021f4","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Could not be happier with the service from Sarah McIntyre and Sara Rankin , they were super efficient and helpful with the sale of our home in Edinburgh New Town. Sarah was friendly and kept in touch throughout all the viewings and advised us extremely well throughout the process, which we needed having been in our flat for 21 years and not having much idea about selling! They made the experience much smoother and less stressful than we imagined it might be. Very much appreciated and could not recommend highly enough.","createTime":"2025-06-02T23:00:00.000Z","locationID":"DJS"}},{"id":"82221465-bddd-5a18-84e4-37718e572aca","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I purchased my flat from DJ Alexander as a first time buyer, and the process couldn’t have been smoother. The agents knew everything about the property at the viewing, which I think helped me in my decision, as they appeared trustworthy, and kind. They also were vigilant in their communication with me following the viewing. There was only a few minutes between me enquiring to see the property, and me being booked in via phone call! Great experience, with a great company. Thanks DJ Alexander sales!","createTime":"2025-06-02T23:00:00.000Z","locationID":"DJS"}},{"id":"e0d58d81-5711-52f5-8854-c4e7a49ff2ce","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Selling our flat through DJ Alexander's team (Yasser, Abby and Sara) was a very smooth experience. Their advice was spot-on throughout the whole process, and they achieved a price greater than we had hoped for. It was very easy to put ourselves in their hands and let them get on with their jobs. Happy Bunnies at our end!","createTime":"2025-06-02T23:00:00.000Z","locationID":"DJS"}},{"id":"aa67fcb8-0ef5-5ba7-8aa0-54641656b1f9","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Everything in selling the flat went as expected. Advice etc was excellent and would recommend the team Yasser, James and Kaiya","createTime":"2025-06-02T23:00:00.000Z","locationID":"DJS"}},{"id":"67f17d56-3da8-5876-9e2b-99ac0e8cbc99","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Diane and Paige are so lovely and helpful and they assisted us with our flat viewing and check in date in the best possible way. Easy to talk to and accommodating.","createTime":"2025-06-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5e3146b2-d0a1-51be-bd91-30a9f4c71c17","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great Service, quick responses, very supportive!","createTime":"2025-06-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8ec0186c-8300-54a4-8c28-15a859db8dfd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Would just like to write a review about how my dealings with Stuart Rae in particular have been. My cleaning company is a contractor for dj Alexander and we are in regular contact with a number of employees but Stuart stands out the most. Very helpful and very easy to deal with. Any difficult issues that arise Stuart is always on hand to help solve them even if it’s not his job. Happy to do work with dj Alexander just because of how great Stuart has been! Marc.","createTime":"2025-05-31T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c1063a36-dc45-5b55-805e-1224514237d0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Paige, Diane, and Hannah did a superb job showing me around a flat that I ended up renting and helped make my move in process very smooth.","createTime":"2025-05-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"93aa2eaf-fc5f-5f51-8375-7e35e148ff9d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Extremely, professional, friendly staff. Queries answered very quickly (even out of hours) special thanks to Gill Annand for sorting everything from the first call and through the viewing / application process. All complete in a few days without any fuss or delays with exceptional communication.","createTime":"2025-05-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2be798d6-ec6d-53ac-9bd4-66c25c1969a0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The property manager Lauren Brown was very helpful with several issues including looking into replacing carpeting, bathroom upgrades and general rental advice. Thanks so much","createTime":"2025-05-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bf900d91-9ee5-51cf-ac75-0e74d8260065","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The assistance from Dora Alves & Liam the plumber being kept in the loop during work was helpful & also speeded decision making the job quicker.I would be very happy if Dora handled all my repairs & maintenance","createTime":"2025-05-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"745c4b56-41ac-5d2d-ab0c-a9575af6fc55","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Cameron helped us and was very easy to reach out to. Thank you!","createTime":"2025-05-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"814d5bc7-0b0e-520f-bfd9-fd26688cc124","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Laura Mctaggart was SO helpful, understanding, patient, efficient, and caring while I was negotiating the stressful path to renting my new flat. Can't thank her enough for making a complicated process easy.","createTime":"2025-05-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"eb1f2eeb-f916-5ad1-9ced-b53cb0424d09","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Always reliable whenever I had an issue with something in my flat, it was fixed with a reasonable timeline","createTime":"2025-05-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"867875fb-0f12-5dfe-a6f3-0d731a762aa5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The application process was very simple and Cameron Lindsay was a big help in answering all my questions and walking me through the process.","createTime":"2025-05-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e1c1a966-8a37-5d25-b0cf-a6101b3d1aab","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We recently undertook a flat viewing with Alexandra, she was friendly and gave us space to view the flat ourselves, and was then there to answer all our questions. Since then, her communication has all been very timely, and she has been very helpful with providing information for us about moving into our new flat. So far, only great experiences.","createTime":"2025-05-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"758cce6b-a3d6-51a8-a7b1-de0e6187256a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"They fully resolved the issue with the tenant and a special mention for Claire Rowayinor who kept me updated and found a resolution that was to my satisfaction","createTime":"2025-05-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2eda8503-7cbd-5ff0-8d58-487c63ea8e7a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a great experience with the agency, especially thanks to Ross Lowder, my property agent. He was consistently helpful, responsive, and highly professional throughout the entire process. His support made everything so much easier. I genuinely appreciate his dedication and would gladly recommend him to anyone looking for quality service.","createTime":"2025-05-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"35653b72-a0b8-5825-926d-a21cfb34e49d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Callum continues to be a great help, following-up quickly on detailed requests.","createTime":"2025-05-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a5e264c6-9d8c-55c3-8f8a-b73038d9541c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Alexandra Holzbarova showed me around a property in Edinburgh that I was very impressed with. She was very patient and answered all my questions. She made the application process easy and was very prompt in getting a response from the owner and sending me the next steps to lease the property. Well done!","createTime":"2025-05-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8eee6525-6af4-555f-a3eb-c0a677007463","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Zosia Mlynska showed me around a property in Glasgow city centre and could not have been more amazing!!! She was extremely welcoming and well informed of the property and helped with any queries we had about the place! could not thank her enough for all her help!","createTime":"2025-05-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5c498aeb-3f14-57b9-b746-bec149537fef","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"sarah harrison was very helpful with everything to do with moving into the flat! all very quick and easy, thank you so much !","createTime":"2025-05-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0a42b791-e769-5dc2-8754-0fbcb48cab38","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have had Samantha managing our property over the last year. She has done a great job keeping us informed and promptly taking action to resolve any issues.","createTime":"2025-05-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"96e19bdb-1b6f-5e2a-aaae-09bd6ef9f0d3","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Had some ups and downs with dja but thanks to Alison Mcinnes all of our concerns and problems were dealt with and we were reassured every step of the way despite our landlord not replying","createTime":"2025-05-21T23:00:00.000Z","locationID":"DJC"}},{"id":"73633005-bfd2-5d62-9683-a6cedf52b01f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The process was quick and easy. Holly, the letting agent that took care of us was brilliant. I can’t express strongly enough how lucky we felt to have her guide us through the process. She is a credit to the company and herself.","createTime":"2025-05-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"22d4be8f-2f78-53cd-9c78-73ef30bc46d9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Imran was a big help.","createTime":"2025-05-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ff55d436-b3a0-5eed-ad50-f3fddecb4e8b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have been tenant with DJ for a number of years now and recently moved into one of there other properties, they made the transition and application process very easy and hassle free. My property manager Zosia at my new property has been fantastic, she always kept me right and passed on any information or requests I have made. Regarding the property. She’s a credit to the DJ team and tenants alike.","createTime":"2025-05-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"19fba6b6-4adc-58ab-98a8-5a0c99047c46","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had Paige and Diane dealing with me. They were good help and provided me good service with my move in. They helped me with my queries. I thank them for their support. Definitely a 5 star to them.","createTime":"2025-05-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"262f8636-0f2a-536f-9ed7-6153b658336a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"After we initially viewed the property we were after and then seeing that another tenant was chosen, we were delighted when we received an email from Joye Rankine saying that we were back on the running. We then, after a few days of waiting successfully got the property we had our hearts set on and we couldn't be happier. Joye was lovely on our initial viewing, and then subsequently when we were going through the whole process she was amazingly helpful and made us feel cared for. She is an absolute credit to DJ Alexander! We are both so happy, and she very much got us there.","createTime":"2025-05-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fa993508-d509-553c-8d4a-617c017bd5eb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am so pleased we chose DJ Alexander (Aberdeen) to help find a suitable tenant for my property. From the initial consultation through to successful completion, Gill Annand kept me right throughout the whole process. Her help and support was invaluable and she ensured that all necessary pre-requisites were carried out promptly and efficiently. A seamless and stress free experience with Gill taking the lead and getting everything organised in preparation for handover to our new tenant who we are very pleased with.","createTime":"2025-05-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3704fde5-b550-5d33-a623-19fd612d2fca","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent service from Emily Lettice Emily was incredibly helpful and professional throughout the process of renting out my flat in Edinburgh. She made everything clear and easy to understand, and her support was much appreciated. Highly recommend her service","createTime":"2025-05-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7100a9af-cf4d-5416-8697-4b2932153154","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"The Property Manager is communicating clearly and regularly with us to keep us up to date with the marketing process and outcomes.","createTime":"2025-05-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9f3cbd8d-df2c-5ffe-aa8e-a2d1d4da5197","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Lovely women I spoke to on the phone. Good costumer service.","createTime":"2025-05-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b524c143-f3de-5045-b718-e1062e784331","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"First time renting with DJ Alexander and I couldn’t be happier with the experience. Scott McKee was the agent I dealt with, and he made the whole process incredibly straightforward. Always super helpful, quick to respond, and just genuinely easy to communicate with. He took all the stress out of renting and made everything feel smooth from start to finish. Would definitely recommend!","createTime":"2025-05-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4d217360-742f-5806-b630-a4ae4822a1d5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I viewed a fab flat in glasgow and the very lovely Zosia Mlynska was absolutely lovely and very friendly and helpful and as I have now secured the flat zosia is great and helped me with all the queries I have. I would definitely recommend DJ ALEXANDER.","createTime":"2025-05-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"67727c5d-99d8-5a90-9170-5b99324d9af8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I wanted to take a moment to express my appreciation for Kelsey Weeks. She provided excellent support in helping me secure the return of my deposit and maintained great communication throughout the process. Her professionalism and efficiency made the experience smooth and stress-free. Thank you, Kelsey, for your outstanding service!","createTime":"2025-05-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1eced617-c40e-5c43-a26c-068a54559129","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"We recently moved to a new property with DJ Alexander and had a great experience, thanks to their excellent support. Unfortunately, we were locked out last week, but Lewis from their team went above and beyond to help us—getting our door lock fixed in less than two hours. We truly appreciate the quick and efficient service. Thank you for such a positive experience!","createTime":"2025-05-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8e95faef-85a1-5346-a447-6d73aabefaec","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"First class as always :-)","createTime":"2025-05-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3d0d313f-afd1-5c99-917d-aef03232d19c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I couldn't recommend DJ ALEXANDER enough! My letting agent Alexandra went above and beyond in assisting me to find my dream property for my partner and I. The flat viewings with her were super informative and communication afterwards was excellent. Would recommend to anyone hoping to find their new home!","createTime":"2025-05-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8b5faa82-d28e-54a6-9070-6a92b3c79045","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander made the move into my new flat really quick and easy! Diane and Caroline were great throughout the whole process.","createTime":"2025-05-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"10f9fa44-1474-585a-8f45-cb0443efb4fe","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Lauren Brown was great in assisting me with my enquiry! She is quick and efficient and really helped me with my issue !","createTime":"2025-05-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ad4bd102-85f3-536d-ba40-415179deec50","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I've had a fantastic experience with DJ Alexander so far. Brandon Wiseman was incredibly professional during my viewing, and very informative about the process for applying for the flat - in person and in follow-up emails. Gill Robertson-Cree was wonderfully supportive and kind during my successful application process. She really went the extra mile. I also had very positive experiences with the referencing platform and support agents (Goodlord). I'm very impressed all around!","createTime":"2025-05-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ffa02276-961b-5c11-922b-50f80b7329b6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Have had a really good experience with DJ Alexander in finding a flat for my second year of university. Alexandra Holzbarova has been so friendly and helpful during the viewing and the rest of the process.","createTime":"2025-05-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e5416852-f7f9-5770-9166-00ebdfa0fa13","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had the pleasure of working with DJAlexander and I must say, their assistance was top-notch! Despite my numerous questions and problems with filling some forms, they were patient, knowledgeable, and provided clear guidance throughout. Their professionalism and expertise was excellent to be honest. I'm thoroughly impressed with the service provided by Djalexander. Highly recommended! Thank you for your exceptional support.","createTime":"2025-05-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b1e1c4a9-47c0-51db-8f98-b330f26ad00c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"In November 2023, I was in need of an apartment and stumbled upon a property on DJ Alexander's website that caught my eye. I reached out to them, and they efficiently arranged a viewing. The process was smooth, and we successfully secured the apartment. When I later decided to explore new options, DJ Alexander prioritized my search, making the experience seamless. Special thanks to Kjartan and his team for their exceptional facilitation. Recently, I've been informed that my landlord intends to sell the apartment, prompting another search. Fortunately, DJ Alexander has once again prioritized my case, arranging viewings for properties that match my preferences. Sana has been particularly helpful, obtaining my search preferences and forwarding relevant listings for a hassle-free experience. The maintenance team has also impressed me with their prompt service, addressing reported issues quickly. Overall, Alison has been incredibly helpful, responding promptly to my messages and directing me to the relevant department when necessary. His guidance on resolving issues has been invaluable.","createTime":"2025-05-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"66aa1a3b-14ee-5647-8a5b-3372bf2b8567","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The staff are helpful and very polite, and they always try to help and have also helped. especially Laura McTaggartand Sarah Sarah Harrison.","createTime":"2025-05-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"463133f6-830a-5ae9-b882-0968ecdb7964","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The viewing was very well conducted and presented by Galina. She was very clear with all the information. Also very patient with all my questions and doubts. Thanks Galina for your help.","createTime":"2025-05-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a627c8f3-8e25-5ec2-90e2-76f2db429cfc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Elleim was very prompt on time and great service both in communicating and viewing. Loved the courtesy .","createTime":"2025-05-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"08602fa9-c86f-5fe4-9b27-deb1633a9c99","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Cameron Lindsay provided us with top-quality service from start to finish. He was professional, responsive, and went above and beyond to ensure everything ran smoothly. We couldn’t have asked for a better experience highly recommended!","createTime":"2025-05-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b6cdedba-52c8-5710-ab15-94b0c0d199c4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Micael has been particularly helpful throughout the application process. Many thanks","createTime":"2025-05-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"87013738-68ea-5372-9ab3-ced5c091e110","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"While we were dealing with a leak in our property as well as the resulting damage, Catrina Conway, who had been assigned to our case, had been incredibly helpful in resolving this matter quickly and efficiently, while also being absolutely kind and lovely! So far DJ Alexander has been one of the best experiences we've had with letting agencies in general :)","createTime":"2025-05-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6247ae1a-f9e9-5ad3-abad-71176a8bd06b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"As a landlord I find the communication excellent, something I place a great deal of importance on. Fiona Robb has been great at keeping me informed and driving things forward to a successful conclusion on numerous occasions with regards maintenance issues with the property. Thank you","createTime":"2025-05-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c789addb-b664-5129-a247-edc55331942b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our agent Imran Iqbal was fantastic, always checking back in with questions or updating up with any new information. Massive thanks to him for the amazing service","createTime":"2025-05-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"698f40b2-c7ec-5a4f-97f3-d4693bf42e8e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very good experience!!! Very efficient and fast service with a very warm interactive staff. I had an interaction with Gil Annand for DJ Alexander Aberdeen branch who made my renting experience very hassle free and easy.","createTime":"2025-05-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9e116d99-e591-5533-ac84-4cb4def97767","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Just like to say a huge thank you to Gill Annand from the Aberdeen office, we are first time renters and Gill went over and above to help two aging customers. I would also like to highly recommend DJ Alexander and the rest of the staff. Thank you. Linda & Bill","createTime":"2025-05-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"eda2740b-60c4-52fb-ac40-172f8f2f80f4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have always received excellent customer service from DJ Alexander. On this occasion Sana managed to change an inspection date for me which I really appreciated.","createTime":"2025-05-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"24ac35c2-9af0-51c6-a638-65060aed206f","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"The process of renting has been generally smooth and efficient. Above all we would like to give a special mention to Gill Annand in the Aberdeen office, whose kindness and professionalism was exemplary. This is how good service should be delivered! Our only negative would be the online validation process, which we felt was too long, repetitive and rather dehumanising.","createTime":"2025-05-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a841135f-2baf-50ca-9424-a099954660a3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Alisa Nicholson at Inverurie Office has been excellent in supporting us during the tenancy for a number of years. The customer service, guidance, support and prompt response 👌! James","createTime":"2025-05-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"66e8194d-0988-5a28-8ba3-a3810547ebda","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Amazing service","createTime":"2025-05-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fb0283d9-6bcf-5576-9a0c-8eee5768dfac","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill Annand, DJ Alexander, Aberdeen, is the epitome of kind reassurance and joyful, honest communication. At a time when I was very anxious, Gill’s wonderful communicative manner helped me feel calm and that I could trust her and the team to do all they could and did to create a smooth rental agreement process. It’s a privilege to be able to write Gill a review. I recommend her, wholly. Thanks be to Gill. Kindest regards, Portia-Nicola Ryrie","createTime":"2025-05-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bbb85c8a-0d9a-5a9b-82ff-79f890d4f9fc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It’s a top letting service at DJ Alexander, very happy, re-letting can be challenging but they were all over it, special mention to all but specifically Elaine Thompson who worked very hard to completion, Garry and Hope in end of tenancy too, very professional all round! Thank you!","createTime":"2025-04-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"31bd3838-6537-5166-94e5-a8650056f2d9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My experience with DJ Alexander has been great so far. The staff are very efficient. Special shout out to Monika Sakowska who recently assisted us with a few things following the inspection! She has been incredibly friendly and responsive!","createTime":"2025-04-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fda65371-b068-51cb-8872-a5db26fc4385","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Jennifer Flynn organised a boiler replacement for me. The whole process was very smooth and efficient, very good communication.","createTime":"2025-04-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e46ac6ae-9ae1-5520-ba25-fb59967867d4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"A big company, so all the documents were automated and quite easy to do. Joye Rankine, who showed us the flat and gave us our keys, was super helpful and lovely, and made us feel very welcomed.","createTime":"2025-04-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"35accf66-72fe-521b-9abd-9d91521eb4cf","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"A tenant with a number of letting agents over the past 20 years I have experienced ups and downs, but a flawless level of service from DJ Alexander. This is almost entirely due to the special attention afforded me by Amy Taylor. Any problems - she sorted them out quickly and professionally, with no sign of the delays I had come to expect from other letting agents. Highly recommend.","createTime":"2025-04-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"09501e4d-51a6-5c2a-8a30-ab6e0197ba4d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Elaine Thompson from DJ Alexander recently carried out an inspection of my apartment, and I was thoroughly impressed with her professionalism and attention to detail. She was punctual, respectful, and communicated everything clearly throughout the process. Elaine made the experience smooth and hassle-free, and it’s reassuring to know the property is in such capable hands. Highly recommended!","createTime":"2025-04-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2042fc61-dff0-5549-8817-9e997cb57204","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Good overall experience renting with DJ Alexander team, clear and timely communication throughout. Hannah B has been especially outstanding, going the extra mile where it counts. Highly recommended.","createTime":"2025-04-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b237d5d8-7d53-5976-b637-1577d06ca549","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ ALEXANDER LETTINGS has got an amazing and professional staff team Very polite and always happy to help as always This is my second time of renting from DJ Alexander,I enjoyed every part of it(my first and second home ) Hannah Bernard Imran iqbal Sana Bilal Jess Kathleen Ashley Weldone guys Please keep up the good work","createTime":"2025-04-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f98bcb37-b20c-5b55-93d7-81fbd627b02e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"That was an outstanding experience solving the maintenance problem!! Lewis Devlin, the Property Relationship Manager, was enthusiastic and helpful. The maintenance team was also professional!","createTime":"2025-04-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f7e601ef-6f3d-5651-8d14-1960ed1b7301","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I gladly want to say a big thank you to my agent Cameron Lindsay for his tremendous effort in providing my request in no time His approach is so marvellous and I must say he is one in a million. Thank you","createTime":"2025-04-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4ee24463-0ddc-5f59-a1cd-0856f8f1a7f3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Have been a landlord for a number of years and always been grateful for the service that DJ Alexander provide. Samantha Bell has been brilliant with me, and Hannah too have both helped me enormously with some tenant issues and have been there to help so much in keeping calm and getting this resolved. The best compliment I can pay is that I don't have to worry with this team in place to manage my property. Thanks Samantha and Hannah!","createTime":"2025-04-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ec553e35-123f-5c3b-8433-9df7194c0f56","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had a great experience with Matthew Bancks, Property Manager at DJ Alexander. Matthew was extremely helpful during our viewings — he was professional, knowledgeable, and took the time to answer all of our questions thoroughly. His friendly approach and expertise made the whole process much easier and more enjoyable. We really appreciated all of his help and support and would highly recommend him to anyone looking for a property.","createTime":"2025-04-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9fbdc16c-999b-5017-a104-77a2f738ba88","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Quick turn-around for information & clear communication, both Chloe M & Emily J were great!","createTime":"2025-04-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1396931a-df21-5874-ab2b-fae2f7b32ed2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"As a landlord I have been very happy with the way DJ Alexander has been managing my properties. They are always quick to respond to issues and are able to obtain various quotes from contractors for any work that needs to be done with the minimum of fuss. They also keep up to date with all the laws and regulations and appoint professional companies to enable compliance with these existing regulations. On a final note I can always rely on then to respond to any queries that I may have within an acceptable time scale","createTime":"2025-04-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0483a61d-bb18-5977-a377-641f49fa4b4a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very friendly, viewing process was informative. Kieran was very helpful.","createTime":"2025-04-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ee175775-5e5b-5439-ba69-3ddc358fac1e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Micael Pereira is a good member of staff(DJ ALEXANDER )he was incredibly helpful, flexible, and always available when needed and happy to help, he made the process of finding and securing a flat very easy, streamlined, and stress-free when you meet him, very professional , Amazing. Thanks to his expertise and guidance.Keep up the good work.","createTime":"2025-04-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"71ef7463-3156-5d0f-b636-801f2e5ddc9b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Just recently moved in to my new flat and the process has been so smooth and quick. Diane has been fantastic throughout the whole process.","createTime":"2025-04-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e7c11a00-8a6f-5b7f-89c7-1af075fc7872","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a great experience in finding and moving into my new flat with DJ Alexander this spring. Both the viewing and check-in went very smoothly, agents arrived precisely on time and showed everything I needed. The overall process of referencing, tenancy agreement and moving in was also without any issues. Now I am very happy with my new flat.","createTime":"2025-04-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f58d5d6b-b9c2-52b0-b405-1a293ff7ea77","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Jenni was very helpful and kept me informed about the progress of the work.","createTime":"2025-04-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"eb3ec892-08ab-5924-bb95-0a7aca32f41c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander provided a very efficient and smooth process. Never having rented before Matthew was very knowledgeable when answering my questions and called to follow up which I found extremely reassuring. Thankyou","createTime":"2025-04-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"da71146e-fc8d-5d79-a4f1-88c7b6214b21","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The experience with DJ Alexander has been extremely straightforward and simple for myself and my partner, in particular a shout out to Brandon who was extremely helpful showing us the property and giving us details of the flat and Micael who helped us with documentation.","createTime":"2025-04-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"74d2163c-0e24-5663-a49c-823010af25f3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have contacted with Laura Mctaggart for my first rent in Edinburgh. She is sooooo nice, patient and cheerful during the whole process! I had some trouble with my documents, and she was always there for helping and calmed me down. I am so happy to have her as my advisor!","createTime":"2025-04-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"af32c59e-5460-57d8-8e7d-427bc07cf63c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"From viewing a house to having the lease sign and all organised was a week (and four of those days were the Easter weekend, so actually three working days!) Very fast service, was looked after by Gill Robertson-Cree who was REALLY quick to reply to any emails and enquiries I sent, they and the company are friendly and professional and would highly recommend.","createTime":"2025-04-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4f87e9df-83fd-5c3b-99a3-5b5458f8aa8e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander manage a flat for me in Glasgow. Required a boiler service. Contacted Jordyn Curtis, Property Relationship Manager, who made all the arrangements and ensured the job was completed correctly and in a timely manner. Very pleased with the service received.","createTime":"2025-04-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"924d4be4-0e94-56b8-ada9-81ce1bae573b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We rented a house from DJ Alexander recently and had a great experience. The whole process was straight forward/ house was beautiful and check out was easy. We had a couple of minor issues with the property, which were resolved in a timely manner. Everyone was so helpful and friendly- from viewing team, through repairs and finally the check out crew. Cannot fault anything. Thank you All.","createTime":"2025-04-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f9fd3249-cf13-5adc-83a0-e3965c6d3c0c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Professional, worked out without any problems.","createTime":"2025-04-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"be60520a-b6ee-5571-a29c-6b7d6b8e8e11","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am a Portfolio Landlord and have had 7 Buy To Let (\"BTL\") Properties in Aberdeen being managed recently by Portfolio Manager Samantha Bell on my behalf. I rely heavily on Samantha as I am not local to Aberdeen and she effectively does everything on my behalf. I have recently been selling some BTL Properties and Samantha has been of great assistance in organising various works (repairs and improvements) on my behalf to ready Properties for Sale. Samantha is an excellent communicator and responds very quickly when I raise any questions. Nothing is too much trouble and she clearly understands the needs of me as a Landlord. I was going to Sell all 7 BTL Properties however, given Samantha's recent involvement and excellent service (much improved over the previous Property Manager involved in my Portfolio), I have decided to keep 2 Properties which Samantha will continue to manage on my behalf given the level of confidence I have in her. She is very professional in her approach and is an excellent representative on behalf of DJ Alexander.","createTime":"2025-04-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3887f223-7388-595a-b0d9-d43953440be3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I've been renting with DJ Alexander for about a month, and even within this short span, Ramya has been a wonderful support. She ensures to follow up on any repair requests I put in, and tries to make them happen sooner rather than later. I'm genuinely thankful for her.","createTime":"2025-04-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b87bc335-7181-522d-964f-54181d30e67d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Laura Mctaggart made the whole process to rent a new property so easy and pleasant. Quick responses to all questions and queries and a fast turn around in getting my tenancy agreement signed. I cant thank her enough.","createTime":"2025-04-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"87dc0d70-9bbf-56a4-8757-2a9cda7bfded","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"What great service from Monika Sakowska at the Aberdeen Branch. Her politeness and prompt attention to our requests has been very helpful. A pleasure doing business with Monika.","createTime":"2025-04-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"05ec3934-04de-5049-8d0d-5d1c4db414e1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Laura Mctaggart at DJ Alexander was an absolute lifesaver during my application process. From the very beginning, she was incredibly helpful, guiding me through each step with clarity and patience. Any questions I had were answered promptly and thoroughly, demonstrating her excellent responsiveness. What impressed me most was her ability to quickly resolve any issue that arose. There were a couple of minor hiccups during my application, and Laura tackled them efficiently and effectively, minimizing any stress on my part. Her proactive approach and dedication to ensuring a smooth process were truly remarkable. Thanks to Laura's support, my application experience was significantly less daunting than I had anticipated. She is a true asset to DJ Alexander and I would highly recommend her services to anyone looking for a reliable and efficient Application Advisor. Her professionalism and genuine care for her clients shine through in every interaction.","createTime":"2025-04-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d1932be3-e396-5197-b9ca-e54b986fa473","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Paige Holbein was really supportive and sped up the process of my offer and moving! She was reassuring throughout and made the whole process calm 😊 I would also like to mention Gill Robertson-Cree was extremely prompt to respond to my queries and clear with my steps to moving in!","createTime":"2025-04-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e6aae8db-9013-54fb-a5a2-8c8239efd23e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have been renting a 2 bedroom flat in Roseburn through DJ Alexander since January 2023 and am very happy with their service. They have responded promptly to my requests for assistance if there have been problems with the infrastructure. Recently I had my 6 monthly inspection that was carried out by Joye Rankine. She reported that the flat was very neat and tidy and generally in very good condition. Thank you, Joye for your excellent service.","createTime":"2025-04-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"41bb2d30-b127-5c7d-8c53-a240c1cb59f3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Charlotte - Inverurie branch was extremely helpful, always available and made the new rental / move very easy.","createTime":"2025-04-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4204bfbf-7808-54d9-8f56-c62b6ce3f5a5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Lauren Brown was helpful in sorting out the matter I was dealing with. She was effecient and quick in responding the communication. Thank you Lauren!","createTime":"2025-04-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6c5597c3-8f87-50d9-96f0-08c45c0ee9c3","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Thanks to all at DJ Alexander, I had a very smooth experience moving into my new apartment. Assisted by Leonorah at every step, I was delighted with the service.","createTime":"2025-04-13T23:00:00.000Z","locationID":"DJG"}},{"id":"d9457c9d-2134-5002-b880-a4df1f8ca5aa","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Alexandra Holzbarova was an extremely sweet, helpful and supportive agent who answered all of our questions and made it extremely easy for us to secure our dream property! We are extremely grateful to her and are in general grateful we were treated by such a professional and helpful agent! Hence, we further recommend DJ Alexander for prospective tenants as the best service!","createTime":"2025-04-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5194f249-2be8-5d2e-8a0b-c0492749807c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Being a first time renter I was very nervous but luckily Carol made everything so much easier. She was incredibly helpful and supportive, replying promptly to all of our questions. Would definitely recommend DJ Alexander.","createTime":"2025-04-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"adffd8a0-5d98-505b-8bec-337c90257ee3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ryan Cochrane was so friendly and nice when he was showing the flat. So quick reply to emails. My partner and I are looking forward to moving to our new flat in Edinburgh. Thank you so much DJ Alexander and especially Ryan.","createTime":"2025-04-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"49ffe60d-63bd-5078-bc1b-68daeb46a5d0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Lewis Devlin, the Property Relationship Manager we were dealing with, resolved an issue in our flat quickly, efficiently and was very communicative.","createTime":"2025-04-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5fc57a36-85cc-5195-b3eb-fbf0c53ca918","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander took so much stress out of moving. Finding a great flat and sorting out all the paperwork was seamless and surprisingly fast. Highly recommend to anyone looking for a property. Staff are friendly, efficient and fast at replying.","createTime":"2025-04-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b85af36c-7dde-58ae-bf18-f0454c6216f8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Lauren Brown was incredibly friendly and approachable during the inspection. She was very helpful and promptly communicated my concerns to both the maintenance team and the landlord. She acted as a great bridge between all parties and made the whole process smooth and efficient. I really appreciated her support and quick follow-up. Thank you, Lauren!","createTime":"2025-04-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"003f0519-00c3-5857-8062-ccffbb34eba0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had great advice from Gemma, she has been amazing through my rental of new house. She helped me in every way, very prompt in replying to emails and messages.","createTime":"2025-04-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ef405faa-7a45-5fc9-b952-c1a5d3defabd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Alena was very helpful :))","createTime":"2025-04-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c042bdb1-7a03-50ae-b214-7b6b11741c11","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander front of house staff were a pleasure to deal with, Sandra and Callum couldn’t have been more helpful and pleasant.","createTime":"2025-04-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1c6f8546-8b1e-5533-baa6-1000e32fcd60","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Cara Brown was very helpful in advising regarding the checkout procedure and took time to explain everything. I would definitely recommend Cara.","createTime":"2025-04-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"732d67e7-2b3e-5322-ab6a-0649e06cb461","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Karolina Robertson from Aberdeen office - the best manager that I meet, ever! Thank you very much!","createTime":"2025-04-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"db5b85f5-9e67-5329-b176-93e835554b63","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Sandra in Byres Road is very efficient and very helpful. Her communication is excellent.","createTime":"2025-04-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8eb40271-a81a-5462-866b-f5557ce6e725","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great expertise in finding the right tenant quickly which is very professional with a smooth transaction making it all effortless on my part. A special mention for Kaydee in the Edinburgh branch and Aleksandra based in the Glasgow Branch. Excellent team work gets results","createTime":"2025-04-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6bc461a7-dd6d-5b2e-b951-3319af489350","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have always found the staff to be very helpful and accommodating, taking care of everything for a reasonable fee. The communication is always appropriate and timely.","createTime":"2025-04-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4ea0c6b3-a965-5a3f-856f-10ed52763583","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Gill has been so helpful in this whole process and made sure everything has been done on time. Took me around a week to find and secure a place! Very efficient and so easy to communicate with!","createTime":"2025-04-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"550222d3-2d9d-53b0-bb80-472dd5a68cfd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Stephen is one of the best front of house people for dealing with, he’s polite, efficient and an all round good lad.","createTime":"2025-04-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"77352b70-b016-52aa-ac75-0bf03404b63a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Alexandra was really friendly during our viewing, very prompt with responses to emails, and clearly communicated everything we had to do to secure the flat we want to rent.","createTime":"2025-04-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ce8a8583-5034-54cd-b001-0b36dc37a163","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Aleksandra was an incredible help. Very efficient and happy to respond to any questions or concerns I had. I would highly recommend DJ Alexander to anyone looking for a new property.","createTime":"2025-04-03T23:00:00.000Z","locationID":"DJG"}},{"id":"631abe0b-cfcc-59f6-a411-b7c39f8ea456","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Carol Clark was absolutely amazing to co-operate with. We had some issues with Goodlord's bot but she was able to work everything out whilst keeping patient and understanding. I would definitely recommend to rent with DJ Alexander. Thanks!","createTime":"2025-04-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ed6186ed-0351-5b9e-8463-91e3c98d9610","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Having been told by my landlady of 21 years that I need to find a new home as she nows wants her son to move into my property came as a tremendous shock. However thanks to D.J. Alexander and Chloe Mitchell from the Edinburgh office my nightmare is now coming to an end. Chloe has been excellent and is always available to answer any of my questions. The Goodlord application form can be considered difficult for a 72 year old to navigate. But with Chloe's help we have succeeded. Many thanks to everyone at D.J. Alexander who helped and a special big thanks to Chloe.","createTime":"2025-04-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f20a1572-fed5-510e-ae6f-706be8d9734b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We experienced a significant improvement as tenants after DJ Alexander took over from Stonehouse Lettings. Our property was repainted, and old appliances were replaced with new ones, making a noticeable difference in our living conditions. Numerous steps were taken to enhance our home, and any issues we raised were addressed promptly and efficiently. Our property manager Alisha was highly attentive and resolved concerns as far as possible. We are incredibly grateful to the Aberdeen team for their professionalism and dedication, ensuring our property was upgraded to a higher standard.","createTime":"2025-04-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"98d4336f-717b-52f0-8a8d-827c5e521985","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Amazing service and helped me with all issues","createTime":"2025-03-31T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c02891c3-6852-51d4-8725-f511a0ccf02c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Is my second time for renting flat in Edinburgh, I was asking thought Zoopla, Sana from DJ Alexander reached me out and reply me very soon and answered all my questions. I asked if I am too early to have a viewing as I contacted them 2 months before my preferred move in time. So Sana gave me advices with really polite and kind replies though I am still havent rent from them. I am looking forward to search a flat from DJ Alexander and it makes me feel they are very reliable. Thank you Sana","createTime":"2025-03-31T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7ffd2c3e-b0f9-546b-9337-b3684968b701","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Best of the Best Quick Response Helpful","createTime":"2025-03-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"afc4ba55-54ee-5f33-922d-f662617700ce","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander have been very swift and efficient from viewings to contract. My viewings with Aleksandra were un-pressured and gave me time to think and consider. My email dealings with Laura Mctaggart, regarding the application and contract, were written with refreshing clarity and instruction that made the process less stressful. Both of these agents made their roles in the process clear - which is unusual in my experience.","createTime":"2025-03-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b27746a4-7c5d-5873-9fb7-2a8ed4e66449","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We’re really excited to be picking up the keys and moving in to our new flat on Tuesday. Alexandra has been excellent throughout the whole process, from the viewing, to negotiation and helping us with tenancy queries.","createTime":"2025-03-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a21d8153-7112-5751-a445-34f06bab9914","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have just moved into a property managed by DJ Alexander. Zosia has been fantastic, quickly answering any questions I have had. I would highly recommend!","createTime":"2025-03-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6f0756cd-2f01-56e3-aed5-aa04675f1ba4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Jenn Cabrera Tejera (D J Alexander's property manager) did a routine inspection last week. She was on time, super friendly and efficient at doing her inspection. Thank you so much for making it a nice experience!","createTime":"2025-03-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"41153719-dbf7-5ab8-89d2-506ae55373ea","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Moving flats with DJ Alexander was easy and stress-free! Holly did our viewings and she was amazing! She took her time to answer all of our questions and explain the whole moving process!","createTime":"2025-03-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"db437ef3-f08b-5983-9cc6-93b74d6fdfa0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Laura McTaggart at DJ Alexander went above and beyond to ensure our family’s lease process was handled with speed, efficiency, and professionalism. From the initial viewing to the reference checks, every step was smooth and hassle-free. As the tenant, I truly appreciated her clear guidance, patience, and good humor. She was always available via email and phone, promptly addressing any questions or concerns. Her expertise, proactive approach, and kindness turned what could have been a stressful and complicated process into a surprisingly pleasant experience. We are incredibly grateful for her dedication and support. Thank you, Laura, for making everything so easy","createTime":"2025-03-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ebf8b7ae-9cf3-5f3a-8b36-ba9b9f3de545","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very pleasant experience dealing with this company as prospective tenants. Zosia, in particular, has been a great help to us, patiently answering all our questions and making every effort to find us the home we are looking for.","createTime":"2025-03-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"54b005b8-62da-51dd-a5b4-786ac23ff7a7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Massive thank you to Jill Pirie in the Inverurie branch for delivering a great service in helping us with our new home, she was fabulous start to finish, I really appreciated the fast responses regarding any questions we had and keeping us updated while things were being processed.","createTime":"2025-03-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1ef2c193-ba83-5477-824a-6ba396e142cc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Entire process with viewing and reference check was very quick and Laura McTaggart was always available via email and phone calls. Thanks for being so proactive and helpful!","createTime":"2025-03-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c2b1ac7b-af76-5ae3-9279-86edcf4a6d13","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great service all round. E-mails were promptly answered and engaging sub contractors to deal with issues arising on selling our flat were seamless. Nothing was a problem and we felt very confident with leaving things to the agent. In particular Sarah McIntyre lead her team very efficiently. If we find ourselves in a similar position, ie a flat to sell, we would certainly use DJA.... so should you. Dave C","createTime":"2025-03-27T00:00:00.000Z","locationID":"DJS"}},{"id":"87cfdced-bdcf-5569-82a8-023ae145a001","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent experience with DJ Alexander! Responsive throughout our tenancy - and a very smooth process for leaving our property. Johan Ross, the End of Tenancy Property Manager was a pleasure to deal with.","createTime":"2025-03-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"76cc4df4-3919-5aeb-a598-2840ccc221a9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Sandra on reception is always very helpful in arranging our key pick ups for properties and always very polite and helpful with any questions queries ect James","createTime":"2025-03-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5240877a-5ee4-5b10-b177-a5ead19d8672","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a great experience with Elaine Thompson at DJAlexander during the annual inspection of my flat. She was kind and professional, and dedicated time to listen and attend my concerns about issues with the property maintenance.","createTime":"2025-03-25T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"daa2e171-c24a-5e3d-97c9-b7a45d8c3991","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Seamless customer experience with special thanks to Property Manager Chloe who managed this for me. Made me feel welcome during the property viewings and good communication which was key. DJ Alexander are very professional and credit to their workforce","createTime":"2025-03-25T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"25dd7a1e-1df5-5ab8-8068-9e5d8462a374","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Abby was extremely professional, helpful & offered great assistance with any questions & queries.","createTime":"2025-03-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b2f47cb6-064a-571c-bd87-643be8a2721f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill was great, informative, and very knowledgeable, no question was a silly one! She was very patient and kind. She helped me find my now home. Thank you so much again for all of your help.","createTime":"2025-03-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ddd6868a-908b-5c53-b262-446b5f76c45a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Over the the four and a half years that I have been renting a flat in St Stephen Street, Edinburgh, whatever problem that I have encountered, whether it be equipment failure or like the more recent water leak in the kitchen, the response has been quickly and efficiently resolved.","createTime":"2025-03-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"224c12c4-c776-5c91-85c9-88c9fae08aae","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Jill was really good with me, I couldn't be happier with the experience. She was professional, responsive, and genuinely interested in helping me find the perfect rental property. The communication was excellent throughout, with timely updates and answers to all my questions. I appreciated her transparency and guidance, which made me feel confident in my decisions. Overall, I highly recommend Jill to anyone looking for a reliable and efficient letting agent. Thank you for making my rental experience!","createTime":"2025-03-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2aef77f7-1442-50c2-aacf-7d517e9bc5c1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Fairly quick and easy application system - Kieran Mooney was a great help through the process!","createTime":"2025-03-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fbb9a844-2db1-5b04-91fb-cea2f32b072b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a great experience with Alexandra Holzbarova during my flat inspection. She was really helpful, professional and checked if i needed anything fixing. Alexandra took the time to listen to my concerns and offered to raise an issue with my landlord for me.","createTime":"2025-03-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2ee69cfd-2ca9-52d4-a3a5-b69c78b8f470","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Moved to Scotland from England and the team really helped with everything possible. Very friendly and helpful team.","createTime":"2025-03-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1a3e8c00-49b4-51cd-875f-b910cfbce41c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"A big thank you to everyone at a DJ Alexander for a great service in renting us our flat in Glasgow. The process of applying was swift and made easy by knowledgeable and friendly people who were really pleasant to engage with. In particular our thanks to Yvonne Mathers who has been so helpful in making sure everything was in place for our arrival and who has been conscientious in dealing with our requests and keeping in contact, she has been amazing.","createTime":"2025-03-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"afe48427-9050-5fe6-a751-851445cda2e9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have had a very positive experience with DJ Alexander, and in particular property manager Finn Anthony who went above and beyond to help us rent out our flat. From the very first interaction, he demonstrated professionalism, expertise, and a genuine commitment to ensuring the process was seamless and stress-free. I would highly recommend DJ Alexander and Finn to anyone in need of a reliable, efficient, and trustworthy property manager.","createTime":"2025-03-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"987a7593-f0d1-5588-8a4a-96e93d9aad53","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Laura Mctaggart at DJ Alexander worked over and above any expectations we had to process our family’s lease quickly and efficiently. I served as Guarantor for the lease, and she walked me through its steps with patience and good humour – thank you, Laura, for your knowledge – and your kindness. You made what could’ve/should’ve been a cumbersome task, actually quite pleasant!","createTime":"2025-03-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5f029531-bc83-592a-b4d7-42aecce7047f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Laura Mctaggart has been so helpful and patient with our requests! We have had to make a lot of changes with our tenancy and she has handled these changes promptly. Thank you for making this a really smooth process for us.","createTime":"2025-03-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5bc3c5d6-f505-5cb9-bc12-14adbbdd5074","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Fantastic service throughout the sale of our flat. They were always available to take a phone call and offer reassurance and managed to get out flat sold within out time frame. Our sales agent Sarah was so helpful and offered excellent advice on little changes we could make to help with our sale.","createTime":"2025-03-21T00:00:00.000Z","locationID":"DJS"}},{"id":"ba5fec20-59d3-5aa8-ace1-7a9442b2b0b8","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We had a very professional experience with the sale of our flat recently. From initial consultations to the evaluation marketing we were really well looked after my Sarah McIntyre and the team particularly around the closing of our sale.","createTime":"2025-03-21T00:00:00.000Z","locationID":"DJS"}},{"id":"49a54206-b841-5e8a-ab54-5864c979bbba","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Elaine Thompson at DJ Alexander in Edinburgh was very helpful. As newcomers to the UK, we appreciated her advice on making a competitive offer. Her communication was clear, fast and efficient, and she kept us updated throughout the process. We were able to secure an apartment we liked, and we'd recommend her services.🙌","createTime":"2025-03-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b2bb7f48-7606-5ce8-aa89-9ab020300180","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We are a contractor on behalf of DJ Alexander and have found the staff very pleasant and helpful in particular Kenneth Urquhart, Ryan Smith, Xian Pigganto, Cassandra Hogg and Annabelle Brockwell who have been highly efficient and excellent to work with.","createTime":"2025-03-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8698abd6-0685-5c96-8509-8a0b077025b8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It was a great experience because Alexandra is so professional with the viewing and at the same time very kind and diligent with polite way of communication. It was nice one.","createTime":"2025-03-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"26765980-225e-535f-91e9-1caf019a2c0a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Hope gave a great service to follow up some issues we raised as Landlords","createTime":"2025-03-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"12c5c4b2-6c77-5cbd-a6b0-576592c6dc0b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"For one so inept and unskilled as myself the process of applying for and submitting all the necessary details for renting a property online is, as I recently discovered, a daunting one in these paperless nowadays. In the event however it came as a huge relief to discover by phone the kind and calming voice of reason in the form of DJ Alexander’s Laura McTaggart who so patiently provided me with help, reminders and welcome guidance throughout. Her understanding was both professional and reassuring. In these impersonal times I will remain very grateful for her assistance.","createTime":"2025-03-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"eb2ef128-3cee-5b3f-a6b2-4e08cb08eb0a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had an excellent experience with DJ Alexander when renting my first home in the UK. They provided me with a perfect match within my budget, making the process smooth and stress-free. Their professionalism and approach to dealing with tenants are truly commendable. A special thanks to Mr. Cameron Lindsay who handled everything from start to finish with great efficiency and kindness. I highly recommend DJ Alexander to anyone looking for a reliable rental service!","createTime":"2025-03-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b644db6f-5860-5c55-b6df-c2dd6983b796","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Elaine Thompson at DJ Alexander in Edinburgh was very helpful. As newcomers to the UK, me and my husband appreciated her advice on making a competitive offer to the landlord. Her communication was clear, fast and efficient, and she kept us updated throughout the process. We were able to secure an apartment we liked, and we'd recommend her services.🙌","createTime":"2025-03-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5e4e3ff3-6a00-5b9a-8d66-5e247e67ee6c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Cassandra Hogg was very helpful in getting repairs to our property quickly approved and reviewing our inventory report. She was quick, friendly, and a great help.","createTime":"2025-03-18T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1b8db746-8c76-525d-8ec2-6319f9f21564","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Huge thanks to DJ Alexander, and especially Zosia Mlynska, for handling any issues and answering all my queries with ease. As this is my first rental, her support has been amazing in making the process smooth and stress free!","createTime":"2025-03-18T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ab02b870-8ee7-5bd3-bb2d-15e0cb9d824b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Karolina from the End of Tenancy team is one of the most responsive, helpful and efficient DJA staff members. Thank you for all your help, Karolina!","createTime":"2025-03-18T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2190d1f2-6c98-517a-96ca-31367ff10156","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"A lovely experience with DJ Alexander Inverurie office. A wonderful team, with friendly experts who guided us seamlessly through the leasing process. Great communication, and prompt responses throughout the process. Very special thanks to the lovely Charlotte. Thank you for making this happen!","createTime":"2025-03-18T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a230d9cf-09ef-5fcd-855d-9a525bbad06c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"A Smooth and Professional experience The thought of starting this rental process filled me with dread but my experience with DJAlexander was the complete opposite! it was efficient, professional, and refreshingly smooth from start to finish. Oliver was my first point of contact, and he made the process really effortless. He didn’t just show me around he provided clear, detailed insights, ensuring I had all the information I needed without the usual back and forth. He was professional, knowledgeable, and impressively quick at addressing any queries. Then there was Carol, who handled the onboarding process with precision and care. She made sure everything was in order, kept things moving swiftly, and managed it all with a friendly and reassuring approach. No delays, no hidden surprises just a seamless transition into the lease. I don’t ever give reviews but DJA sets the standard for efficiency and professionalism. Highly recommended. Rob","createTime":"2025-03-18T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"07fafa1e-f13d-5738-8991-3f187e7336f1","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Posting this 6 months late but a lady called Donna helped me and my partner out so much. We had been struggling to find a flat and I became emotional as a viewing we had scheduled cancelled last minute. Donna was the lady showing us the flat and once she noticed how upset I was, she worked past her finish time to find us a flat. She went above and beyond and now that we’ve been living here for 6 months, I only have her to thank for this. I didn’t get this kind of help from any other agency.","createTime":"2025-03-13T00:00:00.000Z","locationID":"SLA"}},{"id":"a1e7b326-5250-5949-8e6b-dc06a146c97f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Special thanks to Ms Laura Mctaggart, Application Advisor for her speedy replies and follow up all my enquiries. The professional services of DJ Alexander helped me to find the ideal rented home in no time.","createTime":"2025-03-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d0807cdb-84a5-57dd-a55c-e8e172c36bf8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had a fantastic end of tenancy experience with Zoltan Balint - he handled our check out procedure with absolute professionalism and was a pleasure to deal with throughout. Normally ending a tenancy is a stressful and anxiety-inducing time, but Zoltan put us completely at ease and completed everything in a timely manner. Special thanks for going above and beyond in sending some mail on to our new address - this was yet another example of Zoltan’s exemplary service.","createTime":"2025-03-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d8724568-6b54-5071-8366-56935338a7d3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Quick responses and good connection directly to landlord.","createTime":"2025-03-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ef407fb5-ea2d-5f4f-a2b4-c691bc7e9620","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I'm happy with DJ Alexander's handling of my property as letting agents and especially wish to commend Caroline Connelly here. During a very difficult time with a flat that was undergoing major works, she offered help and advice well beyond the call of duty and handled the process of getting it back onto the market with personal care one gets from a manager who really knows her stuff! That it was let within one day, following Caroline's first viewing session deserves mention here too!","createTime":"2025-03-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"568f8e70-aacd-5408-8fdc-bc52543b3fb3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"A shout out to Elaine Thompson for a great viewing experience where she took her time to show me around the property and further explained all that I needed to know regarding the it. Thanks so much Elaine","createTime":"2025-03-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0e4b1a35-6d89-518b-af28-65d7bfeccff7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"First time renters and DJ Alexander were helpful, prompt with responding to any queries and friendly. The experience was smooth and stress free.","createTime":"2025-03-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"19bd4fc4-1088-5568-9b73-8bffea2a7707","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our application advisor, Gill Robertson-Cree, made this process quick and easy to understand. She was very friendly and helpful!","createTime":"2025-03-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6c399b65-7500-532f-bef1-e5f55866b165","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great and Quick Service Our letting agent Gill Robertson-Cree was so kind and helpful during our move in. Everything handled online and easy to understand.","createTime":"2025-03-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6dbbac3d-648d-54bd-97d7-5a2956684747","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The transition from letting our flat to preparing it for sale was excellently managed by Johan Ross. Her efficiency and communication skills are exemplary. It was a pleasure to deal with her. A process that initially seemed daunting to us was as painless as it could be, thanks to her attentive steering of it.","createTime":"2025-03-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"04d11dab-a559-5d11-9814-521ab6e9d610","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very good client and managed to get best offer!","createTime":"2025-03-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9b58763e-21ff-554a-b3e3-6f502c170ec3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"As this was our first-time tenancy change with DJ Alexander’s it took a bit of getting used to, as initially we seemed to be dealing with so many different people. However, we soon understood that they have dedicated teams who deal with each aspect of the changeover, ultimately headed by the End of Tenancy Property Manager and Property Manager in charge of new lettings. In our case this was Stuart Rae and Sarah Harrison respectively, who both did a great job to manage the changeover smoothly and professionally. Would recommend.","createTime":"2025-03-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"507aea5d-677d-5500-add9-ee297bc982f6","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Overall my experience with DJ Alexander in Edinburgh was really good, plenty of communication from viewing to securing the flat and available to answer queries in a very quick timeframe and centralising the setup was great. The only downside was to do with the reference checking company and the rigidness of the requirements given I was not in the UK in the last 5 years. However Laura helped to keep the comms open and put my mind at ease, have just moved in this weekend and so far so good :)","createTime":"2025-03-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"eb4878f8-3bd6-5c65-8400-3c1321d1deec","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Laura McTaggart was such a help in securing my flat! She was very responsive and helpful, she was a great communicator and made sure everything was sorted as quick as possible! :)","createTime":"2025-03-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e71bc8ea-8b8f-562d-a288-96aac51cf757","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"All communication was prompt. The people we dealt with were knowledgeable, efficient and courteous.","createTime":"2025-03-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"96949637-9ff6-5b6e-ad47-285d3d9c97ae","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I would just like to thank Hope Smith of DJ Alexander very much for the way in she dealt with all the companies used to bring my property back up to scratch after my tenant of many years moved on. Thanks to her it all ran smoothly from estimates to completion. Now looking good and all ready for a new tenant.","createTime":"2025-03-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f2e8cf5f-03ef-5733-88cd-20a212ebeae4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you to Adam Sweeney for attending promptly to the repairs to our property which were highlighted in the annual inspection.","createTime":"2025-03-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cef08c68-9764-537d-aebf-8dbb4c3af144","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had a viewing with Stephanie Mcmillan. She was helpful and informative in all areas of questions I had. Although I have decided to go with another property Stephanie assisted me so well as I am new to the area.","createTime":"2025-03-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cb8185fe-c748-530b-95c2-1e656542f63f","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"On the whole, the experience was good. However, a few issues with the ‘For Sale’ sign taking several phone calls to say it still hadn’t been erected. Also communication between myself and office could be improved upon - being unable to contact anyone either via phone or email on two occasions. However, on the plus side, staff helpful and courteous, price quite competitive compared to other estate agents in glasgow, good in working with other agencies such as the Stagers and solicitors etc.","createTime":"2025-03-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ddcf5da0-c349-5bb0-b256-506e4a265364","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Worked with Finn Anthony to rent out my flat and can highly recommend. As a first time landlord he has made the process very simple. Explaining every step and helping me to be on top of the legal requirements. Great communication and very prompt. The flat was up on the market within the week!","createTime":"2025-03-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"83ca3271-67fd-5f19-ae46-74f41ca6bede","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Carol was so helpful and patient when I had a nightmare getting references sorted - thank you!","createTime":"2025-03-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9236bcbd-45bd-5bc1-bc9f-1888d6815e0b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My flatmate and I had an absolute mare with sorting my dad as guarantor for the both of us as my flatmates from America. Through the process Laura Mctaggart was on the phone to us multiple times a day also with emails with constant updates keeping us really well informed so I could communicate effectively with my dad to communicate with GoodLord. She was really friendly and patient with us and we’re happy that that we had someone like Laura with both competence and initiative! Need more people like her!","createTime":"2025-03-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6a93a809-0dc2-5ddd-ad99-794d0de448a0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"So easy and the communication from Laura Mctaggart was fantastic","createTime":"2025-03-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b331d62d-03ed-575a-ab50-07978f6c1516","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Molly Flatley is Amazing! We had been dealing with several issues and challenges in my property for months and it was very stressful on my end emotionally and financially. However, she made me feel safe and reassured the way she managed and resolved issues in a timely and effective manner. What i like most about her, is her responsiveness, professionalism and is very efficient in resolving issues. She collaborates well with the team to ensure alignment. I am highly satisfied of her skills, knowledge and service. I am giving her 5 star review. Thank you Molly.","createTime":"2025-03-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ab3dd1e7-7ef2-5bb2-bb16-5f0ceef6d06f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"10/10 Ben Alexander and the wider DJA Team have been excellent from start to finish!","createTime":"2025-03-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"74bd77d0-7958-5e10-9e7f-2261bbb9aeb5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Hi, I’m Binsitha! We recently moved in, and I want to express my sincere gratitude to Karolina for making the entire process so seamless. Her enthusiasm, professionalism, and genuine personality truly stood out. From the very first house viewing, she was there every step of the way, offering her support. The house was spotless, and the dj alexander Aberdeen agency has been incredibly helpful throughout. I truly appreciate all the efforts. Thank you so much","createTime":"2025-03-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5e2e238a-9b66-57fe-9e04-7c20047a55e3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Stephen in the Byres Road office in Glasgow is very efficient when it comes to booking out keys etc for me - it makes the whole experience of visiting the flats so much easier. A pleasure to deal with him.","createTime":"2025-03-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6fd2e90a-08fc-5859-80c7-f8b034e0f312","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander are a great letting agent. Extra special praise for Ben and Fergus who came out to fix my boiler. Super quick response and great comms throughout the day","createTime":"2025-03-04T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e579e77b-5e5e-5865-accf-78b02cc253f9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My previous tenants in Edinburgh recently moved out, and I had the pleasure of working with Kelsey at D J Alexander Edinburgh Lettings. I couldn't be more satisfied with her service. What I appreciated most was Kelsey’s proactive approach. Communication was excellent throughout the entire process. Kelsey kept me informed every step of the way and kindly chose new furniture for the property, too. I highly recommend D J Alexander if you're a landlord in need of a reliable estate agent. Their professionalism, expertise, and commitment to delivering outstanding results make them invaluable to anyone looking to rent out their property. Thank you, Kelsey, for a fantastic experience!","createTime":"2025-03-04T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9abb581e-6a0f-502a-b665-ab2254f5b918","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Just started renting with them. They’ve been professional, pro-active and flexible. Alexandra in the Edinburgh office has been great to work with and accommodate us needing to change viewing times.","createTime":"2025-03-03T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c22d9aa3-b10e-59c0-ae5e-1fd65231f204","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had a property viewing with Caroline, and were impressed with how approachable she was. Not only did she provide us with a treasure trove of local knowledge, but even proactively approached the landlord on our behalf to get a better price! Amazed with the professionalism. Would recommend her to anyone looking to set up in Glasgow","createTime":"2025-03-01T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8e9fa373-214c-5fc3-8917-95ee98cf35a4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Diane Harte was accommodating and helpful throughout the moving in process, could not have asked for a better property manager","createTime":"2025-02-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"69b48753-f597-5b67-84ab-46595c779089","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have dealt with Hope Smith and find her very efficient and helpful","createTime":"2025-02-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bcc30633-3370-5f18-869b-d00fd05b8e95","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Stephen Allan has been a great help to me. Always quick to respond and always has the right information at hand. Outstanding service, thank you!","createTime":"2025-02-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ec469dac-cdb3-5c19-930d-2e861e95382e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We just moved in to our newly renovated rented flat. The house is very clean and everything looks new. Caroline Connely met us at the property to check us into the flat, Oh my what a pleasant soul. Caroline explained everything we needed to know in detail, gave us very helpful tips. Dj Alexander has by far been my best experience with a letting agent, the staff is amazing, the properties are well kept and they pay attention to detail, they mean business! A big big thumbs up to Caroline, the kindest, most cheerful and organised person I've met in my history of renting.","createTime":"2025-02-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e83b5c33-b488-5a05-96f1-5bbcd913ab59","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Called about some listings for rent in Edinburgh and Adam was very helpful and informative.","createTime":"2025-02-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f10de6b6-a510-58d1-a1eb-26156880d515","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ailsa responded to my email really quickly and came out first thing this morning to help me with some issues I’d been having with my heating/timer, fantastic service provided. So patient and nothing was too much bother for her! Thank you so much ☺️","createTime":"2025-02-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ff9c4258-2cde-580e-8ee3-aef91a0f13c8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The rescheduled inspection appointment was done as arranged and Elaine who came for the inspection did a good job. Honestly, I noted that recommendations were made as respect the issues addressed in the apartment. Weldone.","createTime":"2025-02-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c6d085a8-4ecb-5eb1-bd76-83f1cfa0d4bc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Jen Cabrera Tejera was so kind , generous, showed us through whole property explained every single detail very clear made our experience really good and smooth","createTime":"2025-02-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"faa8eaf7-931e-53b4-b17a-16d04642be20","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My viewings with Holly S were efficient and insightful. She provided all necessary information in a friendly and helpful way. She kept us up to date with any new properties that come onto the market which matched our needs.","createTime":"2025-02-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"94a5d8c4-d222-5ec7-9573-1532edc3572e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"When I had came to view the property I was welcomed and was shown about the flat and informed about everything to do with it Sarah was the estate agent who showed me about and she did and excellent job with everything, the document side of things everything was easy to do and the whole process was a walk-in the park I highly recommend using this agency if you’re looking to rent or buy a property.","createTime":"2025-02-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"dfac4a5a-17c4-5f60-8d2a-86fe1e766ad1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We recently had Elaine come out to do our annual home inspection, and it went well. Elaine is very friendly and professional.","createTime":"2025-02-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fbc6a27c-4985-5c86-9b35-e1378bba26fa","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Sandra very helpful during my end of tenancy","createTime":"2025-02-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b0766966-1cd1-5621-80ac-6c13e9742652","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great experience with DJ Alexander! Gill and Gemma were fantastic—professional, friendly, and incredibly helpful throughout the process. Their communication was excellent, making everything smooth and stress-free. Highly recommend!","createTime":"2025-02-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0d20577d-6a4f-572d-a257-f7c8793ecb15","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had the pleasure of working with Matthew Bancks, and I couldn’t be happier with the experience. From our very first meeting, Matthew was professional, knowledgeable, and attentive to my needs. Throughout the entire process, he is always available to answer any questions. The entire process was smooth, stress-free, and I felt well taken care of. I highly recommend A truly outstanding agent!","createTime":"2025-02-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f0b7cb70-7194-590f-a230-c3208127a868","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had the pleasure working with Emily L on the Letting of our property this month. Her professionalism and attention to detail as well as her quick response all contributed to getting this let over the line in a timely fashion. The ownership of the process was refreshing.","createTime":"2025-02-25T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3cc02d28-f70c-52e1-be4d-3164e962ac49","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"D.J.Alexander started to manage my property when it took over the Stonehouse portfolio in Aberdeen. The impact was very favourable, I particularly appreciate the contribution from Elizabeth Connon, who has been quite transformative. All the good qualities of fast response, good first point of communication, clear documentation, excellent relationships with the trades people who carry out work, proper procedures for tendering etc have made me feel much more secure and informed as a landlord. And above all there seems to be a really strong drive to get jobs done, on time, in budget and to high degree of quality.","createTime":"2025-02-25T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d4ad03dc-25ce-5fc8-8298-2c503fb084e8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Natalie is excellent very informative and patient Very nice to work with","createTime":"2025-02-25T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"79c7ee57-af6d-552b-b165-fba1ba1fa712","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Callum Barcham at the agency has been really helpful in resolving an issue for me that arose with one of their tenants. It was a historic thing but fair play to Callum as he raised the problem for me with them and has followed it through to the end - thanks","createTime":"2025-02-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0e1a0000-7943-5632-97ef-74e06fe9cb56","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Gerrit did a good job throughout our checkout process of my previous flat! He was very helpful and responsive. Highly recommend him!","createTime":"2025-02-24T00:00:00.000Z","locationID":"DJG"}},{"id":"46730311-5c7e-5cbd-af74-14ce74b7f134","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Brandon Wiseman was very helpful and knowledgable when showing us around the property answering all questions as well as good correspondence afterwards. He made us feel confident about using this agency.","createTime":"2025-02-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"caa82f2f-c5a7-5d3e-b412-f4588393531a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We were recently faced with several repairs and upgrades to our property before it could be re marketed following the departure of our previous tenants. The team at DJ Alexander and especially Scott Morrow, were very helpful in getting the necessary tradesmen organised to do the work at a reasonable cost. This meant that the experience was a lot less stressful than it perhaps could have been!","createTime":"2025-02-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4ddd38cf-4629-5a19-9087-5f83b862b064","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Absolutely no fuss throughout my tenancy. Couple issues which were resolved incredibly quickly. Importantly the checkout process was swift and painless too!! The team provided recommended cleaners which did their job and a reasonable price, inventory and inspection afterwards completed without issue and prompt communication. Really happy with my time in the property","createTime":"2025-02-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"57c8edfa-1a36-5f31-bd06-50fad9bf9274","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Staff was very professional, helpful and always ready to answer any questions. Swift response to emails and very cheerful and refreshing voices over the phone. Special thanks to Laura Mctaggart.","createTime":"2025-02-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d8bb6f4f-971f-516d-b059-d2fffc02cc27","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The agent viewing the property was so kind and understanding. I was running late, she had other appointment. When I arrived she was kind, patiently explaining my queries.","createTime":"2025-02-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"adcc88b0-65b3-5721-9304-35525b74fced","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The change of tenancy process we recently went through was very easy and was completed in a timely manner. Laura Mctaggart was the agent who organised the change, she was very helpful and quick to respond to any queries we had.","createTime":"2025-02-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"664019dc-121f-555a-a0b4-739078681be2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We just got our flat sorted with DJ Alexander, and our application advisor, Laura McTaggart, has been very helpful and proactive throughout the application process.","createTime":"2025-02-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1792e523-1c5c-5fef-92d4-ba51bedad8dd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The referencing and moving process to our new flat has so far been very smooth, thanks to the help of Laura McTaggart from the Edinburgh office who has been very responsive, friendly, and provided us with all the assistance we could need. Laura's been one of the most helpful agents I've worked with in 13 years of renting and I'd highly recommend her!","createTime":"2025-02-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"999c75c6-a424-58b0-80ae-bb1f26cf303b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Property management of my property over several years was seamless .. issues highlighted in good time and instructions carried out promptly. The selling of the property was also very efficient .. and seemed quite painless ! The property was also sold in record time ! I definitely would recommend Alexander’s for property management and sales !","createTime":"2025-02-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"84fe777b-0d19-523b-b255-18e509ff0642","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Diane was fantastic, friendly, and patient. She took the extra time to stop and explain how everything works (from gas meters to council tax to operating the appliances) to us Americans who aren't used to your delightfully peculiar ways.","createTime":"2025-02-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c299d3df-12ab-5034-9bd5-1b59078addf9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am a Landlord currently renting out a property in Aberdeen area. I had a real issue over Christmas & New year. The house required a large repair due to water damage .Elizabeth Connon was my point of contact Elizabeth was not available at this point. Alison dealt with the situation and was very helpful. Elizabeth on her return was straight on top of the situation Elizabeth organised a contractor to carry out the repairs and organised with the tenant for access to the property. At all stages of the process Elizabeth kept me fully informed on cost and progress of the work. This was a very stressful time for myself and having Elizabeth onboard was very reassuring. Myself and Elizabeth visited the property The contractor had carried out the work to a very high standard. Elizabeth explained all the repairs carried out. Elizabeth was charming and professional. Elizabeth is an asset to the company.","createTime":"2025-02-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e267dcca-8a1e-5128-8f35-574175f4b928","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Really pleased with the service we have had from DJ Alexander. Thanks to Carol C for guiding us through the tenancy process, as well as the other team members who conducted viewings.","createTime":"2025-02-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"47879b4e-79a8-57be-880a-575b178c578a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Finn and Ruth were great, they helped me to sell my flat in Glasgow for a price I was happy with. Very fast at responding to emails and very helpful for the entire process.","createTime":"2025-02-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b4ef670b-0eea-5ee6-8f50-e396db885d7a","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"DJ Alexander has been great during our house search, and all of the agents I've dealt with across multiple viewings have been kind and helpful and knowledgable. The only minus point for me is that some viewings got shuffled around last minute and rescheduled without any input from my side. Alexandra Holzbarova was the agent for the place went with and she helped us wonderfully by answering questions quickly and giving prompt replies to emails as well, a great agent to have!","createTime":"2025-02-18T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"29bd92cf-d986-5e92-8568-29f9c5356931","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you Alexandra Holzbarova for your service I really appreciate you for being so nice","createTime":"2025-02-18T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"712b80bc-bcad-52b6-998c-c86d8e2942a5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I was recently visited by Caroline in Glasgow for a flat inspection and she was lovely. She was great with communicating in advance of her arrival, and she took note of the couple of queries I had. She was then very prompt at getting back to me with a response to a query and my further questions. Really appreciate the quick and clear communication!","createTime":"2025-02-18T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2a8989ab-1744-55ac-87b7-b82b5898cb1d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Big thanks to Alexandra for all your help!","createTime":"2025-02-18T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9fa1fa58-6c74-5d55-916d-ee59f9df85db","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I got swift response with regards to maintenance; I can't complain. Many thanks, Lewis","createTime":"2025-02-17T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"be71ce0b-20ae-5741-96ed-6483e665f95f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Agency helped a lot to find a flat! Especially Cameron Lindsay who provided with all necessary information and answered all our questions!","createTime":"2025-02-17T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b51a4f1a-9a6c-5aec-8ea8-f992c47c8e01","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We were really lucky with the quick and friendly help that Alexandra Holzbarova gave us in finding a house that suits our need and how fast the process went.","createTime":"2025-02-17T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bb5a1e64-6c74-5795-ba9b-9427746b2494","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We recently got our new house for rent from D J Alexander. The process was easy and straightforward. The agent from the firm Mr. Micael Pereira was really friendly and excellent with the process of rental. Highly recommend the firm and the agent.","createTime":"2025-02-17T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6788d2fc-3685-521a-a302-8023c18645a9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Micael Pereira helped us a lot with the moving . His service was so good and appreciable. Thank you so much for your help ☺️","createTime":"2025-02-17T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e7b0558b-5624-5f80-8331-700746e487eb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had the pleasure of working with Lewis at DJs for a total renovation of my property, which included tearing down walls and installing a brand-new kitchen and bathrooms. From start to finish, Lewis was incredibly helpful, offering expert advice and providing valuable guidance throughout the entire process. He also suggested top-notch contractors like Paul from KLAS Joiners, who handled the work flawlessly. Lewis's supervision and attention to detail truly made the difference in ensuring the project went smoothly. I’m so happy with the results and highly recommend Lewis and the team at DJs for any renovation needs!","createTime":"2025-02-15T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ee0defa0-7284-58bc-92ec-7d06c78c18f9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent service! Recent move out experience with DJ Alexander and in particular with Gerrit Alberts was excellent! He made the process simple delivering clear communications and excellent service.","createTime":"2025-02-14T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6780bddb-3061-599d-ace4-f8207ffcc273","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Prompt and efficient service from Callum Barchan","createTime":"2025-02-14T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"23561b20-869a-5576-b11e-ac4716c3db5d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very thankful to Evie, Matthew and Cameron for one of the removals where I need some help, went above and beyond to help during busy days! thanks so much","createTime":"2025-02-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3f65eac7-248c-56c5-bef2-5778dfb6709f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Cameron Lindsay was very helpful for my property inspection. My repair issues have been taken care of easily since I moved in.","createTime":"2025-02-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a0b378f4-0be8-5af6-b922-5e457f7fee2b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Made contact today with a series of niche questions and answered everything very quickly. All staff I spoke to were friendly, professional and thorough.","createTime":"2025-02-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"82006517-b0e7-5f7c-a359-664d3f7b3063","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"From start to finish the process of renting out my property with DJ Alexander was effortless and efficient. An introductory meeting took place with David B., who took time to answer in detail any questions I had. David provided me with in-depth up to date market information that was relevant and comparable to my property. The level of detail and effort confirmed the decision in choosing him, and DJ Alexander. Once listed, the process was lead and excellently managed by Emily L. I was regularly provided with updates throughout the process which gave me great clarity and assurance of what was going on. Emily was professional at answering my questions in a timely and detailed manner. The effort and the above-and-beyond assistance Emily put in from start to finish should not go unrecognised and should be merited. The service provided by these individuals was superb. I would recommend.","createTime":"2025-02-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"85179683-587f-5ef2-a3f5-6857c01ca6f1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Stephen Allan was very prompt in responding to my email query and dealt with the issue immediately Stephen is also very quick in issuing any keys that we require swiftly James Brown decor","createTime":"2025-02-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"be180bd8-08c9-5401-a830-27b3e03b3591","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Process has been quick and Calumn was a great help in keeping us updated and helping where necessary","createTime":"2025-02-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5ae3ead3-168a-5178-bbee-adaa081b98f1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The property manager who showed us the flat, Cameron Lindsay, was very welcoming and answered in great details all our questions.","createTime":"2025-02-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a7117059-91ac-5222-bc6b-8d43c9e093ad","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent professional service from Kaydee. Very reassuring when required. An superb member of the team.","createTime":"2025-02-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4cf46f34-94bd-5750-a40b-1cb3945ba569","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I was supported despite facing challenges with payments.","createTime":"2025-02-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6fe27b46-fd38-5805-9f9f-471974ebb4e7","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"DJ Alexander byres road branch. Exelant custmer service. Scott Luttrell who should me probably was very professional at his job and very helpful and friendly. Would defently recommend Estate and letting agent if your serching for your new home 5*****","createTime":"2025-02-10T00:00:00.000Z","locationID":"DJG"}},{"id":"d59c38f4-0a22-54be-a1cc-0371492ae636","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Overall experience at start of rental has been great, although I found five minute slots for viewings to be quite limiting.","createTime":"2025-02-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"feb3f920-a5c9-5443-bd82-fcb80cdcbce1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My first experience with DJ Alexander, i found them to be very professional, swift response to email enquires. I did my viewing with Oliver, he was very helpful, he answered all my questions with a lot of honesty and reassurance. Staff is very welcoming, cheerful and explain everything clearly, (Oliver). Their homes are well maintained and clean. I would recommend anyone.","createTime":"2025-02-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3ae6a70d-e6f5-5ac2-bded-1c510832643b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander provide great, reliable property management. Natalie and her team are efficient and easy to deal with. Jess and the rest of the keys team are also very helpful","createTime":"2025-02-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9d3e2492-d465-5997-ab75-d2900e5a1d52","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill Annand made the home attainment easy and enjoyable, thank you Aberdeen office.","createTime":"2025-02-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fc36d5e7-3241-5597-88d3-8cbc7d41856a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill made the renting experience a delight . Kept up to date and in the loop from start to finish . Would definitely try to do my next rental through Gill .","createTime":"2025-02-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"efe81c56-fc86-52ba-bfda-2a3eeb731163","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander have been amazing from start to finish, Gill especially from the Aberdeen office has been so accommodating (if you’ll pardon the pun) with frequent communication and flow of information. Friendly, helpful and made the whole process seamless. Also love the goodlord referencing service. Highly recommend.","createTime":"2025-02-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f765b109-410b-59a5-8f3a-e913ea92ba8c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill was so helpful and patient. His customer service is commendable and the smoothest I’ve had in Aberdeen.","createTime":"2025-02-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2ed22046-242e-5737-b0a0-95d9b4054308","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill was a breath of fresh air. Felt she went the extra mile, was very helpful, proactive. Understood our concerns and acted on them. Can't thank her enough.","createTime":"2025-02-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"dbbc1f18-7bfc-5d0e-97b4-5bbd88ba46b9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It was nice to meet Elaine who was friendly and made the flat inspection stress free. Felt very simple with no issues at all.","createTime":"2025-02-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ce93f0a4-af3e-540c-abd7-4c267db80e4b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Been using them for 15 years now. Recently they've been excellent at dealing with a tenant who stopped paying rent, initially refused to leave, and then left the place in a bit of a state. All handled by DJA (and Wojciech) with reassuring calm and smoothness. Not only did they reassure me, they also made sure that the tenant was treated kindly and fairly.","createTime":"2025-02-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5d4e36ea-2c9e-5b8c-972d-107a6e633171","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had a most positive experience with DJ Alexander during our property search. Matthew was so helpful, always keeping us updated with new listings, answering our questions in a timely manner. His follow up calls, after our viewings made such a difference. A true professional!","createTime":"2025-02-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f00ca01a-3da5-5033-b52d-0917fb5afaf8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Lauren Brown introduced us to the property we would lease, and Laura Mctaggart led us through the reference checking and contracting - all with friendliness, professionalism and efficiency. When we had questions, they were quickly responsive. And DJ Alexander's website interface and coordination with the \"Goodlord\" interface made our leasing, our deposit and rental payment from our international bank, and our post-leasing steps very accessible.","createTime":"2025-02-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"32edc333-54d3-59e7-b579-e547b80234f8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have just come to the end of a long rental (12 years) and was not looking forward to all the admin/checks/cleaning etc. that this would involve. However, I would like to thank Zoltan Balint, End of Tenancy Property Manager, for making the process of leaving, deposit return etc. so easy and stress free. Thank you.","createTime":"2025-02-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c1e37aef-3e64-54c4-96b1-003641b5d3d0","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Gerrit Alberts was very helpful when we took possession back of our property. He was generally quick to respond and gave full answers to any queries","createTime":"2025-02-04T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0e087876-1cb3-5402-9280-db779d8427e3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Laurie Smith is my property manager and any problem I have with my property is no problem at all to help me. I have been in my rented flat for almost 7 years and have had a number of property managers and I have never had a problem with any of them. Laurie is absolutely great and has helped me greatly with problems in my flat, nothing is ever too much. Thank you Laurie","createTime":"2025-02-04T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"008c2a0c-d6ac-5f4c-a4b5-cf8c2d3595a6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Cassandra was very helpful with facilitating my checkout and was prompt with responses","createTime":"2025-02-04T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c6fb25b8-d6d0-5eb3-9900-56026e83ef3e","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Leigh Daniel who works at Neo House was very supportive and helpful during the process of obtaining a property. Whenever problems occurred she was there to assist and get things resolved as soon as possible.","createTime":"2025-02-03T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ea432f87-752a-5cd1-95a6-0d5c265e7ed7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Alexandra has given me outstanding service since I moved into my new flat on 10th January. Very responsive and willing to go the extra mile in order to have issues resolved. 5 star service that’s for sure. Kind Regards Colin Swanston","createTime":"2025-01-31T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e80123bc-a0b1-559b-bd43-958bea45c7d1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Recently I moved into a new property. Zosia was the property manager. She was guiding me from the viewings up to moving house. She is very nice and polite and she always did her best for the tenants.","createTime":"2025-01-31T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9df6a72a-150a-5517-8877-159a939cdcb2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill Annand from the Aberdeen office was very helpful, informative and always available when I had any questions, guiding me through the complete process, id happily use the service again and happy to recommend the service.","createTime":"2025-01-31T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d210fe9b-bf18-51d0-be88-823b6f623135","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently had a pleasure of securing a rental contract with Micael Pereira from DJ Alexander,his communications were excellent.thank you Michael.","createTime":"2025-01-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1e16521a-67fd-5de0-a0a8-132ee7e6791a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Have sold a property through DJ Alexander’s in the West End. The customer service was excellent and any questions asked always had an immediate answer. Finn & Ruth were amazing from the first initial contact to the final offer and their negotiation skills was excellent achieving a healthy amount above the Home report. I would highly recommend their services.","createTime":"2025-01-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ea898f3f-1f27-51fb-8bdc-273c1af3fccc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently had the pleasure of securing a rental contract with Laura Mctaggart from DJ Alexander. She guided me ably through each step in the process and ensured I fully understood what was required. Her communications were excellent and when I needed extra help, she was very proactive and followed up to ensure I understood. A great example of fantastic service - thank you so much Laura.","createTime":"2025-01-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0c48b672-5d5f-5644-b499-93df64645162","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I was really helped by Sophie in getting my house. She provided great support and helped me learn more about my new home. She is very friendly, helpful, and always willing to assist whenever I have questions. Even after moving in, she continues to be a great help. A very respectful and kind person—I truly appreciate her support","createTime":"2025-01-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"35810959-ccb8-5cb3-bca7-8d0cd3a0a87a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Scott was a great hand, very friendly and helpful","createTime":"2025-01-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"067e7b0d-202f-5d1e-89f5-ed559fad45bb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Dj Alexander handled the sale of my flat It went very smoothly was very impressed with the service a big thank you to the sales team especially Elliot and James and all the rest of team who were involved","createTime":"2025-01-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c021805a-4406-5cd5-b067-18b49c4b38cb","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Norman from the maintenance team is who you want! He is so understanding, such a delight over the phone, and really does his best to make sure you are taken care of. I called when I was stressed and upset about the issues within the flat and he took his time to comfort me, ease my worries, and made sure he was doing everything he could to get the issue sorted. He is the best and just a wonderful human being to speak to! Definitely brightens my day and gets the job done! Thank you Norman :)","createTime":"2025-01-27T00:00:00.000Z","locationID":"DJC"}},{"id":"a5a6bb0c-2033-52e3-992f-41e4ba0fbe86","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Alexandra came by for a flat inspection, and was just super! Very professional, kind, and worked with us to report a problem which was immensely appreciated.","createTime":"2025-01-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3213b504-6edf-5fb0-8320-5473ee7ce64f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Alexandra was on time, polite , gracious understanding and attentive. My home inspection was thorough and detailed in every way needed. She kept me at ease in my home whilst we went over what needed fixed. Thank you DJ Alexander for having such good staff.","createTime":"2025-01-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8d6971c4-da00-5299-bfe3-27fd5c4a5d75","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Chloe & Carol have been great in helping me get moved into a new property, they made everything very quick and easy and were available whenever I needed them. Also Matthew who went out of his way to help on move in day after working hours 👍","createTime":"2025-01-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"59b843ed-5f46-5f5f-aa34-468814e04d6b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Outstanding customer service from Hannah. Very impressed with the very high degree of professionalism, very personable and highly efficient. Focussed on achieving the best outcome for the client. I am very happy landlord indeed!!!","createTime":"2025-01-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"83c05a36-d2b1-5ab0-a886-076b2a7a8f7d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Just went through a change of tenancy with Gill Robertson Cree. She helped through the entire process, was reassuring and understanding. Super fast responses and helped with any uncertainties or hiccups. 👍🏻👍🏻","createTime":"2025-01-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2e0cbd1d-fdd6-506b-b7e0-79dae74edc99","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We are very satisfied with the service that Brandon provided us! He was always keeping us updated in everything and replying promptly to our queries.","createTime":"2025-01-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"dc348004-e0d3-5a7f-ae83-3c83244e465f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ellie McVitie Was very helpful with making the arrangements for me to get a flat and get all questions answered.","createTime":"2025-01-25T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0dc3b07a-4915-5d82-b3cf-753cef8c4d6e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"A brilliant experience moving flats. Paul Hyett-Czompo was excellent with our applications and Yvonne Mathers was amazing at the viewing. A special thanks to Zosia Mylnska who did our check-in and was extremely helpful. All are brilliant representatives for DJ Alexander","createTime":"2025-01-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7d955e5f-3443-55b9-b162-c8e669c45203","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Brandon was incredibly helpful when viewing the property, available to answer questions, very friendly and approachable. The process has been very quick and great communication throughout. Couldn’t ask for a better experience!","createTime":"2025-01-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"78494858-daa4-583c-b11e-00776aefaef3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"First of all, I would like to thank D.J. Alexander for responding to every application as soon as possible from the first day we started looking for a house. We received very short and detailed answers to all the e-mails we sent. Even some of the silly questions we asked were answered without getting bored. Everyone was very helpful during our home visits. Thank you very much, especially to Matthew. He was very helpful and responded to our requests in a very short time in a very sincere manner. We have had a very good experience so far. thank you very much to everyone.","createTime":"2025-01-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"32e2726c-1a8f-57c4-9eeb-74bfc6e2f4e8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"From start to finish of the process to rent a flat with DJ Alexander was a pleasure and I believe that is mostly related to Chloe Callaghan who went above and beyond to ensure the process ran smoothly, answered any questions I had, and worked tirelessly to make things happen quickly. She was trully professional but also friendly and engaging. She is a real asset to the company and I can't recommend her help highly enough!","createTime":"2025-01-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"372eaa24-d358-5a3d-87f6-50b033c9cb22","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Lots of assistance and great service from Ross in maintenance. He made a lot of effort to help resolve the issue as quickly as possible and kept me updated througout.","createTime":"2025-01-23T00:00:00.000Z","locationID":"DJC"}},{"id":"552a0934-7d02-5baa-95b6-b7dc20949e1a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I reached out to DJ Alexander in an effort to retrieve some mail at a previous address. They were so helpful and went beyond the call of duty. A particular shout out for Emily Lettice for her support. Thank you!","createTime":"2025-01-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"af2adf7a-00e0-5abb-a647-f6be41154a0b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Alexandra came to complete our annual flat inspection. She was very friendly, helpful, considerate and respectful. She phoned in advance to let me know when she was going to arrive. This was very helpful as I was working from home that day and had online meetings scheduled. Alexandra checked and reported the repairs that were needed and completed the check efficiently with the least disruption possible. I was very impressed with her professionalism, punctuality and kindness.","createTime":"2025-01-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"17367ab4-261d-597e-8399-d4b7122a057b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our current experience with DJ Alexander has been excellent so far. Jenn, at the Edinburgh office, has been so helpful with apartment viewings, guiding us through the process, answering any questions, being proactive in her contact with us, and remaining professional at all times. As we are relocating to Edinburgh from London, she has also helped with local recommendations and advice. Thank you!","createTime":"2025-01-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"dfebc2c9-20b4-5403-9cf2-c50442986701","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Highly professional and efficient company providing an all round superb service. Staff were focused, friendly and knowledgeable with special mention to Jenn Cabrera-Tejera who not only introduced us to an ideal rental property but was so helpful explaining many facets of rules, regulation and life in Edinburgh as we relocate from London","createTime":"2025-01-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"af67eb40-88ce-5b0a-9a66-edbbfb9283b1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thanks to Dora Alves things are progressing with our roof problem. She seems to be the first member of staff at DJ Alexander who is taking the matter seriously. Thank you Dora","createTime":"2025-01-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b6b75209-0ee5-56fc-9a6f-ece86567b8d2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had excellent service from Stuart and Janey (both Dundee branch). Janey was fantastic throughout our time renting a property. Stuart was very helpful when sorting out deposit return and always responded to emails quickly. Would recommend.","createTime":"2025-01-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7212f4ba-6812-5528-9718-dd2964a23881","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Robyn Murdie recently came for the annual inspection of my flat, and she made everything smooth, quick and efficient! Thanks, Robyn, you really stand out in a company that has not always been the most helpful in my experience!","createTime":"2025-01-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d2343afc-c593-5842-829b-7f3d0a8e3249","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I'm very happy with the service provided by DJ Alexander. Norman in their maintenance team provided an excellent service while recently arranging the installation of a new boiler at our property. Many thanks!","createTime":"2025-01-20T00:00:00.000Z","locationID":"DJC"}},{"id":"7f656c4c-f71a-5c65-8975-d21552636f67","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"It was a great experience with DJ. They have high quality properties in a wide range. What further make this great is the strong assistance they have in place right from property search till you move in.","createTime":"2025-01-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a7ebf803-9103-58a1-892c-db4085e151b2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I'm very happy with the service provided by DJ Alexander. I had a very positive experience of their maintenance team (especially Norman) arranging a new boiler for our flat. Excellent communication and very quick.","createTime":"2025-01-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"07064998-8f86-5114-9da5-ce38cc312a52","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My partner and I met Alexandra Holzbarova at our viewing and she has been amazing, was given a viewing through super quick and now are applying for a house for myself and family which is already in process. Could not thank Alexandra enough for her help so far. Such a helpful and lovely women!","createTime":"2025-01-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"def890d4-1e79-5836-b012-0526146acbfa","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It’s been a great experience so far with DJ Alexander thanks to Oliver McTurk. He was very welcoming and professional at the viewing, helped us to get the flat and now he is being very attentive with our move and the needs we have with our new home. Thanks again!","createTime":"2025-01-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fee79a09-3ce6-5714-953c-d1c034e92b09","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Caroline was wonderful, she was friendly and really helpful. Haven't had a smoother rental process. Wish I could rate more than 5 stars. DJA kudos!","createTime":"2025-01-18T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"013d1b68-8af7-5e67-9ac4-a72ca3af58fa","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The help I received from Clare McCrae from first contact to end result was nothing short of exceptional. I offered this women a gift to show my appreciation for the great communication, service and humility show towards my issue but she sadly had to decline. 5 Star review is the only other thing I could think of to return the favour! Thank you Clare!!!","createTime":"2025-01-18T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5c67b57e-0041-5cef-a053-11d720e3806c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Efficient, communicative, helpful, and Jenn Cabrera Tejera was great!","createTime":"2025-01-17T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cf8b236a-19ab-5f09-bdd1-6247d8e7de1d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Really happy with the service I received from Lauren. She was friendly and professional. Good communication, efficient service, and great attitude. Thank you.","createTime":"2025-01-17T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5481cf2c-8cc4-5f3b-bcb6-825863856278","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ramya was incredibly helpful in dealing with my boiler issues, was able to get a guy sent out to deal with it very quick.","createTime":"2025-01-17T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a2ce9823-6ff1-5f5e-a10a-179593a5a9c5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It was very great from starting to the ending until the deposit paid, this is very speedy peoces and stree free, we just uploaded and given our details they have amde all the process ans came up with good news, thanks Laura Mctaggart","createTime":"2025-01-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"86817f0c-c99b-59fa-97c8-bcad7a56818a","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Callum Robertson was handling my application and to be honest my application gone through smooth and quick.","createTime":"2025-01-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"540b844b-0f2d-5567-9d3c-8184daad6bca","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"I recently moved out of an apartment which I originally had let through a different agency before it was acquired by DJ Alexander. Overall, I was not affected by this change and I found reporting various issues easy and they were well responded to especially by Norman at the maintenance department. As I was getting ready to end my tenancy, however, found that there was much about how I received the apartment which I had to explain and clarify. A matter which may have been handled better in the transition. Nevertheless, the checkout procedure went smoothly and I got my deposit refunded. I thought it was handled well and professionally by Mr. Stuart Rae.","createTime":"2025-01-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"11a70daa-bdba-5fab-8ff8-261829b0c785","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Lauren our property manager was amazing with our family and our recent move. All was handled professionally and with a really nice personal touch. I can heartily recommend dj Alexander to anyone looking for a professional job and great staff who really actually have a human touch and will often go above and beyond to get things done.","createTime":"2025-01-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2cb9d940-7020-5b82-96c2-c39c10116f75","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Everything went smooth, Emily Lettice and the team are quick with responses","createTime":"2025-01-15T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f8ae2bb4-ad87-56c2-a000-8cf725cbff70","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"A special thanks to Robyn Murdie of DJ Alexander who has looked after our tenancy and introduced us to the property. Fast, effective and professional service all the way through!","createTime":"2025-01-15T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"517705e2-9c23-5dd5-912d-e640d29efd11","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I applied for some properties to rent through DJ Alexander and got quick viewings and timely responses from the property Manager (India Hale) regarding the landlord's decision and detailed steps to take my tenancy application ahead. The property manager (India Hale) is an amazing person to interact with who made things easy for us and explained things nicely in-person while viewing the property.","createTime":"2025-01-15T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b5fc3e97-f2e7-5fc9-a3cb-39c4d1407971","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Alexandra Holzbarova has been a great help with getting in touch with my landlord for a few different queries and also with transferring issues to the maintenance team on the same day as reporting them which is reassuring that the issue will get fixed in due time. Her response is always polite, efficient and helpful. I’m very happy that my experience renting with DJ Alexander has been so smooth so far!","createTime":"2025-01-14T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a2ea30bb-7642-55ff-bb3e-e8497de5bc5c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Robyn Murdie conducted a thorough annual property inspection. Her attention to detail was exceptional, as she pointed out even the smallest issues that needed action. Robyn’s clear and concise communication throughout the process made the inspection easy to understand. She was punctual, courteous, and demonstrated a high level of expertise. I was particularly impressed with her ability to listen to every single small issue","createTime":"2025-01-14T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ee442c82-5ff4-569f-8dbf-b8244c679107","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently had the pleasure of working with DJ Alexander Letting for renting a property, and the entire experience was absolutely seamless, thanks to the incredible assistance of Alexandra Holzbarova. From the very beginning, Alexandra displayed professionalism, friendliness, and exceptional efficiency. She made the entire rental process stress-free by providing clear guidance, prompt responses, and consistent updates at every stage. Her attention to detail and willingness to address all my concerns ensured that I felt confident and informed throughout the process.Her warm, approachable demeanor and exceptional customer service made what could have been a complex process feel effortless. Alexandra truly went the extra mile, and her dedication to ensuring a positive experience was evident at every step. I highly recommend DJ Alexander Letting, especially working with Alexandra Holzbarova, for anyone looking to rent a property. The professionalism and care demonstrated by Alexandra make her a standout in the industry. Thank you, Alexandra, for making this experience so enjoyable and stress-free!","createTime":"2025-01-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4103822c-3fac-57f4-b814-6584c56f8726","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Finally secured my flat after a stressful time looking. The help and time taken by dj alexander staff was invaluable. Firstly Yvonne Mathers for very kindly waiting on later so I could view flats after work and even driving me to view then. Absolute superstar. And Callum Robertson who handled the tenancy agreement and my checks with good lord. Both Callum and Yvonne are assets to your company and I can't thank them enough. A stressful experience that was made hassle free by your staff. Thank you again David","createTime":"2025-01-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8ff3d7a8-f58c-5ef6-9142-33e07e0d1c4d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent service. Gill was fantastic and super quick with all of our enquirers. Definitely recommend","createTime":"2025-01-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"862f3600-e073-5822-ab6f-3f23c33811b8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent service from Laura McTaggart and Paige Holbein. Very professional with great communication skills. Happy to recommend this company with 5 stars","createTime":"2025-01-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b77786a8-d037-51bd-ae7d-cfcf6f18f9d5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It has been a great experience with DJA, from viewing to completing the application and signing the agreement. The team made sure all went smoothly Great help and communication from Caroline Connelly regarding viewing. Who showed us the property and answered all follow-up questions. Calumn Robertson dealt with the application process very smoothly and timely, answered all queries and clarified all questions in time. I appreciate your help and professionalism. Hoping continued support and communication throughout tenancy from DJA.","createTime":"2025-01-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e84523a7-1587-53bb-b9c7-a33eb2b82ffa","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Recently rented with Dj Alexender and it was a great experience. Sandra and Micale were great and wonderful.","createTime":"2025-01-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0a6fe76f-db59-5432-88dd-3771ca7c6f41","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The process was very fast with DJ Alexander. Lovely Paige let me view my new flat Friday 3rd and I signed my lease Wednesday 8th. Paige was very professional and assisted me with any queries I had in regards to leasing my new home.","createTime":"2025-01-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"060bf169-6e16-527e-958f-560e8b916818","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Zoltan engaged with persistance, interest and flexibility during a tenancy void period over the Christmas period to arrange speedy and cost-effective refurbishment while I am geographically distant - communication was excellent, as was the result. Many thanks","createTime":"2025-01-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fb6e7b9b-6402-523d-8704-5229c9a2ac48","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Robyn Murdie is a very lovely lass,met her at the property of 67 Dundas street on 31st December 2024. She is very nice to chat too,and very knowledgeable about the property,I would like her to get an employer of the year award.","createTime":"2025-01-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e2d8a4ba-a8a2-58e9-a939-26cc15547c3e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I renting from DJ Alexander and so far thanks to Sophie Alley (Senior Property Manager) it has been a great experience! Every single time I have an issue or a problem regarding the flat (which there aren't many) or any questions at all , she is always there willing to help. 5 of 5 definitely!","createTime":"2025-01-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2db12510-ebe8-5add-b14c-c59b999287bb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We experienced a very proactive service with great communication from DJA which made good use of technology to keep us informed about viewings. Great experience viewing a flat with Kieran Mooney who also followed up later with additional information I had asked about during the viewing. Many thanks.","createTime":"2025-01-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"81c98eb9-9a07-5704-af50-cb460343a1ab","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Carol Clark was incredibly helpful and an excellent communicator. Great experience overall.","createTime":"2025-01-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4eab8cd6-f4cc-55a2-932b-a2089e620584","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent check out support from Gerrit and the team this month, many thanks.","createTime":"2025-01-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e3b6f191-5b8b-5a47-8c3b-f1eaa3bbf4d3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently had the pleasure of working with Zosia Mlynska, and I couldn’t be happier with the experience. From start to finish, Zosia was professional, knowledgeable, and incredibly supportive throughout the entire process.","createTime":"2025-01-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"eef2d67e-1666-5481-8b36-9bf88552e0ec","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Wonderful experience with Carol Clark and the team at JDA! Record breaking speed and efficiency in getting things done. I saw the apartment on a Friday and well within a week I was already to move in. Other apartments that I saw from other groups, were still on the “register your interest” stage. So a big thank you to JDA and Carol and team.","createTime":"2025-01-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"aecac22d-26c7-5ad2-ad0a-f1db6d19fff4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The house-hunting process with DJ Alexander was so professional, supportive and honest. Lauren Brown efficiently processed my application. Carol Clark managed my tenancy agreement and was so professional and supportive. She carefully investigated every detail, swiftly answering my concerns with enough support making the process so comfortable. Thanks very much!","createTime":"2025-01-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"dff3ba9f-4385-51d7-9da0-c5efe15e8de2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Working with DJ Alexander has been a brilliant process. As a new tenant renting in Edinburgh for the first time, DJ's made the process as easy as possible and a straight forward process. I and my partner were lucky enough to work with Calumn Robertson, and I can honestly say you would struggle to find someone more punctual than him we pleased to work with you thank you for your time.","createTime":"2025-01-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a260beba-b1dd-5f07-8cbd-f17ff7c1d6a1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a lovely woman named Gill, handle my tenancy application and she ensured she responded quickly to my many queries and kept a great rapport with myself as a new tenant. I genuinely felt through the emails and phone conversations she had a genuine care to help me which can be rare in estate agents. Thanks so much!","createTime":"2025-01-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"da2b5779-f945-5ba1-addf-798f2d6b13e4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Timea (check out team) has been exceptional in dealing with our end of tenancy. Amazing attention to detail, proactive, solutions focussed and such a lovely person to boot. Nothing was ever too much trouble. She made what can be a challenging process so much smoother. Our apartment on our return from overseas was in pristine condition thanks to her excellent relationship with contractors and her project management skills. Everything was done on time and it made such a difference to come back to our home in such good repair after 10 years abroad. Great work Timea!","createTime":"2025-01-03T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7912eccc-5d5f-588f-9edf-546cc998e486","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Working over the Festive period, Carol pulled out the stops to help arrange my new flat rental efficiently and greatly smoothed out the admin process. Ryan was also key to making it happen, liaising with the Landlord and answering all questions re the flat and onsite parking provision, etc. Rented via DJ Alexander for 10 years, the most helpful Agents one could hope for. Thanks!","createTime":"2025-01-03T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"98b792c5-6984-5f61-b0a8-8a4d0e82e908","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Been using DJ Alexander for a while now as a Landlord in Aberdeen. They have done great with property management and finding new tenants promptly. As with most things its the people that make the difference - My property manager is Hannah Byres who is amazing, easy to contact, always replies very quickly and one thing I really appreciate it when a query is ongoing Hannah always drops updates such as \"checks are ongoing\". I like this as it gives confidence things are being progressed. Great approach and very proactive. I have had a great experience with the Aberdeen DJ Alexander team.","createTime":"2025-01-02T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b434fa76-7fe9-5289-87c5-517ceab2421c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I was looking for a nice 2 bed apartment and spoke to Gill Annand who recommended me some properties. I met Gill at a property she was very friendly and presented the property very good to me and was very helpful with me to make the offer on that property. Been a straight forward decision and application process.","createTime":"2025-01-02T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ac7f5f08-d66f-5a42-a928-fbc3c99fd7f4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am an international student who is moving to the UK and DJ Alexander has been fantastic in supporting me in this move. They have answered all questions in a timely manner and have made this a very smooth process. Thank you to the DJ Alexander team!","createTime":"2025-01-02T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b324c387-f713-519d-b36f-a573aeb3d0d4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Jenn attended my rental property for a routine inspection and was friendly and professional. I was in a remote meeting during her visit; she was polite and accommodating of this. I appreciated her asking if she should remove her shoes on arrival.","createTime":"2025-01-01T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"11534b0c-5eac-5050-8c2e-345c71f13ad7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Working with DJ Alexander has been a brilliant process. As a new tenant renting in Edinburgh for the first time, DJ's made the process as easy as could be- and a straight forward process. Myself and my Flatmate were lucky enough to work with Carol, and I can honestly say you would struggle to find someone more punctual and efficient anywhere. We were guided through the process seamlessly and all of the concerns and questions were resolved swiftly.","createTime":"2025-01-01T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"651c3248-098e-501a-8e02-299571e5dffd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"After I had to unexpectedly find somewhere to live ahead of the festive period, Hannah was able to fit me in for the last viewing of the property with her friendly and helpful colleague Lauren, who remains happy to answer my questions ahead of my move into the flat!","createTime":"2025-01-01T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"33984583-256d-5e79-b1be-32339e253521","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"First time renting in Edinburgh and it was very smooth from the viewing to agreement. India Hale was our property manager and she was very kind and helpful.","createTime":"2024-12-31T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"628fd22f-ceef-52db-a3c9-9348988355a9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Carol Clark from the signing team has been outstanding from start to finish","createTime":"2024-12-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"be6f0ee7-f2f1-5684-bb3f-b090d8631297","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I’d moved back to Edinburgh in June and have been crashing at a friends house the whole time, forgetting Edinburgh’s rental market is brutal. Finally just before Christmas, I went to view a property with Chris McHenry and he was amazing from start to finish. Even though it was the Christmas period, he still got back to me ASAP to get my application accepted. Best way to end 2024! Thank for all your help!","createTime":"2024-12-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0c1a5b77-1f54-51ab-b24e-02b3fba2339f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My experience with Dj alexander was great and very well explained as I was not familiar with the UK housing. My agent Micael Pereira was very nice and always answered my emails quickly.","createTime":"2024-12-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"dae39441-1288-5174-8cc8-4ee7709cb265","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I needed to rent quickly for work away from home and was able to arrange a viewing of properties in Edinburgh within 1 day of seeing them on the website. It was really helpful to be able to meet the DJA rep Lauren at the first property having received the text confirmations of the appointment and then really reassuring that she was at the first flat ready for me to view 10 mins beforehand. She then went to the second apartment with me. I had some questions about one of the properties which she texted the answer to in less than an hour after the viewing. Having decided to go ahead with the second flat, I was transferred to Micael in the Tenancy Progression Team who sent everything I needed to log on to the Goodlord site and go through the checks to confirm my status and financial suitability. In less than 5 working days, from start to finish, everything was agreed and the lease signed- all online. Micael then went the extra mile and changed the time of my meeting at the flat to pick up the keys to suit around meetings I had on that day. As a prospective tenant this was a first class service from DJA.","createTime":"2024-12-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"31016b92-6ab1-516b-8fbb-b5c679c322ff","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"The whole process from start to finish was very efficient and straight forward. Diane Harte specifically was extremely helpful and accommodating. Would highly recommend.","createTime":"2024-12-26T00:00:00.000Z","locationID":"DJG"}},{"id":"ec7f5b63-353c-55c3-8aa2-937eda9e1217","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I just wanted to take a moment to say thank you for offering me the house. I really appreciate all the support and assistance you’ve given me throughout this process. The platform was excellent—great communication, easy understanding, and a positive experience overall. I’m very grateful for everything!","createTime":"2024-12-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b5047ce3-191e-5786-8b1c-a2d49a5374e9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander have been so helpful during the sale process, advising me all the way. They have taken care of everything including viewings and have been great at giving advice and guidance. The staff are so supportive and knowledgeable and so easy to deal with. Every question was answered and they made the sale process so straightforward and trouble free. The staff have been fantastic.","createTime":"2024-12-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2d8d87ef-5edd-5700-8cb9-03c4b523b2d8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had a bad leak at our flat in Aberdeen however Ellie Robertson has been absolutely brilliant at liaising with insurance inspectors and contractors to arrange the repair work. The service I have received from Ellie over the past year has been top class and a credit to AJ Alexander.","createTime":"2024-12-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ea227ff6-b3df-5a29-a114-a085932f7bc4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great service, really appreciated. Specially Leno De Gaetano who always help and respond to every thing i ask and help me to resolve any problems. Thank you 🙏","createTime":"2024-12-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1663848b-756c-530e-aa5e-3d356ada5f57","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The whole process of finding a new flat has been very organised and professionally handled. From viewing the property to now moving in, every step has been made easy. I have to give a special mention to Ryan Cochrane who showed me round the property initially and also got me moved in today. His approach is very friendly and welcoming and he has definitely made me feel very at ease and in safe hands through the process.","createTime":"2024-12-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a273a276-ee81-5f20-a82f-398c328da11c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The process was explained very thoroughly at each step and everyone we spoke to was very helpful. Every step was easy and painless. Laura McTaggart was particularly helpful and is an absolute asset to your business!","createTime":"2024-12-18T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"859c3932-ac35-5cbe-964b-16829812737b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have to give a massive thank you to Caitlin butler who has been amazing with helping me and my cousin getting our dream flat to move in too!! Such a lovely women and so easy to talk to for advice couldn’t recommend Caitlin enough!!","createTime":"2024-12-18T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"acc418db-3702-5c8b-8315-8b50e159fde2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ramya Peela was very quick and efficient in assisting us with our current maintenance issues at our property.","createTime":"2024-12-18T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6bc7a503-a6c7-5371-bddc-da1fe511f8fc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Delt with Sophie Alley, had a really good experience, super quick and easy. Has a really good applications system and no issues.","createTime":"2024-12-18T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f96b222d-b252-5d99-8e77-1c544cbbb602","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ryan was great! Super helpful, thank you!","createTime":"2024-12-17T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2c825f1a-84ed-524e-9bdc-e89f1f4854c3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Many thanks to Carol Clark. Great job. Very professionally, quickly and good treatment.","createTime":"2024-12-17T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1bbdc4bf-8f84-52ba-8d4a-9650b6031c9b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Have to give a shout out to Garry Fox and the check out team at D J Alexander. I recently vacated a flat I had rented for about 3 years. Unfortunately, the check out didn't go as planned. My partner fell ill and was bed ridden, I was away on business, and to cap things of the removalist didn't turn up twice!! The way Garry handled the problem was first rate, and managed to juggle keeping both myself, the tenant, and the Landlord happy. No easy task. Thank you Garry for getting things sorted so professionally. Andrew","createTime":"2024-12-17T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d963f790-e316-5866-830f-40a50ffe84b2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I’m incredibly grateful to landlord for offering me the opportunity to rent this flat. From the start, the communication has been clear, professional, and friendly. They made the whole process—from viewing the property to securing the lease—smooth and easy. The flat itself is in great condition, and I’m excited to move in and make it my home. I really appreciate how helpful and accommodating [Landlord’s Sophie ] has been in answering all my questions and providing me with all the necessary information. Thank you again for your support and for giving me the chance to rent this wonderful place. I’m looking forward to settling in!","createTime":"2024-12-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cf2c0d58-2556-5456-a95d-1e6f628ba929","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had an excellent experience with this team during the rental process especially Ms Laura Mctaggart . The communication was clear and timely at every stage. Once my referencing was complete, I received detailed instructions regarding the next steps, such as signing the tenancy agreement and managing the move in process . I would highly recommend their services to anyone looking for a professional and well-organized rental experience. Thankyou Laura once again for all your support 🥳🥳","createTime":"2024-12-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f5e9300d-b65e-5e12-be52-94abc15009ee","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"A very big thank you to all the sales team at DJ Alexander’s -Yasser,James Abby and of course Stephen who were always there to advise me throughout the entire sales process.","createTime":"2024-12-14T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d5bdf6c7-3852-54df-a806-aca0a61dfcec","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have been with DJA for many years and am very satisfied with the service. I would commend Adam Irving from the Maintenance Team for supporting us with a very complex water ingress and dampness repair. Many thanks","createTime":"2024-12-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8ada82d4-3aea-5bb2-9580-6b52445c30e5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We used DJ Alexander for a flat sale in Glasgow. The level of professionalism and customer service was second to none. Our sale turned out to be trickier than we expected but both Ruth and Connor were excellent to deal with, knowledgeable and always prepared to go the extra mile to get to completion. I would thoroughly recommend this firm and wouldn't hesitate to use them again.","createTime":"2024-12-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"46a3ea0e-d7be-5504-b75d-45747836b107","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I never imagined my flat would sell so quickly and it was a pleasure to work with Ruth in the process: very professional, kind and positive. What I imagined to be a stressful experience turned out to be very pleasant thanks to her energy. I would highly recommend DJ Alexander if you are thinking of selling a flat.","createTime":"2024-12-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"792bb1c6-4d3c-558b-8cad-fc246cc9ff73","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Alexandra is amazing. She is very nice and helpful. She helps me a lot on negotiating with the landlord about the starting time of the rent.","createTime":"2024-12-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"71c9808e-8f55-5da2-9a72-efb920ba0c08","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently attended a viewing with a friend and was very impressed with Chris McHenry’s professionalism and knowledge surrounding the property, I would happily recommend this branch to anyone interested in finding a home in Edinburgh.","createTime":"2024-12-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7ed04ee5-6b5d-58c0-b9d3-3e6a9803e12f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The proccess of renting new property was very quick and simple. Patrycja did amazing job and kept us right from the beggining to the date of moving in. All the informations were sent by email along with the guides for tenants. Happy to recommend !","createTime":"2024-12-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"77fdce8f-bc21-5e1a-8591-9a9cbab91ef1","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Hannah gave really helpful advice when we visited the Edinburgh office. She explained the process, provided us with useful information on what the different areas within Edinburgh had to offer & the transport links to the city centre. She has continued to help us in our search for a rental property via email. Many thanks for all your support Hannah!","createTime":"2024-12-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4bfbf5a7-3b71-5be7-82bc-bf2057baafb7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Yvonne was so helpful and made a stressful day so easy !! Thanks for your help Yvonne ..","createTime":"2024-12-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2d9bade9-29eb-5890-b97a-0f193b02f2d4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Diane was efficient in everything, specifically communication, extremely helpful with the move and I couldn’t recommend anyone else. Huge thanks to Diane, it is greatly appreciated, strongly recommend!!!","createTime":"2024-12-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1c95ba01-2842-5552-9342-45639b4ee2ed","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have been on the hunt for a 1 bed over the past month and from my first viewing with James C we kept in touch with him and he introduced me to several opportunities. We managed to find a great doer upper and currently under offer on it, really appreciate his personable approach and informative advice.","createTime":"2024-12-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c8f8f5a3-ef28-5262-81fc-b426bf0e85fe","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I am a landlord who would like to take this opportunity of acknowledging the fantastic service I have had from Stephanie McMillan at D J Alexander. Stephanie takes the pain out of Bea landlord, she is approachable, kind and always willing to listen & assist wherever possible. Please don’t ever leave, Stephanie","createTime":"2024-12-09T00:00:00.000Z","locationID":"DJG"}},{"id":"7c38c966-9f09-50b9-9f83-8ef29d27abb1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently had the pleasure of working with Oliver while searching for a rental property, and I must say, his professionalism truly stood out. From our first interaction, Oliver demonstrated a deep understanding of the rental market and was attentive to my needs and preferences. He took the time to listen and provided tailored options that matched what I was looking for. Throughout the process, Oliver maintained clear communication, promptly answering any questions I had and guiding me through each step. His knowledge of the properties and the surrounding areas was impressive, which made me feel confident in my decisions. I appreciated his honesty and transparency, which fostered a trustworthy relationship. Overall, I highly recommend Oliver for anyone looking to rent a property. His professionalism, expertise, and dedication to client satisfaction made the experience seamless and enjoyable. Thank you, Oliver, for making my property search a positive one!","createTime":"2024-12-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7ea7a71f-094a-5f35-b211-f925058a93fa","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have been a tenant of DJ Alexander at the same property for about 3 years. I have been a happy tenant, with any issues I have brought up being resolved in a fast manner, although there haven’t been many. I recently had an inspection with Jenn, who was great at answering any questions about the upkeep of the property, and helpful about things we needed to make sure we were doing g","createTime":"2024-12-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8cf967dc-e082-5e32-8853-18617cf74c5c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"James was extremely helpful and accessible throughout the process.","createTime":"2024-12-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"83f3188d-305b-54c8-b9e1-1ca9c24ba5f5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Melinda is amazing. She will follow through and help you deal with any issues regarding the sale. Fast to respond and very thorough. Thanks Melinda and DJ Alexander! Certainly would recommend them!","createTime":"2024-12-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"607460fc-7859-5206-a92d-c240bca7eaba","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent staff and easy process, from start to finish I was allways accompanied from someone of DJ Alexander. Carol was very helpful during the application process.","createTime":"2024-12-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8e5926e6-db2d-5b7b-b50b-d3cf1684c11b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The process was straight forward and smooth. I am glad I got a property with DJ Alexander 😃 prompt in response to queries and all. I'm very impressed","createTime":"2024-12-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9f04a7ad-a2ce-55c1-9738-a86a6be71faf","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Quite a smooth end to end experience with them. Rented a property in Edinburgh, and very helpful and positive attitude from conducting viewings, finalising contract, checking references to checking out. The communication was often a bit delayed and required follow up, but very satisfied other than that. Would rate as 4.5/5, and would recommend to anyone looking to rent or buy.","createTime":"2024-12-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"66905fde-0f6b-5bab-936e-8f78c569cd8e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Just finalised signing a contract for 1 bedroom flat. It was easy and smooth thanks to amazing app Goodlord and agents like Gill Robertson‑Cree and Sophie Alley who helped me a long the way! Thank you again.","createTime":"2024-12-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c81ce663-a217-57da-ad8c-174918bdcada","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Yvonne our property manager is so helpful. She has took ownership of and resolved any problems that we have had.","createTime":"2024-12-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d13523a6-dd50-546f-99dd-50e246e3b4a7","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Jennifer Cabrera Tejera flat inspection was very efficient and of a high standard professionally. Thanks 👍","createTime":"2024-12-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f2d9eee3-b1ec-55d2-b21f-95343df8065a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Brandon Wiseman did an inspection review of our flat, and he was absolutely fantastic. Extremely kind, helpful, and professional.","createTime":"2024-12-04T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bebd8b56-7cd1-514b-ad11-1ce1901770e8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We were taken through the process by Carol. She was really helpful, friendly and patient with every step and helped us secure our tenancy despite our very short deadline and lots of things to get done. She accommodated me and my flatmate individually based on the fact I worked on site where I can’t answer calls and my flatmate wfh. Thank you for making the process a lot easier and less stressful than I’d anticipated.","createTime":"2024-12-03T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9ff40bc9-c02e-52a4-97a7-4b41c007bb9e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Sarah McIntyre was extremely efficient and thoughtful in her advice. After not being able to sell the previous year, she managed to create the situation where the flat was sold within three months. Excellent service.","createTime":"2024-12-02T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3ddce314-0cbd-527e-8829-4f16f97a16f2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Carol was an amazing personal touch to getting our tenancy sorted. She conducted herself with the utmost professionalism and kindness and is certainly an asset to the DJ Alexander team.","createTime":"2024-12-02T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"04d08485-7993-5c79-82eb-7462be6e5273","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Absolutely amazing Customer service , My husband and I have been with DJ Alexander for over 10 years letting out our property With Diane and Patrick managing it they both couldn’t be more helpful , All the teams in maintaining the property were excellent.We decided the time was right for us to sell up. We made the right decision to Have DJ Alexander as we trusted them to manage the sale for us absolutely delighted with this Service provided, As on Friday the 30th of November we completed . The process did have its ups and downs as with any home sale ,We had tears when things didn’t go as planned first time round when sale fell through at last hurdle by buyers pulling out. This is where we want to give special mention to Conor and Ruth who got turning things around and a new buyer within days , you both were totally amazing and honestly the most supportive people you could possibly have been you felt our upset which was hard for you guys . You both are a credit to DJ Alexander and we got there as you said we would so a big thank you Conor and Ruth and farewell we wish the Company all the very best for the future , Keep up the great Service Best Letting and Estate agent Company in Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿.","createTime":"2024-12-02T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"57f379ec-ffc7-551c-8071-16fe37b91c96","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander made the entire process of finding a flat, renting and moving very simple. Paige and Diane were fantastic both during the viewing and when I moved in.","createTime":"2024-11-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"81b68ffe-15ab-5cb5-a942-0ab025b209c8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a very nice experience with DJ Alexander for my renting contract and move in process. Carol Clark was my application advisor. She did everything very quickly. Thanks a lot.","createTime":"2024-11-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ecb548e1-17fb-510b-aa1a-10864948682c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Absolutely amazing service from the team at Dj Alexander. I’d like to mention one member of staff Abigail Thorburn, from the very start she has been so helpful with my moving journey, answered every question that i had regarding my new home. If you are looking to move property i highly recommend a property from Dj Alexander!","createTime":"2024-11-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b91f5836-88ba-553a-85be-a82caac5681d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had a scheduled check up from DJA with Jenn Cabrera Tajera. Such a lovely lady and a great representative for the company. She was respectful and professional.","createTime":"2024-11-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"54166801-4fa3-597a-88a5-b5188b28a720","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Oliver esdaile helped me with my property viewing in alloa. He was very helpful and promptly answered all my questions and great and quick service. I would highly recommend them to anyone looking for houses in alloa or nearby area.","createTime":"2024-11-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6cd9637c-aa48-5754-a051-579b9eb2a05b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had a really positive experience using DJ Alexander to move into our new apartment. They did an amazing job. A special thanks to clare ,Diane and paige for helping us. Thanks for always quickly replying to any questions I asked.","createTime":"2024-11-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0de57a1f-bf18-5370-9c9b-129bf7b1271b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently called the maintenance team about a mouse problem (typical in Edinburgh). I spoke to a lovely lady called Dora who was very informative and empathetic towards the situation and gave lots of good advice and steps on what to do next. Not happy about the mice, but very happy with the customer service.","createTime":"2024-11-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"75a21ff5-c424-533f-ad2e-82d7bdb15337","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had a smooth inspection process with Jennifer Cabrera Tejera. She is very nice, efficiency, helpful and with smile always.👍🏻","createTime":"2024-11-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7b3244ba-3488-54e5-862a-b68ddc4c5c89","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thecomunnication of the team was great. Adam was very pleasnt to deal with and he was fery fast with this responces. Great experience! Thank you :)","createTime":"2024-11-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b1e7815e-a7cc-5c7e-b512-5c835bc92b5c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"She was very polite and respectful. She also gave me listening ears","createTime":"2024-11-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7a476b02-9656-5dc1-b9e5-671b3bf8a583","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Yesterday had the opportunity to meet India Hale, during the process of the property inspection. India was amazingly thorough in her inspection and incredibly helpful and understanding went it came to the issues that I was experiencing with the property. Thanks for the good work!","createTime":"2024-11-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8ff109bc-a604-5182-8944-ac362b8c9959","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I met Ryan Cochrane for a property viewing and he helped the process move very smoothly and very quickly. Helped us out with all our questions and facilitated a very easy renting process. Would definitely recommend to anyone looking to rent in Edinburgh.","createTime":"2024-11-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7326ad76-d028-569e-82b3-f74dffc68b8e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Robyn was fantastic. She helped my sort out electricity problem and was gracious and punctual.","createTime":"2024-11-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6d047357-5fd2-5a3f-a7a8-8f01b57a07e2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Selling my flat with DJ Alexander was a dream. The whole process was smooth and efficient. Everyone I dealt with was extremely professional and pleasant to deal with. Special mention goes to Sarah McIntyre. I have seldom dealt with a more organised and motivated individual. She was amazing! Abby Grigg was also extremely helpful during the selling process. I would not hesitate to recommend them.","createTime":"2024-11-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"67290cc3-e151-5af1-82ed-de692dfa27eb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great support by Ben Nicholson - Property Relationship Manager","createTime":"2024-11-25T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0d133a6d-eed6-5f1b-8b2c-c9a7fbd2f2f1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Being a new client to the company, I had some expectations for them. Happy to say that, they did a wonderful job and we are happy in our new home. They did more that what we have expected. The Property Manager Robyn Murdie was so meticulous on our first day which helped us a lot.","createTime":"2024-11-25T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"70fb8a39-4d49-5417-b581-336963afa474","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a really positive experience using DJ Alexander to move into my new apartment. They did an amazing job. A special thanks to Aaron Gove who was my main contact. Thanks for always quickly replying to any questions I asked.","createTime":"2024-11-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"73618631-9875-551a-9cfc-c1247eaae26a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It was my first time with DJ Alexander and I had an excellent service. My application advisor Laura Mctaggart was very helpful and made the whole process nice and easy.","createTime":"2024-11-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"243b5cd5-37f7-5ec1-bff3-bdd0d0db7c06","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We really loved the DJ Alexander process, it was incredibly professional. The entire experience was seamless and hassle-free. Calumn Robertson was especially helpful during the application process for our rental house in Edinburgh. She ensured everything went smoothly and was proactive throughout. Thank you for assisting us in finalising the house and meeting all the requirements on time.","createTime":"2024-11-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4fd9f5a7-51cb-552f-b4f9-fca79d577bae","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Used DJ Alexander to let an apartment. Very professional from start to finish. Excellent service provided by Robyn Murdie.","createTime":"2024-11-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"db55354d-3697-5e72-973d-eb694670a422","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Diane Harte from DJ Alexander has been very helpful in assisting with the property parking related queries and has been very proactive- Thanks Diane for going beyond","createTime":"2024-11-22T00:00:00.000Z","locationID":"DJG"}},{"id":"924f75b6-0d0d-5969-8e6d-aed468cb06e6","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"We've had a positive experience with DJ Alexander. They fix urgent repairs, though de-prioritised repairs can take some time to get fixed. Their move-out process comes with a 3-page cleaning checklist. We duly completed everything on this list and got our full deposit back from the landlord. During our move out, they were very helpful in assisting with applications for other properties. Edit: shout out to Alison McInnes our property manager and Elizabeth Saker who was super helpful with enquiries, they are a pleasure to deal with.","createTime":"2024-11-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2970f14d-227f-5874-ab00-a493b99ffd97","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We recently used DJ Alexander to sell our property in Edinburgh. From start to finish the whole team were helpful and did an amazing job, a special mention needs to go to Sarah McIntyre and Abby Grigg who were brilliant to work with, responsive to our requests and made the whole process a lot less stressful.","createTime":"2024-11-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8fc96faf-7c1a-5839-8879-673b1cead76d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The agent gave details about the application process at the viewing , and it proved to be very straightforward! Good, efficient customer service !","createTime":"2024-11-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"772d19e8-f16e-5b16-b78a-ca055419fecc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Abigail was absolutely wonderful in the way she sorted everything out for me. Excellent service.","createTime":"2024-11-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4db755df-9951-5e2b-b05a-ca0251a11fea","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I enjoyed the excellent customer service of Ellie McVitie during my viewing session.She was very prompt and professional while taking me through the apartment. She is really a fantastic officer who seamlessly delivered her job with a spice of great hospitality standard.","createTime":"2024-11-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b80ec6b3-7b84-5f48-b260-6486b120f2aa","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Laura Mctaggart was super helpful and timely with her responses - really easy and smooth process. Thanks Laura.","createTime":"2024-11-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4e9d1816-9d39-5a3b-bfb6-5f93d7b5e7da","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very pleasant, efficient team.. Always willing and rapid in providing assistance.. Special mention on this latter occasion re. India Hale who dealt so pleasantly with a recent issue.","createTime":"2024-11-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1f54b702-efd2-587e-af9b-dbf1e37bb9c0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I’m incredibly grateful to Ruth Woodcock and Conor McNulty for guiding me through the sale of my property. From moving the property over from rental to the final sale, their professionalism and calm demeanour has never wavered. Their excellent communication and responsiveness meant I have been kept me informed every step of the way. They guided me through the complexities with clarity and reassurance, ensuring I always felt supported. I truly appreciate their dedication and expertise, which made this experience not only successful but also remarkably pleasant. Thank you so much Ruth and Conor. If you are selling your property in Glasgow, look no further than DJ Alexander.","createTime":"2024-11-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"59549310-a12e-5e1b-9432-1a34caeeebf9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Good and satisfying","createTime":"2024-11-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"55ad5460-0d9e-59ae-a46f-3f8ed9de12eb","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great Service. One of the agents Imran went above and beyond to help me find a suitable home.","createTime":"2024-11-20T00:00:00.000Z","locationID":"DJC"}},{"id":"c9dd286f-f400-5d4b-b647-e6e91c01f23c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very organized! Everything was clear and right on time. Appreciated the fast process and also the very many and much needed clear instructions. Laura Mctaggart was the perfect agent for the process. Thank you Laura.","createTime":"2024-11-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b26cc35c-229f-5e6a-80c9-5fd684d7d9a0","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Paige was fantastic. She was so helpful right from the start to the end. My journey from start to finish was trouble free. Excellent, proffesional and worry-free.","createTime":"2024-11-20T00:00:00.000Z","locationID":"DJG"}},{"id":"67879c3b-f257-5179-b9f1-c90456854d4e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had my flat inspection with Oliver McTurk. Oliver was very friendly and helpful. That was a good experience. Many thanks!","createTime":"2024-11-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6cc76284-40e3-5d64-829a-53ee6cd40b70","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It has been a joy working with DJ Alexander in acquiring my new home. The whole process was fast and smooth. Calumn Robertson was very helpful to me. He was quick in responding to all my queries. It would be great working with you again.","createTime":"2024-11-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d53feb02-b58c-5d3c-be30-5e7d68fdd88a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ellie McVitie (property manager) & Abigail thornburn (tenancy progressor) were super helpful & easy to reach out & I always received prompt response from them. Renting process is much smoother with DJ Alexander once you get shortlisted by the landlords its the main reason why it stands out from other agencies in the mkt.","createTime":"2024-11-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ee8be7ec-e1cc-591b-a727-897692732b38","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I think Ruth Woodcock at DJ Alexander's deserves some praise. Trying to buy a property can be stressful and disappointing at times, but Ruth was very helpful and accommodating with viewings arranged quickly and conveniently, rapid responses to calls and emails. Couldn't have asked for a better service so thank you so much from a very happy customer! :)","createTime":"2024-11-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"45a308af-46a5-5d86-82da-85751d038e08","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Adam Sweeney attended yesterday to carry out the inspection. Adam was very polite and efficient, and explained clearly what was happening. Very satisfied.","createTime":"2024-11-15T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"18ad2c60-fc9a-523a-b9ee-6fc33d73f53f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Lovely staff, spoke with Teigan Gray who was very helpful !","createTime":"2024-11-15T00:00:00.000Z","locationID":"DJG"}},{"id":"5e05ca32-a620-5ce7-a992-0c4354d5112f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a change of tenancy for my flat recently. While the flat was being shown to the prospective tenants by D J Alexander, I undertook organising a lot of renovation work for the flat myself. Brandon Wiseman was quick to find a new tenant for my flat. He also helped me by adjusting the time period for the work to be carried out properly, before the new tenant could come in. I found Brandon extremely helpful and approachable at every step and wish him well in his career.","createTime":"2024-11-15T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"972eb74e-4162-5132-94f2-1d3697002bcc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Both Ms. Zosia Mlynska and Ms Chloe Callaghan are friendly, efficient and responsive to all our queries. Big thanks to them after a month of searching and viewing a 2 flat bedroom finally we got it. 🤞","createTime":"2024-11-14T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"faf14772-b7d0-5aff-b4dc-8f146f9fe1c9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had my first flat inspection with Robyn who was friendly and helpful and took the time to listen to my experience whilst living at the property. Was a pleasure to meet her and her colleague.","createTime":"2024-11-14T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f01aaa6f-16b6-57ef-a2dc-36dc5c99b3e9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ellie McVitie, who showed me round the property and Fanny Walravens who oversaw our tenancy agreement and the process leading up to it were absolutely wonderful, willing to help in any way they could and made the process so easy for us. Thank you so much guys!","createTime":"2024-11-14T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"45aafb4d-af5d-5a65-a358-17a361993063","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Extremely helpful staff at DJ Alexander. Diane and Caroline helped me at every step of the move in process making it very easy.","createTime":"2024-11-12T00:00:00.000Z","locationID":"DJG"}},{"id":"2b6e26e0-0de6-5cb5-af00-392aaabea41b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We recently rented a property through DJ, India Halle took us through the proces from viewing to negotiation and was great and knowledgeable in every area. Very impressed.","createTime":"2024-11-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9260f648-7db6-53ea-8105-5659b65c9c1a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Absolutely brilliant, helped all the way through with the process and every person I spoke to on the phone was lovely and helpful, would absolutely recommend! And especially a big thank you to Carol!","createTime":"2024-11-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8541f9ab-c98a-56b5-8bc5-ac04b04013ac","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The sales team at DJ Alexander is extremely helpful and assist at every step. I want to thanks Diane and Caroline for being extremely supportive throughout my move in process.","createTime":"2024-11-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"69e3ca54-0c39-5d6b-961e-51ead3b6fb8a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"James was really knowledgeable about the flats and areas, even drove me to the viewing and back. Very personal so made the viewing really comfortable.","createTime":"2024-11-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b040844c-9b93-5180-9d31-8ddd168052a8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Extremely helpful staff at DJ Alexander. Thank you to Brandon from the sales team for his helpful advice, quick email responses and knowledge about the property. He went over and above to help me with my complex circumstances. First class service! Thank you Brandon. Also a big Thank you to Chloe Mitchell who took me through my application process. My circumstances were complex and Chloe was patient, helpful and extremely supportive throughout my whole process. Would highly recommend DJ Alexander. Many thanks.","createTime":"2024-11-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cd93deef-b123-5f36-8165-90baef76185a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It was a pleasure working with Ellie. From the viewing of the property all through to a successful application. The whole process was seamless for me and I’ll forever be grateful","createTime":"2024-11-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"810d0eeb-4b6f-5048-90ad-df5393c621aa","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I used DJ Alexander to let my flat and also to sell my flat. I found them to be excellent. Ruth was fantastic when it came to selling. The flat was sold quickly at a good price and the whole process was easy. She was friendly, knowledgeable and a great help. I have used them for over 10 years and not once have they let me down. 100% recommend.","createTime":"2024-11-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b4b9a199-09f7-5ca7-a262-f03b7ef56d5e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The moving-in procedure is quick and fluent. The property manager Sophie, Chloe and Scott helped a lot throughout the way. In addition, every feedback would be attached importance here! After moving-in, we found some problem with the boiler and reported to DJ, they manage the check and repair stuff immediately. Thanks a lot to such a supportive team!","createTime":"2024-11-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a7c14902-dd01-5e1c-a85b-bddfa0a99c8b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great experience, really helpful staff specially Carol clark, she help throughout the application. Many Thanks","createTime":"2024-11-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"85ca6636-0f2e-5d38-8111-ee49fd8814f0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have been very impressed with the way Lewis has handled a complicated and extensive piece of remedial work on my property. He has been able to find first rate contractors who have done the work promptly and at a fair price all while respecting the tenants who have been in the property throughout.","createTime":"2024-11-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3446a903-0e9f-5390-ba36-c585347fcd5c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Yasser gave good advise on how to approach selling the flat . Identified a buyer quickly and responded quickly and proactively to any questions. He worked well with the Alexander leasing department (who managed my flat) and made this a painless experience in terms of ensuring all basis were covered . He also interacted smoothly with my selling solicitor.","createTime":"2024-11-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"eb938dab-2bf1-53ab-82b0-f87fb0b34b0c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Well organised and attentive... This applies to all the staff I dealt with during the recent complex change over of tenants mainly relating to boiler replacement but other matters all properly dealt with, courteously, timely and efficiently.. Special mention re. Cassandra Hogg, the End of Tenancy Property Relationship Manager....","createTime":"2024-11-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a5c15aa0-ad10-5aad-9508-f855a82cf6a0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The sales team of Sarah Macintyre and Sara Ranking are a fantastic partnership, my communication and interaction with both ladies was fantastic. Sara was particularly quick with responses and was very happy to make those slight adjustments I had asked for she really is a very friendly happy and helpful young woman who is a credit to the company. Sarah was easy to deal with, friendly, happy and very professional nothing seemed too much for her she is also a credit to the company. I have already recommended DJ Alexander, Sarah and Sara to some friends.","createTime":"2024-11-04T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d134d04c-159b-5107-87d3-9c01dabd0bb1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Paige and Diane were absolutely amazing, super speedy tenancy process. Amazing service, very professional.","createTime":"2024-11-01T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6f4f08b8-2c33-53e8-a20c-39348c60089f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The sales process took much longer than anticipated through no fault of DJ Alexander. They stuck with me and were very patient with hiccups in the process. They were easy, friendly and positive to deal with and I would not hesitate to recommend them.","createTime":"2024-11-01T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6db16ed4-dd54-5067-82ea-41e293abd1b7","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Staff were very helpful, especially Evie hunter, who gets busy with my phone calls and email every time l needed help to finding a suitable property to filling in the application, Evie prompts and talked to the landlord till he accept my application up to the point of completion and approval. Definitely will use their services again.l am looking forward to move in to my beautiful apartment","createTime":"2024-10-31T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2e068d2a-9218-5502-9531-6702cb66a3da","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The whole experience was very organised and I'm especially pleased with customer service from the Application Advisor Laura Mctaggart, hence the 5 stars.","createTime":"2024-10-31T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2045a949-b815-5808-97a0-c9cf8fc68107","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"During a very stressful time having left my home in London and moved to Edinburgh, Holly Southwick was super professional, kind and helpful. She regularly communicated with me and kept me up to date during the process until I finally secured a delightful flat. It is beginning to feel like home now and Holly continues to communicate to ensure that I am happy with everything.","createTime":"2024-10-31T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"be4d52f5-8a7f-5b42-99b7-f3ffaaac8884","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have had mixed experience in recent months both within DJ Alexander and through issues outwith our joint control. The member of staff who has given me most support and assistance is Ruth Woodcock. Throughout a fraught period Ruth has been very attentive, has kept me fully informed and is a delight to deal with.","createTime":"2024-10-31T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"281b4f89-1fd0-595a-a05c-2ba22df3cd67","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Chloe Mitchell was really quick at responding to all of my questions! She made the process much easier than i’d imagined.","createTime":"2024-10-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"340b64fd-0f77-5f0a-a42f-2c901cb44369","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I love the communication the team maintained throughout","createTime":"2024-10-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"271a571a-fce6-5212-b4b2-d8920c5ea7b0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"After our last tenants moved out, it was reported that a lot of work was required to restore the flat. I had a lot of constructive guidance and help from Wojciech Szymanski in achieving everything in a short time. He has been patient,cooperative and easy to communicate with, which I appreciate very much and wish him the best.","createTime":"2024-10-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2a54be92-b6d9-5135-84b0-0c3ef7ba656a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Yasser, James and Abby were so supportive during the sale, especially Yasser, who I had most dealings with. During this stressful time, whenever I had a question or problem, Yasser was very quick to reply. He was always very reassuring which eased any tension I had. Hats off to that wonderful team. I am forever grateful to them.","createTime":"2024-10-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"428a0167-01ff-50e3-9715-9e6063d0f073","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ryan was great at communicating and working with us as we viewed the property and through the offer process.","createTime":"2024-10-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e7d15be2-a2e1-54f2-aca1-fa62e5e8af6e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great service throughout, from the viewing to signing. Extra thanks to Brandon Wiseman for his welcoming walk through of the flat, and willingness to answer any and all questions!","createTime":"2024-10-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"007ee580-2c53-5198-976e-7c7b7d51cc31","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Everyone was very professional and thorough from viewing, the whole way through my tenancy application process. Carol was very helpful and understanding.","createTime":"2024-10-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e40b17e6-1652-5118-941c-b3cbf607506c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I was looking for a flat in Edinburgh and I had a success from just a first viewing. DJ Alexander promptly scheduled a time slot for me and Ellie, property manager, showed me around and was very helpful afterwards during the submission of the application. The application and referencing process went very promptly and smoothly as well, facilitated by application advisor Gill. I am very pleased and look forward for moving in soon.","createTime":"2024-10-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c5d69d32-ec1a-5051-8954-d68a0a568357","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Received great service from Elaine Thompson who’s absolutely a friendly and helpful person. She did the annual inspection of the property I’m renting and everything went smoothly. Thank you! Also the boiler problem is solved today, it has been quickly replaced by the engineer who was assigned to fix. Happy with service from this agency so far:)","createTime":"2024-10-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cada33c4-7e13-58ac-a883-2d06292bf5d4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Nice job Chloe Mitchell","createTime":"2024-10-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c52d8427-c468-5866-bc32-3a64ea212268","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Alexandra was excellent help during the initial stages of the letting process; she replied promptly to all queries and facilitated an efficient, easy, and professional property application process. As a renter, the property support team over the phone were also very kind and responsive.","createTime":"2024-10-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7ab2b403-4207-5510-9dba-47074fbca1c7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"As a landlord I dealt with DJ Alexander for many years and always found them polite, friendly, experienced and extremely helpful. I would particularly like to thank Ilona Malkova and very especially, Jill Pirie for all the advice and help over the years.","createTime":"2024-10-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"46b8ca04-aaac-5815-aabe-2238869373b4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thanks Chloe M, you were very understanding while helping us with our application. Wishing you all the best, Flat 3","createTime":"2024-10-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0281cc43-ec95-57ff-99ec-b6634771b9ff","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have recently used DJ Alexander to sell my property and I couldn’t have made a better choice of estate agent! I was living in another country during the sale of my property and DJ Alexander handled everything! I had 0 to worry about as this was all taken care of! I would highly recommend!!","createTime":"2024-10-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"57359dd6-55e0-5149-86f3-dbc780fceef5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The agent Brandon was fabulous in helping us secure our flat! Explained everything very clearly and made us feel extremely positive and welcoming. If we had any concerns Brandon would be the first point of contact to resolve! Well done DJ Alexander great hire!!!","createTime":"2024-10-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"054b9380-56d6-5a2a-b89d-dc4ca299b326","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We recently signed our lease to a new flat in Aberdeen and I would like to mention Gill Annand as she was a great help to us in getting a new flat after having to move with little notice from our previous flat. The process was very smooth and she was incredibly responsive to all our queries which made everything a lot less stressful. Overall, this process has been one of my most positive encounters when flat hunting and for that I’m very grateful.","createTime":"2024-10-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"474d9129-9e1f-5532-ba06-87cfab8be251","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Trying to find and then securing a flat is somewhat of a challenge but the team at DJ Alexander at the various stages of the process were very helpful and made the process a lot less stressful and manageable - you were able to speak and deal with actual people and not just web links and chatbots - special thanks to Emily, Chloe and Micael.","createTime":"2024-10-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"82a10992-77f4-5bc7-a3e7-a8c3b4236a0e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Haven’t move in to my new property but the process was really simple. I have secured my new place in less than a week. Many thanks to Chloe Mitchell, she has been very accommodating and her willingness to assist applicant is top notch.","createTime":"2024-10-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f0120582-9014-5738-9bc5-fd52994dfd26","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kasper has been extremely helpful through the whole process of assisting . Kasper went above and beyond to assist us .","createTime":"2024-10-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"eb9fb329-5d1f-5b07-85a0-82a6235ca5bd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Staff were very helpful, especially Mr. Calumn Robertson, who was at the end of a phone call or email every time we needed any help every step of the way from finding a suitable property to filling in the application, up to the point of completion and approval. Definitely will use their services again.","createTime":"2024-10-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0b4936d0-b83f-5a49-8c7e-1cc77ac4fdf7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very quick and easy process to get set up for a new tenancy. Great service from Laura Mctaggart as well, really appreciate all the help!","createTime":"2024-10-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"48e9249b-5cf0-5dd5-a51e-709d3894aaf9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"If you are looking for a befitting apartment to rent in Scotland, you need to cross mental hurdle of searching on the web for months, psychological trauma of viewing/applying and getting rejections, and financial stress of high cost of renting and making a huge statutory/cautionary deposit. BUT DJ Alexander Letting Agent in Edinburgh is completely opposite. These guys are highly professionals. Their feedback system is robust and timely too. The staff of DJ Alexander in Edinburgh (like Caitlin Butler, Kaiya, Leno, Calumn, etc.) are awesomely dedicated and supportive. Your enquiriesteam is phenomenal. I have been with DJ Alexander since I moved to Edinburgh and my last apartment offer is simply WOW. Keep it up!","createTime":"2024-10-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"98bee1e0-7b5e-5a1e-bada-59dcd5ac58ad","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great staff took good care of us when letting our first flat. Imran Iqbal, Natalie Cotton, and Calumn Robertson were helpful, detailed and great at communicating. Thanks so much","createTime":"2024-10-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f8e72c6e-2ab2-5e97-b18e-46a946d21bcb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Good communication at all stages which made the check out run smoothly. Issues reported after check out accepted and actioned accordingly.","createTime":"2024-10-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b4c04878-750b-5b03-ae86-0c253bf790c3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Glad to hear Jenni resolved the issue of my tenants having no hot water or heating so quickly by arranging the swift installation of a new boiler. Thanks.","createTime":"2024-10-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bd69ac1a-e7d5-56a6-ae18-98cda9810c68","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Wanderfull service. Chris mchenry.","createTime":"2024-10-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5069e365-6a5b-5a74-a69f-0f625e33176c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander made the whole process very smooth. I credit Micael Pereira with taking care of my tenancy and actively replying to my emails.","createTime":"2024-10-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5d086d08-779f-56d6-b0bd-ac811ad9dcda","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Alison professionalism and efficiency made the end of our tenancy smooth and hassle-free. We appreciated the clear communication and prompt responses throughout the process. Thank you for ensuring a positive final experience with the property.","createTime":"2024-10-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f754128f-1952-5f1d-9b19-9d4482ae705a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Carol and the whole team at DJ were absolutely fabulous to work with. I have been renting with DJ for 2.5+ years, and they made the process of my partner moving in as smooth as possible. Definitely recommend!","createTime":"2024-10-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e79188c0-13f4-5d60-9b25-7b66b095ae58","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I want to express my heartfelt thanks to Giulia, Abby Grigg and Sarah McIntyre. for their incredible support in selling my property so quickly and efficiently. From the very beginning, the entire process was handled with utmost professionalism, care, and expertise.","createTime":"2024-10-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2fa7b541-cbd7-5a68-a7f3-8eeeb84b148c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Previously lived at one of their properties, and now with them once again. Referencing took no time, managed to sort the whole process out in 3 days. Can't wait to move in again","createTime":"2024-10-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"eadfcb5f-7b44-539b-90e2-d0518454885a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have recently sold my flat in Glasgow with DJ Alexander. I was dealing with Ruth Woodcock in the Glasgow office who has been fantastic throughout. My flat required emptying and cleaning which DJ Alexander arranged for me. They also took care of the viewings which was extremely helpful. After an initially slow start to the sale, I was concerned that we were not getting enough interest in the flat but Ruth advised me to stick with it. This was excellent advice as I soon received an offer that was comfortably more I was expecting. The rest of the sales process was remarkably smooth too. I could not have hoped for a better experience for selling my first flat.","createTime":"2024-10-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9fc960ac-30ad-587a-ae08-105b15ab5304","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Stephanie who showed me round the property was helpful and welcoming and was able to answer all my questions. Laura Mctaggart was then quick to follow up with all required documentation so within a week the tenancy had been approved. Stress free experience and thank you.","createTime":"2024-10-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"044dd82d-ad92-561a-87b0-c4d0e590dfc5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It's my first time renting so I wasn't sure what to expect, but DJ Alexanders letting team made everything very simple and easy to understand. Gill Annand in particular was extremely helpful, answered all my questions and got back to me quickly whenever I emailed.","createTime":"2024-10-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"27f1f35e-d78f-55ae-aa82-781a656ec708","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Laura Mctaggart helped us organising everything to move into the new flat. She has been very kind, replying quickly and making sure things went smoothly. We had no worry to move flat. Brilliant service.","createTime":"2024-10-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b8634b32-4a64-5c36-9e86-f3a794419049","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"What a fantastic company with lovely staff. Gill Annand was so kind, friendly and helpful. I felt she really went above and beyond. Very clear communication, fast response time. I would highly recommend this estate agent :)","createTime":"2024-10-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b49e953a-208f-5755-9a9b-3d55d5d6920d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"When the property next door to my flat fell down they were excellent for both tenants and me. They ensured the tenants were well looked after, then, once things were safe, worked to get the flat repaired, cleaned and in a good state in record time. The place was relet within a week of going back on the market.","createTime":"2024-10-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3d613c2e-d69e-5f67-aefb-44c416e895e2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill and the team at DJ Alexander made sure that our application process for our flat was super swift and straightforward. They were very helpful, with a process that is normally quite stressful which made the experience very pleasant, which we are grateful for.","createTime":"2024-10-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"73f023fb-1f18-511a-8f2c-69438b4d4ac8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Recently sold my property with these guys. From start to finish I couldn’t fault them. They made the entire process incredibly stress free! A massive shout out to Yasser, Abby and James who assisted me through the process. 10 out of 10!","createTime":"2024-10-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e23ab38b-c144-5ece-8065-6a00bf8bb81a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Absolutely amazing service from Gill who looked after our application from the beginning helped us overcome all the obstacles from start to finish couldn’t recommend her enough. Thankyou so much","createTime":"2024-10-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"59d2bd99-8e7b-5c64-a031-3928530407fb","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"In the process of letting a flat from DJ alexander and it’s been such a smooth process so far. Our agent Paige is friendly, helpful and has always been quick to reply to any questions that we had :)","createTime":"2024-10-13T23:00:00.000Z","locationID":"DJG"}},{"id":"c82bd9a9-c8c2-5520-8252-1ccf6f596305","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our agent Gill Annand was so so helpful with the whole process and made it such an easy and enjoyable experience!! The whole process was carried out very efficiently and it was a very easy transaction.","createTime":"2024-10-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a7cb0782-80e7-5eac-acc0-8f279937daa2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Norman MacLean has been incredibly helpful in resolving some complex issues with our current rental property. Although we aren't out of the woods yet, Norman has been incredibly patient and helpful in attempting to resolve all our issues. Cannot fault him whatsoever and am very grateful to him for pushing to get things solved.","createTime":"2024-10-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d97d7da6-d4a3-5506-a726-4b5313fcf476","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Over the last year excellent support provided by Hannah Byres, Property Manager at DJ Alexander in Aberdeen. All requests for information or support were handled promptly and with detailed follow up as and when required.","createTime":"2024-10-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d28c8815-6c25-54ea-8552-45b1e7623a53","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Brilliant from start to finish. Both Sarah & Elliot were both professional, attentive, friendly and kept me updated every step of the way. Cannot fault the service they gave. Flat sold in 3 weeks. Received offer 30k over asking price. When selling again, l wouldn’t hesitate working with Sarah & Elliot at DJ Alexander in Edinburgh. Thanks again guys. Much appreciated","createTime":"2024-10-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f76e1ed7-0faf-5113-8807-96f51ff11946","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"efficient and excellent services","createTime":"2024-10-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c7c32dd3-6f5d-5830-a481-a241aba6d5ec","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Micael and the entire DJ Alexander team are so professional, friendly and helpful! We highly recommend!!","createTime":"2024-10-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"64ffb13a-44c9-53ff-9e44-108dc6e39625","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"When there are issues that require attention, the coy takes swift action to resolve them thereby guaranteeing customer satisfaction. I recommend this coy for your peace of mind","createTime":"2024-10-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"aa530c37-78d8-5402-b508-8529bc0d2891","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Recently just moved into a new property with DJ Alexander, Daniel Long in Dundee was incredibly helpful and made sure we were taken care of from start to finish.","createTime":"2024-10-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"df6100c0-f679-5343-9ffb-29a2429f8c3c","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Both the agent showing off the flat plus Callum who was handling are tenancy agreement were very helpful and patient. I found good lord slightly tedias but give plenty praise to the DJ Alexander team","createTime":"2024-10-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cbad5348-382d-57f6-b195-fd7ca8f66e76","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Laura Mctaggart was extremely kind and helpful towards us to get the flat set up properly and was coordinated the whole time for the necessary actions that needed to be done. She was available on calls/emails as needed. All in all a very good experience! - Shash","createTime":"2024-10-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7bf70673-47ce-5d84-aa44-f0b33ee4d44a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My experience with laura was wonderful I know it has been hassle to get everything right it took us 2 weeks but she’s been patient and deal-with the situation. Thank you so much laura for helping and being kind full.","createTime":"2024-10-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"57212b89-420b-5630-a1bb-87e8a8b253e5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Recently, I had some minor repair work carried out in a flat that I rent through DJ Alexander in Edinburgh and Ms Dora Alves (Property Relationship Manager) has been fantastic. I am very pleased with the high-quality professional service that I received! Many thanks, Fatih.","createTime":"2024-10-04T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"258789d8-6ac0-559c-841f-04b0745c9a6e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill Annand gave me an excellent service","createTime":"2024-10-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fe82ee18-e315-571d-bed2-a73d5ae477ea","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had an excellent experience with Ramya Peela, who is the Property Relationship Manager at Edinburgh office. Though we didn't meet her in person, but she was always accessible through email/phone and kept us updated with any information about our request for a new installation of dishwasher at the rented flat. Finally the request got completed on time and we are quite happy with the overall expereince. The team at DJ Alexander had always been proactive in resolving any issues or executing any requests. Great job by Ramya and DJ Alexander team.","createTime":"2024-10-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0b71cf98-39b7-5169-bb42-02cb37815a66","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had Jen come to our flat for inspection this week and she made it such an easy process! I was in the flat when she arrived and she had such a lovely attitude, she explained what she had to do, we talked about some points we wanted to bring up and she dealt with them instantly while explaining what would happen. We loved her!","createTime":"2024-10-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"12dd1c75-8686-5fb6-b92b-3db06c793ff8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Calumn Robertson, the best agent🥹🥹🥹 I get his most timely reply every time I send an email. During the rental period, I repeatedly called him several times because of my questions, and he answered me patiently every time. Whenever I encounter a problem, he will give me appropriate advice and help. We are really grateful to him.","createTime":"2024-10-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"05b9c0c9-4e5e-5591-8a7c-603c26da4bbb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had an excellent experience meeting and corresponding with India Hale about renting a flat. At the viewing, she was friendly and helpful, showing me around and answering all my questions. Afterwards, she processed my application quickly and kept in communication with me. Thanks for helping me find my new home!","createTime":"2024-10-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9cee103e-aff2-5d1e-84db-53c383813b79","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The staff I dealt with at DJ Alexander for the sale of my flat, Sarah McIntyre and Abby Grigg, were extremely helpful and prompt in dealing with things. They even organised the clearing and cleaning of the flat prior to sale and I see that as going the extra mile.","createTime":"2024-10-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0af4baa5-88de-5fe2-bafc-f6269a0d3c19","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Lauren understood our position and took quick actions to get our property sorted as she promised she gave us within a day..","createTime":"2024-10-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b2a05f56-4688-5259-875e-c07e35544473","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am with dj alexander with since 5 year. They always responded mw within time and alwas helped me about maintanence. Thank you.","createTime":"2024-10-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"767c3ea8-aa19-5d0e-bf19-c7fde287006e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The staff were very helpful throughout the application process - Especially Chloe Mitchell","createTime":"2024-10-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bb1659cb-1122-5754-9909-137fe86be2f7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently agreed a let with DJ Alexander. Booking a viewing was very straightforward. After being accepted Laura McTaggart gave me call and an email. She was extremely helpful throughout the whole process. She called me with updates and to check in through out. I felt in very safe hands. Laura sent me through tips for getting everything set up in my new property and there system allowed me to switch energy and set up broadband ready for my move in date. This has been a much better experience than my previous letting agency.","createTime":"2024-10-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0521ad14-9511-5d09-a96f-9d9e62e9165a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I highly recommend DJ Alexander. Both Sarah McIntyre and Abby Grigg were very attentive throughout the sale of my flat. As this was my first time selling they were so wonderful and helpful with any questions and talked me through the process step by step. Their guidance and advice was much appreciated.","createTime":"2024-10-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6a016c69-4793-5bd5-b26c-f5dd3f3d241b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Rachel was prompt, professional and empathetic with my concerns. She followed up with the Landlord to ensure everything was sorted out timely. I think this is a better experience I’ve had since I moved in to this property.","createTime":"2024-10-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9dd4676c-8e68-5f5c-acc3-dd0921b488c4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Chloe Mitchell was very helpful when assisting us with the process of renting and answered any questions we had! Great experience ☺️","createTime":"2024-09-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8b8ab02c-6df5-57fd-b428-2393ca693d13","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The people working with DJ Alexander have been fantastic to deal with. Both Laura Mctaggart and Lee Hardy were a tremendous help with my international move. Everything moved along extremely quickly. They were comprehensive and clear in their explanations. They expeditiously responded to my emails and dealt with any issues that were encountered along the way. Once I arrived to the UK, Oliver Esdaile was waiting for us at the flat to go through everything we needed to know. I’ve been very pleased to work with DJ Alexander and these wonderful employees. Certainly helps mitigate the stressful process of moving!","createTime":"2024-09-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2f25cb23-21ab-5328-9f7a-d73a4b3dff78","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"This company went far beyond what we expect of an estate agency. I want to give a great big thanks to the staff that we have dealt with over the last few years Yasser, Guilia ,Sara, and Ashley, they are all first rate, they pulled out all the stops when we had a problem with water ingress in a flat we were selling recently, thanks to these guys we managed to complete the sale. Thank you all you did a great job.","createTime":"2024-09-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"911b4d56-cecc-544d-bd55-378e8e3873ff","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have been a landlord with D J Alexander for several years and today is the first time I have had an issue dealt with on the same day. Dora was very prompt in replying to my email and following it up with a phone call. Her efforts to find me a cheaper quote are appreciated and she could not have been more helpful.","createTime":"2024-09-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ab2ee5a5-e01f-53dc-86bb-9ddacb6d78f0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently relocated from the Netherlands, and Laura Mctaggart from DJ Alexander was incredibly helpful throughout the process. She was highly responsive over both phone and email, assisting my wife and me in finalizing the deal quickly. The house we rented was well-maintained and kept in excellent condition. Additionally, the housing agency's website was easy to navigate, making the overall experience smooth and hassle-free.","createTime":"2024-09-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8a66b3bd-7052-50fb-8084-854a131025c0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Although this was a difficult sale, through no fault of any of us. The professionalism, courtesy and helpfulness provided by Sarah McIntyre and Sara Rankin in particular, was exemplary. We were kept well informed at all times and the support provided by both during difficult times, was so very much appreciated. They have both been absolutely fantastic.","createTime":"2024-09-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ca82e075-324e-555b-a574-0baeb8ae19fc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great people to rent with super helpful and respond fast. Lauren Brown really helped us out alot.","createTime":"2024-09-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"753d8ffc-52fe-59ff-b2e3-e4a1db39f1d2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I worked with Cameron, Laura, and Calumn to find a rental property. They were all professional and courteous throughout the process, which was very straightforward.","createTime":"2024-09-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"eca649e9-bf3d-5672-ad95-1ca412e7f130","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"First time renting with D.J.Alexander and so far a very positive experience. Elizabeth and Lauren were both amazing. I was moving to Edinburgh from London and had a very tight window of being able to view properties. Elizabeth organised everything for me so that I could maximise my time and also helped me out when other team members either didn’t reply or were less helpful. Lauren facilitated one of my viewings and my move-in and was efficient, friendly, and helpful.","createTime":"2024-09-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bbbbd842-bf8a-54f7-84ab-3187fd844018","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The team at Dj Alexander, especially Lauren, were very helpful in securing my new flat.","createTime":"2024-09-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7124d39e-ec3f-5975-bd46-add7c5a14513","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Dear DJ Alexander Team, I wanted to express my positive experience with the rental application process (Goodlord). It has been smooth and well-organized. Special thanks to Laura Mctaggart for her exceptional support and quick responses, which made everything much easier. Thank you for the great service! Best regards, Ahmed Alowayef","createTime":"2024-09-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d85d07b8-4ded-5db2-a31b-987ac80a5937","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very helpful staff who turn queries and actions round very quickly.","createTime":"2024-09-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c020edeb-1799-5ae0-a85a-67358845cd11","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Oliver was really friendly and was fast knowing I had to rush to work. He called a few minutes in advance before recahing my house as I had to go to work that day and was very understanding when I reached a few minutes late. He checked all the areas in a quick and efficient manners and checked on the progress of my report on the kitchen issue as well. Out of all the inspections I had so far this was definitely one I would appreciate.","createTime":"2024-09-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8958bcca-2e9e-5c54-b075-31dc2b91195b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Hi Team We had Alexandra today, 26-Sep at our home for inspection, she was very professional in carrying out the inspection and asked us if we have any maintenance issues to report to the maintenance team and was noted all our points which is very pleasant and kindful and then she successfully reported to the maintenance team and also spoken to the landlord for the points discussed today, and confirmed us via email, much appreciate the work and we value her work. Kind regards Mohamed","createTime":"2024-09-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"160b710c-7ed6-559b-917f-0a9821c4b300","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our agent, Ellie, was incredibly helpful in quickly and fully answering our quirked and went out of her way to accommodate us beyond working hours.","createTime":"2024-09-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0be5e1ee-ec17-5ae2-b365-2ccd84b48e4e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Dear DJ Alexander, I want to sincerely appreciate you guys for the swift application process. Most importantly I would really love to appreciate Calumn Robertson and Caitlin Butler (she kick started everything). Calumn is also very swift in responding to emails and calls, very friendly and professional as well. Thank you so much. Kind regards,","createTime":"2024-09-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"319ebcf3-e732-59dc-8eb2-0c80887d32b9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"End of tenancy overseen by Kjartan Behm. Excellent service provided from start to finish. Very responsive and reassuring. Also from Gerrit Alberts in arrangement of end of tenancy maintenance issues. Many thanks!","createTime":"2024-09-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"016f0149-23a1-5c10-8bc6-aae9633e2b91","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"India Hale was extremely helpful during the application process and answered any queries we had after move in, in a friendly and polite manner.","createTime":"2024-09-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"44b2d81d-bbf6-5ce7-8c40-1e89b1a945d6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The DJ Alexander property management agent/manager Camron Lindsay has visited my property to carry out a routine inspection. I am a tenant occupying the property for 20 years and have always been satisfied with the agency. Cameron was very professional, thorough in his inspection and gone the extra mile to raise the repairment job within 2 days of his visit on my behalf. Great to know as a rep of the agency he does his job extremely well, and demonstrates great peoples' relationship management skills. Communication was excellent, I have been kept updated and can easy plan my work/life around the maintenance. Well done! Keep up the good job.","createTime":"2024-09-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9726b60c-f2d9-5b77-93a2-71fbfc5d7bac","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I my experience is very good.","createTime":"2024-09-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f16a30ce-f83c-53ff-aa40-7e9fe91a70ae","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Just had the yearly inspection conducted by Lauren. She was super helpful, even suggesting maintenance jobs to make sure the flat is more comfortable to live in and that everything is in working order.","createTime":"2024-09-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1e9a1ad2-81c9-5929-a060-2870c73c3082","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Over the past few years we have been dealing with a wonderful, dedicated and professional member of the team. Timea Farkas or Mia as we know her, has been the most incredible help. She communicates in a timely manner and uses her own initiative to solve problems as they arise which is a huge advantage. All in all a fantastic ambassador for the company.","createTime":"2024-09-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"421ae19c-256c-51b8-aa2e-b9c6aebe0559","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"After being given little time to find a new property to rent due to my previous landlord selling, Chloe was very helpful in helping me find a new home for myself She was very responsive over email and answered all of my questions so I had not doubt I found a property that suits me. Thank you so much Miss Chloe Mitchell","createTime":"2024-09-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"524d883c-9f2f-5dab-908e-0860b38f35dc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Wonderful experience renting a flat with DJ Alexander, very straight forward and great help. Gill has been amazing in helping us with the application process, very kind and patient!","createTime":"2024-09-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e173e7d9-ec6c-552f-94c5-258ab462ff5c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had a great move-in experience. Our property manager Alexandra was very helpful and helped us get an earlier move-in date as well.","createTime":"2024-09-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"14009372-2e95-5936-8272-93730fefcaa8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a great experience with DJ Alexander. They replied really quickly and the referencing process was so easy with GoodLord. For sure recommend renting with them.","createTime":"2024-09-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8001c56f-c118-5a91-a4e8-138e034e10ca","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"DJ Alexander responded promptly to my shower issue. Within 24 hours, they dispatched a contractor to address the problem of my shower not delivering hot water.","createTime":"2024-09-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8354a781-6079-50d2-8fcd-817a83736ab3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Stephen Lawson and his team, Abby, James and Giulia have been supportive throughout what can be an extremely stressful process of house selling. Stephen was always contactable. From the time of my initial meeting with Stephen I always knew I could get advice and support whenever required. The team took care of the advertising and viewings and kept me informed every step of the process. I was extremely happy with my choice of DJ Alexander to market and sell my property.","createTime":"2024-09-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2f74c87a-d545-5067-989f-259ccbf14430","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had issue with our electric shower. I recieved prompt response with regards to my issue. Our issue was resolved in good amount of time and recieved regular updates during the process. Thanks to Property relationship Manager Ben Nicholoson for all the support and guidance.","createTime":"2024-09-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e0ff0e72-ccdd-581c-ab28-c01de21d478a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Chloe mitchell seriously helped my application process go through smoothly. solid 10","createTime":"2024-09-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ff3922a0-baee-588f-972d-f7462ce11278","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thanks to Ramya,the property relations manager .She sorted my vegetation problem on my window exterior,which was causing lot of mess for long time, with her smart and kind support.I appreciate her approach to solve the issue very brilliantly by interacting with various people involved.well done Ramya.","createTime":"2024-09-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7838d99f-4a5f-5f7b-9133-48684dba8813","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"India dealt with us and was very helpful when viewing the property and was responsive during the application process.","createTime":"2024-09-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ab4b2fa7-e80e-5acf-901e-a31ece335ed8","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Had a great experience with Chris McHenry in the viewing stages. Answered all my questions and then some.","createTime":"2024-09-17T23:00:00.000Z","locationID":"DJC"}},{"id":"ab89d1de-56eb-5e80-a2cf-b04e98a79dbe","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Laura Mctaggart was extremely friendly and cooperative throughout the process and was available everytime we needed help. She made the process of renting a house easy!","createTime":"2024-09-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"515fea6f-6b37-560a-87b2-dfcf1805f085","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Laura Mctaggart was very helpful and kind. She made the entire process feel way easier and was constantly in touch to help us close the deal.","createTime":"2024-09-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f5b1dc4e-b625-5a2e-8c17-97ed55546f35","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Laura McTaggart from DJ Alexander has been a true gem during the early stages our move-in process. Her kindness and willingness to help has made the experience feel a lot more navigable, as she is incredibly efficient, addressing all our questions (which have been, on occasion, quite obvious or niche) very promptly. Laura’s support has been taking a lot of stress off our shoulders and therefore, both me and my flatmate are extremely appreciative of her work.","createTime":"2024-09-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6f934912-6cbd-5aa5-b93b-74935d021436","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We just moved to one of the rented property of DJ Alexander and India Hale was the property manager. From home viewing till handling the keys and our overall application, I must say we really had a wonderful experience with her. She is just amazing and deserves more than 5 star rating. Thank you India Hale.","createTime":"2024-09-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"546b0fcf-4d96-5e97-b349-0071b75beb48","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Prompt response. When I called for help I got it immediately. No wasting of our time atall. Overall experience is great. Gill Robertson is a sweetheart 🥰🥰 thank you Gill, I love you ❤️","createTime":"2024-09-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d0c29343-b556-5067-bbd2-8d47308f5c70","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"They are so fast, efficient and straighforward.","createTime":"2024-09-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"96a7b3e0-ab91-5cd6-93df-d51ed1638e7a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Definitely had a good experience with DJ Alexander. I viewed the property, got a response, got my credit checks done and confirmed a move in date all within weeks!! Laura Mctaggart was very prompt in responding to my emails and it was so helpful. She also answered all my queries without any complaints. 10/10 I would recommend. 😊","createTime":"2024-09-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d3de960e-073f-50d2-9526-d9f29067c067","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our experience with Cameron Lindsay at the Edinburgh office was great. He was very useful in answering any questions we had and was always quick to respond. Made the process of finding a flat much easier!","createTime":"2024-09-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e6380678-3805-54d7-857f-6b7a8f3b5ba8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our viewing experience with Nathan Eastwood at the Edinburgh branch was excellent. After being given little time to find a new property to rent due to our previous landlord selling, Nathan was very helpful in helping us find a new home for ourselves. He was very responsive over email and answered all of our questions so we had not doubt we found a property that suits us. We’re almost a month into our new tenancy and we’re very happy with the change.","createTime":"2024-09-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4f2dde80-2a2a-5964-8ce3-f9afdad18077","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Yasser, Abby and James, together with admin backup, were a very effective and well-coordinated team. They made the process of selling seamless and painless. My wife and I appreciated their support and guidance throughout. We are very Happy Bunnies!","createTime":"2024-09-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9999c978-10b7-55ed-9db4-1d15a3d02677","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"My landlord was selling the property, and I struggled to find a new place in the same area. After multiple viewings with various vendors, I was still unable to secure a property. Fortunately, during a viewing, we met Caroline from the DJ Alexander team, who truly understood our situation and guided us through the entire process. She did an outstanding job from start to finish. On the day of check-in, Diane was there to assist, providing us with all the necessary details and support.","createTime":"2024-09-12T23:00:00.000Z","locationID":"DJG"}},{"id":"4b39bd4b-c8c6-58d3-bf7a-1ef365821f06","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Viewed a property with Giulia Ceccarelli at the Edinburgh office who was extremely helpful and knowledgable. Not only does Guilia have in-depth knowledge of the local buying and selling market, she also has plenty of knowledge about managing rental properties. Her insightful recommendations and expert guidance were invaluable. I would recommend Giulia to anyone looking for a viewing agent who goes above and beyond to provide exceptional service. Thank you again for your outstanding work, Giulia!","createTime":"2024-09-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d437d6a0-75bd-5e28-82f7-034fef87419d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My viewing experience with Ellie was a great one, and she was very helpful and professional from the beginning till this moment of the application process. Everything has been going on smoothly and we hope to have a smooth ride with them. I’ll surely recommend them.","createTime":"2024-09-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9ebfb104-8d93-5c64-aaae-fcd1ea602b4f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The service was excellent. All three people we were in contact were very responsive and efficient, explaining things and getting things done quickly and smoothly. The sale was successful and quick, and D J Alexander's sales team, certainly played a crucial role in this.","createTime":"2024-09-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7ea7aec9-5401-5f6d-b817-f1334247942d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Mr. Fearghas Urquhart is most helpful and professional person I had a chance to speak. He took care of all problems I had. Thank you very much for everything. Best regards Wojciech Widomski","createTime":"2024-09-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"263f0dd7-414a-5364-8f73-595c34da903d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Megan was able to process a reference for me when nobody else could. This helped speed things up for me when looking to move property. Thanks Megan!","createTime":"2024-09-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"aee80975-0cbc-59e4-aaab-98ce79acdd60","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Viewed a property with Cameron Lindsay who was extremely helpful and reassuring. We were quickly able to discern attributes of the property we had questions about and thanks to his help made a decision along with the sending of the application to the Landlord with ease. Thank you to Cameron and the agency!","createTime":"2024-09-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d50d071b-6608-5060-9ae1-2a54bb965f32","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Jenni Flynn was really helpful in getting my boiler service carried out quickly for me. New tenants moving in soon so time was a factor. Well done to her.","createTime":"2024-09-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cb42a99d-8c72-5c11-91ed-069479f6cd6c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Oliver conducted an inspection of my flat and was very helpful and professional. He arrived on the early end of the time window, allowing me to go about the rest of my day without having to wait for the inspection. Oliver was very respectful, and took my minor concerns seriously, making notes and taking photos. The inspection was thorough, and yet did not feel invasive.","createTime":"2024-09-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f1296875-af8e-5573-862f-15de343e7c6d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Caroline was great in helping me and my partner settle into our new flat in Gartcosh. She was very friendly and ensured we had everything we needed and understood the process throughout. She made what could have been a very stress experience seamless. Can’t thank her enough.","createTime":"2024-09-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7606eb9f-c282-557c-a797-d6ac5752313c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Diane was wonderful and very helpful in settling us into our new home. Everything was explained and easy to understand throughout the process.","createTime":"2024-09-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7922bc59-fea6-5909-9113-afb34fcd6058","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Leigh Daniel has been very helpful, with timely responses to my emails and queries. I was unable to reach their office in time to pick up my new keys however, provisions were made to ensure safe key collection using a lockbox outside their office.","createTime":"2024-09-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"20430409-a59a-5ff5-a9f8-7b303831a67a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great rental and then sale experience from Stephen Lawson and his team. Great communication and advice throughout.","createTime":"2024-09-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"12e9cadb-b36a-5fcd-bc01-8374aebbae81","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Caroline Connolly is professional, approachable and effective in dealing with the property management aspects of my apartment. I feel she has superb knowledge and experience to deal with the various issues that can arise which means she is well placed to attend to the needs of both landlord and tenant. I have confidence in her abilities and I really appreciate her excellent communication and attention to detail. A great ambassador for the company.","createTime":"2024-09-04T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"714872e3-083a-55d2-ad7d-06f15bcfa154","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Recently secured a property within 3 days after the viewing, and I appreciate the speed that the team moved for this! The viewing experience was quick and honest about the market in Edinburgh which was helpful. The tenancy registration system is straightforward to use too. Overall emails have a quick response and are available on call with any issues/questions with the tenancy agreement. Special thanks to Imran, Amber and Emily!","createTime":"2024-09-04T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"25f8bbc8-7bcf-5059-8186-9ebc318edf63","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We’re very lucky to have Gill Robertson-Cree looking after our lease process. Without her profession, patient, great problem-solving skills and extremely nice communication, we can’t complete this whole process and we’ll never overcome the various obstacles we encountered. She really demonstrate how djalexander is professional as a letting agent. Also, I believe djalexander is so lucky and proud to have Gill as one of the best employees!:)","createTime":"2024-09-04T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ceed5580-98f0-50bf-a48e-90154f39aa98","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Amy Taylor and her team have been amazing to deal with on so many different issues. They are extremely knowledgeable and are very friendly and nothing is any trouble.","createTime":"2024-09-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"34bdbc80-925b-5626-ab4f-8b62f7fd53c0","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Speedy Repair of WC cistern that was wasting gallons of water. Many thanks to Dora Alvez and the property management team","createTime":"2024-09-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"85c41709-d019-5334-8fb3-2ab55845aad0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently had the pleasure of working with Robyn as my real estate agent while being shortlisted for a property in the Meadows. Although the tenancy negotiations ultimately fell through, Robyn's dedication and exceptional customer service stood out. Despite not being obligated to, she tirelessly went back and forth between the landlord and me, trying to make things work. I've never encountered such outstanding service in the real estate industry before. DJ Alexander is truly fortunate to have an employee like Robyn on their team.","createTime":"2024-09-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"922c9258-0bcd-59c9-b071-2d67e1b4c621","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I can't say enough good things about Robyn! From the very first moment, she made the whole process of securing my Edinburgh flat absolutely seamless. I was a bit anxious about finding the perfect place, but Robyn went above and beyond to make it happen. She truly listened to what I wanted and somehow managed to get me into the flat I had my heart set on—something I wasn’t even sure was possible. What really stood out was how Robyn treated me like a friend rather than just another client. She was always available to answer my questions, no matter how small, and she handled everything with such care and attention to detail. It was clear she genuinely wanted to help, and it made all the difference. Thanks to Robyn, I’m now got my tenancy agreed in a flat that I absolutely love, without any of the usual stress that comes with moving. If you’re looking for someone who will make your life easier and actually care about getting you into the right home, Robyn is the one to go to. She made the entire experience a pleasure, and I’m so grateful for all her hard work.","createTime":"2024-08-31T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d1467189-9b55-593d-be85-0199bd8809ae","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am a landlord based in London with a flat in Edinburgh that DJ Alexander are managing. Norman MacLean, their maintenance coordinator, has been incredibly helpful in dealing with a very difficult contractor following a leak in the flat. He has done his utmost to support me in what has been a stressful situation involving unexpected costs. I really appreciate all his efforts to try and resolve the problem, with good communication and a friendly manner.","createTime":"2024-08-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"94d45b4f-d7af-5200-b7de-b2538fdbf3a9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The freezer in my flat doesn't work and I contacted the Property Relationship Manager: Dora Alves, who helped solve this issue immediately. It was a really good experience!","createTime":"2024-08-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"107a2f17-004a-5ee9-93fa-c6c547202453","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kieran is extremely patient, supportive and helpful when I was browsing properties to rent online. He is such professional, very communicative and explained everything very clear. I feel so lucky to have Kieran during this difficult time that there’s a large volume of tenants wanna find a property to rent. I believe djalexander also proud of having Kieran as one of their best employees!","createTime":"2024-08-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"db90cf4d-a582-5b52-9cbc-93a0cf48ca90","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am dealing with Kieran Mooney who has been efficient, professional and helpful. When I have asked questions, he has ensured that he is giving the correct information.","createTime":"2024-08-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"70ec7a0c-b0bc-5187-ae76-e48d8ca575eb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Calumn Robertson and Zosiya have been very helpful throughout my appartment letting application process","createTime":"2024-08-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bf7e4d95-f7c3-57e1-8752-ed83c98ec877","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Went to a viewing, agent Lauren Brown was a fantastic help and was able to tell me a lot about the flat and neighbourhood.","createTime":"2024-08-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"37a1d31f-4594-53df-ab0d-742b7c70f6a2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It's a nice experience with DJ Alexander especially Kieran help us much. Great experience and always recommend dj Alexander.","createTime":"2024-08-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"72d86396-f0b3-574d-aa04-c867b5ff5a9d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Leigh Daniel is an absolute rockstar at her job! She doesn't just meet expectations; she exceeds them with flying colors. Her level of understanding and kindness is unmatched, making the whole process smooth and enjoyable. Leigh's sharpness and amazing personality shine through in every interaction, making her a standout agent at Dj Alexander. Trust me, when Leigh is on your side, you know you're in good hands! Dj Alexander is the real deal, offering properties for every taste - modern, cozy, or luxurious. What sets them apart is their genuine and welcoming approach. The team is like your favorite neighbors - friendly, warm, and trustworthy. You can rely on them completely. Dj Alexander is the top choice for a letting company you can trust.","createTime":"2024-08-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"96490eaa-bf5e-5937-a515-2b4316720457","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"UPDATE!!! I am thrilled to share my experience with you regarding Dj Alexander letting company. Let me tell you, they are absolute gems! This company doesn't waste time; they have a property for every personality out there. Whether you're looking for something modern, cozy, or luxurious, they've got you covered. What sets them apart is not just their impressive property range but also their warm and genuine approach. The team at Dj Alexander are incredibly nice and homily people. You can trust them completely; they will never deceive you or waste your time. If you're in search of a reliable and honest letting company, look no further than Dj Alexander.","createTime":"2024-08-25T23:00:00.000Z","locationID":"SLA"}},{"id":"5b875ce2-1c62-5481-8265-440abbb1d186","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ive been viewing flats at your company for more than a month now. And Keiran is very keen and accomodating about the details of the flat, inspite of his bad foot. Limping as he toured me around the flat. He is really dedicated to his job isnpite of pain. Thank you, Keiran.","createTime":"2024-08-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"df7fd64e-e6db-502f-a2ac-8715e4d8beba","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My partner and I are moving to Edinburgh from Southampton and this is our first time renting. Kieran has been amazing from start to finish and has made the process as smooth as possible for us. Thank you so much Kieran and the team!","createTime":"2024-08-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6e5fa02e-ef7a-5149-bcba-e230044d6de9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We recently accepted an offer for a rental flat in Edinburgh and we were very impressed by the DJ Alexander sales team. Sarah Macintyre provided a very accurate desktop valuation and right from the start she was very helpful and friendly, providing excellent advice about marketing the flat. Sarah was extremely knowledgable about the sales market, very proactive, and later in the process, her negotiating skills proved very valuable. Sara Rankin provided a very high quality prospectus, with great photography showing our flat at its best, which definitely increased the number of viewings. The whole process ran very smoothly, including preparing the flat to go on the market, which included a few repairs and complete redecoration. The upgrades were very well organised by Ashleigh Love, who did a great job ensuring that contractors delivered results in a very short time frame. Sarah, Sara, and Ashleigh were all extremely professional but also friendly and helpful - they were a pleasure to deal with. Thanks very much to Sarah and all her sales team for a great team effort and for providing such an excellent service !","createTime":"2024-08-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"dceea6bc-57de-53cc-af0f-9ea929aabf75","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My property has been very successfully rented out with DJ Alexander for many years. They always give good practical advice and have proven over the years to be experts in the market. A big thanks to Cassandra for helping me with much needed renovations to the property recently; they provided a good service in a budge on time. I look forwards to the next lease.","createTime":"2024-08-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"af91dfab-d22d-5aa0-a202-c2bbecbf2863","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Amazing company. Letting with them is really easy, transparent and simple.","createTime":"2024-08-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7330d5c4-d1ca-5e02-b831-d3afcc8c69cd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Been with DJ Alexander for two years. Dora has been very good and quick with dealing with issues reported there have been a few difficult ones as the building is getting old) and is great at keeping us up to date and in the loop.","createTime":"2024-08-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"af86cf5e-8560-5afc-b6fb-30ca1a7333d9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill Robertson-Cree was handling our application, and he has been an amazing supporter throughout the success of application. We have gone through so many obstacles but we won it. We really appreciate his patience with us.","createTime":"2024-08-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"80ca5dc7-d110-564f-8ee3-6e2d6cbb59a6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"During my initial interactions with this company a few years ago, I had an unpleasant experience. When they acquired GSB properties and took over, I was apprehensive. I understand that any integration can be challenging, and the accounts department understandably faced difficulties with the information provided. Unfortunately, the property I rented was to be sold by the landlord, and I found another one but then a problem arose. Hannah from the lettings team demonstrated exceptional professionalism and customer service. She assisted me in finding a new property after I had been let down by the another company. Her calm and professional demeanor, combined with her empathy and genuine desire to help me in a stressful situation, made it feel as though she was personally invested in resolving my difficulties. While I cannot reward her with more than five stars, her exceptional service transformed a very stressful situation into a manageable one. I believe that D.J. Alexander is fortunate to have such a valuable employee, and I would strongly advocate for her continued presence within the company. If she left in the future then the company would be losing someone who really makes a difference.","createTime":"2024-08-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5efb6cd9-c4df-5b8c-a767-4fec5ef2115b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Alison from DJ Alexander Edinburgh has been an outstanding contact since we moved into our new flat. She's been quick and efficient in addressing any concerns we've had, making sure everything was handled smoothly. Alison's proactive communication and commitment to our comfort have made the transition into our new flat stress-free. It's clear she takes pride in her work and truly cares about the properties and tenants she manages. We highly recommend Alison and DJ Alexander for anyone looking for a reliable and attentive property manager. Thank you, Alison, for making our move such a positive experience! Logan & Brandon","createTime":"2024-08-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9caa7b89-5ff8-5a26-b48e-f050807bf339","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great communication from Glasgow and Edinburgh team. Being very fair and honest when handling cases and supportive on behalf of landlords and tenants.","createTime":"2024-08-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1a3f3cd6-7fe2-5cff-9b35-cb76d2794c2f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had an amazing experience with DJ Alexander, thanks to the incredible help from both Chris and Gill. They were both super nice and went out of their way to make sure everything was handled smoothly. From answering all my questions to providing support throughout the entire process, they made moving so much easier. Chris and Gill were always available, professional, and genuinely cared about making my experience a positive one. I couldn't have asked for better service. Thank you both for all your help! I highly recommend DJ Alexander, especially if you have the pleasure of working with Chris and Gill.","createTime":"2024-08-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ee0ef681-49b2-55ec-9abf-2a47e3028fd5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Was transferred from Tay letting when DJ Alexander acquired them. I was a little concerned but had no need. DJ A have provided a superb service dealing with a tricky tenant whilst helping me through a sales process. Everyone was excellent but particular thanks to Kjartan my letting manager and Alison for the exit processes . All the staff were a pleasure and helpful to deal with. Would definitely recommend for ease as a Landlord","createTime":"2024-08-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"923aa3b9-f08f-53c9-afef-ecd2ece9b8a1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"This was my second major property experience with DJ Alexander, and once again, the service was excellent. Ruth Woodcock and her colleagues were knowledgeable, professional, friendly and helpful. They also achieved a very good price for my property sale. I would highly recommend them.","createTime":"2024-08-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"22e73035-56a0-51ba-9567-c2e402c63779","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Chloe from DJ Alexander was extremely helpful and very quick to respond to emails and questions. She ensured the process was smooth and helped to alleviate some of the stress involved with renting a flat.","createTime":"2024-08-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e74d868d-8bf7-562d-b6d2-c9434cb69e05","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Elaine was really helpful throughout the application process and answered all our questions promptly. She made moving into our new flat stress-free. Highly recommend!","createTime":"2024-08-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e3793cf8-86d5-595f-acaf-6367332cb4ca","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We are currently renting from DJ Alexander for the past 1,5 years and now unfortunately, need to look for a new property as our landlords are selling the flat we are currently living in. We are very happy with the agency, the maintenance team was always very nice and helpful and if there were any problems or delays it was never because of them, but 3rd party contractors etc... Even today, when I called to book a viewing Hannah B was a great help, she understood our situation and kindly helped us with booking a new flat viewing. Thank you!","createTime":"2024-08-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4f5458e3-dd9d-54da-906c-48db4851e1d4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excelent experience and smooth transition to receive the keys of the property! Ryan Cochrane is top professional, proactive and willing to give you a hand with any difficulties! Such a key asset for DJ Alexander !","createTime":"2024-08-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bb10f531-7602-5a2f-9c8d-22ef096951cc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"A great experience with Chris McHenry of the Edinburgh office. Chris was friendly, quick to respond, straightforward and a clear communicator. I've rented for 6 years now and this was my best experience yet.","createTime":"2024-08-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"eaf7852f-0be3-5a16-bf4f-5a7c2f10ba4e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very helpful in arranging viewings, and prompt in liaising with landlord. Great communication on the day - managed to view property earlier than scheduled, which was a bonus. Overall a very positive experience.","createTime":"2024-08-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c61d038d-2046-531b-b0c4-0caaca145e71","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Imran Iqbal - very kind and helpful excellent service. Would highly recommend!!","createTime":"2024-08-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1bbade4e-968e-5132-aed7-b198017ba4c3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The whole process was simple, efficient and trustful. In case you have any issues, they will help you fix them. We were lucky that Carol Clark was amazing and helped us a lot throughout the process.","createTime":"2024-08-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e3250748-97d7-5247-8307-b58139cd53c6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander is a very reliable agent if you’re looking to find flats to rent. In my most recent flatviewing in Edinburgh, India kindly gave me a thorough and detailed tour of the flat and answered all my pending questions. She was very very kind and made the process of finding a flat less anxious for me. Thank you so much!","createTime":"2024-08-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3ef0faa3-ca74-57f6-b206-80ecd3b5ec03","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent proactive check out service from Mia and the team. Great job.","createTime":"2024-08-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9e814925-cb82-5061-b07f-54c66d17eaa5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Laura Mctaggart that handled our lease agreement and the whole process of moving in to our new flat was absolutely perfect and very appreciated. She has been absolutely wonderful to us and the move in was swift. Thanks again!","createTime":"2024-08-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3a0b30f5-d93c-5d60-8540-fa3a17ad1b55","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Helpful and considered guides through the whole process and delivered a great result","createTime":"2024-08-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"004bae2d-6a47-53fe-9976-5e9c58fb0091","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"D J Alexander Lettings, Edinburgh, have been thoroughly professional throughout the rental process. We have found all members of staff that we have dealt with extremely helpful, efficient and very clear in all aspects of their communication with us. A special thanks to Gill Robertson‑Cree who assisted us through the application process. She had a wonderful manner and answered all our questions competently. We would have no hesitation in using D J Alexander in the future or recommending them to others.","createTime":"2024-08-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ebfb46fa-a458-5322-b55e-f706bc7c57a4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Brilliant estate agents. It was easy and quick to find a rental property when moving from Manchester to Edinburgh. Ryan Cochrane was extremely friendly, helpful and knowledgeable throughout the process. He listened to our needs and concerns and came up with the perfect fit for us. Can't recommend him and DJ Alexander enough.","createTime":"2024-08-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"177db46b-82a9-5d89-8be5-67ec2c997b19","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had an excellent experience recently with Property Manager, Kieran Mooney. Kieran was friendly and helpful when conducting the viewing and his subsequent communication has been extremely polite and professional. Thanks for all your help Kieran!","createTime":"2024-08-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"51383ff6-7dc3-5f73-97cf-568733357d2b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Yasser and all the team were absolutely amazing in selling my dads flat for me. They all worked very hard and kept me up to date with everything that was happening. I honestly don’t have one complaint in anything they all did. Yasser In particularly was fantastic at his job and I was very impressed with him from the get go. All the team made a very difficult time for me so much easier and I’m so grateful to them all. Also the lawyer Donald Towsey who Yasser got for me was also brilliant. Thanks so much to all the team you are all fab in my eyes.","createTime":"2024-08-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c0b8fc55-e37c-57fa-b187-aeb917b8a4d5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Carol Clark and Micael Pereira in the Edinburgh team were outstanding in their customer care as our son rented a flat with us guarantors. Because our money was not all held in a current account the Goodlord app was difficult for us and Carol sorted it all out quickly and patiently, Micael was great with all the other admin required. Would definitely recommend and our grateful thanks to them both","createTime":"2024-08-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3f570969-db02-5a1d-a40f-dc0c6a33222f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The whole on-boarding process was smooth and Calumn Robertson helped us brilliantly.","createTime":"2024-08-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"dd400300-7352-5064-932a-c8ccaa086579","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Really good viewings, Ellie was extremely helpful. She was friendly and very good at her job. Thank you :)","createTime":"2024-08-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fe9edde2-a3e2-5bda-bf17-c69da5bf3321","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"As someone moving quite some distance I was apprehensive but I spoke with Kieran and he answered every question I had promptly which made the whole experience far less stressful than I had feared! Overall a really friendly customer service experience to help a really smooth transition:)","createTime":"2024-08-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4bcfcdae-b7de-526e-a9f1-87424d7111a7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I relocated all the way from England to Scotland as a result of job employment and having Carol Clark processing my Application form has been a very excellent transition for my family. Everything (less then 10 days) was fast and speedy from the day I submitted my form. Great customer service as well from Stephanie McMillan as well, very open and always ready to assist. I can see professionalism in there work and team working spirit.","createTime":"2024-08-04T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f118013e-fe3d-5e99-80e8-cd6a64887634","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Recently checked into a new property as tenant. Diane and Caroline as property managers have been excellent in managing this. Diane was very quick in resolving flush issue with a vendor that I noted during jey handover","createTime":"2024-08-04T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3cc3f534-8d01-5346-b718-4fd8cebc8927","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Chloe Mitchell was very helpful in securing our flat and getting things ready","createTime":"2024-07-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"06388642-d74b-56ec-a47d-6fa32d272363","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very professional and very helpful made the process easy, Chloe was invaluable throughout!","createTime":"2024-07-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b45fc515-9fb3-59e5-85a0-f1edd96b050f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Brilliant experience working with the team at DJ Alexander getting while looking for a rental property, really responsive, friendly and helpful - thankyou!","createTime":"2024-07-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b8b1896d-e25d-5714-ade5-dff20e3e2a5a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"As someone who lets properties through this agency, I feel greatly assured to have consistent presences whom I can trust and deal with directly. Caroline Connelly has held her Property Manager position for years with aplomb! The transition from Fineholm to DJ Alexander was rather fraught at first (especially with the Edinburgh maintenance department), but now the fast staff turnover has settled, things are working out well and I am happy to stay with them, so long as we continue along these lines.","createTime":"2024-07-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"acaccc57-c4d9-5f11-9154-27facba7ea2b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very helpful staff when it came to processing my application and answering all my questions. Gill Robertson-Cree and Paige Holbein provided me with all the information I needed to secure a flat swiftly. Overall, I'm happy with the experience.","createTime":"2024-07-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c390e0da-2e87-5582-bf20-0c4dcb6b7f2a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I was dealing with Gill Robertson while applying for my property and she was great. Went above and beyond and was the a pleasure to deal with.","createTime":"2024-07-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2861129a-5644-553e-86b0-37ddb92f5548","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kieran was a great help. On time, friendly and knowledgeable about the property making the moving in process as smooth as possible.","createTime":"2024-07-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"14afe670-dfbf-56e0-9db9-b6cd4d88e8a6","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Thanks to Paige Holbein and Appreciate for helping me with renting property through DJ Alexander. She's been very polite and patient throughout the process. Thanks, Satya","createTime":"2024-07-24T23:00:00.000Z","locationID":"DJG"}},{"id":"5b994f5f-6b1d-57bb-9475-ac4605899722","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Erin dealt with us from the start. Her service was excellent, she assisted us greatly when we a speed bump and help get everything back on track.","createTime":"2024-07-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d7f3197f-8730-5db8-819a-41198ab3ac8e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am pretty happy to find that my tenancy with DJ Alexander came to conclusion on good terms. My end of tenancy property manager, Gemma-Louise Mavor, handled everything very professionally. All my queries were answered on time with relevant details. The end of tenancy report was very detailed which leaves no doubt about the state of the rental apartment. Thanks for the support","createTime":"2024-07-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bae4c1ac-9d23-5c41-97bb-c4d7e0602803","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"In my experience I would rate DJ Alexander as the most professional letting agent. Their systems work very well and communication from their staff is prompt and very helpful, particularly Lynsey Burr, who went out of her way to help and gave a high level of customer service, many thanks to her.","createTime":"2024-07-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"58a79089-83ae-5d1e-80a4-5881682feb9e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I’m writing this review following the amazing service I received from Lauren Brown. She was so friendly, knowledgable, and confident in what she said. She has given me a great first impression of the company.","createTime":"2024-07-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bf04e846-5553-5fd9-908e-013dd7ae32fd","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"I am writing this review specifically to praise one member of DJ Alexander's staff, namely Kjartan Behm, who, over eight years, has been far and away its most honest, keen, clear, sharp, witty, helpful, and direct member of staff. Tip-top fellow. The overall company, I'm not too fond of, it has a tendency towards hefty bureaucracy, and corresponds with the stick, rather than recognizing tenants are its business and pay its bills. But at times it has some excellent staff who break through the corporatese to actually get the work done. Kjartan stands out, however, as its finest example of a man getting the job done and being a tip-top human to boot, so chapeau to him indeed. He made everything from start to finish work.","createTime":"2024-07-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"91067b3e-8aea-56d7-8261-8e6acfe16c14","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander manage two of my rental properties, and I also rent from them. Today, sadly, its hard to find companies that provide both professionalism and kind service at the same time. DJ Alexander have found a way to do just that. They will also find ways to overcome obstacles when they present themselves in the most productive and courteous manner. I would like to give a special mention to Ryan and Carol at the Edinburgh rental team who have gone out of their way to assist their client, being myself to provide the very best of service Andrew","createTime":"2024-07-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"717b3550-c2f3-57b1-b325-a238c7daaa6e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great service and support from Jennifer Flynn in compliance - good job !!","createTime":"2024-07-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0e32c828-9878-56cd-9583-8cb831e3e196","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very good experience","createTime":"2024-07-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"39d11098-3b10-53c4-8805-16f1f8982965","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Amy Taylor has been outstanding in helping me throughout the time I have used DJ's to rent my flat. Speedy replies and always helping with solutions.","createTime":"2024-07-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7b2a6991-c8fe-5725-9bb2-b34613b5eec1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Easy and efficient, Ryan Cochrane has been a massive help getting everything sorted and helping out even after I've moved in.","createTime":"2024-07-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"52016d36-fdd3-59cc-b58e-d9f8dbddf086","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Imran Iqbal was very helpful in showing us around the property, and he answered any questions we had. The process from viewing to having an offer accepted was fast and smooth!","createTime":"2024-07-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1d4bce97-484a-55a1-8ce7-de45e1e97d71","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander is a professional and well-organized company. They arranged my move-in on a convenient date and completed the referencing process quickly. The staff are professional and communicate well. A special thanks to India in the lettings department for her help!","createTime":"2024-07-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cfa0d734-b67c-5b50-866b-e2e17e59dc85","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill helped us with the moving in process, was seamless.","createTime":"2024-07-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3c654917-103a-5fc7-9e8e-f57c0535e804","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Scott met me to handover keys and do a check in. He was extremely helpful and professional. Thankyou Scott.","createTime":"2024-07-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"70de9fd8-9ba3-5256-a556-cf2c9b75cdbd","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Finding a rental property in Edinburgh can be challenging, but DJ Alexander made the process smoother. Their 3rd party viewing booking system is user-friendly, although popular properties can lead to competitive slot bookings. I was fortunate to secure viewing slots, and the staff, particularly Galina, were polite and helpful throughout the application process. Her assistance was invaluable. Overall, I had a 5-star experience with this letting agent.","createTime":"2024-07-18T23:00:00.000Z","locationID":"DJC"}},{"id":"610b5c52-74a5-5e56-9963-786149958012","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Dora was very helpful with getting a thermostat repair dealt with quickly and efficiently.","createTime":"2024-07-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"99b50c22-9b75-5bcd-9c40-d5a34487b1c0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"A big thank you to D J Alexander in Edinburgh for the professional service they provided with regards to securing an appropriate rental property for us. We would particularly like to thank Kieran for showing us around the rental property and for his exceptionally prompt response to our queries which resulted in a successful rental agreement within 24 hours. We would have no hesitation in recommending this agency","createTime":"2024-07-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3f9aa7a9-efea-52e1-a796-61ac615b01db","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexaneder made the application process simple and straightforward. A big thank you in particular to Gill Robertson‑Cree​ who helpfully and professionally guided me in the process.","createTime":"2024-07-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6650a60b-98d4-5a91-bbd1-a1ecf9e645bd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Alison was great at keeping us up to date with our deposit and liaised brilliantly with our landlord. Very smooth process.","createTime":"2024-07-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"66e03e9b-891c-5554-bd8a-bfc673b1bf3f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"India H is an excellent property manager. I highly recommend doing any rental management with her. She is proactive and always willing to help.","createTime":"2024-07-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"14afb192-cd46-5012-9063-2203718da1b5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have experienced a smooth transition from our current tenancy with DJ Alexander to our new tenancy with DJ Alexander. Callumn Robertson was looking after us throughout our moving process and he definitely made everything easy for us and was extremely helpful.","createTime":"2024-07-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1f980f17-2545-5dc4-aee9-9952505ee80f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My agent was Gill Robertson‑Cree, extremely professional and quickly handled all the documents and approvals! I highly recommend using DJ Alexander.","createTime":"2024-07-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4037e944-e8a0-5c0e-abdf-baa4b0121160","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our previous letting agent was acquired by a new Glasgow branch shortly before our lease ended, so we were concerned about the transition. However, the handover went smoothly, and the check-out services were professional and very efficient, with clear instructions. We received our deposit back within three days of returning the keys. A special thanks to Johan Ross who handled the inventory inspection and related paperwork.","createTime":"2024-07-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bfd8db53-643e-5fec-bf9d-0165fa77672d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I would just like to say a massive big thank you to Chloe at DJ Alexander for all her hard work and help throughout the process it wasn't easy and she went above and beyond through every hurdle we faced, she is a credit to your firm. Her professionalism was second to none. Many thanks again Chloe your a star.","createTime":"2024-07-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"96ececb5-c731-521d-8ca6-383a1c7c45cb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The staff were very helpful and knowledgable. I enjoyed the viewing, Galina was super helpful and efficient. Furthermore, Laura looked after our onboarding process and this was also a positive experience: very quick responses, helpfulness and clear instructions, which was great. We were regularly updated on progress, online platforms seemed easy to use, just spot on. Thanks!","createTime":"2024-07-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"27feb942-d69d-5074-a6b5-83e73fda1252","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Lovely experience with Dora! Thank you for getting the issue resolved so quickly, thanks for your kindness and bubbly personality, really made the situation feel less stressful.","createTime":"2024-07-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e96648ca-bdf5-58c1-afb8-74ff30490e90","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The agency made the application process very easy for us. Calumn Robertson, especially, helped us immensely. He was patient, helpful, and kind, and made the stressful process of applying for flats that much easier. Thank you very much.","createTime":"2024-07-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"99346b9d-0e06-576d-9b8a-a147fc40a2f8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ellie was so kind and patient with me. She explained to me how I should go about my application as a student who is completing soon, this is information I was not aware of. Thank you","createTime":"2024-07-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6a9845b5-99bf-56cf-b49f-ffcd334d321f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The staff at DJ Alexander handled our tenancy professionally and kept us informed at every stage of the process. A special mention must go to Calumn Robertson and Gael Mitchell who were fantastic throughout. Thank you.","createTime":"2024-07-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6f635086-52dc-561d-a25e-120564e5776b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent service from Giulia and Yasser. Very quick to produce the schedule with lovely photos plus easy to follow all the admin needed to sell a property. It was on the market less than 2 weeks after initial consultation and viewings were handled by their office. Once offer was accepted everything went through smoothly. I have bought and sold a lot of properties and this was one of the easiest and stress free.","createTime":"2024-07-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"53b27eb5-dc4c-5caa-a64a-80642a564dc9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thanks to Sarah McIntyre and Abby Grigg at DJ Alexander in Edinburgh for their work in helping me sell the family home. Friendly and professional they listened to what I was looking for, dealt with everything quickly and without fuss and kept me informed at every stage in the process. Ashleigh on reception was a friendly first point of contact. A positive outcome and a positive experience.","createTime":"2024-07-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2ec4ec73-2a77-52f6-bad9-5a9aea5b5d1f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our letting agent, Ellie McVitie was early to the showing and allowed me to view the property a wee while earlier. She also walked us through the application process and discussed any repairs that were necessary and answered all our questions. Truly made the whole process a lot easier.","createTime":"2024-07-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"42978da9-0805-5041-8d52-da74bd6e05bf","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It was a great experience as everything went on very fast and smooth. Gill was in charge of my application and am very pleased by his way of handling the situation very well. Thank you so much","createTime":"2024-07-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d4aca55c-f17e-5400-beb7-16a6dd288044","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Dora Alves has done a great job solving 3 recent problems after many months waiting.","createTime":"2024-07-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d2e82191-aaa5-5607-8198-33efe987e15a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Amazing service, very professional and very helpful. Amazing handover by one of the agents Paige Holbein","createTime":"2024-07-11T23:00:00.000Z","locationID":"DJG"}},{"id":"6c33e3df-22f0-5fac-a27e-872ee7e51b0a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We've just moved into our second DJ Alexander rental and once again, we've had a great experience. Yvonne Mathers arranged our viewings and provided an almost bespoke service by suggesting we considered an apartment we'd originally ruled out having only seen it online. It turned out to be perfect for us and we're so grateful to Yvonne for using her instincts to help us find the perfect home. We also had great service from the delightful Oliver (didn't catch his surname) on checkout from our old apartment, and our warmest thanks go to the star of the show, Gemma-Louise Mavor who walked us carefully and patiently through the process of having our deposit returned in full. We hope we don't have to move again anytime soon, but if we do, we'll come back to DJ Alexander for help. Thanks to you all - you're amazing!","createTime":"2024-07-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"735cc6c1-b31a-582a-afee-f6db96367a5a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"From first engagement and interactions with DJ Alexander, I was confident they were the best choice for me when looking to sell. The experience throughout was thorough, quick, professional and I’d highly recommend. Sarah McIntyre and Sara Rankin were extremely helpful and Sarah went above and beyond whilst I was on holiday towards the end of the sale.","createTime":"2024-07-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6bcf2b1e-1f7c-5a77-ac70-c77a16bba7e6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"First time renting with Dj Alexander. Great communication and clear and consistent description of property. A gent Calumn Robertson was particularly helpful with the application process and the woman (unfortunately I don’t remember her name) that was there on the day of viewing was faultless, answering all my questions without hesitation.","createTime":"2024-07-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bbfdb72b-0fae-5c89-8f92-6280c10c5ad6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great team, particularly Gill who sorted out all the admin and issues whilst tenants changed over. I didn't have to worry about a thing and the whole process could have been quite stressful but was quite the opposite. Very happy and would recommend in a heartbeat.","createTime":"2024-07-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9adeed38-a630-551c-a284-25fb34fd5637","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had an issue with a blocked sink -easy to raise the fault online and Dora Alves kept me informed throughout. Contractor was able to work around my shift times and the fault was resolved quickly. Great service from start to finish.","createTime":"2024-07-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bd32d8d5-4ae6-506a-b0da-83b6883f9527","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I would like to say I really have a good experience with DJ Alexander. Everything is in order and quite efficient.And Laura Mctaggart guided me through during the application and reference check. Many thanks for all her help and patience.","createTime":"2024-07-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"084d7bd9-4df6-5a25-9b3c-4ec55b4fa767","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Dora Alves heared me out and took immediate steps to solve the issue. I am glad she came to my rescue and helped me without any delay. Thank you Dora!","createTime":"2024-07-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"06366e67-8b1e-5ae5-a8f3-ca8b571f2425","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Well done. The work is completed with in expected time lines. Cassandra thank you for your efforts on following it up with contractor and getting it done.","createTime":"2024-07-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0a6332d9-069a-534a-b1a9-e759374db626","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had a very smooth and communicative experience with Laura Mctaggart from DJ Alexander helping us find our new flat! Thank you so much!","createTime":"2024-07-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8c6ae5ba-c586-5808-8ac1-4fe36ab6aec4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"A huge shoutout to Yasser A huge shoutout to Yasser, who helped my girlfriend and I secure our second investment property. His honest advice, endless knowledge and great banter made a stressful situation easier to handle for us. Thanks Yasser and everyone else at DJ Alexander Sales!","createTime":"2024-07-04T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"559a1ec0-1e53-50a7-b81e-2a536b2b87a7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a great experience throughout my flat viewing process with Galina, she was very informative and very quick in getting my application approved on her end. I would also like to thank Laura in the lease team for her continued support with the referencing side of things. Amazing work from both :).","createTime":"2024-07-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"91007fcb-fbec-595f-a310-6eb8cc02e69b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great lettings agent, with staff that really seem to care about resolving issues and providing good service. I've been really impressed with DJA whenever I've had an interaction with the team. I'd confidently recommend them to anyone. They're particularly good at responding quickly and getting resolutions completed quickly too.","createTime":"2024-07-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"71e8088b-2c9b-582e-8446-5f86b601e7f3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Recently started a tenancy with DJ Alexander and have been very happy with the fast and efficient manner in which they have finalised arrangements for myself and my flatmate. Ryan was friendly, warm, helpful and informative and made the process very easy and thorough. Would absolutely recommend!","createTime":"2024-07-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fa4315ed-61e1-5545-b8fd-aca2b6d8149b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent customer service and support.","createTime":"2024-07-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a9cdd9cd-1193-519f-afb2-9d90067a84ac","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently moved out of my flat in Edinburgh and I would especially like to thank Alison for all the support which ensured that the final end-of-tenancy process went smoothly. I commend Alison for her dedication and professionalism. And I wish that everyone in the rental business would be like her! Thank you very much!","createTime":"2024-07-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cfd7d999-7e27-524e-bace-dfb0b4f436f6","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2024-07-01T23:00:00.000Z","locationID":"SLK"}},{"id":"d4c29b14-6c12-5368-8923-afbe54cd15ad","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We recently had a property inspection conducted by Jenn, and it was an excellent experience. Jenn was punctual, courteous, and professional throughout the visit. She was kind and very cooperative, and we had a nice chit-chat with her, making it feel like a pleasant visit from a guest. Jenn listened to us attentively and ensured that we weren't facing any issues with the property. Her friendly demeanor and clear communication were much appreciated. We have never had such a positive experience in any of our past property inspections. We feel fortunate to have such a dedicated and respectful property manager. Thank you, Jenn, for your wonderful service!","createTime":"2024-07-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ffba5012-2785-54de-b18c-13b15138effa","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am writing to express my sincere appreciation for the exceptional service provided by Amy Voss, who has consistently demonstrated the highest level of professionalism and expertise throughout our business relationship. Amy's guidance and support have been invaluable, and her unwavering commitment to integrity has been evident in her approach to even the most challenging situations. Her straightforward and efficient manner has instilled renewed confidence and satisfaction in the services offered by DJ Alexander. I extend my gratitude for the outstanding contributions of Amy Voss and look forward to our continued collaboration. Thank you.","createTime":"2024-07-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"88fd200f-a908-5b3c-b97b-79c91fed67df","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Best application process I had so far. Very fast and explanatory in every step. Carol was very supportive in our application process and very responsive to our queries. I highly recommend Dj Alexander.","createTime":"2024-07-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"52bbee8a-576a-5292-9c94-ecc8b342ae12","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Caroline the estate agent was brilliant all the way through the process and was extremely helpful I’d highly recommend asking for her if you are going to go through dj Alexander , no detriment to the other agents but Caroline is one of a kind","createTime":"2024-06-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7fce71ff-a9e8-5ffb-91ba-87d826e7261c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Staff at DJA are all very helpful, friendly and professional. Had a recent inspection by Oli, was made to feel comfortable throughout and was sent an email with their feedback","createTime":"2024-06-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a1727225-0e16-5573-8bdf-b4df90885af4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Chloe helped us secure our flat after having had many issues elsewhere, so grateful, and she was absolutely lovely the whole process too!","createTime":"2024-06-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cf69e3ee-63c6-53a9-abfb-3036b3b4f0ef","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our move in and viewings were very pleasant. Our property manager, Oli, was very welcoming and friendly. Which made the overall process better to go through. Would definitely use dj Alexander for future rentals.","createTime":"2024-06-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cd94a273-b289-50a3-b626-d71d1a46b1c6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Efficient and well communicated inspection from Kieran, appreciate the pleasant feedback :) In general DJ Alexander have been helpful and friendly whenever we've had any issues we've needed to reach out for, much appreciated!","createTime":"2024-06-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"aeb01445-4042-5348-8a9c-16eac392a5dd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Tenancy check - was lovely to meet Jenn whilst she did a quick review of the house. Friendly and able to give advice and was extremely helpful.","createTime":"2024-06-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"02efb1ee-e305-5d04-846b-b1733e1568b2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"From the minute we met Ryan at the viewing he was very friendly and helpful. He took the time to chat and never made us feel rushed. Throughout the process he was there to answer our phone calls and questions. We are now in our new flat and loving it! Thanks again Ryan and the wider team.","createTime":"2024-06-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b5c2d3eb-87a2-5f25-b006-e65a9b636362","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The staff who all helped me with my rental of a property were great, Oliver and Patrick who were responsible for showing me the apartment and helping with the procedures. I particularly want to mention Erin French, based at the Edinburgh office. She was really helpful with the financial procedures - there were moments (often) when I was a bit confused, Erin had tremendous patience and gave me sincere help with all the steps to achieve obtaining the property I wanted to rent. I could not have done it without Erin’s help. Thank you Erin and all the team at DJ Alexander.","createTime":"2024-06-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"163e35e0-7a8f-5033-8817-04a0f88b6802","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Giulia is an incredibly knowledgeable and interpersonal member of the DJ Alexander sales team. She has an in-depth understanding of the Edinburgh property market and takes the time to listen to what clients are looking for. Giulia was extremely proactive in assisting us, demonstrating her dedication to her role and her clients. Giulia clearly has a passion for property and a wealth of experience from managing, renting and selling; meaning she can advise not only on the particular property in question but also the additional considerations clients may need to take into account which are specific to certain areas, for example, any restrictions concerning the modification of rooms or the day-to-day management of properties in the Edinburgh area. This is immeasurably helpful to clients looking for their new property, particularly those new to Edinburgh.","createTime":"2024-06-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f00779da-acea-5894-92f6-23260cb1a187","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a lovely call from a lady enquiring if my oven had been fixed. Indeed it had been! She was lovely and friendly and asked if everything else in the home was working well, which it is! Amazing customer service! She even told me it may rain later - which prompted me to put an umbrella in my bag! Top marks!","createTime":"2024-06-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7320714d-155e-5095-afbe-3f354f36e77c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Laura Mctaggart was a great assistance with all of my questions. I received updates and extensive details at every stage of the process. These steps can occasionally be very stressful, but thanks to Laura's detailed directions on what to do next, it became really simple and stress-free.","createTime":"2024-06-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ac092581-cdd5-5394-835e-f6ef40b43162","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Jen was great from the day of viewing the property, guided me through the process and answer questions with honesty and care, thank you very much.","createTime":"2024-06-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a185dd99-d45d-58bd-92fe-604885236b57","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great experience!","createTime":"2024-06-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c9ca3238-0e5f-58bb-a620-f022d511ae4a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Speedy efficiency and clarity of explanation. Jenni takes extra care and is kind and polite. Very impressive.","createTime":"2024-06-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"29847fb5-185a-5f9a-96fa-37bf4657d96b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kieran patiently answered my questions with a smile during my viewing appointment. He also gave me space to explore the property, so I didn't feel I had to rush, which I truly appreciated. What a wonderful person!","createTime":"2024-06-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1513f8f0-5a66-58a1-ab59-c978f53f0996","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very smooth and straight forward application process made even more stress free by Gill who did a great job to overview our application!","createTime":"2024-06-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"65eec389-e5cf-5485-b9ee-3dc7fc097036","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Thank you Diane Harte, it was wonderful working with you as property manager who had made things so easy right from viewing and till whole process of letting it. Helped me in all ways even setting up my Council tax account. 5 stars for you for being such a polite, nice, cordial and helpful property manager of DJ Alexander","createTime":"2024-06-20T23:00:00.000Z","locationID":"DJG"}},{"id":"fb5c2c72-23e9-5b35-a9f1-786e930430c1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you Diane Harte, it was wonderful working with you as property manager who had made things so easy right from viewing and till whole process of letting it. Helped me in all ways even setting up my Council tax account. 5 stars for you for being such a polite, nice, cordial and helpful property manager.","createTime":"2024-06-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a9a90e2e-00ed-55e7-8ce8-0f51aa45595f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great to get a prompt follow-up from Kasper on even the \"little\" things. Thank you!","createTime":"2024-06-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6248b280-7c05-5cf7-be74-371f658b0802","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very helpful agents who were quick to answer questions and took time to show us around.","createTime":"2024-06-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bbd5cc47-3ba5-5ec5-a099-9e94b714d8d2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kasper Eichelkraut provided strong ongoing support in dealing with a utilities issue.","createTime":"2024-06-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f94ff31f-07d9-5c08-8ebf-991cc8502385","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you Caitlin Butler, she has been really helpful today at the veiwing of the property. I have mentioned that sometimes it is difficult to book the viewings but she has been really helpful and offered her help. I really appriciate it. Hopefully we will be able to find a flat for us soon.","createTime":"2024-06-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bf31c2b8-1377-5936-9e5f-d98f1add528e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had a great experience at a flat viewing with Ellie, very helpful and welcoming","createTime":"2024-06-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"088fd050-873c-5fd3-b7e9-e78b31049cbc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Laura Mctaggart From Glasgow office was of excellent help during our tenancy process.","createTime":"2024-06-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f87e66d6-26a5-53d1-94a0-d7d05c5a23e8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill particularly was very helpful, and made the process a lot easier than I have experienced in the past with other agencies - so was Natalia.","createTime":"2024-06-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8aaa86c7-523f-51a7-b8f6-8122ebb3637b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Zosia Mlynska was great from the day of viewing the property, guide me through the process and answer questions with honesty and care, thank you very much for all your help,","createTime":"2024-06-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3cda30ab-dd1b-5549-b88b-d50a943cdbd0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill looked after our application and was very understanding during the delay in guarantor paperwork being completed","createTime":"2024-06-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b9c296f6-b594-5946-9d43-49bc59f6d26b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had issue with shower and the maintenance team was so quick to help me out on the same day. Special thanks to Dora Alves as she helped to complete it quick","createTime":"2024-06-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"599c6449-6f7b-5ad1-8f93-92b8eff4ea35","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"James was very kind, informative and responded fast. I was new to buying in Scotland and James shared contacts to a solicitor, interior designer and builder who have been very good.","createTime":"2024-06-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"95fbe23a-76eb-5350-8815-77e2a42f7821","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I can not thank the team especially Gill for all the support, guidance and voice at the end of the phone and email, the service provided has been 5 star with a helping hand along the way any time I needed any support, I can not recommend this service and its team more highly. again thank you for the support with information, contracts, gas and electric, billing as well as permission to make changes to the environment. I will miss the email correspondence and the supportive voice at the end of the phone but i know where i am coming back to if my circumstances change 5 star rating from me 10/10 thank you all at D.J.ALEXANDER","createTime":"2024-06-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ed5d437a-a8f0-5eb2-8069-0a9473d14f34","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"⭐️⭐️⭐️⭐️⭐️ I am incredibly grateful for the outstanding support provided by my estate agents D. J. Alexander during a difficult period from December 2023 to March 2024 when my property was without tenants for reasons beyond everyone's control. Despite the challenges, Sophie and the entire team were exceptional. Sophie, in particular, demonstrated remarkable dedication and efficiency, handling every detail with extraordinary promptness and professionalism. Thanks to their unwavering commitment, my property was successfully let again in April 2024. I highly recommend their services to anyone seeking reliable and responsive property management.","createTime":"2024-06-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4a33f26a-e5b0-5fd2-8367-2cb32d4bc616","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had an excellent experience with DJ Alexander. Agent Jen Cabrera Tejera gave me excellent support and attention during the application process for my new property. On the day she handed me the keys she was very clear and helpful with information about the property. 10/10 ⭐️","createTime":"2024-06-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8f4e48c0-18f8-5aa8-b186-2be7a2e99ee7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"There were a few niggles which needed to be ironed out when leaving our rented property, once Johan got on the case it was completely sorted in a matter of days. Couldn't have asked for more.","createTime":"2024-06-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fd5e6f2f-722e-5886-8b84-f8b48e932c38","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I am moving from one flat to another, both in Glasgow and managed by D J Alexander. I have been quite happy with them so far, although I am yet to undergo the handover of the old flat. I want to highlight in particular the service provided by one of the agents, Scott Luttrell, who has been exceptional, assisting with several things over the last few days. Today we finished the check-in at the new flat, and he made the process really smooth and pleasant. He's been very welcoming, kind, patient, and helpful!","createTime":"2024-06-11T23:00:00.000Z","locationID":"DJG"}},{"id":"9fbf93ec-d1df-53be-b048-ddc5ea89de73","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gemma was brilliant and made moving out a breeze.","createTime":"2024-06-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"594b2eb4-0a42-54f6-a106-506501028194","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had occasion to contact several staff at both Byres road in Glasgow and the John Cotton Centre in Edinburgh by phone and email regarding a rental property and found them uniformly friendly and very helpful. I'd like to give a special mention to Chloe Mitchell who supported us through the latter stages of the tenancy agreement. She responded quickly to all queries, and was both helpful and reassuring, and committed to getting things organised for us (not so easy when one family member was in Thurso!). I felt she took a personal interest and I'd like to thank her for helping us to secure the tenancy agreement. Thank you, Chloe!","createTime":"2024-06-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"06c1c072-6004-5780-a11b-8d0508c96f30","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had a lovely viewing with Ellie who was professional and well informed about the property. The application process was seamless and prompt.","createTime":"2024-06-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0f0d4fa4-06aa-56c4-b49c-ea69ac1cb918","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Laura McTaggart and Zosia Mlynska made the process very smooth and quick, in less than a week I had viewed the property, been notified I had been successful in my application, had references complete and tenancy agreement signed. Absolutely great work from them both and couldn’t have asked for a better experience.","createTime":"2024-06-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8011ae9e-fb91-5471-b4d4-1fef002586a0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Did a viewing yesterday and the whole process is very clear. Ellie was really helpful and kind to answered all of my questions.","createTime":"2024-06-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ee168b6a-3d3e-50c9-88aa-009be1c0d6ab","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thanks Gemma-Louise Mavor for helping out for everything from check in of the property till the checkout. Your guidance and response was awesome.","createTime":"2024-06-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6c2c9ec4-ff49-5f50-9563-79bc55e0d99c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have been searching for a flat for over a month since I moved to Edinburgh and have met a lot of agents but my experience with Elaine was the best as she was helpful from the beginning till the end, supporting and providing the necessary help and advising along the way. I got the flat with her help and Elaine was always there to answer all my questions and guide me throughout the whole process. Thank you Elaine!","createTime":"2024-06-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8671e430-fe8e-56f3-9800-5c7943effa78","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Good experience communicating with Gemma-Louise Mavor. Whilst we’d identified some issues when moving out, she responded promptly, helpfully and professionally.","createTime":"2024-06-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cae8b5ba-5626-5752-a401-9a10841c239c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I was exceptionally satisfied with the service provided by DJ Alexander. I was particularly impressed with the support and communication with Johan - the end of tenancy property manager. Very professional, efficient and dedicated. As I had not a very great experience with other agencies in the past, before I started the process of vacating the premises, I was very sceptical, because I did not believe that an agency could be fair and refund the whole deposit for a perfectly cleaned flat left in perfect condition. Fortunately, I was very positively surprised. I was treated very fairly. The moving-out process managed by Johan was smooth and well-organized, and any concerns have been promptly addressed. I have received my deposit in 100%. It was evident that the DJ Alexander agency prioritizes the needs and satisfaction of their clients. Overall, my experience with DJ Alexander has been faultless. I would not hesitate to recommend their services to anyone seeking a reliable and professional letting agency. Thank you!","createTime":"2024-06-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b7c99daa-baae-56ce-aef9-3d095d803645","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have nothing but praise for the Sales Department at DJ Alexander. Melinda Illes saw the sale of my property through with great efficiency and her colleague, Ashleigh Love, kept me updated every step of the way. Abby Grigg also put together a beautiful sales brochure. What a team! I owe them so much THANKS!!","createTime":"2024-06-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e7b568c2-d143-5f97-9dde-b75b0546f405","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"James was very helpful and informative when we viewed 3 properties with him. He was friendly and gave us useful insights into the different properties, which helped greatly in us securing our property. It was a pleasure having him show us round these properties, thanks James!","createTime":"2024-06-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"444258b3-38bd-507f-bd27-8002e29c8655","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our tenancy was transferred to DJ Alexander part way through. We have found them to be responsive and quick to act. In particular, Justyna has been superb with communication and an all-round pleasant person. She answered queries swiftly and was clear in her responses. We have now moved to a new home, but wouldn't hesitate to recommend the company and say you will be fortunate if Justyna is your property manager.","createTime":"2024-06-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e5cdaee4-810f-5a74-9615-9fd4b4fab18d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"D.J. Alexander made the process of getting a new place to live for my partner and I incredibly easy and simple. We’d like to especially thank D.J Alexander’s agent Diane Hart for her time taking care of us and answering all our question. She made our experience even better.","createTime":"2024-06-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"76c299d2-2c33-5a8d-8520-08fde0dfd6ab","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"From the first contact with Oliver to the experience with Chloe, the customer journey has been superb. Chloe has showed care and professionalism all the way. I wish we could do more, thank you Chloe. I will recommend you any day.","createTime":"2024-06-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a48269d6-2bf7-5392-9975-c9c256747dc4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a really great experience working with Gemma-Louise Mavor when leaving an apartment that I was renting. She was very helpful and responsive and helped me with questions around the checkout report.","createTime":"2024-06-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"50e64354-f812-5549-bf8f-d09dacf15e52","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our property manager, Kieran Mooney was an incredible help in our process moving into our new home. Kieran, bless his heart, always went above and beyond to make sure we were comfortable before sending any documents or making decisions. Our questions no matter how small, were validated every time and Kieran’s quick responses made us feel taken care of. We will definitely be recommending DJ Alexander to friends and family for their amazing professionalism and customer care.","createTime":"2024-06-04T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"11b2ca34-0dcb-5c19-98b3-bae65513bd0d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Lovely treatment from Kieran Mooney! He explained all details really well and was very friendly and cheerful. We are now in the process of making on of DJ Alexander’s flat ours and Kieran is doing the most to help!","createTime":"2024-06-04T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"75e6d8ce-1c0e-501d-bb54-7649c9310b6e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had a lovely experience with DJ Alexander, they are helpful throughout the whole process and made it completely stress free. We dealt with Laura McTaggert and she was so lovely and friendly when we were dealing with her.","createTime":"2024-06-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8e6e0cf0-161c-518a-a0f4-31c0222aadae","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The company’s agents are friendly and very helpful. The application and referencing process is relatively quick and easy to follow.","createTime":"2024-06-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1e39e912-7299-57c4-9600-90cf5a3b4c97","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am a current DJ Alexander tenant and am leaving the property due to health issues and not any issue with flat . I have been worrying about the checkout procedure and the things that I need to sort and put in place to end the tenancy . So I called the office today to discuss the issue and was put through to Gemma in the Edinburgh office . I explained the situation as best I could and Gemma was brilliant she listened to my concerns , put my mind at ease and explained in detail what I could do to remedy the situation. I phoned close to closing time and even so there was no rush and she took the time to help me . I now feel much happier after the call and know exactly what I need to do . Gemma is truly a credit to DJ Alexander .","createTime":"2024-05-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9f63a6d0-8c5c-5890-8e0c-27a0e4b62ab8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We use DJ Alexander as our letting agent for our two properties. We find Elaine Thompson who looks after our account to be efficient and courteous and prepared to go that extra mile for both us as landlords and our tenants.","createTime":"2024-05-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3e349833-7e64-5a53-8fad-4ed91b12a6df","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kieran was friendly and helpful in my application process. During the viewing, he showed interest in answering all my questions, and gave advice for the next steps in my application. He's been responsive over email too and overall, my experience with trying to rent with DJ Alexander for the first time has been smooth and easy to navigate so far. Thanks!","createTime":"2024-05-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"71250dc8-ffb0-5b55-b158-0d66b64030a5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Worked with Elaine Thompson from the Edinburgh office to rent a flat for our son. Elaine was very responsive and efficient, guiding us through the various stages of the process and liaising with the landlord as well as welcoming us to the flat once our application had been successfully processed. Thanks Elaine!","createTime":"2024-05-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0dfff34f-e982-5cd4-a230-72fce30ac572","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Zosia was brilliant very helpful","createTime":"2024-05-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b20edbbc-6e67-5ee6-adaa-04bf889a5166","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"She updated me on the different steps and replied very fast to my queries.","createTime":"2024-05-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f3ab369c-aaff-5a4f-a40d-0c7a5346899d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had the pleasure of meeting Jenn during her recent inspection of our flat. She was professional, courteous, and respectful of our schedule. Jenn conducted the inspection efficiently and thoroughly, ensuring minimal disruption to our day. She made us feel comfortable and took the time to address any questions we had. Jenn's attention to detail and friendly demeanor made the entire process smooth and pleasant.","createTime":"2024-05-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"107ded2b-083d-5e0c-93e6-7dcc18975a3a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kieran was very efficient and friendly during our showing for a property, he arrived earlier than expected and allowed us an earlier viewing time which was great and sent off our application forms straight after. Thank you!","createTime":"2024-05-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"32d7abc1-5a8c-5fa3-84a7-71524112ff57","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have owned a lot of properties in the last few decades but this was my first time using DJ Alexander. I worked with Johan, Scott, Ruth and Stephen and they were all excellent. They couldn’t have been nicer or more helpful. They were very proactive and often anticipated problems before they happened. I highly recommend them and I will definitely use them again.","createTime":"2024-05-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8728386e-863a-550c-9385-9c356bb2bf51","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Diane was very kind and helpful and did her best for us to have a smooth transition into our new home.","createTime":"2024-05-22T23:00:00.000Z","locationID":"DJG"}},{"id":"f846a8cd-8328-509b-8423-7c6b3a6c9b53","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Many thanks Gill Annand for her hard work to settle a tenancy offer for us swiftly, an excellent letting negotiator.","createTime":"2024-05-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f54b7997-8df9-50fc-af7d-c6d465be6cf5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I would like to share my experience with DJ Alexander, especially Chloe Mitchell. Chloe you were very helpful and did an excellent job for us thank you again for your help and your care for us ! ☺️☺️","createTime":"2024-05-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2afdc1af-d781-5310-a396-75ef03cb52c4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ellie was so helpful in all aspects of finding a good tenant for me…nothing was to much trouble…","createTime":"2024-05-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2ee61f64-5f4f-577b-b29e-21aac2f3a288","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It was a wonderful experience with Dj Alexander letting company today i meet Diane Harte​​​​ she gave me my new keys she is very nice","createTime":"2024-05-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e515343b-a44d-5206-b069-c1a31e2dcdd0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The Edinburgh sales team were wonderful - my flat was promptly on the market and sold within a week! Stephen was my main contact. I found him professional and pleasant - nothing was ever an issue. He kept me updated throughout and made it such an easy process. He really went above and beyond to make sure I was comfortable and provided a helpful sounding board at each stage. James managed the viewings. As soon as the advert went live viewings started being booked in. I was really impressed by the pace he had people in and looking around. Finally Sara provided the marketing pack. It was polished and really did show the property in the best possible way. I had one small piece of feedback and she turned it around the same day to get the advert online.","createTime":"2024-05-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a53d3d8e-4793-513a-9337-7e0c74e912d5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kiearan mooney was incredibly helpful through the application process, understanding of my circumstances of having to move back to Ireland if I didn't find a place, he helped me find this in the nick of time. This process can be relentless so the relief of finding a place was comforting.","createTime":"2024-05-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8de11439-9bc4-5852-8fd0-1412008eb866","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"They were really helpful and patient during the process. Special note for Chloe and Ashley, as they were very helpful while setting our leasing","createTime":"2024-05-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a30154af-bec1-590e-89cd-0d03457d18ef","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently had Jen Cabrera Tejera come to my property for an inspection, and I couldn't be more satisfied. She was professional, knowledgeable, and thorough in her assessment. Jen Cabrera Tejera provided valuable insights and practical suggestions to enhance my property's appeal. Her communication was excellent, keeping me informed every step of the way. Thank you, Jen Cabrera Tejera, for your outstanding service!","createTime":"2024-05-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0deb7644-6b5c-5c30-98af-ba2071392156","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We did a change of tenancy managed by Laura MacTaggart, who was very helpful. Despite the intrusiveness of the process (they ask for an awful lot of personal information) and the involvement of third-party companies (with the consequent spamming of house-related offers and adverts), Laura always replied promptly to our calls and questions. A 10/10 for her!","createTime":"2024-05-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f0e97e36-b0de-53ac-b1d3-d202507d6c02","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you Jen for visiting our property for a routine inspection. Jen was kind and courteous throughout and we appreciate her taking our feedback back to the landlord, as well as having a clear communication channel with us - it's made us feel valued and looked after.","createTime":"2024-05-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"78a57773-5fef-58c4-8490-dd3c202f0d69","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Jen Cabrera tejera I would like to thank you As I like your way of communicating and how you gives a good impressed to your company along with your professionalism ، awareness of your job and knowledges once again thank you and keep like that","createTime":"2024-05-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c69934ab-c3de-5e5b-a2f1-da9c2cafee11","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"From enquiring to viewing to signing the agreement DJ Alexander were efficient in communicating every step of the way and were great in providing answers to any questions. Highly recommend them to anyone wondering to use their services.","createTime":"2024-05-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"500f3b2b-ba5e-515d-a6fa-f86c9239d39e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Natalia has been super helpful and prompt. I had a lot of questions throughout the renting proccess and she never delayed in answering my quieries.","createTime":"2024-05-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"677f47d1-add4-5d69-856f-ecb763dc530d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently had the pleasure of experiencing exceptional service from the DJ Alexander maintenance team, specifically Dora Alves. After discovering a carbon monoxide fault with my stove, I was understandably concerned. Dora and maintenance team promptly addressed the issue, taking immediate action to ensure my safety. She arranged for a replacement stove and managed the entire process with remarkable efficiency and care. Her professionalism and dedication were evident throughout the experience. She communicated clearly, kept me informed at every step, and ensured the remediation process was seamless. Her swift response and attention to detail provided immense peace of mind during a potentially dangerous situation. I am incredibly grateful for the outstanding service provided by Dora Alves and the DJ Alexander maintenance team. Their commitment to excellence and customer safety is truly commendable. Thank you, Dora, for your exceptional care and prompt action.","createTime":"2024-05-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"253be66d-27ed-5eed-b5e5-a7047427ad0e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"First class service. Laura went above and beyond. Highly recommend. Made a normally difficult and stressful process straightforward and a joy. Thanks","createTime":"2024-05-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2f5aa9b1-72df-5253-b214-57b3c12e738e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very clear and straightforward viewing process. Kieran was very helpful and approachable during and after the viewing. We enjoyed the experience as our questions were answered quickly and professionally! Thank you.","createTime":"2024-05-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6def4561-a170-583b-8cc6-acaace3f3799","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have found DJ Alexander professional, they always return emails and any queries within hours. Special thanks to Gill Robertson-Cree and Kieran Mooney, both were very responsive, polite and helpful, answering my questions and guiding me through the process. I look forward to moving in the rent property coming June.","createTime":"2024-05-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9c6f24d5-e266-5831-87bb-bfd7b96023f6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill made our first renting experience so easy and stress free. She has answered all our questions and taken time to help us through our journey. She is an absolute credit to the company and I highly recommend their service.","createTime":"2024-05-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9a0dab4e-9b50-5435-a061-e96fadefa526","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently had the pleasure of working with Gemma-Louise from DJ Alexander for a property inspection, and I cannot speak highly enough of the exceptional service she provided. From start to finish, Gemma-Louise demonstrated professionalism, expertise, and a genuine commitment to ensuring a thorough inspection. Gemma-Louise's attention to detail was truly impressive, and she left no stone unturned in examining every aspect of the property. Her knowledge and expertise, coupled with her friendly demeanor, made the inspection process smooth and informative. Not only did Gemma-Louise identify any potential issues, but she also provided valuable recommendations for addressing them. Her insights were invaluable in guiding me towards informed decisions about the property. Furthermore, the inspection report provided by DJ Alexander was comprehensive and easy to understand, thanks to Gemma-Louise's meticulous documentation and clear explanations. Overall, I am extremely satisfied with Gemma-Louise's service and the professionalism of DJ Alexander. I would highly recommend them to anyone in need of a property inspection or management services. Thank you, Gemma-Louise, and DJ Alexander, for your outstanding service and expertise!","createTime":"2024-05-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d50cb769-61ca-53fb-915a-97c90a057963","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Having had a really positive experience with DJ Alexander as letting agents it was easy to use them as estate agents when selling my property. Once again they did not disappoint. Connor McNulty and Ruth Woodcock of DJ Alexander, Byres Road, Glasgow were amazing. They took care of everything. I live quite a distance from my property so I really needed people who I could rely on. No question was considered too silly and they always got back to me promptly. If I were to need their services again, I would not hesitate to use them. Thanks Connor and Ruth, you were both fantastic.","createTime":"2024-05-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"05275ba4-874b-5281-bf17-db36b330350e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Was very responsive and supportive throughout the process","createTime":"2024-05-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c14677fe-d690-530c-aa3a-cc2778c2cf9a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a regular flat inspection. The agency scheduled the appointment a few weeks prior and asked me if on this day I'd be available. The inspection was quick - it took only about 20 minutes.","createTime":"2024-05-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7aed6dd9-8b90-52d4-a94c-9698590f6d94","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"From the minute our previous tenants gave notice to leave and our new tenants moved in, we felt supported by the end of tenancy team. Special mention to Alison McInnes, Elaine Thompson and Megan O’Boyle. Alison was always very prompt answering our numerous emails, providing really useful advice and guidance, taking us through the process without causing us stress. Alison was very professional but at the same time came across as a friendly and warm person, which put us totally at ease Elaine, was also great answering our questions and giving us regular updates regarding potential tenants Megan, was very prompt in arranging maintenance contractors in our behalf and again great with communication Thank you end of tenancy team for such a positive experience, communication, support and outcome","createTime":"2024-05-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"608ffe46-8809-5db6-a41f-51d2d5887924","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Really helpful staff at the Glasgow branch especially Laura McTaggart who has been really great at communicating all our move in information, helping with the application process and any questions we’ve had!","createTime":"2024-05-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4e8f6c26-f2c9-518a-9ef8-4144304b1241","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Natalia was very helpful and friendly during our flat viewing, and replies to emails fast.","createTime":"2024-05-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9000c9be-fe9e-5f35-ab89-c30773d83efb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The way Laura responded was very great, anytime I call her she is always there to profound solution.","createTime":"2024-05-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"47c98bc9-4c9c-5144-8bc9-68c58cdb6a5b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Lauren Brown conducted a fairly quick and efficient Inspection of the house. There was also a quick response to the questions and the improvements on the house that I asked for.","createTime":"2024-05-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6f22e267-8d1d-52e4-8b0b-6cde86b67170","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gemma-Louise at DJ Alexander carried out an inspection at my flat recently. She is very friendly and the process is professional.","createTime":"2024-05-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0a2a97ca-5b59-559d-96e7-ceb27f481937","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The agent is cordial and respectful. I think the DJAlexandra parades very good agents who knows their work.","createTime":"2024-05-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"002d3386-e955-5b1e-82a3-34bc3b164cf1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently had the pleasure of dealing with DJ Alexander for my tenancy application and move, and I am beyond impressed by their exceptional level of service. Everyone was incredibly professional and supportive, from the property advisors who guided me during the viewings to the diligent viewing advisor, Laura Brown. A special shoutout to Laura McTaggart, my Application Advisor, whose swift communication, patience, and outstanding customer service made the process seamless. Laura's attention to detail and proactive handling of my concerns were remarkable. Her dedication ensured that everything moved forward smoothly, making what could have been a stressful experience enjoyable. The entire team's commitment to excellence is evident in every interaction, and their coordination ensures that clients like myself feel valued and well-informed during the whole process. I am grateful to have had such a positive experience with DJ Alexander and would highly recommend their services to anyone looking for a smooth and professional property rental experience. Thank you, Laura McTaggart and the whole team, for your great support and for making me feel at home before moving in!","createTime":"2024-05-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cbc8746a-1394-5156-bafb-2caa30240d90","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have used several letting agents for properties I rent out in both Scotland and England. I have found DJ Alexander professional, and they always return emails and any queries we have within hours. I have recently had an issue with damp in one of my properties and Alison McInnes has dealt with the issue promptly updating me on every aspect. If you are looking at renting property in Scotland I would certainly recommend DJ Alexander","createTime":"2024-05-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"dd605930-14e9-5869-8d28-df7966ce02bf","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Me and my friend just locked in on a property which was listed by DJ Alexander. The whole experience has been very swift and methodical. Beginning with the property manager who showed us the property- John Sturgeon. He helped us view the property and answered all our doubts. He readily picked our calls and was sweet throughout the process. He was professional about everything and provided us with sound advice whenever we reached out. Now, next onto our agent who helped us with the entire documentation process- Chloe Mitchell. She was very cooperative. She also was readily available to answer our doubts and communicative about the process. She really ensured that each step of the checks happens in a proper way. She was also very helpful throughout. Also shout-out to Gemma, who showed us the property on the day we were handed over the keys, she was super sweet and showed us all the ways and made us feel confident that we can finally move in now happily. The platforms at DJ Alexander that are in place are really helpful and not at all cumbersome, they help in carrying the whole documentation phase quickly. I would suggest people to refer to these guys for finding the best property.","createTime":"2024-05-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"990df8e0-613a-5cac-9347-8c79fd19d6b2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Earlier last month, Gemma-Louise carried out a property inspection of the property where I am currently staying. She was highly professional and responsive to any questions I had. She was very friendly and ensured all the necessary information was conveyed in a way I could understand. Thanks!","createTime":"2024-05-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9cc92a1d-4ceb-5d9a-b8cc-b5198b841d56","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Elizabeth Saker at DJ Alexander has been outstanding providing support when I had to move due to the sale of property I was renting. Really went above and beyond. Highly recommend","createTime":"2024-05-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4241f419-3b4d-5e60-bd9e-e1c6e61dfb3f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Although we did not end up going for the flat in the end, Kieran Mooney was very helpful and friendly during the viewing, and responded quickly to any emails. Would recommend!","createTime":"2024-05-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"61f81372-322a-5d6e-8361-0ccd233c3eec","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It was a really great experience to view a property! The best agent ive ever met! Caroline Connelly is amazing! We will always go back to her for any property!","createTime":"2024-05-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f1747250-1978-5828-bc87-e8cec39cb5c2","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I had a great experience renting a flat with DJ Alexander. Carol Clark has been very friendly, helpful and professional going above and beyond to assist me in the process. Furthermore, Scott Luttrell was great in taking me through the flat and showing me all the facilities and utilities. Due to my experience with them, I would be inclined to rent with DJ Alexander again. Thanks guys.","createTime":"2024-05-01T23:00:00.000Z","locationID":"DJG"}},{"id":"dbaccadc-3ec8-55e9-8c02-386ab3d0364f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill Annand has recently given me an excellent service. Very professional, quick to respond to queries, prompt action taken with regard to vacancy and getting a new tenant and all communications have been clear and courteous. Unfortunately , this has not always been my experience in the past with other employees, but I am more than happy to recommend Gill, she is a credit to DJ Alexander and it would be great if all employees worked to her standard","createTime":"2024-05-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bfb77340-6e11-55a8-9268-64707b7dcc35","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a great experience renting a flat with DJ Alexander. Carol Clark has been very friendly, helpful and professional going above and beyond to assist me in the process. Furthermore, Scott Luttrell was great in taking me through the flat and showing me all the facilities and utilities. Due to my experience with them, I would be inclined to rent with DJ Alexander again. Thanks guys.","createTime":"2024-05-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7212f448-ed66-5b7a-b667-0de058dabf7d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gemma-Louise was a really lovely, polite, punctual and efficient agent. Very helpful and a pleasure to do business with. Knowledgeable about the property and was able to answer all of my questions.","createTime":"2024-05-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a30912f4-c3bd-52a6-97bd-55079bd1b42a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Agents were very kind and helpful throughout the process.","createTime":"2024-04-30T23:00:00.000Z","locationID":"DJG"}},{"id":"e53535c1-b1b6-5298-8e60-3118078dc695","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Special thanks to Ashley Ketchen from DJ Alexander. Ashley was friendly, very well informed, and made the process of viewing and completing the tenancy agreement very easy and straightforward. Would highly recommend. Cameron Armstrong.","createTime":"2024-04-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1e06574d-25a5-539e-ac84-f2f4a5bbc76b","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Caroline was super helpful throughout the entire process and made me feel very supported and welcomed to our new home!","createTime":"2024-04-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"aef7d863-1822-55af-a020-de489c2ef08b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have changed letting agency I believe 3 times over 5y. And DJ has been by far the best. Tools are in place to reach out in case of requests, issues are treated timely, and I always got a feedback. I have been particularly satisfied with Amy Vass who has helped ++ with my end of tenancy (which not an easy one...). I am actually quite sad to leave the property; both DJ services and the owner were serious in their follow up ; and the flat was stunning. Thanks for everything DJ has covered for me in the last years.","createTime":"2024-04-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f5df7440-a80c-5bdf-8534-ca07e1225189","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander made finding a great property simple and fast. Both Chloe Mitchell and Natalia Piekarska were very responsive and helpful, answering my questions and guiding me through the process. I look forward to moving in this week and am confident the process will go smoothly.","createTime":"2024-04-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"52730a70-58c7-5602-8976-f66712cef254","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our experience with DJ Alexander was impeccable! We're first year students and they did a fabulous job at making the process as smooth and easy as it could have been for us. I would especially like to thank Laura Mctaggart, who was simply brilliant. She's been super reliable in handling questions and doubts that we've had, whether over the phone or by email. She's also been really friendly and welcoming, which is always great when you're in the process of finding a new home. I'm very thankful to have had her handling our application :)","createTime":"2024-04-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0dec1b12-89d5-5e8d-b644-9ba580f02d5a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had problems with my extractor fan and I called the maintenance team. Dora had been very responsive and helpful. She made sure we got the fan fixed and even called me to ask if everything was fine. Very good service from Dora","createTime":"2024-04-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0fef61d0-931d-521f-9f6a-e76e6a8b2153","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kieran was respectful, patient and explained things to me very well. When I went to view the property he was just amazing. His communication /emails are respectful and well written.","createTime":"2024-04-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6f2b6305-2a1d-5479-8c81-517bf086e382","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We highly recommend DJ Alexander for renting your new house. A special thanks to Ms. Laura Mctaggart who made the process more easier by answering all our queries. Everything was explained to us and we were properly guided throughout the process of renting the property.","createTime":"2024-04-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1028b9ee-77e3-59f1-abe8-5f6648cb9e42","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My journey with DJ Alexander started when I attended a viewing with Ryan and I found that the place was a bit small for me. Ryan promised to get me something that will suit my specifications and truly he did. RYAN, thank you for being nice, professional and amazing. He followed me up and booked another viewing for me with Kieran, who turned out to be another great and exceptional person. Kieran started the application process and YASS the application Advisor took over. Gill Robertson Cree!!!!! I’m screaming your name here. Thank you for being kind, patient, friendly and efficient. From start to finish, these three people were incredibly supportive and attentive, making the entire process seamless. Their professionalism and dedication ensured that every aspect of the letting process was handled smoothly, leaving me stress-free and confident in their expertise. I highly recommend DJ Alexander and their team to anyone seeking a hassle-free letting experience. Medinat","createTime":"2024-04-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8bd1640b-25e3-55da-be48-b0402984c30e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We got selected for this property having met Kieran at the viewing, and it was time to go through the renting process. Here, we were lucky to have the most amazingly kind, patient and understanding Application Adviser in Gill Robertson-Cree. I cannot over-emphasize how extremely respectful and calm she was trying to help get our application over the line as we struggled with certain aspects of it. It was such a pleasure working with her. Did I say it all started with the amazing Gemma-Louise? She won't remember the role she played and that's what makes it an even more beautiful experience. Amazing humans they got there at DJ Alexander! Oluwafemi","createTime":"2024-04-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ca4fa9e2-cc2e-56f7-8b16-b0ba19b66512","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Lauren Mctaggart showed me around the property and supported our application. She was encouraging and helpful. She was prompt in her communications. She was friendly and reassuring. It was a remarkably smooth process given how hard the rental market can be. Thanks to Lauren and the team","createTime":"2024-04-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"174f46a7-34be-5881-823f-dc06bf7536a1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had a great experience working with Galina Webster. She was very knowledgeable about the area and extremely helpful. Galina answered all our questions and ensured we understood every step of the entire process. We would highly recommend her to anyone.","createTime":"2024-04-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cf405a14-86f3-5fa3-96a9-9270bdfa182d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The Letting Agent that showed us around the property was very welcoming and more than happy to answer all of our inquiries promptly. This was greatly appreciated as this was one of my first experiences viewing one of your properties.","createTime":"2024-04-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8222348f-2c59-5b0d-894a-b59630a95045","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"I haven’t always had the most positive experiences with DJ Alexander, however they must have hired some good eggs in recent times because Cameron and Jenni have both been really helpful in sorting out my unsafe boiler situation. Thank you both for your time and effort!","createTime":"2024-04-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"87ece859-8dad-5e8a-88a1-daa4ac58de0a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Zosia took us around a flat in Marchmont, Edinburgh a few days ago. She was extremely helpful, and explained what the rental process - from application to tenancy - looks like. As new student renters, this was invaluable, and helped us get our bearings and feel confident in the process. DJ Alexander has a number of flats on offer and I've had good experiences with people I've spoken to on the team. Their online system for booking viewings does not always work but this is because viewing space for flats here run out so quickly, and that is made up for by how friendly and helpful the team is.","createTime":"2024-04-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"831e2761-e249-5920-a2d5-a88465b469b3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had a viewing for a property in Comely bank with Gemma-Louise yesterday and I cannot emphasise enough how pleased we were with the experience. Gemma took the time to answer all our queries and offer us support in the often-stressful renting process. Thanks to Gemma we absolutely will be using DJ-Alexander to try source our flat. -Chloe and Sophie","createTime":"2024-04-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2a714783-5cbe-5b85-b93b-a7d6fe8ec93b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have had a fantastic experience with DJ Alexander throughout the application and referencing process. Laura Mctaggart and Ellie McVitie are both absolute credits to their teams, and we could not have completed what could otherwise have been a very tricky and stressful process without their assistance. Thanks!","createTime":"2024-04-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a0a6124c-ca26-5b24-a8ad-dafa7110c3fb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ashley is a very nice staff with compassionate in dealing with his clients. He pays a good attention to clients complaints with friendly smile.","createTime":"2024-04-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7ce77217-d17d-54c2-acb8-c4ccdf0f62af","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Finding a place to live and working with Paul was easy. Paul provided a very professional experience from start to finish. In addition was happy to help with any challenges which may have come up along the way. I felt there was always a great understanding of what I needed to achieve as my deadline and dates were very tight. I would like to thank Paul especially for always following up even after I have moved in to check if everything is okay. I would highly recommend using DjAlexander, I know when I’m next moving I will be. Thanks again Paul!","createTime":"2024-04-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e90de528-5d7d-59d9-b6b7-988a91eb1abd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our experience with DJ Alexander's tenancy application process was incredibly smooth and efficient. Gill Robertson-Cree, our lovely Application Advisor, played a pivotal role in making this journey hassle-free and enjoyable. Her exceptional kindness and prompt responses made everything a breeze. We're eagerly anticipating our move-in and extend our heartfelt gratitude! Thank you!","createTime":"2024-04-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"dbc782f6-c9a4-5a74-aa20-6ebdc2e72521","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had a visit from Lauren Brown yesterday for flat inspection. Extremely efficient service and has kept us up to date with regards to all updates that need to be completed in a timely manner. Great service and would recommend.","createTime":"2024-04-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"db1807fd-0b3e-54c5-a582-ce3a9f79924c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander's tenancy application process was straight-forward, accessible, and quick. Gill Robertson-Cree, our Application Advisor, made what can be a daunting process an absolute pleasure. She was so kind, responded extremely promptly, and made everything as easy as possible for us. We can't wait to move in. Thank you!","createTime":"2024-04-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"866572fc-ab7c-593f-818b-587b15db17b0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Fabulous, professional and efficient service. I was particularly impressed by Carol Clark who's end to end ownership of my journey made a usually stressful time (moving home) anything but...complete breeze in fact. Thanks Carol.","createTime":"2024-04-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"834d5f91-d3d9-58dc-8b19-d8cf31ee6328","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"D.J. Alexander - Edinburgh, was used for both the Letting, including Property Management, and the subsequent Sale of my property in South Scotstoun, South Queensferry from 2022, through to completed Sale in February 2024. In particular, special thanks to Elliot Sharkey, and the Team, whose friendly support, excellent efficiency, and professionalism throughout the entire process was magnificent - subsequently achieving a truly terrific result, and in an extremely good time frame! I also mention Abby Grigg who produced a superb Sales Brochure, and have to comment on the photographer's excellent Virtual Tour. I would certainly recommend using D.J. Alexander - Edinburgh, for Letting and/or Sale of properties!","createTime":"2024-04-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"377648f3-41a2-5cb1-a169-94c71d59b281","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Just want to say a massive thank you to Sarah, Abby and Giulia for helping me to sell my flat, we rented it out with DJ Alexander as well and they could not have made the process to get it to market any smoother. Also offered us a wealth of advice, calming words and suggestions! We were so happy with the brochure and they kept us informed with every development. I could not fault them at all and would recommend anyone to sell with Sarah, Abby, Giulia and the rest of their team. Thank you again!!","createTime":"2024-04-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4268142f-5133-534e-beae-a106e4ce6e1a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently moved house with DJ Alexander, taking up the rent of a new property. The entire experience from start to finish was fantastic. I was guided throughout the whole process and supported every step of the way. Laura Mctaggart, our application advisor, was always there by phone or email whenever I needed help or to ask a question. She does the utmost to help tenants, and is supportive throughout the entire experience, from beginning to end. I cannot recommend DJ Alexander, or Laura, enough!!","createTime":"2024-04-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e90dd2c9-f0da-58c4-9e28-8161fea4cfca","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"After I got the acceptance email about the property, I got contacted by Chlo and the process of the checks leading up to signing my tenancy agreement was very swift. Chlo responded to all my mails almost immediately and was helpful in making sure I understood every step I had to take. That is very professional and I am grateful for that. Thank you","createTime":"2024-04-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e3f57878-a00f-5c50-b4a2-821f4ebca008","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I'm very happy to have signed the house contract quickly. It took me a long time to find the house I wanted and Gill Robertson Cree supported me very enthusiastically. Highly recommend this dealer. I am very satisfied and thank you for helping me in the past.","createTime":"2024-04-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a3371ecb-1e08-57dd-880d-bb9ff07d817f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander is a very good company with reliable service and also wonderful by provision of quality properties to their clients. I would always like to have properties deal with this reputable company and willing to introduce friends and relatives to their good works. This experienced could only be known by her diligent and competent state Elaine Thompson very wonderful staff 👏 I thank you very much. Keep promoting your company with your excellent attitude .","createTime":"2024-04-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a0657d50-bf4b-57ae-a104-1f78d94e4630","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The inspection of our flat was conducted seamlessly, with clear and effective communication regarding any issues discovered relayed promptly to the landlord. This proactive approach not only facilitated swift resolution but also fostered a sense of trust and cooperation. Additionally, the assistance provided in replacing furniture proved invaluable, enhancing the functionality and spaciousness of our living environment. Overall, the experience was highly commendable, leaving us grateful for the outstanding support received.","createTime":"2024-04-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1b60e269-2464-5586-8efc-08ea3b998c2d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I went for viewing today with Maureen Cruickshank. She took her time during the viewing and was not rushing me through the process. She was respectful and took in to consideration my needs. All my post viewing requests were followed up on and communicated back to me in a timely manner.","createTime":"2024-04-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5b8da606-215b-5354-9bea-974205c8b24d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very helpful and informative","createTime":"2024-04-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"43c972a5-2851-5f0c-8d4e-20af7f96b9d3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Always helpful. Amazing.","createTime":"2024-04-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5eec8389-96fd-5d6d-82d0-4d73f4d019f5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have been with DJ Alexander in Edinburgh for over 10 years and are very pleased with level of service and support provided throughout our time with them, both with securing suitable tenants and dealing with our tenants / maintaining the properties. Always find the team to be professional, with timely action and response. Management fees may seem high but value for money as we don't have to worry about our properties being well managed.","createTime":"2024-04-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a52be093-2020-5779-8eb0-a4f4ab9392e9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have been a tennant with DJ Alexander for over 3 years. I have never before experienced such incredible Tennant support. All issues I have are sorted immediately and they are always available to support or give advice. Our recent support was from Kieran at the Edinburgh office and he was superb!","createTime":"2024-04-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"65c1a11c-1603-5e42-98ad-629882001c40","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Diane was an great property agent during our recent property viewings. She was attentive, and incredibly patient, ensuring we had all the information we needed and never rushed us. Her insights into each property helped us greatly in our decision-making process.","createTime":"2024-04-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e2ef8b8a-90ef-5892-9ed6-cf75195f7734","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Zosia was very confident and friendly while showing me the property. She was also understanding of my concerns.","createTime":"2024-04-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4997260a-59d2-5b00-8755-8c8d2bae041c","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"DJ Alexander recently led the sale of my property. The support and expert advice I received from Ruth and Conor in the sales team was excellent, and I rate that 5/5. I have knocked off one star for DJ Alexander as a whole as I was much less impressed with the service I received from the lettings team over the past few years.","createTime":"2024-04-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9be2bd2b-3b0b-5e07-bf41-585421145568","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I'd like to express my appreciation to Lucy Bannerman and the wider team at DJ Alexander for all the hard work managing my property in Aberdeen. Lucy is the lettings negotiator and has been proactive throughout the process ensuring she meets the tenants and landlords' expectations. This includes finding the right property for tenant requirements and consistently providing status updates / guidance throughout. The Aberdeen team have shown absolute professionalism from day one. I'm extremely impressed by the transparent communication and coordination from each and every team member. Thank you.","createTime":"2024-04-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a9306bb5-8955-5a02-9267-0c3f61a3ddc3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Natalia Piekarska has been our point of contact at D J Alexander for some time. Having a known person to deal with is always helpful. She dealt with the departure of one set of tenants and the finding of new tenants in a speedy and efficient manner. We are delighted that we will only have two weeks void. She is easy to contact and always responds speedily.","createTime":"2024-04-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7c60c81a-e373-5ed5-8eab-92ed917ee7d3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I must confess my appreciation for the prompt attention and assistance offered by the DJ ALEXANDER team, especially the likes of Kasper Eichelkraut, whose erudite and skillful assistance aided solutions to the electrical issues in my apartment. Your effort is worthy of emulation and more grease to your elbow. Kudos to the powerful DJ ALEXANDER team.","createTime":"2024-04-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cb5bee94-69df-5730-8963-be7ca3be5d19","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Natalia Piekarska has been beyond helpful throughout the application process - great viewing experience and efficient communication. She also helped with negotiating with the landlord when we had to give up the property due to unmatched move-in dates. She's been proactive in reaching out and it was a pleasure to work with her. Many thanks.","createTime":"2024-04-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"911c728f-8653-51fb-b89c-a6aee8437fda","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had been looking for a new apartment for months, and finally found one. Thanks to DJ Alexander. The team has been incredibly helpful throughout the application process. I love the new apartment. Gill Robertson-Cree and Finn Anthony from DJ Alexander have been extremely kind and supportive!","createTime":"2024-04-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"19ad6078-bb41-5136-be3b-b163749c6050","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Brilliant team at DJ Alexander. They genuinely care about the tenants. They were very quick in responding and engaging with landlord about any of the issues I had reported during my tenancy. Johan Ross has been very patiently answering all my queries during my end of tenancy process. He helped me understand the way things are settled and was very helpful throughout.","createTime":"2024-04-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"23375ce6-225b-5919-b466-3fa994742e6f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Lauren did a lovely job with our inspection - she was very friendly and efficient!","createTime":"2024-04-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"93793c9c-61fa-5e55-8958-3c790f4301cb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have recently received exceptional service from two members of staff in D J Alexanders; Natalia Piekarska and Finlay MacNeill. I have been letting a flat through Alexanders for many years and they have always found me reliable and trustworthy tenants. Natalia has just sent me a thorough, detailed and comprehensive annual report on my flats's condition which, by coinicidence, highlighted a couple of issues that I was already attending to through Finlay in the maintenance team. Finlay has been extremely helpful in these matters.","createTime":"2024-04-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"deecf384-6fd5-5f1a-bb09-09b12a929a1c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Shout out to Alison who made my move seamless. Prompt communication and kept me up to date with everything.","createTime":"2024-04-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"54c87fe6-0264-56ce-8075-b62c44dbb85e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Amazing service and the property manager Gemma-Louise was very nice and friendly, she obviously knew her job very well, she delivered and I was very happy and felt comfortable talking to her.","createTime":"2024-04-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"845d7830-5db1-5a56-ab3a-ac6ff727f590","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Keiran Mooney and Chloe Mitchell did a fab job helping us through the process of finding our new home. They were both happy to help with the littlest things and made us feel so at ease! Many thanks!!","createTime":"2024-04-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2cc51121-5809-5e23-aafe-1c7507ecca22","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Clear communication, polite staff and an efficient and straightforward letting process. Very much recommended.","createTime":"2024-04-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fa494ea3-563f-57ce-b2a4-98e1d8ce9d9c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"5 stars to Lauren Brown. She was efficient and very quick to come back to us with responses.","createTime":"2024-04-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ea15f07b-5922-503c-8386-2fbdb2f41889","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill and the DJ Alexander team were incredible in helping us find a home to rent when we moved to Aberdeen from abroad. They were always quick to respond and willing to assist with everything we required with a smile.","createTime":"2024-04-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"10cec39c-b73a-50d8-8c9d-d3d5d11767ad","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"What a great team that cares about the welfare of their tenants. Their service is commendable.","createTime":"2024-04-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6998fe30-59fd-538c-9945-73d7f8570b5c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"It was a good experience with Diane for check-in","createTime":"2024-04-08T23:00:00.000Z","locationID":"DJG"}},{"id":"e3c47ded-b295-5c74-baa7-1d165981da69","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had the privilege of a lovely and well mannered Gemma Louise from DJ Alexander for my 6 months review from start to finish this amazing woman was top class .","createTime":"2024-04-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"40dec3a2-f09c-56b9-a394-cad5a56200e3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent service from Sarah and Abby in the Edinburgh office in respect of the sale of our flat. They come highly recommended!","createTime":"2024-04-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1622cb0a-718c-5ad8-8826-1cc3ccd846a7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I would like to express my gratitude for Ms Galina Webster's help and support helping us to rent a flat in Edinburgh. We really are grateful for everything she did for us when we met her first time in Oct 2023. And finally we can move into the new home in March 2024. She is kind to tell us all information regarding the renting procedure in UK that make us impressed. She took the time to let us to tell our requirements and preferences, particularly for our children, and she kept in finding properties to match our need. Throughout the process, she kept to update us the status with guidance and advice. Her knowledge let us to settle here without stress. We want thank you once again to Galina for all that she has done for us.","createTime":"2024-04-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7b21c660-183f-59bd-92c6-8202a4d3e3e9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Exactly the letting agent you want every day but also when the worst happens - they really care about their tenants and will drop everything when a crisis hits. Their primary care is keeping a good relationship between landlord and tenant and they'll do all they can when something needs sorting to break the new to me gently and ensure that everything is fixed professionally and rapidly. And, when a DISASTER happens, they're like an emergency service.","createTime":"2024-04-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ddf13cdb-d0af-55f8-8ac4-b15014b35fa3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Brilliant team at DJ Alexander, can't recommend them highly enough! Chloe, Evie and Lauren helped us from start to finish being very professional, very approachable and friendly. They explained everything to us and were so helpful from start to finish. It was an absolute pleasure having their support. Such a lovely team!","createTime":"2024-04-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a3b7b424-78cd-5362-9ed9-e6bdf5460347","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent team at DJ Alexander. I can thoroughly recommend Stephen who has helped us secure the sale of our property in 2 weeks! Always at the end of the phone with excellent advice and amazing knowledge of the Edinburgh market.","createTime":"2024-04-04T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0bc70c53-32aa-582a-be33-05eb4bb4026e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Stephen was extremely helpful and guided us through the whole process. He was very efficient and responsive to any queries we had and made the whole process as stress free as could be hoped","createTime":"2024-04-04T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ef3ca440-3571-50f8-bf49-88faa0784e20","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have recently marketed and rented a property through DJ Alexander Glasgow.Their service has been excellent and they helped with the process of liaising with the new tenants when the CH failed just before the moving in date. Their marketing of the property has been professional and myself and my wife feel that they listened to us throughout this process. I feel that this has been helped by having a Paige as my client contact keeping me informed all the way. Conor who was our initial new business manager led us through the service and has been a listening ear whenever we had any questions. We live remotely from the flat so having some approachable and easily contactable has been important.","createTime":"2024-04-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1d18e2a8-0279-50e0-9418-f0b9f4aa610e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a pleasant experience using DJ Alexander while looking for properties as a tenant. Kieran Mooney was great, he was friendly, and patient and answered my questions in person and via email.","createTime":"2024-04-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a5fa9253-29d1-537c-8a2b-f00300a8dc4a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ease of use when looking for a flat and will continue to look for flats via this service as it has also been reccomended to me by family","createTime":"2024-03-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5b54b4bd-8cd5-56d6-a076-da15f4ddd5bb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ellie McVitie was very professional and punctual. She also gives us advise and explain the rentals procedures and policy. Happy customer.","createTime":"2024-03-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0b7da8de-8175-59cd-9b2a-f9a59de6b862","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Prompt feedback and follow up till let was agreed","createTime":"2024-03-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9287ba32-9508-5c9b-9f74-4378ffc1fb2f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"amazing staff team","createTime":"2024-03-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"af728635-fab6-5666-9acb-7627b88a00eb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you to Imran Iqbal who was very accommodating with our company let; the process was very quick and easy. We would happily rent with DJ Alexander again because of how professional and helpful their agents are.","createTime":"2024-03-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"12f82123-f4e9-5628-9bd4-786ab11b5ed7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had wonderful experience with Gemma Louise. She was very friendly and kind full to us thank Gemma Louise and DJ Alexander","createTime":"2024-03-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"02e22d76-82fe-5121-8be5-572250e8e493","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Me and my flatmate just had the best experience with DJ Alexander. Nathan Eastwood help us a lot with getting us the flat we really wanted. I have a dog, so it’s not easy! We also had one viewing with Gemma-Louise and she was very helpful in answering all the questions regarding the flat we were seeing and other questions not related to the flat. There is just one thing that needs improving. When I was booking several viewings, it always asked me if I had a pet and I always selected that option and then mentioned the type of pet and breed. It still let me book the viewing and we had a few viewings where we were really disappointed to hear that dogs weren’t allowed at all.","createTime":"2024-03-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"21f6027f-09d7-5367-b1d9-565bfb48dcbd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We are very pleased with our experience on finally getting a property to rent with DJAlexander which Imran Iqbal as the property manager, team up with Laura Mctaggart. From the viewing process , Imran was very accommodating and knowledgable about the property, and most importantly for us who’s looking for the house, they keep updating us and communicating about the possibility and process. They are both patience with our queries and processing our documents. Thank you to u both for all the hardwork.","createTime":"2024-03-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0aa38adc-48b6-54ef-95c1-f60e277b0726","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thanks to Garry Fox for his in-depth study of the problem of monies to come out of ex-tenant's monies","createTime":"2024-03-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7a07ae5b-00e9-592d-9b60-a01df9593c72","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our experience was absolutely lovely. We were met with Gemma Louise, who was so welcoming, kind and accommodating. All our questions were answered in detail, she even went above and beyond and gave us some extra tips and advice. It was a very good experience overall.","createTime":"2024-03-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"208a6ba5-2629-525f-b0a4-90f383031ac6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you Ashley K ( Property Manager) for all the help. You are an amazing person. You have provided an excellent servic. Thank you, DJ Alexander and Ashley K for providing a lovely flat. With Love Mo & Jer","createTime":"2024-03-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"25b6232c-2ec7-5a7a-a604-cb35a6eabbba","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Chloe Mitchell was great in helping us get everything setup for our flat in Edinburgh and the process was so smooth. Would recommend to anyone. Thanks again","createTime":"2024-03-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5532d444-43a1-51ab-b300-705e9c103e25","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"A big thank you to Natalia who showed us round Western Gardens. She was helpful, friendly, well informed and well organised.","createTime":"2024-03-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cea62ce5-2f73-5d91-8fcc-b06314592e4b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Really helpful flagging up of legally required work at a rental property and prompt liaison with tenant over access for the tradesman. Thank you.","createTime":"2024-03-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"940b2a8d-5403-5e8a-abd8-379aa356c87a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Gael the property manager ensured a very pleasant experience for my move in and answered all relevant questions. Would recommend","createTime":"2024-03-27T00:00:00.000Z","locationID":"DJG"}},{"id":"15f36c09-5cd8-5844-aea3-063a6328f8c6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you very much for Emily's assistance in the whole process. She is professional and patient. Without her, my lease could not have been so smooth.","createTime":"2024-03-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bc259e1e-dede-5c1a-b8d7-38580ff8fec9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thanks to Kieran for being really helpful during my viewing. He was able to answer all my questions and was very knowledgable and professional. It been a really stressful couple of week trying to secure a property and the time between the viewing, submitting my application, passing reference checks via goodlord, and securing the property was extremely fast. Many thanks.","createTime":"2024-03-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9943dd1d-cf33-5116-a3a8-1e8c451e380b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have sold 3 properties over the past year with DJAlexanders. Everything was very straight forward and went very very smoothly from start to finish. We were delighted with regular updates on viewing appointments, notes of interest and off course the 3 successful sales that they achieved for us. We were very happy with the competitive fees charged as well. A huge thank you to Yassar, for everything you have done to make our experience so smooth and successful with DJAlexanders. 5 stars from Mrs E Brown & Family","createTime":"2024-03-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"93f50481-b282-5492-af6b-6794cdbee5a7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kieran Mooney did my property inspection the other morning. He was very professional and friendly!","createTime":"2024-03-25T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"409385e9-503b-53c9-8621-97519fa55fd2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Huge thanks to Sarah McIntyre and Sara for their tireless efforts in helping get my property sold! We faced some hefty challenges within an ever changing market place but they always stayed the course. I would so recommend these guys - excellent communication, dedication, attention to detail and always ready to help!","createTime":"2024-03-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"23ca3e14-9fac-5747-8a75-b65655406cb2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you to Lauren and Chloe for all their excellent assistance this week in providing us with guidance and advice every step of the way during the application process. Finding new accommodation is very stressful at the best of times, but this has been seamless. Thank you!","createTime":"2024-03-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4d10562b-118e-505c-997b-61b4cd0024ce","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kieran Mooney did my property inspection this morning. He was professional and friendly!","createTime":"2024-03-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3527ae15-f114-588a-9649-a3fbcabc9254","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had the pleasure of dealing as a tenant with Dora Alves from DJ Alexander and I couldn't be more impressed. Dora's diligence and helpfulness truly stood out throughout our interaction. She was attentive to every detail, responsive to all queries, and went above and beyond to ensure a smooth experience. Her professionalism and dedication are commendable, and I highly recommend her services to anyone seeking top-notch assistance in the real estate industry. Thank you, Dora, for your outstanding support!","createTime":"2024-03-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3da9a479-4141-5088-8deb-3b31de4b64ee","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Recently rented a flat in Edinburgh and the process was very easy and stress free. Kieran Mooney, who was the agent that was assigned to us, was very helpful, responsive and flexible. I would recommend DJ Alexander for their professionalism and communication with clients.","createTime":"2024-03-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8d912a55-025c-5c28-95b9-e7bbe57ab1eb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have recently gone through a few changes of tenancy within our rented property, and I would just like to say a huge thank you to Maisie from the Edinburgh office who couldn’t have been more helpful and made the process very smooth - thanks maisie!","createTime":"2024-03-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"be1934db-b6ec-5a3d-80d4-f61b14122591","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kieran Mooney was very helpful with my checking out process. He is the reason I am leaving a 5 star review.","createTime":"2024-03-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a70011da-ddb8-5da2-b48f-a8de7fac61cd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Caitlin recently showed us around a property and was very kind and helpful and answered all our worries and queries!","createTime":"2024-03-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"316394e5-3772-50dd-970b-66a75d42d01c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We recently viewed a property with Caitlin, a property manager based in the Edinburgh lettings office. We are relocating urgently back to Scotland from the south of England and Caitlin has been so helpful from the initial booking through the tenancy application process - very open and friendly, checking in with progress, quickly and thoroughly providing us will all the necessary info and keeping us completely up to date - helping to make a big move a lot less stressful. Thank you Caitlin!","createTime":"2024-03-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0e5f5c95-a582-5e84-b53f-684a470952be","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have rented my property with DJ Alexander for several years and they have provided exemplary service. When tenants move out they are highly efficient at securing new tenants and ensuring the property is up to an excellent standard. In particular Amy Vass and Nathan Eastwood have been brilliant in ensuring this is a smooth and seamless process.","createTime":"2024-03-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"baf996bc-7284-5e5d-aab4-bd41bbbed8f9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Have rented a property through DJ Alexander for few months now and kudos to the entire team for a fantastic and prompt service, special call out to Natalia Piekarska who s always been professional and helpful during her inspection visits , is very responsive for any queries and is always willing to guide and help at any given point, she s definitely an asset , great service and thank you for the positive experience.","createTime":"2024-03-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e6020a67-e04c-5821-9933-c549541365e1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have always found DJ Alexander to be prompt, efficient and thorough in all the dealings that I have hdd as with them over many years. Johan, Megan Daniel and Norman have been especially helpful over the past numbers of weeks getting some work completed. 5 star service.","createTime":"2024-03-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1d7cac86-fbd5-5f30-88f8-34953ad8c41d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kieran Mooney provided great attentive and fast service","createTime":"2024-03-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1e3519c2-d5e5-59db-9b85-d503f2b7915a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kieran Mooney provided good service!","createTime":"2024-03-17T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"df8103e1-974c-560e-b752-01f7a05c043b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Process was smooth. Team member were always reachable and reaponsive. Ms Kaya Marr handled everything really very nicely.","createTime":"2024-03-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bc416bb3-b751-50f9-a7fe-36f8b98e231e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Stuart Rae provided exceptional maintenance and repairs service! His professionalism and expertise ensured all repairs were handled efficiently. Stuart's dedication to customer satisfaction made the process stress-free. Great service by Stuart!","createTime":"2024-03-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3d1556ef-fa32-588d-a560-5bbd86879e2d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Dj Alexander has done it again. Your agency service is just super. Your house inspection was appreciated and kudos to your able stuff in person of Mr. John Sturgeon who was time conscious and upright in his work. He was so unique and upright in his duty.","createTime":"2024-03-15T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f3aa066c-e37d-5193-9c82-56c2cec978a7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I've recently moved with my family to a new flat. Kaiya Marr from admin support team has provided an outstanding service, answered all my questions and was very patient even when we misunderstood where to collect the keys :). Very professional and efficient.","createTime":"2024-03-15T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a809d436-e0f4-56ef-a02a-01818348d5b8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I very recently rent a house through DJ Alexander. Especially, Kaiya Marr in DJ Alexsander is so kind and very professional. I have not experienced any troubles from viewing to moving in new home. Thank you very much, Kaiya Marr.","createTime":"2024-03-15T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"911e8072-e495-5efd-ab62-d12b4433232a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Recently rented through DJ Alexander. Chloe Mitchell was great helping me get through the paperwork and answering my questions. Everything was done quickly and efficiently.","createTime":"2024-03-15T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"db4f5c07-b523-5a71-9dbb-b0082657a96e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"It was great experience with Iqbal Imran getting our new apartment with D.J Alexander lettings… it was smooth and transparent. I love the way it was stressful after the viewing till we moved in to the apartment. Thank you again we truly appreciate it. @iqbla imran","createTime":"2024-03-14T00:00:00.000Z","locationID":"DJC"}},{"id":"aef689ab-8989-5680-b27d-96b2a7cb297b","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"We had a great experience with Iqbal imran when getting this new apartment it was great and smooth with much professionalism and transparency.. I truly appreciate the support in getting this place after the viewing of the apartment.","createTime":"2024-03-14T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fc64efc4-787b-54b6-9c74-c5b556f65a7a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Johanna Burvall was very helpful","createTime":"2024-03-14T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"65c72ce7-c5c7-589d-9d2a-a5b0e1d3b8c9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently viewed a property under the assistance of Kieran Mooney. He provided an outstanding service, was happy to answer all my questions and was very patient whilst I had a thorough walk around. After proceeding with an interest in the property Kieran was prompt to respond and take the necessary next steps on our behalf to secure the property within a couple of hours. Very professional and efficient. I’d definitely go as far as saying this was the most pleasant dealing with an agency and agent I’ve ever had and looking forward to moving into our new home. Thanks Kieran.","createTime":"2024-03-14T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2a4e1b56-fd41-5838-be88-c08f00a5925e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently received notice to leave my flat as my landlord plans to sell, but I was able to view, apply for, and get approval on a new flat nearby within seven days - a miracle in the current Edinburgh rental market! Many thanks to Elaine Thompson (Property Manager) and Laura Mctaggart​​​​ (Application Advisor) for being so helpful and making the whole process a little less stressful.","createTime":"2024-03-14T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"471cd7ac-9219-53a4-952c-74b43901308e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently had tenants who moved out of my property after over two years. There were a few issues in the property that needed to be addressed before the new tenants could move in, and both Stuart and Scott handled the checkout process very professionally and stress-free.","createTime":"2024-03-14T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cd1638d5-7ed2-5424-acca-8b2541695399","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Recently had an apartment viewing with DJ Alexander where Finn was the property Manager. He was so friendly and chatty, he was willing to answer our questions and calm our worries. From the viewing till we got our tenancy, he was really helpful and acted like a real professional. Kudos to the customer care team at Glasgow too, thanks for the prompt responses and answers. Thank you all so much","createTime":"2024-03-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"80cc4d0a-b9ac-5e68-9f2b-0991ef036524","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Lovely Natalia from DJ Alexander conducted the annual inspection for the property which I rent in Edinburgh, she was very considerate and polite throughout the whole inspection - which she conducted swiftly and professionally, listening and responding positively to any points raised. There was no sense of intrusiveness whatsoever, she was so amiable!","createTime":"2024-03-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"be2d9707-335b-5dbe-a7cd-166accbdc112","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Hii my name is Rahul and I very happy with Natalia Piekarska’s service. Good job, when I go for viewing she talk very nice. Quick response. Very Happy with service Thanks…😊","createTime":"2024-03-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6ae7e71c-0306-570e-93e2-fd498bfc15f7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We are happy with the experience and prompt response to queries. We are hoping to have a good stay in the accomodation. Thanks to Finn Anthony for his guide.","createTime":"2024-03-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c938a9f8-c02c-55d9-8bb3-1ba8fd865b00","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Brilliant people to work with. Laura Mctaggart in particular was always available to answer any questions - I've had a fantastic experience talking to her! Feel very safe and confident in her skills!","createTime":"2024-03-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"747771f4-c5c0-50c1-87a3-17ae602611fd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Process was smooth and efficient. Kieran Mooney was especially helpful on the viewing side, and Chloe Mitchell was always on hand to help during the application process.","createTime":"2024-03-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1bc8d914-bf4f-5941-83e3-ba548c012a93","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I haven't moved into the property yet, but worked with Chloe Mitchell from the application to everything in preparation of the move in (reference checks, signing lease, paying move in money etc) and she was super super helpful! Prompt email replies, always picked up the phone, and very patient with (probably too many) emails with questions and confirming things went through correctly. I would highly recommend Chloe to anyone, her patience and knowledge made the process very stress-free and manageable despite the inherent stress of finding a new flat.","createTime":"2024-03-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"048a149f-72ba-5116-bfe5-84346dc347fb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Haven't moved into the new flat yet, but the whole team made the process of applying to the flat so smooth and a lot less stressful. Natalia showed us the flat and was so lovely, and we spoke to Gill on the phone with any questions which she was always happy to answer. Very prompt emails and straightforward communication!","createTime":"2024-03-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"21ab4a9b-ab86-5ff4-915e-4b97d4b97a18","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Recently have let a flat from DJ Alexander, and the process of application was very smooth. Elaine and Gill from DJ Alexander were both very personable and helpful. Gill especially was very responsive and kind, making a stressful process in a competitive market pleasant.","createTime":"2024-03-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0fb6556f-684c-581c-a151-37f5c5f7fb47","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Went through the application process again for a new property and Gill was so helpful and understanding. Tried to continually help me with all the issues that kept arising.","createTime":"2024-03-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2be64ef4-13da-5872-be5f-57c7a442becc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It was great experience to view the property and Gemma Louise was so fantastic to help for viewing","createTime":"2024-03-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"87cd33d8-5bb3-554f-8a2c-545e1d9dd874","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I had a great experience with Diane while viewing multiple properties. She was timely and well informed and made the process super efficient and easy. Thank you Diane!😊","createTime":"2024-03-08T00:00:00.000Z","locationID":"DJG"}},{"id":"5124ff0a-f0c5-5ebd-9cbd-29e5d43ba365","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We are students and just moved to a new flat, and it has been a very refreshing and different experience than we have had in the past with agencies. Our letting agent is Caroline Connelly and I am yet to meet a more friendly and caring agent than she has been. She had the whole place cleaned and furniture changed before we moved in and was just great support throughout the whole process. We feel very comfortable contacting her for anything and she has made us feel very welcome in our new home. The application process from their end was very quick and we were being communicated to every step of the way. We were able to get the move in date to work for our timeline and it took off a lot of the stress that we had from the process of moving which was extremely helpful. Overall, we are very happy with DJ Alexander so far thanks to Caroline.","createTime":"2024-03-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"108183c5-82d8-5a68-bfb8-adf543c9add2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Recently had a viewing for a flat to rent. Found the process to be straightforward. Gemma-Louise from DJ Alexander was very friendly and offered to help with searching for other properties. There was was a slight issue with emailing the application automatically, but Gemma-Louise made sure we received an application form. The market is very busy but found it to be easier to look with DJ Alexander compared with some other companies. Although unsuccessful with the property, I'll certainly use them again to look.","createTime":"2024-03-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7e613d05-0b92-5f30-9103-5da62ccc4f71","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I rented apartment in Edinburgh from DJ Alexander and Ryan Cochrane helped me through the process, whole experience was really easy and smooth with clear instructions, thanks to Ryan and team for help:)","createTime":"2024-03-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4803460e-b725-5856-97d8-69260d7e5f09","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great experience so far, very well-organized viewings and the tenancy process. Had a viewing recently with Gemma-Louise, everything was great, despite that flat saw better times.","createTime":"2024-03-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"32c867f0-1d8c-5ff6-b60d-1695c0e308a0","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I went to see a property today and I was received at the flat by Finn Anthony who was very nice, he showed me around, and answered all my questions. The online system to book the viewing was quite straitforward, although sometimes is hard to find many options available. But since it is my first experience renting in Glasgow, I have to say it is very good so far.","createTime":"2024-03-06T00:00:00.000Z","locationID":"DJG"}},{"id":"52fc587e-69c3-5bec-a6e7-d63441c023f5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent company to rent from. I had a few issues but they were resolved instantly and all the staff were so lovely and helpful. I want to give a massive shout out to Chloe from the Edinburgh branch and Caroline in the Glasgow branch. Both credits to the business and honestly extremely lovely gals ❤️ thanks for making my move in so special and very happy with how I’ve been treated xx","createTime":"2024-03-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b4ceb7c4-65d2-5443-bd78-32f0d0b4a216","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had Emily Jardine helping us through this process and wow! she was so supportive and quick to help us out with anything. we came across a few setbacks and she instantly called us and helped us through it. could not have wished for a better Application Advisor. Thank you Emily!","createTime":"2024-03-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bc48d4a3-a8c0-5179-8512-d4abf1017938","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a fantastic experience with DJ Alexander, in particular with Ryan who came to do my inspection. He was extremely professional and efficient throughout the process. He was meticulous and made sure to answer any queries I had.","createTime":"2024-03-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4a811c80-51c6-5a09-a117-a04635467dc9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Emily was so helpful quick to get everything done and made the experience of moving 10x better and easier. very grateful to have her helping us","createTime":"2024-03-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b5360b40-6cb0-560f-899d-7b430d181238","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great experience with Jemma Watt! Super professional.","createTime":"2024-03-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ac833968-5bd8-5718-a3fa-699430493abb","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"We recently moved into a flat with DJA. The process was fast-tracked by the landlord so things were slightly more chaotic than I suspect the agency is used to, but we got the keys within 5 days of viewing the property which was impressive. There were a few breakdowns in communication but I’d put that down to the speed at which the agreement was being organised at. Everyone was kind and respectful which we appreciated. Kieran was the agent working with us, he was helpful throughout the process and continues to be now that we’re in the property. We have high hopes for our tenancy with DJA","createTime":"2024-03-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"942106e7-e480-524a-9c94-714b32d39b51","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I've just arranged to let a flat for my family through DJ Alexander and the process couldn't have been more straightforward and efficient. Both the agent who showed me the property (Zosia Mlynska) and the Application advisor (Erin French) were extremely helpful and assisted me at several points when I had queries. Thank you both, and the rest of your team, for making what could've been such a stressful process very easy and swift!","createTime":"2024-03-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a997b455-ed9c-5e99-be3b-5af3bca46bc8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I went to see a property today and I was received at the flat by Finn Anthony who was very nice, he showed me around, and answered all my questions. The online system to book the viewing was quite straitforward, although sometimes is hard to find many options available. But since it is my first experience renting in Glasgow, I have to say it is very good so far.","createTime":"2024-03-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"deb725fa-943b-51ad-9744-72f3434c7f54","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Caroline went above and beyond to make sure my experience finding and moving into a new home ran as smoothly as possible, something I appreciated very much! Everyone at DJ Alexander I interacted with was extremely pleasant and professional. It would be great to have an emergency/out-of-hours phone line in some situations though!","createTime":"2024-03-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f8a90f6a-3e00-5747-917a-b27b61bb9d48","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a very good experience with DJ Alexander in arranging a flat for renting. Both Zosia Mlynska (agent that showed me the property) and Gill Robertson-Cree (the Application Advisor) were very professional, helpful and clear during the entire process, which made it much less stressful.","createTime":"2024-03-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"63c45da2-a35e-5d1c-903e-7b46037db64d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have been a tenant with DJ Alexander for a year now and have been very happy with my flat and the service they provide. I recently had an inspection carried out by Natalia who was very friendly and professional and followed up on my questions very quickly. Thank you!","createTime":"2024-03-04T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7ac5e120-61f3-58aa-90f2-d751940ee141","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very friendly and helpful","createTime":"2024-03-01T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e054e616-e9ac-5bb3-8104-29142a1326fa","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"We've recently rented an apartment via DJA. Nice helpful people - very efficient. I've deducted one star as their associated Goodlord platform seems to have many problems - we had to involve their tech support several times. I think many prospective tenants would have given up and gone elsewhere.","createTime":"2024-03-01T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8a5357f5-4689-508a-be3f-011c9ccb6676","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Entire process with DJ Alexander went extremely smoothe without flaws from viewing to move in date. Special thanks to Ryan Cochrane who went out his way to get me settled in my flat. Readily available, prompt response and willing to help with anything. Thanks so much Ryan. Much appreciated, highly recommend.","createTime":"2024-03-01T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"57f7e007-4f3b-55e9-9786-fa883bf21e7e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I rented with DJA for 5 years and had an excellence experience. They really have the balance right between tenant and landlord - and were always incredibly responsive. Having now left my property I can say the exit experience was also very fair and thorough. High recommend for anyone renting!","createTime":"2024-03-01T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"08e3fcac-1f8c-5b89-abe4-b291dff14997","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We’ve been renting with DJ Alexander for a few years now, they’re very competent and present overall. Ms Gemma-Louise is particularly helpful and proactive, I am sure we are in good hands!","createTime":"2024-03-01T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"55b40a69-a7a4-52ae-a29b-25d9d9745ee9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Recently had an inspection by Gemma-Louise for our DJ Alexander flat. She was super lovely and very helpful in asking us about any faults in the flat.","createTime":"2024-03-01T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ab0e86e5-cbc2-568b-b3c9-496b13a3bee8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Super friendly and helpful. Great experience.","createTime":"2024-02-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"83306aeb-2b32-5da4-b575-11b438cb35a6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have just moved to Edinburgh and in a desperate need of an apartment. After several viewings with no success, DJ Alexander came to the rescue! Natalia was extremely helpful and understanding. She showed great professionalism during the viewing and the application process. She really made the experience a smooth and easy one. My son and I are very grateful and settling well.","createTime":"2024-02-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2b9d0ee2-e432-5ca7-a504-1098c939cf39","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ellie was welcoming and very helpful during my viewing today as well as in the rest of the communications I have had with her. Great job!","createTime":"2024-02-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"27e5e751-df39-5243-973f-bf538effd0e3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Really helpful and informative, James has made purchasing a straightforward and slick process! Would recommend","createTime":"2024-02-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c05453d2-747d-55e7-ba84-33af9fa6ede1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have just sold my flat in Glasgow with DJ Alexander and I cannot fault them. They have kept me up to date with everything, always been available to speak to when I have had questions and had property sold in less than a week! Ruth and Connor have been really helpful and had a lot of local knowledge to be able to advise on how best to market the flat. I would recommend them to anyone looking for an estate agent.","createTime":"2024-02-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5558797d-64ee-5ed8-a6b4-030affa09d94","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Good job. The house was well cleaned","createTime":"2024-02-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1eb94621-da1f-5c96-8d14-78b8404a55f8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had a flat inspection yesterday from John Sturgeon. John was so friendly and chatty, he talked us through everything he had to do and handled some issues in the flat really well. Really professional and a lovely guy","createTime":"2024-02-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"caa7732f-af9a-5717-9139-747672f50348","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had several viewings across the span of a few days with several DJ Alexander agents. All were extremely helpful and knowledgeable.","createTime":"2024-02-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"590b5e9c-d625-553d-b13b-eb48c8ce7590","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Laura McTaggart was fantastic and went above and beyond in helping me through the process of getting my home. Laura was in constant communication through calls and emails and kept me updated every step of the way. Finn Anthony who showed me the property was also really professional and let me take my time to look around and answered any questions I had. A great overall experience from start to finish.","createTime":"2024-02-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ea87b6f5-0d9b-54e9-a836-0ca75eeeeaa1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Johan was very communicative and kept us fully informed on progress with the clean-up of our flat and organising new keys for the property. When we asked about progress and suggestions for sprucing up the flat, including removal of unwanted furniture, these were responded to promptly She was at all times friendly and helpful and we cannot recommend her highly enough.","createTime":"2024-02-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"daad2935-c219-59ef-8ad4-642f9b7db4b7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I went with DJAlexander to sell my property and they have done a sterling job. The team were more than smart, patient and responsible, helping to make the process simple and seamless. Thank you to consultant Sarah McIntyre and assistant Abby Grigg for your fabulous work.","createTime":"2024-02-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"29195aa5-37b4-5246-8ff6-e67ba0faacb8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ryan was amazing! He is the best agent you could ask for. He was really helpful, great communication and really friendly. He made us feel safe in the whole process and we are so grateful for this. He explained everything when we got the keys for the flat and he was thoroughly kind. Also, all the emails and the files we received were clearly written and everything was explained to us in simple terms. Thank you Ryan, for being so helpful and kind.","createTime":"2024-02-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8de68c9c-8333-51e1-bbde-6aa97eec1718","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander provides an easier way to book and manage the viewings in one go rather than looking through other rental websites. We found our property (we had imagined) based on the same and our property manager Kieran Mooney is a star. He clarified all our queries and provided additional information related to the property which helped us to make a decision on renting it. Overall it was a nice experience from property search to lease agreement. Highly recommended.","createTime":"2024-02-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"11b03811-e3c9-599d-a2f2-df87353990c2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Getting my property organised has been an absolute pleasure thanks to the help and attention I received from Stuart Rae. He made the whole experience smooth and was efficient from start to finish. Stuart offers a very down to earth approach to his clients which I found very reassuring. I would recommend using DJ Alexander to anyone but anyone working with Stuart are in safe hands. Thanks Stuart.","createTime":"2024-02-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0643ecff-d75a-5467-b5d0-a88372f8aedc","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Fantastic professional service from DJ Alexander. Stephanie was amazing throughout, always in contact with great communication and keeping me updated throughout.","createTime":"2024-02-22T00:00:00.000Z","locationID":"DJG"}},{"id":"ea3e0fbf-0b87-53af-b389-853946667305","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Helpful and honest staff, great communication from Kieran, friendly but professional.","createTime":"2024-02-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1ef28e20-a5b3-5b21-a2fc-22fe31eb9e2b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Dear Elaine, Thank you for your effort so far in our new apartment hunt, Thank you for making the move in easy and thanks for your patience & kind gesture too. Verily, you are a STAR and our family will always be grateful for everything. We love our new apartment and we are settling in well… It’s wonderful & Amazing having you as our new apartment Agent. Greater heights✌️","createTime":"2024-02-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6e0e94f7-06d2-5e85-be15-8c1ab7a5bb39","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"My experience with DJ Alexander was amazing, professional and easy. I have been searching for a house for weeks and Stephanie McMillan came through for me. She was helpful and was there for any questions. Stephanie from DJ Alexander is truly and trust worthy. she made moving in a wonderful experience without stress. Thank you all and I highly recommend this company. They are my go-to go and wonderful person.","createTime":"2024-02-21T00:00:00.000Z","locationID":"DJG"}},{"id":"58dc69da-2d8c-5c1c-a2da-7cb03fed3fb9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have had a few maintenance issues over the past few months with a property which we let out and Norman MacLean has been extremely helpful in ensuring those issues are attended to in a timely manner. He is very good at communicating and also very responsive to all queries and at all times is very professional. He is definitely someone I feel I can rely on to ensure my property is maintained to an appropriate standard.","createTime":"2024-02-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"92fd78b0-b913-530b-8867-116f74647f76","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ashley Ketchen was extremely helpful and responsive whenever we had a question. She has also done everything in her power to get us or next home and we couldn’t be more appreciative of her help and support. It made our experience a very positive one with DJ Alexander.","createTime":"2024-02-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0d141fa4-1ab3-5f86-a098-683b5a81f388","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kieran Mooney was very helpful. He politely answered all questions and gave explanations.","createTime":"2024-02-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"61d341a0-c4bf-57fa-9011-ae773aa44ed3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"John Sturgeon, our property manager, has been incredibly helpful and considerate during and after our move. He has gone out of his way to accommodate for and resolve any issues that have come up professionally and kindly. Very happy with our experience so far.","createTime":"2024-02-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7cfbda29-79c1-5949-a2d5-e3683ee5f1a0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"As a Landlord, DJAlexander have been a pleasure to deal with. A professional and friendly team right through the whole process. I would definitely recommend them to anyone.","createTime":"2024-02-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4ec764b7-9ef8-5d46-b3ff-c63aee3c392d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Lauren Brown was friendly and courtesy when doing her inspection. Listened to my thoughts and assured me she would pass on my remarks.","createTime":"2024-02-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2ed132c8-f530-5639-89fb-76102414e379","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Many thanks to Donna, Gill, Jemma and all the team!","createTime":"2024-02-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"254a3c4b-e53e-5a47-a1e1-39a48c224902","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Hello. I would like to thank the DJ Aleksander Agency and especially Mrs. Laura Mctaggart for the good work done. Thank you for the entire process of renting an apartment, everything was explained well by Mrs. Laura step by step. I give you 5 stars. Well done.","createTime":"2024-02-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3b50b3e7-337b-514b-9bb2-0140a2169ab8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We were selling a property and the team at DJ Alexander (Sarah and Abby) were helpful from the outset. We live over 400 miles from Edinburgh and everything was done remotely - and it worked really well. The team advised us on what needed doing and organised everything that was required on our behalf - and kept us informed throughout. They helped take some of the stress and worry out of selling and, for that, we're extremely grateful. Thank you Sarah and Abby.","createTime":"2024-02-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4cf885dd-0776-585e-ad31-8a9b244892ec","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Amy was always very helpful and where necessary always returned my calls/emails promptly.","createTime":"2024-02-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"70fa7fe9-33c3-55ac-9f16-47de58a3ed68","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Following end of tenancy inspection, there were a number of major repairs and maintenance that needed taken care of. As I live 250 miles from the property, I left it to Sophie B. in property management team to coordinate and organise the repairs. She was extremely helpful, always prompt in her correspondences, very proactive and never hesitated, when asked, to help me with decisions in choosing materials, etc. She gave sound advice on property improvement with the right balance between spending Vs investment benefits. Overall excellent service.","createTime":"2024-02-15T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a8aa2b08-991b-5eba-aec7-51dd780cde50","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"We rented an apartment via DJ Alexander as property manager for two years. During our tenancy I wasn't too impressed with little regular contact and some maintenance issues not attended to. However the check-out experience managed by Alison McInnes went very smoothly and I have to credit her efficiency and the way they handled the whole process of move out, checking inventory, meters, keys, deposit etc","createTime":"2024-02-14T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c4c8f5e1-6996-577e-80a7-1456ae2fc016","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Everything was super easy and very quick. People are very kind and helpful","createTime":"2024-02-14T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"51398776-4520-561a-a628-7ea7e15433a3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Carol was very professional and efficient. She helped us to complete all the necessary tenancy documents in record time.","createTime":"2024-02-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"91b7892c-78a0-510f-bed0-6d9788de818e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great service. Thanks for the Dj Alexander.","createTime":"2024-02-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"52cc9835-854b-5801-b03e-d7641d92b204","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you to all at Dj Alexander for the help the gave to get me into my new accommodations. Caroline the representative for dj Alexander went above and beyond to help from start to end plus helping afterwards. From the offices in Glasgow to Edinburgh I have had 5 star help and will be eternally grateful.","createTime":"2024-02-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"107f4e00-82ec-5a3c-886a-1954bd9d4c6a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I was going through a change of Tenancy and one of the housing managers at Dj Alexander in Glasgow Gill Robertson looked after me she was very pleasant to work with always answered the phone when I called with my many questions and remained very helpful and emphatic of my situation","createTime":"2024-02-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"061e21ee-79da-5986-abfe-044cbe574c87","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Met Caroline Connolly at the rental of which there was 2 but was told I couldn’t see them both on the same appointment Caroline has the keys for the other flat using her initiative which I took and am about to move into haven’t rented in 20 years it’s a mine field Caroline was great","createTime":"2024-02-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2a78279e-7959-5fb2-9dad-f98649bb38db","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Lauren Brown was very kind to show me the house around and explain the things I need to know about the property","createTime":"2024-02-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c0f2dd73-b7bb-5f38-9b40-3e9ccb7069aa","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Yasser and his team took over the sale of my flat after an unhappy experience with another company. They organised an immediate flow of serious viewings and kept me me fully informed through to the successful sale.","createTime":"2024-02-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e1aa2640-3a2e-5d1e-9874-968f35589f8c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have been very pleased with them. The whole application and move in process was very smooth. We were particularly pleased with Gemma-Louise Mavor. After searching for several flats and only getting rejections, Gemma reached out to us and asked if she could help us secure another flat. It is because of her help and initiative that we have the flat we're living in now. We are so grateful for her!","createTime":"2024-02-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"196d568a-437f-5d81-b9ef-304751e8cade","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very smooth move in","createTime":"2024-02-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a233c058-0caa-500a-b5c5-eb38e3295d29","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We recently worked with D J Alexander on a complex corporate let. Despite numerous technical issues on our side, and one complication with the Goodlord platform, Carol was responsive, contactable and very efficient.","createTime":"2024-02-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2ffe6e58-f936-5151-838c-057561e64cac","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Everyone was always helpful, and very prompt in replying to any queries I had","createTime":"2024-02-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a9e3dadc-4d02-5e64-b203-d30801698229","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gemma-louise was great.","createTime":"2024-02-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"787104d5-77a1-512f-9149-c88575ce8230","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The team response very promptly and in a very friendly manner to my request. As my brother financial guarantor I only have contact to the accounts, and even though my request was to PM team, the e-mail was forward promptly and picked up by PM Team Dundas's Evie. Imran Iqbal on the field got back to me on the same day and reassure me of my concern. Problem solved!","createTime":"2024-02-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7b7050e5-f5c9-51bc-982f-33554a8a9252","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ellie was fantastic! Professional, efficient and understanding. She was quick to respond to any queries and helped us to find the perfect apartment.","createTime":"2024-02-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7e2f4f60-a441-5774-87ff-8175b8e9a57c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"When I moved into my flat in Edinburgh there were several issues which made it very difficult to settle in. However, things improved when Cass and Alison stepped in to ensure that things began to move smoothly. Cass went out of her way to help me settle in by sorting out all the issues day-by-day. Alison was instrumental in sorting out important furnishings/white goods for the flat without which I would have probably moved on elsewhere. I also learnt quite a lot of house maintainence stuff from Alison which is very useful!! I am very grateful to them and they are a credit to DJ Alexander as a company and part of the reason to still have faith in the system!! Thank you Alison! Thank you Cass! Keep up the good work!","createTime":"2024-02-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7a0d6e6c-feca-588e-8901-f97d65dce4d8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Fantastic experience with DJ Alexander in Edinburgh! Found the perfect property thanks to their extensive options. Gemma, my property manager, was a star! She clearly communicated what was needed to secure our home and expedited the application process. Not only did she personally hand over the keys, but she also ensured everything was top-notch. Smooth process, all thanks to Gemma. Highly recommend!","createTime":"2024-02-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d00264f1-1783-5357-96bc-5c8a000b90e2","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Imran iqbal Showed excellent customer service. He was patient enough to show me around. Good experience overall.","createTime":"2024-02-02T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f230e687-f23a-517c-94c8-574ae6497f53","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We are very lucky to have moved into a stunning property in the west end of Glasgow managed by DJ Alexander. Throughout our tenancy, we have had a number of issues arise such as a broken washing machine and the landlord requesting a refurbishment after our move-in date but this has been handled greatly by Tyler who has taken the time to explain everything step by step and has had engineers come out as soon as possible. Really helped put our minds at ease","createTime":"2024-02-02T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"69f261d4-a984-50ab-988e-978aef97ec42","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My wife and I live in a rented apartment in Edinburgh. We got into this via DJ Alexander. The process was seamless and swift. It's been two years now, and the team DJ Alexander, makes sure that everything remains up to standard. Our maintenance calls were answered and addressed very quickly. A special mention goes to Natalia Piekarska, our property manager, for her wonderful support and being super professional during house inspection. A very happy customer!","createTime":"2024-02-02T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3fddcedf-6a1f-50f1-a5be-1a67b154cfd0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Just wanted to write Thank you to Galina Webster!!! I can say she is the best agent we have had, so helpful!! Galina showed us the house and gave all info we need, explained all the steps we need to do to apply for rent, she is very caring !!","createTime":"2024-02-02T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9ef87dc5-6c31-53cd-969f-595818deddd2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Was welcomed by Zosia Mlynska to view a 1 bedroom flat on Gayfield Square. She showed us round the place with great energy, very personable. On top of this, she managed to reserve us the property overnight, what a turnaround. Singing Zosia's praises! Thank you DJ Alexander.","createTime":"2024-02-02T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"eb780dc0-0840-5486-913a-562941fbc5f7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill Annand and Maureen Cruickshank are an absolute credit to this business. Thanks for all your help in securing me a rental property in Aberdeen West End.","createTime":"2024-02-02T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4055e7ad-58af-5235-9b80-80cc128f8c95","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am moving again to another apartment with DJ Alexander as the agent and as usual an amazing service. I enjoy renting with them because they have made my rental life so easy since I moved to Edinburgh. My recent viewing with Natalia Piekarska was amazing, she was so kind and prompt in supporting throughout my application stages. I am so grateful for her professional service. Also I love the Goodlord reference check, a very good and seemless service. The maintenance team are lovely and they are so approachable. Overall, I have enjoyed a lovely rental service from DJ Alexander and will recommend them always. Thank you for all you do.","createTime":"2024-02-01T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fc3dd7ee-ee2c-52bf-a83a-c8b5dc852b48","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Both Sarah and Abby were very helpful indeed. Abby helped to get my property on the market quickly and efficiently and Sarah was a pleasure to deal with throughout the sale process. Very responsive and professional - I would recommend.","createTime":"2024-02-01T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d1441ed6-097d-54c3-a806-2545cd8c9468","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Asked DJ Alexander to view a flat at short notice………met by Paige who was excellent in helping with the viewing and promptly dealing with my application. Top class service. Thanks again to Paige","createTime":"2024-01-31T00:00:00.000Z","locationID":"DJG"}},{"id":"440ef84c-1feb-51db-bb4b-e47c7b8c8919","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We've just rented our new home via DJ Alexander and will be moving in shortly. From the outset they've been a complete delight to work with. Laura McTaggart and Caroline Connelly have guided us through every step from our initial viewing to signing our lease - they've provided advice on our chosen location and calmly guided us through the referencing process with GoodLord (who were also excellent). Can't recommend DJ Alexander highly enough. Such a professional, warm and friendly team! Thank you all!","createTime":"2024-01-31T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b2878496-4c0c-5553-9fdf-68482be8ad37","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have sold 4 properties in the last year and I have had a fantastic experience lead by Yasser Albassam and the team at DJ. He offered good advice and negotiated well when needed. I am some distance away and he organised all work that was required prior to marketing quickly and at a good price. Great experience, I would recommend DJ to anyone wanting to sell.","createTime":"2024-01-31T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"427cc118-979d-5d22-ac8f-b021dcb0fadb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Booked a viewing for a property and the property manager at the viewing was Kieran Mooney. He patiently answered all my questions and explained all the process related to the application. Thank you , I had great experience.","createTime":"2024-01-31T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5407ee50-327f-5222-8959-256cf820da91","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"This was a great experience as Louis walked me through the full process and made it really easy to understand","createTime":"2024-01-31T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"46334316-5d8f-5fef-aeeb-b9b3497a6fef","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I’ve been with DJ Alexander for just over 2 years and have been very happy with their services. Special mention to Natalia Piekarska who carried out a routine inspection yesterday. Not only did she keep me informed of her time of arrival, she was very professional and helpful with a prompt follow up. Much appreciated and thank you, Natalia.","createTime":"2024-01-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8b696421-576b-51c4-acae-4bddbb6ce19e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have recently had a lovely experience viewing a flat with Kirsten Scott, after not being successful first time round she has been very quick to sending me new places that I might also like to visit. Really going the extra mile as we all know finding a house is hard work! Keep up the good work.","createTime":"2024-01-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"17aedee0-8ba0-56ca-9e33-ec35c8e9a6bc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Keiran, a Property Manager, was very helpful and took immediate action to book an urgent property inspection when, being a landlord, I contacted the team re an issue in my flat that required urgent investigation.","createTime":"2024-01-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5cefc4df-7c7f-5af1-a070-59bc37a8b1fe","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Exceptional, friendly and efficient service. Always pleasure to do business with. Thank you.","createTime":"2024-01-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"56a0edae-3d27-5410-91cf-75213b8f2c1c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently had the pleasure of working with Lauren Brown and Laura Mctaggart in securing a rental property, and I couldn't be more impressed with their outstanding service. Lauren guided me through the entire process of finding the perfect rental, providing invaluable insights and expertise. Her dedication and professionalism truly set her apart. Equally commendable was Laura Mctaggart's assistance during the application process. She streamlined the entire procedure, making it seamless and stress-free. Laura's attention to detail and prompt communication made the application process a breeze. Together, Lauren and Laura make an unbeatable team, and I'm incredibly grateful for their efforts in ensuring I found and secured the ideal rental property. I wholeheartedly recommend their services to anyone in need of top-notch assistance in the real estate market. Five stars all the way!","createTime":"2024-01-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"985cd90d-f217-524e-8840-368e039712fc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently sold my home in Edinburgh and Stephen and Abby helped make the process seem very smooth and professional. There was excellent communication and any unexpected issues were very helpfully smoothed out quickly and positively resolved. My first buyer was unable to complete the sale but Stephen was able to contact the additional buyer quickly which resulted in a successful result for both parties- which I very much appreciated. It has been a pleasure working with him and I felt I was in good hands throughout the process.","createTime":"2024-01-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1e7e33b3-167f-5041-a586-490fe7e6fbcb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Imran Iqbal guided us really well while we went for viewing for a house in Gilmerton .It was real Good experience with him as he explained and helped with all the process related to the house and application . Thankyou so much","createTime":"2024-01-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6e62be47-13f5-58c2-8453-95c6b5e10b3b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent experience with DJ Alexander thus far. Very clear and thorough.","createTime":"2024-01-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"204fb826-71c0-5df2-9e76-bd8e0fe8bf26","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great experience with the customer service by Alison. Satisfying responses to the emails in timely manner. Great work.","createTime":"2024-01-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6c06aa1d-3428-5d32-9a93-2bbb6b2c5008","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"We haven't moved yet. But from viewing till signing up the tenancy agreement and sharing the related documents, Gill Robertson and Caroline Connelly have been really helpful. Just I want information regarding schooling, energy suppliers; for which I contacted the office but haven't heard back yet. Hope once we moved in these queries will be addressed. Hoping for the best further too and thanks team for being accommodating till now.","createTime":"2024-01-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7cdf170b-af6c-5f06-a61b-66ffe1a2c513","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent and efficient service from Alison. She answered all my queries and help get solutions rather quickly.","createTime":"2024-01-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"63edfa19-386f-50e0-8a36-d04259da771b","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"We have been renting a property through DJ Alexander for almost 3 years, the service has been fine with issues addressed. Special mention to Elaine Thomson who carried out our most recent inspection in a professional and polite manner with great follow up. Thanks Elaine","createTime":"2024-01-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8dba8a16-e6db-544f-bd5f-cba455489237","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The viewing experience is really good. And the staff is professional.","createTime":"2024-01-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fd89cda7-138b-5174-b232-96e35a0a2f2f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Natalia was excellent throughout the viewing process.","createTime":"2024-01-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e79c28b0-7138-5511-b0fe-bc61fafc53ff","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ellie McVitie thank uou for showing us the property and explaining the full process in details.","createTime":"2024-01-25T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7d2ade18-7580-5800-8297-710a3c03e561","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I found the experience exciting and very helpful Thankyou so much for helping me move into my new home :)","createTime":"2024-01-25T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ebfe8fa5-404d-5091-82ba-159532fedba3","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Been with DJ Alexander for 6 months now and very pleased with the service they have provided. Always very quick to respond to queries both general and maintenance specific when I have issues. Special mentions to Paul Hyett-Czompo and Kieran Mooney who have provided an excellent service for me so far!","createTime":"2024-01-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"312db2d0-73c0-5324-995d-6e946b2b95f9","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We recently rented a property maintained by DJ Alexander and our agent was Stephanie McMillan ,throughout the process they were quiet professional and were helpful to whatever concerns we had .","createTime":"2024-01-24T00:00:00.000Z","locationID":"DJG"}},{"id":"0366a8b0-e9f8-55df-a51c-3b9e2b137018","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Upon viewing the property, to securing the lease, the agent (Jemma) was and continues to be extremely communicative and owned any sort of question I had. A seamless end to end journey assured me I've made the right decision to move to a property managed by DJ Alexander Aberdeen. The experience in contract to others I've talked to along the way, is miles off and lets ace it, property management is fast paced, demanding and stressful. This was never obvious when dealing with Jemma and therefore sets her aside from several others within the industry. Jemma is, in my view, a great asset to her team and the Organisation.","createTime":"2024-01-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bc144354-3643-5061-87e4-2cdab07b1829","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Stephanie McMillan was extremely helpful and professional when we let our flat through DJ Alexander. We were kept up to date with prospective tenants and they promptly secured a lease after undertaking the required checks etc. I would recommend Stephanie and DJ Alexander if you're looking for excellent property managers.","createTime":"2024-01-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1cfd7c3b-c32a-5515-82a4-c97848b3d486","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Caroline Connelly was my agent when I went for my viewing and was the one assisting until I moved in to my new property in Kenilworth.She was very patient and helpful which made the process easy and efficient. Thank you","createTime":"2024-01-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4a56f7bb-b2ed-5fc9-a1b1-c3c1db81325c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"A big thank you to caroline at DJ Alexander. You were very helpful right from the beginning to the end.You’re amazing.","createTime":"2024-01-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"54be82e2-3be0-54ab-94c3-5614baa20b1b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ellie was very welcoming, informative and extremely pleasant and very on the ball with back up.","createTime":"2024-01-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3933dfa7-1cc9-58cc-83c4-b1a7134a66c2","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"The experience was great","createTime":"2024-01-23T00:00:00.000Z","locationID":"DJG"}},{"id":"836d7f13-77a7-5b31-9d9b-3e940cd16598","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My experience with Dj Alexander was very good. Sara dealt with the house sale professionally, keeping us up to date each step of the way, suggesting ways to make the property more viewable. When the first sale fell through( no fault of Dj Alexanders), Sara was very proactive in getting the property back up for sale. She was very approachable and understanding. I would recommend using Dj Alexander and I would use again.","createTime":"2024-01-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3e5a437b-bea5-5646-8fcc-493acabca777","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very professional in every way. Recent sold two properties for me. Also, bought property with company. I cannot thank the staff enough for arranging and doing viewings for me. A special thank you to Sara Rankin who went above and beyond, nothing was to much. Credit to the company. Well done to everyone involved. Will certainly recommend.","createTime":"2024-01-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"51ed5af3-ed5f-570d-b95b-964fe322470d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Made the whole selling easy which was a bit difficult as we are based in England. Thank you to all involved. Brian and Kirsten Houston","createTime":"2024-01-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f3b9355a-9f92-5925-8a45-cd4317387b9a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kieran is the perfect person for the job Very professional","createTime":"2024-01-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6e868fe4-33da-5ac0-9961-c3b688f8227c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I found their website was designed to give major prominence to the house being sold rather than advertising themselves. From my initial phone call, to them to getting the house on the market was a slick and efficient process. The brochure was excellent, particularly the photography. I got a large number of bookings for viewing from the first day, all dealt with by the firm, and I was notified of these, and the feedback. I received an early note of interest and I was advised by DJ Alexander on a suitable negotiated price for me to take it off the market, with a very satisfactory result. The three way communication with them and the lawyer, by email right up to settlement was very satisfactory. I have no hesitation in recommending them.","createTime":"2024-01-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c6dd2c43-fe1a-5c99-b3a0-ab66e08a3b30","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Booked a viewing for a property and the property manager at the viewing was Gemma-Louise. She patiently answered all my questions and understood my concerns. Since I am already a tenant with DJ Alexander looking for a bigger property, Gemma-Louise offered to assist with securing a property if I find anything of interest on the website. Thank you Gemma-Louise!","createTime":"2024-01-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d615cd06-68ea-5015-b8dd-88054763bf42","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have used DJ Alexander's teams in Edinburgh in both the letting and sale of the property. All staff involved have been excellent and professional in all interactions with them on both sides of the business. This helped obtaining high quality tennants and a quick sale when placed on the market.","createTime":"2024-01-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"aba46082-527b-5e23-be4d-c0d8995f27b9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I want to express my sincere appreciation for the outstanding service provided by Kieran Mooney. He went above and beyond, patiently answering all my questions, waiting for me when I was running late, and staying connected with me throughout the entire process. Kieran's dedication and attentiveness truly made the experience exceptional.","createTime":"2024-01-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3a8e1b93-4401-5d6b-be65-a8c2002311cb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our rep is Ellie - she was very helpful with advice and we got the flat we wanted the most. We are so pleased! DJ Alexander's process is easier and faster than most of the other letting agencies. Many thanks!","createTime":"2024-01-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5ab0b0ab-6d72-5715-9733-0148e6181018","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander have been great with my recent move. A special mention to Jemma Watt of the Aberdeen branch of was especially helpful and made my move that much more easier! Thanks Jemma!","createTime":"2024-01-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5337298f-aacb-5303-a7ad-f45f6d37192c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great service, Paige was on hand to help all the way through since the flat viewing and now pleased to say I’ll be moving in soon, couldn’t have done it without the great team @Byres Rd office Many thanks to Paige and the team @ byres rd Cheers","createTime":"2024-01-18T00:00:00.000Z","locationID":"DJG"}},{"id":"16436ca8-c9a9-591e-8df3-35ac309c27f9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently rented a new apartment through DJ Alexander in Edinburgh and it has been a breeze especially thanks to the support from Kieran Mooney, one of their really helpful property managers!","createTime":"2024-01-18T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5de27711-da4d-59d6-b129-4c9d8b825536","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kieran Mooney made my experience for finding a new home very easy and fast. He was excellent at answering any questions we had and always replied very quickly.","createTime":"2024-01-18T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"182537f4-e85b-5df6-af41-bb16734debfa","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Really great experience with DJ Alexander. George was very punctual and a speedy communicator, would definitely recommend to any first-time tenants in Edinburgh!","createTime":"2024-01-18T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"96c151d0-773f-5e88-a866-872b57a43d64","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Really love the agent Natalia - very professional, always well prepared and a very personal approach. You're in safe hands with her.","createTime":"2024-01-18T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f1fa2c37-2012-57c0-bf1b-5b7ed4e0ef3a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I'm really happy with the company's way of dealing with lettings. I recently had a viewing with Gemma Louis who was very helpful listened to my personal circumstances and advised me on filling out my application form. Also I highly appreciate the fact that the company always replies to each application whitin short period of time including the unsuccessful ones which saved me a lot of time and wondering.","createTime":"2024-01-17T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e0c51ad8-b4a0-5122-b684-8d03f7fdf085","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander have looked after my flat for 20 years now. Their Property Manager, Kieran Mooney, recently carried out an annual inspection of my flat. This was carried out comprehensively and to a very high professional standard. I was particularly grateful for the photographic evidence of the inspection which provided reassuring evidence that all is well.","createTime":"2024-01-17T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a752526e-69e2-576f-8040-7ff7b1452eb4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"From getting to see the apartment to moving in, Gemma-Louise and Dj Alexander did so well I never felt the stress of moving from one apartment to another. Keep up with the good job!","createTime":"2024-01-17T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8ac669ac-a7eb-544d-ab1c-76314ccdf643","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Pleasant and helpfull","createTime":"2024-01-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b380170c-f628-5148-9982-9f8618b9d5d6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Sarah, is an absolutely fantastic property manager. Her service is genuinely exceptional !! She genuinely cares and anytime there has been an issue or a request she has dealt with it promptly and always provides updates. Never once felt like I’ve had to chase her for anything or that I’ve waited days and days for an update - she communicates consistently and I always know what is going on. . She is also lovely in person and incredibly professional and clearly passionate about what she does. 10 stars from me.","createTime":"2024-01-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"44bb2d4c-7902-5043-8ecf-02a9e1333bf9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill from the Aberdeen branch was very helpful and professional in making arrangements for setting up our new rental house. The process was smooth and straightforward.","createTime":"2024-01-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c6b088a8-cafb-5630-9944-b8f0b1642bbd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Property Manager Kieran Mooney conducted a fantastic inspection of my flat. He was timely, respectful, and thorough. I would highly recommend Kieran.","createTime":"2024-01-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c99fc3fa-6890-57e5-b5dd-c9b3cf9c3a56","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gemma-Louise Mavor @DJ Alexander was very helpful as is the whole Team there. Happy to use again.","createTime":"2024-01-15T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4ed13eb7-95a4-5976-8606-4cc9ca130d2b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Craig Mitchell in End of Tenancy was very helpful in resolving a damage deposit issue for me as a Landord. He showed great commitment and integrity and kept me informed by email and several calls of the progress of the situation. His understanding and professionalism in dealing with the issue was impressive service and I appreciated his sincere commitment to a positive outcome. Communication is key and Craig clearly understands the value of good personal communication-Thank You.","createTime":"2024-01-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"072e5ef1-5725-5ab0-96d6-7b3cab349783","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great team. I so much appreciate the dignity offered to us at the viewing and the prompt response to our emails about the rental property. Kudos to the likes of Lauren Brown and Caitlin Butler for their professional skills displayed in the process. More grease to your elbow","createTime":"2024-01-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5dd78cb3-4f79-524e-8d5b-0bdefe85b949","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kieran mooney provided us with service and made sure everything was fine before leaving","createTime":"2024-01-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8166b513-87b3-5a29-a035-48cbe3edca7f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We had an awesome experience with Oliver while searching for our home. He supported us very effectively all through the journey of renting our property. Would recommend DJ Alexander anyday and l hope you are lucky to land Oliver.","createTime":"2024-01-12T00:00:00.000Z","locationID":"DJG"}},{"id":"cd5f82d5-3300-5d3d-88a3-4f7a9f8c8e8e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great experience with Dj Provides Good and quick service.it was a great experience with Dj Alexander.Some of the agents responded quickly and came to property before time for viewing.My Experience with Lauren Brown was great.she responded well and ahead of time.really appreciate their efforts.","createTime":"2024-01-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a826ec59-9204-51ca-9f23-70b47604ef03","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had an awesome experience with Oliver while searching for our home. He supported us very effectively all through the journey of renting our property. Would recommend DJ Alexander anyday and l hope you are lucky to land Oliver.","createTime":"2024-01-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"14c8f038-54f0-58ea-86df-965b02aadbe5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I really felt supported and guided by Gill and Donna who were both very supportive and helpful on my journey to find and secure the right property. Gill was a supportive voice on the phone as well as via email. Donna was a great guide and reassurance source in person with show rounds and really gave me great advise and support as I really struggled initially but with their guidance and them both providing and excellent service I gained the property to make me feel, happy, safe and secure for myself and my family.","createTime":"2024-01-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f650daab-f8a6-55ff-9deb-465daf4d5979","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Staff is Really helpful and supported .","createTime":"2024-01-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f92bc3a8-0850-5543-9bf9-01a1fd5231d9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kieran Mooney was so helpful,responded to all my million questions. Its my first time renting with DJ Alexander but meeting Kieran gave me an awesome impression about the agency. I'm optimistic that this is the start of a smooth renting experience.","createTime":"2024-01-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"881f1174-3385-5e54-9ac5-bf4214d56e73","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very good service in getting new tenants for my rental property. Natalia was a great member of staff to deal with. She was friendly and efficient and particularly good at keeping me informed about progress during the letting process.","createTime":"2024-01-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ab364a25-0836-5fbf-a8e7-ce7a1ef93a6a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kieran was very helpful and answered all of our questions about the property. He made the viewing great!","createTime":"2024-01-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4b495d95-a789-51a5-abab-663730509c9e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent customer service from the start to the finish. Keep up the great work team am loving my new home 🏡.","createTime":"2024-01-07T00:00:00.000Z","locationID":"DJG"}},{"id":"74943e11-8350-5c23-83b6-f4fb7f002c8c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently had the pleasure of renting a new place through DJ Alexander Letting, and I am compelled to express my gratitude for the outstanding service I received. From the beginning, the team at DJ Alexander was incredibly prompt in responding to all our queries, providing valuable assistance throughout the renting process. A special mention is due for Chloe Mitchell, a true angel in human form. Chloe not only offered excellent service but went above and beyond in ensuring the entire process went smoothly. Her dedication and follow-up were commendable. In a world where exceptional service is sometimes hard to come by, DJ Alexander and Chloe Mitchell have set a remarkable standard. Their professionalism and commitment have left a lasting positive impression. I wholeheartedly recommend DJ Alexander Letting to anyone seeking top-notch service in the realm of property management.","createTime":"2024-01-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7fcd7b34-1a74-59d0-822f-1bba3603fbe9","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I would like to say thanks to Mr Imran Iqbal .He helped me a lot. He gave me a quick reply and he did his job very nice and fast. Day or night it's doesn't matter he guided me , once again thanks to Mr Imran Iqbal from the starting meeting to till he did everything for me","createTime":"2024-01-02T00:00:00.000Z","locationID":"DJC"}},{"id":"d64a7ac1-cdbf-5f8e-9e64-3069f20cd635","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Extremely impressed by Yasser Albassam and the DJ team! Yasser was professional and knowledgeable throughout the sale process. Seamless service!","createTime":"2024-01-02T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"26b389cf-9ec3-5a19-a7f0-c43fab4fbc9a","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Thank you 😊 Imran Iqbal and Laura for assisting me during my house search. From day of viewing to handover you were so patient, understanding and kind to me. I really appreciate keep on the good work 👏.","createTime":"2023-12-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"41df9a26-d347-56be-a41f-8f816c8989dd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am writing to express my utmost satisfaction and gratitude for the exceptional service provided by Ben Alexander, the Director of New Business, and Natalie Cotton, the Portfolio Team Manager. My experience with them has been nothing short of outstanding, and I would like to share my positive feedback. As a seasoned landlord and business owner with over 40 years of experience in the industry, I recently entrusted D.J. Alexander with the management of all my properties due to the challenges posed by the Covid pandemic. From the very beginning, Ben and Natalie have consistently demonstrated their professionalism and expertise, ensuring a seamless and efficient letting and full management process. Throughout my interactions with them, I have been thoroughly impressed by their dedication to providing excellent customer service. They have been incredibly helpful and responsive, addressing any queries or concerns promptly and effectively. Their knowledge of the market and their commitment to assisting both tenants and landlords have been truly remarkable. I would like to commend Ben Alexander and Natalie Cotton for their exceptional professionalism and customer service. Their attention to detail, reliability, and genuine care for their clients' needs have left a lasting positive impression on me. It is without hesitation that I recommend D.J. Alexander sales and letting to anyone seeking reliable and trustworthy property management services. Thank you, Ben and Natalie, for your outstanding support and commitment. Your efforts have made a significant difference in my experience as a landlord, and I am grateful for all that you have done. Mosobbir","createTime":"2023-12-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"28f69e48-bcfb-50fe-8198-93128ac6e9cd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have recently successfully sold a property through Dj Alexander and are more than happy to leave a review. From the start of the process to the conclusion we were highly impressed with the professionalism, service culture and communication of all company staff involved. The marketing of the property was excellent and iam convinced that the efforts of the staff played a big part in us obtaining a higher price than we anticipated for the property. As overseas sellers we perhaps required a little more guidance than most and Sarah who acted as our agent was excellent throughout. She made herself available at all times to answer our queries and generally walk us through the process. In all aspects of the sale she provided us with a service above and beyond what were perhaps her duties. We would like to thank her wholeheartedly for her help with this. We would also like to thank Abby who was responsible for the staging process of the property sale. Her work was highly professional and as ive said im sure partly responsible for the sale. In sum the company, in particular the two staff mentioned, delivery what they said they would. A quick, trouble free sale during which we felt comfortable, well informed and with our best interests at the forefront of their service.","createTime":"2023-12-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6adfe161-3fbc-5cf0-8e4e-186bb56a3329","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Ashley helped me a lot by letting me know anything I should know and help me solve the problems when needed especially on repair home facilities matter and update landlord registry recently! Thanks again and keep on providing quality services!","createTime":"2023-12-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"738b2869-cada-5e3e-b197-0ef22c2369ce","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kaiya at the aberdeen branch has been absolutely amazing, me and my partner are renting our first home together and she has just been fantastic! Replying to all emails quickly and answering all of my silly little questions:) we cannot wait to pic up the keys , ans drop off some flowers for her ! Can’t begin to explain how brilliant she’s been ! Thank you kaiya ❤️","createTime":"2023-12-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5ceffbf8-f6ad-5063-b1cd-1f7c17eb270e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Me and my partner would like to say thank you to Caroline Connelly at DJ Alexander based in Byres Road (Glasgow). She helped us to find a new house suitable for our needs, she has been really flexible and helpful and kind with us for everything we needed and everything we asked to her. I really recommend Caroline to everyone :)","createTime":"2023-12-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7fbe487d-b40e-571d-a3c2-1c6df2e66bba","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"A big thank you to Diane Harte of DJ Alexander. You were very helpful right from the beginning to the end. You’re amazing, continue with your good work.","createTime":"2023-12-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e2d0415c-a728-5ba2-a865-7759785d0c38","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"First class service","createTime":"2023-12-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"237b278f-9f85-5b92-ad1c-2a095938878f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We sold our property with Sarah and she was brilliant to deal with from start to finish! Sarah was very attentive and knowledgeable, and made everything super easy for us. Our property sold within 4 weeks and we were delighted with the offers we received. Would highly recommend Sarah McIntyre at DJ Alexander, and will definitely use her again in the future!","createTime":"2023-12-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f81977bd-7064-5090-a9ad-82dab07dd5f6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have just rented out our flat in Glasgow and were guided through the process by the team in Byres Road. Special mention to Caroline who kept us up to date and ensured the tenants move in went smoothly. Thank you!","createTime":"2023-12-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0855007b-365e-500b-9a51-b31258170f76","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kieran has been a huge help all the way through from when we moved in 6 months ago. Very attentive and genuinely nice person that is always on the ball. Thanks for all the help mate!","createTime":"2023-12-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"83627e2f-f273-567b-8e4b-7652c770fa09","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"They were very helpful of i needed any help or questions there worker name kieren mooney was very very helpful .","createTime":"2023-12-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6346bba6-0b12-5db6-87ac-da4266d13a69","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill has been absolutely fantastic in assisting with my new property. I am relocating from Edinburgh to Aberdeen so had to do everything via phone call and email, the support and advice Gill has given has been incredible, making the full process extremely smooth and easy. I would 100% recommend Gill to anyone!","createTime":"2023-12-18T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"77654371-4f9f-5d19-a1c5-1d0e3cd1fa82","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you for the rigorous yet seamless process in securing my first accommodation here in Edinburgh. Ashley, Gill and the entire team have gone over and beyond to ensure the transition was smooth for me.","createTime":"2023-12-15T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"29568841-2216-5359-89d1-a947b73887e1","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Had a good experience with D J Alexander Letting Agency! They conducted the process seamlessly. Special mention to Gil Robertson who made sure to answer all my questions and made the process much easier","createTime":"2023-12-14T00:00:00.000Z","locationID":"DJC"}},{"id":"e5fa806a-8c98-529e-b443-e4090af40a8a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent service","createTime":"2023-12-14T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bf28c1db-9d4d-555c-8db8-0766ce39f5e4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"From the initial viewing, receiving the keys, and navigating a few Landlord bumps on the way, Evie (Property manager) has been nothing but fantastic. Quick to respond to any queries, efficient, professional and personable throughout. In her absence the 'PM' Team were great to deal with too. I would highly recommend and wouldn't hesitate to let off them again.","createTime":"2023-12-14T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e360a840-22bc-5b41-82b7-9fb570aea86f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I worked with Craig regarding ending my tenancy and he went above and beyond to meet my specified needs with my landlords during a difficult time to move. He helped me arrange appropriate times to get my furniture collected by a charity shop. Such a reassuring experience with him.","createTime":"2023-12-14T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"96a27ff4-8c0f-533b-86ef-f402d57f40ff","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had been looking for a flat in the west end for months and by chance a DJ Alexander property came up and we got the last viewing. In the time between booking and attending the viewing we went to 3 other viewings and nothing compared to this property but more specifically the treatment we were given by Caroline. She was fully transparent from the outset, going over the pros and cons of the apartment but in chatting to us she fully explained the process of how the decision would be made, how the referencing worked and what would happen from there. Both of us cannot express how amazing the experience with Caroline was and she has been fantastic at responding to any questions. She even took the step to phone both of us individually to share the news that we had been accepted for the flat and it was little touches like this that made the whole experience fantastic. Additionally, we dealt with Laura through the whole referencing process and she too was fantastic and really helpful and prompt in responding to emails. On a wider note, the DJ Alexander maintenance team are not the fastest, and have been the only damper on our experience due to long time logs and lack of updates. However, I must add that all engineers sent by DJ Alexander have been fantastic. I do however highly recommend the Glasgow office and especially Caroline for making finding a flat that much better of an experience.","createTime":"2023-12-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"05ee4d5a-7847-50ae-b58e-c211cc3981d8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had the pleasure of working with Gemma-Louise & Galina Webster during my recent property viewings with DJ Alexander. They both were extremely professional, answered all my questions with patience and provided valuable insights about the property and the rental process. I appreciate their excellent service and would highly recommend their assistance in the future if you are looking to buy/ rent a property in Edinburgh. Best regards, Akshit Mahajan","createTime":"2023-12-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3367571b-0bbc-59ef-8437-8c941bf3c9f2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"currently renting with djalexander","createTime":"2023-12-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f992d460-9946-5fa8-90bb-96b248182050","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I will always recommend DJ Alexzandra they’re are the best letting agents","createTime":"2023-12-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6dbbb29e-4514-5377-9fe3-5b3c90a58388","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very easy and understanding to use","createTime":"2023-12-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"379a7d8b-1436-502f-8fac-a02fe811c2b9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our experience of flat viewing with DJ Alexander was great! As first time renters this process can be a bit daunting, but the property manager helping us, Gemma, was amazing. Provided good communication with me before and after the viewing, answered all questions we had and was very friendly. We will definitely continue to use DJ Alexander during our flat search!","createTime":"2023-12-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b2ec84d5-38e0-531b-8943-8332b15dc938","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"recieved excellent advice as to a difficult situation regarding gurantor references. Jemma replied to all questions quickly and thouroughly.","createTime":"2023-12-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"76f02867-deee-5801-90a9-bbd2a3467730","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Since the moment I booked a viewing until all the reference process was completed, I received nothing but great and helpful attitude by Gael and Jill. All the process felt professional and trustworthy. I definitely recommend the agency.","createTime":"2023-12-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a6275e95-ae2b-57b9-8858-5abb1a922916","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I applied to rent a flat with DJ Alexander. Gill Annand made the approval process very smooth and quick, which is really appreciated. I can't wait to move to my new flat :)","createTime":"2023-12-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"95450d2c-cb18-5906-9d62-102030aa68f1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The warm reception I got from the Lady on my viewing day made it easy to decide to take the apartment. Bold, confident, straightforward and yet very welcoming. Thank you Gemma","createTime":"2023-12-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c3f30850-bbc0-54f3-9a70-3e979cd1f494","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Imran was very professional and helpful on the viewing day","createTime":"2023-12-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a8410ae8-0ad2-5572-a427-ae350e6d4851","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I’m a DJ Alexander tenant for almost a year now. It’s been a good experience since I moved in, all thanks to the property manager, Natalia. She responds to emails quickly and always provides good advice. When she carried out the inspection in my flat, she was very respectful and did not treat the visit as “one of many”. Paid attention to all issues and made sure everything was sorted. Couldn’t recommend her more!","createTime":"2023-12-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8fb9bc66-761c-5b52-b0fe-948a978ec75f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently dealt with the property manager Natalia. She was very helpful and answered all our questions. She was also honest and gave us prompt advice on rental market in Edinburgh. Very good customer service and great knowledge.","createTime":"2023-12-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3106b18a-46bc-5ebc-ace1-ef5ae0efd582","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I would like to thank Sarah McIntyre for guiding me through the sale of my late mother's property. The whole process was made less stressful by Sarah's expert knowledge, efficiency and outstanding communication. Her friendly professional manner, from the start of the process to the very satisfactory outcome, was really appreciated at a difficult time. Thank you.","createTime":"2023-12-04T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"db04ff02-3b81-5348-9476-c9203cbec867","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Sarah McIntyre was incredibly attentive. Always quick to pick up the phone, respond to my queries and talk me through each step of the process. I was honestly so impressed. When she was in leave, her colleague Elliot kept me informed and provided the same high standard of support. Seamless! Thank you so much 😊","createTime":"2023-12-04T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"208352f8-c444-5f9f-a5ba-c29e205cf138","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJA were a pleasure to work with in selling my flat. The market was slow and their guidance was really helpful in getting a good outcome. Sarah McIntyre and Stephen Lawson were fantastic - clear, competent, efficient and friendly. A delight to do business with.","createTime":"2023-12-04T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"10a6069e-19b3-5e13-9120-0a240f81ff0f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Fantastic easy process, very quick with agent Laura Mctaggart she was available for questions whenever I have needed her. She was Polite and helpful, thank you Laura really happy about it all. Thanks to Ben and Mark for their support too.","createTime":"2023-12-01T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d4f4587a-354b-515c-bef8-d37a9af70711","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very responsive and helpful! Evie was terrific in helping secure the perfect apartment, I'm absolutely thrilled. Gill Robertson-Cree was great and so helpful with my application process. Would very much recommend this agency.","createTime":"2023-12-01T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f930820d-abc9-51f4-b348-2defc53fe00c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have had a few viewings in Edinburgh with the excellent Property Manager Paul Hyett-Czompo and he has been extremely polite, professional and very knowledgeable. Although I have not found the right property for me, Paul has been really helpful in proposing other properties and booking me in for viewings. Always replies to my messages very promptly and is a real pleasure to deal with. Couldn't recommend him highly enough and is a top agent.","createTime":"2023-11-30T00:00:00.000Z","locationID":"DJC"}},{"id":"d3ef2ed6-5609-5f50-9e53-45a381b756ef","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I am a current tenant of DJ Alexander and I have had the pleasure to deal with the Fantastic Paul Hyett-Czompo. He has completed 2 property inspections in my home and is so respectful and polite. Paul is responsive with his communication and in arranging maintenance issues. I can't rate Paul and DJ Alexander highy enough!","createTime":"2023-11-30T00:00:00.000Z","locationID":"DJC"}},{"id":"47188826-89b2-51dc-b910-7f79c413aa39","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Asif is fab! Very helpful and quick. 5 stars all around!!","createTime":"2023-11-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"324ff0eb-a3cb-5eae-9f8c-b25e64355104","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have had a few viewings in Edinburgh with the excellent Property Manager Paul Hyett-Czompo. Paul has been extremely polite, professional and very knowledgeable. Although I have not found the right property for me, Paul has helped propose other properties and book me in for viewings. Always replies to my messages very promptly and is a real pleasure to deal with. Couldn't recommend him highly enough and is a top agent.","createTime":"2023-11-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"43efa53e-a5bf-57fb-94de-5d50027c2dca","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am a current tenant of DJ Alexander and I have had the pleasure to deal with the Fantastic Paul Hyett-Czompo. He has completed 2 property inspections in my home and is so respectful and polite. Paul is responsive with his communication and in arranging maintenance issues. I can't rate Paul and DJ Alexander highy enough!","createTime":"2023-11-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ec0e1ae3-5833-5bd9-bfd5-f92723caa011","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We were having issues with our boiler and Norman was incredibly friendly and helpful, kept us updated on the progress of the job and had organised a new boiler install within days. Really appreciated the swift resolution of the issue.","createTime":"2023-11-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1e1bd512-c1f6-544f-bb38-556eb7c97fc0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very good, safe and efficient service. Job great done by Sarah and Asif. Highly recommended!","createTime":"2023-11-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8cf3fcfe-9a78-507e-ad70-a47f0eeb7d4a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I would like to give 5 stars to Asif Mohammad from DJ Alexander, Edinburgh . I had a great experience with renting my first property in Edinburgh, he couldn’t have done a better job. He is very professional, responsive and organised.I would like to say a big thank you to Asif and all the team from DJ Alexander Edinburgh for all of their excellent help","createTime":"2023-11-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3c235384-b85a-551e-afc6-d8dcf7d792f1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Hi, it was a pleasure to meet Sara Liu when I went to view a flat.She was extremely friendly and gave me good advice.Finding the right property and moving is very stressful and it just makes it that whole lot better having someone like Sara to guide you through it. Thank you to Sara and a great company. Warm regards. Lin da Gatzke","createTime":"2023-11-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7556c63b-743a-5f69-a045-048479aa2f97","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Caroline Connelly helped me within DJ Alexander, providing fantastic, friendly, and professional service that made the process feel very easy. She is super responsive and very easily reachable, and I would highly recommend her services. Thanks so much Caroline!","createTime":"2023-11-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b8737d80-962a-5017-b6ea-ac4dc708af33","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"As an international student almost done with my studies and have been house hunting for months Gill Annand of Riverside drive, Aberdeen came through. He was considerate and gave clear information and guidance.","createTime":"2023-11-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"11b81977-3f09-5a03-bd13-5b2823c97c48","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I would like to preface this by saying that I was under a SIGNIFICANT time crunch but everyone at the Aberdeen office was so helpful at making sure it went as smoothly as it could. Most of my correspondence was with Gill Annand, and I am so glad it was bc she went out of her way to make this move possible. I was so stressed about this move but because of the help of Gill and the rest of the Aberdeen team, I couldn't be happier with where I ended up.","createTime":"2023-11-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"35ac9030-0bcf-538d-92df-65ff1d957bfc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Craig Mitchell property manager 5 star!! If you ever get the chance to work with Craig I would advise you do it. Very professional , always keeps you up to date and sticks to his timelines. Very excellent / positive experience dealing with Craig. Would highly recommend.","createTime":"2023-11-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"44241a4d-d973-5f72-889a-5c90b70b7ee0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you for all your help Gill Annand from Aberdeen office. Your hard work helped me find my dream home, and I couldn't be more grateful or excited about this milestone. I never experienced this kind positive attitude, everything was arranged very quick. Thank you. I will definitely will use your services again and will recommend Gill Annand😊.","createTime":"2023-11-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ea1b79af-7e75-5d49-935f-0fd01b5d1bea","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Quick arrangement, and fast response. Thank you team your your great help! @Gill.Annand, thank you for accommodating","createTime":"2023-11-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2b78832e-afcf-5576-8574-ff4c4e176af6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very friendly, open and helpful service. Always available for support, information. Sold the property well, quickly and at a good price. Support all the way through the process. Would recommend them anytime.","createTime":"2023-11-25T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fa8c0841-1d9f-5196-b148-70528a8d89a0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I will give this five stars for Kieran Mooney. He was very helpful.","createTime":"2023-11-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"44cde698-7892-5819-ac62-bd6ec0962632","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We recently used D.J. Alexander Lettings services to rent a new flat in Edinburgh. At each stage of the process, from application to receiving the keys, they did a perfect job with the expected standards and respect. I also thank our contact person Elaine Thompson who arranged everything :)","createTime":"2023-11-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"554fa153-9175-5d7c-ae08-3e839c5af6bf","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am happy I got a house through DJ Alexander. The agent who was in charge of the renting was professional, patient, kind and detailed. She was very supportive all through the process and I got the house. I am happy. I commend her efforts.","createTime":"2023-11-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e5621f31-ff77-5829-874c-0f65fad2e160","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Hi, got the house through DJ Alexander, the property manager Ashley Denham helped me to find out this rental property. Thanks a lot.","createTime":"2023-11-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b8565eb5-78a9-5873-a683-fb9a8efe287f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very good professional service from Natalia. She delivers a good personal experience. Responding very quickly to all my emails and provides informative response. Being a landlord can be stressful at time but she makes sure the things are always sorted m in a timely manner. Thank you 😊","createTime":"2023-11-20T00:00:00.000Z","locationID":"DJC"}},{"id":"c3f2c930-3430-55bf-ae89-3ac6ccfce883","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very good professional service from Natalia Piekarska. She delivers a good personal experience. Responding very quickly to all my emails and provides informative response. Being a landlord can be stressful at time but she makes sure the things are always sorted m in a timely manner. Thank you 😊","createTime":"2023-11-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"19754891-6cf5-5154-b54a-294ebd3aac0e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Caroline was absolutely superb in helping us with the letting process. Would highly recommend this letting agency. Thank you Caroline!!","createTime":"2023-11-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ddc8bc3c-b476-57f6-adb3-60fb8e531ae7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We would love to thank Caroline Connelly and the team for their support during our flat search in Glasgow. Without Caroline’s understanding of our needs and advocating for us I’m sure we would still be searching for a place to live! Service and communication was outstanding and friendly throughout the process, this has been the best experience we have ever had with a lettings agency!","createTime":"2023-11-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3bdb9f3d-8a9e-5dd4-b013-90ca8f8fa049","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I found the rental house through this agency. Very quick response. Thank you. Thanks to Ashley Denham and Gill Robertson-Cree.","createTime":"2023-11-17T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c346bb89-8e16-5b94-894d-8398f29dcad6","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"During the current housing crisis Asif was helpful by discussing the rental market with me. This information helped me to secure a property in an extremely difficult market. During the current rental market Asif and his knowledge were key to renting with DJ Alexander. Gill has been very efficient on getting back it emails and handing all queries very well.","createTime":"2023-11-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4b08d8dc-7f98-5464-895a-9a4b76c18c60","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a great experience when applying for tenancy with DJ Alexander. Before, during and after my application and viewing, Kieran Mooney was friendly, informative and quick to respond to any questions I had. It was excellent service all round and I have no complaints!","createTime":"2023-11-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2afc99ec-2eb2-5394-8018-9c28e8b091e8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you very much Kieran you are an amazing person . You spoke to me politely, D J Alexander is the best","createTime":"2023-11-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bbd04070-d69b-59dc-aa2c-1a4857c50317","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a very great experience all through. From the point of viewing with Asif, Asif was very calm and friendly during the viewing process. Also the application process was so smooth and stress free with the help of Gill. In fact the whole process was smoother and faster than I thought. I was really impressed. I would like to recommend DJ Alexander to anyone looking for an apartment to move into.","createTime":"2023-11-15T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"60bbb0a3-0ead-5806-8e57-b88f2e1dd079","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you very much Kieran Mooney you were great im very satisfied with your amazing service thank you so much keep like that.","createTime":"2023-11-15T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8d568abe-c727-5ae6-95d5-f0dd80c6006e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very helpful, kind and supportive staff highly recommended","createTime":"2023-11-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8c29d625-f127-56df-8d31-3d98cbe44de7","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Gill and Natalia made a very complex move much simpler and less stressful. Friendly and professional throughout, they were an absolute pleasure to work with. A huge thank you to both!","createTime":"2023-11-10T00:00:00.000Z","locationID":"DJC"}},{"id":"07d543c5-dac1-5c95-81b1-aa4b7d672f1c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Overall the website made it very easy to search for properties that suit my preferences. The agent Maureen was super kind and helpful. Helped me well along the well of finding a place.","createTime":"2023-11-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6e4c2893-a286-515d-9df4-2171b7fd1e7b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our flat-hunting journey with DJAlexander is going well so far. The viewing was informative, and the agent Mark Hall was friendly and answered all our questions. Then, Laura Mctaggart, another agent, guided us seamlessly through the application process and helping with securing the flat. Fingers crossed for the same smooth and good experience during our tenancy.","createTime":"2023-11-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"99201e51-e22d-5a30-b901-6623f7e7403f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"This is about my experience with Laura Mctaggart, application advisor, DJ Alexander. She helped with the application process. We were able to sign the rental agreement within 10 days and other procedures were smoothly done with her efforts and advice.","createTime":"2023-11-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"60b621e9-1bdb-5af5-ba00-12603fc253a3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My experience with the viewing agent was pleasant. I was happy with the way she conducted the viewing. She was patient and willing to answer all the questions. She was professional, cheerful and patient. Thank you","createTime":"2023-11-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2b80a6bb-2df4-5690-b6fc-25625a83951b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Working with Melinda made everything easy. She supported me every step of the way for which I’m truly grateful as it was my first time selling a property.","createTime":"2023-11-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"665f25bb-7eed-5b46-8bff-f77627c967e3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gill and Gemma couldn’t not have been more helpful, kind and professional. They really helped us secure a lovely flat. Would definitely recommend DJ Alexander.","createTime":"2023-11-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"baaa2863-5df3-502a-b030-8f8a099843e7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gemma was brilliant with helping us secure our dream apartment. Many thanks to gill and Gemma 😀","createTime":"2023-11-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"be0c24ff-dd50-5053-9b07-fd1ff03d5833","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"What made my Experience great is working with Gill Robertson Cree.She’s one of a kind,without her patient and communication skills I would have given up on the application.She’s just a blissful person to deal with.","createTime":"2023-11-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"683dfb10-0302-5611-8031-5c3ecd68b068","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"My experience with DJ Alexander was a very pleasant and professional one all down to the impeccable service we received from Paige who truly is an asset to the company, and assisted us in our search for a flat promptly. Paige had a very polite, personable manner which put us at ease with all the stress that comes with flat hunting right from the start. We were made to feel that Paige was always there for us to ask any questions at all and she was incredibly responsive and kind in her communication. Paige truly went above and beyond and her level of service must be highlighted. Thank you so much to Paige, we are so grateful for your help in finding our gorgeous flat. I must also mention Gill, our lovely Applications Advisor who was an absolute pleasure to deal with and her level of service and professionalism was simply exceptional. Gill supported us along every step of the application process and would solve any queries we had within literal minutes, we truly cannot thank her enough. Based on our experience we would definitely recommend DJ Alexander to all!","createTime":"2023-11-08T00:00:00.000Z","locationID":"DJG"}},{"id":"9c409597-a67b-562d-9da6-bfeeffe5bc31","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Georgia was amazing in getting us an apartment. The responses were quick and they kept us updated while relating with the landlord.","createTime":"2023-11-08T00:00:00.000Z","locationID":"DJG"}},{"id":"f09f6625-af73-5b05-8f2b-2fcfb424edb6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thanks to Gill Robertson-Cree we’ve secured the property and couldn’t be happier. Dj Alexander has been a great estate firm, would highly recommend. Thanks again Gill, good luck with your future endeavours","createTime":"2023-11-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ad4d1d3c-627f-5300-9461-5e0172087725","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great service, friendly and efficient. Laura Mctaggart was very helpful. This is the first time renting in Edinburgh and the process was quick and easy.","createTime":"2023-11-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"10981cff-ca99-5933-9d33-b1abaa916e42","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Dj Alexander is ok company trustworthy, some times some of the team members can be unprofessional and not very helpful , rude etc. same as every other companies . But i had a great experience with Jamie Lockhart, donald Gary and Natalia piekarska and so many other team members which they guid me true the process. Thank you guys 😊","createTime":"2023-11-07T00:00:00.000Z","locationID":"DJC"}},{"id":"6e315e67-bb97-5604-8bf3-b472e79469bc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"During my search for a flat to rent I worked with several agencies that serve Glasgow City. I was most impressed with DJ Alexander. Their selection was excellent, the required security deposits are low, and all the people who work for DJ Alexander were always friendly and professional. I was especially pleased by the viewing I did with Caroline Connelly. She was friendly and professional and provided me with all the information I needed about the flat. She was also prompt and personable with the follow-up communication. It turned out that the flat she showed me was my second favourite and I went with a flat that I rented directly from the landlord. And here's the little thing that impressed me the most. When I sent a polite and friendly letter thanking Caroline for her time but letting her know that I would not be applying for the flat, unlike any other agent I worked with she didn't just disappear. Instead she sent me a gracious reply and I really appreciated that. Both landlords and renters want to be treated with kindness and like human beings and that's exactly how I was treated by Caroline at DJ Alexander. And that's why if I'm in the rental property market again I will turn to DJ Alexander first.","createTime":"2023-11-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"eb298a68-8c36-5161-b695-6768de439a3e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Gemma was absolutely lovely and so helpful with me and my partner. She’s very attentive and bubbly and is being a big help finding me and my partner a flat.","createTime":"2023-11-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"67782ed2-a132-58b8-ad86-2e656c787304","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Recently I applied to rent a flat through DJ Alexander and Laura Mctaggart was my dedicated assistant throughout the process. Laura was personable, quick to respond, patient and dreadfully efficient. I can't thank her enough for her excellent support during quite a stressful few days.","createTime":"2023-11-04T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"80a39c1b-7c0d-59f4-a623-3242e62949c5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Laura Mctaggart has been fantastic and has been of huge help and support in keeping in touch and allowing the process of getting our flat swiftly! Thank you!","createTime":"2023-11-03T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"abb7cb53-6437-5e61-a9d2-e21f046d8c74","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I highly recommend DJ Alexander to anyone looking for a letting agent. From the moment we contacted them in relation to a property we viewed, they were professional, helpful, and responsive. They made the lease process smooth and easy, and I felt confident that all relevant documentation would be processed quickly. A big thank you to Natalie and Gill in particular.","createTime":"2023-11-02T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4ff60560-e5b4-5d74-b994-b8049d4b5599","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"A very smooth process when getting a flat through DJ Alexander. The property manager Natalie was very helpful in supporting me through my application. When this was accepted, Laura was great in guiding me and my flatmate through the application and reference process. All in all great experience!","createTime":"2023-11-01T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a97b1e44-4368-57bf-84dd-9ab00be98998","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"This agency was helpful, quick and answered all of the questions we had throughout our application with no hesitation. Laura Mctaggart was who we touched base with and she was nothing but helpful and communicated clearly. She really put our minds at ease throughout the process","createTime":"2023-11-01T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"18629709-a051-5403-ba19-2a4cd0f9c13e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great service, very helpful and happy to assist in every way. Will certainly use again","createTime":"2023-10-31T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"64b775a1-54fe-57bc-8b87-176aeb04b9b9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We sold our city centre flat with DJ this summer, with Sarah McIntyre leading the sale. We had our offer on a new place accepted on a Monday and DJs managed to get us on the market by the end of the week which was amazing. We then accepted a verbal offer by the following Friday. Unfortunately this person then delayed and eventually withdrew their offer but thankfully Sarah did a great job keeping other interested parties in the loop whilst we were awaiting the outcome and we were able to set a successful closing date the following week. Unfortunately the successful bidder later renegotiated their price due to a Buy-To-Let mortgage valuation but again Sarah handled all the communication brilliantly and despite the potential stress we felt very well taken care of. The sale was finally complete at the end of Sept and we wouldn't hesitate to use Sarah & DJs again, thanks!","createTime":"2023-10-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ef5d1f9e-f102-50c4-a896-684ee40b7f65","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Absolutely no complaints with the service and speed of reply we’ve received from Asif at DJ Alexander.","createTime":"2023-10-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2cc964fe-7c81-5372-9094-57e2efb60f2a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent, professional service by the D J Alexander team.","createTime":"2023-10-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8f8fbcb0-2a6e-500b-a7f1-7654bf952103","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Since DJ Alexander and their excellent team took over from my previous agent this year, DJ Alexander have surpassed my expectations. Firstly, I would like to thank Caroline Connelly for being courteous. friendly and efficient during our first property inspection, it is also reassuring that I can contact her with any questions I may have regarding my tennancy. Thank you Caroline! The team at DJ Alexander in Glasgow and Edinburgh are on the ball when it comes to repairs, the repairs are done by professionals who, in my experience have been excellent, as all repairs have been done in a timely manner. I would definitely give DJ Alexander 10 stars if I could. Thank you to all the team at DJ Alexander, you are all appreciated.","createTime":"2023-10-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a24bd48a-c614-59bf-9dd6-3dc050d35f2b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The service from the point of view with Kieran to advisory with Gill was awesome despite all the obstacles yet they were there to give me a listening hear and advise to solution. To crown it all, they were straight forward, honest, respectfully irrespective of pressure from me, my wife and guarantors as well as that of Goodlord. Emmanuel","createTime":"2023-10-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"70e9dfef-3d62-54ae-b662-3ce3fe050084","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We dealt with Kieran Mooney and he was very pleasant and always responded to us quickly. When doing viewings he was on time and very friendly. It made the experience much smoother. We can’t recommend him enough.","createTime":"2023-10-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"913595d9-889e-56c2-a4ab-f4b57195cdd0","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"My experience with DJ Alexander was amazing, professional and easy. We have been searching for a house for months and Lauryn came through for us. She showed us a beautiful house to call our home and explained the process in detail. She was helpful and was there for any questions. Lauryn from DJ Alexander is truly an angel sent from heaven. Gill was also professional and always available to help too. They both made moving in a wonderful experience without stress. Thank you all and I highly recommend this company. They are my go-to from now on…","createTime":"2023-10-23T23:00:00.000Z","locationID":"DJG"}},{"id":"46416bed-4d6a-5549-b322-ee8dcb4cdc1d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My experience with DJ Alexander was amazing, professional and easy. We have been searching for a house for months and Lauryn came through for us. She showed us a beautiful house to call our home and explained the process in detail. She was helpful and was there for any questions. Lauryn from DJ Alexander is truly an angel sent from heaven. Gill was also professional and always available to help too. They both made moving in a wonderful experience without stress. Thank you all and I highly recommend this company. They are my go-to from now on…","createTime":"2023-10-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7fef9d5a-8bdb-5bf0-aeab-299759fd7f52","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My experience was smooth and less stressful. The agent I met when I went for viewing Caitlin was super friendly and nice, even my application was nice and easy thanks to Gill the application officer. They take you through your new home process with zeal and patience. Overall, I’m happy to have found DJ Alexander, they are simply the best.","createTime":"2023-10-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b30a3c58-401f-52ae-afb5-fe0e155da291","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We would like to thank Gill for her excellent customer support throughout our application process. She has been there to answer our concerns and give us advice!","createTime":"2023-10-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a667a9a1-67ba-5129-a99b-781a94fada5f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The service of DJ Alexander property management is excellent. I inspected the property at Easter Dalry Road. It was nicely furnished and maintained well. The property manager Kieran Mooney was very professional. The entire process was smooth and efficient. He spend considerable time talking to me and had lot of patience to answer my concerns. He adviced me with further steps. I will recommend the propery management to my friends and relatives.","createTime":"2023-10-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"439a21bc-b090-5f33-b8ed-bc938338a182","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Juanita Cappilati has been exceptional throughout, with her happy and advice with regards to the change over between tenants in my property. Her advice and feedback, as to how to improve the interior and exterior of the property, as well as many tips & tricks was very helpful and useful to me. It certainly ensured that a tenant was found very quickly, as soon as the property was put back onto the portal again. Very professional and excellent to deal with","createTime":"2023-10-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ce027fff-d226-583f-b641-ae9066945a5d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent guidance and hospitality by ElaineThompson Thank you very Much!","createTime":"2023-10-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f7f2fcf3-6b53-52a8-bb03-d8bd1a248c2f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent experience. I dealt with Imran Iqbal. He was very cooperative and professional.","createTime":"2023-10-17T23:00:00.000Z","locationID":"DJC"}},{"id":"cb9a3ecb-80ed-5f0e-8ae6-8668f843f9dc","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"From first contact with sales agent Paige Holbein I have had a professional stressless experience. It has been my first time trying to rent a property but Paige has been such a helpful asset keeping me updated and even helping me simplifying the relevant paperwork. 5 star service by DJ Alexander and thank you Paige for making this such a smooth stressless transition.","createTime":"2023-10-17T23:00:00.000Z","locationID":"DJG"}},{"id":"6237794c-afbc-5b9c-a772-4b922ccedf0f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you very much. Especially Imran Iqbal was very professional and cooperative.","createTime":"2023-10-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f42c4968-615c-59c5-bbb5-8460d001463b","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Moving house is challenging at the best of times but when communication is all computer based, it is even more so for senior folk who are not comfortable with impersonal platforms. Alexanders is no exception BUT Laura Mctaggart made all the difference. Quick to respond, clear in detail and helpful in progressing the tenancy. Viewing and follow-up by Ashley Ketchen efficient and informing. Keep up the good work and we are looking forward to moving into our new home.","createTime":"2023-10-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8aec66b0-0a4f-51dc-843b-b7b710c5dcd1","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Our contact, Gill Robertson-Cree, couldn’t have been more helpful!","createTime":"2023-10-12T23:00:00.000Z","locationID":"DJC"}},{"id":"4ab8832f-f637-59fd-9a5b-44b94c2cc54f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Yasser and the team were exceptional. They were extremely helpful and efficient in helping me with the sale of my flat. I am so grateful!","createTime":"2023-10-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c5ae210e-d750-55f7-951e-40e8dc9ad609","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Exllent real estate agency From the very beginning, I was impressed by the professionalism of DJ Alexander Letting Agents team. The agents were knowledgeable, courteous, and always conducted themselves in a highly professional manner. They made the entire process smooth and efficient. I was also very impressed by the prompt responses and actions taken by the DJ Alexander team who worked cohesively and effectively together and always ensured that everything was done in a timely manner. In conclusion, I can confidently say that my experience with DJ Alexander Letting Agents has been outstanding in every aspect. I am extremely satisfied with the services I received and the property I now own, thanks to your dedicated team. I will not hesitate to recommend your agency to anyone in need of real estate services. Sincerely, Jia","createTime":"2023-10-11T23:00:00.000Z","locationID":"DJC"}},{"id":"3e12028f-0a0a-570c-9792-1f29f508a95f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"From the very beginning, I was impressed by the professionalism of DJ Alexander Letting Agents team. The agents were knowledgeable, courteous, and always conducted themselves in a highly professional manner. They made the entire process smooth and efficient. I was also very impressed by the prompt responses and actions taken by the DJ Alexander team who worked cohesively and effectively together and always ensured that everything was done in a timely manner. In conclusion, I can confidently say that my experience with DJ Alexander Letting Agents has been outstanding in every aspect. I am extremely satisfied with the services I received and the property I now own, thanks to your dedicated team. I will not hesitate to recommend your agency to anyone in need of real estate services. Sincerely, Jia","createTime":"2023-10-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4f8193aa-8ac8-5d56-9d33-2ddfc1517b9b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Found a very nice furnished flat. Massive thanks to Gill Robertson-Cree the application advisor and Sarah Liu.","createTime":"2023-10-08T23:00:00.000Z","locationID":"DJG"}},{"id":"167325c4-3a7b-56f6-911e-edacc8a9cc40","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"sarahliu you did great. You came in to at the right time to help and I really appreciate that. Thank you 😊","createTime":"2023-10-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6658316f-faa0-5444-b680-1425b0303691","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Was a pleasure dealing with Gill to secure our new flat, whole process was easy and she was very approachable","createTime":"2023-10-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bab12c72-92d2-5709-ae51-c1929f2007d2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you so much Laura Mctaggart for all the help and assistance during the process. The first time we applied, didny make through it but this time it was extremely smooth, hopeful and quick. She was there for any queries we had, and we did have quite many. Abd she was always so supportful.","createTime":"2023-10-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9c10d52f-7057-5a87-a87f-fd7a9e0192c0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I engaged greatly during the referencing stage and was provided with all the necessary information to complete the process. Laura Mctaggart in particular has demonstrated a harmonious working relationship. I hope for continued support from DJ Alexander in the course of my tenancy terms.","createTime":"2023-10-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ec0f353c-be58-5113-91dc-229d378d780f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It was difficult booking for a viewing but I got through and it was amazing. Thank you for your help. I am grateful. Asif Mohammed Thank you 🙏🏻","createTime":"2023-10-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d4a894ca-c20c-5ef7-a46a-05c3d114d83d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Efficiency, timely-responses and thorough assistance. The team at DJ Alexander has been of immense help throughout the process of renting the property from the moment of submitting the note of interest to what followed it in paperwork and document checks. Special thanks to Gael Mitchell for connecting me and handing over my application to the landlord, and referring me to the application processing team. I would also like to thank Laura Mctaggart for being very prompt in answering my questions and supplying the necessary links to complete the process. Her assistance and efforts in making the process easy to navigate and complete are very appreciated.","createTime":"2023-10-04T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"35e44b35-f479-5fd9-8738-e5410f2a9c7f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Asif was so helpful for us trying to secure our flat. Would recommend him to anyone! Goes above and beyond","createTime":"2023-10-04T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b596cc59-2171-539f-8fc0-27cfc4874a23","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"A big thank you to Laura Mctaggart she was amazing! She was patient explained everything to detail and the process was super easy. And to Mark Hall for being so kind. I had a great experience it was stressful from booking viewing and securing a place but they helped me through it.","createTime":"2023-10-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"eac5247d-9140-531d-97fa-1b13c370621f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Asif Mohammad was our agent and he showed us around flats until we found the perfect one. He was polite and knowledgeable. He also responded to emails out of hours and on weekends to keep us updated. Thanks so much Asif.","createTime":"2023-10-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"64348098-7900-5ee7-a030-e4a449ea82d9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It was a lovely experience so far, from the moment i was able to secure viewing date till this moving in processing, its been awesome. Asif Mohammed answer my questions promptly. Guide me in his own little way about the Good landlord stuff till I was able to make my holding deposit. It's been awesome all the way up till now.","createTime":"2023-10-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"286b62c2-dcba-5a46-a764-2c5a9dc5f06e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great service, Caroline was extremely helpful and very friendly","createTime":"2023-09-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e3736fc5-813e-52f3-8de6-4c021c80f176","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"My experience with DJ Alexander Estate and Letting Agents was a very streamlined and pleasant one. I want to make a special shout out to Diane Harte in particular who was very helpful in setting up viewing appointments and giving all the information about the property to help make an informed decision. She was incredibly responsive in her messaging and very kind. She was also on hand to help me check in to my new flat and show me around/explain all I needed to know about the property as well as answer all my questions. I would recommend DJ Alexander Estate and Letting Agents, especially Diane Harte, to anyone. Diane Harte is THE BEST.","createTime":"2023-09-27T23:00:00.000Z","locationID":"DJG"}},{"id":"32025761-0c6f-598f-b7a9-59c6c7895edc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I would like to express our sincere gratitude and appreciation towards Laura Mctaggart who helped us in every way possible for us to be able to rent a property here at Edinburgh. She has been extremely responsive and has been following up with us from time to time. Really appreciate her effort in explaining everything in detail to us. This is our first visit to the UK hence, it took us some time to be able to rent a place(16 days to be exact) which I wished could have been sped up as my husband had to put up in a budget hotel during this time due to his work there whilst me and the kids stayed at our relatives house in Manchester. Nevertheless, we have finally signed the tenancy agreement and will be moving to our new home tomorrow! Thank you again Laura for making this possible.","createTime":"2023-09-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"eea84e56-d06b-59b8-87f0-1ff7dae87e58","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I’ve been a tenant for almost a year now, my experience with D J Alexander, has been 5 star because Evie Hunter, Property Manager has been so helpful, professional, efficient and gone the extra mile to help make my tenancy as seamless as possible.","createTime":"2023-09-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"be89ad65-dc71-5035-b041-44264dfca72c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The process is smartly structured in steps that are easy to follow and won't cause any confusion. At any point if you get stuck, the application advisor will assist you promptly. Our advisor, Laura Mctaggart, was extremely helpful and guided us throughout our tenancy process.","createTime":"2023-09-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c4f4f469-4d11-5dba-9399-102b232965c2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have just started my tenancy with Dj Alexander. Initially there was a problem with the landlord registration number. But Laura handled everything very effectively. Hoping for more good experiences in the coming years.","createTime":"2023-09-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7652bdf0-cfc5-50c7-a61d-e2686fa212c3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great customer experience, especially from Evie who put in tremendous effort working with potential tenants to finally securing a lease, whilst at the same time keeping us professionally informed each step of the way. Nothing seemed too much hassle, despite numerous calls and emails! No issues recommending.","createTime":"2023-09-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"00c7fc35-5e82-5990-b4c0-b5e7eac69333","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Asif gave us great quick customer service. Helping us get our pref red move in date sorted and helped processing our application.","createTime":"2023-09-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0868f92b-d3c0-5675-a606-2d2d795710a8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The experience has been really nice. The property manager Kieran Mooney was helpful throughout the whole process and explained in detail how, as a student, I would be renting my flat and helped advise what information I needed while also being patient during my awkward questions. Enjoying my experience so far","createTime":"2023-09-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8b1db347-1394-5c98-b389-10d5920c719d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very helpful and good service in securing a flat in Edinburgh,","createTime":"2023-09-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"35313897-8dbb-50c5-b939-dbb1872fbf1f","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"I am very happy with the professional way in which my flat sale was handled by Sarah McIntyre and Sara Rankin. They were very responsive and efficient but both all they had a pleasant and helpful manner. I would commend them both.","createTime":"2023-09-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"40746ba2-a98b-511e-b9ce-bc328d1ed128","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Evie, the property manager, provided care, concern, and essential speed in showing and corresponding about the property. She was flexible and paid consistent and persistent attention to my requests concerning the tenancy application and agreement terms. The application advisors, Gill and Finlay, were equally informative and considerate of my time and concerns during the tenant application process. They made this conventionally tedious experience far easier and more enjoyable than expected. Thank you, Evie, Gill, and Finlay, for all your effort and time in helping me secure this ideal unit!","createTime":"2023-09-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3916d23d-3196-53a4-bd24-f27deefbed99","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We wanted to express our appreciation for the property manager Assif Mohammad at the Edinburgh branch. He was approachable and professional during viewing, and went above and beyond to assist us to secure a flat to rent and ensure that it would be in excellent condition before we moved in. Thanks Assif!","createTime":"2023-09-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"671a4160-d7b3-5c52-8762-9e6c9708dde5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"The agent (Johanna) have been very kind, friendly and helpful to me. God bless you Agent Johanna. You are too kind.","createTime":"2023-09-20T23:00:00.000Z","locationID":"DJC"}},{"id":"8d36dec0-ac90-5a11-b840-f42030caa5e4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am very happy with the process of renting an apartment with DJ Alexander. The process is so smooth and less stressful. And am so happy with Kieran that attended to me all through the process. I will recommend the company to anyone. Thanks","createTime":"2023-09-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e176c906-77d9-5542-b0d7-805062918c7e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Diane is lovely, and appreciate their efficient help where needed","createTime":"2023-09-19T23:00:00.000Z","locationID":"DJG"}},{"id":"0af22dcd-3e43-5e0e-9c29-5d5ba33720d2","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Very helpful staff team and arrangements made smoothly","createTime":"2023-09-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"393d0495-dbd2-5918-9757-2e10a68eacff","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Imran Iqbal went above and beyond by patiently answering all the questions I had about the property I was viewing, which I ended up moving into. He also came through for a routine inspection for the property and he was very professional and friendly. Thank you!","createTime":"2023-09-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c78f490c-047d-5ad0-80a9-da78cc5390d9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Caroline was just AMAZING as an agent: showed me around, took negotiations on some furniture decisions with the landlady and closed the deal for us in a week from viewing to contract signed. I am very happy with how smooth all the process was, was expecting much more difficulties on my way to my first Glasgow rent. Caroline’s caring and friendly attitude also was a gift.","createTime":"2023-09-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8dc87dbd-b01e-5852-a228-26e0ca22f7a2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Imran Iqbal was exceptional during the house viewing and application stage. He displayed great knowledge of the property, answered all my questions, and made the application process hassle-free. Imran's professionalism and dedication to his clients made the experience enjoyable, and I highly recommend his services.","createTime":"2023-09-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"73d3164d-4788-5303-adeb-f4cb10a3e4d4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The agency is very helpful, especially Gill and Kieran who helped a lot during my application and reference.","createTime":"2023-09-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9636b013-5f07-5edb-a7df-28ca93724274","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Very good friedly service. Once, was not able to get help but excuse that as DJ very busy. Recommend service.","createTime":"2023-09-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"74757c9a-c23d-589d-b25d-510ec4ccde7d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have recently sold two properties and DJ Alexander have been brilliant from start to finish! We valued having a single person through the process actively progressing the sale and providing suggestions as we encountered some tricky issues. Communication was excellent and they went the extra mile even responding out of hours. This is the best estate agent ever !","createTime":"2023-09-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"62f0ffed-38b1-5822-9771-8bf81b2ffb42","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"A huge thank you to Laura who has been exceptional in helping us secure accommodation when we had to move out of our own home due to flooding. She has spent a great deal of time negotiating with our insurance to sort everything out.","createTime":"2023-09-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"559d96b1-85ab-5efa-82cd-3279144422e3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I would like to take this opportunity to personally congratulate DJ Alexander and their team on doing a great job. I would especially like to thank Evie Hunter who has managed the rental of my flat from the beginning. She is both proactive and reactive and so professional in her work. She has endless patience and always responds quickly to any communication from me. She is such an asset to the company and I feel safe in the knowledge that she is managing my flat. Well done Evie and thank you again for all you do making the process of renting out my flat so easy.","createTime":"2023-09-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7ae4617d-16f2-5071-85ff-b185697ca9e7","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I highly recommend Stonehouse Property and I personally had an all round fantastic experience. Again, my sincere thanks to Maureen for showing me around a couple of viewings and giving me the insights to areas around Aberdeen. It's obvious she loves her job in help people find their new home within Aberdeen. Ask for Maureen when you're looking for your new home or rental, and I guarantee you wouldn't want anyone else.","createTime":"2023-09-13T23:00:00.000Z","locationID":"SLA"}},{"id":"20b929d1-7284-5c40-9591-dbf8b17dc091","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Amazing viewing experience! Maureen was lovely and gave the best service!","createTime":"2023-09-13T23:00:00.000Z","locationID":"SLA"}},{"id":"c9a7b211-b351-5fe1-8267-adab7e355764","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Amazing Experience, always ready to assist you .Paige Wilson I love your professionalism Quick to response alway providing solution In a professional manner . Lovely Company to deal with when renting a property","createTime":"2023-09-11T23:00:00.000Z","locationID":"SLA"}},{"id":"b052fd72-eeda-5d26-a584-979f47033ffe","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We would like to thank Imran Iqbal, Kirsten Marshall-Thomson and Lynsey (sorry we don’t have her surname) for facilitating our flat hunting process. They have all made the process easier for us and have been very helpful. Thank you again, we are loving our new flat!","createTime":"2023-09-10T23:00:00.000Z","locationID":"DJC"}},{"id":"10f978e7-25b9-5563-a80b-89246334a92e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently had the pleasure of working with Kieran, from DJ Alexander, and I must say that my experience was nothing short of excellent. Kieran went above and beyond in helping me find the perfect rental property, and his professionalism and dedication truly stood out. From the moment I contacted DJ Alexander, Kieran was incredibly responsive and attentive to my needs. He promptly scheduled a viewing of the property I was interested in, and he made the entire process seamless. His knowledge of the property and the local area was impressive, and he was able to provide valuable insights and answers to all of my questions. What truly sets Kieran apart is his genuine commitment to ensuring that I found the right property that met all of my requirements. He took the time to listen to my preferences and needs, and he showed me several properties that aligned perfectly with what I was looking for. His patience and willingness to accommodate my schedule for viewings were greatly appreciated. Throughout the process, Kieran demonstrated excellent communication skills, keeping me informed every step of the way. He was always reachable and responsive, making me feel like a valued client. His professionalism and attention to detail gave me confidence in DJ Alexander's services. In the end, thanks to Kieran's efforts and expertise, I found my dream rental property. I couldn't be happier with the experience, and I highly recommend Kieran and DJ Alexander to anyone in need of property management services. Kieran's dedication, knowledge, and outstanding customer service truly made a positive impact on my property search journey. Thank you, Kieran, for your exceptional assistance!","createTime":"2023-09-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3b59f576-2513-5cff-859f-b49deb706955","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thanks to Kieran Mooney Excellent and smooth service without hassle fo move in new home","createTime":"2023-09-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"608c414f-0f97-5e81-a07a-2ea4895f9c3b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent experience including arranging viewing, processing my application, and answering my queries.","createTime":"2023-09-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"000c3539-102c-5878-8cec-2984c1818803","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"I’m loving the whole experience,hoping for a good renting experience …many thanks to Asif Mohammad 😊","createTime":"2023-09-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"06395a40-549d-519d-85b5-e4c4c08a85f5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander and their very competent property rental department have shown exceptional care and attention to my needs. Laura McTaggart in particular was extremely helpful, taking great care and attention to my requirements with excellent communication at all times. I can only highly recommend Laura and her team for anyone's rental needs in Edinburgh. She is a real asset to DJ Alexander's.","createTime":"2023-09-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"addf3c3e-740f-5a6b-8bcc-9e3eb77ae6ea","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Laura Mctaggart and Imran Iqbal were exceptional in their support, understanding and great customer service skills to help me and my wife to move into a new place. I really appreciate it and hope your managers recognise how much of an asset yous both are! Thanks again U&S","createTime":"2023-09-04T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"592151fb-5557-5e05-ac2e-f6ee9f183aea","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Natalia has been efficient and extremely helpful in her role renting our flat out . Excellent customer service and people skills which is hard to get now if days !","createTime":"2023-08-31T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3b30d194-4d95-533e-a278-279148bb1dc3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We were so happy with the help we received from Sarah McIntyre at DJ Alexander's sales department. We have been dealing with the company as landlords the last couple of years, and have been very happy with the information and support. In the process of selling the flat Sarah was most helpful. We stay overseas and we were surprised how smoothly the sales process was. We were updated along the process and received good advise.","createTime":"2023-08-31T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b5ebabfc-a6be-5b3f-88f5-52dd98953da1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"After just moving from Australia and desperately trying to secure our flat, Laura McTaggart was incredible in getting it over the line. I can't speak highly enough of her who genuinely cared for us, was flexible and helped get us in the place. She was accommodating and assisted me along the whole process, we couldn't have done it without her.","createTime":"2023-08-31T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d168a4d3-fdf2-562a-be27-c6dfdb05586b","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"The application process as a tenant was very efficient and easy. When we had questions, our contact Laura Mctaggert was very friendly and helpful and quick to respond.","createTime":"2023-08-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3a481554-dd85-56e1-bfcd-32c627aa9df0","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Having had more Edinburgh flat viewings than most, I wanted to share that I found James a real breath of fresh air as an agent - usually I prefer seller viewings, they're more relaxed and you get a more realistic insight. But from the off James treats you like a human, listening and taking on board your feedback, along with your priorities. This means he can advise accordingly and give you extra helpful info, rather than a robotic salespitch. He's genuine and also more transparent re offer expectations. For someone who finds Scottish closing dates off-putting this is really appreciated. James' kind and cheerful courtesy also stands out and much improves the whole viewing experience. It also means the property sticks in your mind more 😊 Thank you James!","createTime":"2023-08-30T23:00:00.000Z","locationID":"DJC"}},{"id":"cfd0ad37-88fd-5040-b2e7-dbfc87d4f9db","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"As a landlord I get regular updates and communications. Queries are responded to promptly. Good customer service, especially from Amaani.","createTime":"2023-08-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2c7622c9-1de4-54bd-9a96-ad8f0682f813","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great experience.. And special thanks to Diana for showing a wonderful property","createTime":"2023-08-30T23:00:00.000Z","locationID":"DJG"}},{"id":"4e6f362e-754a-53f7-b7a8-a14b3e9fbd44","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently had the pleasure of dealing with DJ Alexander Letting Agents, and I must say, the experience was nothing short of exceptional. In particular, I would like to extend my heartfelt thanks to Lynsey Burr and Giulia Ceccarelli, who went above and beyond to help me out of a tight spot. On the day of my move, I accidentally left my keys in a bag, which was loaded onto the moving van headed for Edinburgh. To make matters worse, my train was scheduled to reach Edinburgh late at night, which meant I would be stranded outside my new home without a way to get in. In my panic, I reached out to DJ Alexander and was fortunate enough to speak to Lynsey and Giulia. They were incredibly understanding and empathetic and immediately sprang into action to help me out. Despite the late hour, they arranged for a set of keys to be left for me in the drop box, ensuring that I would be able to access my new home upon my arrival in Edinburgh. I am grateful for Lynsey and Giulia's swift and thoughtful response. They turned what could have been a very stressful situation into a seamless experience, and I am truly thankful for that. I would highly recommend DJ Alexander to anyone in need of letting agents in Edinburgh. Their professionalism, efficiency, and genuine care for their clients is unparalleled. Thank you once again, Lynsey and Giulia, for your outstanding service!","createTime":"2023-08-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1a125136-8fc6-57fa-a6bb-5cdbb839aa43","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We couldn't have asked for a better experience with DJ Alexander assisting us to find and secure our new flat. Natalia Piekarska was a great help in our flat search, assisting us very well despite challenging circumstances surrounding finding a 3 person HMO flat during the busy summer months. The viewing was arranged very efficiently and I found Natalia to be extremely knowledgeable and personable. Any queries were responded to quickly and extra help was always on hand when we needed it. Laura Mctaggart in the applications team was fantastic in letting us know exactly what steps were needed to enable us to sign the lease for the property and get this turned around in a short space of time. Laura was also on hand to provide quick and helpful responses when we had questions.","createTime":"2023-08-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b01d261f-d57b-56ba-acbf-1bb51fece819","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"After struggling all summer to find a suitable property, we had a lovely and informative viewing with Asif and loved the place. As a group of students (one of us international) we had a complex case but, throughout the process both Anita and Asif were extremely helpful and responsive. We felt incredibly supported throughout and we are excited to move in!","createTime":"2023-08-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"22c09953-e61d-52ad-bd86-84f6df3cdc5f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Moving into our home couldn’t have been made easier especially with the help of Caroline Connelly and Diane Harte. They both were very helpful and informative during the whole process. We would also like to say a big thank you to Caroline for making us feel so welcomed and at home from the first viewing onwards.","createTime":"2023-08-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ee902762-8399-5d2d-8292-d249880dd849","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Dj Alexander provide reasonably priced, excellent rentals in Edinburgh city centre. Kieran Mooney, the PM, has been extremely helpful, from our viewing to finding out our applications had been accepted for the flat on the same day! Couldn’t recommend the service Kieran provided through Dj Alexander enough!","createTime":"2023-08-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7c1cb1c3-7007-5db1-b752-fbc7c61fcba2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have used DJ Alexander for a number of years to manage tenancies in my Edinburgh flat and find them very proficient and reliable. They are well organised with a single point of contact from the landlord’s point of view and any issues that arise from both tenant and landlord are swiftly dealt with. They keep on top of all the legislative requirements involved in letting a property (gas cert, legionella test, electrical condition tests, Pat tests, etc). They have a property maintenance facility which can be deployed to fix small problems at short notice. Their billing / accounting system works well and is easily understood. Staff are very approachable and seem happy in their work which makes me think they’re good to work for too.","createTime":"2023-08-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e7ed7a86-1b5d-587b-8a77-c11b3fb73718","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have been looking for a 3 bedroomed flat for a few months now without success. We have finally found one now thanks tonSarah Liu. She has been a great support, kept in touch with us regularly, even after hours. She has been very caring, helpful and profession through the process and is an asset to your company.","createTime":"2023-08-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ef803b8f-e2ce-59ba-85da-87b6d95cc891","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"After struggling to find a flat before returning to university, Kieran Mooney (our property manager) was extremely helpful during the process of finding and securing somewhere to live. Very thankful for all his guidance and time!","createTime":"2023-08-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"134ecc19-adb8-5bc1-b582-7fe8df0374ff","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Amazing experience with Dj Alexander and my agent Asif Mohammad And Gill Robertson highly recommended. I felt very well taken care of by them from finding a flat to processing my application. Their negotiation skills were top-notch and they helped me to get a flat in very short period of time. They were always available and went the extra mile to make sure I am comfortable throughout the process. Many thanks to them and their team. 😊","createTime":"2023-08-26T23:00:00.000Z","locationID":"DJC"}},{"id":"ff626df4-b182-5181-a157-3080e89166d5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Kaiya.Marr replying to messages quickly and efficiently","createTime":"2023-08-21T23:00:00.000Z","locationID":"SLA"}},{"id":"277741d5-b4db-5232-be9a-e52500773649","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kieran Mooney was highly competent, professional in manner, courteous and helpful. He was kind and helpful at the viewing appointment, answering all of my questions clearly. As this was my first time applying for rental accommodation in the UK, I very much appreciated Kieran’s clear and timely communication. His guidance and thoroughness made this process much less complicated and therefore less stressful! I would highly recommend DJ Alexander and Kieran Mooney to others!","createTime":"2023-08-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"853e826f-98df-5da9-8c3a-2c9b6ff08270","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander have been absolutely fantastic at helping us secure our flat. The process was stress-free and easy. The property manager Natalia was incredibly helpful and welcoming. I would highly recommend anyone to go through this agency when looking for a property in Edinburgh.","createTime":"2023-08-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4fdb04e9-9baa-5151-ad6e-189598496d95","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"As a landlord - Excellent service, always get a prompt reply to any query/issues. Efficient. Abercromby team (who manage my properties) are great to deal with.","createTime":"2023-08-20T23:00:00.000Z","locationID":"DJC"}},{"id":"3d4dd884-ac02-5ae3-9d01-bb5844416171","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The team were brilliant and Yasser in particular went above and beyond to make sure everything went through fast and easy. Would definitely work with Yasser again next time I’m selling property","createTime":"2023-08-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"de2a1159-fc54-5e0c-b272-b5c8a057122f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great support from Johanna Burvall; from the initial viewing which had to be postponed as I was stuck in traffic (and Johanna managed to find a later slot despite her busy schedule) through to moving in. Responsive, really helpful throughout and a pleasure to deal with.","createTime":"2023-08-17T23:00:00.000Z","locationID":"DJC"}},{"id":"1f8bb7ab-803e-5e25-88ad-72d7c9de6c6a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"From the moment I approached DJ Alexander Letting Agents, I was met with nothing but professionalism and dedication. I'd like to give a special mention to Asif Mohammad, our property manager, who went above and beyond to ensure we found the perfect property that met all our needs. His insights and dedication made the entire process seamless. Not only did Asif show a keen understanding of our requirements, but he also provided invaluable advice, drawing from his vast knowledge of the local market. His personable nature, combined with his unwavering commitment, made it feel as though we were not just clients but friends. Our application advisors, Erin French and Rebecca Fowler further complemented this experience. Both were instrumental in guiding us through the application process, answering all our queries and ensuring that every paperwork was in place. They diligently guided us through the application process. If you're looking for a letting agency that truly cares about its clients, then DJ Alexander is the way to go. A big thank you to the team, especially Asif, Erin, and Rebecca, for making our experience so memorable!","createTime":"2023-08-16T23:00:00.000Z","locationID":"DJC"}},{"id":"dffde84a-89f0-55fe-8005-f69ba033eaef","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"It was a great great great experience. The agents are friendly and very understanding as well as prompt with their duties. Special thanks to Gill and Diane who made it possible for us to rent a house fitting our needs. 100% recommended to all looking for a house.","createTime":"2023-08-16T23:00:00.000Z","locationID":"DJG"}},{"id":"493d9f43-9962-51e6-98bb-b973522632bf","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"The team at DJ Alexander were simply incredible, and I don't say that lightly. Mark and Ashley went above and beyond to get me the right rental property, even though my situation was complicated by my disability. Moving house is always stressful, but these guys at least made that little bit easier! Highly recommend!","createTime":"2023-08-15T23:00:00.000Z","locationID":"DJC"}},{"id":"5beaa798-ec76-5513-a137-a6882e7d8df3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our Property Manager Asif went above and beyond with our request to keep a dog in our flat. When we originally asked back in September of 2022, the landlord refused our request. However, deciding to be cheeky, we thought we would ask again a year later in August 2023. To our surprise, Asif went beyond what we ever had expected. He corresponded back and forth with the landlord over a period of a week and managed to convince them to allow us to keep a dog in our flat. I really would recommend Asif to anybody thinking of renting from DJ Alexander. Asif has given my partner and I the opportunity to welcome a dog into our lives - which we never thought would be possible as tenants. Leaving a 5 star review for him, with the additional note that if I could leave more, I would.","createTime":"2023-08-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"92d29d2a-e429-54cb-82e7-eb66fbff1930","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The team at DJ Alexander were simply incredible, and I don't say that lightly. Mark and Ashley went above and beyond to get me the right rental property, even though my situation was complicated by my disability. Moving house is always stressful, but these guys at least made that little bit easier! Highly recommend!","createTime":"2023-08-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c4c210dc-dc52-556b-bc05-eb07b1f82624","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Really smooth process dealing with DJ Alexander, from the automated application system, to the communication from the staff. Gill Robertson-Cree, in particular, was really great, as a point of coordination with the rest of the DJ Alexander team (e.g.. accounts, maintenance etc). Thanks for making this a really pleasant experience, in challenging times!","createTime":"2023-08-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"51eb0dc1-76ac-5d10-92bd-02d86689ddb3","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Imran and Finlay were amazing when it came to helping me find a flat.","createTime":"2023-08-14T23:00:00.000Z","locationID":"DJC"}},{"id":"fa28ed4c-d704-5253-8c7a-d78aaa281233","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have been blown away by the care and thoroughness of a rental application made. Gill made the process feel so easy and it’s was amazing to have her there, always willing and able, to guide us through the whole process. We had given up hope finding a rental in Edinburgh, and so it’s a huge relief to have this all arranged with the move in date, just around the corner! We can’t thank you enough!!!","createTime":"2023-08-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ed24a642-3cc9-5f68-8780-16939ef7d6fa","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have been with DJ Alexander for many years and I am happy with hot attentive and responsive the team is. All my inquiries are handled with care and professionalism and I am enjoying my experience with them. Thank you all","createTime":"2023-08-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"da73896d-2b29-55c1-9264-4445faa26783","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander were brilliant from start to finish. Their communication was clear and prompt. Hassle-free service, would definitely recommend.","createTime":"2023-08-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4f2f4e7f-64e3-5911-8719-c05fd0b67f85","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have used DJ Alexander for several years to manage my own property after having dealt with them for several years prior through my work. I have always found them a good firm to deal with and responsive to queries and flagging when there are issues at the property. I find the end of tenancy and any inspections reports comprehensive and practical.","createTime":"2023-08-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0a28f1e0-bf73-5ecd-9515-df52cf5db7d0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Paul, James and Rebecca were all excellent in helping us get our flat in a quick and efficient manner. Very impressed with the service - would definitely recommend!","createTime":"2023-08-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9a3ee7bf-5898-5559-9fd2-8206bba6dbdc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We are lucky to have DJ Alexander for rental services for nearly one year with excellent services by prompt reaction on the repair and maintenance of the property! Thanks for the reminder of the tax report deadine and the market trend and news periodically! We have no worry about the rental matters!","createTime":"2023-08-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ea9870e9-9a4f-5e7d-853c-4a8f25d094ee","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I had the pleasure of communicating with Gill Robertson-Cree for my latest lease as a tenant. She was extremely helpful and responsive throughout the entire process and I would recommend her to future tenants involved with DJ Alexander.","createTime":"2023-08-10T23:00:00.000Z","locationID":"DJG"}},{"id":"16ef417b-37be-5ec1-ab00-cc1f19c8f7e6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"After disappointing service from another company, we moved to DJA who managed the letting of our flat for a number of years. When the time came to sell the flat, DJA seamlessly went from letting agent mode to estate agent mode and made the whole process effortless. This was especially helpful seeing we live far away. Good communication, a good urgency about the whole process, well done them.","createTime":"2023-08-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"970cf262-b5af-59bb-8686-b2eda559fd7b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I’d like to mention how well looked after we were by Laura Mctaggart when my son ws recently looking for a home in Edinburgh. I work for an estate agent in the Midlands but was surprised by how busy and competitive the market there is; however, Laura answered all questions quickly and reassuringly, and helped him through a stressful time. Highly recommended and thank you!","createTime":"2023-08-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6d6f18b9-4048-5c0b-8766-800c01a6c43d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Asif was absolutely amazing in making our move as stress free as possible. He was professional throughout. He listened and acted to suggestions as well as providing advice and support. He is extremely personable and always available for any questions. Definitely recommend to anyone looking to rent a flat.","createTime":"2023-08-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e03a013f-56da-5829-8732-17c262abf63a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"What a huge difference DJ Alexander have made since taking over from the dismal Braemore , easy & clear communication and emails replied to on the same day with respect. Special mention to the DJ. Aleander Thistle team 👍🏼","createTime":"2023-08-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8a296de7-7392-50da-be4c-57a4a57e64fa","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Just a quickie to recommend DJ Alexander. I have always been very satisfied with their quick and professional services in the crowded Scottish market. Very helpful, efficient and polite staff. Mrs K Johns","createTime":"2023-08-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"dee5514e-73c8-5b1d-a979-64a144327c30","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I just rented a flat with the help of DJ Alexander, it was a smooth process and Diana was the point of contact. She showed us the flat and helps us checkin. Really nice service and help. Thank You","createTime":"2023-08-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b9abc6b9-cb52-5708-b630-b07745ccd707","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great service throughout and they managed to secure us with a great offer in 14 days! Sarah, James and Sara were amazing. Super helpful and they went the extra mile to sell our flat. I would highly recommend!","createTime":"2023-08-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"813752fb-db37-59f7-8893-b2f51e2012d8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I can highly recommend DJ Alexander for the very competent and efficient handling of the sale of my flat in Edinburgh. The sale was conducted by Sarah McIntyre who was at all times very professional and prompt with her replies to my queries. At all times I felt I was getting her full attention and being given good sound advice as to the preparation of the property for sale. She was indeed correct with all her suggestions and the property sold relatively quickly with no issues. Her colleague James Coyle marketed the property very well and I thank him for his attention to detail and again for his very prompt replies. All told the team did a very good job and I can highly recommend them for their professionalism and overall efficiency.","createTime":"2023-08-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1f7d9793-a9fb-580c-b682-b476a55c064f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"DJ Alexander have fantastic staff members, I have been living in one of DJ Alexander properties for 3years and 8 months, the support I get from staff is top-notch Natalie and Imran are some of the staff I have encountered and they were supper supportive, they were very professional and have good sense of humour, they respond swiftly even during their thigh schedule,I will recommend DJ Alexander to anyone looking for a property 👍.","createTime":"2023-08-02T23:00:00.000Z","locationID":"DJC"}},{"id":"02737c08-5926-500d-bdad-2d930a4e0920","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Asif Mohammad was very helpful, he answered all my questions with detail. I had a great time at the viewing and was pleased to hear back so quickly about the flat.","createTime":"2023-08-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ed81d571-b346-51ca-b828-c841f6762272","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had a wonderful meeting with Sarah, the letting agent, today. She was friendly and helpful to address all our questions, ensuring we left with a clear understanding.","createTime":"2023-08-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"191d2807-9fa4-5a84-a6b6-8a70cd697d6f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Laura McTaggart was our DJ Alexander agent who helped in securing our rented flat in Edinburgh. We were very anxious through the whole process but Laura was very responsive throughout and made sure we got the house within the promised timeframe. Working with her helped ease our nerves about the whole situation. Thanks so much Laura! Huge thanks to Lauryn Fraser and Juanita Cappilati for the viewings and initial consideration of our applications!","createTime":"2023-08-01T23:00:00.000Z","locationID":"DJC"}},{"id":"45a0e379-69af-5f8b-807c-ed3edc6d098f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Natalia and the team at DJ Alexander were so helpful with organising the renovations and finding me new and suitable tenants for my Cottage in Cramond.","createTime":"2023-07-31T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f5f3199f-ecf7-55bc-9b02-727dadf037c2","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Just starting a tennacy and the process was simple Jemma that i spike to was very good at keeping me informed and able to answer the millins of questions i had for her","createTime":"2023-07-27T23:00:00.000Z","locationID":"SLA"}},{"id":"90e4610e-d973-5350-ac4f-c83169c5ea53","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Keiran has been the most awesome property manager i have witness till now. He was generous enough to patiently wait while i was running late for some other critical commitments. He explained quite well of the property and where abouts. Cheers Keiran! you rock!","createTime":"2023-07-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"06cdc180-89e8-51bf-a4b0-545e2772113d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Although I arrived late to my viewing because of road confusion, Asif did not show the least bit of resentment towards my lateness. He was quite flexible. He offered to either tour us around or let us look at everything on our own as we asked questions as we went. As soon as I asked Asif a question, he provided an instant response with an answer. He has been very prompt in his responses to my emails and has walked me through the entire procedure. He is a valuable asset to the company and he is helping to make the transition that I am going through as painless as it possibly can be for me.","createTime":"2023-07-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a1e7344b-ccb6-539b-98fb-0e23b1e9f0ac","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I Have been with DJ Alexander for 4 months now and have found them very helpful. They found me a tenant within 2 weeks and delt with all the the paperwork and utilities promptly. I would recommend them and have been pleased with their service.","createTime":"2023-07-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"aab0b823-8de9-5bef-bead-b6d437f17758","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Had a very good experience with Asif Mohammed through DJ Alexander. I really appreciated his willingness to work with me as I was at our town at the time of applying for my flat, and he let a friend view it on my behalf. He was very prompt and informative in his emails.","createTime":"2023-07-25T23:00:00.000Z","locationID":"DJC"}},{"id":"5fdc7597-43e5-5664-bdef-988e24e4e374","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Thank you so much to Asif Mohammed for all his help in securing my tenancy. He was extremely responsive and went above and beyond to assist me!","createTime":"2023-07-25T23:00:00.000Z","locationID":"DJC"}},{"id":"805bd0ba-df55-578b-aa0f-3545a744e098","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very helpful, Gill especially as he had fast replies and was happy to answer my many questions!","createTime":"2023-07-25T23:00:00.000Z","locationID":"DJC"}},{"id":"445793e4-e0dd-52cf-a403-5924e1bb89cd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had a very good experience with Asif Mohammed through DJ Alexander. I really appreciated his willingness to work with me as I was at our town at the time of applying for my flat, and he let a friend view it on my behalf. He was very prompt and informative in his emails.","createTime":"2023-07-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"939ec762-65ca-59e7-bf65-df6be2346990","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It’s a really nice viewing today. Sarah was so thoughtful and considerate, she came down to check on us herself when we hadn't been able to get on because of a doorbell problem and answered my questions carefully. As an agent I thought she was really excellent and lovely.","createTime":"2023-07-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f504a475-139f-51c4-b8f7-538c3a9546aa","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander have been acting as agent for both our properties rented out in Edinburgh for over 10 years and the quality and level of service provided has been exceptional. We have full trust and confidence in them finding the right tenants for us, keeping the properties well maintained and keeping us informed and up to date with our accounts status.","createTime":"2023-07-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"56e5b9e7-5ba6-5334-9692-58a6ea50ef66","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thanks to Daniel and team Hanover, they manage our 90 flats with great skill, from checkout to new tenacy. they are on the ball with all reports and communication is first class. I would highly recommend them.","createTime":"2023-07-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c175cb4c-4f7d-570a-8ed9-277b5f568016","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Just moved into my new flat and the customer service and support I've had from the start of the process has been excellent. From viewing the flat through to signing the tenancy agreement was such a smooth procedure and only took around 4 days which I thought was insanely fast! Correspondence is always speedy which is awesome and a big shout out to Paul who has been very helpful from the viewing all the way to handing the keys over.","createTime":"2023-07-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f6cbd1b9-c563-579e-a398-40ccead4c021","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Experience from start to finish of finding the flat was brilliant and second to none. Huge shout out to Natalia for how hugely helpful she was throughout the process in sourcing the flats and arranging the viewings etc, she provided a brilliant service. Would never hesitate to use DJ Alexander moving forward.","createTime":"2023-07-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e3f91f18-c9d0-5133-977e-a9ef32a95240","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Can't recommend Maureen at Stonehouse highly enough. She was super friendly and extremely knowledgeable providing great advice and recommendations throughout the viewings.","createTime":"2023-07-22T23:00:00.000Z","locationID":"SLA"}},{"id":"6eba0998-8872-5d13-b2a0-edb4bc5e6d24","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"When I wanted to sell my 2 bedroom flat, quickly, I put my trust into a well known and long established Edinburgh based estate agent, in order to provide the service I needed, efficiently, professionally and with my best interests at heart. They succeeded beyond my expectations on all counts.. Excellent customer focus. My contact focal point kept me appraised at every stage of sale and offered the benefits of her long standing experience . I wouldn't hesitate to use them again.","createTime":"2023-07-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"36e1d2fa-c2a8-56bd-af76-f2bd950dc77b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent experience working with DJ alexander in this busy time when trying to find flat. There were a few issues with out application and Gill Robertson-Cree was very helpful in explaining the situation and finding a solution so that there was a positive outcome for everyone.","createTime":"2023-07-21T23:00:00.000Z","locationID":"DJC"}},{"id":"7d24b2e8-2f20-5266-b48a-35042a7e8a6a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Have very good experience with one of the DJ Alexander viewing agent named Imran Iqbal. Thank you so much for helping me in getting first home in UK","createTime":"2023-07-18T23:00:00.000Z","locationID":"DJC"}},{"id":"38650eb3-f033-55d0-b1e4-ea8de071ecb4","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Kaiya has been so helpful, warm and kind throughout the whole application process! couldn’t be more thankful.","createTime":"2023-07-18T23:00:00.000Z","locationID":"SLA"}},{"id":"06d8759a-eba8-5d29-9622-b5d39a2ba913","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Good marketing and advice. Very responsive to any queries whether by email or phone. Would recommend.","createTime":"2023-07-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a8d0a5d6-c800-59a0-86d4-b04c78332798","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Email correspondence with our property manager Georgia was really prompt and friendly. However, a couple of our appliances incl with the property clearly hadn’t been tested/inspected before move in. Overall a positive experience :)","createTime":"2023-07-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d0abf62c-1433-5d02-b2db-9e1b3f240e3f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Gill was Very helpful from start to finish, Couldnt be happier.","createTime":"2023-07-17T23:00:00.000Z","locationID":"SLA"}},{"id":"803f4abb-af07-54c1-ad09-b2962a4089e2","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Jemma has been really helpful in the process of finding and applying for a rental property.","createTime":"2023-07-16T23:00:00.000Z","locationID":"SLA"}},{"id":"cb989222-7272-51bb-825a-300f70fd5689","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"I was able to rent the flat remotely so really appreciated being able to do a WhatsApp viewing. The entire process of securing the flat was made a lot easier and less stressful due to the patience of the team at DJ Alexander.","createTime":"2023-07-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fcbe6444-ef02-5343-adcd-8ca1e6ee589e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Thank you very much for all your help. You have made the whole process easy and stress free. Really appreciate all your help and hard work! Excellent service provided by Gill Annand!, I can totally recommend the team.","createTime":"2023-07-13T23:00:00.000Z","locationID":"SLA"}},{"id":"e8833215-4b40-55c0-95f9-4ab7805dafb2","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Gill has been attentive and super helpful! I couldn’t recommend a better letting agent.","createTime":"2023-07-13T23:00:00.000Z","locationID":"SLA"}},{"id":"9cf47681-c3f3-57dd-94cb-9b8b5e55590e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Sarah's proactive communication and actioning has been hugely important in dealing with a property related issue, with minimal fuss and inconvenience to tenant and landlord alike.","createTime":"2023-07-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"30766a90-4839-53a1-9588-7c51251c2aa5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"If you need an excellent, timely and reliable services contact Stonehouse Lettings through Gill Annand and you will be glad indeed. I have relied on them for over a year now for my housing and the experience has been worthwhile. Gill Annand is very professional in her services. She is very dedicated and provides productive guidance.","createTime":"2023-07-12T23:00:00.000Z","locationID":"SLA"}},{"id":"63148e06-775d-5552-9ae5-5e6c831d14d1","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Stonehouse has made getting my first flat seem relatively easy and straightforward, fast replies and friendly responses. From first viewing with Gill who went above and beyond to my frequent emails with Jemma Watt, who has been a superstar at answering my millions of questions. Overall good review as I don't have anything to compare them too 😁😁","createTime":"2023-07-12T23:00:00.000Z","locationID":"SLA"}},{"id":"ed90f715-a63f-5c97-8d11-913de6c9ac5b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Sarah was extremely helpful and her regular communication and updates were great. She really helped us find a property in a very tricky market.","createTime":"2023-07-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"54c93f5e-6618-5b39-8353-529daa53faa2","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I had a great experience with this letting company. Gill is a lovely agent, who is extremely efficient and helpful. She made the process of getting my flat super easy and fast. Gill was even emailing me out of her working hours to keep me updated about my flat application. I really appreciate all of her help!","createTime":"2023-07-11T23:00:00.000Z","locationID":"SLA"}},{"id":"2cd09745-af75-505a-91a8-321580b92b48","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Responsive to enquiries, provides great solutions. The apartment and other things were exactly as advertised. I recommend them. Jemma was extremely helpful.","createTime":"2023-07-11T23:00:00.000Z","locationID":"SLA"}},{"id":"39d350b0-e51b-585d-a7b0-dc093428b6c0","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Swift and efficient service rendered by (Jemma)","createTime":"2023-07-11T23:00:00.000Z","locationID":"SLA"}},{"id":"337c0d5a-4a60-5b49-aeb7-a3badcd5fe58","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Imran was very responsive when it came to securing our flat. He was extremely helpful and understanding and ensured the process was as straightforward as possible","createTime":"2023-07-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"30c9f723-66a5-57d2-845d-e2aeb534c8f6","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Really helpful team. A big thank you to Carol & Imran for making the entire experience so smooth and such a quick and easy application process. Great company.","createTime":"2023-07-10T23:00:00.000Z","locationID":"DJC"}},{"id":"b96e608f-37cf-52b9-8978-c317f301ff40","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Just moved in to a property marketed by DJ Alexander, they were helpful and supportive throughout the purchase process, quick to respond to emails and hand delivered our keys to us the day we moved in. Excellent service!","createTime":"2023-07-09T23:00:00.000Z","locationID":"DJG"}},{"id":"dc3e88da-7c35-56d5-a1fb-ca55ee22cf90","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Just moved in to a property marketed by DJ Alexander, they were helpful and supportive throughout the purchase process, quick to respond to emails and hand delivered our keys to us the day we moved in. Excellent service!","createTime":"2023-07-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"dd6d3f7a-81f9-5a28-a6a3-909ae6b6e7e6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Asif Mohammad was very helpful and responded very quickly to any concerns/issues that I had.","createTime":"2023-07-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7161b0b5-05a0-5da3-8264-f2bcab5716df","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"In the midst of a long and bleak rental hunt in Edinburgh with only 2 more weeks left despite willing to settle for far less, Asif went the extra mile in helping us secure our dream home. Asif has been reliable, efficient and professional with great character. Thank you Asif, from the bottom of my heart.","createTime":"2023-07-08T23:00:00.000Z","locationID":"DJC"}},{"id":"9a55d1f1-94db-5641-a4f1-3f84c03e8c76","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I would like to express that DJ Alexander property agency provide an excellent services. I felt they have been done my request as kindly consideration and smoothly process. For example, I had an appointment quickly for viewing flat and after they immediately arranged an appointment for my paper application in their office at the following day, because my medical reason I requested it without online application. The process went smooth and easy to communication with all staff. I and my children are very happy to in the home as it is a very nice flat. I would like to recommend to friends who need a home in the future.","createTime":"2023-07-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"31d5f70f-0761-5b8c-b8d3-e9deed4d198c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The service I got from Dj Alexander was very satisfactory. My big appreciation goes to Keiran porteous for prompt response and assistance.","createTime":"2023-07-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"790c3ef5-be5a-5446-a010-d7b5d7613a09","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Really fantastic help, from both Ashley Smith, Caitlin Butler, Mark Hall and Laura McTaggart. Prompt replies in a quite tight schedule. Supported me and went out their way to source potential properties for me. Application was handled smoothly. Really quick and efficient. Handled questions well and explained them brilliantly whenever I had any queries. Brilliant service, and has made my moving process a breeze. Would highly recommend!","createTime":"2023-07-06T23:00:00.000Z","locationID":"DJC"}},{"id":"d561ca4d-9c9b-5b26-aa7b-c7e14368aa0e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Highly professional and hard working team will assist you through out your search of property in Edinburgh. I had a very good experience with them and I recommend all seekers to get in touch with them. I take this opportunity to thank DJ Alexander and specially \"Caitlin Butler\" who has been a kind and helpful person to me. I remember that she always took my calls and responded to my emails and tried to help me with my situation. I wish the \"awesome DJ Alexander team\" a great success ahead and keep doing the great job. Regards Anil Kumar Rathore","createTime":"2023-07-05T23:00:00.000Z","locationID":"DJC"}},{"id":"fd5fc67b-06f0-50af-8fbe-6995099d4621","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Stonehouse has been very helpful in my pursuit of a flat in Aberdeen. I had a fairly complicated situation and they were excellent in helping it be a smooth experience. In particular Jemma Watts was an absolute super star and I recommend her whole heartedly!","createTime":"2023-07-04T23:00:00.000Z","locationID":"SLA"}},{"id":"c76e139c-7b2c-5ea9-805b-13b39b54ad81","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Agents with DJ Alexander are so helpful with the application process, showing people around the flats and answering any questions. Sarah Liu was helpful with answering any questions :)","createTime":"2023-07-04T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bd3db42a-5faf-517e-9c0c-99157fd06ada","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Thank you to application advisor Laura Mctaggart and property manager Krystian Niewinski for their speedy replies and kind support throughout the rent application process. This made the whole process significantly less stressful!","createTime":"2023-07-03T23:00:00.000Z","locationID":"DJC"}},{"id":"4b4cfad0-1dd9-5f3a-a2aa-45736e7dcf93","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I recently had the pleasure of using Stonehouse lettings as the agency that helped me secure my first professional flat. Gill Annand is the most friendly and helpful person I have experienced within an agency and I can’t thank her enough for her time during the process.","createTime":"2023-07-03T23:00:00.000Z","locationID":"SLA"}},{"id":"18ca07ee-6135-5190-90e1-955941a9bef8","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Stonehouse were fantastic at helping me with my search for an apartment Found exactly what I wanted and to the exact spec as well Gillian was very helpful from start to finish Cant recommend enough","createTime":"2023-07-03T23:00:00.000Z","locationID":"SLA"}},{"id":"d6ecb240-7bbb-5b0b-a7ae-094d2cf7a383","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Our point of contact was Asif Mohammad who was excellent and helped my daughter secure a property in the difficult Edinburgh market. He went above and beyond and I have already recommended him/DJ Alexander to my friends and family.","createTime":"2023-06-30T23:00:00.000Z","locationID":"DJC"}},{"id":"d4210c99-8a1e-5bc3-8a2d-148a843d44d5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander team specially Lynsey has helped us to get the property viewing & promptly responded us with the queries we had. Thanks for helping us through. It is truly appreciated.","createTime":"2023-06-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c498af33-5812-58e6-9740-3139eb08f0ee","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Brilliant company to deal with, found me exactly what i was looking for. Really good service from Gill and Paul too!","createTime":"2023-06-26T23:00:00.000Z","locationID":"DJS"}},{"id":"4b3f99b9-722d-593b-ba5e-746bab2ea385","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Doing a good job. Keeping me up to date with the condition of the property. Good at chasing up any problems","createTime":"2023-06-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e2a7aa09-2d9b-5608-a3ea-8312c9dd0331","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My partner and I recently moved to the UK and enlisted the assistance of DJ Alexander to find the perfect home for us. We met and had the privilege of working with Paul who's kindness, dedication, and professionalism was a massive support to us in such a turbulent time of change. Paul was extremely knowledgeable about the areas and the properties within his portfolio, always answering every question we could have before we could even ask it. The process was smooth, well explained, and streamlined in regards to the paperwork side of things, and the use of Goodlord was an innovative and intelligent touch to the process. After having done viewings and working with a few other letting agencies around Edinburgh, we are extremely pleased with our decision to continue working with Paul for how above and beyond he and everyone on his team went to find us our new home. I also want to extend a thank you to Lynsey who was instrumental in helping us to organize our property viewings and who's friendly service and prompt communication was greatly appreciated given everything else going on. Thank you very much Paul and Lynsey for all of your tremendous help and support, it will not be forgotten.","createTime":"2023-06-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"35920719-20bb-515a-8570-461a588f457e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had not a very nice experience with dj Alexander. This year a young man came. His name is Mark Hall. I was very sceptical but Mark did what he said.. I wish there were more so experienced, kind people as he. I know I can trust him. I wanted just to thank him for what he has done, he is just a amazing person.","createTime":"2023-06-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"05e67c70-de97-5473-9209-5b5bf24f2a31","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"The flat hunting was not easy, but got it done with DJ Alexander. Their agent Johanna Burvall was the best I have met so far living in Edinburgh in 5 years. Would deffo recommend.","createTime":"2023-06-20T23:00:00.000Z","locationID":"DJC"}},{"id":"da597dde-01f9-531d-8d7d-9cfd67da88b9","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Because you are well organised , with good experience, trustworthy. Thanks","createTime":"2023-06-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3dbc760c-ea19-58fb-8a97-a4953a67bb06","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very helpful and kind agent Imran. Booked the viewing for a property but didn’t meet the standard and invite me to see another, with is more suitable for me.","createTime":"2023-06-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2d7016ff-0342-5e0f-bd5a-aabc4347d12d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Abby was hugely helpful to me. Answered all questions in a timely manner, set up service appointments, and gave general guidance as needed. We purchased a flat for our son to live in as a student - and we are in California! She even directed us to a solicitor to complete the purchase. This was an entirely new process for us and very different to how it is done here. Yasser was also extremely helpful with a lot of little details and we are extremely appreciative.","createTime":"2023-06-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0a50fe47-d990-5be6-b15a-61eec8aaaa36","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Keep up the good work. This is the second flat we have sold this year with D J Alexander and we couldn’t be more complementary. 16 years now dealing with the same company so I think that says it all. Bravo !!","createTime":"2023-06-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cdea1a86-2a80-5898-9637-792182aaa85d","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Thanks you Stonehouse especially Jemma Watt, she never got tired of my questions 😊. I will chose Stonehouse lettings over and over again. I appreciate you all.","createTime":"2023-06-14T23:00:00.000Z","locationID":"SLA"}},{"id":"bb61cc3c-0d06-5dd6-b758-e31f64ec2ac1","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We are so very grateful to DJ Alexander Edinburgh but most especially Ashley. She has been amazingly supportive, incredibly caring and such a huge help to our daughter and us. Our daughter has been having such a roller coaster journey trying to rent a property for her third year at University in what is a very crazy rental market at the moment. Ashley has gone above and beyond to do anything she can to help and as we live 500 miles away on the south coast of England having her support has been an absolute godsend. Her communication has been fantastic and we have felt reassured during every step of the process. We are now in the very happy position of having found a fantastic property and are looking forward to having Ashley as our property manager going forward. We feel very lucky to have found a property manager who cares so much. We have also found the credit reference and guarantor check process to be incredibly smooth and accessible. Thank you so very much Ashley and D J Alexander. We can now sleep at night! Paula & Matt O'Grady, Hampshire, England","createTime":"2023-06-13T23:00:00.000Z","locationID":"DJC"}},{"id":"90adc724-66d0-5f57-ab61-abe92c64d2fc","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Helpful in the tenancy process.would be great if the wait time for maintenance work is less.","createTime":"2023-06-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b8abfe9b-6b5d-5f82-8859-9e405912cb51","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Good service","createTime":"2023-06-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7868d0ca-0688-5289-81b7-a24101745435","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"All good Excellent handling thing etc","createTime":"2023-06-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e4d25ea7-ddbd-5750-919f-e125c3f5f6b2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Throughout my experience, I have consistently encountered straightforward procedures that facilitate a smooth letting process. Francis Albert was highly personable and supportive and provided exceptional assistance and guidance. Her friendly demeanour and helpful approach greatly contributed to my positive experience.","createTime":"2023-06-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7efc1601-c710-54db-9021-56b6672745b3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Prompt response on all enquiries, swift reply to mails and above all the staff's professionalism was awesome.","createTime":"2023-06-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fef7c747-de31-5888-8da8-ad044c7304fd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Lovely staff, great attention to detail and the whole experience was extremely smooth, would highly recommend","createTime":"2023-06-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"89efcd7b-8120-58be-8fbb-ddb5c30dc62e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am impressed with DJ ALEXANDER staff Especially Asif Mohamed He was so professional","createTime":"2023-06-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"301ab4f2-c59b-518a-a831-29812648a9de","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"End to end process was very smooth. Good communication, documentation","createTime":"2023-06-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"40976dec-7784-576a-a51f-0c36f8be97f8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great service and very helpful team","createTime":"2023-06-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"341d9fd6-8faa-5da1-ab8c-c5ddb23cb2a5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very responsive and nice people.","createTime":"2023-06-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"05110098-ce43-581a-ba4c-1623ac16edf9","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"This agency is reasonable: contracts are clear, they are helpful in resolving tenancy issues, and they are reluctant to perform maintenance works.","createTime":"2023-06-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"39320d6e-ccd1-5b24-a7c7-3bf5e9440e20","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Highly recommended. Very trustworthy and the agents are available over call for any enquiries or maintenance. Thanks to Imran Iqbal for always responding to my queries patiently and being quick with providing resolutions.","createTime":"2023-06-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7411895d-28fc-5f65-a541-755afa4617eb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Hey, I must say, the service was absolutely fantastic! They were incredibly quick and exceptionally helpful. They went above and beyond to fulfill my request in record time. I'm genuinely impressed and deeply grateful for their outstanding assistance.","createTime":"2023-06-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a83fc410-d7f8-5917-94e7-11ba58172da6","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very reliable company. Carol and Giulia helped me out in securing apartment and moving in after 6 months of rigorous search for house in Edinburgh. I almost gave up but they renewed my hope and my family’s. God bless Dj Alexander and most especially their wonderful agents I mentioned above. Guys, trust them always.","createTime":"2023-06-06T23:00:00.000Z","locationID":"DJC"}},{"id":"266309f2-f2e1-555c-bb60-0ed99689f73a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Good, prompt and always available assistance from Beth Robbie.","createTime":"2023-06-06T23:00:00.000Z","locationID":"SLA"}},{"id":"4896a560-83da-5143-a329-4c0a7f308dff","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Somehow, it took me until my 30s to rent directly via an agency. After all the horror stories, I'd been nervous, especially at a time when there's a rental shortage, but DJ put my mind totally at ease. Throughout my tenancy (a PRT two years and counting), they've been professional, easy to contact and very responsive. In addition, they've offered help with small issues in the flat and been very on top of liaising with the landlord for bigger ones. When my former flatmate and I were at loggerheads, they were incredibly objective, fair and professional, going above and beyond to help us resolve the matter without favouring one or the other. It doesn't hurt that they're friendly and easy to talk to, either. They don't make you feel like a number. If ever I leave this flat, I will absolutely look for a new place via DJ. I can't imagine going anywhere else when their people are consistently brilliant. A big thank you to all those who have been involved in my tenancy so far, with a special shout-out to Taylor, Giulia, Maisie, Dan, Martyna (no longer there but an absolute gem) and Mark in maintenance.","createTime":"2023-06-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"51ce7367-5e7b-53db-bffb-202f4cc63993","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander are so professional and made our moving in process so easy. They were so helpful & always on hand to help with any questions we had, which were very few as they guided us all the way. I would highly recommend them!","createTime":"2023-06-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"69291dcf-26dc-5cbb-a2b2-4bac2cc944f4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It was a smooth experience, I was briefed at every interval before I moved in. Will continually recommend DJ Alexander to other aspiring tenants","createTime":"2023-06-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"734d9395-f304-5096-b53d-cec41495a12f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The service was seamless and response was quick and precise","createTime":"2023-06-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2b7fc453-2545-54bf-b07c-d7df574b50f7","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Asif Mohammed was extremely professional in all my dealings with him - I was very satisfied with his service.","createTime":"2023-06-04T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"068d9ad3-7d86-5ef6-98aa-5f75cba3689a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very happy with the service i received from Beth Robbie St Stonehouse Lettings","createTime":"2023-06-02T23:00:00.000Z","locationID":"SLA"}},{"id":"4826327e-bb1e-5588-adb2-61268e04a943","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Since Beth has taken over as the property manager for the rental property I live in everything that has needed to be done has been completed in a timely manner","createTime":"2023-06-01T23:00:00.000Z","locationID":"SLK"}},{"id":"d71e77b0-934a-52e0-a095-c43b6e1a86fc","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Mostly had dealings with Beth Robbie shes a very nice lady, Very helpful and friendly. Same goes for all the staff I have spoke with. Excellent service. 5 star","createTime":"2023-06-01T23:00:00.000Z","locationID":"SLK"}},{"id":"d67c2725-a71d-585b-962f-9920e8e4d52e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The application process was smooth. I want to commend the Dj Alexander team, Gill Robertson & Asif for a splendid job done. Additionally, a massive thanks to Asif Mohammed for ensuring that the property was professionally cleaned prior to the move in date.","createTime":"2023-06-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ef1505e7-fb66-56a2-8003-be98f287bc2d","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"","createTime":"2023-05-31T23:00:00.000Z","locationID":"SLA"}},{"id":"5b7f7bb5-fccf-500a-b8cf-3717cb3096c7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Asif Mohammed was incredibly helpful in pushing our application for a flat through. Additionally, he helped arrange an ideal move-in date as both of us are away for the coming weeks. The communication during the viewing and application process made the ordeal of trying to rent in this city far easier.","createTime":"2023-05-31T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"411773bb-f6cc-534d-b4c1-1b70c609c6bf","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Asif was my agent at DJ Alexander and couldn’t have been more helpful or friendly. We couldn’t find the property I was after but I wouldn’t hesitate to reach out to him again or recommend to friends. Thanks Asif","createTime":"2023-05-30T23:00:00.000Z","locationID":"DJC"}},{"id":"e3c4f26e-e6f0-5408-a000-e2ac83d86cd8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My experience with DJ Alexander has been wonderful due to the kind and friendly Imran. He was so lovely to talk to and was great at communicating the different stages of rent application and just went the extra mile to help us out.","createTime":"2023-05-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"879bf8a3-7352-54a0-aebd-2138e11674d6","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Natalie was very helpful and efficient. I would recommend this letting agent.","createTime":"2023-05-24T23:00:00.000Z","locationID":"SLA"}},{"id":"e9a62ac2-dc12-56a3-b252-31dd5fa0cb04","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Property was fine, but service by my property manager joel and the team was great through out my stay","createTime":"2023-05-23T23:00:00.000Z","locationID":"SLA"}},{"id":"db8664d3-0336-57f1-ad3d-56c1162f57e2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander took over as the property company for my flat a couple of years ago and I was a little nervous as I didn’t know the company however they’ve been brilliant. The system for reporting any issues in the property has been a revelation it’s so easy to use and requests have been dealt with promptly except one occasion and when I called to ask what was happening I spoke with Natalie who was brilliant. She got someone out quickly to look at the issue reported and it was promptly fixed. I had another telephone exchange with her recently by chance about something unrelated and she was just so friendly but also professional and so knowledgeable about the reason for my call. I’d recommend them to anyone.","createTime":"2023-05-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2bc7aeec-593a-5b50-b14e-c2ff5b6da7d8","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"As I am not originally from Glasgow I was unsure on the area that I was looking to live in. Stephanie provided me with fantastic information and guidance on the process of renting and general information on the area. Unfortunately the flat I viewed was not for me, however the information and guidance from Stephanie was outstanding. I would recommend DJ alexander to All.","createTime":"2023-05-21T23:00:00.000Z","locationID":"DJG"}},{"id":"976ddd61-374e-5f3e-a943-e17756feb875","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent customer service from the entire team. I let my flat using the services of DJ A and it has been a very positive experience. They offer a complete management service which makes letting completely hassle free. From the marketing of the flat to maintenance work between tenants to ensure the flat is always in great condition for future tenants. A+","createTime":"2023-05-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3a48bc48-6346-5151-9589-70c3d9159cfd","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"The process of finding a flat in Edinburgh with D.J. Alexander was very smooth. Asif Mohammad guided me very well with the home viewing and the apartment application process for securing the apartment. Laura Mctaggart was very helpful in guiding me through the rental application process and clarifying all my queries.","createTime":"2023-05-19T23:00:00.000Z","locationID":"DJC"}},{"id":"bb1e313a-fa7d-5978-875a-c0680b0212bb","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I've never had a review on here before, but I feel I have to after my experience today. Moved into a flat yesterday and had some difficulty today with the keys. Meagaen came round, sorted it, but also thought she smelled gas. She quickly called for an engineer to attend, and when he came around, he discovered a gas leak in the flat below. It's now been sorted, but what a spot by Meagaen - she may just have saved a few lives. Thanks Meagaen 😊","createTime":"2023-05-17T23:00:00.000Z","locationID":"SLA"}},{"id":"a5767923-1cb7-5653-bb4f-4c7b815922c5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Expert advice all the way through the sale","createTime":"2023-05-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c762321a-3745-5e9e-a68b-c2a224556d75","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great experience with this company so far, the property manager Joel goes out of his way to help with anything you need.","createTime":"2023-05-16T23:00:00.000Z","locationID":"SLA"}},{"id":"fb011446-c250-5848-a07b-753ce5496b9e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great experience while I was searching to let properties in Edinburgh last month. A lot of viewings were offered and I did end up getting my applications accepted. Laura Mctaggart and Bayanaa Jambal made sure my process went through smoothly and hassle-free.","createTime":"2023-05-15T23:00:00.000Z","locationID":"DJC"}},{"id":"cb6cf2a4-e352-5a55-b043-eea740f99b1c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Friendly service and very efficient. Laura Mctaggart was a great help in getting everything done quickly and answering any questions we had. ☺️","createTime":"2023-05-14T23:00:00.000Z","locationID":"DJC"}},{"id":"ce58ac58-4420-5e03-b41f-8df1a3d1e1ac","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Asif from DJ Alexander was very helpful in renting our new place in Edinburgh. He always responded in a timely manner and had a very efficient way of working. Everyone else we dealt with at the company were helpful too, particularly in helping us complete the referencing checks.","createTime":"2023-05-13T23:00:00.000Z","locationID":"DJC"}},{"id":"ace55d91-b2d6-5f2b-a5cf-c749a951ded7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Hi, 5 star rating is what DJ Alexander always deserves. I have got a property which I believe the best in market with a reasonable rent especially in the city center. I personally \"Thank\" Imran Iqbal who has been with me since the day I visited the property, I feel he is the person who is an example for patience & a role model for all the family of Property Advisors. I dont doubt or step back in appreciating Imran for his remarkable work during our letting. Thanks a lot Imran.","createTime":"2023-05-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"66d2777f-c419-5fc7-9299-70b9b9b11f55","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"My experience looking to rent a flat with DJ Alexander was extremely positive. Mark who showed us the property was charismatic and helpful, and Christin was extremely prompt in all his communication with us so we never felt out of the loop or stuck. The process for supplying documents was thorough but fairly straightforward.","createTime":"2023-05-12T23:00:00.000Z","locationID":"DJS"}},{"id":"58d2c925-2eb5-59ae-817b-b6b53893ee28","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"At 1st, i was a bit suspicious of renting with DJ Alexanders with the negative comments I have seen. Trying to get a viewing was difficult and i had a few appointments cancelled on the day. When i got the viewing the Property Manager Imran, explained to me why they were cancelled which is understandable. (If the LET has been agreed there is no point of continuing with the viewing.) I applied for a few properties and some I got rejected which was no part of DJ Alexander's, it was this the landlord's decision. After being accepted by a property, I have successfully moved in.When the key handover/ Check-in happened, Imran showed me how to use the heating systems and which right department to contact if there were any issues.","createTime":"2023-05-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b8e9cc9b-82a8-50fe-b167-20d5fe6a2917","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Tanisha is really patient and helpful. Nice experience with her.","createTime":"2023-05-11T23:00:00.000Z","locationID":"DJC"}},{"id":"812d2ef0-8956-58d1-83b8-fc06a676805f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great service, communication and friendly people. Joel from Stonehouse has been looking after our rental properties for some time, never had any issue.","createTime":"2023-05-11T23:00:00.000Z","locationID":"SLA"}},{"id":"4873846b-5157-57fe-ae0d-1181ebdd9dc8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Imran iqbal was the propery manager who inspected on my tenancy . So reassuring, polite professional but a real patient human . I was left so much calmer ( i do suffer from stress and anxiety). He went out of his way to be reassuring and treated me like a person not a customer .","createTime":"2023-05-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"071cb5e9-7642-548a-bbce-9244dfbb2cd7","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Been searching for help letting a Glasgow flat while I'm down south. Didn't hear anything when I used their forms but once I emailed directly I got a response straight away from Aaron. Aaron was incredibly helpful, friendly, and responsive and he assisted me in arranging viewing appointments long-distance. I definitely recommend getting in touch with him if you need special arrangements for viewings.","createTime":"2023-05-10T23:00:00.000Z","locationID":"DJG"}},{"id":"67edc19f-dae3-5659-95aa-47f425376a79","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Thanks to Gill and Jemma for their efficiency in finding new tenants for my property.","createTime":"2023-05-10T23:00:00.000Z","locationID":"SLK"}},{"id":"cf2eb1a0-fd59-5c34-bc80-2c0605ff9e45","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The company Dj Alexander has been so wonderful,kudos to Mark Hall for a good application response,I have got a property which I believe the best in market with a reasonable rent especially within Edinburgh . I so much appreciate the timeframe to process the rent,","createTime":"2023-05-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"efc4599e-b7d9-5025-9f30-7715e9f7fb99","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Just signed lease for upcoming year and one of the flatmates had an issue with their guarantor - Laura Mctaggart was incredibly helpful and explained everything so we weren't panicking!","createTime":"2023-05-09T23:00:00.000Z","locationID":"DJC"}},{"id":"786d0892-7bf9-5a23-b9fe-ccdc096d3411","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"An astoundingly professional and helpful company, so speedy with every response and such a large amount of property. With just days to a fleeting visit to Edinburgh, they arranged no less than four properties for me to view, all of them matching my criteria. Rental agent Caitlin Butler in particular was a credit to the company.","createTime":"2023-05-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4433ba3f-3754-5be5-b864-c71804b0a650","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Fantastic experience Giulia was lovely from the get-go incredibly informative and helpful and lovely in person. The whole process was really quick and they kept us updated about our application progress. We got the house which we absolutely loved and 3 months in we are really impressed with the service and care provided. I would highly recommend Guila and DJ Alexander. Also a mention to Christin who was genuinely lovely dealing with our application. Whenever we needed anything Guila and Christin were available to answer any questions.","createTime":"2023-05-04T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"29601f5f-e15e-59de-9640-8aabd834035a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Thanks Jemma for your quick responses..","createTime":"2023-05-03T23:00:00.000Z","locationID":"SLA"}},{"id":"0ad332b9-f103-5fd7-b923-f2f25f5cffd0","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"One of the only agencies that actually responds to email XD During the process of acquiring the documents, the agents were super helpful and patient considering this was the first time I had to rent a flat. Only note would be the website used for the documents and stuff... it wasnt the most helpful considering the limited options it gave you, still the agents compensated that part perfectly, managing to help me","createTime":"2023-05-02T23:00:00.000Z","locationID":"DJC"}},{"id":"cc419c60-564d-5f72-a8cc-deb430fe968c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It was nice meeting Georgia Torrice. She has been really helpful in giving the guidance we need to rent an accommodation. Her prompt response to our mails is very commendable. If you get stuck please turn to Georgia.","createTime":"2023-05-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a7ceea66-3d54-51aa-905b-cb2825d9b129","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I was a tenant with DJ Alexander for 9 years, between two properties, and for the vast majority of the time my experience was excellent. When something needed fixing, it would be organised and sorted within a few days, including a time when we found the wiring in the flat needed essentially redoing. I think the only thing I’d say was a bit lacking is communication was a little bad for the first few years (but I think this has since been fixed with software for tracking issues) Honestly, looking back I don’t think I had much to complain about? I’ve always felt a little awkward recommending DJ Alexander because I know their reputation with colleagues and friends but I truly haven’t had this experience myself.","createTime":"2023-04-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"93955b93-3426-5cc9-8eaf-747885884841","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Mr. Imran Iqbal is a very responsible agent. He has helped in every way he can with our application. I would give him 5 stars and recommend him to everyone.","createTime":"2023-04-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"17d07903-7399-5ee2-8854-f44bdc05485e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Spoke to a gentleman called Harry Perkins about getting permission to paint our flat. He was quick to respond and sorted out getting permission from the landlord efficiently and professionally.","createTime":"2023-04-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"eb325b9b-4bb5-5f75-9e3d-96b25e4a4ebe","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"My wife Christine and I would like to thank Laura Mctaggart for her help and support when we were applying for the flat we are now in. We are not very good with IT and her patience and kindness was very much appreciated. A real credit to the company. Thank you so much.","createTime":"2023-04-25T23:00:00.000Z","locationID":"DJC"}},{"id":"1851aa1a-5821-504d-a008-8ebcdb2978dd","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Had a great experience with DJ alexander for getting me and my partner our first house together so smoothly. Many thanks to the amazing service provided by Laura Mctaggart, who helped us throughout our application from the beginning and making sure we get all our documentation done properly and efficiently. Huge thanks to laura for bearing with us throughout the process and being there for us for any queries or issues any time of the day. Indeed a 5 star service💯","createTime":"2023-04-25T23:00:00.000Z","locationID":"DJG"}},{"id":"6c3d0cd1-43ef-5ff3-9dfb-4ed2d5a37246","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"just signed a lease through DJ Alexander. John was very helpful and very quick at replying. Couldn't be happier !","createTime":"2023-04-24T23:00:00.000Z","locationID":"DJC"}},{"id":"18ea2ba9-717f-5b2c-9045-316728d49d18","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"We ended up having to pull out from the tenancy so I can't speak to the rest of the experience with DJ Alexander, but there were a couple of hiccups on their side in the process of getting us approved. However, once we were approved, things went well. We worked with Laura McTaggert, who was extremely helpful (5 stars!). She provided all of the documents and certificates for the property upfront, answered my questions or asked others if she didn't know (they were also helpful), and she was very prompt and kind. Laura continued to be helpful and kind when we had to pull out of the tenancy, which was just as appreciated. Pulling out of the tenancy was simple to do and the partial deposit we'd paid was refunded.","createTime":"2023-04-24T23:00:00.000Z","locationID":"DJC"}},{"id":"3df65966-a4ca-5c9f-ae71-2a4f1c73301a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"I'm not writing this feedback just because I got a house from DJ Alexander. but overall service experience and courtesy of handling customers, prompt action on customer queries is expressive and worth appreciated. Being one of the larger letting agencies in the city they managed to get end to end process streamline which help customers life easy appling and documentation processing one of the best parts is their staff, they are well experienced and very prompt while helping their customers. I would like to thank you Laura Mctaggart & Derek Rowland for your great service during my tenant application process.","createTime":"2023-04-24T23:00:00.000Z","locationID":"DJC"}},{"id":"18e0f4a8-c61d-5ee6-a1a6-60a2ddd16659","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The checkout process went well and handled professionally by Skye Dorans .We got the update on time , good job by Skye Dorans","createTime":"2023-04-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"eae3338b-cf30-5569-ae57-098b1523ca41","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Kirsten Marshall-Thomson has been quick, clear, diligent and supportive when communicating regarding a long maintenance issue in my property. She communicated with her fellow agents regarding a neighbouring property with an overlapping issue, along with other agents that have handled previous issues with my property. It was so reassuring for me to know that she had tabs on my property.","createTime":"2023-04-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"578733a8-59a6-5dbc-badb-ff0760691535","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Sarah Liu made the whole experience of finding a flat to rent very easy and accessible. She made sure we were in the loop of the whole process and answered all my questions. Overall, a very good experience. Would recommend!","createTime":"2023-04-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3f8fa18f-5750-5674-a387-90ccce19d4c0","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have been working with Debbie Law of Stonehouse lettings and found her to be exceptional at her job always willing to go that extra mile","createTime":"2023-04-20T23:00:00.000Z","locationID":"SLA"}},{"id":"bb835a1d-9a10-5283-b7ef-e7d038c9640f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Harry Perkins was absolutely amazing. So helpful and answered all our questions. A big thank you to him.","createTime":"2023-04-18T23:00:00.000Z","locationID":"DJC"}},{"id":"99971e1f-0dc4-51e6-904f-ba6d84707593","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"All staffs are helpful and patient","createTime":"2023-04-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bf95445c-6c40-50af-a121-2b7a5c09358f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"My property manager is Joel Ross. I would say he is very committed to his role. Gets work done asap and always follows up with me. Makes life easier","createTime":"2023-04-16T23:00:00.000Z","locationID":"SLA"}},{"id":"e978e7f6-1a52-5230-b3ed-5e57b1a7c65d","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very helpful,I was desperately looking for a property to rent ,finally i got one from Dj Alexander,thanks to Mark Hall who i first met at the viewing he was so friendly and Laura Mctaggart she was very nice and friendly too thank you so much for your help guys,we really appreciate.","createTime":"2023-04-15T23:00:00.000Z","locationID":"DJC"}},{"id":"24106d34-b3ed-5e72-9e8d-7404ee09761f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I had an amazing experience with Georgia to find my flat , she was very helpfull , highly reccomend her services!!","createTime":"2023-04-12T23:00:00.000Z","locationID":"DJC"}},{"id":"6d29308b-6825-5903-9f34-2ebc5f5d72e6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Paige from DJ Alexander has been incredible in helping me secure a lease for a desired location on a tight timeline. I would highly recommend her for anyone looking for an efficient, reliable and kind property manager! She was quick to reply to all questions and concerns, and extremely helpful in guiding all of my queries to the right locations.","createTime":"2023-04-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b8657cbb-ae0c-5647-8e2b-1fc2dee94dfc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Caitlin Butler went out of her way to figure out how to let me back into my flat when I locked myself out, she arrived inside half an hour - absolute god send! Thank you Caitlin!","createTime":"2023-04-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"46e6dff0-69e3-5d0e-85ba-bab1ed3fa2aa","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Prompt every step of the process, very kind, very professional agency. Fully recommend","createTime":"2023-04-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"55893818-872a-59e6-8e13-3a8d3418ad8a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have just had new tenants move into my flat here in Edinburgh and I am so impressed with the way D J Alexander have dealt with the whole process. In particular, I would like to thank Evie Hunter who personally dealt with the viewings and maintenance issues with the flat. I live abroad and Evie looked after the whole process in my absence with such professionalism and dedication and her communication with me was superb. She is a real asset to the company and I can’t thank her and all at D J Alexander, enough. I feel my property is in good hands. Keep up the great work Mark MacRae","createTime":"2023-04-10T23:00:00.000Z","locationID":"DJG"}},{"id":"c075897c-35a7-5023-9578-eddbe815b115","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Caitlin from DJ Alexander has been so helpful whilst trying to negotiate my move to Edinburgh. Her help has been much appreciated when the market can be tricky whilst remote. Thank you!","createTime":"2023-04-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9099f35f-7fa0-577f-b5a8-2986fca44fbd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had our first encounter with DJs today and it was nice and was went the way we wanted. Sarah was superb and she has shown us the property and have answered all our queries. Looking forward for a long term engagement.","createTime":"2023-04-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"910ce9c5-bdbe-5935-9480-6881d4851bcb","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Overall it was good, but I would have appreciated more if some one from letting agent would have contacted me directly re 1 day of extra rent rather than dispute. I cancelled my standing order, but my 1 month notice included 1 extra day.","createTime":"2023-04-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b709f0d0-fdcd-5119-8bea-ded330d4700d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The reception we got from Asif Mohammed was quite good on house viewing at Craigend Park. We were able to grab the apartment. We have been longing to get accommodation through DJ Alexander, and I know soon we will still buy house through the company. Sherifat","createTime":"2023-04-04T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9733cf74-8fef-52fc-abe2-c87ae7035e3b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"This review is dedicated to the wonderful Diane Harte! Diane has went above and beyond when helping us find and (very quickly and efficiently) secure our lovely flat in Glasgow! Diane is full of knowledge and is an amazing asset to the business, everything along the way with Diane was smooth and gave us the utmost confidence in her ability to share information on processes and our move in. Thanks so much for all your help Diane, we are massively grateful!","createTime":"2023-04-03T23:00:00.000Z","locationID":"DJG"}},{"id":"60592f3b-af7e-5a0f-8260-9b1fa09b186b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"My experience with this company is WORST, I informed my property manager in Aberdeen that I was leaving the apartment in November 2022, I was made to pay for December rent. This is April 2023 and I’m yet to get my deposit. This is very unfair.","createTime":"2023-04-03T23:00:00.000Z","locationID":"SLA"}},{"id":"7d2d29fe-5581-5ff3-b050-ed08e0e09df2","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"My agent Maisie Kidd was really helpful and made me feel safe during the process as I was in an unstable situation because of a change of names in the tenancy agreement. Everything went easy and straightforward and she made it very easy and quick for us. Great service.","createTime":"2023-04-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bd4b9ca2-b4d9-542d-ab34-a96fef6af8c1","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Recently i've leased a property through stonhouse. Their cooperation and service were superb. Very kind and attentive ( especially Jemma Watt ans her team). They promptly responded for all the queries we raised. Thank you stonehouse..","createTime":"2023-04-02T23:00:00.000Z","locationID":"SLA"}},{"id":"7912b6d8-667b-5feb-a521-cc5e8d651b2e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The overall experience for letting the place was smooth. Gill was easy to communicate with and very helpful throughout the process.","createTime":"2023-04-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a0f498f1-ece2-5e1a-8835-5cfb8526cd61","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"The overall experience was good .When we moved in there are many maintenance issues but it was all well taken care by Angie McIntosh.Very professionally handled and got us the updates on time.","createTime":"2023-04-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b9770e88-4911-5dfa-bf3c-96c7b0865f01","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Overall, I've had a very negative experience with Braemore/DJ Alexander. Over the years, I've had to deal with a troublesome tenant and a few Braemore personnel (who all probably now work for DJ Alexander), who are only sometimes willing to help and take weeks to carry out a process. My family has had a particularly horrible experience due to a Braemore personnel who was dishonest, signed agreements on our behalf and kept this information from us for years. Due to these personnel, we were only able to gain access to our property about 1 year after we initially asked their help. However, my most recent experience with the last DJ Alexander personnel I met was very positive. She was easily the best personnel I've met so far. She helped me through a very long and difficult process to end my business with DJ Alexander. Although there were very long discussions/arguments, I felt honesty and patience from a personnel for the first time. These long discussions were carried out, because she was attentive. When I wrote an email, it would usually take only hour/s for a reply and I have written a couple or a few emails almost everyday for the past month (with several long phone calls). She had even relayed my horrible past experience to her superiors and I've felt heard after years.","createTime":"2023-03-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ab51ef2a-4186-5932-88cb-2149d3a163df","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We work with DJ Alexander's maintenance team and find them to be very efficient and professional. In particular we work closely with the End of Tenancy Maintenance Department (Lisa, Angie, Amy, Sophie and Katie). They are easy to communicate with and genuinely seem to have their tenants and Landlords best interests at heart.","createTime":"2023-03-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7f5d510f-1239-53d7-9f09-9d2f2cd5fdfe","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Would like to thank Skye for taking care of the smooth vacate process. It’s a pleasure working with Skye.","createTime":"2023-03-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e6ab1968-57a6-5e94-8116-cc877dee644a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Gill Annand has been brilliant on both occasions we’ve let our property. Top service.","createTime":"2023-03-29T23:00:00.000Z","locationID":"SLA"}},{"id":"9fef33ff-ecb5-541a-85c2-b6a48abd339b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The review here directs five stars specifically towards my Property Manager Caroline Connelly, with a caveat of hope towards the future with DJ Alexander. I had let property through the Glasgow agency Fineholm for just over twenty years when they were taken over by Edinburgh company DJ Alexander. The initial promise of \"business as usual\" soon gave way to streamlining and cost-cutting with the bottom line ensuring many reliable people with vast knowledge at Fineholm lost their jobs in the new structure. During the months that followed, the transition of operations raised various problems. I daresay DJA management would like to brush these aside with such old chestnut excuses as \"teething troubles\", but I was on the verge of seeking a new agent more than once last autumn/winter. The one constant that kept me on DJA's books (which look now to be on an even keel) was Caroline Connelly, as a Property Manager I could trust implicitly. The company as it stands now would do well to understand clearly that top class staff are of far greater value than sloganeering. I look forward to continuing with DJA's agency and hope Caroline C. will continue in their employ too.","createTime":"2023-03-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"910bb310-1ec0-5258-abba-8d6017a3cdec","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"As a contractor, I highly value cooperation with the entire check out department!!! Especially the managers Gregor McCrorie and Amy Vass, high professionalism and good communication between us affects good relations and efficiency of our work !!!","createTime":"2023-03-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"dd951ab4-f272-5589-997b-9267f220603c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am a contractor working alongside DJ Alexander and have been impressed with the clear communication and professionalism from Sophie in End of Tenancy. I would highly recommend.","createTime":"2023-03-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"56088925-74fe-53a8-9782-9c6872f01817","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I especially would like to mention Gill Annand and Jemma Watt as they helped me through the entire process. I opted for the second place I viewed as I was on a tight schedule and they kept in touch with very quick replies. They had the whole process running as efficiently as possible. I would highly recommend, I am collecting the keys next week.","createTime":"2023-03-28T23:00:00.000Z","locationID":"SLA"}},{"id":"4ccf465c-1d54-5f6e-ba51-eb152e948a71","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Caroline was my first point of contact right from securing the property during one of the busiest times in Glasgow's rental chaos to ending my tenancy a year and a half later. I have thoroughly enjoyed my time at the property and appreciate your assistance during my tenancy. I must highlight that my time at the property was peaceful, and I had no major repairs or maintenance issues during my stay. I am grateful for your prompt responses to any minor maintenance issues that arose.","createTime":"2023-03-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"586dc33a-0c46-587d-9802-0f8a515bae54","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have the pleasure of working with this company as a cleaning contractor serving in the Glasgow area. Our experience is great so far and the communication is amazing. The End of Tenancy Maintenance Team is great in coordinating all the jobs in an unique way showing a high level of professionalism","createTime":"2023-03-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"45c4442f-7d97-5084-ae48-578ba1b0c14e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We are a contractor working alongside D J Alexander, We find the end of tenancy maintenance department very professional and are kept up to date and well informed to get the jobs fixed in the properties for the tenants quickly and efficiently, would highly recommend","createTime":"2023-03-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"db38531c-1f18-52d4-ae7d-7b11eca66a1b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The timeliness was prompt and the kept me up to date at all times, I felt much in safe hands and thank you Johanna and Laura","createTime":"2023-03-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c344003d-386c-5cd8-9411-3b07d8568755","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"It’s was a difficult period moving over from the old company. But if it wasn’t for Angie McIntosh we would have struggled. 10 out of 10 to her for her caring and professional attitude.","createTime":"2023-03-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3a202d72-ec97-55bc-aac9-2525a3b94d35","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"The house search experience with DJ Alexander was great. The staff is very friendly, supportive, and approachable.","createTime":"2023-03-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e3a2c5c8-2765-558f-8ecb-97107172d41a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Just rented a property via DJ Alexander. The Property Manager, Harry, ensured that the process was effortless and seamless. Once the flat was secured Christin efficiently got the documentation needed to finalise the Agreement ready for signature. Quick responses to emails from both. Overall great experience and a personal Thank You to both Harry and Christin for making my search hassle-free.","createTime":"2023-03-27T23:00:00.000Z","locationID":"DJC"}},{"id":"07aeb344-c523-51dd-a3de-d92a76390f24","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Want to thank Gill for being amazing and very helpful, Gill went above and beyond and made us very welcome. Thank you, Eoin","createTime":"2023-03-27T23:00:00.000Z","locationID":"SLA"}},{"id":"5b88305f-661c-5176-8788-f66fb5c50c93","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"First class service from Gill Annand at Stonehouse. Went above and beyond to help me","createTime":"2023-03-27T23:00:00.000Z","locationID":"SLA"}},{"id":"892643a9-e1cf-5c41-9578-2d31a8ef87ab","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I’ve recently signed a lease with DJ Alexander and had such a positive experience with the staff involved in the process. Laura Mctaggart helped us with the reference and credit checks and was an excellent support throughout. It was so helpful having her at the end of the phone whenever we needed advice or solutions to the issues we came across. She was professional, proactive, reassuring and a great help. Thank you Laura!","createTime":"2023-03-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ea23e931-89b4-570c-af7d-acaa37da5d2e","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"+ Staff at DJ Alexander such as Laura Mctaggart were very accommodating of the unique circumstances of my viewings eand questions. + Holding deposit to contract was very rapid. - Tenancy referencing was using a external company called goodlord. It was quite laggy so I suspect it made an api call to a server then waited for a response for every possible user input instead of handling logic via a headless form like most people would.","createTime":"2023-03-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fcc040d3-319f-5c98-a369-956e1843cbc1","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Stonehouse Lettings are a great company for renting a property in Aberdeen. With Jemma's help it was so easy to take action from seeing a property to securing it. Herself and the team were very knowledgable of the properties they shown me around and have made the move in process smooth and simple.","createTime":"2023-03-26T23:00:00.000Z","locationID":"SLA"}},{"id":"43af4387-664b-5881-a356-acbdbc4190e0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I recently secured an accommodation through the help of Caitlin Butler and Harry Perkins. I must commend these two staff of DJ Alexander for their tremendous level of professionalism and empathy. They were both spot on and exuded so much level of honesty in my interactions with them. Would recommend them any time, any day.","createTime":"2023-03-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"31935ac4-92e1-5896-a145-11b10a253325","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Amazing experience, their agents are always available to talk to, they update you on the process. overall the best agency I have rented with and I highly recommend","createTime":"2023-03-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a82df267-8dba-585f-a42e-93e416394c1a","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Professionalism top notch, timing and follow up exceptional. Carol Clark was just amazing. Guided us Tru out the whole process. Reliable is just d word","createTime":"2023-03-25T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"19461028-e8e7-51fe-99c7-b84d7c07f3f2","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Very Good experience with Gill at Stonehouse Lettings. She answered all of my questions and got back to all my emails and queries promptly. This made the referencing process go smoothly. I would recommend this service and thank the lovely Gill.","createTime":"2023-03-24T00:00:00.000Z","locationID":"SLA"}},{"id":"8fa93294-5447-5dc7-9b9f-abe49a6f6a23","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Laura Mctaggart has done fabulous job in helping me to secure one of the much needed property I was looking for. She is a wonderful lady and keeps the communication ON until a conclusion is made. I had recently moved to UK and was new to the whole process but Laura helped me to understand and respond in timely fashion.Thanks a lot Laura and keep up the good work. - Manoj Kushwaha","createTime":"2023-03-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8b55b708-e6a7-5676-a1ef-977f41027a11","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have recently dealt with Harry Perkins whilst arranging a new tenancy for overseas clients, I have been more than delighted with the efficiency and professionalism shown by Harry throughout the whole process. A real credit to the company. Well Done Harry !","createTime":"2023-03-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"69173da0-4471-5767-b6c6-7dab6e604c18","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I’ve had to deal with some other agents before and I have experienced frustration from these Other agents but you see stonehouse, it has been stress free dealing with them. I’m here especially because of Jemma Watt, chatting with her was smooth from day one, and my contact person on the day of my viewing he was really cool to talk to. Thanks stonehouse for having such Amazing staffs in Aberdeen","createTime":"2023-03-21T00:00:00.000Z","locationID":"SLA"}},{"id":"8a1aebd4-9de4-523e-bab1-c8358611e099","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The experience with goodlord was a little tedious but Laura helped us through at every point and was incredibly responsive. She made the process a lot easier and made communication relievingly easy. She made the experience good so give her a raise or something.","createTime":"2023-03-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b0db95fb-6ea5-574f-9360-fa9112500d73","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Lynsey was extremely helpful and accurate with her advice and information given, a real credit to the company.","createTime":"2023-03-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5330574f-f04c-521d-bdb5-6626a33cd016","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent service and excellent staff","createTime":"2023-03-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3666708b-7e5d-52b5-9cee-fb526b297542","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"ASIF MOHAMMED is a good staff he was incredibly helpful, flexible, and always available when needed and happy to help, he made the process of finding and securing a flat very easy, streamlined, and stress-free when u met him,Thanks to his expertise and guidance.Keep up the good work. Date of experience 9TH MARCH 2023","createTime":"2023-03-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"92da0040-5b3b-5ac6-b117-11613129c7a5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Laura McTaggart assisted me with securing the flat. She was incredibly helpful, flexible, and always available when needed. The process of finding and securing a flat was easy, streamlined, and stress-free thanks to her expertise and guidance.","createTime":"2023-03-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d59a0b3c-30ad-52c7-95de-6964f67bbf46","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great rent process, the goodlord platform is good and user friendly. I enjoyed the seemless process, thank you DJ Alexander team","createTime":"2023-03-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fc049e9b-0309-5552-be59-729454393dcb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had experienced major issues with the company used for providing references. It took days of phone calls, emails and broken promises to fix. However, I had the joy of having Laura Mctaggart from DJ Alexander's side who helped to push the application through and assure me that it would all be sorted eventually. 10/10 experience provided from her.","createTime":"2023-03-15T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"137c90bb-c4af-5d38-848c-e15955612c36","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My partner and I had the pleasure of speaking to Laura Mctaggart and Imran Iqbal as part of our search for a new flat. Both were very friendly, honest, and professional. Throughout my experience with estate agents, I've never had anyone be so quick and accommodating as Laura and Imran were. Fantastic service!","createTime":"2023-03-15T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"67f198a2-b5f1-5aba-9f8e-5d9ffb501e4a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent service from Paul and the team. Everything straightforward and Paul is always on hand to help with my queries.","createTime":"2023-03-15T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e3e2bcce-62ab-51a7-b203-40cb0ea8c0a4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"From Francis at the viewing, to Gill helping through the process of referencing and finalising the documentation, the team at DJ Alexander were really helpful and a pleasure to deal with, and took a lot of the stress out of a process that is notoriously stressful!","createTime":"2023-03-14T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"09d530e3-2ff8-57f8-81c8-421d2a3b9913","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had the pleasure of renting a property from DJ Alexandra and I must say that the entire process was seamless. Additionally, I received great assistance from the property manager, Francis Alberts, who was very helpful throughout the entire process.","createTime":"2023-03-14T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"522af2b0-542c-5aa2-a6c6-b801552c8273","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The whole renting process was so seamless, smooth, and fast. I would like to point out how I got quick responses to whenever I had questions from Asif and Laura.","createTime":"2023-03-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5239d2da-d2e4-50a4-b30b-01081e326577","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"At 1st, i was a bit suspicious of renting with DJ Alexanders with the negative comments I have seen. Trying to get a viewing was difficult and i had a few appointments cancelled on the day. When i got the viewing the Property Manager Imran, explained to me why they were cancelled which is understandable. (If the LET has been agreed there is no point of continuing with the viewing.) I applied for a few properties and some I got rejected which was no part of DJ Alexander's, it was this the landlord's decision. After being accepted by a property, I have successfully moved in.When the key handover/ Check-in happened, Imran showed me how to use the heating systems and which right department to contact if there were any issues.","createTime":"2023-03-09T00:00:00.000Z","locationID":"DJG"}},{"id":"39101442-1abe-5d79-9e3b-d11070000d89","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"At 1st, i was a bit suspicious of renting with DJ Alexanders with the negative comments I have seen. Trying to get a viewing was difficult and i had a few appointments cancelled on the day. When i got the viewing the Property Manager Imran, explained to me why they were cancelled which is understandable. (If the LET has been agreed there is no point of continuing with the viewing.) I applied for a few properties and some I got rejected which was no part of DJ Alexander's, it was this the landlord's decision. After being accepted by a property, I have successfully moved in.When the key handover/ Check-in happened, Imran showed me how to use the heating systems and which right department to contact if there were any issues.","createTime":"2023-03-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"39d23156-aa2d-5acc-a7a1-b890e5363ae3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"What a wonderful team! Everyone I’ve spoken to so far has been incredibly helpful and really went above and beyond to help me get a new place to stay. Shout outs to Kaitlyn, Guilia and Christin for all their hard work.","createTime":"2023-03-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2f10161f-79ac-5b17-a15f-8e3409a7139d","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very well organised, understanding and lovely staffs they got stones house properties. A good communicator between the tenant and landlord. Thank you Jemma Watt for your assistance all through the processes of my search for accommodation and also your timely quick response to issues.","createTime":"2023-03-08T00:00:00.000Z","locationID":"SLA"}},{"id":"191e215e-c8af-5615-9847-262e2ca75b3c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very professional outfit. All staff I met are welcoming and punctual. Excellent onboarding experience which made things very smooth. Would definitely recommend.","createTime":"2023-03-07T00:00:00.000Z","locationID":"DJC"}},{"id":"766b8bd3-73e6-5833-91ed-1104c4b805fa","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I'm a landlord and DJ Alexander has been helping me with the change of tenant. Kirsten from their checkout team has been great. She emailed me the report on the Monday after the tenant left on the Friday and responds to emails promptly.","createTime":"2023-03-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0b441228-adf5-5303-9710-ebf9613d1e7c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Gill and Joel very helpful, despite the abominable conditions of Aberdeen property market these past years.","createTime":"2023-03-06T00:00:00.000Z","locationID":"SLA"}},{"id":"611c31de-9707-5f2a-a2e1-9b150f485a22","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very grateful for the wonderful support of Maisie from DJ Alexander. She was professional, provided quick responses and was incredibly helpful. Thank you Maisie!","createTime":"2023-03-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2fa3f8dc-50c4-5be6-b160-eacec9f7a029","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"An absolutely brilliant team. My main communication was with Gill who was a genuine super star. The team were able to assist my queries and enable me to have multiple Virtual viewings. I would recommend Stonehouse lettings to anyone trying to buy/rent/sell in the Aberdeen area. A fantastic group of friendly professionals.","createTime":"2023-03-03T00:00:00.000Z","locationID":"SLA"}},{"id":"c4bca50f-7c8e-5847-91b5-8be4f712bc0f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Jemma was very patient and helpful in dealing with my tenancy. Great letting agency and so happy with my new place :) Thanks guys","createTime":"2023-03-03T00:00:00.000Z","locationID":"SLA"}},{"id":"0219c533-17c3-50ae-9e24-8805f266bbd0","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Jemma has been an amazing support along the process","createTime":"2023-03-03T00:00:00.000Z","locationID":"SLA"}},{"id":"8dfed243-7851-55b3-85de-8b502a1e6eb4","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"It is a nice experience with DJ Alexander, the flat have a relatively reasonable price. While going through the whole process, the only thing which is a bit slow is there are so many information need to be checked on goodlord platform, but thanks to Gill, she is very patient and nice, which help me a lot for successfully renting the flat. Thanks again very appreciate it!","createTime":"2023-03-02T00:00:00.000Z","locationID":"DJC"}},{"id":"615eac53-dba4-5e1e-949d-2dd30acdadcd","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Stonehouse Lettings helped me secure my first home in Aberdeen City centre. Gill was all out giving the best of her strength and time. Very supportive indeed. Thank you so much Stonehouse Lettings. Special thanks to Gill Annand","createTime":"2023-03-01T00:00:00.000Z","locationID":"SLA"}},{"id":"96d95f8b-7250-5361-867b-232ad8f23150","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Good interaction with Shayem from Stonehouse, very supportive and quick in reaction in order to fix some issues regarding my flat.","createTime":"2023-03-01T00:00:00.000Z","locationID":"SLA"}},{"id":"169494e6-ca77-5754-a6ac-743428f5d00e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Have had a great experience so far with Jemma Watt, very prompt to reply to queries and has provided excellent service so far!","createTime":"2023-02-28T00:00:00.000Z","locationID":"SLA"}},{"id":"e4c1c030-ca6c-5aa5-b934-6870e32655dc","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Many thanks to Jemma for providing a perfectly flawless experience in renting a property.","createTime":"2023-02-28T00:00:00.000Z","locationID":"SLA"}},{"id":"ae7663ab-ba3b-5d35-a694-ca69cfba1067","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Jemma has been very helpful. She answered any queries I had about the property quickly and with as much information as possible. Thank you!","createTime":"2023-02-24T00:00:00.000Z","locationID":"SLA"}},{"id":"f943e7c9-ecc7-5266-a3bd-bd797493cbb2","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Can't recommend the team at Stonehouse highly enough, they were a breath of fresh air compared to other local letting agents we reached out to. Maureen who met us to lead the viewings was first class, super friendly and extremely knowledgeable providing great advice and recommendations. We instantly felt we were in good hands. Gill who oversaw the letting side of things was also first class and extremely efficient and helpful given our short lead in time. We would have no hesitation in recommending the team in Aberdeen, thanks for all your support!","createTime":"2023-02-23T00:00:00.000Z","locationID":"SLA"}},{"id":"69b8e650-899f-59db-aed9-8113949e8712","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"great service and kind staff especially Jemma Watt, she has been really helpful","createTime":"2023-02-23T00:00:00.000Z","locationID":"SLA"}},{"id":"0e7c612f-90ed-5f8c-a5ee-bc829f130bfa","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have so much praise for Imran Iqbal and Galina Webster of DJ Alexander. They helped me do all that was needed to secure a property and without them I would still be stumbling along. Anyone who has the opportunity to work with either of them will understand what I’m saying. Thank you both, I was feeling very overwhelmed before you came along.","createTime":"2023-02-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7b337f64-e454-5397-a673-fc6b12759e91","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The reply is quite prompt, and the staffs are quite helpful.","createTime":"2023-02-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a7c01470-a6e2-5682-8b3d-9efe4fb82e21","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have mostly dealt with Cara Jenkins who has shown nothing but patience and kindness to me and guided me through the tenant application. I also have dealt with Galina and Imran who both have been very helpful so I cannot fault.","createTime":"2023-02-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1e3baa5d-225b-55a7-b053-2b9acd4c698d","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Gill Annand was really helpful in the entire process. Unfortunately, due to issues with my work I was unable to let through Stonehouse. However, once things settle, I'd happily let through them and work with Gill again.","createTime":"2023-02-20T00:00:00.000Z","locationID":"SLA"}},{"id":"8bc4afc7-3181-5a9a-9cd6-259eee9c116b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I recently enquired about letting my property out with Stonehouse and I was going in with pretty much no idea of how the process worked. Natalie set up a met to look at the flat and talk me through the process, which was very informative and quickly put my mind at ease. Natalie has been extremely pleasant and helpful throughout, and clearly very proactive which is shown in the short space of time from me first enquiring to the property now being advertised. I would strongly recommend to anyone looking for a smooth and efficient process.","createTime":"2023-02-18T00:00:00.000Z","locationID":"SLA"}},{"id":"eb421a47-2d1a-55d4-a7e4-dbe2489669f2","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2023-02-17T00:00:00.000Z","locationID":"DJC"}},{"id":"b1985a02-e0a5-5ffd-9e60-56ec7f43a5e3","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great experience. Jemma Watt was friendly and quick to respond to any questions I had.","createTime":"2023-02-15T00:00:00.000Z","locationID":"SLA"}},{"id":"6c34463b-1150-59ea-869d-86e0591d47bd","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Had a pleasant moving-in experience.","createTime":"2023-02-14T00:00:00.000Z","locationID":"DJC"}},{"id":"b930588b-6bd6-5bae-99ba-0bfd83a27ca1","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Trato fantástico en todo momento especialmente Jemma Watt apoyando en todo el proceso","createTime":"2023-02-10T00:00:00.000Z","locationID":"SLA"}},{"id":"3c501906-b620-56a2-974a-ede996da03f5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"The experience was really good Jemma Watt was very responsive and helpful.","createTime":"2023-02-10T00:00:00.000Z","locationID":"SLA"}},{"id":"4648f521-60df-5291-b623-05b930524d47","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We are thankful to them Staff members were so helpful. We felt like we were working with our best friend rather than a real estate agent.( lauryn, Christin, Ashley). They made the whole process feel easy. The amount of effort and time they put into walking me through the process is unbelievable. I would trust them with my eyes closed and their attention to detail and level of time/dedication to their clients is outstanding.Finally we found our dream house thanks alot again ( Parvinder Singh ,Kiranjot kaur)","createTime":"2023-02-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e6fbc3a0-b557-5caf-bdf6-22320b923891","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Staff were very competent, friendly and helpful which made the process for partner and I super swift and easy and stress free! Shout-out to Caroline for consistently keeping us up but I date Would recommend using DJ Alexander estate agents.","createTime":"2023-02-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3cc2d01d-679f-5b28-a13e-6eaced69c5e7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Mark is one of the agents, he is very polite, helpful and showed consideration. This company is very professional and I liked getting house through them","createTime":"2023-02-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a00c5e5b-6de8-50b4-ae9c-f32a76ea3286","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I've had great support from the Stonehouse Lettings Aberdeen team. Thank you to Gill, Leah, Lynn and Natalie for being so informative and ensuring the rental process went smoothly.","createTime":"2023-02-09T00:00:00.000Z","locationID":"SLA"}},{"id":"cc7d00b3-55ae-5bfc-8288-00d45b0e0ba9","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have always received a great service from Stonehouse, especially from Gill Annand, who is very professional helpful and friendly lady who goes over and above to help.","createTime":"2023-02-09T00:00:00.000Z","locationID":"SLA"}},{"id":"6b2a833c-a8b9-5c41-b173-305a402bfb96","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Gill and Georgia of DJ Alexander and very helpful and nice. They reply the email super quick and willing to help me in all aspect and made the rental smooth and easy. Their advise are professional too. We can't believe we can rent a flat we want so quick and smooth. Thank you so much.","createTime":"2023-02-08T00:00:00.000Z","locationID":"DJC"}},{"id":"94d200d8-3003-5e58-bc54-92a1fccb2423","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Everyone had been so very nice and helpful! Specific cheers for Jemma W. for swiftly answering my thousands of questions. Great team!","createTime":"2023-02-08T00:00:00.000Z","locationID":"SLA"}},{"id":"058a1747-2c67-5f22-bc60-2864d94c237b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have dealt with DJ ALEXANDER for about 12 years now with varied experiences however the last couple of weeks I have been dealing with Kirsten Marshall-Thomson regards to a bad end of tenancy situation . She has been so helpful and has answered very quickly every question I have put to her. Thank you Kirsten.","createTime":"2023-02-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e1ee5e6b-758f-58d2-addb-586f7b4b7365","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Everything goes smoothly and quickly, the use of Goodlord is effective!","createTime":"2023-02-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"844116e9-c72a-5c35-9273-5702676a84ae","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"My experience with DJ Alexander has been really satisfying, specially Mark who has been really helpful on all occasions and I am very grateful to them for the overall smooth application process without any delays. I highly recommend DJ Alexander for any real estate help, they are highly professional and very pleasing to talk to. Thanks again.","createTime":"2023-02-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"23758325-f3a1-50b4-892b-c9b3b6d97fe2","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Stonehouse rented my flat out very quickly. The service was professional and timely from the start. The team I dealt with were great - Natalie and Gill in the Sales team and now Lucy as the property manager.","createTime":"2023-02-03T00:00:00.000Z","locationID":"SLA"}},{"id":"7129c453-a950-5458-b75b-7f6d58f83645","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Couldn’t ask for gill was brilliant made it all very easy and quick to sort things out for us too marks","createTime":"2023-02-03T00:00:00.000Z","locationID":"SLA"}},{"id":"9d528786-cc29-536c-8da4-2cd6d896dff2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Dionne and the team at DJ Alexander could not have been more helpful in making the application process as smooth as possible. They were there to help at every hurdle, and put our minds at ease when things went wrong. We're moving into our new property next week and we couldn't be more grateful for all the help DJ have given us!","createTime":"2023-02-03T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"407bb72e-428b-509d-8795-9c8a0339b687","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"THANK YOU DJ ALEXANDER , I REALLY APPRECIATE YOUR EFFORT FOR ME GETTING THIS PROPERTY . I WANT TO THANK Christin Hunte and Mark Hall FOR THEIR EFFORT. I WILL LIKE DJ ALEXANDER TO BE MORE CONSIDERATE WITH NEW PEOPLE MOVING IN TO EDINBURG THAT IS SUFFERING FOR ACCOMMODATION , IF THEY CAN BE PRIOTY. THANK YOU.","createTime":"2023-02-03T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7b4b6733-1e71-51b5-b13d-1206a843436f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Dionne over at the Edinburgh branch was fantastic! Tireless in their efforts to navigate a change in a current lease, I greatly appreciate how kind, considerate and professional they were with me from start to finish. Definitely recommend!","createTime":"2023-02-03T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8cdd82dd-6b12-5fd2-8975-a51eb9a0d78d","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Helpful staff with good knowledge of the respective property. Smooth and easy process from start to finish.","createTime":"2023-02-03T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3e28b68b-3d54-55f7-ba02-7b1b8407cdea","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Swift process on securing another accommodation","createTime":"2023-02-03T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4f13ecab-f852-529d-955c-86dc7bd5664d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"From the Application stage to viewing and payments. It was so smooth and professional. Laura and John are very good at communication.","createTime":"2023-02-01T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7fd00d72-7135-57fd-9fb4-dc2cf0f2ec60","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Dale was very helpful at helping get our oven door replaced in time for Christmas. many thanks again Dale!","createTime":"2023-01-31T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9c44af77-469c-5189-b493-0769fbe7fa09","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2023-01-26T00:00:00.000Z","locationID":"DJC"}},{"id":"70b63d56-27a6-5bb8-ad72-b97eb23d07c3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Overall, good, at least not bad. Sometimes, depends. I rate it 5 stars, but not means it is perfect. It still needs improments in many ways.","createTime":"2023-01-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3a7ac92e-b7ab-5b24-bab4-9d68b42476da","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Sandie and Ashley were both amazing and efficient throughout the letting process.","createTime":"2023-01-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"08396c88-b8af-5bb0-bc4f-0682a0c99bd6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJA have been swift with helping us with problems and communicating with our landlords, and our email communication is always polite and reasonably paced. All of the staff are absolutely lovely","createTime":"2023-01-25T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"afbb8029-3673-512f-a15d-5ce2aaabd949","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Recently met with Natalie last week, Natalie was pleasant and great to work with. Ive never rented a property out before and she was a massive help, very informative and took great pictures of my flat. Quick and efficient process, hugely reccomend.","createTime":"2023-01-24T00:00:00.000Z","locationID":"SLA"}},{"id":"23288dff-e111-5738-b1da-56b7d70968de","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thanks to Sandie Whyte and Caroline Connelly, our moving-in experience with DJ Alexander has been hassle free. Both helped us with onboarding process with clear guidelines and quick responses.","createTime":"2023-01-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"24e2dbdb-1014-51ec-a062-6f0eb8b51343","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Cara was great in helping me fill in the documents and secure my property :)","createTime":"2023-01-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2a949585-3137-5ec0-aa15-e6f928815cd9","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Had a great experience with dj Alexander. They were super helpful and quick with my rental application. I’ve rented from many different landlords before and I found they replied so quickly at DJ Alexander. Thank you Dionne and Francis!","createTime":"2023-01-23T00:00:00.000Z","locationID":"DJC"}},{"id":"a81d87b9-53ba-503b-a338-28e98333ce6e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"","createTime":"2023-01-23T00:00:00.000Z","locationID":"DJC"}},{"id":"1ad267b5-1ce9-5c9c-8f78-2e180e44347a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have had a great experience dealing with DJ Alexander. Angie, who we have dealt with since she was at Fineholm, has been the best part of this experience.","createTime":"2023-01-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d1565d23-20a4-5735-8a37-8a6e790b08cd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Angie has been assisting us with some small maintenance issues in our new rental property and she has been fantastic - really efficient and helpful! Much appreciated.","createTime":"2023-01-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1ff53196-7cfa-51f2-8ebf-e06a773e3ff7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had Cara Jenkins helping me get everything organized to sign my lease. She was amazing! She was so efficient in responding and always there if I had any questions or needed help with something. Overall, it was a great experience!","createTime":"2023-01-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f3ddf600-eecd-5302-a0d2-923d24860548","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I recently went through the process of viewing and securing a flat to rent with Stonehouse Lettings and I would highly recommend them. The whole team have been great, especially Jemma who has answered all of our queries quickly and made the process stress-free.","createTime":"2023-01-17T00:00:00.000Z","locationID":"SLA"}},{"id":"6c834815-c638-5041-9ec2-9d8aafff235d","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great service ! They rented my property out quickly and kept me informed throughout the process. Thanks so much to Aileen, Harry, Gill and the team.","createTime":"2023-01-13T00:00:00.000Z","locationID":"SLA"}},{"id":"caf36a00-6ec7-5113-ad26-acfc7c3a7c36","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I’ve been a tenant with DJ Alexander for nearly 5 years and they’ve taken great care of me! After unfortunately having to leave my current flat due to my landlord moving in, DJ have been amazing at helping me find a new place to move. Taylor was fantastic at helping me look for new places and arranging any paperwork or viewings and Sadie was amazing when it came to keeping me right on the reference checks and answering any questions I had. They both made what could have been a stressful experience way more straightforward and I’m excited to move into my new flat!","createTime":"2023-01-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"88191b6f-852a-5ad9-821c-3aaf97c046a4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Have just taken out a let with you and have dealt with Carol Clark during the process. What an asset to your team she is, we are making a huge relocation and are anxious people and Carol has been amazing, super communicative, professional and contactable.. nothing was too much trouble and her assistance has helped us on our first stepping stone in our new journey. Thanks Carol you’re a star!","createTime":"2023-01-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2639d8c1-c32c-5942-b9d4-a1cad6a1e95f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent service and peace of mind, taking a lot of hassle away from renting and managing rental process. Gill was great in getting my flat let out again promptly after previous tenant left, and Harry is an excellent property manager.","createTime":"2023-01-12T00:00:00.000Z","locationID":"SLA"}},{"id":"d94f170a-c5d8-5a46-890c-c5b03e65954a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Great services. My property manager, Debbie, is always on hand to assist anytime I have issues in my apartment.","createTime":"2023-01-12T00:00:00.000Z","locationID":"SLA"}},{"id":"d6a9549b-bff0-555c-9da9-74f566170ede","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Property Sale Transaction. Sarah and her team were very helpful and efficient - would happily recommend","createTime":"2023-01-12T00:00:00.000Z","locationID":"DJS"}},{"id":"a9323ffc-105e-50c6-a0bd-21550c9a81ca","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Sandie at the Edinburgh branch, went over and beyond to insure that my let completed on time. Despite a few setbacks everything was handled by her within days, at no point did I feel left out of the loop or unable to contact. Amazing. She has made a huge difference and my family can now join me from Wales","createTime":"2023-01-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4c0f0d73-b7bc-5e48-b779-11f3be24c732","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"My partner and I viewed the flat we currently rent with Gill and she was extremely helpful during our viewing, especially as we are both first time renters. Gill and the rest of the Stonehouse team have been very helpful with any issues we have had since moving into our flat.","createTime":"2023-01-11T00:00:00.000Z","locationID":"SLA"}},{"id":"37e58bac-19dc-51a4-ac59-0acd5b5d5151","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I'm a tenant renting an Aberdeen property recently transferred to Stonehouse Lettings for management. I'm always very happy to receive and to send emails to and from Stonehouse's kind and efficient staff. It's a real pleasure for me having my tenancy managed by Stonehouse Lettings.","createTime":"2023-01-11T00:00:00.000Z","locationID":"SLA"}},{"id":"ff9f4963-e538-56ee-b014-080073a2e203","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great customer service by Sandie Whyte. Very prompt responses to mails and my lease process was so seamless. I particularly like that she added a smile(emoji) in my mail to confirm that the process was now complete. That totally made my day. Thank you Sandie...","createTime":"2023-01-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2e4769ae-8a60-52e8-9a39-72d0c9b61c39","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Amazing experience once again. Every time I deal with Stonehouse (specifically Gill) they go above and beyond to provide me with the best service. They are so helpful and during my first tendency they were so supportive, can’t recommend them enough, really down to earth hard working individuals that I’m proud to say helped me. Gill is amazing, constantly checking on me, offering help and providing the best advice unlike other Aberdeen companies. Would recommend her to anyone out there.","createTime":"2023-01-10T00:00:00.000Z","locationID":"SLA"}},{"id":"c7f1d019-5a3a-5d3a-8354-a618146f773e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I got in touch with Stonehouse Lettings regarding a property I was looking to rent out. Natalie got in touch and was very friendly from the outset, answered every question I had and was very professional. Would highly recommend Natalie and the team at Stonehouse Lettings","createTime":"2023-01-10T00:00:00.000Z","locationID":"SLA"}},{"id":"05a4bcc7-6c49-59b9-a2ba-bd8f9cc8c161","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Gill Annand was very prompt in responding to emails and helpful throughout the rent application process. A big thumbs up to Stonehouse Lettings, they were helpful in securing an Accomodation In Aberdeen.","createTime":"2023-01-10T00:00:00.000Z","locationID":"SLA"}},{"id":"ba531f63-b824-58ed-8e7e-62e1192d75d5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I enjoyed the services you provided me. You were prompt and responsive and very positive. Thank you, Gill Annand.","createTime":"2023-01-10T00:00:00.000Z","locationID":"SLA"}},{"id":"09f65f35-c3ee-58c5-94a0-9ee6aca0623f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Instant replies and the whole process went on smoothly . I however struggled on proceeding on the income verification page on Goodlord but was referred to their support team and everything was sorted and processed.","createTime":"2023-01-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"86baef4c-c1fa-5980-9f52-7ac66d308982","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"I’ll give a 4star because I’m going to talk on the application process and come back to give another review once I’ve moved in. I’d say the experience was a great one and smooth. Carol Clark was in charge of my application and every form of communication was through an email which was attended to on time. Every questions and doubt was answered. Carol made it easy for us. Thank you","createTime":"2023-01-09T00:00:00.000Z","locationID":"DJC"}},{"id":"980268c7-6bed-57d4-85be-3b1ab3b63f03","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I've just entered into a management contract with Stonehouse to manage a rental property in Aberdeen. While it is too early to evaluate Stonehouse's performance on how they manage the property for the duration of the contract, I was very pleased with the service I've received up to this point. I have been liaising with Nicola Edwards who has been very professional, responsive and helpful. So far, so good. I will update my review as my relationship with Stonehouse progresses.","createTime":"2023-01-09T00:00:00.000Z","locationID":"SLA"}},{"id":"a1c51423-b0a1-5371-8b99-f5e0d7907be3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We were assisted by Sophie Balsillie in solving some end-of-tenancy issues. She was fantastic! She promptly replied to all our messages, was very efficient in dealing with our requests, and had a very friendly and positive approach. Thank you so much, Sophie!! Great service.","createTime":"2023-01-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d06dc862-5cb2-5043-bbd0-9979aa6475db","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Faster response and quick turnaround on tenancy especially Sandie Whyte kind and support person","createTime":"2023-01-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f83d53d4-265e-5b7b-84a9-a8e21107cbe7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Hi, THanks for your wonderful support.","createTime":"2023-01-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5fe12e29-f884-5dd8-85db-39cd9ef0e052","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"I Have had both, good and bad experiences with DJ Alexander. When I first moved in, that was last Feb'22 the heater was not working due to which I could not move in for a week despite paying the rent. This should have been checked before renting out the property. It was very difficult to reach out to them as they were on leave or not active. The furniture in the living room is not in great condition. Seems like the previous tenant had a cat, which was not addressed. Very basic and outdated furnitures and appliances. I would really appreciate it if this was considered and discussed with the landlord. However, I have found a very good and active response lately as I had requested for change of tenancy agreement. The process was smooth and clear and Anita was a great help. However, I have requested a few repairs and hoping to get it fixed at a reasonable time. I will update my review post this.","createTime":"2023-01-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2e99a147-deb2-59ca-a448-f54b46522eec","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Recently had the pleasure of dealing with Natalie from Stonehouse lettings to get my flat on the rental Market, she provided a quick and easy service, from an email I sent on the Wednesday afternoon, the flat was live on the rental market by Friday ! Highly recommend using Stonehouse lettings","createTime":"2023-01-06T00:00:00.000Z","locationID":"SLA"}},{"id":"83acd2e2-4fcb-54ed-84aa-d96d0752b069","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Such a helpful and patient company. Ive had a lot of stress with trying to relocate and coming up against barriers ,this company couldnt have been more helpful, patient and flexible ,especially thanks to Jemma Watt for all you patience ,understanding and help with the process .","createTime":"2023-01-06T00:00:00.000Z","locationID":"SLA"}},{"id":"56290fe5-adbd-5a16-a796-1c2fbdb2b86f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Gill Annand was first class throughout; thank you Gill.","createTime":"2023-01-06T00:00:00.000Z","locationID":"SLA"}},{"id":"b5a883d4-1343-5c8a-8902-49df6b65eac0","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Flat hunting with DJ Alexander was overall very good. Being one of the larger agents in the city, their process is very streamlined. Their contracts and their information gathering process is fair and comprehensive. The best part of dealing with them was definitely their property agents. Looking around properties managed by them was fantastic because they were so incredibly friendly and very knowledgeable. We were in contact with an agent called Natalia who couldn’t have been nicer or more professional. She was excellent at helping us get the flat we wanted. There were a couple of downsides though. They only accept inquiries via RightMove which is a bit odd. I also found their phone lines very difficult to get along with. Twice I had to wait over half an hour on hold to get through to an operative on a weekday which is rough. I’m yet to experience how they handle existing and leaving tenant issues but for now, as a new tenant, they’ve been great.","createTime":"2023-01-05T00:00:00.000Z","locationID":"DJC"}},{"id":"863735e8-90e1-5111-8e74-18ebd3089abe","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have been trying to find a property to rent to relocate to Edinburgh. Our experience with DJ Alexander was great! Once the landlord accepted our application it was a quick, seamless process! The Goodlord software they use is user-friendly and makes the process so quick. We uploaded all our info and it was all processed and the contract signed in a matter of hours! I was impressed with the speediness. Special thanks to Sandi Whyte and Galina Webster who were really helpful and quick to reply.","createTime":"2023-01-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"34024407-94d7-5230-89f1-5d6583b00e96","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We would like to thank Sandie Whyte for the excellent service received over the festive period to secure our rental property. All referencing was completed over the Christmas period and we were able to contact her at any time.","createTime":"2023-01-04T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fa41aca3-3411-5d29-ab46-0df39a7635f0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We highly appreciate Sandie's help throughout the whole process. She has been really considerate and patient with us providing clarification for all our doubts offering assistance whenever required.","createTime":"2023-01-04T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"30fde60c-0872-5d78-9d02-8cc737eab39a","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"It was 5 stars due to professionalism and the fast response from Ms. Sandie Whyte and Ms. Galina Webster during the pre-tenancy. However, some issues at the beginning of the tenancy need more than 5 weeks to resolve (no water, no hot water). One star down with that, hope can be improved in the future.","createTime":"2023-01-04T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8c124072-5a5b-5425-85d5-fb6175f1e9fb","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Honestly I can't praise Imran Iqbal and Christin Hunte from DJ A enough. I explained to Imran my current situation and that I was very interested in a particular flat. On that same day he agreed the let on behalf of the owner and Christin sent me the letting contract to sign as well as the referencing portal to upload them. By the next working day, it was done! Honestly can't recommend enough. 10/10 Thanks Imran & Christin!","createTime":"2022-12-30T00:00:00.000Z","locationID":"DJC"}},{"id":"c78ec8ab-66fd-5c20-9617-3f9d75d73619","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"I was assisted through the application process by John Sturgeon and Sandie Whyte. John was friendly and helpful in showing me the property and Sandie was also friendly and clear with instructions through the process.","createTime":"2022-12-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4800ab2c-38ee-5a92-bf9c-b5a7dff3cdce","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We were assisted by Keiran and Sandie on securing our property and can not thank both of them enough, both super helpful and efficient. Turn around time and communication was spot on and can’t wait to move in. Thanks again!","createTime":"2022-12-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cc99cd1f-7b69-5b0c-bace-2cf3361ee729","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Caroline was so lovely and prompt with her responses. Just so kind! Following this, Sandie mainly dealt with me and was amazing and very quick in helping me secure the property.","createTime":"2022-12-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7bca5ec5-0314-5d94-a27c-ed6d71177aed","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Good properties and very quick process. Sandie and Francis both are very helping and very good at their jobs.👍 Thank you for sorting out quickly xx","createTime":"2022-12-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fe49e57b-9d17-53b4-b501-160a7f09ab3d","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I was staying at a flat for nearly a year. DJ Alexander agency is one of the greats. Professional staff, reasonable deposit, good maintenance and no hassle to get a deposit back. I wish all letting agencies were like this.","createTime":"2022-12-16T00:00:00.000Z","locationID":"DJG"}},{"id":"398e83e8-5d59-5be3-9aef-4d792df2a5dc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Sandie was very helpful and cooperative.","createTime":"2022-12-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8c816e0f-6178-522a-954f-ee6c146e2ac5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"This is a review for Norman who is the Maintenance Coordinator. My boiler was faulty, and the issue escalated, and especially at this time where it is in the minus figures for temperatures , a cold home with not heating or hot water is a big Issue. He helped keep me calm, he went to every effort to ensure that the issue was on its way to be fixed. He brought me out of a panic attack and actually enabled me to feel comfortable to go to work. He is amazing","createTime":"2022-12-13T00:00:00.000Z","locationID":"DJC"}},{"id":"34d903f8-f6fc-5b43-b998-4dd6c39f17f2","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Natalie was efficient, helpful and kind during the letting process. Start to finish in one afternoon. Very impressed.","createTime":"2022-12-13T00:00:00.000Z","locationID":"SLA"}},{"id":"814130b2-d3ac-528f-aa8a-af38f0e45003","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Sandie was very helpful and understanding with our situation and helped us to get an earlier move out date which was brilliant! Thanks to her and the team.","createTime":"2022-12-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4cc06501-a52f-58a5-b360-ef9707e164f3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I was assisted by Bayana Jambal at first on viewing the house. She has very good customer care.She will respond to every email that I send on enquiry then she transferred me to Dionne Carter. The journey was very thorough and very good.Dionee and Bayana thank you so much Thank you so much DJ Alexander you are the best.","createTime":"2022-12-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0b11b0d0-7a43-50e7-bbef-61f088d72c41","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Aaron has been really helpful in dealing with our tenancy and special circumstances. Much better than the previous company.","createTime":"2022-12-02T00:00:00.000Z","locationID":"DJC"}},{"id":"738ea8d2-ae06-562c-866e-aab607a2440d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ is my letting agent and delighted with the response and service that they are offering. Helped coordinate several matters with my landlord on time and very prompt, including a tenancy extension recently.","createTime":"2022-12-02T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"18b5d4cf-f40e-551c-8684-4b3022ddcce5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Norman MacLean has been really responsive and helpful whenever we've called to get issues with the flat we're renting fixed. He always does his best to keep the fairly complex works done as soon as possible.","createTime":"2022-11-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4db0fee9-4213-5447-87b6-b535a55d4535","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"They have been very professional and helpful during our end of tenancy formalities. They made it smooth process with Landlord and helped us to extend our end date under some unforeseen circumstances.","createTime":"2022-11-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a42021bc-3e64-58a8-9e5b-f0ba30e6ecbc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The hall light switch is at the far end of the hall and, being a bit undteady on my feet, asked DJA if I could have a motion sensor switch installed. No problem. Lewis was the electrician and he came by and installed one but, it stayed on for 20 minutes before turning off. Lewis came back again, by this time it was on for 13 seconds, off for two seconds and back on again for 13 seconds, off for two seconds.....continually. He went off and got another switch but, it did the same. Oh my gosh ! Just out of the blue, he asked if I had another bulb. I thought to myself, \"I can't believe a bulb would make any difference !\" but.............I was wrong ! Eureka ! THAT was the problem ! It's been working perfectly for two weeks now and is a huge improvement.","createTime":"2022-11-17T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3949447c-3338-51dc-bb65-40b8ff1d3109","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a great experience with Diane Harte in D.J.ALEXANDER.","createTime":"2022-11-17T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e716d83f-b688-5d6c-82a3-76a0db9d04a5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Had the pleasure to deal with Caroline regarding a rental property. On this occasion she wasn’t able to help me, however she could not have been more helpful and would highly recommend her.","createTime":"2022-11-16T00:00:00.000Z","locationID":"DJG"}},{"id":"66f514b2-b66c-50e1-922e-5db1f7f4e778","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Good experience with change of tenancy, they responded quickly to enquires and were very on it and helpful with the process. Also responded quickly to a maintenance request after moving in.","createTime":"2022-11-15T00:00:00.000Z","locationID":"DJC"}},{"id":"44c8b420-d9ae-580b-a2c2-07b55aee9b5f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"The team at DJ Alexander have helped me tremendously during a tough time. From the viewing with Sal to the application with Yasmin and the support from Louise and Nikki, you can tell this is a family run business with family values. Can't recommend the service enough!","createTime":"2022-11-14T00:00:00.000Z","locationID":"DJC"}},{"id":"985a664a-7250-5b2f-a8d8-4f8162fdf25a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"I am super happy to get a great support and service from DJ Alexander. A huge thanks to Dionne, Keiran and Imran.","createTime":"2022-11-14T00:00:00.000Z","locationID":"DJC"}},{"id":"d958f1ad-cf9b-53db-8f4e-b74144981fc4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I highly praise/ recommend and indeed thank Norman MacLean, Maintenance Co-Ordinator at D J Alexander, Edinburgh for an excellent Firstclass service to us, as Landlords. Since 7 October 2022 to date, Norman has been helping us manage maintenance issue which is still ongoing (not due to Norman). Norman has expressed a customer service experience second to none. He has shown extremely high standards of professionalism in all areas, commitment, reliability, mannerly, polite, attention to detail, responding promptly, taking the time to listen to your needs, (I have found the ability to listen quality with most DJ Alexander's employees both in Edinburgh and Glasgow) this quality is sadly lacking in these modern times and is an area in which companies in general should be taking on board. Taking the time to listen to their clients' needs, communication is key, without clients' there is no business. Norman absorbs information, both verbal and written very well and keeps his manager informed with progress/situation. The list is endless. I did say to Norman's Manager that in all my working years, (I am a senior lady) I have found Norman to be one of the best (if not the best) that I have had the pleasure to deal with. Keep up your excellent work standards Norman, long may it continue. DJ Alexander you have won a watch with Norman, such a committed team member who has added not only value to your organisation he is also a credit to your organisation too! Thank You","createTime":"2022-11-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"541d41be-1f4b-5a03-9783-a83637eccad0","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very quick and easy application process via Goodlord, and Carol has been a fantastic point of contact throughout the last few days to help us along.","createTime":"2022-11-07T00:00:00.000Z","locationID":"DJC"}},{"id":"cb4e8167-8bab-5961-a480-3381e4c1574d","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2022-11-06T00:00:00.000Z","locationID":"DJC"}},{"id":"9c60a78e-c886-50ab-9692-32bca03cfb28","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2022-10-28T23:00:00.000Z","locationID":"SLA"}},{"id":"1927e6c5-636e-5cd6-8c97-150c9c4d01b3","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Quick and efficient process where the team member Yasemin Emek was very helpful throughout.","createTime":"2022-10-26T23:00:00.000Z","locationID":"DJC"}},{"id":"e778f92a-845e-5767-b3aa-e6d9ddde54ee","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Quick and efficient process where the team member Yasemin Emek was very helpful throughout.","createTime":"2022-10-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f0b7af3b-65c7-5369-8fe1-f14ebc148373","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have had a good experience with DJ Alexander so far be it with viewing, follow up, response to my queries. I would like to add that I had a really nice experience recently as I desperately looking for a house. Johanna Burvall was very helpful and supportive. She understood some of my personal limitations and was kind enough to accommodate me in some of her viewings and proactively updated if there was any change to the schedule. It felt good to know that such professionals exist who go beyond their call of duty to help people. Much appreciated, Johanna. Kudos @DJ Alexander for having such professionals in your team!","createTime":"2022-10-25T23:00:00.000Z","locationID":"DJC"}},{"id":"0741437b-d9db-5f2d-9099-96d1d38613c0","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"My experience with them was good. The overall process was very smooth.","createTime":"2022-10-24T23:00:00.000Z","locationID":"DJC"}},{"id":"e5c66b9b-740b-514c-8742-39d6363062eb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am very please and impressed by the professionalism and speed at which Sandie Whyte operated throughout the process","createTime":"2022-10-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ce82711f-77c6-55e8-be6a-64fe82cd9497","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"This is the great place to find a home. It helped me a lot with TenantApp to book my all viewing and reminder. This was a great experience to find a home with DJ Alexander during this crises time. Thanks a lot DJ Alexander Team","createTime":"2022-10-20T23:00:00.000Z","locationID":"DJC"}},{"id":"77415694-9afa-5673-b5d1-9c1f4284f813","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Overall, we had a pretty good experience as tenants. The reason for the four stars is that we were trying for over a month to find a flat. Other than that, both Paul Hyett-Czompo and Juanita really supported us until we actually moved in to our new flat and they also moved the move in date earlier which was really convenient for us! Thank you so much DJ Alexander.","createTime":"2022-10-20T23:00:00.000Z","locationID":"DJC"}},{"id":"b153a794-95f6-5a93-96be-d117ab7fcae1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"This is the great place to find a home. It helped me a lot with TenantApp to book my all viewing and reminder. This was a great experience to find a home with DJ Alexander during this crises time. Thanks a lot DJ Alexander Team","createTime":"2022-10-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4983837f-f84c-5ed9-81aa-7bab53e78543","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Review, from: Yordan D. Nikolov.: Gill, \"Lettings Negotiator\" - was excellent, in helping me to very quickly secure my property/ flat! She even guided me to the flat most appropriate for myself and immediately very quickly arranged a detailed online viewing for me! She was always incredibly responsive and professional, very devoted, and, very attentive - incredibly easy to communicate with, and, chased up the/ my landlord on my behalf! She was very easy to work with, and, to communicate with, and, was always incredibly helpful! All was very well organised, for, the start of my tenancy agreement, on: 30/09/2022, and, for my move-in date, on, the: 12/10/2022 - including my later \"keys collection\"! I am loving my new flat, and, I am very happy, I chose \"Stonehose Lettings - Aberdeen\"! Communication with the other members of staff, has also, been very quick, professional, and, very prompt! All in all - an excellent and an outstanding service from Gill and \"Stonehouse Lettings - Aberdeen\"! Thank you, Gill, and, \"Stonehouse Lettings - Aberdeen\"!!! 5 out of 5!!!:;-,","createTime":"2022-10-18T23:00:00.000Z","locationID":"SLA"}},{"id":"140d4061-1fdc-5ec8-93f3-67ae021aa917","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Finding a rental as an expat was challenging and the process made much easier by Maureen, Kendal and Jemma assisting us in the process in securing the property we wanted to rent.","createTime":"2022-10-16T23:00:00.000Z","locationID":"SLA"}},{"id":"4d4a187a-aa50-5726-9d0c-36b058f9590a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you for your quick response and real help in finding an apartment.","createTime":"2022-10-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2ce75b2b-bc38-59e1-b1b6-fc241877a107","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very personal experience using this company. Quick and informative responses throughout the process. Ashley was extremely helpful!","createTime":"2022-10-14T23:00:00.000Z","locationID":"DJC"}},{"id":"c512875f-343f-51da-8c02-28c1f545f60f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Stephanie our property manager had just been excellent. Her communication and patience with us have been brilliant.","createTime":"2022-10-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"90f242cc-4dfb-5f12-81b7-d8e3988e16c6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Although it took a while to secure a flat in a difficult market, the team at DJ Alexander were extremely helpful in a time that was becoming increasingly stressful. We were very impressed by the professionalism and speed at which Natalie operated, and her colleague Paul was a pleasure to deal with when viewing and eventually securing our property. It my take a while, but if you are persistent DJ Alexander will be sure to put you in a beautiful flat in a prime location. Very pleased!","createTime":"2022-10-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"25207599-e9d7-5c81-b486-ca492f02acf9","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I had a really helpful experience recently as I was in a hurry looking for flats. Johanna from DJ Alexander was so friendly and supportive. I didn't get the property she showed me but I've rarely seen a letting agent being so customer-orientated. She booked me a last minute viewing and instead of letting me wander around through the flat really guided me through every room, giving me all the info I needed. Much appreciated, Johanna!","createTime":"2022-10-11T23:00:00.000Z","locationID":"DJC"}},{"id":"c3fa7132-5443-58a9-9d33-9f591d605181","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2022-10-06T23:00:00.000Z","locationID":"DJC"}},{"id":"2447a1d8-53db-5d15-a51f-f78c15137270","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a portfolio with messers Fineholm prior to its acquisition by the Lomond Group and there has been major ongoing operating issues due to the Transition for a number of weeks but these have now been resolved due to the hard work of my assigned Property Manager Stephanie who went above and beyond to sort things out with the assistance of Ashley her line Manager and Angie in the Edinburgh Office, I urge anyone finding themselves in the same position to persevere as the staff have encountered numerous challenges integrating a smooth operating business model and due to their hard work is now coming together and is now handling my portfolio to my complete satisfaction","createTime":"2022-10-04T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"afb8d182-e1df-5246-aae1-cb0357c5e296","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"After struggling to find a property to rent in Edinburgh, property manager Imran helped us to find an ideal property that suited our budget and location. Imran was very attentive in terms of communication & our move in was as smooth as possible as he met us at the property to ensure we knew how everything worked within the property & that we were completely satisfied. Overall I would definitely recommend DJ Alexander as a letting agency, specifically Imran as a property manager. Thanks to him we are settled in a lovely property & couldn’t be more grateful.","createTime":"2022-09-29T23:00:00.000Z","locationID":"DJC"}},{"id":"0945b4bb-80cd-577a-8e4f-f629308209d5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Really can’t thank Caroline enough for her efforts in securing a flat for my son. The Glasgow rental market is bonkers at the moment, and the uncertainty has caused a great deal of stress. Caroline helped enormously in alleviating this stress, and thankfully has secured my son a flat in the perfect location. Chuffed to bits 😊","createTime":"2022-09-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"70501d02-66dd-52db-bd28-717f53e17037","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Have been dealing with a surprise move as with current property our landlord has decided to sell. Within a week of finding this out DJ Alexander and Chloe especially have been amazing and we have found a new home for me, my wife and 10 month old twins daughters. Thank you again for all your help on a stressful situation","createTime":"2022-09-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4b0e4564-832f-5585-9fd4-3d2d49e3b887","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have just spoken to Aaron Ord about a problem with my property. Aaron has been a pleasure to deal with and has been very helpful in moving the problem forwards. I am hopeful that due to his help it will be resolved today and we'll have a happy tenant.","createTime":"2022-09-22T23:00:00.000Z","locationID":"DJC"}},{"id":"9c38a0cf-7d45-5156-9d7b-9abb00534741","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Really appreciate all the help that Cara has given us so far in our search for a rental property for our son. She has answered our queries promptly and done her best to keep us informed, during what has been quite a stressful time for us. Thank you Cara, you are a star!","createTime":"2022-09-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b7395be5-8fd0-5a1e-82d4-cf4905449621","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Just got an apartment with D.J. Alexander and I met with Diane the representative who hosted me in an awesome way, very pleasant and willing to listen to any questions asked and responding in the very best of ways to do so.","createTime":"2022-09-14T23:00:00.000Z","locationID":"DJG"}},{"id":"32350a54-7e2b-54e4-a794-9f9c22706ec1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"What an agent! The renting market in Edinburgh has been bananas over the past few months my housemate and I have been looking until we came across Giulia Ceccarelli. I was unsuccessful on an application to a property but instead of just forgetting about me, she did everything afterwards to help us secure a property and did it with genuine compassion. Needless to say, she helped us find a property that ticked all our boxes and without her help I'm sure we would still be without a home - so thank you!","createTime":"2022-09-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"38d0458d-8518-5676-82f6-56d04ba3ade9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Desperately needed accommodation, as plans for flat sharing fell apart at the very last minute! DJ Alexander were extremely helpful, Dale Barr was outstanding, the agency really treated us with respect and dignity.","createTime":"2022-09-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"15377070-b089-53b0-b73e-0dd816d247c7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thanks to Norman Maclean in maintenance who was an enormous help to us (the landlord) in organising the repair of a boiler at our property. Much appreciated.","createTime":"2022-09-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9af2df82-7b78-5794-b7b5-7a33bffee121","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Easy and fast process by agents Miss Caroline & Diane, for renting a property in Glasgow.","createTime":"2022-09-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e5c2894f-d345-5a9b-a38a-34579ec2ecc5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"In a crazy market situation in Edinburgh, I was really impressed by the service from DJ Alexander. Honest, straightforward and very helpful. Thank you","createTime":"2022-09-12T23:00:00.000Z","locationID":"DJC"}},{"id":"207bf6e1-0381-55bc-9a84-2f4cbd87443a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2022-09-12T23:00:00.000Z","locationID":"DJG"}},{"id":"b6ac758d-5870-57b0-9b41-922f9b570a2d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had the pleasure of having the expertise and knowledgable help of lettings agent Giulia Ceccarelli from DJ Alexander. I was completely struggling to find a place in Edinburgh and was getting nowhere. That is until I had the fortune to be in contact with Giulia. She was extremely responsive, helpful, and accommodating. I would not have found a place if not for her. She was my saving grace and I highly recommended her services.","createTime":"2022-09-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c9461313-caa3-5eca-8438-5a1df29e477d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"So far, so good. The rental market in Edinburgh is extremely challenging at the moment and I found DJ Alexander to be very professional and easy to deal with. They were honest about the competitive situation and did their best to help","createTime":"2022-09-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"274acc17-7c8f-5ba0-a0b2-c93fba86667a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had arranged to move into a flat with DJ Alexander but due to an unforeseen issue with the bathroom the flat was no longer available to move into when we needed it. Paul Hyett-Czompo was incredibly helpful in trying to resolve the situation and was able to find us a suitable alternative flat for which I was able to view on the same day. He helped us progress our application very quickly and within two days we had agree everything with the landlord and signed the lease.","createTime":"2022-09-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"74f3fb59-c341-53e7-95c7-bce9dc774851","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Although the housing market has been tough and the spaces at viewings limited Cara and the team were always very calm and helpful in trying to sort out what we needed.","createTime":"2022-09-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"defd532a-2b3c-5fe8-b399-8db20290dc01","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I had a great experience with the rep Stephanie McMillan. As I am new to Glasgow I was not sure what I was looking. Stephanie helped me with all my questions and queries that I had about areas in Glasgow. Even though I did not take a property with DJ Alexander or in the Tollcross Area. I would highly recommend your company and your staff member Stephanie is a asset to your company.","createTime":"2022-09-06T23:00:00.000Z","locationID":"DJG"}},{"id":"c76b2ba8-a866-532c-a49d-3a22b44bd7c5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Stephanie from DJ has always been so friendly and helpful. They made the process of finding and moving into a flat so much easier especially with the current housing crisis. Stephanie has always been more than happy to deal with any issues and does so quickly. I would highly recommend!","createTime":"2022-09-06T23:00:00.000Z","locationID":"DJG"}},{"id":"4c749641-afbe-52e6-910d-455179d77212","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Stephanie from DJ has always been so friendly and helpful. They made the process of finding and moving into a flat so much easier especially with the current housing crisis. Stephanie has always been more than happy to deal with any issues and does so quickly. I would highly recommend!","createTime":"2022-09-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7c920275-549a-5029-8551-053f9f0860db","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have just secured a property with DJ Alexander and it has been completely seamless. In a stressful market the team were informative, patient and helpful. Special thanks to Natalie Paul and Giulia and extra special thanks to Yasemin. I would highly recommend DJ Alexander and many thanks to them!","createTime":"2022-09-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ed4cb301-6c5e-5fda-bb1c-427375682880","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The housing market has been really tough lately in glasgow. I was lucky to run into a unique agent Stephanie McMillan that works with DJ Alexander. She was a great deal of help. I would recommend her and DJ Alexander anytime, any day.","createTime":"2022-09-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"13ce27e3-33d4-5cf9-8789-58a4d37f4e7f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Georgia Torrice at the Edinburgh branch provided a very professional service and always returned by calls quickly, when I know she is extremely busy. I would recommend Georgia for her knowledge and professionalism.","createTime":"2022-09-02T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"32807822-3da4-5fcb-bb32-5574ecccc518","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you for the wonderful service. A big shout out to Rosie H We owe you so much. You answered all our questions and numerous emails…we couldn’t have found a new flat without you. Thank you to Amber M and Giulia C. Both of you were so nice to talk to. Moving is a very stressful time and you both helped me a lot.","createTime":"2022-09-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5bcce4ee-30df-5553-a696-3a13115f4142","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Edinburgh branch, Martin Hewitt was patient, sympathetic and very professional. Sadly he was not able to find us a property to rent but he carried out his search with such aplomb. Mrs P Edwards","createTime":"2022-09-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e8c66744-18f2-577c-a684-33f00462b207","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Jenni F did an excellent job in resolving an ongoing problem we had with accessing a property to get remedial work done. She was proactive in getting a solution and managed the whole process to completion. Certainly recommend dealing with her.","createTime":"2022-08-31T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3feb9cab-24ab-5bc1-b031-82babf217433","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I phoned your offices this afternoon to try and book a viewing and spoke with the wonderful Marty who was very helpful and knowledgeable. Nothing seemed too much hassle and even though the property I wanted wasn't available he sent me several other options that met my needs. He is a real asset to your company.","createTime":"2022-08-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5d237581-dbbd-5cec-93c9-5bed01ebbf08","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Cara was very helpful in our request in a very busy time. Got us a viewing that suited our needs.","createTime":"2022-08-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a245abaa-a764-5db0-9cfb-ed0f59d098da","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thanks Mr Ahmad Alsheikh for your excellent service,","createTime":"2022-08-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9e2e0e5e-8b3a-5ede-9c97-a5b125466d14","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Was really panicking, searching for accommodation for my son’s second year at university. Frustrated as properties disappeared before our eyes, couldn’t even get a viewing! Spoke to Cara Jenkins who was so friendly and helpful and managed to get us a viewing. Fantastic service!","createTime":"2022-08-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7aba07c1-8646-5c75-aa09-aca6b7e400a0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Cara Jenkins is an absolute gem and has been nothing but supportive and helpful in finding a place to call home.","createTime":"2022-08-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"318ec144-19e7-5dcc-9457-7bcbac602b32","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Fantastic service from Sandie in the Lease team. Very many thanks.","createTime":"2022-08-24T23:00:00.000Z","locationID":"DJC"}},{"id":"5641c290-c57e-5f3d-ad6f-0dc16e42011e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I'm grateful to Cara Jenkins who explained me the policy related Guarantors. Apparently, you do not need one if pre-paying for 6 months. Before that, I had a phone conversation with a person (did not ask name) who told me that even if I pre-pay for 12 month there is no chance I can rent without a UK based guarantor. Five stars to Cara , 0 stars to the other guy.","createTime":"2022-08-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9e666de9-7ae9-53cc-afff-00d8a1625849","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am from south Korea. DJ Alexander help me to find and secure the property for me. They have very systematic process for viewing arrangement and contract. I appreciate so much understanding and quick response whenever I have questions about the property I am interested in. Thanks.","createTime":"2022-08-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3e1f41cd-f93c-5933-aadf-b03a74978c59","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I've been a DJ's tenant for 15 years and find the lease signing team: Lauren Edmond Laura McTaggart Taylor French Yasemin Emek Maisie Kidd Dionne Carter Carol Clark Carole Syme Anita Ross Christin Hunte Chloe Alexander Sandie Whyte Chloe Maxwell Amaani Ely Lee Charlton All to be extremely helpful and friendly.","createTime":"2022-08-23T23:00:00.000Z","locationID":"DJC"}},{"id":"56247435-211d-52c5-89f4-dafdd3195d86","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Angus dealt with my request really efficiently and professionally!","createTime":"2022-08-23T23:00:00.000Z","locationID":"DJC"}},{"id":"1deb0faa-26bd-56fa-a433-22a7c34cfaca","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Amber from DJ Alexander was very helpful and took time to explain the Scottish letting system, which I am new to.","createTime":"2022-08-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"74f2cd69-7fa7-5f7b-a9d0-ac125063c7c6","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Currently looking for a new property to rent - Cara has been professional and helpful with my queries.","createTime":"2022-08-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a67fbf7a-296a-5d0f-ab6d-4f542309701b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Friend got stuck in the bathroom due a broken lock. Agency were on it straight away and sent out a locksmith for repairs. The following day the locksmith returned for a new lock replacement.","createTime":"2022-08-21T23:00:00.000Z","locationID":"DJC"}},{"id":"a29e7166-f21d-575e-aa9a-c97254195b1e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"House hunting and Moving can be very stressful especially when you’re juggling work storage facilities and transport. Both Giulia and Chloe went out their way and operated way above and beyond what any other agents would normally be willing to do, to ensure my move in went perfectly. I found them both very helpful especially when they contacted the apartment owner to secure me an earlier move in date so it coincided with my days off work and also saved me a very lot of money which I would have had to pay the storage company as they insisted that any extra day storage would only be allowed if I paid for a month ( nearly 250 ). When viewing properties I found other agents were more robotic and very quick to tell me what they can’t do, Chloe and Giulia were the opposite, no robot answers to questions such as “ computer says no” and more human “ let’s see how we can make this work”. Thank you both very much.","createTime":"2022-08-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ed58c05f-0363-5d69-98df-6ac2bbe369da","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Norman, with the maintenance team was super communicative and helped us get things done in our flat. The team at DJ Alexander is always pleasant and polite.","createTime":"2022-08-11T23:00:00.000Z","locationID":"DJC"}},{"id":"e312d864-a243-5025-ad30-542503b8d16e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Decent enough estate agents","createTime":"2022-08-09T23:00:00.000Z","locationID":"SLK"}},{"id":"4a175d80-4987-5996-9894-8e2efa5ad537","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have rented my flat through DJ Alexander for a long number of years and I am happy with their service. To be 100% honest there was a period recently where I was disappointed with disjointed communication and a myriad of expenses. However, since being appointed a contact person again, the amazing Natalie Cotton, things have turned around quickly and happy to give five stars.","createTime":"2022-08-08T23:00:00.000Z","locationID":"DJC"}},{"id":"7bb10417-c4cf-577e-a330-ef6e963ef006","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very pleased with the service. As I informed them about my problem, Mr. Ahmad Alshiekh responded very quickly and the issue was solved within few hours. Many many thanks to him and DJ Alexander.","createTime":"2022-08-02T23:00:00.000Z","locationID":"DJC"}},{"id":"a5ecbb91-f44a-53c5-9f27-199bb666c24c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"I let with Stonehouse Lettings for around 5 years and overall they were a good letting agent to deal with. They had a reasonably good system for reporting maintenance and if anything needed chased up you just had to speak with them and they were receptive. The process for inspection visits was easy and quick and the staff were able to accommodate changes of date to work around when I was available. The staff were always friendly and polite and tried their best to help even in difficult situations. Our boiler gave up during the Christmas period and the team drove out to the property with heaters as the engineer couldn't fix it there and then. The team at Stonehouse were also supportive of you as a tenant as much as they were there for the landlord and would try and encourage improvements to the property, whether the landlord takes that on board is another matter but at least they tried. I wouldn't hesitate to use Stonehouse again if I was in the area.","createTime":"2022-07-28T23:00:00.000Z","locationID":"SLK"}},{"id":"af4f98c8-e803-59b9-857f-7bfa70d7adda","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I live in a neighbouring flat to a DJ Alexander property where the postman accidentally delivered my passport while nobody was residing in the property. Imran came the same day with keys to access the property. Louise and Imran were so quick to help me retrieve my documents in time to start my new job. I couldn’t of done it without them, thank you!!!","createTime":"2022-07-27T23:00:00.000Z","locationID":"DJC"}},{"id":"553a1afa-6c1a-5d63-8e62-673b1c0b5992","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Working with DJ Alexander has been an absolute pleasure. I have found the client relationship team to be excellent to work with - They are prompt at replying to messages or addressing any concerns/queries. I highly recommend this agency group.","createTime":"2022-07-21T23:00:00.000Z","locationID":"DJC"}},{"id":"cc5a39d9-aaa4-59d3-aef5-059385b8ac55","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"DJ Alexander have been excellent in their flexibility and helping myself and my partner find a flat to rent as quick as possible in the centre of Edinburgh. Imran Iqbal our property manager is always quick to reply to our emails and supports us with queries to our landlord. I would definitely recommend to others","createTime":"2022-07-11T23:00:00.000Z","locationID":"DJC"}},{"id":"3045077c-5db2-5b09-9821-879daa311ab3","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I received excellent support from DJ Alexander during a recent incident where the washing machine in my property broke down. My contact Norman MacLean was very thorough, communicated often, and helped with everything I needed in terms of getting information from the tenant and ensuring the tenant was available to accept the new washing machine. The online support system is excellent, you can see the status of the issue and comment back and forth as needed. I am very happy with the service I have received and a big thank-you to Norman for his support!","createTime":"2022-07-08T23:00:00.000Z","locationID":"DJC"}},{"id":"a5193798-bc99-54a9-8df1-c3002f1d69d8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"After waiting over an hour and a half for a letting agent that never showed up I was not happy, I had taken time off my work to view this flat just for it to be wasted, I contacted Dj Alexander that afternoon and asked for an explanation and a new date to view the property, I was told I would get a call first thing the next working day regarding the problem. This did not happen. I called again and spoke to an advisor named Harry, he wasn’t able to help me right away with a new appointment but proceeded to email me and keep me updated he was also extremely apologetic and I felt my complaint was actually getting taken seriously. I got a call a few hours later from Harry with a new appointment that fitted my work schedule meaning I didn’t have to take more time off. My experience wasn’t great with DJ Alexander but I’m thankful Harry was able to rectify the situation with no further stress on me. Harry you’re class, thanks again.","createTime":"2022-07-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"79c362cf-6171-57e4-920f-35eaa4bffa1b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Good and very quick team work.Many thanks for great job . Recommend Asif Mohammad as agent","createTime":"2022-07-05T23:00:00.000Z","locationID":"DJC"}},{"id":"098b6e1b-fee1-59ae-88d3-61d558265331","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I had an issue with a leak in my room and despite the work taking a bit longer than I would of hoped for, the maintenance co-ordinator Mark Graham was absolutely fantastic. He helped me resolve the issue as quick as humanly possible and was very responsive to my emails. he was very understanding and had great customer service skills. I was kept up to date throughout the process and felt that my issue was being dealt with as fast as possible. Mark is a credit to DJ Alexander.","createTime":"2022-07-04T23:00:00.000Z","locationID":"DJG"}},{"id":"97cc66c3-ace5-51fa-a70f-63894439dee9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Martin (Marty) helped us to organise viewings at short notice and well timed during the day. His swift communication and prompt assistance reduced massively the stress and apprehension in looking for flat. Thank you Marty!","createTime":"2022-07-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5f00c0c7-cba1-52d0-9269-71feba338a72","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Amber Moyes was helpful on the phone to discuss multiple properties. Kept on hold for approx 10mins but busy time for the sector.","createTime":"2022-07-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"20c4ac05-c489-5bcf-a553-10c31727b42c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent Service By Diane Harte","createTime":"2022-06-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"738ca22e-d1ed-5cc5-8a21-8117f198e4c2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a very constructive cooperation with the representative of the real estate agency that has helped me a lot in my search for the most appropriate property that suits my taste. Amber was really helpful and polite and was willing to arrange a virtual viewing for me as I live outside the UK. All in all, I highly recommend Dj Alexander lettings to anyone who wants to rent a property its staff is really friendly and in close proximity to the customers but also they offer a wide range of options for the potential tenants.","createTime":"2022-06-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f54e1e78-419b-5d04-9f8c-a7839f9d2305","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Georgia was really friendly and helpful on the phone. It was a great experience as sometimes I have difficulty making phonecalls and Georgia made it a very smooth process. Thank you!!","createTime":"2022-06-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1be1059c-734a-50bd-b459-b84d1e4e7b95","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent customer service","createTime":"2022-06-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b36360d4-873e-5a77-91ee-06cf1284e248","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Fantastic customer service, I spoke with Amber and all of my questions were answered and I received very helpful advice. Looking forward to renting with this agency.","createTime":"2022-06-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"10f411e2-eccb-5311-b649-754241099245","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent customer service especially Ms Amber Moyes very happy with the professionalism way of handling my enquiry and interest in the property I'm asking for. Thanks","createTime":"2022-06-27T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7c615887-17bd-5c95-a758-e4021701e76b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Grew impatient and left DJ Alexander a bad review. Then the customer service actually got in touch and offered a solution. Thus so far it's been a positive experience.","createTime":"2022-06-26T23:00:00.000Z","locationID":"DJC"}},{"id":"032c3012-07b0-5213-9790-0cce7e3e640e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"While I did have to wait a fair while on hold, that's understandable with how busy it is at the moment. Once I got through and spoke to Yasemin, she was really friendly and helpful. She gave me advice on how to deal with my specific situation and tried to help as much as she was able. Based on this experience I'm really hoping that I'll be able to rent a property managed by DJ Alexander.","createTime":"2022-06-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d32a05a8-72e7-5548-89bf-c5beb31227d5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I was in contact with Amber at DJ Alexander in relation to a rental property. She returned my calls swiftly and was very helpful and prompt to let me know what was going on at each stage. She was not only professional but also supportive in her approach and I was grateful for her help.","createTime":"2022-06-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d495ce04-f86d-5818-abe3-bc9fbadd3914","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My experience of this company is that they go above and beyond. Caitlin Butler has provided me with exceptional service, professional and caring. Caitlin always return calls and emails and has made the challenging process of finding a flat in Edinburgh much easier. I highly recommend this company","createTime":"2022-06-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"214196f7-1123-5697-bf84-69af029384fb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I spoke to Amber Moyes regarding a viewing for a flat. She was lovely. Very helpful and efficient, and also very friendly. No problems at all.","createTime":"2022-06-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1d2f3ca0-bacf-5564-a2f0-f0a69a472f64","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Georgia was very honest and helpful despite there being almost no viewings for any of the flats that we'd looked at. She recommended things to do and look at and overall was very friendly.","createTime":"2022-06-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"16f7cba1-0533-5909-bbfe-cce46df461d1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a call with Amber and she was so lovely and patient with me (I asked about a long list of properties!) She was very helpful, glad I had her to ask questions to","createTime":"2022-06-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7d200f29-7c28-5fba-907f-8e1059303385","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Going through the challenging process of finding a new home to rent in Edinburgh. Found Harry Gibson to be super supportive and informative today. Keep up the 5 STAR treatment....","createTime":"2022-06-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bee03930-e9b8-50a5-9414-b173578cb9cf","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had a call this morning regarding a rental property, Amber Moyes was brilliant, very helpful and knowledgeable . Polite and attention to detail was excellent. Kind regards Mark A Grogan","createTime":"2022-06-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"51ebe98c-19ad-599b-a421-a5bb0aecfca7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Amber was very helpful on the call with me. Set me up and registered all my interests, very patient and lovely to chat to. Thanks Amber","createTime":"2022-06-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fad577d4-ee1d-5d66-9184-c4b9f28d14f1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Having spoken to Amber Moyes the customer care today, she gave me detailed information I need to know on my enquiry. For me that’s Satisfactory","createTime":"2022-06-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"26e896fd-a4cd-5e43-9921-e6f9d15c70d6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Amber Moyes has been extremely helpful, she was quick and professional in getting all my viewings booked. A huge thank you to Amber.","createTime":"2022-06-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fca1bf90-5fb2-5040-866a-cfdad9d05f88","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I just spoke to Amber, who was very helpful when trying to arrange property viewings, explaining the process clearly and providing helpful info.","createTime":"2022-06-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3bb20050-6696-58be-a52b-b974c513aabe","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Louise Daly was very helpful and polite despite my many and varied questions about viewings/applications etc. Thank you","createTime":"2022-06-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bbc367aa-4271-53b1-9cb0-6598b33caebb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Customer service on phone was excellent. Extremely helpful. Makes a pleasant change","createTime":"2022-06-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2a8c25db-288d-51f0-ba8d-fff13b14762a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent and professional service.","createTime":"2022-06-23T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b4cfc98e-2058-57ca-9a09-b6e3a83c88f4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I called today to get some help on viewings for rentals in Edinburgh. This September I’ll be starting my masters at the university but I live in England so it is rather stressful at the moment trying to find accommodation in Edinburgh. Amber was very reassuring on the phone and did all she could to help, even arranging virtual viewings and checking several properties availability. I also emailed after our call with a question and she was very quick to respond and very helpful. Thank you again to Amber.","createTime":"2022-06-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f57789b2-5149-5ecc-beac-6542217fa1e5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I was on call with Ms. Amber Moyes, to help in scheduling viewings for properties. She was very helpful and kind, answering all my questions and explaining the renting process here, and provided good tips on when to call in case of viewing cancellations for other properties. I had 7 properties I wanted to book viewings for, which I was worried would be overwhelming, but Amber was very understanding and patient, and we went through each one to find viewing times to attend. Excellent customer service!","createTime":"2022-06-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5fbe18ea-6c56-53d7-aadc-9e5ebcfe59fb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The customer service is fantastic. I spoke with Aaron and I appreciated it, for his calmness and patience to hear me out, he also made suggestion that could help. But, they don't act on your email requests despite following up (which is auto generated, anyways) to get your details. Don't rely on it that emails will be followed up by the company. They are also prompt at picking up calls","createTime":"2022-06-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ac402956-0b5d-5f8e-acbf-afc4f148d503","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Harry Gibson has been so so nice to me. He was kind and very considerate and he was very understanding about my situation. He spoke in a way that made my day as my property search is getting me sad. He lifted my spirits today. And he even suggested ways to make my relocation to Edinburgh smooth! Wow, Thanks alot Harry","createTime":"2022-06-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c1041614-7f07-5a52-be2d-b6fe082659e4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent service salvatoredeluc got back to me within the hour 🙌 nice phone manner","createTime":"2022-06-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a668b78b-0525-58f2-bbf0-b2120030d0e9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very friendly and helpful","createTime":"2022-06-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bd962178-99ff-5d0b-b168-dea068091baa","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Whenever I call D.J Alexander I’m always lucky enough to get Georgia on the end of the phone. She is incredibly helpful and very easy to speak to. 10/10","createTime":"2022-06-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"38a9437d-6b3e-5711-9e81-681d89f3de17","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a really great call with Amber today! She was really friendly and clear, making the process very smooth! Thank you.","createTime":"2022-06-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4beb5304-7d0e-551e-b126-8a621f0c9cd8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I called to book a viewing and Amber was extremely helpful and patent with me","createTime":"2022-06-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e0877f8a-f6e0-52db-9ff6-656a6ff617b4","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Salvatore review I had a really pleasant conversation with Salvatore this morning, who promptly prioritized our maintenance issue. He was reassuring and acted quickly.","createTime":"2022-06-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"90f661ed-a233-5b73-ab3c-9e7f08fa78ad","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"A big shout for Harry Gibson. He was very kind and helpful.","createTime":"2022-06-20T23:00:00.000Z","locationID":"DJC"}},{"id":"fd451dcb-0870-54fe-94d1-bb2258ddcae0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Spoke to Harry on the phone a few times - super helpful and kind with the process of finding a flat! Really well explaining how they operate etc.","createTime":"2022-06-20T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"65511685-f987-54e4-a78a-f275efd95388","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have spoken to Georgia and she was such a gem. Very sweet personality and she was super patient. She gave me time and she understood my problems. She has great potentials.","createTime":"2022-06-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e0b79bf2-8e53-5300-9f5f-9ed82bfeb52a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I would like to thank and acknowledge Alister for his excellent service. Alister is everything you would wish your estate agent to be! He absolutely went above and beyond to help me secure a flat and took all my requests into consideration and gave me honest advice. His communication was excellent and he responded back to all my queries in record time! Thank you Alister for being an absolute star. Well done DJ Alexander for having staff like him!","createTime":"2022-06-17T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7c917a26-17f4-5d80-98a9-4ea9eeb8765c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Fantastic support from Louise Thomson Daly at DJ Alexander! Very helpful and quick responses.","createTime":"2022-06-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4eec09db-f477-56a3-92f5-2683f93ec967","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It took a while to get through the waiting list though it was worth the wait. I spoke with a representative called Laura. She helped me out straight and away and got the ball rolling with my request. Left me with a positive start to my day. Really pleased with my overall experience and fingers crossed the rest of it goes through the same.","createTime":"2022-06-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b2a85c04-58ae-5bce-bd13-d32beb459409","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent customer service from Ruth Salako at D. J. Alexander when I was inquiring about my tenancy. Made my day and put a bounce in my step!","createTime":"2022-06-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"94cc4e68-b665-50d8-9862-ec12374a69a0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have been a Tennant of djalexander since they took over from braemore and am currently using them to relocate . In my experience they have been positive and very helpful. Harry Gibson in particular has been a friendly,calming voice at the end of the phone in a very stressful time . Always quick to respond whether by email or by phone, I have been very grateful for his 'going above and beyond 'attitude in a tricky situation. Not what I expected from a bigger company, a genuine personal touch.","createTime":"2022-06-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"da9bbe3f-5bda-5797-9a7e-9636e1da49df","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Although it took a while to get through to D.J. Alexander, when I got through I spoke to Harry who was professional, patient and helpful. He answered any questions I had and allowed me to take my time to ensure I had asked and addressed all I needed to. I would recommend","createTime":"2022-06-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"feec0974-7227-519e-a47f-6958d2290c89","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I called and Harry from Customer Service was so helpful and very kind! I am very impressed with the customer service!","createTime":"2022-06-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bed03ae8-cf49-5fba-b6a8-49556988414d","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Long wait (busy time for Edinburgh) but adviser Harry was very helpful and kind, he was able to put in a viewing for me and chatted. Made my 15 minute wait on hold end on a positive note!","createTime":"2022-06-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f627f462-24a6-54b8-8324-c64c26571250","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Fantastic service from DJ Alexander - particularly through Imran and Laura Edmond. Imran was available at all points during our search for a flat, contacted us in a method we wanted and when we had a flat fall through (no fault of DJ Alexander’s), Imran was on hand to do all he could to get us another flat. He managed to sort us a new one within 2 weeks and we’re now moved in and loving it! Couldn’t recommend DJ Alexander enough and particularly Imran, he will do all he can to ensure you’ve got exactly what you’re looking for and provides a very personable service which we massively appreciated.","createTime":"2022-06-06T23:00:00.000Z","locationID":"DJC"}},{"id":"69aaa79c-6dec-5224-a8c3-e42b0e0b9f03","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We first let out a flat through DJA in 1996 and now let out four flats through them. They haven't been perfect - no organisation is going to get it right first time every time. But the fact we've stuck with them for over 25 years speaks for itself; and we have tried other letting agents on occasion, who have been a whole lot worse! Biggest gripe over the years was the performance of their in-house maintenance partner, Benaird, which charged high rates for poor workmanship. This appears to have been addressed, and the change of ownership with the system changes they're bringing in will hopefully iron out any other wrinkles.","createTime":"2022-06-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3b7dd88d-d131-5371-bb0a-37dc444938d8","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"The best experience I've ever had with a comparable company. They have managed my flat (I was the tenant) in Edinburgh for 4 years and have always been impeccable: quick to respond, easy to reach out to, polite, helpful. I never had a single problem with them.","createTime":"2022-06-04T23:00:00.000Z","locationID":"DJC"}},{"id":"f577991d-4ac8-585e-bf9b-3b1e15bfe682","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Total professionals at what they do. From placing for sale to an offer being received, three days. I wouldn't hesitate to recommend them to advertise your Property.","createTime":"2022-06-02T23:00:00.000Z","locationID":"DJC"}},{"id":"43367be7-af59-51a0-a033-a7d92c539573","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have been very pleased with the service that I have received for many years from Braemore who are now part of D J Alexander. My current property manager, Rachel Selkirk, has been particularly helpful.","createTime":"2022-05-19T23:00:00.000Z","locationID":"DJC"}},{"id":"40932698-7229-5708-b4ac-868191ab053e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"","createTime":"2022-05-17T23:00:00.000Z","locationID":"DJC"}},{"id":"bfdf17e2-534b-5724-a175-f199ae9f03f8","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very impressed after meeting Natalie Edwards to discuss the rental of our property. A lovely, enthusiastic professional who explained everything we needed and followed up promptly as promised. Exceptional service.","createTime":"2022-05-17T23:00:00.000Z","locationID":"SLA"}},{"id":"96a2591a-e6cf-59d3-9c08-990f84228b6e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Sarah from the sales department helped us sell our property. She was professional, helpful and responsive in the entire process. We appreciate her help.","createTime":"2022-05-10T23:00:00.000Z","locationID":"DJC"}},{"id":"0d44b03e-6010-51f1-811b-e08708d9cde1","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I met with Natalie who was very friendly and gave us a wonderful tour of the property I was interested in. Booking an appointment was very easy. Overall very great experience.","createTime":"2022-05-09T23:00:00.000Z","locationID":"SLA"}},{"id":"55be4371-ac60-5b8b-9a50-12305561a679","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I recently rented a property from DJ Alexander who have been an absolute pleasure do deal with. I am very fortunate to have Giulia as my property manager who has been professional, kind and very helpful with any questions or concerns that I had. I would recommend DJ Alexander and Giulia to anyone looking to rent a property in Edinburgh. Their service is 10/10!","createTime":"2022-05-08T23:00:00.000Z","locationID":"DJC"}},{"id":"7cc6766a-3013-55ff-9ade-30ff9969ab5e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"It was a pleasure to deal with this company especially Natalie Cotton and Lauren Edmond. Lauren was very helpful with Agreement's arrangement and invoice, Natalie was a key person to get all answers very promptly, solve problems very clearly and in a good manner. It was not very easy for them too as we were clients from abroad with a limited possibility to go to the viewings. Anyway, all in all our experience is very nice ;)","createTime":"2022-05-03T23:00:00.000Z","locationID":"DJC"}},{"id":"05d682b7-1453-52b2-98a1-aef6d156c763","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"So helpful to me from the start. Can't thank you enough for your support thank you 😀","createTime":"2022-04-25T23:00:00.000Z","locationID":"SLA"}},{"id":"2360c532-450a-58b5-adb0-3a037572b85b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"I would like to thank Property Manager Ms.Diane Harte in assisting the recent sale of my property. With her professional experience and expert advice given, the sale completed smoothly. Very pleased with their excellent service provided.","createTime":"2022-04-21T23:00:00.000Z","locationID":"DJG"}},{"id":"bb8a5fa3-a294-5657-a3fc-505b4340e6ce","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very pleased with the expert advice given by Property Manager, Ms.Diane Harte in assisting with the sale of my property. Appreciate her and her fellow team members service provided and efforts spent throughout the entire procedure.","createTime":"2022-04-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f692fc64-aed9-5567-aef0-241889cff6cf","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have been in contact with Giulia over the last two months in regard to a flat I was looking to rent from DJ Alexander. Giulia never failed to update me each day and went above and beyond to ensure I had the best experience. I could not fault the service from Giulia or DJ Alexander since starting the process to rent from them!","createTime":"2022-04-19T23:00:00.000Z","locationID":"DJC"}},{"id":"353710d4-834f-51f3-bfc8-452e3b5c1f56","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Highly knowledgeable about both the local market and regulatory requirements for renting out property. Got a huge amount done quickly and efficiently. Great comms throughout. Flat is now rented. Very happy and look forward to years of working with DJA.","createTime":"2022-04-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"55efb426-2a7c-5640-87e1-bbab5a2af2c5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very Friendly and clear explanations","createTime":"2022-04-18T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"06693f61-75e0-53e8-9141-ff96de866ac3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Was selling my property and used DJ Alexander and it has been a great experience. Patrick Cairns the property manager took ownership and was helpful and knowledgeable throughout the process. Was able to sell my house quickly and stress free.","createTime":"2022-04-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"41b909b7-5a58-5f95-90b3-b8f63aae93d4","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I was told pick a flat and so I did. 24 hours later I moved in. Gill could not have done more, was on call at all hours of the day and night and even checked if I settled in ok. Professional, caring and know what they're doing. Look no further than Gill.","createTime":"2022-04-03T23:00:00.000Z","locationID":"SLA"}},{"id":"0ee7c1bd-f87a-5a5c-af11-be4dd6c4d18a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great staff, dealt perfectly with my property. Highly recommend.","createTime":"2022-03-22T00:00:00.000Z","locationID":"SLA"}},{"id":"10b195f5-509d-5fb5-8b8b-433e47a532db","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent professional service","createTime":"2022-03-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"52024af6-f4e9-5111-b9f0-3b6b9bea671e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2022-03-09T00:00:00.000Z","locationID":"DJC"}},{"id":"62ee9e65-8d00-5883-bc9e-56b482705476","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The best letting agency experience so far. Very professional and helpful staff, everything was handled with understanding and care from the beginning till the end of the letting. Couldn’t recommend more!","createTime":"2022-03-04T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"42e65d80-0ded-5f33-b421-3cbafa494ff5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"After a sticky start nearly 3 1/2 years ago DJ Alexander have been very good at managing the property I have lived in, and never more so than recently whilst ending my tenancy; a number of events made my property purchase precarious, DJ Alexander reassured me of still having a place to live and have shown great flexibility. My thanks in particular to Taylor French, much appreciated","createTime":"2022-03-02T00:00:00.000Z","locationID":"DJC"}},{"id":"06fcb74a-9cd0-556c-9751-304456e5c786","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Had a lot of trouble with other letting agents since moving to Edinburgh from Manchester as we came unemployed and rejected any offers we made, but DJ Alexander were always professional, personable and reliable at every viewing and very helpful over the phone when booking viewings. Evie Hunter showed us round numerous flats over the last three week making it a personal mission to find us a place before we were kicked out of our Airbnb. She is an absolute diamond and a Godsend.","createTime":"2022-02-28T00:00:00.000Z","locationID":"DJC"}},{"id":"3108a4d4-f22a-5d9e-8684-0749e821613e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had a lot of trouble with other letting agents since moving to Edinburgh from Manchester as we came unemployed and rejected any offers we made, but DJ Alexander were always professional, personable and reliable at every viewing and very helpful over the phone when booking viewings. Evie Hunter showed us round numerous flats over the last three week making it a personal mission to find us a place before we were kicked out of our Airbnb. She is an absolute diamond and a Godsend.","createTime":"2022-02-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3992a846-02b2-5f02-8557-c96be980674e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We have been completely delighted with the service provided by DJ Alexander and especially by our point of contact Stephen Lawson. He is pleasant, professional and has a wealth of knowledge which made it all the easier for us to choose DJ Alexander to rent our flat for us. The level of service is all encompassing and they have dealt with us and the new tenants with great communication, a cheerful and completely trustworthy professionalism. I highly recommend.","createTime":"2022-02-23T00:00:00.000Z","locationID":"DJC"}},{"id":"ff2c2d08-50e0-57ee-bc20-559b2476f1da","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have been completely delighted with the service provided by DJ Alexander and especially by our point of contact Stephen Lawson. He is pleasant, professional and has a wealth of knowledge which made it all the easier for us to choose DJ Alexander to rent our flat for us. The level of service is all encompassing and they have dealt with us and the new tenants with great communication, a cheerful and completely trustworthy professionalism. There is a whole team, and we really appreciated all their work for us. I highly recommend.","createTime":"2022-02-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"946ce54f-2edd-572e-bad0-138c5d997ed2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Smooth and effortless transition into the new flat. Any issues sorted in great time. Special thanks to Evie and Lauren for handling everything","createTime":"2022-02-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a229e2c0-a8bb-5c49-b3cc-71240db5160d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"More than satisfied with my experience with Dj Alexander. Alistair, Chloe & Lauren were really on the ball, easy to get hold of and really attentive with responding to any queries I had. Thank you so much for your help in aiding me to find a new home.","createTime":"2022-02-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"db6a6cc2-84ad-5b0a-818c-9963451a16a1","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Very helpful and got a viewing appointment very quickly and staff member very pleasant. E mails also answered very quickly. Would recommend","createTime":"2022-02-14T00:00:00.000Z","locationID":"SLK"}},{"id":"d5b5b56d-4cf4-5859-95a6-b2ce0b433a29","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Review of application process I haven't moved in yet, but have found that the application process for securing a flat with DJ Alexander was really smooth. Laura McTaggart and Chloe Alexander specifically were both extremely helpful and sorted everything for me quickly.","createTime":"2022-02-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3f74cc9e-fc21-5d3d-b6b2-edd0b825b2ff","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"D J Alexander has been very professional and found a tenant very quickly. I am grateful to Catherine and Diane for their courtesy, attention to detail, and prompt responses. I would highly recommend them.","createTime":"2022-02-04T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1d3158ab-7209-5028-b87d-50345ffcf504","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Our experience seeking a property to rent with DJ Alexander was very positive. Our application advisor, Laura McTaggart, was a fantastic help, as was Chloe Alexander. They both had excellent customer service, and were extremely helpful when we had queries regarding the property and our application. Martyna Jablonska showed us the property initially and she was also very pleasant and helpful. Thank you so much!","createTime":"2022-02-02T00:00:00.000Z","locationID":"DJC"}},{"id":"16d949a3-7c41-5f46-a84f-ce3586f43904","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Had an excellent experience with Braemore. Shirley and Hayley were always very responsive and helpful. Very happy with the property.","createTime":"2022-02-01T00:00:00.000Z","locationID":"BSS/BSA"}},{"id":"425e86ad-8a8f-5e7d-bd83-b2f82a522c23","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Had a nice experience with DJA when renting a property. Both Giulia Ceccarelli who gave us the viewing and Laura Mctaggart who helped us through the whole application process were very quick in response and very helpful. Pretty happy with how the things move forward","createTime":"2022-01-31T00:00:00.000Z","locationID":"DJC"}},{"id":"e6dd05ba-866b-5ebb-97cd-bb27796e3613","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Had a nice experience with DJA when renting a property. Both Giulia Ceccarelli who gave us the viewing and Laura Mctaggart who helped us through the whole application process were very quick in response and very helpful. The whole procedure looks very professional and clear. Pretty happy with how the things move forward","createTime":"2022-01-31T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9e200c6d-c26b-55fa-abac-b15fe2376e81","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We have recently found a rental property via DJ Alexander and the process was fantastic. From the viewing, to application and reference checks, everything was clear and professionally executed. Particular thanks to Elaine Thompson, Laura McTaggart and Chloe Alexander who provided impressive service. I’d happily use DJ Alexander again in the future.","createTime":"2022-01-27T00:00:00.000Z","locationID":"DJC"}},{"id":"b9fff4b4-44bf-597e-949e-ba1eb73ff6fd","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very helpful, dealt with Ali Scott who was quick to respond and helped throughout the process. Very thankful.","createTime":"2022-01-27T00:00:00.000Z","locationID":"DJC"}},{"id":"a3e2deb9-d4a9-566f-8204-2eee6fea611d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great, helpful people at each stage. Alistair Scott was my agent, he was very receptive to what I wanted, got me a place I liked really quickly and was super helpful throughout the process.","createTime":"2022-01-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b5c65faf-7e71-57e0-b0f5-986bd7cf1014","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"I found all the staff I dealt with to be friendly and extremely helpful with any queries about the rental and what to do when I moved into the property. They always provided a prompt response. Great service all round.","createTime":"2022-01-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1744b5d7-9c71-53a7-89d2-649fb724e3e2","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I am very thankful for the help and advice I received from both Gill & Maureen. As a first time rental tenant I have appreciated all their support and attentive responses on email. Thank you so much.","createTime":"2022-01-24T00:00:00.000Z","locationID":"SLA"}},{"id":"47d5dbf2-6d75-521a-b1d8-7258d1f96976","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I would just like to thank one of the representatives of dj alexander nikki raeburn who dealt with a situation on my property. The way she handled the situation was first class and always quick to my replys and resolve the situation and meet my requirements one of the best customer service ive had to deal with in dj Alexander. Thank you nikki for your help","createTime":"2022-01-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b14e7b18-56ec-5b2e-a27d-eea1821541d2","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We work with the team at DJs regularly in our search for good quality rental properties and everyone is extremely helpful and professional. The team who carry out the viewings are so helpful and friendly, particularly Bayanaa, Giulia and Perry. It's a big company but they still manage to offer a personal level of service.","createTime":"2022-01-17T00:00:00.000Z","locationID":"DJC"}},{"id":"1fb4dd9a-087c-512c-aeb0-2560f656a0a9","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My daughter had to move home due to problems with neighbours. She was currently in a DJ Alexander property and Peter Thompson was fantastic in securing her another property basically 2 minutes round the road from where she was. Laura MacTaggart was amazing as well. We were so stressed out but the team at DJ Alexander were fantastic as per usual. If you are looking for a property to let, look no further than DJ Alexander 5* service constantly!!","createTime":"2022-01-15T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"002f1607-1411-5603-8b44-837a7fdc0bba","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"This was the best experience I’ve had with estate agents in St. Andrews! The staff were extremely helpful and lovely especially dealing with a few issues in the application process. Particularly Shirley and Hayley have been so friendly ready to help","createTime":"2022-01-14T00:00:00.000Z","locationID":"BSS/BSA"}},{"id":"5d765e99-a5da-5421-bd37-f35d5c3f099e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"To say I am happy is an understatement! I recently have moved into a property with Stonehouse and having moved to a new city I obviously was cautious in where to look and how to enquire on properties. Stonehouse constantly kept me in the loop, took a matter of days from enquiring to moving in, and everything was completed by Stonehouse with ease. the most impressive thing from the whole experience is the properties condition as I moved in without viewing due to work commitments and I must commend Katie Hutcheon particularly as the property was 5 star condition. I am so happy and could not recommend Stonehouse enough. Thanks again everyone!!!","createTime":"2022-01-11T00:00:00.000Z","locationID":"SLA"}},{"id":"4fb5bc25-0e17-5182-ab31-cb8fb8b7b355","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"My family had a really good experience securing an excellent apartment through DJ Alexander. Giulia Ceccarelli who was our direct contact was super helpful and friendly all through the process. She gave us her word the very first day we met, and fulfilled it. I've recommended the company to a couple of friends and will do to more.","createTime":"2022-01-10T00:00:00.000Z","locationID":"DJC"}},{"id":"c75b4ca2-0752-5e9f-b48a-26b30a38bbf8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Absolutely highly recommended!!! Team DJ Alexander has been extremely efficient and helpful in securing a property for us. Giulia Ceccarelli has been outstanding. She kept us informed at every step of the way. She was very supportive during the whole process and answered all enquiries promptly.","createTime":"2022-01-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f97ca165-aafb-5b6f-a9b8-2ad2f9c6b841","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have recently moved to Edinburgh and the timing to arrive couldn't have been more wrong, with all lettings agents and viewing closed during the Christmas and the New year period. But we did managed to view a few, one of which was from DJ Alexander. While this was shortlisted and blocked for us, the majority of the work done by Laura Mctaggart, the credit check, the documentation part etc , in a matter of \"1\" single day, was nothing short of an unbelievable experience. I have had my set of experiences with other letting agents across the UK, but nothing like this before. Laura Mctaggart had been a true professional and we sincerely appreciate her efforts to ensure we have a smooth transition our new apartment. Really appreciate how skilfully & capably our paperwork was handled and completed. Also big thanks to Giulia too, for bearing us during the Christmas period and helping us to complete the viewing. A wonderful soul herself :) Great assets for DJA. Thanks Guys, any amount of gratitude mentioned here wouldn't be enough ! Have a good one :)","createTime":"2022-01-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"05e6c998-747f-55cc-8a1f-6ba683997088","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"The customer service advisor Sorcha was very friendly, helpful and professional. She helped me booking a couple of viewings.","createTime":"2022-01-06T00:00:00.000Z","locationID":"DJC"}},{"id":"3ee6002b-6545-5919-afc6-d01353f42983","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Friendly & Helpful. Thanks Sorcha! Lee","createTime":"2022-01-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e43afb4f-4809-59d3-b122-c0295079f92b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"As a first time landlord I dealt with Stephen Lawson at DJ Alexander. He helped explain everything to me in a clear and friendly manner. Everyone else I dealt with was great and I would highly recommend.","createTime":"2022-01-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7b18baf6-b1a9-5c99-b587-a09e9a42dd32","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2022-01-02T00:00:00.000Z","locationID":"BSS/BSA"}},{"id":"9e87ca61-9bff-5b96-bcf3-fa71203d055d","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"","createTime":"2021-12-31T00:00:00.000Z","locationID":"SLK"}},{"id":"ee983795-ef9b-5dc2-8851-55899e57c173","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I'm based in England and have never been to Scotland so clearly I was apprehensive but then the agent assigned to me was Gill Annand who I can't thank enough for being so accessible, supportive and understanding. My agent was there for any query all the time and made sure that my communication with my landlord was thorough, smooth and hassle free. Thank you for helping me secure the property without any trouble.","createTime":"2021-12-30T00:00:00.000Z","locationID":"SLA"}},{"id":"66e3cfeb-1426-5313-997d-86f0323952d6","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent service. Natalie was always very quick to respond to any query I had. Collection of keys was easy. Natalie also replied promptly to my concerns around items of furniture not being replaced as agreed prior to collecting keys. I trust that Natalie will resolve this matter and has given me time scales of when this will be carried out.","createTime":"2021-12-30T00:00:00.000Z","locationID":"SLA"}},{"id":"98166484-9859-53a2-b2ac-1169521e2c74","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very professional approach by Natalie.Also helped in getting to the property","createTime":"2021-12-29T00:00:00.000Z","locationID":"SLA"}},{"id":"6374536c-0718-5306-a3e0-761c6119386d","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Natalie Edwards Is a very good agent. Her professionalism is top notch and she made me and my partner feel welcomed.","createTime":"2021-12-29T00:00:00.000Z","locationID":"SLK"}},{"id":"ed6967f0-9880-5f64-ab94-9fae039bda87","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great service from Gill Annand , new tenant found in short timescale, with excellent communications throughout the process. Very pleasant on e-mail and open to discussing various incentives to attract a new tenant, many thanks, Sandy","createTime":"2021-12-22T00:00:00.000Z","locationID":"SLA"}},{"id":"16d06834-c8c6-514a-a3e7-b7f6ca787476","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I recently have ended up renting through Stonehouse and Natalie has been amazing, talked me through everything and updated me regularly on the entire process. Hugely appreciated","createTime":"2021-12-20T00:00:00.000Z","locationID":"SLA"}},{"id":"a3f3f8ad-bd84-53cb-8565-6e0718178fa4","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I rented my property with DJ Alexander and then also used them as the selling agent when I subsequently sold the property. Their delivery of both services was excellent and Catherine was fantastic, offering great advice throughout the processes.","createTime":"2021-12-17T00:00:00.000Z","locationID":"DJG"}},{"id":"7f62bee7-3002-5c80-a9c2-a7448f517657","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Gill Annand has been amazing from start to finish! She created a great relationship with both me and my new tenants and made the whole process simple. I would definitely recommend!","createTime":"2021-12-17T00:00:00.000Z","locationID":"SLK"}},{"id":"4612c903-c636-56ea-844f-f6f2be3d24d8","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Vamos facilitar a acesso e localização assim nossa fica bem. Melhor top de maia","createTime":"2021-12-16T00:00:00.000Z","locationID":"DJC"}},{"id":"2e74ecca-e8ae-5b81-9d7e-ae6b97e37710","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I rented my property via DJ Alexander and then subsequently used them as the selling agent when it came time to sell on. The service from DJ Alexander through both processes was excellent and Catherine was fantastic and really helped to guide me through things.","createTime":"2021-12-15T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b5ebcc2d-dc91-5134-a5bf-4808316bce89","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Sometimes, when things don't go as smoothly as one wants, it takes an individual to go the extra mile to make things work. For a CEO to get involved in what was a minor issue shows what an excellent company DJ Alexander is. For the CEO to choose Ashley Smith to sort the issues shows he also knows his staff well. Top Drawer. Ashley Smith was outstanding. Efficient. Professional. And effective.","createTime":"2021-12-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"df1d7d36-b1f4-5d92-b697-f98cf2fb0f09","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"My experience (as a landlord) with DJ Alexander has been very positive. I’d like to thank the whole team (Nikki, Laura, Kirsten, Neill, Giulia, Natalie, Elliot and others I apologise in advance for omitting) for helping me find tenants so quickly. I’d also like to give a special thanks to Stephen Lawson who helped me before I even had a property to let. If you do choose to go with DJ Alexander, you can expect quick and professional responses from a friendly and dedicated staff.","createTime":"2021-12-10T00:00:00.000Z","locationID":"DJC"}},{"id":"6035214e-25d2-5254-b232-2fe556874a9e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My experience (as a landlord) with DJ Alexander has been very positive. I’d like to thank the whole team (Nikki, Laura, Kirsten, Neill, Giulia, Natalie, Elliot and others who I apologise in advance for omitting) for helping me find tenants so quickly. I’d also like to give a special thanks to Stephen Lawson who helped me before I even had a property to let. If you do choose to go with DJ Alexander, you can expect quick and professional responses from a friendly and dedicated staff.","createTime":"2021-12-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"44eac7aa-867f-5f69-be7e-c4cfe3cb78e9","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Gill Annand has been an absolute star in finding the perfect lease for my daughter. Professional yet very friendly and caring, nothing has been too much trouble for Gill. Highly recommend anyone looking for a property to get in touch with her.","createTime":"2021-12-09T00:00:00.000Z","locationID":"SLK"}},{"id":"e6a3c283-c4bb-5e78-b0c0-190cc719a990","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Another quick and efficient sourcing of tenants for me by DJ Alexander. Much appreciated!","createTime":"2021-12-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c0dc84ce-6a7f-503e-8df9-773259f2f4de","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I believe Stephen Lawson is providing an outstanding service, I’m a landlord using DJ Alexander for their lettings services and the main reason I started using them is due to Stephen as I found him extremely helpful, personable and very knowledgeable and he truly goes above and beyond. He keeps on providing great service and support, so I can’t thank him enough, very pleased.","createTime":"2021-12-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0171e98a-a407-563c-946f-3377a32ff354","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you to the team for being so responsive and helpful while arranging my let. I appreciate the flexibility they have shown, and the attention to detail. Well organised and efficient. Particular thanks to Laura Mctaggart for arranging the process.","createTime":"2021-12-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"525f2e63-4bfe-55e4-b51e-49b61bd8498c","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"I want to say thank you specially for the Agent Laura Mctaggart for her Professionalism, Responsiveness and excellent customer service during all the process for renting the house. Me and my wife we wish you all the best. Best regards Rui Correia and Neslihan Sonmez","createTime":"2021-12-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f0094d7e-cf28-588b-b81d-e9e96fa61c4e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"I want to mention specially the Agency lady : Laura Mctaggart for all her effort , professionalism and empathy during all the process for the renting of this house. Definitely a huge asset for the DJ Alexander agency. We wish her the best.","createTime":"2021-12-07T00:00:00.000Z","locationID":"DJC"}},{"id":"f7f14e1f-fd20-596c-bf34-964ccb18a320","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It was great that you managed to get a tenant in place so quickly","createTime":"2021-12-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"81d3efdd-4a44-5099-aa9e-c10cc5294821","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Gill and Vicky and all he staff at Stonehouse were excellent to talk and advise me. Very professional","createTime":"2021-12-05T00:00:00.000Z","locationID":"SLA"}},{"id":"37e9a8df-67cd-5ada-a83e-dae752201289","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"My partner and myself are new to the letting industry so were a bit apprehensive about letting our property however after having a meeting with Natalie Edwards to go over everything we now feel a lot more comfortable with it and feel like we are in good hands. She covered absolutely everything and thanks to her we have decided that its the route we want to go down. She was very nice and pleasant and definitely knows her stuff.","createTime":"2021-12-03T00:00:00.000Z","locationID":"SLA"}},{"id":"2839f2f5-9c87-578e-9365-caec3bcf3d38","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Gill was lovely, as a student renting can be really difficult and confusing. She was so kind and patient, she answered all our questions and is so open to helping us. I’d really recommend this service! Thanks Gill!","createTime":"2021-12-03T00:00:00.000Z","locationID":"SLA"}},{"id":"4bf30a82-eed7-5584-ad6b-a6f8b8c70a06","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had maintenance issue this morning and called the customer service hotline, BIG thanks to Sarra for her quick and accurate advice that helped to solve the issue in a minute!","createTime":"2021-12-03T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"44ada069-17ae-50d9-8263-6059d0675452","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Natalie Edwards was amazing at Stonehouse Letting in Aberdeen. She was very responsive and managed to find the ideal flat for me with all the requirements i asked for. All at really good value, i would definitely recommend her services again.","createTime":"2021-12-02T00:00:00.000Z","locationID":"SLA"}},{"id":"05369db6-24f4-5926-a2ea-beb6d5c339d9","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2021-11-30T00:00:00.000Z","locationID":"DJC"}},{"id":"2f38ac47-b220-5131-a256-4586c36baabe","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Natalie was very helpful and professional.","createTime":"2021-11-30T00:00:00.000Z","locationID":"SLA"}},{"id":"7661825b-8590-5792-8127-2f240d1f6648","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Our recent search for an Edinburgh rental apartment has brought us into close contact with a fair few City-based letting agents. More than a couple of them leave a lot to be desired - slow, cumbersome and, frankly, puzzling systems and protocols, and not very much in the way of personal service. How refreshing it was to deal with the Wemyss Place office of D J Alexander! They have a good selection of available properties, their website is easy to navigate, the office staff answer the phone (yes, really) and are unfailingly helpful and responsive. Viewings are easily arranged over the ‘phone, with written confirmation following promptly. Special credit must go to Laura McTaggart, who has provided us with a first-class service. She guided us through the application, deposit payment and Tenancy Agreement process with clear instructions and an ever-cheerful, can-do attitude. Thank you, Laura. You’re a star in the making!","createTime":"2021-11-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a441f644-10e2-5f81-bfd4-1bdd8c5d98ec","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2021-11-29T00:00:00.000Z","locationID":"DJC"}},{"id":"09ade366-5977-5fed-84ba-c4d1a6d1209a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very helpful everything went smoothly a few repairs to be done but was sorted very quickly","createTime":"2021-11-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9bbe4f3c-1911-58b3-8005-bd2ada4d279e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I had a wonderful experience when letting my property through Stonehouse Lettings. All of the team were so helpful and had my property leased in record time. A special thank you to Maureen Cruickshank who really went out of her way to make the whole experience seamless.","createTime":"2021-11-24T00:00:00.000Z","locationID":"SLA"}},{"id":"5d44b8ae-6b7e-5d5c-bd74-24c6372a5ff6","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent service, Gill Anand arranged a viewing on the same day I called (this is unfortunately a rarity in Aberdeen). The flat is great and was cleaned to a very high standard when I moved in only a weak after the viewing. When you need a property manager, both phone and email are answered quickly and competently.","createTime":"2021-11-19T00:00:00.000Z","locationID":"SLA"}},{"id":"6902acc4-3b07-550c-afdb-3d0a2231179b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I’m writing this review to give thanks to Gill Annand, we are a family moving to Aberdeen. She made it possible with professionalism taking care of all the details in the process of renting the house. She made it easy for us, thank you Gill!","createTime":"2021-11-18T00:00:00.000Z","locationID":"SLA"}},{"id":"bca846d2-1af0-5b19-a659-cd2de1b8247d","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I'm new to the rental market and sought out a few letting agents prior to making a decision. I had an initial call with Natalie, and after contacting a few other agents, I made my decision to work with Stonehouse, 100% thanks to Natalie - she was by far the most helpful and friendly agent I spoke to out of all the other companies. Following the initial call, Natalie came out to my property and answered my hundreds of questions exceptionally well. She really did her best to reassure me and help a first time landlord through what feels like quite an overwhelming process. I have no doubt that my property is in very safe hands with Stonehouse.","createTime":"2021-11-17T00:00:00.000Z","locationID":"SLA"}},{"id":"0050a387-dbd2-5f11-9b0f-b16bad1a27c2","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Satisfied with agent's(Gill Annand) friendly, consistent and timely feedback.","createTime":"2021-11-17T00:00:00.000Z","locationID":"SLA"}},{"id":"a612b79f-ae81-572b-bc89-23116d78dda5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"It's my first time renting an apartment in the UK. DJ Alexander made the whole process very easy and comfortable! I am so glad I chose DJ Alexander as my agency. I particularly want to thank my Property Manager - Giulia Ceccarelli! She has been very helpful and always there when I had a problem or question. I am very grateful for all of her help!","createTime":"2021-11-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6d599285-2dc1-5035-9c5f-4b3eb803626e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We have been renting with DJ Alexander for a few years now and have had no issues. Giulia Ceccarelli conducted our inspection recently and made note of all items of concern and promptly resolved them directly with the landlords and relevant maintenance people so that we came out of it with no concerns at all. The value of a letting agency is largely dependant on its team and I could not be happy with having been assigned to Ceccarelli recently.","createTime":"2021-11-13T00:00:00.000Z","locationID":"DJC"}},{"id":"ac99a929-937e-5f72-8225-7dc6115a3952","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My partner and I had previous negative experiences with unfair letting agencies who asked for unreasonable fees for works conducted by the tenants, as well as being incredibly slow to respond. Our experience with dj alexander has been nothing like that. Through the years, they have been quick to respond to queries and concerns, and have dealt with issues promptly. More recently, we had an inspector named Giulia Ceccarelli come in to evaluate the state of our Stockbridge flat and she truly went above and beyond to ensure our living situation was as safe and comfortable as could be.","createTime":"2021-11-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5c3850da-f174-50bf-b84b-81f96107ce71","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"My girlfriend and I had an outstanding experience when finding a property to rent in Edinburgh through D.J. Alexander - the team there were always quick to respond to our questions and remarkably helpful. When the first property we had hoped to move in to didn't work out, the team at D.J. Alexander were able to find us another amazing flat within the same price range, for the same move in date, AND that we actually preferred to the original! All within an hour of the first property falling through. I'd like to specifically mention and thank Laura Mctaggart, Natalie Cotton, and Chloe Alexander for their highly professional and friendly service - they really went above and beyond to make sure that we got a property we were happy with. We will definitely use D.J. Alexander again, and we would not hesitate to reccomend them!","createTime":"2021-11-12T00:00:00.000Z","locationID":"DJC"}},{"id":"4e92e337-3f45-544c-8879-cc67bdda3deb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My girlfriend and I had an outstanding experience when finding a propertyto rent in Edinburgh through D.J. Alexander - the team there were always quick to respond to our questions and remarkably helpful. When the first property we had hoped to move in to didn't work out, the team at D.J. Alexander were able to find us another amazing flat within the same price range, for the same move in date, AND that we actually preferred to the original! All within an hour of the first property falling through. I'd like to specifically mention and thank Laura Mctaggart, Natalie Cotton, and Chloe Alexander for their highly professional and friendly service - they really went above and beyond to make sure that we got a property we were happy with. We will definitely use D.J. Alexander again, and we would not hesitate to reccomend them!","createTime":"2021-11-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a92f4772-d6cb-5e32-b16a-fe63e525997a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Boiler settings in flat needed adjustment. Got very quick response from Mark Hall and this allowed us to get it all sorted in 10 minutes. Great response.","createTime":"2021-11-10T00:00:00.000Z","locationID":"DJC"}},{"id":"48c60338-242d-572e-a2c6-475076b3f439","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Lee was outstanding with her assistance in getting this property secured for me. Thanks so much","createTime":"2021-11-10T00:00:00.000Z","locationID":"DJC"}},{"id":"18a7b9b0-8a71-553a-a151-26833d3e1f8c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I couldn’t have asked for better service from Braemore during every stage of my move from application to approval to getting my keys. All the girls were so kind, helpful and understanding and I am very thankful for this. I would highly recommend Braemore as an agent.","createTime":"2021-11-10T00:00:00.000Z","locationID":"BSS/BSA"}},{"id":"fc1056da-eade-5834-a357-c078f9b7f225","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Working with Lee Charlton and the team at DJ Alexander could not have been easier. I was struggling to find a place for over a month and after a 15 minute call life was significantly better. So thankful for their help.","createTime":"2021-11-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d2864299-e610-5979-bb3a-4a59d622c6cb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The boiler in the flat needed to have its settings adjusted. I got a very quick response from Mark Hall who arranged for us to learn how to remedy this and we had it sorted in 5 minutes. Great response.","createTime":"2021-11-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b2fcaf3b-98dc-57f3-882d-5a2e93e20fb3","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Was struggling to find a place online with Covid and numberous students returning to the city. Decided to contact by phone, it was a plesant and helpful discussion in which we looked at what i needed and how best to get it. I had a place to view in an hour and a flat to live in within a day. I couldn't be happier with the service. The flat is great the people are friendly and helpful and the processes are simple enough. Always thought DJ Alexander had a good reputaton, was well worth a call.","createTime":"2021-11-09T00:00:00.000Z","locationID":"DJC"}},{"id":"02aab0b4-b45c-55d9-b792-25df455026c5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Lee Charlton was professional and responsive in all dealings. Property was as expected and to a high standard.","createTime":"2021-11-09T00:00:00.000Z","locationID":"DJC"}},{"id":"deb19b32-d72a-5732-9322-cfe5c03177fd","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2021-11-09T00:00:00.000Z","locationID":"DJC"}},{"id":"a4257796-5800-5215-b7d1-131964988f42","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Friendly , helpful and easy to contact and speak to. Really recommend this company","createTime":"2021-11-09T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"eb80aac2-fd2e-5e8f-b6d7-53951e447dcb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We were absolutely thrilled with the service and assistance we received from D J Alexander and in particular Catherine Bruce. Helpful, friendly and very professional. We are delighted with the service.","createTime":"2021-11-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bf2b9dfa-c5fd-5338-80b2-7789b1598689","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Having spent eight fruitless weeks trying to help my son find a flat to rent in Edinburgh it was a huge relief to deal with Garry Fox at Apropos (DJ Alexander). Garry recommended a suitable flat, arranged on line viewing and secured the rental in little over 24 hours. The paperwork was professionally organised by Chloe and Lee and little over a week after first contact, my son and his flatmate have moved in. Fantastic service and a great relief. Edinburgh is a very difficult market for renting at present and many agents are extremely dismissive of prospective tenants. In this environment it was reassuring to deal with an organisation that provided a high level of customer service, keeping me informed of progress throughout the rental process.","createTime":"2021-11-04T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"74cc04fe-3597-50dd-8440-f3745346dff5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"My experience was mostly positive. It was sometimes hard to reach the real estate agents but when they did finally respond, they were helpful and professional.","createTime":"2021-11-01T00:00:00.000Z","locationID":"BSS/BSA"}},{"id":"58e2fdfa-7197-5b51-a87b-b2a96a09a562","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am very impressed with the overall service from DJ Alexander and would highly recommend to others. Laura Mctaggart and the rest of the staff were very friendly and efficient, I can't complain.","createTime":"2021-10-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"dbcada9e-4c48-524d-9e96-1ac4eb2a5bfd","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I've recently started renting a property through Stonehouse Lettings. From viewing through to signing the lease Stonehouse have been helpful and professional with special thanks to Gill who helped secure the property for myself and professional partner subject to our required conditions.","createTime":"2021-10-26T23:00:00.000Z","locationID":"SLA"}},{"id":"669ac504-6288-5c61-ac80-794ff03fca56","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Had the pleasure to meet Natalie from Stonehouse Lettings yesterday. Fabulous lady, such a bubbly personality and so on top of her job. Very much look forward to arranging let very soon","createTime":"2021-10-26T23:00:00.000Z","locationID":"SLK"}},{"id":"0936a0c6-b09f-5bfe-bf84-136d407af9df","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We recently moved the States to Aberdeen for work and were looking for a 2 bedroom apartment to rent. Gill from Stonehouse Lettings reached out to us after sending them an email and was extremely helpful in guiding us through the transition even before arriving in Aberdeen. Highly recommend working with them.","createTime":"2021-10-19T23:00:00.000Z","locationID":"SLA"}},{"id":"c44b164a-b469-56a0-af33-1a3d36453548","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Gill annand helped me find my flat. Great person and shower helpful and responsive. Best experience I've had when looking for a new flat. Quick, efficient and productive","createTime":"2021-10-14T23:00:00.000Z","locationID":"SLA"}},{"id":"b31569c9-2c58-5d4b-a5ea-0ed6ad551509","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We are early in the process but I have been very impressed so far with the prompt and helpful service from Angus Fisher. The phone was answered immediately and his email responses have been very timeous and appreciated","createTime":"2021-10-14T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4d417906-2d09-5e38-a2c5-c46c0554fe39","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great experience with Sorcha from D.J Alexander - looking forward to renting with them, they have made everything easy so far. Can’t thank them enough for quick responses.","createTime":"2021-10-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"dcb6dd04-1eb3-5748-bae7-ac85901c02bb","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I found Neill Bukes, David Brash and other staff at DJ Alexander to be most helpful in our search for the right property and would recommend them highly to anyone looking for assistance in navigating the Edinburgh market.","createTime":"2021-10-12T23:00:00.000Z","locationID":"DJC"}},{"id":"2ff8a5fb-618b-562d-b69f-785053606d6b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2021-10-12T23:00:00.000Z","locationID":"DJC"}},{"id":"62b9f5cc-7127-50b2-86bb-6431d3bbc3da","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"They were very profesional and worked really hard to accommodate the challengues of my case (wanted to move in ASAP as I was moving from Dubai to the UK in the middle of the school term so applying for school was really urgent). I dealed with Mrs. Gill Annand and She made it possible in really short time, gratefull to have met her.","createTime":"2021-10-12T23:00:00.000Z","locationID":"SLA"}},{"id":"52226931-8bd2-5cba-9537-aedb43e44697","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2021-10-08T23:00:00.000Z","locationID":"SLA"}},{"id":"b6e07cf7-9478-5cbe-a753-0a4847a54539","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Gill and Emma were brilliant from start to finish, answering any query I had about the property promptly and Gill was very helpful during the viewing. Would recommend using Stonehouse lettings to find your next home.","createTime":"2021-10-05T23:00:00.000Z","locationID":"SLA"}},{"id":"9b1e4ec2-cefc-5eab-9c1e-c40f5e6be415","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Experienced excellent service from all involved at DJ Alexander. Very professional and attentive at all times, especially in a time when the property market in Edinburgh is extremely saturated. A big thank you to Neill Bukes and David Brash for the assistance!","createTime":"2021-10-04T23:00:00.000Z","locationID":"DJC"}},{"id":"bf5ee22d-56e2-529c-9725-9ede49a6be62","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We had a great experience finding a flat with Laura Mctaggart at DJA. Our vetting and handover experience all went very smoothly and she was prompt in dealing with our queries prior to moving in.","createTime":"2021-09-27T23:00:00.000Z","locationID":"DJC"}},{"id":"1e9aa0cc-c37a-591d-9599-9f6bff7e08dd","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Sarah at Braemore provided exceptionally good service to my daughter. From our first encounter, Sarah was responsive, friendly and kind. She fairly represented the property as well as set realistic expectations around move-in, furnishings, etc. We will definitely go to Braemore and Sarah first for any future St. Andrews real estate needs!!","createTime":"2021-09-27T23:00:00.000Z","locationID":"BSS/BSA"}},{"id":"8adf78db-4a59-5787-b0f3-c7a3544a8b64","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Flat viewing was easy to book and Natalie was both friendly, and very informative about the property.","createTime":"2021-09-27T23:00:00.000Z","locationID":"SLA"}},{"id":"a42fa5ab-cf27-58be-a0fb-ea25107ef492","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"First stop for renting in Edinburgh! Staff were very helpful from start to finish and went above and beyond to get us in and settled as soon as the property was available. Would highly recommend.","createTime":"2021-09-22T23:00:00.000Z","locationID":"DJC"}},{"id":"885dea23-7dbd-5b9c-b548-922a72f597f2","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Really great agency! The first I’ve rented with in St Andrews, and I can’t imagine going anywhere else. Sarah was so helpful throughout the process, always super quick to respond and has done such an amazing job of helping make my move as smooth as possible.","createTime":"2021-09-22T23:00:00.000Z","locationID":"BSS/BSA"}},{"id":"e71047ef-9634-52a7-ac90-6294e4f6e14b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have had a great experience, Natalie was very helpful polite and informative when explaining things I was not sure about. Very easy professional process with renting my property out. This is my first time renting and Natalie made the process easy and stress free was very fast in getting my property available for renting. Great service all round","createTime":"2021-09-22T23:00:00.000Z","locationID":"SLA"}},{"id":"fef42c71-1464-59dd-a72a-fa2de104576a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2021-09-22T23:00:00.000Z","locationID":"SLK"}},{"id":"4b67e7d2-79e3-5c1b-a446-f9294372aebe","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Garry Fox was especially helpful and diligent in assisting me with finding a new flat when I only had 2 weeks to do so, staying on the phone for ages to find and book viewings. It can take awhile to get through to the office, but definitely worth the wait!","createTime":"2021-09-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e5593807-d203-5127-913e-7285922b5391","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"First stop for renting in Edinburgh! Staff were very helpful from start to finish and went above and beyond to get us in and settled as soon as the property was available.","createTime":"2021-09-19T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"07095ba1-7e0e-535b-825e-68a6c46f2597","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Significantly better than other St Andrews Estate Agents I have experienced.","createTime":"2021-09-09T23:00:00.000Z","locationID":"BSS/BSA"}},{"id":"52bc89ad-b4dc-5307-abe2-d258393348f4","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Natalie was very helpful. Her responses were really quick and my offer was accepted by the landlord within an hour. I would highly recommend .","createTime":"2021-09-09T23:00:00.000Z","locationID":"SLA"}},{"id":"38ecf242-088e-5f93-846a-8630e8b677e4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The best letting agents I have been with. Very reliable and very honest with the deposit at the end!","createTime":"2021-09-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"111a02a9-8aae-5dd7-9148-d54e663bfd0a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Shirley Baker was very helpful for us both times we let from Braemore","createTime":"2021-09-07T23:00:00.000Z","locationID":"BSS/BSA"}},{"id":"36f9ad4a-3e33-50ca-8364-8a792919b46c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Professional approach and detailed description of letting process. Natalie from Stonehouse explained all nuances and really got me thinking about letting. Well done.","createTime":"2021-09-06T23:00:00.000Z","locationID":"SLA"}},{"id":"6c6c20ff-e105-5b9c-850a-9e71da3789a3","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Received great service! Shirley was wonderful and super helpful!","createTime":"2021-09-05T23:00:00.000Z","locationID":"BSS/BSA"}},{"id":"54d0214f-76e2-5c9e-bec2-f128e7a6b449","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"The best service I have received for a letting agent. Hannah very helpful, explained in detail all the questions I had and was very professional in her support throughout the process. I will surly recommend Stonehouse to anyone looking for a property to lease.","createTime":"2021-09-05T23:00:00.000Z","locationID":"SLA"}},{"id":"9ab734c2-ccae-523e-8543-a011a20d1c97","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"So helpful from enquiry to signing lease and moving in. Very fast email reply time - you really felt cared about. Would definitely recommend this service","createTime":"2021-09-03T23:00:00.000Z","locationID":"BSS/BSA"}},{"id":"3e4a2143-c5a0-5562-9dea-bd13ad991f17","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have been trying to rent a place in Aberdeen from Spain. I contacted different agencies and some of them didn’t even answer me back. I’m very happy with Stonehouse Lettings, specially with Natalie Edwards, the person that has been in touch with me. She has been very professional, understanding my situation and helping me during the process of renting one of the properties that they offer. Highly recommended.","createTime":"2021-09-01T23:00:00.000Z","locationID":"SLA"}},{"id":"d822bb69-b543-5fe1-b962-78364dd7fccb","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very good customer service experience- Laura McTaggart was very helpful when it came to getting paper work sorted on time. She answered all my stressed out emails with a phone call which was really reassuring and took a lot of the tension out of the move. Thanks","createTime":"2021-08-31T23:00:00.000Z","locationID":"DJC"}},{"id":"18395bc7-41a4-5ba1-b34e-be4f7a0ea98e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I received a fantastic service with Gill, she kept me updated constantly and responded to my queries quickly. A very professional company.","createTime":"2021-08-31T23:00:00.000Z","locationID":"SLA"}},{"id":"75e960c7-e737-526d-99cd-1522a5cc517a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"My Wife and I have viewed two properties recently with Maureen from Stonehouse Lettings Aberdeen. She is another team member that is a credit to herself and her profession. We have only had positive experiences with this company and we are most impressed by their exceptionally proactive approach to helping prospective tenants. They actually listen and search for properties with you in mind - imagine that - a team that does their job in a way like they would like it done for them! Hopefully we can find a suitable place through Stonehouse.","createTime":"2021-08-30T23:00:00.000Z","locationID":"SLA"}},{"id":"c5cf904a-4e1d-5341-945d-3b7579bc7539","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Gill Annand at Stonehouse was great to deal with - friendly, efficient and great at keeping in touch.","createTime":"2021-08-29T23:00:00.000Z","locationID":"SLA"}},{"id":"7092a7c7-0a6b-50e9-8905-a7d25425990b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I enquired about a property and Natalie was extremely helpful and super responsive. I asked so many questions but she responded every single time with absolute professionalism.","createTime":"2021-08-27T23:00:00.000Z","locationID":"SLA"}},{"id":"53b91e91-6412-5648-a5e1-dd19779399c2","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"After having many rental applications rejected by other agencies D.J. Alexander helped us secure tenancy for an amazing property in Edinburgh. I’d like to give a big thanks to Ali and Lee in particular. Ali could not have been more accommodating with the flat viewing, he also had great communication skills via email and went out of his way to keep us updated on the situation. Lee was also excellent in this regard and was very quick to respond to any and every question I had (and there were many of them) via email and was also very accommodating and understanding. Overall a great first experience with D.J. Alexander and I would recommend them to anyone looking to rent a flat in Edinburgh!","createTime":"2021-08-24T23:00:00.000Z","locationID":"DJC"}},{"id":"ec8955a5-91a8-527c-9f1f-38b9a7d35daf","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"After having many rental applications rejected by other agencies D.J. Alexander helped us secure tenancy for an amazing property in Edinburgh. I’d like to give a big thanks to Ali and Lee in particular. Ali could not have been more accommodating with the flat viewing, he also had great communication skills via email and went out of his way to keep us updated on the situation. Lee was also excellent in this regard and was very quick to respond to any and every question I had (and there were many of them) via email and was also very accommodating and understanding. Overall a great first experience with D.J. Alexander and I would recommend them to anyone looking to rent a flat in Edinburgh!","createTime":"2021-08-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5543ffcc-1ea5-58a0-8ef6-e5a8ed3f3ee0","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Natalie was amazing at helping us rent a new property! Couldn't be happier with their quick service!","createTime":"2021-08-23T23:00:00.000Z","locationID":"SLK"}},{"id":"bbb44c12-ee81-5ca4-8bc0-538d18f02d4d","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"The Team at Stonehouse Lettings, in particular Property Manager Erin , have been outstanding throughout my tenancy in Aberdeen! She is incredibly quick with responses, always friendly and understanding, and genuinely care about the tenants. It's really rare to find an agent that's genuinely empathic and caring for tenants - she also have showcased that in the exceptional service they've given me. she is very knowledgeable and helpful with my questions. They are such a friendly lovely bunch and a genuine pleasure to talk to - would highly recommend using Stonehouse","createTime":"2021-08-22T23:00:00.000Z","locationID":"SLA"}},{"id":"2918e1e3-393a-5bf9-9b7c-17bef19f02bb","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"By far the most responsive of all the estate agents I tried to deal with in Aberdeen. Had failed to get a place with others just not getting back to me at all. Gill recognised my specific requirements and helped me to secure the perfect rental for my needs. Very happy indeed.","createTime":"2021-08-20T23:00:00.000Z","locationID":"SLA"}},{"id":"c35df636-b05d-5f84-b1bd-ed7ba6066e02","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I had a rental valuation with Natalie Edwards and her approach was very professional. She came prepared with copies of Stonehouse's Letting guidance such as Reposit, Rent & Legal Protection etc. All questions regarding current state of the market and landlord compliance were also answered, giving me confidence in using their service.","createTime":"2021-08-18T23:00:00.000Z","locationID":"SLA"}},{"id":"4b6a557d-10f3-5260-8ec3-d5e554c6e87d","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We have recently leased with Stonehouse and have had the pleasure of liaising with Gill who has made the whole process simple and stress free. From viewing to signing on the dotted line we have had zero issues. Thank you very much.","createTime":"2021-08-18T23:00:00.000Z","locationID":"SLA"}},{"id":"1e270cde-7266-5d98-a9d5-f12971ac08fd","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"What a great service from Natalie Edwards at Stonehouse Lettings. I met her this morning and within a few hours she has completed the market appraisal and prepared all the documentation ready to market my property. First Class","createTime":"2021-08-18T23:00:00.000Z","locationID":"SLA"}},{"id":"e0bef6ff-2eef-5890-afb2-c447ea7ba6b5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Natalie Edwards was the person i dealt with. She was very helpful and was able to answer all questions I had. First class service","createTime":"2021-08-18T23:00:00.000Z","locationID":"SLA"}},{"id":"65b143f6-697b-5b16-b1f3-e7c3fb42f40c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We had a problem with a leaking shower door and a broken shower head holder. David Harcus (Maintenance Co-ordinator) kept me updated with emails which informed me that the issue had been logged, who they were sending to fix it, who they resent to finish fixing it, and a confirmation checking that the issue had been solved to our satisfaction. I was really pleased to see that when the issue was first logged, David had listened exactly to the way I described the problem and written it down clearly for the contractor. Thanks David :)","createTime":"2021-08-15T23:00:00.000Z","locationID":"DJC"}},{"id":"685eecbc-9629-5cc7-b7e8-5d2b24ec7f9c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Holly Affleck was very helpful when I was sorting out my flat. She was very attentive and even stayed back after hours in order to help me during the confirmation process. Overall very happy with the service.","createTime":"2021-08-15T23:00:00.000Z","locationID":"SLA"}},{"id":"d9bf87a9-aad7-5f67-b4aa-5bcc7a4662f7","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Natalie helped so much in the search for my flat, so responsive and got me all sorted. Will definitely go though Stonehouse Lettings again.","createTime":"2021-08-15T23:00:00.000Z","locationID":"SLA"}},{"id":"75ec73ed-e5d0-5b69-bedd-c84700e81381","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had a problem with a leaking shower door and a broken shower head holder. David Harcus (Maintenance Co-ordinator) kept me updated with emails which informed me that the issue had been logged, who they were sending to fix it, who they resent to finish fixing it, and a confirmation checking that the issue had been solved to our satisfaction. I was really pleased to see that when the issue was first logged, David had listened exactly to the way I described the problem and written it down clearly for the contractor. Thanks DJ Alexander :)","createTime":"2021-08-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bc758147-3fbe-56df-9e5d-c55ad0fdfc30","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Hayley was responsive to issues I brought up and called out professionals to get things sorted. There were things that needed fixing when we moved in (a broken oven door, problems with the automatic blinds not working, some yard waste that was piled up) and Hayley made sure they got taken care of when I raised the issues.","createTime":"2021-08-12T23:00:00.000Z","locationID":"BSS/BSA"}},{"id":"70cd06a7-7917-55ed-a036-32c00084e420","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have used Alexander’s for years to manage my flat I rent out in Glasgow , I have been delighted with the service and overall professional way they have dealt with everything . I recently sold my flat in Glasgow and Diane Harte was excellent in every aspect of this sale , very professional and friendly lady and I can’t recommend Alexander’s highly enough .","createTime":"2021-08-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cf707ea4-dfac-54d7-9282-b7bc86732b74","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Me and my flat mate had 3 viewings yesterday with maureen. A really good experience super professional and friendly and talked us through the whole process to achieving are new flat","createTime":"2021-08-10T23:00:00.000Z","locationID":"SLK"}},{"id":"af89bed9-9b58-56b4-9779-70b9a72c89c7","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Over the last two years I've been two different flats from Stonehouse and all I can say is that the service has been fantastic. In my most current from this service was even more exemplary then before, Erin the property manager replied to emails quickly and made sure any issues were sorted in a prompt manner. Overall I'd highly recommend Stonehouse.","createTime":"2021-08-09T23:00:00.000Z","locationID":"SLA"}},{"id":"5b444688-cf69-5dd3-880b-7171eb15a293","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We've been very pleased with the Stonehouse service - responsive, informative, efficient and polite - we deal mainly with Erin but also colleagues Kathleen and Maureen - always gone well - as a main/primary contact manager Erin has been first class.","createTime":"2021-08-06T23:00:00.000Z","locationID":"SLA"}},{"id":"ca8e2af8-5f57-58e8-a6bd-4782275930aa","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Hannah provided a great service showing us a property and took extra time out her schedule to show us said property as we arrived late. Would recommend","createTime":"2021-08-06T23:00:00.000Z","locationID":"SLA"}},{"id":"a31a12cd-2ceb-50e6-8ae7-f3f0631a6534","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I've used DJ Alexander's services for the past 3 years when I bought, rented out and recently sold my flat in Glasgow. For each service, I was very impressed with the proactive and responsive way in which the team and especially Catherine Bruce handled any queries I had. Buying or selling a property can be a long, arduous process (especially over lockdown) but Catherine made the process as simple as possible and communicated updates regularly to put me at ease. Overall, an excellent experience - I would highly recommend DJ Alexander!","createTime":"2021-08-05T23:00:00.000Z","locationID":"DJG"}},{"id":"ecf9006d-168c-56a6-bfd0-1039aa2ea0d3","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Me and my partner recently rented a property through Stonehouse Lettings and the whole journey process was amazing and really easy! Everything went really smooth with the fabulous help of Emma Robertson and Gill Annand, sending both of the ladies constant emails checking if everything is okay and if they need anything else from me. Would definitely recommend to friends and family! Will definitely stay with this company!","createTime":"2021-08-05T23:00:00.000Z","locationID":"SLA"}},{"id":"6f01fa11-d42c-5b52-8577-0aaa29bc5a8c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I’ve just rented a flat through Stonehouse and they’ve been amazing. Holly guided me through the process and helped at every stage. Would very much recommend Stonehouse.","createTime":"2021-08-05T23:00:00.000Z","locationID":"SLK"}},{"id":"56d62214-cdd1-51aa-9c44-42dd0ab5a2a8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I've used DJ Alexander's services for the past 3 years when I bought, rented out and recently sold my flat in Glasgow. For each service, I was very impressed with the proactive and responsive way in which the team and especially Catherine Bruce handled any queries I had. Buying or selling a property can be a long, arduous process (especially over lockdown) but Catherine made the process as simple as possible and communicated updates regularly to put me at ease. Overall, an excellent experience - I would highly recommend DJ Alexander!","createTime":"2021-08-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"174e6754-bf3a-5c37-9a1d-9e4ef64f82f4","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Stonehouse lettings and in particular, Natalie have been super helpful with my hunt for an apartment in Aberdeen. Natalie was very quick to respond to any questions I had and even often helped me when she had already finished her working day! She was always helpful making sure the searching and applying process was a stress less as possible and I’m very happy with the service.","createTime":"2021-08-03T23:00:00.000Z","locationID":"SLA"}},{"id":"3ba7c54b-798d-50f9-a031-d552fec739db","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I had an encounter with Natalie Edwards of Aberdeen branch regarding a property, and she was so friendly, polite and helpful. I arranged for viewing the property but I could not the visit property myself. However, she sent a video of the property to me.","createTime":"2021-08-03T23:00:00.000Z","locationID":"SLA"}},{"id":"3934f0d3-2b25-52b5-976a-e853be2ecc2a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Thank you to all at Stonehouse Lettings, really helped out with moving things along in a very short timeframe. Special thanks to Gill Annand for going above and beyond the call of duty with support on applications and schedule, absolutely brilliant, professional, and beyond helpful. A huge thank you.","createTime":"2021-08-02T23:00:00.000Z","locationID":"SLA"}},{"id":"5282f8f1-66b9-597d-8b5e-2e8d824d2371","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Natalie and Ross could not have been more help when I was looking for a flat. Ross has supported me in the past as a tenant, and Natalie was incredibly helpful in assisting me. Took less than a day to get my offer presented to the landlord and back - I couldn't recommend them more.","createTime":"2021-08-01T23:00:00.000Z","locationID":"SLA"}},{"id":"f3bb230c-c7a7-5aeb-aeb6-6c6a35483a86","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I was assisted by Gill who was fantastic. First class service.","createTime":"2021-08-01T23:00:00.000Z","locationID":"SLA"}},{"id":"43a0a590-6cb6-560c-8afd-c7a660351172","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"The Team at Stonehouse Lettings, in particular Jackie, Gill and Paige, have been outstanding throughout my tenancy in Aberdeen! They are incredibly quick with responses, always friendly and understanding, and genuinely care about the tenants. It's really rare to find an agent that's genuinely empathic and caring for tenants - but these guys have showcased that in the exceptional service they've given me; Jackie especially helped me with securing the property - she took the time to understand exactly what I was looking for in terms of space, location and budget, and was always very knowledgeable and helpful with my questions. I trusted her to show me a place (which I hadnt actually seen online yet) that she felt was exactly what I wanted, and this was the property I ended up taking! They are such a friendly lovely bunch and a genuine pleasure to talk to - would highly recommend using Stonehouse and those 3 team members in particular. If you don't use these guys, you really are missing out!","createTime":"2021-07-29T23:00:00.000Z","locationID":"SLA"}},{"id":"ddedbb74-bc98-533b-8ddf-1e29c209b591","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Hannah Niven attended us and was very friendly and professional","createTime":"2021-07-25T23:00:00.000Z","locationID":"SLA"}},{"id":"a529d828-99f7-5f12-bc2f-d381e7dfb160","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"A great experience getting a flat with DJ Alexander, found the perfect property. The whole process from start to finish was a great experience, our letting agent was incredibly helpful with the application process. I must note my appreciation for Laura Mctaggart, who was our applications advisor. She was very helpful and informative, was always just a call away, and kept us in the loop throughout the process. As first-time renters, we felt supported and looked after throughout our application. We could not ask for a more helpful or professional service. Would recommend to anyone. :)","createTime":"2021-07-25T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"34655fa8-3a6c-57e1-a292-d63da83fd5a6","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great service from application to dealing with general maintenance of the property! Very responsive to queries with a friendly team!","createTime":"2021-07-22T23:00:00.000Z","locationID":"BSS/BSA"}},{"id":"57cf15cb-8c34-53ed-a4c0-9baea9bad562","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent and professional service.","createTime":"2021-07-22T23:00:00.000Z","locationID":"BSS/BSA"}},{"id":"cbb94ef2-609b-5f81-93c7-885aec7e1511","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I am always happy with them, they try there best. The come when you need them.","createTime":"2021-07-21T23:00:00.000Z","locationID":"DJC"}},{"id":"1d1d793a-dccd-529e-8595-788a2b486c99","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"This has been my first dealings with Braemore Lettings and I cannot fault them in any way. From the start they have been helpful and if I have to contact them, I always get a prompt response and a friendly response. They have so far been able to resolve any of my letting problems quickly. Would highly recommend them for any further prospective tenants or landlords.","createTime":"2021-07-21T23:00:00.000Z","locationID":"BSS/BSA"}},{"id":"3e666c60-80c2-5a64-9118-b935c0c8f826","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2021-07-21T23:00:00.000Z","locationID":"BSS/BSA"}},{"id":"a755648b-3f2b-5db6-bce4-9e62cf964475","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Met Natalie this morning to view a property, after having bad experiences previously Natalie was very refreshing, friendly, welcoming, professional and informative. Overall a great viewing experience!","createTime":"2021-07-21T23:00:00.000Z","locationID":"SLA"}},{"id":"01e30a68-6dac-5106-809b-8acdd7e62df4","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Our dealings with Stonehouse have been of the highest order. Gill Annand and her team are extremely thorough and professional. Can highly recommend using Stonehouse!","createTime":"2021-07-19T23:00:00.000Z","locationID":"SLA"}},{"id":"af727c13-7405-5415-a7bf-b2e0dfc56c43","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I had a letting agent called Natalie Edwards, she was amazing she was really easy to talk to and showed me the property and I had a great experience with this letting agents. Would definitely recommend!","createTime":"2021-07-18T23:00:00.000Z","locationID":"SLK"}},{"id":"6e5bf980-fe82-5d0c-9dac-bd9946c0a04a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am very much appreciated by the services offered by Apropos, especially Stephen Lawson who had been very helpful in the whole letting process from understanding my needs, providing advice, keys collection, arranging certifications and maintenance, furnishing the property, marketing and dealing with potential tenant. He was very responsive and I was well informed the status of each stage of the letting process. In addition, I also thank Elliot, Evie, Lauren, Finlay for their support and assistance on handling various matters in letting the property.","createTime":"2021-07-16T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cf8d9052-ed18-5795-88df-0b2ce60ad8fd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The process of renting out our property was very straight forward. Stephen Lawson assisted us. Very friendly and professional, he came over and took amazing pictures and was always available for any queries! It was a pleasure to deal with him. The A propos app DJ Alexander offers is very handy, allowing us to control and being kept informed at all time about our property, wherever we are 24/7. Overall, we are very pleased with the service so far.","createTime":"2021-07-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bf44eefc-62d7-5cd3-a43e-6128f6f97271","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Stephen has been brilliant and efficient with getting my property on the market, would highly recommend DJ Alexander!","createTime":"2021-07-15T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ec4998fe-b709-5b5b-9ccb-0d7ede87bcbc","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"It was a very informative and comprehensive viewing. Maureen was very knowledgeable about the property and answered all my enquiries in a very satisfying manner.","createTime":"2021-07-14T23:00:00.000Z","locationID":"SLA"}},{"id":"80dafadd-c67a-590c-a81d-88d147d4b08c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I’m a recent landlord renting out my property via apropos/DJ Alexander and I found them to be very responsive, quick and efficient. I’ve been especially pleased with the services provided by Stephen Lawson who I’ve chatted to quite a bit throughout the process, he’s been great and always has a quick answer to sort out my questions. I’ve also briefly liaised with Elliot/Evie and they’ve been very helpful too, overall I’m glad I rented via this agency, especially as I live abroad so it makes it much easier for me & less hassle to deal with property issues.","createTime":"2021-07-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"65113ee7-4384-5b83-bb78-20181cdcd221","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Dealt with Alistair and Laura, helped us with the viewing of the flat, and Laura was really helpful with applications etc, very patient but prompt in response and action if everything, very happy with the experience overall","createTime":"2021-07-13T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6c5ff2e5-4aa6-59d1-b434-a740921075cf","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We were shown a property by Maureen who was very professional and informative. She was very friendly and answered all of our questions","createTime":"2021-07-12T23:00:00.000Z","locationID":"SLA"}},{"id":"c9c34b13-b4fc-58fb-85f4-b27bc57288eb","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Maureen Cruickshank is the best! 🙂","createTime":"2021-07-12T23:00:00.000Z","locationID":"SLA"}},{"id":"b089bba0-71ab-50b7-8779-e096602d40a4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Just started renting out with DJ-A and Apropos. Very pleased with the service from their staff and contractors, especially Stephen, Elliot and Evie. Between them they have looked after everything. Good advice and gudance has been gven and proven right so far. This is very much appreciated by me and Mrs Oh.","createTime":"2021-07-11T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f872d7c3-b9cc-5975-b8ac-823d146449d3","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Travelled to Aberdeen just for 3days to check out property and I was met with dedicated and professional service from the Agency. Maureen who was the lady on the ground for my viewings was so professional ,cooperative, extremely helpful and kind as well considering I was new in the area. I what I wanted and will definitely be working with them in future.","createTime":"2021-07-08T23:00:00.000Z","locationID":"SLA"}},{"id":"6c3ad7f6-99af-5178-a813-93be398c2ecb","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very quick and professional with responding to emails. Maureen was very helpful with our flat viewing, such warm and welcoming presence. Flat was to a high standard with an affordable rate.","createTime":"2021-07-08T23:00:00.000Z","locationID":"SLA"}},{"id":"1ca1bdf5-1cbb-57e0-b2de-58a6ccf4524e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I’m in the process of renting a flat through Stonehouse Lettings. Natalie Edwards has been helping me with everything. She has been very professional, friendly & helpful. Couldn’t ask for a better person to deal with.","createTime":"2021-07-06T23:00:00.000Z","locationID":"SLA"}},{"id":"a0371889-e411-5e16-8412-edd73cd03058","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent professional service from Natalie, all our questions were answered fully and immediately and our flat was up live on the site in less than a day! Great work!","createTime":"2021-07-06T23:00:00.000Z","locationID":"SLK"}},{"id":"ec6cbb21-fff2-55d3-a9f3-02b3b8d5ccce","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you David Harcus for your great help getting our boiler fixed. He was very polite, professional and an asset to your company.","createTime":"2021-07-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e39170ef-4241-50cd-905b-d297835050b2","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great, quick and professional service from Gill Annand. Went above and beyond to secure my new house. Thank you Stonehouse for a great job. Looking forward to moving and getting settled.","createTime":"2021-07-05T23:00:00.000Z","locationID":"SLA"}},{"id":"0e519505-95bd-5871-8ab5-25e79b69b357","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Love my viewing, everything was very professional and I especially want to thank Hannah Niven for a well informed, efficient viewing. Thanks :)","createTime":"2021-07-05T23:00:00.000Z","locationID":"SLA"}},{"id":"be74018c-28f8-5c19-8b27-2144fa011358","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I highly recommend Braemore. As a student in St Andrews I have had disastrous experiences with other letting agencies, but Braemore have been extremely professional and quick to sort out any issues. My property manager Hayley was especially helpful and provided an outstanding service.","createTime":"2021-07-04T23:00:00.000Z","locationID":"BSS/BSA"}},{"id":"783fb4a2-a53e-5bd4-8247-363a32de6cc2","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We were looking for our first property to rent, after one viewing with Gill Annand she suggested another property for us to view which turned out to be the one. Gill and other team members always listened to our needs, supported us and put us at ease. The system was straightforward and efficient with no delay getting the keys.","createTime":"2021-07-04T23:00:00.000Z","locationID":"SLA"}},{"id":"1da16697-1734-5b7f-a3ef-c1f7a68e73de","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"As a landlord I have had a fantastic experience with DJ Alexander. They took the time to explain the process start to finish, and carried out everything as expected. Couldn’t rate my communication with them more highly.","createTime":"2021-07-04T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fd4caf8a-b841-54af-ace0-d87162736911","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I would like to let all know that from my point of view, this is one the best agencies I had the chance to rent a property from, as my application process time was short and smooth. I would also like to add, that the staff, Lee Charlton, our Application Advisor is super professional, kind and responsive. I strongly recommend this agency to everyone and I hope you find my review useful :)","createTime":"2021-07-03T23:00:00.000Z","locationID":"DJC"}},{"id":"e60c28f9-167a-5783-9e60-00392ca211f5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I was taken care of completely by maureen who rescheduled her day to fit in an extra viewing for me. Thank you so much","createTime":"2021-07-03T23:00:00.000Z","locationID":"SLK"}},{"id":"21269f3c-0740-5135-9d95-a9e2a0946b1f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I would like to let all know that from my point of view, this is one the best agencies I had the chance to rent a property from, as my application process time was short and smooth. I would also like to add, that the staff, Lee Charlton, our Application Advisor is super professional, kind and responsive. I strongly recommend this agency to everyone and I hope you find my review useful :)","createTime":"2021-07-03T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"2735c61e-3791-591d-9ce7-9ce2a63ee063","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We have used DJ Alexander for both buying and selling property and found them to be very professional and efficient. In particular, Catherine Bruce provided us with excellent service and her knowledge and expertise of the property market combined with her positive attitude and proactive approach makes her a pleasure to deal with.","createTime":"2021-07-01T23:00:00.000Z","locationID":"DJG"}},{"id":"7c7659e9-d453-51c4-8e73-34be9e03bcbd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have used DJ Alexander for both buying and selling property and found them to be very professional and efficient. In particular, Catherine Bruce provided us with excellent service and her knowledge and expertise of the property market combined with her positive attitude and proactive approach makes her a pleasure to deal with.","createTime":"2021-07-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a5a01433-c20f-5235-8616-a5dec0dc339e","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Issue Fixed, one of the Managers called us on Sunday to discuss this and everything has been fixed on the day after. Remarkable. Really appreciated it! Still renting one of their properties in Edinburgh. Our tenancy ends on the 21st on July and last Monday one of the boiler valves just blew up, leaving us with no water. We've been calling during the last four days, hoping for this David to call us back in order to let us know about someone able to fix this, but it seems like he's too busy to send a good plumber to replace the valve so we can get water back normally. Even though we are leaving, we paid our last rent as we've been doing for almost three years! I think we deserve some attention!","createTime":"2021-07-01T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a7237bf3-2f65-523b-91eb-8b4589cee6a4","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Viewed a few properties with Stonehouse yesterday overseen by Natalie Edwards. She was extremely helpful and gave honest opinions about each property whilst being very knowledgable about the properties and their surrounding areas. Happy with the service provided including the responsiveness to emails and the professionalism throughout the process. Would definitely recommend.","createTime":"2021-06-29T23:00:00.000Z","locationID":"SLK"}},{"id":"df1babcc-0d3c-5d3f-8d35-08ccfdaa59ad","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"This is my first move to Edinburgh for a new job. I had no prior knowledge of rental agencies in the city and wanted to secure a place as soon as practically possible. Laura Mctaggart of DJ Alexander was incredibly helpful, in particular, moving things along and explaining the process clearly. Above all she's always reachable (whether on the phone or on email); and dealt with my enquiries in a professional and efficient manner. Couldn't recommend her services enough!","createTime":"2021-06-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"867c10d3-f08c-5746-b2e0-5a79865c282b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"My experience of 2 years of tenancy with Stonehouse Lettings was overall positive. Ross Kane was an excellent property manager dealing with the issues we had during our tenancy. End of tenancy was good and smooth and we got our deposit with no extra charges . The only reason that my review is not a 5 star is for the incident I had regarding my heating which could be handled better and faster, however the delay was mainly from the landlord and not the agency but still could have been better managed.","createTime":"2021-06-24T23:00:00.000Z","locationID":"SLA"}},{"id":"074698f8-3c9d-5ff7-b7e9-43119f579cef","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Amazing experience with DJ Alexander! My partner and I were looking for a new flat and couldn’t be happier with the service we received from DJ Alexander. In particular, Laura Mctaggart was a huge help in the process, I can’t credit her enough!","createTime":"2021-06-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"3c54ac72-85ca-5e2c-8f31-4a6dbf7e74a7","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"My partner and I recently began renting a property from Stonehouse Lettings and we have both been very impressed with the service we have received. All staff members who we have spoken with have been very professional and responsive and made the moving process a lot less stressful. We were originally shown around the property by Gill Annand who was very friendly and more than happy to answer all our questions. I would highly recommend Stonehouse Lettings to anyone looking for a property in Aberdeen.","createTime":"2021-06-21T23:00:00.000Z","locationID":"SLA"}},{"id":"c79a9587-529c-5381-98b2-e51f79bafb68","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Looking to rent my property, Stonehouse Lettings managed to arrange a meeting time convenient for me and were flexible in their timings. Natalie was fantastic taking me through all the details of the services they offer, extremely professional, and safe during covid-19 restrictions. She was able to answer any and all questions I had without delay and was very positive about the prospect of taking on the property for management. Highly recommended!","createTime":"2021-06-21T23:00:00.000Z","locationID":"SLA"}},{"id":"7ff38d8a-d0f3-5edc-b1ec-3b0d216b8ee8","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very happy with the service that Natalie Edwards provided me yesterday. She was friendly and very professional. She gave me lots of information in regards to renting and does her job very well!","createTime":"2021-06-21T23:00:00.000Z","locationID":"SLA"}},{"id":"7ae2466d-ed0f-5015-92b7-17a17d5a9cf6","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I approached Natalie Edwards at Stonehouse Lettings, as a new landlord she was extremely pleasant to speak to and walked me through what to expect from letting with the business. She worked quickly and very good at keeping in touch. Extremely happy so far.","createTime":"2021-06-20T23:00:00.000Z","locationID":"SLA"}},{"id":"76815d8f-3750-547c-bca5-be28f9d27712","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2021-06-20T23:00:00.000Z","locationID":"SLA"}},{"id":"00b64228-7045-5cd0-89cc-44ba0a27b390","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Stonehouse Lettings service is one of a kind, the staff are very professional, outgoing, delivering a service like no other. The team in the Aberdeen office make these stressful events stress free, the process of securing a rental was seamless with the level of tools they have to help everything move swiftly, the process took less than a few days. When someone asked me if I can recommend a letting company, the first memory that will come to my mind is the quality service I have received from Gill Annand @ Stonehouse Lettings. Thank you to all the team there, good luck to everyone else in need of a letting agents services.","createTime":"2021-06-17T23:00:00.000Z","locationID":"SLA"}},{"id":"e0691581-1f9f-5d4e-ba1d-009ada7c958f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"StoneHouse Lettings is truly one of a kind, after spending several stressful weeks searching for my forever home going from viewing to viewing, I found the most amazing estate agent, the staff there are professional, yet very friendly. Gill Annand will always be in my prayers after helping me with such an important event in my life. Gill was able to make the process stress free, and has gave me greater confidence on dealing with all these obstacles we face to secure our home. God Bless them all and all that is dear to you, Blessings to all that readers of this review. If anyone ever asked me to recommend Lettings Agent I will only recommend StoneHouse Lettings, because of the service I have received. Good luck to everyone, please make sure you use “Stone House Lettings”","createTime":"2021-06-17T23:00:00.000Z","locationID":"SLK"}},{"id":"57edf22b-7f88-5a5e-ac86-c39d5c7f34d6","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Had a good house viewing experience with Ms. Maureen Cruickshank. Thanks for sharing information on schools and nearby localities. It was very helpful.","createTime":"2021-06-16T23:00:00.000Z","locationID":"SLA"}},{"id":"7c23bb79-29b8-500c-ba19-0d71646bf505","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have just rented a property through Stonehouse Lettings in Aberdeen and my experience has been extraordinary. Especially in this difficult times (thanks to covid) and with all the restrictions for traveling around the country Gill Annand made everything easy and simple. She always thought about our needs,worked tirelessly and managed to find an ideal place for us to live. I am very grateful to her and all the staff from Stonehouse Lettings, who have been extra helpful, approachable and kind. Thank you so much! You made my life easier and definitely better. All the best!!!","createTime":"2021-06-14T23:00:00.000Z","locationID":"SLA"}},{"id":"2d265c94-9549-5917-a274-98e32d52e61b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"The man who showed us the property was very nice and allowed us to take our time to look around. Since then we have been dealing with Natalie and Holly who have both been an amazing help and has made the renting process super simple and quick.","createTime":"2021-06-13T23:00:00.000Z","locationID":"SLA"}},{"id":"8ffe7311-8b0f-505a-8c72-2cab3883811d","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Natalie from stonehouse lettings was such a big help, she responded quickly to our viewing requests. She was so friendly and had alot of knowledge about the properties. I would definitely recommend this company for anyone looking to rent.","createTime":"2021-06-13T23:00:00.000Z","locationID":"SLA"}},{"id":"74e52edd-6d7a-5ea4-a0b7-25c364869108","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Laura McTaggart and Garry Fox were very helpful and responsive with my apartment application; they helped answer all my queries promptly and efficiently and were willing to take the initiative and go further to help some of my questions. Looking forward to moving in!","createTime":"2021-06-10T23:00:00.000Z","locationID":"DJC"}},{"id":"fefdb91d-115e-5bf3-adda-2dc5b949ef91","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Jackie Stewart often assisted me with information as I have never rented before and not used old-style storage heaters for decades. Always prompt and polite with her replies.","createTime":"2021-06-10T23:00:00.000Z","locationID":"SLA"}},{"id":"6790f78c-670a-5b7d-b82c-2972e30e7274","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Laura Mctaggart and Garry Fox were very helpful and friendly during my application to rent; they helped me finish and process the application for a very quick turn-around. Both over the phone and through emails, they answered all my queries and resolved my issues quickly and efficiently.","createTime":"2021-06-10T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"432ed12e-1feb-5221-9e86-581b09a2498a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very friendly and they go above and beyond to help you out.","createTime":"2021-06-09T23:00:00.000Z","locationID":"DJC"}},{"id":"d7fe6a1c-ed03-567a-8488-2436a887a780","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Wow I was looking for a property and I saw one and decided to go view it and I have bin so let down untill a real nice lady answered my call her name is gill and what a beautiful lady she very professional and answered my questions and was very understanding of my needs so top class very happy 😃","createTime":"2021-06-09T23:00:00.000Z","locationID":"SLA"}},{"id":"73a6b9c4-bf9f-53f8-a0f5-beeefb046904","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have used Stonehouse for a few years. Great service and always responsive to queries. Natalie Edwards in particular has been really helpful in finding tenants for my property and always ensures to stay on top of things.","createTime":"2021-06-08T23:00:00.000Z","locationID":"SLA"}},{"id":"355b7278-1038-521b-a26c-dd7a4ea569f0","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"My partner and I were looking for a new flat and DJ Alexander could not be more helpful. Many of the services were automated and online meaning that when we did need access to information it was readily available. If we did have more questions, and there was a lot, our contact Laura Mc was extremely responsive and friendly, often picking up the phone within minutes of me sending an email and remaining professional and friendly throughout. This is so much better than the agents I've dealt with in the past who takes hours or even days to respond. Next time we move, I'd definitely want to use D.J Alexander again!","createTime":"2021-06-07T23:00:00.000Z","locationID":"DJG"}},{"id":"e8a28b9f-c912-51a7-b464-113163d1b8b9","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Had my first experience with this company and Natalie Edwards has been so helpful through this process of me getting my new home would definitely recommend this lady so helpful 😃","createTime":"2021-06-07T23:00:00.000Z","locationID":"SLA"}},{"id":"7c1e4cc4-fd35-5f15-8d84-fd1023861577","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"I have used Stonehouse fully managed service for my flats in Aberdeen for several years. Jackie Stewart is my property manager and has supported me through the many changes in tenancy legislation and her experience, along with the rest of the team, has been invaluable","createTime":"2021-06-07T23:00:00.000Z","locationID":"SLA"}},{"id":"81076881-f483-5960-84eb-89b55acb1c9c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My partner and I were looking for a new flat and DJ Alexander could not be more helpful. Many of the services were automated and online meaning that when we did need access to information it was readily available. If we did have more questions, and there was a lot, our contact Laura Mc was extremely responsive and friendly, often picking up the phone within minutes of me sending an email and remaining professional and friendly throughout. This is so much better than the agents I've dealt with in the past who takes hours or even days to respond. Next time we move, I'd definitely want to use D.J Alexander again!","createTime":"2021-06-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"94cfe4e7-c180-5299-bcd8-0fcbb1c92ffc","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2021-06-06T23:00:00.000Z","locationID":"DJC"}},{"id":"a0fce549-8950-53dd-ae08-306ef1e2cd71","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"This is our second time renting a flat with Stonehouse and really we must to say the experience with the staff have been excellent. Gill was an exceptional professional attending our enquiry and answering our emails very fast for help us to take the best decision for our new home. Emma was really fantastic contacting us when was necessary for realize the process very quick and easy for us Only we must to say this company is very highly recommended","createTime":"2021-06-06T23:00:00.000Z","locationID":"SLK"}},{"id":"b369b9b7-d13b-5b74-9fb8-e3e2c07205a8","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"This my first time renting a property from DJ Alexander and I am very pleased to work with them. Laura helped me a lot and her immediate response was really valuable and well appreciated.","createTime":"2021-06-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5023b8c5-f1ba-5d8a-8ece-8ab1101b4796","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I leased my property initially to a privately owned company and this had a more personnel touch. The management was taken over by Lomond and finally by Stonehouse leasing which at the beginning lost the more personnel touch. Over time a a number of Housing Managers looked after my property which for me became disjointed, a more personal feeling was restored with the final Housing Manager and I was more at ease with the management of the property. Stonehouse Leasing were sometimes let down by the standard of repair work carried out by the maintenance company Lomond but the assigned Manager for my property always did her best to assure things got done quickly and efficiently. The eviction of the tenants was a difficult one but the Stonehouse management persevered until finally the tenants quit the property after a period of 16months. The reason for the length of time to evict the tenants was no way contributed to Stonehouse’s efforts but all down to a difficult family and the reduced protection to Landlords Their assistance to me and their efforts during this period where excellent and I would have no hesitation in using Stonehouse Leasing again.","createTime":"2021-06-05T23:00:00.000Z","locationID":"SLA"}},{"id":"924be2bf-309c-5d95-aec3-27c51223d507","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"This was my first time moving into private accommodation and so initially I thought the process would be very daunting but my letting agent Gill Annand was very helping guiding me along the way and was quick to respond to any query i had. 10/10 would recommend using this company and ask for gill as she was extremely helpful!","createTime":"2021-06-03T23:00:00.000Z","locationID":"SLA"}},{"id":"c41e2450-3dad-52bf-905d-a560656d5d86","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I reached out to Braemore to act as letting agents for a property in St Andrews. They were very quick to respond, view the house and get all the documents together. Eventually the decision was made to sell the property and they were kind enough to put me in touch with a different agent, and support the process throughout. I cannot emphasise how lovely and professional the staff have been, in particular Elspeth and Shirley.","createTime":"2021-06-02T23:00:00.000Z","locationID":"BSS/BSA"}},{"id":"4478de83-34e9-5dbb-a326-a5f047e182de","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Stonehouse lettings have been extremely helpful in arranging viewings for us in Aberdeen. We have some specific criteria and they have been ready to contact landlords to ask about details before viewings, and are willing to go the extra mile to help us find the right place. Maureen & Kenneth have both been professional and friendly & we have managed to find the ideal property with their help. Highly recommended","createTime":"2021-06-01T23:00:00.000Z","locationID":"SLA"}},{"id":"67baa642-5a47-5e78-a699-ca55e18be5ee","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Everyone at Stonehouse lettings Aberdeen has been so helpful and responsive during the whole process of us trying to secure a property! Everything went smoothly and we are really pleased. Would recommend this agency to anyone looking for a new home. Thank you so much!","createTime":"2021-05-31T23:00:00.000Z","locationID":"SLA"}},{"id":"6853d4db-4fd9-576d-94e7-df14dbccf3a2","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Thanks to Natalie and her team. Provided me with a great friendly service. Especially the quick turnaround for an immediate entry to my flat.","createTime":"2021-05-31T23:00:00.000Z","locationID":"SLA"}},{"id":"3e3788cd-3f10-57fd-ab53-ef2c76e2e4ae","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I was helped by Gill who was a pleasure to deal with. Gill listened to what I was looking for, great communication and very professional. Pleasure to deal with :)","createTime":"2021-05-30T23:00:00.000Z","locationID":"SLA"}},{"id":"e39394e6-f1bc-5fd2-8714-a5518022545f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"While the company was definitely a bit difficult to get on the phone, we had a good experience working with them. Ali Scott was particularly helpful—answered all of our questions when showing us a flat, and successfully negotiated with the landlords on our behalf.","createTime":"2021-05-27T23:00:00.000Z","locationID":"DJC"}},{"id":"869381a7-7e8d-56b4-bf94-1edc0765e0d2","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Natalie Edwards did a fantastic job. Very professional and passionate about her job! Pleased to deal with Natalie and most probably going with her services. She won our hearts.","createTime":"2021-05-27T23:00:00.000Z","locationID":"SLA"}},{"id":"67e99474-0a44-5e08-98be-5b8461f80c9d","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Although I have not yet rented from this letting agency, so far the service has been excellent. Natalie responded to all my queries quickly and professionally, helping to arrange a viewing without unnecessary fuss.","createTime":"2021-05-26T23:00:00.000Z","locationID":"SLA"}},{"id":"567877ae-a05e-5386-b6fa-623b5f243d48","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2021-05-26T23:00:00.000Z","locationID":"SLA"}},{"id":"9336b2cf-cd8c-5963-9337-feeb8d5cc180","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2021-05-26T23:00:00.000Z","locationID":"SLA"}},{"id":"ce3e75e9-2aa4-5ca4-b9be-30f1099553a6","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"David Harcus was very helpful with assisting on some maintenance with the house. Very professional.","createTime":"2021-05-25T23:00:00.000Z","locationID":"DJC"}},{"id":"91ca70e9-953c-5f75-ab38-d1fea841aee0","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"My agent I'm working with at the moment Natalie Edwards is so friendly and helpful. top service!","createTime":"2021-05-25T23:00:00.000Z","locationID":"SLA"}},{"id":"603f3663-55c3-53a8-97fe-d2f7782feff4","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great experience with the company. Shoutout to Lynsay, who was very helpful and professional. 10/10!","createTime":"2021-05-25T23:00:00.000Z","locationID":"SLA"}},{"id":"69dde6da-eaa7-595f-ab2b-226f241c110d","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2021-05-25T23:00:00.000Z","locationID":"SLA"}},{"id":"2c6b1222-66fb-5ffb-8821-e3d330bda4b4","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Upside great market intelligence from Natalie. Quick to find prospective tenants. Staff helpful. Downside contact person changed 3 times in first two weeks. Continuity suffered as a result.","createTime":"2021-05-25T23:00:00.000Z","locationID":"SLA"}},{"id":"90cb6ccb-e6bf-5023-86ad-13d7aa6edd4b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"","createTime":"2021-05-25T23:00:00.000Z","locationID":"SLA"}},{"id":"6f82a471-0d2f-50b2-9b92-4fcf4b946b86","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I rented for about a year in West-End Aberdeen with them. Absolutely great support for them, specially during the pandemic and any other problems in the apt. They went as far as sending Amazon packages that had been delivered to my old address after I moved to my new one. Thank you Ian. Thank you Stonehouse. A+, definitely recommend them.","createTime":"2021-05-24T23:00:00.000Z","locationID":"SLA"}},{"id":"18e41931-5fa2-5b3a-ab83-71a7af984cb9","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Need a property in Aberdeen? Want an agency that is professional and practical, who understands your specific needs and circumstances? Cant commend Gill, Maureen, Emma and Erin enough. Easy to engage with and got me sorted with accommodation within a matter of days.","createTime":"2021-05-24T23:00:00.000Z","locationID":"SLA"}},{"id":"222f0833-d221-50a3-84c0-719121a06b77","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Calum Sinclair continues to provide an excellent service. Most recent end of tenancy has been seamless.","createTime":"2021-05-20T23:00:00.000Z","locationID":"SLA"}},{"id":"cb9364fa-106f-54a5-864c-53479e5c8835","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Finding the flat was easy. We made some request to move items from the flat before the move in date. But it was not done. We submitted request to remove via the fix flo system and the respond was fast. Same thing for subsequent issues found in the flat.","createTime":"2021-05-20T23:00:00.000Z","locationID":"SLA"}},{"id":"7f623dcc-0522-5a60-b838-eb4ffd2ec610","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I had very limited time to move house and stone lettings have managed to meet my deadline and arranged all paper work in time. Excellent and smooth experience. After moving house there are few things that need sorted and again highly responsive and very helpful staff. Big thanks to Erin Mitchell, property manager who responds to any email on same day and address all concerns. Very very supportive staff . Thanks a lot to stone lettings.","createTime":"2021-05-17T23:00:00.000Z","locationID":"SLA"}},{"id":"ce58c0c4-aba3-59c5-89e7-2dbda182a73f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"An extremely professional, responsive and fantastic lettings agency. I'm a student here at St Andrews and have had nightmares with other letting agencies, but Braemore who I have been with for the 2 years have been absolutely AMAZING! They are so kind, understanding, and supportive. Any issues I have had, no matter how small, have been dealt with immediately. I cannot stress enough that this is the best letting agency in St Andrews. The staff that work there are simply the best.","createTime":"2021-05-16T23:00:00.000Z","locationID":"BSS/BSA"}},{"id":"9ddc676e-872e-5377-81ee-794f7929b445","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Gill was excellent, very helpful and accommodating!","createTime":"2021-05-06T23:00:00.000Z","locationID":"SLA"}},{"id":"73f9f8e2-90d8-5639-ab27-e9207661e929","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"This my second time renting with DJ Alexander and the process of registering was really quick and stress-free. If there was anything I was uncertain of, the team went out of their way to explain everything with an email or a call. Laura McTaggart was lovely and extremely helpful in guiding us moving in!","createTime":"2021-05-06T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"01c3ffa5-b895-5335-aee5-88d742b60028","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I rented a flat with DJ Alexander for 18 months. There were some glitches at the time of moving in, but these were quickly sorted, with Lisa Grieve in particular providing outstanding help and service. For the remainder of the rental, and including my move out, DJ Alexander was extremely responsive and provided excellent service I can recommend DJ Alexander very highly, and have since rented another flat with them.","createTime":"2021-05-05T23:00:00.000Z","locationID":"DJC"}},{"id":"2ec34d0c-81b9-5d7e-b2f4-c19d9a5f226c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Recently rented a flat through Stonehouse. Very professional and seamless process. Gill and Emma were great and answered all our queries quickly. The overall process was the quickest and most responsive I've had in several years of renting. Genuinely surprised by the number of negative reviews.","createTime":"2021-05-05T23:00:00.000Z","locationID":"SLA"}},{"id":"c83bab0b-e436-58fe-92ab-0f0b83dab06e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I rented this flat through DJ Alexander for 18 months. There were some glitches at the time of moving in, but these were quickly sorted, with Lisa Grieve in particular providing outstanding help and service. For the remainder of the rental, and including my move out, DJ Alexander was extremely responsive and provided excellent service I can recommend DJ Alexander very highly, and have since rented another flat through them.","createTime":"2021-05-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a74fd263-7085-59ef-b2ac-0a5f6932e08a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Gill was fab! Great from start to finish!","createTime":"2021-05-03T23:00:00.000Z","locationID":"SLA"}},{"id":"48da18ce-4072-57a6-9b1e-48c2d22e6500","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I am really happy to say that so far this was the best letting agency I have rented with! I don't know what other people have experienced with Stonehouse that they wrote such low reviews but I can personally say that we are really happy with them. The moment we had the property viewings up to the point of receiving the keys and beyond that point they were always professional. I want to thank Gill especially for all the help she has given us from day one! We were struggling to find a good property and at such short notice as we had a bad experience with a potential other letting agency that let us down but we explained our situation to Gill and she acted upon it real quick! The property that we rent now is more that we could have hoped for and we are considering to stay with this agency for a good few years. I recommend 100%","createTime":"2021-05-03T23:00:00.000Z","locationID":"SLA"}},{"id":"1f6e3cc2-8ef8-57d1-b3fe-1773e31d6a32","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We had a great experience with Braemore. We found a wonderful flat, and they were very helpful throughout the process. We were moving from the US, so the logistics were more complicated. Yet, our agent was patient and attentive in walking us through the process and helped us find solutions to the hurdles we encountered.","createTime":"2021-05-02T23:00:00.000Z","locationID":"BSS/BSA"}},{"id":"ddb7e1b7-af46-5656-8f15-6d5e2c9b229c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very professional, had no issues at all. Easy to organise viewings, and went out of their way to make everything as simple as possible.","createTime":"2021-05-02T23:00:00.000Z","locationID":"SLA"}},{"id":"85df2077-9fe9-582f-be17-fbcdfe9dadaa","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"From the moment we enquired about properties listed by DJ A, we felt looked after. This group of specialists, with such a tight time frame, truly pulled out the stops for us in every way imaginable. From Mark Hall to Natalie Cotton to finally the lease preparation and final agreement with Laura McTaggart, we always felt in good hands. I would have no hesitation in recommending their services. First class service and, once again, a huge thank you!","createTime":"2021-04-28T23:00:00.000Z","locationID":"DJC"}},{"id":"ebd8e97d-566c-550b-9f6d-83dc2c4d53d4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Dear DJ Alexander, Thank you for all your help with what has been a tight time frame to get us into the flat at Dicksonfield, Leith this weekend (April 31st) In particular, Laura McTaggart took meticulous care of our situation and assisted us patiently with the lease preparation and final agreement documentation. Her phone calls alongside every email stage of the process truly went above and beyond for us in what has been a very challenging week for our young family. Professional, yet truly considerate. I would have no hesitation in recommending the services of DJ A in the future to any of my family, friends or colleagues. First class service and, once again, a huge thank you! Lee Anderson","createTime":"2021-04-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"52964908-0636-53e3-84cb-a5f56bc7071f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"the boiler in my rented property (I am the landlord) packed in. Dale from the maintenance team was extremely helpful - helping with getting a reputable engineer to give a 2nd opinion and then managing the process of getting quotes and getting the work completed quickly and efficiently. Hassle and stress free for myself (other than the cost :-) ) thanks Dale !","createTime":"2021-04-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4f197efb-3c57-5cca-9723-88c6539f8c3a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a recent issue with my boiler and no heating or hot water - After speaking and working with Heather at Benaird, this was resolved quickly and to satisfaction. Thank you Heather :-)","createTime":"2021-04-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ab8fd771-a70a-50b5-a9fc-440fc946100b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The people with whom I interacted - Alistair Scott, Rachael Bulloch and Dimitris Anagnostou - were professional and genuinely concerned to be helpful. They made the process of renting a flat as pleasant as possible.","createTime":"2021-04-22T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"17cd3073-2ed6-5a88-86c0-07861882d1f8","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"At first I thought they were pretty bad, when I received an email in error from one of their staff insulting me for not having understood exactly how their invoices/paperwork was set up. However, after that things have got better and Erin who works there is always great to deal with, professional and does a great job. I'm happy with them.","createTime":"2021-04-13T23:00:00.000Z","locationID":"SLA"}},{"id":"64affcbc-580f-5414-bd0d-120956da1e76","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent service in these difficult times.","createTime":"2021-04-12T23:00:00.000Z","locationID":"DJC"}},{"id":"a1ccafc3-790a-52b5-a255-5c619b1d7ba6","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I found their service highly professional. No problem was too big. They made my move to Edinburgh trouble free.","createTime":"2021-04-12T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"741ab411-a06c-5880-8918-e713f9aaa51f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Iam very Happy with the over all service.","createTime":"2021-04-09T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4156c9e4-9b33-5f25-942a-cdbd270b7464","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We recently moved to a new house with D.J Alexander Letting and Estate Agents. We really felt they could not do enough to help us find the right property to suit our needs. They were frequently in touch with us right up until our move. The move was seamless and they really did all they could to ensure we had access to the property as quickly as possible. Lisa Grieve, Peter Thomson and Lauren Edmond were so personable and really went the extra mile to ensure we were satisfied with all the arrangements before moving.","createTime":"2021-04-08T23:00:00.000Z","locationID":"DJC"}},{"id":"2abd1be3-a557-5d16-843f-b294f2282716","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Iam very happy with the over all service.","createTime":"2021-04-08T23:00:00.000Z","locationID":"DJC"}},{"id":"caf7e28c-1f1f-5cca-ab55-9a62df51483f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Quick turnaround for washing machine problem, many thanks to David Harcus for the assistance.","createTime":"2021-04-08T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"da1c22ab-f90f-5c19-9626-5d568bf46fbe","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I am greatly satisfied with how David Harcus helped to resolve a maintenance issue in my flat quickly. Much appreciated!","createTime":"2021-04-07T23:00:00.000Z","locationID":"DJC"}},{"id":"fac65753-4885-5664-82f1-2e28dfc46109","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am greatly satisfied with how David Harcus helped to sort out the maintenance issue I had in my flat in a quick time. Much Appreciated!","createTime":"2021-04-07T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"669c7de2-c7c3-5969-8529-3fec5588dfe3","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Thank you to David Harcus for the quick response regarding issues within my flat. Not only did David email me back straight away, but he took the time to call and inform me of what steps he had taken to arrange an onsite visit by a local contractor. My issue was resolved the same day. Many thanks David","createTime":"2021-04-05T23:00:00.000Z","locationID":"DJC"}},{"id":"aee17e8a-af65-56dc-a502-69d43a77d74d","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Absolutely brilliant service and company highly recommend if your wanting quick and easy way forward to sercuing your own place !","createTime":"2021-04-04T23:00:00.000Z","locationID":"DJC"}},{"id":"bcecbfa8-8858-5e50-922f-b6de15ed5eb2","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"As students, letting a property from Braemore was extremely straightforward. Sarah was very responsive to our emails and accommodating to our questions and requests. Definitely a good experience!","createTime":"2021-04-04T23:00:00.000Z","locationID":"BSS/BSA"}},{"id":"46b3af2a-9cec-5761-81d2-a4d196a597e3","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I had a very nice experience renting with Stonehouse. I knew Gill and Maureen which were great, very kind, proactive and helped me a lot for finding the right flat. The process was super fast and something remarkable is that, unlike other agencies in Aberdeen (and particular landlords that I treated with), in Stonehouse I was rightly advised about my rights as a tenant in Scotland, thing that gave me trust andhelped me to analyze better all the alternatives, to finally rent with them and the underlying particular landlord in my case, with which I am also very satisfied.Then, this was my particular experience and I would happily rent with them again.Thank you Gill for everything! Gonzalo.","createTime":"2021-04-03T23:00:00.000Z","locationID":"SLA"}},{"id":"957cea23-215c-51f3-a8f2-f856e9cbf2c5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"From initial contact to my property going live was absolutely effortless. Catherine Bruce made all that happen hassle free for me. Always there to give advice whether that was by email or phone call! Very professional and efficient, I would highly recommend the service DJA has provided, I will continue to use this service moving forward.","createTime":"2021-03-31T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d9a7d365-7b8f-580f-b3e0-ac90e397c467","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I’m really impressed by how efficient David Harcus helped me to solve a maintenance issue. Really appreciate his help!","createTime":"2021-03-31T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5bca1b23-6d1d-5741-a363-bf01efe90038","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"All the staff I have met have been incredibly friendly. Laura in particular had endeavoured to make sure that my move was a smooth one. I have never rented before and everything was explained thoroughly. I’m looking forward to a long relationship with DJ Alexander and it’s made me feel very confident about our tenant/agent relationship for the future.","createTime":"2021-03-30T23:00:00.000Z","locationID":"DJC"}},{"id":"3de04039-4e30-5ddc-80c8-85256fe36999","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I’d like to start by saying that every member of staff I dealt with were extremely friendly and nothing was too much, even when I was pestering them with pernickety questions. Laura in the lease department worked very hard to have my agreement completed quickly for which I’m incredibly grateful. It gives me confidence for an excellent future tenant/agent relationship.","createTime":"2021-03-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c338ba54-abc6-5abf-9cb6-2543c6a36395","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Sustained high quality of service over many years","createTime":"2021-03-30T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"76a760dc-246c-5ac0-b42c-43e203b94047","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Best property managers in the market","createTime":"2021-03-29T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4c5d1f99-f7b9-516f-82e7-1be0fbc7c93a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"After being advised my rented property was going to be vacated by the tenant the DJ Alexander team got to work, organised a redecoration, cleaning etc in swift time in preparation for a new tenant. The team manager Lisa Grieve is someone you can rely on and a working trust quickly formed. Definitely a company I will recommend to manage you rental property","createTime":"2021-03-28T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fd50134e-af1e-548f-b336-95d24c8b81a2","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great people and professionals! Totally recommend them for their efficiency and help throughout the process. We rented a flat in Glasgow, West End Having great landlords did help as well but it's always about who you choose to work with at the first place. Thank you!","createTime":"2021-03-26T00:00:00.000Z","locationID":"DJC"}},{"id":"3c52be38-764f-5acd-b5c1-7cda0ea3daa1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Have dealt with D J Alexander since 2011 and they have provided a first class service as our letting agents. We have now sold our apartment and Catherine Bruce and her team handled the sale in a professional manner resulting in a sale within 14 days. We have no hesitation in recommending D J Alexander as letting agents or in dealing with a sale","createTime":"2021-03-26T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"15318ab1-9f28-5abf-bbc5-81643a33b784","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Moving house is generally a stressful event on its own, never mind the fact that I had to move during Covid-19 pandemic from another city. I would like to thank Natalie Cotton and Lee Charlton for all their efforts. They have answered all my questions and requests while managing to finalise my tenancy agreement at such short notice. Because of their efforts, I did not had to continuously seek new properties as theirs are actually the best in Edinburgh and I have saved money since I secured a property really fast. All these things have helped me feel less stress and actually look forward to move into my new property. Overall, I am extremely happy with D.J. Alexander especially as I have tried a few estate agents before them and they haven't responded or helped in any way with my requests.","createTime":"2021-03-25T00:00:00.000Z","locationID":"DJC"}},{"id":"e37ce6d7-bfb3-561c-a8fa-59b48337fb41","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Moving house is generally a stressful event on its own, never mind the fact that I had to move during Covid-19 pandemic from another city. I would like to thank Natalie Cotton and Lee Charlton for all their efforts. They have answered all my questions and requests while managing to finalise my tenancy agreement at such short notice. Because of their efforts, I did not had to continuously seek new properties as theirs are actually the best in Edinburgh and I have saved money since I secured a property really fast. All these things have helped me feel less stress and actually look forward to move into my new property. Overall, I am extremely happy with D.J. Alexander especially as I have tried a few estate agents before them and they haven't responded or helped in any way with my requests.","createTime":"2021-03-25T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"fefa6d24-171e-5a7d-abde-1268c97f29bc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We are new tenants with DJ Alexander and so far have been very impressed. There was an issue with a lack of hot water in the shower and the maintenance manager David Harcus had it sorted for us the same day. With other letting agents we have used we always had to wait days if not weeks for repairs.","createTime":"2021-03-25T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0386f8e1-81c4-5c7f-acca-a77996fdcf8a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Super fast service from Dale at DJ’s within ten mins sent out a contractor for my gammy sink! Cheers Dale!","createTime":"2021-03-25T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"766fa95a-8e9e-5a69-8d3b-4236ac9e5997","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have been using D J Alexanders to rent out my property for years and they are first class. They inform me of any repairs needed immediately and advise me of the best way forward. My flat is never empty for long and they are amazing at finding new tenants. I have recently asked Alexander’s to sell my flat and Catherine Bruce has sold it for me in less than a week. Catherine is unbelievably professional and keeps me informed at all times. She also sold my husband’s flat in record time with excellent service. I really cannot praise Catherine highly enough.","createTime":"2021-03-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5cdd0972-bdd8-57c9-8cf9-ddbe62620f8c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I've been renting my property for almost 18 years and DJ Alexander have acted on behalf of my landlord since the merger of EPM and themselves. D J Alexander have been excellent. I deal with Richard Anderson a lot and I feel at ease speaking to him regarding anything. The maintenance team are excellent also. My daughter has just moved out with my granddaughter and D J Alexander secured a tenancy for her, 5 minutes away from me. Elaine showed us around and Rachael dealt with all the administrative paperwork. Both were fantastic. Since moving in there has been an issue with the boiler but due to COVID and Brexit the part is out of stock. D J Alexander arranged for 3 heaters to come which came from Argos. I highly recommend D J Alexander they give a first class service.","createTime":"2021-03-16T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b2be3bd7-a717-54cb-a864-3bf44cd96662","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I cannot recommend Catherine Bruce enough. She took a dismal situation and turned it around 180 degrees with her positivity, determination and drive to get to the bottom of the problem and get it solved to the best of her ability. She made the whole process of selling my flat a breeze with her focused and pragmatic approach to everything, nothing was too much trouble or too small a job . I would endorse Catherine Bruce 100% and I know who I can go to for advice and also helping me to sell any properties in the future. Thanks Catherine, you genuinely made the whole crazy process seem easy.","createTime":"2021-03-10T00:00:00.000Z","locationID":"DJG"}},{"id":"b5214980-f5c4-56f6-b47a-f31d08f21a57","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have had a great experience so far with DJ Alexander’s glasgow team. They have been efficient and very responsive. I feel that my properties are in good hands and I can trust them to deal with anything that comes up - very helpful as I am not based in Glasgow. In particular, Catherine Bruce has been great at keeping overall control on everything and David Sullivan has also been incredibly helpful. James","createTime":"2021-03-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a8387661-2239-515e-95d9-cb078edc970a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2021-02-15T00:00:00.000Z","locationID":"DJC"}},{"id":"7ce161e2-518a-58a0-8264-698389220258","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We are tenants with DJ Alexander for 6 months and till now we had a great experience. Martin from the end of the tenancy team manager was very helpful and helped with our requests.","createTime":"2021-02-03T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"61da0849-dc7e-5b1a-a723-bd6cb6c6d7d1","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We received great service. We moved to Scotland from the US, and Sarah made the effort to meet us at our new house and let us in late at night after our flight had been delayed. After a long journey, we appreciated this SO much!","createTime":"2021-01-29T00:00:00.000Z","locationID":"BSS/BSA"}},{"id":"25f4cba2-a9fc-5468-ab8a-8b904f58071c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"I have been letting with Stonehouse for almost 2 years and they have always been extremely professional and helpful with kind staff and good property managers. Sometimes response times can be slow at busier times, but this is expected. They were especially helpful and friendly when I tried to help my flatmate and friend secure her flat when she had no way of contacting by phone. Can't recommend their service enough.","createTime":"2021-01-26T00:00:00.000Z","locationID":"SLA"}},{"id":"8ff187ca-7d8e-5f1d-9f1a-3dba6a6ee404","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"The three of us have had a great experience working with Shirley Baker as she helped us secure a new flat. She ensured the whole process ran very smoothly and efficiently. -Anastasia, Alice, and Joan","createTime":"2021-01-21T00:00:00.000Z","locationID":"BSS/BSA"}},{"id":"2dff3cba-0a58-5d20-971a-464d0b8ad219","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have dealt with several letting agencies in Aberdeen, and based on my experience, this is by far the best one. I am very pleased with the service from Stonehouse. The team is very professional (and Jackie in particular). Any issues were solved promptly and were easy to report. Full deposit was returned with no issue. I would have no hesitation in dealing with them again. I would recommend Stonehouse to find a property in Aberdeen.","createTime":"2021-01-12T00:00:00.000Z","locationID":"SLA"}},{"id":"77b1c85c-b18e-5056-855a-cb98ec217715","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Good experience, very well presented rental accomodation. Timeous details on request. All good so far.","createTime":"2021-01-11T00:00:00.000Z","locationID":"DJC"}},{"id":"881dc1a5-d7ec-58ba-a8e2-4a03be68d1b8","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Sarah Bowman was very accomodating and prompt in responses to my emails. All questions I had were answered quickly and completely, and she made the termination of my tenancy with Braemore run smoothly. The only issue I had was not getting a prompt response from the property manager who did not always respond to pressing matters in a timely fashion.","createTime":"2021-01-05T00:00:00.000Z","locationID":"BSS/BSA"}},{"id":"cc90ac8b-02fc-57d7-8a6c-98d459ff0334","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"D.j Alexander was great! My family and me were with them for 6 years and not a problem ever... they came out straight away for any maintenance of the property. Really good professional company! Would recommend.","createTime":"2020-12-31T00:00:00.000Z","locationID":"DJC"}},{"id":"41db8b1c-0cb2-5b58-a687-0016885e8958","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2020-12-20T00:00:00.000Z","locationID":"DJC"}},{"id":"4b60469f-dfa1-5bf9-b74c-a376f4e5da86","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great sale experience from start to finish. Yasser and Jackie made things smooth with their expertise, transparency, friendliness and communication.","createTime":"2020-12-18T00:00:00.000Z","locationID":"DJC"}},{"id":"d735ff1c-c40d-53de-a8fd-5d66d8eb5d58","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"5 star service, polite, reliable and fair. I have been with them since July 2018 and they make me feel safe about my renting. Massive thanks for Karen Sewell for being warm and attentive and also to Alistair Scott to help me fall in love with a recently viewed property.","createTime":"2020-12-10T00:00:00.000Z","locationID":"DJC"}},{"id":"62bb0c99-d3cd-501b-b3e1-5e997bf9c95c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have recently moved into my second rental property with DJ Alexander and it has been smooth sailing all round. The agents I have dealt with (Alistair Scott, Laura Mctaggart & Gregor McCrorie) have been incredibly responsive, patient and professional. I would highly recommend DJ Alexander to anyone who is looking to rent a property in Edinburgh (or beyond).","createTime":"2020-12-08T00:00:00.000Z","locationID":"DJC"}},{"id":"ab4581e9-158c-53ba-945b-3519b7485fb3","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I contacted Mark Graham in the maintenance department and he came up trumps with some contac details I required, thank you Debbie","createTime":"2020-12-08T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"689ad41c-43a9-5060-9409-54b98899605c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have moved to 38 South Street apartments , all looks fantastic and I had to move in 2-3 days immediately, fortunately Braemore Team is organized and responsible for every step, I have moved so quickly that describes me how good they are. Fantastic team, very organized, quick response for any issues or questions.","createTime":"2020-12-04T00:00:00.000Z","locationID":"BSS/BSA"}},{"id":"a2dd4f97-c721-5f5a-9fe2-70dadb8fa82e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I had a fantastic experience dealing with D.J. Alexander through which I recently found my current flat. They were at all times professional, quick to respond both by email and phone, and couldn't do enough to help, even after we moved in. Lauren Edmond in particular was incredibly helpful and patient. I highly recommend their services to anyone looking to rent or buy in the Edinburgh area.","createTime":"2020-11-23T00:00:00.000Z","locationID":"DJC"}},{"id":"c8a3b664-88c9-5301-8183-1c6af2915c70","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Fantastic team and great customer service specially Laura Mctaggart she is so professional, always very helpful and reply on any question promptly","createTime":"2020-11-13T00:00:00.000Z","locationID":"DJC"}},{"id":"82abe18c-65c7-5fc5-bd37-a09130823f2f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"A great team who dealt with our quick move. Gill Annard, Lisa Kerr, Chloe Chalmers and the lovely man who shows us around the properties all provided a great service. The telephone line was also great to get in contact with team members. Picking up keys was easy and COVID Safe which I appreciated.","createTime":"2020-11-13T00:00:00.000Z","locationID":"SLA"}},{"id":"5f52e215-a59f-5f1b-8b70-d3779e98a6a5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Went to view a property from Stonehouse Lettings and they made the whole process so easy. A huge thank you to Lisa K and Maureen C who managed to arrange this last minute and provided excellent service throughout.","createTime":"2020-11-12T00:00:00.000Z","locationID":"SLA"}},{"id":"9ceb0403-3f7b-5175-82e1-d6461111ddd0","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Rented a place for several years from this company in Aberdeen, had to move out as the owner wanted to move in, I then took another one of their places. Very good to deal with, very professional, would have no hesitation dealing with them again. Whole move was made very easy despite being at short notice, my fault. Any repairs were dealt with promptly, deposit returned no issue. Thanks to Gill and Paige for going out of their way to sort things out for me so quickly when at the time most other companies in the area could not even be bothered to organise viewings on apartments.","createTime":"2020-10-22T23:00:00.000Z","locationID":"SLA"}},{"id":"057f3ee9-c684-5d12-bb85-35527599f756","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I would like to give 5 starts to Braemore St Andrews coz their professional rental sevice. We have a good time with Sarah Bowman, Isla Horsburgh, and Shona Mayne in the last year.","createTime":"2020-10-21T23:00:00.000Z","locationID":"BSS/BSA"}},{"id":"d5432083-ad64-54af-a3bc-50a1f2cee26f","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander was very helpful throughout my flat purchase. My solicitor was hopeless at communicating / progressing the sale, but Catherine Bruce kept both myself and the seller up to date with any developments and was always available to help and advise.","createTime":"2020-10-21T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ff819bb0-4cdc-5bc1-ac01-70d5463c2fd4","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I’ve nothing but praise for Catherine Bruce and the team at DJ Alexander. Having approached several estate agents prior to putting my flat on the market it soon became obvious Catherine had the knowledge and expertise I was looking for. All my calls/emails were answered promptly and the service I received from start to finish was excellent. If I ever sell my new property, I'll be using DJ Alexander.","createTime":"2020-10-19T23:00:00.000Z","locationID":"DJG"}},{"id":"89f92bce-1c56-5dbc-a7e7-22c4364e6758","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We have just moved into a rental property in Fife, dealing from the start with Shirley Baker at their St. Andrews Office. From the first contact to completion we have found the service to be extremely friendly and efficient. Emails were answered promptly and forms sent quickly. Isla Horsburgh showed us around the property and supplied a full, accurate 52 page inventory+check in, including lots of photos. Very impressed. Emails are now being received from the property management team offering any help we may need. So far Braemore has exceeded our expectations and one cannot ask for much more than that!","createTime":"2020-10-15T23:00:00.000Z","locationID":"BSS/BSA"}},{"id":"d2d03acc-618a-584c-8901-6cd9cff80efc","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We had a let in Crail for approximately 18 months. We found Braemore to be very responsive to repairs and always received a reply and a service call very quickly. We were mostly working with Isla and she was very helpful and responsive. Even though there some issues that should be dealt with by the owners, Braemore did everything they could to make our stay comfortable and hassle free.","createTime":"2020-10-14T23:00:00.000Z","locationID":"BSS/BSA"}},{"id":"6542582d-f907-5090-a654-b218993643aa","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I found DJ Alexander very pleasant, efficient & easy to deal with.","createTime":"2020-10-05T23:00:00.000Z","locationID":"DJC"}},{"id":"b956547d-5176-56b3-9a4e-2ddd0aadf3d2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Brilliant experience. I had an issue with a flat and feared that since it was a Friday afternoon it may not have got resolved and I would have been waiting until Monday. But the guys at DJ Alexander (in particular Kevin Fraser, Richard Anderson, and Another woman I spoke to on the phone) managed to sort this out Extremely quickly - with the issue taken care of by 5pm. Overall a very dedicated team with a very fast response time.","createTime":"2020-09-24T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a55f3297-9468-58af-81d5-7aa70170c6fa","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Gill was great. She was always very responsive and helpful. Definitely helped us to find the best possible property.","createTime":"2020-09-14T23:00:00.000Z","locationID":"SLA"}},{"id":"c9f975c6-36c3-5d75-933b-e22715eaba3b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have lived in my flat for 19 years, and I have rented from in Glasgow. There are some terrible estate agents in Glasgow, but this estate agent is the best.","createTime":"2020-09-06T23:00:00.000Z","locationID":"DJG"}},{"id":"95a60fc8-c65d-5435-8058-6476e3a921e5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Natalie Cotton got back to me promptly provided the landlord with my proposals and I was accepted all within a few hours.Very helpful friendly and understanding of my circumstances.","createTime":"2020-08-25T23:00:00.000Z","locationID":"DJC"}},{"id":"ff3f9f69-6ebf-519d-aeb3-3fcc1a429a2b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Stonehouse lettings staff are extremely helpful, in particular Gill who went over and above to help us with a wee glitch, Gill gave up her precious time off, over a whole weekend. Cannot praise her and her colleagues enough. Polite, professional, showed great empathy and clarity throughout. I wouldn't hesitate to use this company again.","createTime":"2020-08-18T23:00:00.000Z","locationID":"SLA"}},{"id":"e8468db4-4c77-5183-abfb-a251b954438a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Lee Charlton was very helpful and professional throughout our whole application, and resolved any issues we had very quickly.","createTime":"2020-08-06T23:00:00.000Z","locationID":"DJC"}},{"id":"8ecfa920-52d4-5a83-9428-436588a935f9","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Lee Charlton was very helpful in the letting process and ensured the process went as smoothly as possible for us!","createTime":"2020-08-05T23:00:00.000Z","locationID":"DJC"}},{"id":"5b783cee-b203-53f2-826d-71ae0a3bb0e4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Amazing service, first class communication and our flat was let within a week. Can’t recommend them enough.","createTime":"2020-08-05T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f671a6b0-c427-5bab-b1e3-82329eb02e44","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We have been tenants with DJ Alexander for several years now and despite being gutted to receive notice to leave due to the house being sold the team, in particular Taylor French showed nothing but compassion and help us to see another rental property that we did eventually move into. Lee Charlton was allocated to help with renting new house also very quick to respond and get things moved for as listened to all what we had to say and helped us get things sorted to move in quickly. Only criticism I would have is still waiting on maintenance team looking at something we pointed out at move in but I can only assume the delay is expected due to the current pandemic. Also many emails can head straight into junk folder which is something I think should be rectified as can miss some important emails if don't actively check the folder. But despite that I would definitely recommend DJ Alexander","createTime":"2020-08-04T23:00:00.000Z","locationID":"DJC"}},{"id":"40120cfb-6ccd-5ad5-b8c8-49221a26ac85","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I had a viewing with a lovely girl Natalie, who was amazing. She was highly professional and very knowledgeable. I would highly recommend this company.","createTime":"2020-08-01T23:00:00.000Z","locationID":"SLA"}},{"id":"a073797d-12e2-5813-adb1-a9594e8e13de","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I had market appraisal at my property which was amazing and so informative, Natalie Edwards was very knowledgeable and helped me out a lot of what I was looking to achieve.","createTime":"2020-07-29T23:00:00.000Z","locationID":"SLA"}},{"id":"e67ddb35-79b9-5287-8514-85ad4b66e4e7","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2020-06-26T23:00:00.000Z","locationID":"SLA"}},{"id":"73a68296-32d9-5600-b343-aca4a5ddbc02","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great to 'work' with, Alan and the team are always on point, things sorted. right away no questions! Recommended.","createTime":"2020-06-21T23:00:00.000Z","locationID":"DJC"}},{"id":"e297f72f-f381-580a-8eb6-27cf7572436d","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I could not be happier with the team at DJ Alexander and in particular Laura. She was incredibly helpful and really went above and beyond to ensure that our move went smoothly. I would highly recommend DJ Alexander as a result of my experience with Laura.","createTime":"2020-05-05T23:00:00.000Z","locationID":"DJC"}},{"id":"ffe30bdb-186e-56de-a757-078a63ce7d74","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We used Braemore's let only package as it was our first rental property and we were new to the landlord world. I cannot express enough how easy they made the whole process. The team at Braemore St Andrews went above standard to get us the best tenants for our property and shared their knowledge effortlessly and efficiently when we ask our million questions. Within a week we had tenants! We will most definitely use them again for any future investments.","createTime":"2020-05-03T23:00:00.000Z","locationID":"BSS/BSA"}},{"id":"bc9eca9f-46e2-51fe-bc6e-b712db18f893","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have used DJ Alexander to let my property for 10 years now, and have always found them helpful and professional. They understand my needs and have good suggestions and ideas when required. They are quick to respond and try hard to keep vacancy times down. Many thanks.","createTime":"2020-03-21T00:00:00.000Z","locationID":"DJC"}},{"id":"3ccb853c-0f43-5d26-ac25-1c979230d3c5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Excellent and speedy service despite the very serious national crisis.","createTime":"2020-03-20T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9739ad97-cdad-51dc-a7aa-e17df7af6bdb","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Slow initial response but good afterwards","createTime":"2020-03-19T00:00:00.000Z","locationID":"DJC"}},{"id":"dd953984-791a-589b-b796-56e0ddbabda5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Regarding 174 Albert Street I would just like to thank Taylor French, Donna Baird and Lee Charlton for making this move as easy and hassle free as possible . A great team of very pleasant ladies, a credit to DJ Alexander-","createTime":"2020-02-28T00:00:00.000Z","locationID":"DJC"}},{"id":"d3b6fdff-f6c8-598e-a384-420cb65d0b51","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I went to view a house and blair was excellent show us around and tel us about the house thank alot","createTime":"2020-02-24T00:00:00.000Z","locationID":"DJC"}},{"id":"7ea71773-1da9-5ce2-9f7e-867ffdeed7dd","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We've recently rented a property through DJ Alexander and even though there were some issues, everyone was very helpful and everything has been resolved. Many thanks to Diane, Rachael and Lauren!","createTime":"2020-02-21T00:00:00.000Z","locationID":"DJC"}},{"id":"9d0ce3d8-f6e9-5e79-876e-4d56acf8ca65","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander run a comprehensive and professional service. They are quick to respond and helpful. In particular, Lee Charlton was hugely helpful in guiding us through the application process. She is a credit to the company.","createTime":"2020-02-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"cf9d2cca-1bc5-559a-9c1b-7e3282fc6224","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The process was smooth and fast with assistance from the agents every step of the way. I had viewings with both Eilidh & Blair and both agents were really lovely and professional. As the agent of the property I took, Eilidh has been fantastic to communicate with, responds really quickly and very happy to answer any questions. Rachael handled the tenancy agreement and documents, and was also very helpful and professional. Overall I am very happy with DJ Alexander’s services. I would definitely rent with them as the agent in the future.","createTime":"2020-02-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b663ec32-f64c-56d3-b166-fe026b48188e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Overall the flat renting was very smooth and fast. From Alistair Scott showing the flats and passing our information to the landlord, securing their approval the next day. To Lee Charlton being really helping with the final background checks and signing of thr tenancy agreement. She was always there to answer any questions we had. From viewing to lease signing it took us a week. Very pleased with d j alexander services.","createTime":"2020-02-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"abde3558-b861-5151-9f3b-b435b82a6305","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have had 2 viewings with DJ Alexander, with Eilidh and Blair. Both have been very hospitable and walked us through the apartments to provide context and detail. This has been above and beyond any of the other letting agencies we have used. Both Eilidh and Blair were very professional and were able to answer all our questions. This gave us a lot of confidence in moving forward with the company.","createTime":"2020-02-19T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a299912a-f42c-5b5e-a67c-7f0509a87b46","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Bella and Lee were fantastic in getting everything arranged and processed through promptly - streets ahead of other letting agents in the ease of documents and using DocuSign. A far smoother experience to renting than I've previously experienced","createTime":"2020-02-18T00:00:00.000Z","locationID":"DJC"}},{"id":"574c4f24-d742-5ffd-9258-f773986d1e68","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very quick response from David Harcus in their maintenance department, my issue with lack of hot water was sorted out promptly which was much appreciated. Very good service and courteous staff.","createTime":"2020-02-18T00:00:00.000Z","locationID":"DJC"}},{"id":"930f664c-600b-542f-b12d-fa2919b1da11","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Everyone who we've dealt with thus far at DJ Alexander has been outstanding. Their service is amazing. We've recently moved into an apartment that they manage, and their service from the initial viewing, to resolving a couple of minor issues we noticed when we moved in, has been professional and quick. Special mention to Evie and Laura who have been superstars!","createTime":"2020-02-17T00:00:00.000Z","locationID":"DJC"}},{"id":"d42453a5-48f5-5e86-86a0-9028fdc9f357","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Donna at DJ Alexander made our lives so simple and easy it has been a very painless process to find and secure a lovely flat.","createTime":"2020-02-17T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8065aade-3309-531f-8a2d-e069ef506573","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Brilliant letting agency . I rent a property and found them to be very helpful and kind especially Diane Harte. She was very helpful and patient. I do recommend them. Although we had sone issues with the deposit we I end my tenancy due to COVID-19 but They try to resolve them and offer some solutions.","createTime":"2020-02-14T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"902bdf1e-21c1-54ac-addb-422e956cd238","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Alistair Scott is a consummate professional who assisted us from the start to the end of the our movement to the apartment...and he's still very helpful. Laura O'Donnel and Laura Mctaggart were also very forthcoming and professional in attending to our needs. My family was well received when we visited your office.","createTime":"2020-02-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0606ebd1-43d7-5c33-854d-a1a7bb48f451","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Diane Harte has managed my property for several years, and has always proven to be professional and reliable when issues needed to be resolved.","createTime":"2020-02-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"e4261313-c2b6-5ed6-a5ca-6543a553fa63","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Dawn was polite and helpful, organising a viewing and checking flat details promptly.","createTime":"2020-02-13T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"971f8864-4919-5025-b602-79df8b775150","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"As always, my experience with DJ Alexanders has been first class. Donna Baird showed my client and I a lovely flat at Brandfield Street today and was extremely helpful and friendly. She went out of her way to tell us everything about the flat and was very knowledgeable, giving us information about the surrounding area and the application process. In my opinion, Donna then went above and beyond negotiating an offer from my clients who have pets. Donna made sure everything was in place to provide the landlord with reassurance about the pets behaviour and the suitability of my clients. I would have no hesitation recommending DJA as excellent agents and Donna does them proud with her proactive help, friendly and professional manner.","createTime":"2020-02-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"78849f80-45b6-5d6e-a649-d1fe703226f0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Donna Baird showed me around the property when I was viewing it. She was very friendly, professional and informative and was far more helpful than expected in securing the place for my wife and I. Top marks and was an absolute pleasure dealing with her.","createTime":"2020-02-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a3906ca4-7812-5c43-aa89-862013b0aac0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Every time I need help DJ Alexander are always quick and helpful with their responses, much better than any of the letting agencies I've dealt with in the past. Dale my maintenance manager, in particular, has been great.","createTime":"2020-02-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"908a85ab-db65-5a7a-af69-733939838cbb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"As a tenant, I can say that DJ Alexander provide an excellent service when maintenance issues arise. Dale has been extremely helpful when I contacted him and has made sure the issues get dealt with quickly. Thanks!","createTime":"2020-02-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"396d8505-4813-5849-8da5-3a5c78a1d698","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very please with all the information provided with Mark, he was very clear and patient with all my enquiries regarding a flat application process. Thanks Mark David","createTime":"2020-02-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"73cc7db5-cacd-5e0a-af96-f998451384cd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Dale Barr was very speedy in sorting out the maintenance problem regarding the kitchen light. Very happy.","createTime":"2020-02-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ac71cf24-ce6c-5243-b732-6199743cd895","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Best experience of viewing, throughout information about the flat we got from Property manager Donna Baird.","createTime":"2020-02-12T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ab0bf441-e107-57f9-ac99-7790a9b462aa","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I've just started tenancy with DJ Alexander and I cannot fault their professionalism and their service throughout. From our initial viewing right through to property check-in David has been excellent. Our property manager David has gone out of his way to put us at ease with any issues we've had, he's been helpful and informative thorough and the whole team when we have dealt with other departments have been helpful & pleasant to deal with! Very pleased with their service as a letting agent. If I was landlord I'd be over the moon to be leaving my property in their good hands.","createTime":"2020-02-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"9c0fe48c-ac47-5b0f-90c0-f6e1eb6e1d4a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Heather Stewart and David Sullivan were extremely professional and helpful in the whole process of letting the apartment. They always got back to me promptly and timely on any inquiry I had and helped me greatly in any problems I faced. It was a pleasure dealing with them.","createTime":"2020-02-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"53ecb3ed-0006-5e7c-9f28-03b88541216d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thank you Diane for helping us through the process with such speed and a helpful and friendly attitude","createTime":"2020-02-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ad6522df-5144-502f-8c93-f77e86164180","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Colin had been incredibly friendly, helpful and informative! Excellent service.","createTime":"2020-02-11T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"ba3beec8-216e-5e2a-972f-4375e352b4c7","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2020-02-10T00:00:00.000Z","locationID":"DJC"}},{"id":"63d55f09-d429-5a7f-920e-6ca19ed4ed73","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2020-02-10T00:00:00.000Z","locationID":"DJC"}},{"id":"29cfd1d3-b251-5f17-9b05-9a3b5bce5126","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Company has promptly answered all questions I have had: Dale Barr and Allison Pearson have both resolved issues within minues of being raised in a courteous and professional manner.","createTime":"2020-02-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"76b30e33-f387-57f0-b8e1-a02e7fad5bb2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Responsive service from Dale Barr regarding getting someoke to fix internal and external lighting to a high standard.","createTime":"2020-02-10T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"722013f5-a88d-58fa-85c3-c8c3f65c08a5","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We have found renting through D J Alexander very easy and the staff are always attentive and quick to resolve issues. The process from start to finish was taken care of and we were always kept up to date with any developments.","createTime":"2020-02-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"298e15fd-037e-528c-a288-e660aad20c8d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very smooth experience with DJ Alexander in what could have been a very stressful time. Special thanks to Laura McTaggart and Ali Scott who were a great help.","createTime":"2020-02-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"0c01cf9f-6a28-5794-9767-48f304a8ed02","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very quick and easy. Mark Hall was a great help arranging appointments","createTime":"2020-02-07T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"b47ea0db-4efc-5597-b8c5-66344ac50055","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great Service. This was unfortunatley quite a drawn out request due to availabiliblty of the landlord but Dale was very , very proactive and helped us get the situation sorted. I was kept informed every step of the way and never felt out of the loop. We now have new carpets throughout the house in our preferred colour.Top class customer service. Well done Steven O'Neil","createTime":"2020-02-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"15d565dd-9ed4-5bb9-b798-18f6d607f879","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am pleased to say my experience with DJ Alexander has been excellent. Craig Masson, the property manager that showed us around the flat, was quite kind and knowledgeable in answering questions. He was very helpful during the application process as well. In all, I have nothing but good things to say about DJ Alexander.","createTime":"2020-02-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"28a9c41c-73b2-5635-932f-9e9e0951bd9d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I am quite satisfied with your services and will always be will to introduce others to you..","createTime":"2020-02-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f2082358-f09c-53fe-af0e-159fc324283a","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Friendly and helpful for organising flat viewings","createTime":"2020-02-06T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"06ecadac-2f65-578b-a1e6-f5eecb42870b","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My entire experience with DJ Alexander has been brilliant. Every staff member I interacted with, whether in person or over the phone, has been quite kind and helpful. Laura Mctaggart helped us through the application and leasing process. We hit several snags through it and each time she was thorough in her explanation of the issue and how to fix it. Overall I am very pleased and would recommend DJ Alexander to anyone.","createTime":"2020-02-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"29c9b38d-c937-5684-8ead-275a624cc177","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"David and Diane have been immaculate. David stayed an extra hour for me after the office had close to hand me a spare key as I locked myself out and Diane managed to meet me the flat at a suitable time even though I kept changing it","createTime":"2020-02-05T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c5a175f5-1c51-5325-97c0-9202ce258c01","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Diane has given us a great viewing to one flat already and Mark has been great in helping us organise another viewing.","createTime":"2020-02-04T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"f78294b2-2ae0-546e-923b-56cde36b02b7","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Craig Masson was an excellent manager during the viewing, application process and the delivery of the property.","createTime":"2020-02-03T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"480c9bfd-b026-57bd-ae21-a70e34577c00","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Amazing service with DJ Alexander,","createTime":"2020-02-03T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7e7f500a-dbef-5c35-95cb-af408daf7977","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Catherine Bruce from DJ Alexander helped me with overseeing the renovations of my flat in Glasgow. In fact it wouldn’t haven’t been possible without her . She’s amazing - a true professional who went over and above the remit . Trustworthy with invaluable advice care and attention. Catherine clearly loves her job and she’s is very very good at it! I would absolutely recommend her and she is an invaluable asset . Thanks again for all your hard work and attention to detail .","createTime":"2020-01-31T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"1d35cbec-87fa-516c-8a98-847f0eff7911","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"DJ Alexander are the first company I have rented through and have been nothing short of amazing. Any issues I have had, like a leak from the flat above, they have resolved instantly and made me feel less stressed. Their customer service is second to none and I’d love to stay with DJ Alexander in the future. Thank you for such a positive experience.","createTime":"2020-01-31T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"82205121-5ab3-510b-b270-917bc105d102","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Definitely had a good experience with DJ Alexander. I viewed the property, got a response, got my credit checks done and confirmed a move in date all within one week!! Lee was very prompt in responding to my emails and it was so helpful. She also answered all my queries without any complaints. 10/10 I would recommend. 😊","createTime":"2020-01-31T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"67fb5bc4-b0f0-5012-a128-352e2648485a","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Was a quick response and very easy to deal with very helpful","createTime":"2020-01-30T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"83d015ab-dfaa-59f7-9c40-2edc3418f366","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I'm very happy with the service I've received from DJ Alexander during the process of entering a joint tenancy with my fiancée. Rachael Bulloch has been exceptionally helpful and very responsive to all queries along the way. She has made this process incredibly easy and I appreciate the service we've received. Thank you.","createTime":"2020-01-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"7175fbb6-5b66-551e-9634-d0305c4ebddc","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I felt that Laura Mctaggart was an absolute delight to work with! She responded in a timely matter & always kept me up to date with how my application is coming along. Had a great experience!","createTime":"2020-01-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"de6c471c-9c02-51c8-8f86-f457b426134d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"They are true professionals and it shows! Mark was amazing at keeping in touch and helping me find a convenient time for viewing the flat. Happy to collaborate with him and DJ Alexander!","createTime":"2020-01-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5b8d3d4c-ffa3-5813-8855-31d6da380dd1","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"We had excellent service from Heather Stewart and Finlay Pollock during the application process for our rental property.","createTime":"2020-01-29T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"bf5adea4-2a17-5f62-9e64-e9ac5c48ca84","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Mark Hall was very helpful over the phone when booking a viewing and gave me all the relevent info needed beforehand. Blair Alexander showed us the property, he was very patient and helpful during viewing and answered my queries.","createTime":"2020-01-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"a6e738cf-16e2-521f-b687-3ae70c99ca9c","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Heather was brilliant. She was very patient every step.","createTime":"2020-01-28T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c3cb56dc-24cf-568d-a2a9-2775cabd9edd","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I viewed a property to rent at quite short notice. The flat had only just appeared on the market, and I managed to arrange a viewing through DJ Alexander the next afternoon. I met with Colin the property manager, who was professional and helpful in answering all the questions I had about the flat. He was quick in responding to my emails after viewing the flat.","createTime":"2020-01-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"5dd5e6f5-3b11-5ff4-834a-02bb59c8f169","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The Property Manager Craig Masson from D. J. Alexander agents has been very friendly, professional, kind and helpful person during my search for finding a proper flat to rent.","createTime":"2020-01-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"93bd0316-8022-5484-9014-0cfb7002bce0","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Quick ,easy and to the point Mark Hall was a great help.","createTime":"2020-01-27T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"767a664f-3bdc-5b48-8162-ee3046d1e93d","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Mark was very helpful in giving me information, very pleased with the service I received. Evie was also very pleasant in showing us the property. Very happy with DJ Alexander,","createTime":"2020-01-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"899926fe-0099-50a7-ade2-7ed369f774c4","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I called for a flat viewing, and it was great. It was easy, efficient and friendly managed by Mark. Thanks!","createTime":"2020-01-24T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"701a7821-8d86-53b7-b343-7d86bb12aa42","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Have just had a flawless start to Tenancy which has helped settle me. Within 1 week all references and documents completed and Laura McTaggart really assisted with getting everything through so quickly for us.","createTime":"2020-01-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"8a5805a1-b7f8-5da1-b985-50fd280e71bb","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Really good customer service, Mark Hall was very helpful talking me through suitable properties and arranging viewing times.","createTime":"2020-01-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"6efeac92-6236-51fe-9f45-0e7a327fb938","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"Friendly agent and lease department. Very helpful.","createTime":"2020-01-23T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"688722f4-3845-5e91-9e59-f6bf67ef1e7e","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"My experience with DJ Alexander was great and effortless. Throughout every phase: flat searching, viewing, application to finally handing over the flat everyone was fast, corteous and professional. Colin D. was a great help throughout the whole process. He answered all of my many questions during my first viewing and was very knowledgeable about the property.","createTime":"2020-01-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d8bd8124-0155-5ca5-b4d4-237e022dec95","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Mark Hall could not have been more helpful.. directing me to suitable properties and calling me back to discuss. Very much appreciated .. Stephen French","createTime":"2020-01-22T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"d49f8b2d-5cf6-57f5-a615-5c0bfeff48d2","attributes":{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Evie and Heather have been really helpful and supporting. I would highly recommend to work with DJ Alexander.","createTime":"2020-01-21T00:00:00.000Z","locationID":"DJA_HQ"}},{"id":"c68aaee8-2560-5ad0-8976-837c05bbff9c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I’ve rented with a few estate agents over my time but DJ Alexander have genuinely been the easiest and most efficient company I’ve come across. The whole transition from placing a holding fee to collecting the keys was seamless and I was constantly kept in the loop in correspondence as well as having almost instant replies to my emails or queries. I’d like to especially thank Rachael Bulloch who is an absolute credit to the team and can probably delete the tens of emails I kept sending! Thank you once again!","createTime":"2020-01-10T00:00:00.000Z","locationID":"DJC"}},{"id":"ea727821-9ebd-5027-a1f6-bd0abef470a5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Alana Devlin of Benaird responded very quickly and helped me to sort out our issue with a dripping tap to get it replaced very quickly. I was concerned that we were losing a lot of water and fortunately the plumber was able to come around and fix it very quickly. Thank you!","createTime":"2020-01-02T00:00:00.000Z","locationID":"DJC"}},{"id":"1b26ac0b-a1aa-5b09-8623-28bab49218f3","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Rachael in the leasing team was excellent, we were under a very tight time frame and she did everything possible to ensure that we got our keys on the scheduled date. Very professional and efficient service - would highly recommend","createTime":"2019-12-28T00:00:00.000Z","locationID":"DJC"}},{"id":"76d14670-ea2f-5a1b-88d8-dd959897daa3","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I live in Northern Ireland and have recently used DJ Alexander and their legal services to sell my property in Glasgow. I must say from day one, Catherine Bruce manage was most efficient and professional to get a successful sale. I must also comend Chloe Davidson (solicitor) who had led the legal side of the sale. I would certainly use DJ Alexander again.","createTime":"2019-12-06T00:00:00.000Z","locationID":"DJG"}},{"id":"a58f8fde-a654-5c2c-88de-d6ef968eb398","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Fantastic service! I was looking to sell my house in just two weeks for a good price... DJ knew the challenge and accepted it... 1 week later it was sold. Brilliant service and special shout out to Danny Walker & Sarah McIntyre who were wonderful. Thanks DJ!","createTime":"2019-12-03T00:00:00.000Z","locationID":"DJC"}},{"id":"47423d2d-f487-5d71-b60d-997379158b2c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have recently used DJ Alexander to rent a property in Glasgow west end. As Its my first time renting the service provided by David Sullivan and team has been flawless. I had and still have so many questions regarding heating etc etc and he has always been there to help me. I am very happy that I selected to go with DJ Alexander as an agent. Thanks David for making my move seamless and hassle free.","createTime":"2019-12-03T00:00:00.000Z","locationID":"DJG"}},{"id":"09e48450-f0e4-585d-bf74-829f927a7625","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Have had nothing but a great experience with them for a decade. They solve all problems in a friendly, efficient way, treat both my tenants and me well, and are a joy to deal with.","createTime":"2019-11-21T00:00:00.000Z","locationID":"DJG"}},{"id":"3465c0a8-257e-5a58-98de-2f2b219d4438","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"As a tenant I can honestly say I have been well looked after by DJ Alexander. There staff are always very consconside in any communication with them. I would highly recommend.","createTime":"2019-11-21T00:00:00.000Z","locationID":"DJG"}},{"id":"8994da27-5540-50fe-a66d-27e50d7bc2e7","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very good service from the maintenance team at DJ Alexander, dealt quickly with a list of outstanding repair issues and the individual contractors they used were first class.","createTime":"2019-11-20T00:00:00.000Z","locationID":"DJC"}},{"id":"67b82b0d-7c5c-5e79-b246-fdd37164bcf5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very good response and quick turnaround by maintenance coordinator Mark Graham in resolving the central heating facility by coordinating with the landlord.","createTime":"2019-11-19T00:00:00.000Z","locationID":"DJC"}},{"id":"8384e140-5340-561c-8073-784b444442cb","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very quick and professional handling from the maintenance team and Mark Graham. Recommend","createTime":"2019-11-18T00:00:00.000Z","locationID":"DJC"}},{"id":"5357a769-f5d4-58b2-8260-fd1c4f49cfb6","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I've had a wonderful experience with Braemore. All their employees are absolutely lovely. They are extremely kind, helpful, and understanding. They genuinely cared about my situation. Being a student at the University, I've had some awful experiences with other letting agents and can confidently say that Braemore is the best.","createTime":"2019-11-14T00:00:00.000Z","locationID":"BSS/BSA"}},{"id":"941d7eaa-0a19-5725-bfae-266c63845d1a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Braemore have made my housing situation in St. Andrews a million times better. They are unbelievably understanding and kind people. I could tell that they truly cared. They have been extremely helpful and I cannot recommend them highly enough.","createTime":"2019-11-14T00:00:00.000Z","locationID":"BSS/BSA"}},{"id":"2699b41c-766c-5969-a4da-002da25e860c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Experienced great customer service from James sibbald, nothing was too much hassle. Would recommend DJ Alexander to anybody wanting to rent a property in Edinburgh.","createTime":"2019-11-11T00:00:00.000Z","locationID":"DJC"}},{"id":"020d001b-4b1d-5237-a1a4-51affc67aa47","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Would highly recommend DJ Alexander. Great customer service from James Sibbald who helped us out a lot! Very professional. Thank you","createTime":"2019-11-11T00:00:00.000Z","locationID":"DJC"}},{"id":"e9d8ea04-733c-5205-bf63-890a23bc6d48","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great service! Really happy with the flat!","createTime":"2019-11-11T00:00:00.000Z","locationID":"DJG"}},{"id":"c37c48c9-61de-5efc-b621-1d4b74aa1fa6","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Finding a property to rent in Edinburgh is challenging with long process and hopeless. In D.J. Alexander we dealt with Blair and Heather and they were professional, nice and very helpful.","createTime":"2019-11-07T00:00:00.000Z","locationID":"DJC"}},{"id":"0c68af7d-d871-519f-af7e-cbde1eee1f2c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"professional team. Quick response for any fixing. If you moving to Aberdeen, find your property with them.","createTime":"2019-11-02T00:00:00.000Z","locationID":"SLA"}},{"id":"abfdefdd-3019-5d46-ba8b-fb9e7313a965","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We moved from London to Edinburgh and the Agency group helped us secure a flat and setup seamlessly without many trips between cities. I appreciate the services provided.","createTime":"2019-10-28T00:00:00.000Z","locationID":"DJC"}},{"id":"b405f49b-c648-5bb5-87f6-f714febe85bd","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"The staff at Braemore St Andrews have managed my property for 8 years and always found good tenants and provided an excellent service. The property was recently put on the market and throughout the whole process Elspeth and her team went out of their way to assist in helping achieve a successful sale.","createTime":"2019-10-20T23:00:00.000Z","locationID":"BSS/BSA"}},{"id":"54ecf9d3-4626-5597-b45d-5694833716e1","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2019-10-17T23:00:00.000Z","locationID":"DJC"}},{"id":"432d3b63-76b0-5c2b-8492-550e77b7ec49","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I've been renting out my properties with DJ Alexander for about 4 years now and have had very good service from all the staff but I have to give special mention to Gill Cartwright who has been chasing an ex tenant very difficult tenant for payments since about November 2018 Gills hard work finally paid off on 15.10.2019 and all thru the prosses she has been great I am very happy with the out and it was all down to Gill. Thank you Gill Cartwright and DJ Alexander","createTime":"2019-10-16T23:00:00.000Z","locationID":"DJC"}},{"id":"99da063e-e7d7-500d-836e-8f64b3ebc311","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"I've been renting with DJ Alexander just over 3 years now, and everyone is quite helpful and friendly. I hadn't had any issues, until a car parking situation with an incompetent agent came along recently. Fortunately, that's not a complaint review, that's a very well done and thank you review that's owed to Lee C. (leasing team) and also to Mark from Maintenance. Lee was there to help us with the documents at the start of our latest move-in and was very attentive, so thank you Lee. Mark was quick to respond to and help with moving things fast and efficiently when we were in need of a replacement appliance and a couple fixings in the flat. He was helpful and followed up to ensure the job was satisfactory completed. Thanks again for your efforts.","createTime":"2019-10-13T23:00:00.000Z","locationID":"DJC"}},{"id":"c9a4bdee-277f-562a-83aa-a44f85bf074e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Me and my partner were searching for a new flat and I think we all know how tedious the search for a place you can call home can be. We have had our fair share of interaction with other letting agencies in the past that has left us with a lot of reserve when searching for a flat, but I can safely say our experience with D.J Alexander was, simply put, amazing. From their letting agents to their finance and lease departments (special mentions to Mr. David Sullivan who showed us the flats and to Mr. Lee Charlton who took care of all the paperwork), everyone was friendly, quick, accurate and very professional. They were ready to answer all our equiries, they didn't apply any extra letting fees (something a lot of letting agencies do to their potential tenants without informing the tenants in advance (that has happened to us twice!)) and finally the whole process was over in a matter of days. Truly, we thank you for helping us find a place we can call home!","createTime":"2019-10-10T23:00:00.000Z","locationID":"DJG"}},{"id":"af9cb5f8-e2cd-5caa-a80b-13636b52307b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Just started working with DJ Alexander and they have been very thorough, professional and I am particularly impressed with their very fast response rate to enquiries and emails. Would happily recommend Liam Morris who is handling my search.","createTime":"2019-10-09T23:00:00.000Z","locationID":"DJC"}},{"id":"e45c63b0-1415-598c-944d-b38326356648","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I locked myself out of my flat one night and called the office in a panic. Dale was so helpful and reassuring as I panicked to get to his office on time to pick up my extra set. He went out of his way to make sure I was taken care of! The manager, Clare, stayed past closing so I could pick up the extra set and get into my place without having to call a locksmith. This is a great company who puts their tenants first and made sure I was able to get in my flat safely. Thank you to both of them for their kindness and extra effort!","createTime":"2019-10-04T23:00:00.000Z","locationID":"DJC"}},{"id":"7e0aa173-27eb-5ede-9bb2-ef9a36567a5c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent customer supporte approach and swift response really makes difference here...5/5 ...hassle free viewing for lesser groups and quick response time another good point.","createTime":"2019-10-03T23:00:00.000Z","locationID":"DJC"}},{"id":"c2c73383-4269-545c-9796-cf0f781b1e2a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I cannot praise or recommend this company enough. Every staff member I’ve interacted with has been a delight - patient, understanding, and ever so helpful. Particularly Mark Graham, Craig Aitken, Kimberly Berry, Maja Merko-Kurtz, and the receptionists at Weymss Place.","createTime":"2019-10-01T23:00:00.000Z","locationID":"DJC"}},{"id":"f6568f9c-fb6f-544c-9333-b608196b628e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great customer services and very quick responses. I have dealt with Heather Stewart, Toni Cochrane and Colin Dick. The amazing thing that they do and I have never see it when I deal with any property management office in Edinburgh, is that they've returned all of my holding fee when I decided not to continue with them because I found another flat that is nearer to my work.","createTime":"2019-09-28T23:00:00.000Z","locationID":"DJC"}},{"id":"c3235e11-c129-5de2-ad6d-56a5e95da5f9","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very professional, swift responses and very good overall service","createTime":"2019-09-27T23:00:00.000Z","locationID":"DJC"}},{"id":"40720b6e-716a-546a-9c22-e624cb9e2a67","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Since my letting agent change to D. J. Alexander, I have had any domestic issues resolved much more quickly and easily than before. My queries and complaints are acknowledged and I am kept updated about progress. In particular, Dale at D. J. Alexander has proved very reliable and helpful. He is attentive and knowledgeable, he gets things done and doesn't leave things unfinished or calls unreturned. I am very satisfied with my letting agent now. I am also confident that they give my tenancy every due consideration in dealings with the owner.","createTime":"2019-09-26T23:00:00.000Z","locationID":"DJC"}},{"id":"1d7306cf-a6d5-5edf-a33c-18239c1e89b6","attributes":{"sourceID":"TRUST_PILOT","starRating":"4","comment":"A completely honest review... when I first started calling DJ Alexander I didn’t have the best experience and found it to be a ‘computer says no’ approach. However, I persisted as they do represent the best properties on the market in my opinion. I was desperate for one property and a lady in the office really helped me get a viewing (Leanne I think!!). When viewing, the agent Rosie, was lovely! She knew her stuff and was really warm and friendly. I have never rented before and I have asked poor Heather in the office an uncountable amount of questions. She replies very quickly, with lots of information and I never feel like I’m a nuisance (although I probably am!!). At handover of the keys, it was done promptly by Amanda. From (nearly) start to finish, it’s been an easy experience and I would like to thank DJ Alexander for that.","createTime":"2019-09-26T23:00:00.000Z","locationID":"DJA_HQ"}},{"id":"4da3418b-131c-56b3-bdeb-f36554781d75","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very quick lead time between finding the house, visiting it, accepting our application, and sending through the paperwork. On the day I was supposed to move in there was a mix-up and they were able to last-minute get me moved in! So far, house manager Alan has been very proactive and responsive with any issues or questions we've had. Not to mention the apartment itself is great!","createTime":"2019-09-22T23:00:00.000Z","locationID":"SLA"}},{"id":"10c2671a-bd65-5dfd-9951-af3fec06dc47","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Good food could better faster service","createTime":"2019-09-21T23:00:00.000Z","locationID":"SLK"}},{"id":"c0e8a5a4-d4ea-5375-ac55-024f98f2df98","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent customer care, fast response, on time on properties visits, always pro-active, high level of maintenance service, extremely recomended.","createTime":"2019-09-16T23:00:00.000Z","locationID":"DJC"}},{"id":"3a128386-4f2b-5e0c-a1e3-bda4625dc368","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"DJ Alexander have been excellent in assisting us with our move. David and Lee were helpful with all of our requests and responded swiftly to any queries we had. The flexibility shown when we were all abroad was also much appreciated.","createTime":"2019-09-08T23:00:00.000Z","locationID":"DJG"}},{"id":"bb11888b-1a22-553a-a36b-aefa7df3c141","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very good experience renting through dj Alexander. After a very bad experience with braemore, dj alexander staff were very professional and helpful. Lauren esmond dealt with my tenancy and shenis very friendly and efficient","createTime":"2019-08-29T23:00:00.000Z","locationID":"DJC"}},{"id":"ce434a7d-a659-5fed-b18f-d21eb4abd39d","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I'm very happy with my recent move into my new property. The process was extremely smooth and stress free. David Sullivan managed the whole thing perfectly. Would highly recommend.","createTime":"2019-08-21T23:00:00.000Z","locationID":"DJG"}},{"id":"3275efb9-92c1-5489-b2d3-85ae3f7ef840","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Having had issues with a previous sale of my property which had fallen through using a Paisley based estate agent, I decided to try DJ Alexander. Catherine Bruce was the main contact and she kept me up to date every step of the way. The apartment sold within a few weeks or marketing and I couldn't be happier with the whole transaction. Thanks again.","createTime":"2019-08-06T23:00:00.000Z","locationID":"DJG"}},{"id":"510e28c1-8f7a-5277-93db-8722a58a77fa","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"The staff I dealt with were very efficient and polite. No problems.","createTime":"2019-08-06T23:00:00.000Z","locationID":"SLA"}},{"id":"83e0637f-b248-5c0d-993c-95cfb9618fa7","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We’ve recently moved in and are very pleased with the service from Stonehouse. Any issues are solved promptly and are easy to report. The team are very professional and they have vast staff numbers.","createTime":"2019-08-05T23:00:00.000Z","locationID":"SLA"}},{"id":"cfce713e-20af-51ec-9c04-f09e6bb714ae","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Donald and James were incredibly helpful when we recently moved out of our flat, and did all they could to accommodate and make a stressful time as easy as possible. Would use them again if we ever need to rent another flat","createTime":"2019-08-03T23:00:00.000Z","locationID":"DJC"}},{"id":"5ca20f16-2713-5933-bfeb-18b959dbe6a1","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I recently had occasion to sell a flat in Glasgow which had for many years been successfully let and managed by D. J. Alexander and considered it likely they would show the same professionalism if instructed to place it on the open market. Catherine Bruce handled the sale exceptionally well for us producing an excellent brochure, keeping in close touch throughout the whole process and securing a very good result in a short period of time.I would have no hesitation in recommending D. J. Alexander and her in person as a first class choice for your business.","createTime":"2019-07-29T23:00:00.000Z","locationID":"DJG"}},{"id":"c7baaacc-7d84-553d-b3d1-677a568f0a2a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Have just let 3 properties via D J Alexander . Neill Bukes was helpful from the start and I have to say the communication at every stage has been brilliant. I have been impressed so far with the level of service received so far.","createTime":"2019-07-28T23:00:00.000Z","locationID":"DJC"}},{"id":"e6493898-79f9-5041-a59b-b5bf0150e0be","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We recently purchased a property marketed by D.J. Alexander. Throughout the process, we dealt with Catherine Bruce, and we were highly impressed by her highly professional, proactive approach. Catherine was a pleasure to deal with and nothing was too much trouble. She ensured that we were kept up-to-date at all stages of the process and was always happy to help. We would not hesitate to recommend dealing with Catherine. Many thanks!","createTime":"2019-07-28T23:00:00.000Z","locationID":"DJG"}},{"id":"fac9e98d-2bfe-5950-b98f-a675bf8df8f3","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great Customer service I have rented my house for many years and have always found that everyone is so kind. Recently I had the pleasure of dealing with Mark Graham regarding a problem with my windows. He organised everything for me, followed up to ensure that I was happy with the results.He has a lovely manner and is a true professional. Thanks so much for making my life so much happier.","createTime":"2019-07-23T23:00:00.000Z","locationID":"DJC"}},{"id":"b35aa6a8-ba7b-50ef-9008-0f1c69599e91","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Extremely helpful and responsive, everything was clearly stated at all points of the process\" Ellie was great showing me round various properties, and the admin and maintenance team have been superb. In our first week we had a smoke detector issue (fixed), a washing machine issue (resolved) and a leak (being investigated). None of these are issues are unexpected as new people start living in a house, but it has been reassuring to know that the response times to these queries have been almost instant, and all were handled diligently and with urgency.","createTime":"2019-07-14T23:00:00.000Z","locationID":"DJC"}},{"id":"70d2fc0b-027d-566d-b31e-39e10eab97ca","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2019-07-10T23:00:00.000Z","locationID":"DJG"}},{"id":"6583c668-68e3-5307-ba43-18c3ef5dc67c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2019-07-10T23:00:00.000Z","locationID":"SLA"}},{"id":"2b97434c-0cf7-52e6-83e6-cb16c0a3ffc5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I am a student and DJ have been the most helpful letting agency I have been with. The staff are friendly and get issues sorted quickly. First class service.","createTime":"2019-07-01T23:00:00.000Z","locationID":"DJC"}},{"id":"7a2f6187-4936-58b9-bb86-04501dda07c4","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Recently moved into a rental property in Edinburgh and taking a moment to write a review for Lauren Edmond; one of the Lease Co-ordinators for D.J. Alexander……. Lauren gets 5 stars - she held our hands through the hectically bureaucratic process and navigated us through the 100+ pages of legal requirements with efficiency and friendliness via email and telephone communication...…..the \"signing\" process is on-line and straight forward enough. It was a pleasure dealing with Lauren as one part of the many processes involved in renting a property with D.J. Alexander.","createTime":"2019-06-19T23:00:00.000Z","locationID":"DJC"}},{"id":"3f018b6e-e6c9-54e0-8c4e-88f8da26c79b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Helpful, informative and a different class. Thank you DJ Alexander’s. Donna Bird was exceptionally helpful","createTime":"2019-05-30T23:00:00.000Z","locationID":"DJC"}},{"id":"cd17a5f1-1034-5ac6-a555-8550c339994b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2019-05-17T23:00:00.000Z","locationID":"DJG"}},{"id":"045ed7d5-a744-5b60-8db9-852a7f424387","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"The staff at Stonehouse have all been extremely kind and helpful in my experience. All maintenance issues were dealt with in a very quick and efficient manner and to a very high standard. Also, the property manager was always extremely professional at all times and quick to reply to any enquiries or concerns. Overall, fantastic all-round service.","createTime":"2019-05-14T23:00:00.000Z","locationID":"SLA"}},{"id":"f4a6e471-bea9-580d-8aca-73e39194456e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2019-05-14T23:00:00.000Z","locationID":"SLA"}},{"id":"6763c927-3ac8-547c-9adf-8d8ba525eccf","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Overall service so far has been very good! We have had a few problems with the flat (not the agents fault) and they have all been resolved quickly and professionally by DJ Alexander!","createTime":"2019-04-28T23:00:00.000Z","locationID":"DJC"}},{"id":"dff4c074-3016-51f5-8dfd-90d965d97650","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Delighted with the legal and letting service offered by DJ Alexander. Found the staff exceptionally efficient and personal thanks go to Neil Bukes and Craig Mckirgan and all others who supported them behind the scenes. Highly recommend.","createTime":"2019-04-15T23:00:00.000Z","locationID":"DJC"}},{"id":"61b031e7-90cd-52a3-b9b0-f7ad118cede2","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"DJ Alexander have provided a great service over the last couple of years. I am leaving my flat as I’m moving back down south but would definitely use them again if I return to Edinburgh.","createTime":"2019-04-04T23:00:00.000Z","locationID":"DJC"}},{"id":"8ea97c75-aa97-59d8-b0d6-79127e489db6","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have been recently visited by Diane Harte for annual inspection of the house. She was very professional and quick in doing the job. I had a very pleasant experience this time. She is an asset to DJ Alexander.","createTime":"2019-03-30T00:00:00.000Z","locationID":"DJG"}},{"id":"dd119218-3b9c-57b0-ad11-fe7f4c8cc5a0","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I got an excellent service from DJ Alexander, all the staffs are very friendly and professional. A special thanks to Diane Harte as she has been there throughout the whole process and is always readily available to answer questions and make sure the whole move in process was straightforward and stress free. I would like to thank her for her service and would highly recommend to anyone.","createTime":"2019-03-25T00:00:00.000Z","locationID":"DJG"}},{"id":"ca1b8eb7-6e5c-5479-ba87-474c020e959b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Old school and fair . Donna is the most efficient if u r luckily assigned to her . She is brillant","createTime":"2019-03-18T00:00:00.000Z","locationID":"DJC"}},{"id":"44c3683a-6f62-53a5-af2b-dd1f18c799d0","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Recently moved house into a property with D.J Alexander. Have to say , David Sullivan was excellent the property was a good size but in a state of disrepair. We told David we would like to take the property if it was redecorated - he liaised with the land lord to organise this, and even wrote it into our lease that we would not have to take the property if required work was not completed. We are very happy with the property and David was great.","createTime":"2019-03-15T00:00:00.000Z","locationID":"DJG"}},{"id":"bd4e614a-f62e-5710-93b5-09df71bf3f70","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2019-03-15T00:00:00.000Z","locationID":"SLA"}},{"id":"19de3519-838d-52a9-9f06-6d98aa18a70a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great experience. Aiva was really attentive and explained everything to us perfectly, giving us solutions to all the concerns we had about the property and Lauren answered our emails in no time solving all our doubts","createTime":"2019-03-12T00:00:00.000Z","locationID":"DJC"}},{"id":"9874d6bc-ff3d-54b3-b251-98f19e495644","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very professional staff and excellent service.","createTime":"2019-03-11T00:00:00.000Z","locationID":"DJC"}},{"id":"047779ca-0598-5ec1-af10-9bc72528d2fe","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Recently sold my flat in Glasgow and was incredibly impressed by the service provided by Catherine Bruce at DJ Alexander. Catherine ensured the whole process ran seamlessly in a proactive manner and kept in regular contact to ensure I was aware of what was going on. Tremendous service - thank you!","createTime":"2019-03-04T00:00:00.000Z","locationID":"DJG"}},{"id":"c0d53c0a-df69-5be9-b45e-3d4a615d9f12","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"We have been clients of DJ Alexanders for over 20 years and have seen how they've expanded over the years. Our experience has been a series of ups and downs; while there have been issues with our properties which were not resolved as per our request, or repairs that have been done below the expected standards, overall the deal has been good. Undeniably, there have been individuals within the company who have demonstrated a consistently high level of efficiency in carrying out their job. I would like to mention Ashley Cooper, David Court, Rob Trotter and Martin Urquhart who, at different times, have provided outstanding service. I believe this has been due to the fact that effective channels of communication have been established and one can always rely on these individuals for support and advice. We hope to continue having a good customer-provider relationship with DJA.","createTime":"2019-03-01T00:00:00.000Z","locationID":"DJC"}},{"id":"241ca2f6-9ae9-577f-bdd4-f10d14ef8b22","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Thank you Stephen and Donna And everyone at DJ Alexander for being so helpful. Great team.","createTime":"2019-02-28T00:00:00.000Z","locationID":"DJC"}},{"id":"ba871e52-aeaf-5937-88ad-ea45e228d9c5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have rented homes in the past with agencies but DJ Alexander is different to other agencies. The end to end process is very smooth and especially the digitial experience in contract signing and smooth handling by everyone of the staff is really amazing. A special mention about Diane Harte here, the prompt response and ease provided to a new comer to Glasgow from London is really appreciated. I expect the services to remain the same and keep up the good work that you have been doing collectively.","createTime":"2019-02-25T00:00:00.000Z","locationID":"DJG"}},{"id":"a5df356d-b747-5b93-8a06-96d93bdaeff6","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"DJ Alexander provided excellent service in their handling of our move. Happy to answer any questions, as well as deal with any issues raised. Overall, it was a successful experience and I would be enthusiastic to deal with DJ Alexander again. Ellie and Nicole in particular were very professional, efficient and helpful, and both were more than happy to go the extra mile to make our move a positive one.","createTime":"2019-02-14T00:00:00.000Z","locationID":"DJC"}},{"id":"4c4388e9-a955-502a-8841-584b9fff8925","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Miss Diane Harte is an exceptional agent and Property Manager. Diane was punctual for the meetings and was helpful with all our questions and concerns before moving in. During the transition, Diane kept me up to date with any progress and any documents I need to provide. She connected me to the right people for certain matters such as paying the deposit and was very helpful through the process. On the day we moved in, Diane was there and helped us finally settle in and provided an inventory and important contact numbers for various DJ Alexander branches. I highly recommend Miss Diane Harte, she is informative, helpful and a very kind person.","createTime":"2019-02-13T00:00:00.000Z","locationID":"DJG"}},{"id":"2bc7ceae-e956-5ed3-89ea-13e07f088370","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Good to deal with Jodie - friendly, helpful and prompt.","createTime":"2019-02-12T00:00:00.000Z","locationID":"DJC"}},{"id":"daf8fe03-a6ea-5c03-ae02-689be68ef5bc","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Had a stress free experience with everyone i have dealt with at DJ Alexander. I dealt primarily with David Sullivan and he was great at dealing with any questions i had. After i moved into my house i realised there was a problem with the oven and the maintenance team were on it straight away. Great company to deal with and very professional throughout.","createTime":"2019-02-11T00:00:00.000Z","locationID":"DJG"}},{"id":"2a360b3c-eddc-51d2-9220-f62d0f491de6","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I received amazing service from Catherine Bruce at DJ Alexander, who went over and above to help me out with an incredibly tricky situation with some nightmare tenants who were moving out of my property. I live in London and my property is in Glasgow and Catherine couldn’t have been any more supportive and understanding of my situation. I will always recommend this agency to anyone going forward. Thanks again for all your help!","createTime":"2019-01-29T00:00:00.000Z","locationID":"DJG"}},{"id":"37b4d816-52f0-5980-b098-9416552ea08b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"The flat I rented is really nice and comfortable, the dj alexander staff is really professional and kind. I had a really good experience. Thank you","createTime":"2018-12-14T00:00:00.000Z","locationID":"DJC"}},{"id":"19cb69bd-0e38-5d56-bb4c-4b929a6609b0","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have just used DJ Alexander to sell my flat in Glasgow. It sold very quickly and I was particularly impressed with their agent Catherine Bruce who showed excellent knowledge of the market, was very efficient, helpful and a pleasure to deal with. I would recommend this firm to anyone. Jane Best","createTime":"2018-12-10T00:00:00.000Z","locationID":"DJG"}},{"id":"cf7543c9-4693-5584-b97b-18f6d059865e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I met with Laura O'Donnell and Neil Bukes to discuss my property and found them to be, helpful, easy going, caring and professional. They both had a good understanding and a high regard for people and property. They were both so easy to deal with and it only took a few days for them to secure a tenant to my property. Huge Thank you to DJ'S And a big Thank you to Laura and Neil.","createTime":"2018-12-06T00:00:00.000Z","locationID":"DJC"}},{"id":"93b4aab3-d5ef-54fc-abc1-fcd76d935a5a","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great customer service, amazing team!!! A huge thanks to Laura first of all!!!Always replied to our emails in 10 minutes time and always had a solution for any problem. Thanks to Donald, he is professional and knows his job really well!!! Thanks to William, Kevin, Kyle and John from the maintenance department.They help us from the first day with any issues we had and solved them, next day. Best team ever","createTime":"2018-11-16T00:00:00.000Z","locationID":"DJC"}},{"id":"df760a26-3e95-5d5d-9fb0-041546bde2b4","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"The best agency I was dealing with so far. They are very helpful and being their tenant is a bliss.","createTime":"2018-11-16T00:00:00.000Z","locationID":"DJC"}},{"id":"080cb133-4bbc-5b40-ad14-a96dace6e7e3","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great service, especially by David Sullivan. I rented a flat from through them and they make everything simple for the tenant and are always ready for help.","createTime":"2018-11-08T00:00:00.000Z","locationID":"DJG"}},{"id":"0cca27c7-706c-530a-b945-f78385107113","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"My husband and I called up to enquire about letting our property out next year. I have called around multiple property companies and I have to say the service I received was impeccable. I spoke with a lady called Donna, not only was she very informative but extremely knowledgeable. We will defiantly be in touch with DJ Alexandar's when the time is right. For anyone looking for professional advice I would highly recommend (especially the new government laws which we were clueless about!)","createTime":"2018-11-05T00:00:00.000Z","locationID":"DJC"}},{"id":"43c63d39-1b0d-59ff-9949-176d39a7b224","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Extremely impressed with the professionalism and attention to detail of DJA. I've used 2 other agents in the past to manage my properties and they intentionally used confusing 'real estate' language and avoided direct questions/actions until I threatened to withdrawn my business. DJA have been the opposite of that so far and everything has been extremely simple and clear from the start. I met with Daniel at the their office in Edinburgh and he explained everything in great detail and provided the DJA landlord information pack, which is written in clear simple English (perfect for people like myself who have full time careers and don't have the time to keep abreast with all the latest letting laws). I decided to find my own properties in Edinburgh that I then forwarded onto Daniel for his professional and local opinion, which he kindly provided the same day. After the missives completed, they picked up the keys for me and had professional photos taken and had the property on the market within a few days. Neill has been handling the letting side and has also been exemplary in how he has handled everything. I work abroad, so I was looking for a professional property management team that could handle the day-to-day property management tasks without getting involved myself. At DJA, I think I've found that management team!","createTime":"2018-11-01T00:00:00.000Z","locationID":"DJC"}},{"id":"df5eb85b-0049-52e4-b406-b07ba00b9d83","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I had the opportunity to use DJ Alexander in October 2018. The service I received was absolutely excellent. The staff were exceptional in their jobs. A specific note about Donna Baird, who was extremely professional, very helpful and always available to manage problems. I also liaised with Diane Harte and Catherine. They were all excellent and I would highly recommend their service.","createTime":"2018-11-01T00:00:00.000Z","locationID":"DJG"}},{"id":"8100c3f5-1fe9-50cd-9c38-23d5e98ede66","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Rented a flat through DJ Alexander and was such a simple stress-free experience due to their help. All members of staff we spoke to helped us and went above and beyond to make sure everything was okay for us. Any help we have needed after moving in has been sorted within a day or two. Definitely would recommend renting from them, a stress-free experience with professional members of staff always ready to help.","createTime":"2018-10-30T00:00:00.000Z","locationID":"DJG"}},{"id":"91caf105-9965-58e5-aefc-1375bc8fa748","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Alan Kent at DJ Alexander recently helped me find a mortgage for my new home. His friendly manner and simple explanations of what was on offer took all the stress and hard work of finding the best deal to suit me and my budget. I would highly recommend Alan and will trust him in future.","createTime":"2018-10-24T23:00:00.000Z","locationID":"DJC"}},{"id":"fe449c95-2e57-53a4-be33-cfa87474af8b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"From start to finish the service at DJ Alexander has been faultless. I cannot commend Ellie enough for her wonderful proactive work in ensuring a smooth handover into the property. The application process was frictionless and communicated efficiently by Nicole and Laura. Overall the team have represented what a Full Service Agency is and set the standard for the whole of Edinburgh to follow. I would recommend to anyone!","createTime":"2018-10-22T23:00:00.000Z","locationID":"DJC"}},{"id":"bc55e4d7-4e52-5c0d-aeb0-e2d7df9f1d47","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I recently started renting a beautiful flat from DJ Alexander in Edinburgh and I have honestly recieved the best possible service. I am 19 years old, moving into my first flat and have no expereince of renting at all so I had tonnes of silly/unnecessary questions, but Lauren and Euan were so kind and answered everything professionally and quickly. They were both so helpful and made the whole process easier and a lot less daunting. I thank you both so much! Cannot recommend this company enough and I feel at ease knowing they are will be my landlords for the foreseeable future. They have provided me with so much information and support, and it is already evident that they will do so throughout my entire tenancy.","createTime":"2018-10-10T23:00:00.000Z","locationID":"DJC"}},{"id":"bb7f4d79-b54f-5402-81c9-aa592a8a7507","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"D.J.Alexander is a very professional agency, with high quality lettings. Very satisfied!","createTime":"2018-09-06T23:00:00.000Z","locationID":"DJG"}},{"id":"6e1edc4c-ccff-5130-a13a-b46691f84479","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Laura was very informative in letting us know about relevant properties in relation to our search criteria. As we had failed in our first attempt, she notified us about a second property which we were then successful with. Both Laura's were very easy to get in contact with, and provided quick responses which is always a positive. Top service provided and definitely would recommend.","createTime":"2018-08-27T23:00:00.000Z","locationID":"DJC"}},{"id":"a004cdcc-bcdd-5b03-87cc-59721ceb7197","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I really appreciate living in the property,good area,good neighbors,lots of good memorie","createTime":"2018-06-11T23:00:00.000Z","locationID":"DJC"}},{"id":"c2c4ee74-e461-5913-85d4-9535f8df00e5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I've never had such a positive experience with an agency before. The rental process was very smooth, the customer service is excellent, and the maintenance team was extremely fast and helpful.","createTime":"2018-06-06T23:00:00.000Z","locationID":"DJG"}},{"id":"08bc4aca-0ece-5cd5-92ed-37e3a3358cd6","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Fantastic experience - all the staff have been super friendly and helpful :) thank you!","createTime":"2018-06-03T23:00:00.000Z","locationID":"DJC"}},{"id":"dc333cb6-d35a-574f-acd7-11f60354dd75","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"good service.","createTime":"2018-05-14T23:00:00.000Z","locationID":"DJC"}},{"id":"8ddb6820-983b-5970-9c9a-9cf8f0456cf0","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Efficient, professional and informative throughout the process of enquiring about the property to moving in and the week afterwards.","createTime":"2018-04-24T23:00:00.000Z","locationID":"DJC"}},{"id":"a8b2e4cf-b9fa-5bfb-be4b-b51971e84d63","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I am so happy to deal with you","createTime":"2018-04-03T23:00:00.000Z","locationID":"DJG"}},{"id":"5d304fbc-efd9-56bd-926d-5ebb201296a0","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I’ve been a landlord for 9 years and have avoided using agents because I thought it was a waste of money. I was proved wrong when I used DJ Alexander Let Service to find a tenant. I was very satisfied with their professionalism and their communication was excellent. I was also given advice on what to upgrade to achieve a higher rent. I dealt with Neill Bukes, Laura Mctaggart and Laura O’Donnell. The turnaround from presenting the flat to finding a tenant was 8 days. I also had the peace of mind the tenant went through a vetting process I’ll be using DJ Alexander again for my other rental properties.","createTime":"2018-04-02T23:00:00.000Z","locationID":"DJC"}},{"id":"5dbfbae1-5f26-580f-b47b-376060b4ae51","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2018-03-02T00:00:00.000Z","locationID":"SLA"}},{"id":"f71d8495-7b8a-5fbf-b3f6-aad913c23eea","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We received efficient and pleasant service","createTime":"2018-02-08T00:00:00.000Z","locationID":"DJC"}},{"id":"f0805d54-c2db-5cd2-a684-bb6855b1642f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I sold my flat through DJ Alexander within one week, mainly dealing with Lee. Absolutely first class services received! Lee and his colleagues are highly professional and helpful. I was a bit stressed but Lee has always been patient to explain everything to me. I would not hesitate to recommend DJ Alexander. Thank you!","createTime":"2018-01-26T00:00:00.000Z","locationID":"DJG"}},{"id":"1d31426c-a7f9-51f4-a362-5da5be714f50","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I sold my house in Morningside with DJ Alexander and couldn’t be happier with their service. I dealt with Yasser Albassam throughout the process, his communication and professionalism was second to none. I was regularly updated and he was proactive in the marketing of the property. We got a great price and the whole procedure was smooth and hassle free. I would highly recommend Yasser and the team at DJ Alexander.","createTime":"2017-11-28T00:00:00.000Z","locationID":"DJC"}},{"id":"1367646b-98c0-5414-926f-580c9a5933db","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"My house was let with DJ Alexander, from July 2014 when I moved overseas. Would like to than Melinda Illes for her guidance, All the maintenance team and accounts and a special thank you to Nicholas Hammond,my\"guide\" \"during the final inspection of tenancy. Would highly recommend D J Alexander team for letting and sales. Yasser Albassam dealt with the successful sale of my property with such attention to detail in a professional, and caring manner. Thank you one and all! Too numerous to mention! Keep up the good work","createTime":"2017-11-24T00:00:00.000Z","locationID":"DJC"}},{"id":"80974f4a-4d0b-5ac8-9112-e0e9e08e5dae","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I'd definitely recommend DJ Alexander and in particularly Yasser Albassam if you were looking to sell your property. His knowledge and attention to detail were fantastic. He went above and beyond to sell my property at the right price and I am very pleased.","createTime":"2017-11-24T00:00:00.000Z","locationID":"DJC"}},{"id":"db795480-bdc5-5bff-a4b5-ed8300da3036","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"","createTime":"2017-09-18T23:00:00.000Z","locationID":"SLA"}},{"id":"d088d237-0e59-5094-8f6b-d7dbf5349ccf","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great Staff, excellent and quick service","createTime":"2017-09-11T23:00:00.000Z","locationID":"DJG"}},{"id":"eff64185-109a-5e60-acc1-a09cbe4f1521","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Peter Turner, I just wanted to drop you a wee note to thank you for everything you did to help me with my potential purchase. You were extremely professional while at the same time friendly. Nothing was too much bother for you and you were extremely patient with my undecided nature! You were available for appointmetns at short notice and always turned up on time - in fact the one time you were going to be 5 minutes late you phoned to let me know! Another thing I noticed was an email from you at some time in the wee small hours of the morning - over and above I reckon! You are a real asset to DJ Alexander.","createTime":"2017-08-23T23:00:00.000Z","locationID":"DJC"}},{"id":"5eef99e5-bf8f-53ab-b3fc-8582042b91b0","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"When the time came to sell my flat in Edinburgh, friends recommended DJ Alexander to me and I wouldn't hesitate to recommend them to others. The process was overseen from start to finish by Sarah McIntyre. Sarah and all her colleagues were helpful and professional every step of the way - much appreciated.","createTime":"2017-08-17T23:00:00.000Z","locationID":"DJC"}},{"id":"3491b0e3-5864-5d6c-91d7-be8bb1c54a32","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Professional & personal service from a team that really knows the Edinburgh property market. Melinda Illes, Head of BD, has a fantastic ability to sum-up a property instantly and know exactly how to maximise a property to its advantage.","createTime":"2017-08-17T23:00:00.000Z","locationID":"DJC"}},{"id":"bdb707ad-5197-5072-bdd3-e4733db1d973","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I sold my flat in Stockbridge, Edinburgh, extremely quickly through D J Alexander. The agent had a number of prospective purchasers (with funds) already on their books, so there was no need for extensive marketing. The staff were very efficient and professional. Many thanks!","createTime":"2017-08-16T23:00:00.000Z","locationID":"DJC"}},{"id":"710759bf-c107-555b-8d50-c02992efc3df","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very Professional and helpful, this was my second experience with Stonehouse which, once again, ran efficiently and smoothly","createTime":"2017-08-08T23:00:00.000Z","locationID":"SLA"}},{"id":"dc518ef5-2882-5525-bcae-6a88f84a7845","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We used DJ Alexander for the sale of our flat and couldn't be more pleased with the service and result achieved by them. Our sales agent Sarah McIntyre was extremely knowledgeable, helpful, kept us up-to-date and assisted the sale process right through to the end.","createTime":"2017-08-01T23:00:00.000Z","locationID":"DJC"}},{"id":"ac880968-8ded-51db-abf4-ffda561b874b","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Efficiently set up at the outset. Ongoing communication good, so I always knew what was or wasn't happening. Yes I would use them again. Sarah Mcintyre was an effective agent.","createTime":"2017-07-20T23:00:00.000Z","locationID":"DJC"}},{"id":"fcd0a0a0-e5f6-5c7f-ab63-29719d645a41","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very efficient and friendly service, with professional attention to detail","createTime":"2017-07-18T23:00:00.000Z","locationID":"SLA"}},{"id":"5b801dca-ea65-5ba8-ae53-43e5db0662ee","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I dealt with Stonehouse over the rental of a property in Aberdeen and I can't thank the team enough for the fast, efficient, friendly, helpful, understanding and professional service they provided. I've actually viewed, credit checked,, signed up and moved into the property I saw on their website in a shorter time frame than one of their competitors offered to just view a similar property. I'd be delighted to use them again and would recommend Stonehouse to anyone looking to rent or market a property.Thank you - you turned what is normally a stressful event into a pleasurable experience.","createTime":"2017-07-17T23:00:00.000Z","locationID":"SLA"}},{"id":"e997f256-62bc-5ac8-8624-58ee1b97f731","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"I recently sold my apartment through DJ Alexander and greatly appreciated the timely and detailed service provided by Sarah McIntyre.","createTime":"2017-07-10T23:00:00.000Z","locationID":"DJC"}},{"id":"2d0a0504-b1e7-5c8d-8cd3-b31645a4f4c9","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"By now I'm very happy with D.J. Alexander and the property they provided to me. All the people I interacted with are nice and helpfulness. I appreciate how easy it was to apply and get a response in short period of time.","createTime":"2017-06-20T23:00:00.000Z","locationID":"DJG"}},{"id":"5bd9fe20-7952-5588-9b70-127f651ee846","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We recently decided to sell our flat and enlisted DJ Alexander to assist us. Our sales agent Sarah McIntyre was very knowledgeable and was able to answer all our questions and address any areas of concern we had. The entire sales process from start to completion went very smoothly and we were able to sell far faster than we would ever have expected and were able to realise a great price for the property.","createTime":"2017-06-19T23:00:00.000Z","locationID":"DJC"}},{"id":"d2d6126b-e379-59be-8cf6-0b668b916f28","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We rented with DJ for 12 months and had no problems with them at all. All responses to queries were fast and they were resolved promptly too. The office staff were friendly, especially Lucy who helped us out from beginning to end with efficiency and a smile.","createTime":"2017-06-19T23:00:00.000Z","locationID":"DJG"}},{"id":"b71bfa72-d8bd-55e5-8572-b863f7e22d23","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Can't fault any of them. From start to finish they were all spot on. If my property manager wasn't available, There was always someone on hand to answer any questions or help with any issues. Bianca, Amy and Susan are a credit to the company. I would recommend this company to anyone.","createTime":"2017-06-08T23:00:00.000Z","locationID":"SLA"}},{"id":"afb5e494-c7f5-504e-a658-54b1e1e31310","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Chris Chalmers was exceptionally pro-active and responsive throughout the entire sales process. He exceeded my expectations in terms of Client care and professionalism.","createTime":"2017-06-03T23:00:00.000Z","locationID":"DJG"}},{"id":"129629a5-53bc-5bcd-87d0-c8a5d53dc7d7","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Fantastic letting agency- smooth, sleek and efficient service! Rachel in particular was very helpful!","createTime":"2017-05-24T23:00:00.000Z","locationID":"SLA"}},{"id":"0010bcbc-6627-5169-9078-76650acac8b5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Yasser sold our flat quickly and for a good price. He really looked after us, going out of his way to help in all ways possible","createTime":"2017-05-22T23:00:00.000Z","locationID":"DJC"}},{"id":"c9c079f2-87c5-5ee0-b6e6-df807419d6ea","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Execellent service.","createTime":"2017-04-26T23:00:00.000Z","locationID":"SLA"}},{"id":"3c91c826-9670-5fa6-a8a4-d6b99b116b12","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Phoned up and asked for a house in a certain area and a certain style and spoke to a member of staff called Peter Turner who able to find me something within a couple of weeks and were brilliant in the process from first viewings right through to getting the keys. Would highly recommend.","createTime":"2017-04-24T23:00:00.000Z","locationID":"DJC"}},{"id":"26fee4ca-8e10-5a3d-87e8-34530d4dea42","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Professional service and always willing to help.","createTime":"2017-04-24T23:00:00.000Z","locationID":"SLA"}},{"id":"bffbf1bf-b2af-5587-9dae-9f1f15c739b4","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I had been letting my property out with DJ Alexander for around 10 years and have just gone through the sales process with them. I have been liaising with Sarah McIntyre through the sales process and Sarah has made the process so easy for me. She has provided me with regular and great communication throughout the entire process as well as going that extra mile to help me out with various queries and checks with the property. She has been a pleasure to deal with. My experience with DJ Alexander has been very positive and I was very happy to use them as both a letting Agent and Sales Agent for my property.","createTime":"2017-04-19T23:00:00.000Z","locationID":"DJC"}},{"id":"072ed4ee-9ad1-56ab-a9e9-254aec24cd84","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Dear Diane Harte, First of all, l have to thank you again for your continuous help and support and I am saying this just to let you know how much I value your assistance. For that, I always make pray for you May God protect you and your family from any harm. Many thanks Alqahtani F","createTime":"2017-04-19T23:00:00.000Z","locationID":"DJG"}},{"id":"a7daf700-62d7-565a-a2f3-d5f957b13615","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Hi ,this is the second flat with stonehouse and what i can say is that i'm very happy to collaborate with them. Serious ,punctuals and they have great flats. I love my current flat. Thx STONEHOUSE","createTime":"2017-04-15T23:00:00.000Z","locationID":"SLA"}},{"id":"74397cf9-201b-5063-99a6-0255ada36c2f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Everyone at D. J. Alexander were extremely helpful. The whole process, from the first viewing to the contract signing, was hassle free. A truly professional, yet friendly experience. The go-to people for renting.","createTime":"2017-04-02T23:00:00.000Z","locationID":"DJG"}},{"id":"12d46951-5c17-5f2f-a1d5-c11f850c6e01","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Stonehouse letting are probably the best letting agents I have had experience with. They are prompt at getting back to any enquiries. The range of properties they had when we were was varied and within all budgets. The staff are friendly and helpful. Couldn't recommend them higher.","createTime":"2017-03-15T00:00:00.000Z","locationID":"SLA"}},{"id":"cc452a57-ba58-5e50-8bb7-8dd27e52a36f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"I have recently moved into my new rented property with Stonehouse Lettings, and I have found the service to be of very high standard. The staff are very friendly, and polite and Katherine who has been dealing with me has been quick and polite to respond to any emails/ questions that I have had. The process of moving in was very smooth and easy compared to other letting agencies. I would have rated the service to be 5 stars, however, the flat was not arranged to be cleaned when I moved in i.e. there was dog/cat hair everywhere (which I am allergic to). Just one little hiccup, apart from that, it was an efficient/ quick service.","createTime":"2017-03-03T00:00:00.000Z","locationID":"SLA"}},{"id":"2e8c17ed-e88f-5f92-a56a-127791b4337d","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent Service received from Stonehouse, highly recommended them. 5 star service","createTime":"2017-02-21T00:00:00.000Z","locationID":"SLA"}},{"id":"170e9d4e-40cc-5423-9bc8-4a3a0f3c7e25","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent service and very professional","createTime":"2017-02-09T00:00:00.000Z","locationID":"SLA"}},{"id":"63cdb5a0-32f5-51c0-b95f-22880596ab05","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great experience on all stages of the lease process!","createTime":"2017-02-02T00:00:00.000Z","locationID":"SLA"}},{"id":"c2e1da39-7df1-58a6-b8be-2a9b92324b69","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent service, their staff is really helpfull, friendly and patient, good comunication, they replied to all our inquires fast and clear. definitely a great experience. I could move in to the flat within 4 days.","createTime":"2017-01-31T00:00:00.000Z","locationID":"SLA"}},{"id":"88e2e64f-6d35-5317-a237-ebb9b8630635","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very pleased with the service provided by DJ Alexander. Chris Chalmers did a first rate job in selling my flat hassle free! I would recommend Chris and DJ Alexander to anyone looking to get a swift and easy sale.","createTime":"2017-01-29T00:00:00.000Z","locationID":"DJG"}},{"id":"cada9120-ed9a-5bb1-9886-4cd434a503fd","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Excellent service! My partner and I are from the Netherlands and were able to get a lovely apartment within a week. Very kind and patient (as we were not used to the UK letting system, we called them with questions quite often I'm afraid) and our referencing procedure was also quickly done. Only small issue is that if you're a foreigner, you have to pay half a year rent at once. This was no issue for us, but I can imagine that it could be. Overall, a very good experience! :-)","createTime":"2017-01-27T00:00:00.000Z","locationID":"DJG"}},{"id":"4b33e1ad-4dc4-5dfb-b282-e084beddd2fc","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Thanks to the Glasgow staff who helped make my move as seamless as possible","createTime":"2017-01-23T00:00:00.000Z","locationID":"DJG"}},{"id":"6e3a0157-1959-5895-9cd9-54d9d5f6a1f7","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"This is our first flat rented via a letting agency. We always get an answer to any query in a timely manner. There is a smooth communication between us and our landlord and it almost feel like there is no letting agency involved which to me is the top goal for any letting agency. They are also flexible in terms of paperwork and a lot of it can be scanned and sent online. Great letting agency!","createTime":"2017-01-19T00:00:00.000Z","locationID":"SLA"}},{"id":"5dd4e56c-9b40-56f8-bd65-aeba76f5f8b0","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very well organized, the staff are very helpful!","createTime":"2017-01-18T00:00:00.000Z","locationID":"DJG"}},{"id":"113c4cf6-5a07-589a-9159-86d47d402b81","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2017-01-12T00:00:00.000Z","locationID":"SLA"}},{"id":"aaa73a85-ca6f-547c-956f-889d582dec04","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent service and Great experience. We have recently just moved into a flat through the Stonehouse letting agency. They personally tailored the flats we viewed to what I wanted, and helped us to find the perfect one for us. The staffs are very professional and friendly. My enquiries were dealt promptly and effectively. During the move in process, Stonehouse were in constant contact and were keeping us informed. Would definitely recommend Stonehouse Lettings.","createTime":"2016-12-11T00:00:00.000Z","locationID":"SLA"}},{"id":"d6a49ccc-f8f7-5a5e-8cf3-355b2dae3f3e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I had a great experience with Stonehouse. Katherine and Jessica were very helpfull helping me settling down in Aberdeen. The paper work was done promptly and the communication with the owner easily made. Jessica agreed to show me the appartment a second time and that really help me making a decision. Katherine was great at following up with all details and documents needed and manage to answer the hundreds of questions I had. I am still very pleased with my appartment and that is partly down to Stonehouse.","createTime":"2016-11-23T00:00:00.000Z","locationID":"SLA"}},{"id":"2676c9ea-79b7-552f-8b04-849e4587be3f","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"The reviews here made me really concerned about check out but having just finished a 9 month tenancy I can say they aren't fully representative. At times a bit frustrating to contact, and there were a few occasions when I had to call back a number of times for cleaning after repair works to the flat however overall not awful. I cleaned and left the flat in a good condition and didn't have any issues getting my deposit back. Lisa was particularly helpful and when I spoke with her, any issues were quickly resolved.","createTime":"2016-11-23T00:00:00.000Z","locationID":"SLA"}},{"id":"4409f394-9b15-52f1-a9ca-e8b0736b1795","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Lovely experience. They went above and beyond and their understanding towards my situation was outstanding. I highly recommend them.","createTime":"2016-11-21T00:00:00.000Z","locationID":"SLA"}},{"id":"e7c2c9e6-5bc5-595e-8e1d-411faff84e73","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent team. Very fast, helpful and professional. One of the best I have ever worked with.","createTime":"2016-11-18T00:00:00.000Z","locationID":"DJG"}},{"id":"8b7cae9a-60c5-5d56-95ad-215e691d66e2","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent service ! The staffs are very professional and friendly. They respond to my inquiries very promptly. Before moved in to the property, they provided me with a complete relevant documents in hand which is very helpful for me to keep as references. Would definitely recommend Stonehouse Lettings.","createTime":"2016-11-14T00:00:00.000Z","locationID":"SLA"}},{"id":"ad21b858-cfcc-5c42-a867-5a1618aeb7a3","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"So far my experiences with Stonehouse Lettings has been positive. Nice friendly and professional people. I hope it continues for the next 12 months at least.","createTime":"2016-11-09T00:00:00.000Z","locationID":"SLA"}},{"id":"d9bc2e4e-1de9-5fc9-8612-30b1eb4f0690","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"My sales process with DJ started on a wrong footing. Initially i had Scott who was dealing with me but without any prior notification i found out he has left the firm. I only found since i called for him and was told. Then another person took over who wasn't too helpful and this started to frustrate me since i was the only one bearing financial loss. Finally my case was handed to Keith Wood who was very responsive and pragmatic. He was always forthcoming in giving me updates - good or bad. He always seemed to have a plan. As a matter of fact, i was ready to take my property of the market and put it back on rent and it was his persuasion to try it for another week that has secured this sale. It was a great experience with Keith. Very customer focussed, personable, always willing to go the extra mile for you. One such example is i was coming in to Edinburgh at midnight on a friday, and i needed to collect the keys with DJ Alexander. He ensured the keys were in the accessible safe and gave me his mobile in case i had problems. The next morning he texted me to find out if all was ok. Thrilled to have him as my sales agent and i was very happy with the experience although it started on the wrong foot with other agents.","createTime":"2016-10-25T23:00:00.000Z","locationID":"DJC"}},{"id":"0d102708-213a-50c5-8e88-e2999907bc63","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"After living for 37 years in the same house, we were recommended to approach DJ Alexander Legal to sell our home when the time came to move on. We have not been disappointed. From the time the photographs were taken and the excellent, high quality publicity brochure produced, the viewings conducted by Deirdre and her colleagues, the offer to buy accepted within seven days, the whole process was made very straightforward for us. We now moved on to the Legal Team for the conveyancing part of the transaction and found them to be equally impressive in their conduct of our business. The entire team, from beginning to end, were extremely professional , keeping us informed at every stage of the process. We cannot thank them enough and have no hesitation in recommending this outstanding firm to anyone about to embark on a house sale or purchase. Thank you to everyone, we really appreciated all of your help.","createTime":"2016-10-25T23:00:00.000Z","locationID":"DJC"}},{"id":"d44c1944-52c2-5458-9875-00b0d7035014","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We have recently just moved into a flat through the letting agency Stonehouse. Having privately rented for a numerous amount of years, with various different letting agencies, we can comfortably that Stonehouse are superior. During the move in process, Stonehouse were in constant contact keeping us informed. My enquiries were dealt with promptly and effectively. Their friendly, easily approachable staff are very knowledgeable and informative.","createTime":"2016-10-16T23:00:00.000Z","locationID":"SLA"}},{"id":"a5fe53f7-5844-550b-84a1-2311045e0413","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Haven't dealt with many lettings agents but DJ Alexander are the best so far - excellent and professional service while I moved into a new flat.","createTime":"2016-10-11T23:00:00.000Z","locationID":"DJG"}},{"id":"dcaca313-4838-5f01-bda5-63b6bff06ba3","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Respected professionals and cozy waiting area.","createTime":"2016-10-08T23:00:00.000Z","locationID":"SLA"}},{"id":"0fa4b601-05a7-5ab6-809c-fa753213c45e","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"The application process was very quick and easy, response time was also excellent","createTime":"2016-09-22T23:00:00.000Z","locationID":"DJG"}},{"id":"1c0c3699-f083-5ac4-ac22-9d4484956049","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"the people were very nice and explained everything to us, it didn't take long either","createTime":"2016-09-18T23:00:00.000Z","locationID":"SLA"}},{"id":"d8c43ad3-dd88-59d8-82dd-69e7a5ba469c","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Highly satisfactory. Prompt response to any queries","createTime":"2016-09-14T23:00:00.000Z","locationID":"SLA"}},{"id":"0acfd55b-3fb8-5d66-ab83-00fbb9097c73","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Everything has been great with them. Very helpful from arranging viewings to Katherine from stonehouse going out of her way to meet me to sign the lease and hand over the keys. Easily contactable and have always had swift responses. Would definitely recommend them :)","createTime":"2016-09-01T23:00:00.000Z","locationID":"SLA"}},{"id":"0d3d73e0-e6ff-57ac-8022-2c512c7c6d18","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great experience. They personally tailored the flats I viewed to what I wanted and helped me find the perfect one for me. They were also very helpful about letting me view the flats after I had finished work. Once I put an offer in they were helpful in promptly sending me the forms and also answering all my questions I sent them via phone and email. Everything went smoothly and I'd highly recommend them to other people!","createTime":"2016-08-30T23:00:00.000Z","locationID":"SLA"}},{"id":"2828dde3-e68f-58b9-bc05-f4b160c34aac","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very well looked after by the Stonehouse staff - every step of the way I was dealt with professionally- I would recommend them should you be looking for rental properties.","createTime":"2016-08-30T23:00:00.000Z","locationID":"SLA"}},{"id":"9c577ae7-ba7c-587e-8867-4ce36f316945","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"My sister and I moved into the property from Stonehouse last month. We are very happy with the flat. Everything was perfect for us. Thank you Amy!","createTime":"2016-08-04T23:00:00.000Z","locationID":"SLA"}},{"id":"45de3e12-637f-5f69-9a90-df0a59bcfc95","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I'm really surprised to read all of those negative reviews, and I admit that at the beginning it put me off a little bit. However, mine and my flatmate's experience with Stonehouse was great on every stage: from viewing the flat, to singing the lease. We were in contact with 3 separate people in their Aberdeen's office and all of them very extremely nice and very proffessional. We also dealt with other letting agencies in town, and Stonehouse was, by far, the most most professional one.","createTime":"2016-07-26T23:00:00.000Z","locationID":"SLA"}},{"id":"9ae0e777-6be3-54e0-97d5-90281f110b23","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I rent an apartment flat from stoneshouse last month. I'm pretty satisfied with their services and kindness. They are organized very well as they have expertise. Thank you Amy for your support.","createTime":"2016-07-26T23:00:00.000Z","locationID":"SLA"}},{"id":"6c124c90-fa30-50cb-b7d6-b7528bf8eaf1","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I phoned and my problem was sorted very quickly. Lovely service from Megan.","createTime":"2016-06-26T23:00:00.000Z","locationID":"SLA"}},{"id":"1924ca59-ba5c-52bd-9306-31be2901b96d","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"From viewing to completion, an excellent service.","createTime":"2016-06-15T23:00:00.000Z","locationID":"DJG"}},{"id":"29f6d8d9-c307-5391-a9ae-bd370e314243","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I'm quite surprised reading all of those negative reviews. Everybody has his own opinion so I will not counter that. I also don't know anything about the company how it has been in the past and when it was certified under a different name. What I do know is that I had the pleasure of meeting the Stonehouse team in person while they were helping me out finding the right apartment and arranging everything for me to move in on the actual day. They were all so kind and helpful! I am really happy with the service they provided me. They will stay in touch with you as well, caring and helping out if you have any inquiries with your apartment/flat. So my experiences were positive all the way, no doubt :) ---Thanks to Susan in particular who has been of great help!","createTime":"2016-05-29T23:00:00.000Z","locationID":"SLA"}},{"id":"71fd3096-0381-571d-bf3f-7ed1e3518914","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"I have to say that I was quite taken aback by the reviews regarding Stone-house Lettings. So far I have found them very good. I accompanied my son to view flats in Aberdeen prior to starting a new job. The Agent, Susan could not have been more helpful and accommodating. Nothing was too much trouble at all :)","createTime":"2016-05-25T23:00:00.000Z","locationID":"SLA"}},{"id":"06ca3ecc-dc97-53f9-87f7-24afea83c3fe","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Have been renting with Stonehouse for a year now and have never been so pleased with the service and attitude of a letting agent. They are prompt with there replies if I ever have need to contact them, they are courteous and clean if they ever have need to enter the property. I have been renting for many years but now I will be moving into a place of my own and this is the first agency I can say I will miss. Would recommend to anyone","createTime":"2016-05-02T23:00:00.000Z","locationID":"SLA"}},{"id":"77fd53d4-108f-565c-a8e6-9cb958cce5ba","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have rented with several other agents and would genuinely say Stonehouse have given the best service. Once we viewed our flat & put in the offer everything went really smoothly. Our inventory was really clear & well done & so far we've only had a couple of repairs needing done but they've been fixed really fast. Everyone so far has been really friendly & it's been a really good experience. Would definitely recommend.","createTime":"2016-04-07T23:00:00.000Z","locationID":"SLA"}},{"id":"ac76e87a-ac0f-52c4-bb78-27dc94059277","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"I don't understand where all these negative reviews are coming from. I found Stonehouse to be very helpful and courteous when viewing property and completing my application, especially Mhairi Middleton and Bianca Sasso. I would have no hesitation in using Storehouse again.","createTime":"2016-03-23T00:00:00.000Z","locationID":"SLA"}},{"id":"ac1e9725-06a9-5f5a-86da-2c7cda997c5d","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Goog landlord that were quick to action issues we had as a tenant. At the end of the tenancy I got my full deposit back within 3 days... having rented many properties over the years let me tell you this is rare!","createTime":"2015-12-10T00:00:00.000Z","locationID":"DJG"}},{"id":"8702442d-cadb-569c-8603-0a29553cbcb0","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"DJ Alexander are managing our rented flat on behalf of our landlord. Whatever issues we've had with the flat - from replacing appliances to major repairs - they have been very prompt and efficient in sorting them out. We have been very impressed with their service.","createTime":"2015-06-01T23:00:00.000Z","locationID":"DJG"}},{"id":"2860530b-1fbc-5d82-8a0c-a91028c548c8","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We have had a very good experience using DJ Alexander who have let two of our properties quickly and efficiently. Any problems that have arisen have been sorted right away by getting straight to the appropriate person. Also while looking for a property as a buy to let, the advice given has proved to be correct and invaluable even though we didn't purchase through DJ Alexander. I would not hesitate to recommend them for property letting.","createTime":"2015-04-08T23:00:00.000Z","locationID":"DJG"}},{"id":"da99075d-19cb-5704-8aca-34b9358ac088","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"In my opinion , DJ alexander offers outstanding service and willing to stand by customer , before and after sale . their services are very informative , punchual and thourgh . they kept in contact and always kept me up to date with the property . They are willing to get in touch with you using every means they have , either e-mail , msg , whatsapp , ... etc . providing advice when its needed . I strongly recommend them to any potenial clients. their conduct was first class in all their area Thank you , kindly regards and all the best to DJ alexander . not forget to mention : Chris Chalmers and Megan Casey from glasgow Branch","createTime":"2015-04-06T23:00:00.000Z","locationID":"DJG"}},{"id":"99c8c3b4-9955-58df-8896-33ef6b115865","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent service, great communication and very professional. Really would recommend working with them.","createTime":"2015-03-20T00:00:00.000Z","locationID":"DJG"}},{"id":"b852bcd8-33df-5b7b-92ec-0dcc184131d0","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I've never had a problem with DJ Alexander, their signing process was quick and efficient, they were extremely flexible with the deposit on the property and everything was as expected. Any issues with the property have been dealt with promptly, their maintenance team and Rosie are a credit to the company. After reporting issues with aspects of the property contractors had been sent out to inspect the damage, had provided the landlord with quotes, and had arranged to come out and resolve the issues within a week!","createTime":"2015-03-19T00:00:00.000Z","locationID":"DJG"}},{"id":"133e4855-325f-5c75-9c53-8a9b08c160b6","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"In response to Anooshe Mussarat's comments I would wish to state that I believe that perhaps this review was unfair or not fully reflective of the telephone call. However im more than happy to help if you wish to contact myself direct to discuss matters further.","createTime":"2014-07-24T23:00:00.000Z","locationID":"DJG"}},{"id":"4a44b71c-15e2-561d-904b-399c422de2a5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I was looking to move to Edinburgh from Manchester and Daniel was one of the first and only person who offered to take time out of his weekend to help me view the property that I am currently in. He was extremely helpful and very responsive throughout every step of the process and I would have no hesitation whatsoever recommending DJ Alexander's services to a friend.","createTime":"2014-01-16T00:00:00.000Z","locationID":"DJG"}},{"id":"c46601b4-f63e-5329-8161-a0acba0610f5","attributes":{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent cooperation and services of high standards. From the first time of my signing the tenancy agreement until the inspection and my move, I had all of my requests addressed,any possible problems resolved in short time and above all good cooperation, support and help from all staff. Professionalism, quality of services, and immediate action taken when needed. Antonia","createTime":"2013-12-10T00:00:00.000Z","locationID":"DJG"}}]},"allReviewSummary":{"nodes":[{"total":1454,"id":"57ccf87a-7e3d-569b-9111-3ed2542b5bf4","avgRating":3.33,"sourceID":"GOOGLE_PLACES","location":[{"total":270,"locationName":"Glasgow West End","avgRating":3.04,"latestReviews":[{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Thank you Caroline Connelly, the Goddess of letting agent!!! From the very beginning, Caroline has been absolutely amazing. Finding and moving into a new home can be stressful, but she made the entire experience feel effortless. She is always super kind, professional, patient, responsive, and genuinely cares about making sure everything goes smoothly for us. No question was too small, no request was too much trouble, and she always seemed to have a solution ready before we even had a chance to worry. Her warmth, professionalism, and positive attitude turns what could have been a complicated process into a genuinely enjoyable one. What makes Caroline special is not just how efficient and knowledgeable she is, but how much she cares about people. We always felt supported, listened to, and looked after. She goes above and beyond at every stage, and we couldn't have asked for a better person to guide us through our move. Thank you, Caroline, for being the true Goddess of Letting Agencies. We are so grateful for all your help and would wholeheartedly recommend you to anyone looking for exceptional service and a genuinely wonderful person. XX Chyvonne","createTime":"2026-06-19T23:00:00.000Z","reviewer":{"name":"Chyvonne Zhang"},"locationName":"DJA - Glasgow West End"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Steven at this branch was awesome. Yes the automated last minute cancellations by the website are awful for viewings, I had 2 booked with a 4 hour drive staying over the day prior..only for them to be rented before the planned viewing (why wouldn’t it just be a group one?) Back to Steven though, he went out his way at the branch on my situation and helped guide me on which might be good for a close viewing but also a few area pointers and tips for the online process. He didn’t have to do that, but overall people are nice just working with a system that needs work","createTime":"2026-06-13T23:00:00.000Z","reviewer":{"name":"ahmed gamiel"},"locationName":"DJA - Glasgow West End"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Niamh Mackey has been wonderful and a great help! Made the move seamless. Thanks :)","createTime":"2026-04-29T23:00:00.000Z","reviewer":{"name":"Emer Sheffield"},"locationName":"DJA - Glasgow West End"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We have had a very good experience with D J Alexander recently. They dealt with some fairly major end of tenancy repairs promptly. In particular their contractor had done a superb job of replacing a set of badly damaged wardrobe doors for a very good price. Communication throughout the process has been excellent from both Amy and Gerrit. Our apartment is now in good shape and has new tenants.","createTime":"2026-04-22T23:00:00.000Z","reviewer":{"name":"Jane Pink"},"locationName":"DJA - Glasgow West End"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have used many property management companies in the past, but I have found DJ Alexander to be one of the very best. They always keep me informed and up to date on everything that is required, and are very professional when handling the process of finding tenants quickly and efficiently.","createTime":"2026-04-16T23:00:00.000Z","reviewer":{"name":"rick jones"},"locationName":"DJA - Glasgow West End"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2026-04-15T23:00:00.000Z","reviewer":{"name":"jeganathan r"},"locationName":"DJA - Glasgow West End"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have used DJ Alexander for a number of years for rental properties, they always provide exceptional landlord support and feedback","createTime":"2026-03-30T23:00:00.000Z","reviewer":{"name":"Murray Learmonth"},"locationName":"DJA - Glasgow West End"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"DJ Alexander has helped us with the sale of two properties and I can’t recommend the Byres Road branch enough. We have dealt mainly with Conor and Ruth and the quality of service has been exceptional. We are so grateful that they made what can potentially be a very stressful time, much easier with their speedy responses and attention.","createTime":"2026-03-08T00:00:00.000Z","reviewer":{"name":"Jacquie Yeung"},"locationName":"DJA - Glasgow West End"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We had a fantastic experience working with Caroline during our home-moving journey. From start to finish, she guided us with patience, professionalism, and genuine care. She was always available to answer our questions and made what could have been a stressful process feel smooth and manageable. We’re truly grateful for her support and would highly recommend her to anyone planning a move.","createTime":"2026-02-22T00:00:00.000Z","reviewer":{"name":"Shivaane Vinoth"},"locationName":"DJA - Glasgow West End"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Sold my house with DJ Alexander and the service was professional and attentive throughout. Special mentions for Finn and Ruth in the Glasgow office for doing a great job and managing the process brilliantly.","createTime":"2026-02-20T00:00:00.000Z","reviewer":{"name":"mathew marsters"},"locationName":"DJA - Glasgow West End"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Rented my present house from J.D.Alexander most of my dealings have been with the same girl Stephanie MacMillan she carried out my first viewing,answered all my questions,informed me about local area,how everything worked in house even down to bin days, being a woman living on my own its has always been good to deal with the same person in office I only have to ask for her and she is able to reasure me and deal with repairs. 5 star treatment all the way","createTime":"2026-02-18T00:00:00.000Z","reviewer":{"name":"Barbara McKinlay"},"locationName":"DJA - Glasgow West End"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"The best letting agents with proffessionals in their field and great customer service.i would recommend to everyone to use their service","createTime":"2026-01-15T00:00:00.000Z","reviewer":{"name":"Ezekiel Olaolu"},"locationName":"DJA - Glasgow West End"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"D J Alexander have been managing a number of properties for me for a few years. I have always found them to be well organised, proactive, very quick response to my emails, very competitive pricing. I would recommend them to any landlord looking for a high quality management service.","createTime":"2025-12-27T00:00:00.000Z","reviewer":{"name":"M Arshad"},"locationName":"DJA - Glasgow West End"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2025-11-14T00:00:00.000Z","reviewer":{"name":"Henry Monaghan"},"locationName":"DJA - Glasgow West End"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Niamh was super welcoming and helful through our move-in process and helped make it super seamless.","createTime":"2025-11-11T00:00:00.000Z","reviewer":{"name":"Sara Schofield"},"locationName":"DJA - Glasgow West End"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I finally have a rented flat of my own. As a student, it isn't easy to get one. I’m especially grateful to Caroline Connelly, who supported me at every stage of the application process.","createTime":"2025-09-30T23:00:00.000Z","reviewer":{"name":"Akash Deep"},"locationName":"DJA - Glasgow West End"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I rented an apartment with DJ Alexander for two years and had an excellent experience. The staff were always professional, responsive, and genuinely caring. Any issues or repairs during my tenancy were resolved very quickly, usually within just a few days. Special thanks to Jenny (I hope I got her name right), who handled a misunderstanding at the time of my move-out with great professionalism and empathy, even when I was quite emotional about the situation. Also thanks to Robbie, who promptly fixed a heating issue. I received my full deposit back without any problems, which I really appreciate. Overall, I’m very grateful to the whole DJ Alexander team and wish the company continued success!","createTime":"2025-09-30T23:00:00.000Z","reviewer":{"name":"Halyna Uhliai"},"locationName":"DJA - Glasgow West End"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"After some difficulties with moving in and landlord's lack of communication, Chloe came to inspect the flat. She was very attentive, took things seriously, and took ownership of issues that are now being fixed.","createTime":"2025-09-14T23:00:00.000Z","reviewer":{"name":"Archie Mills"},"locationName":"DJA - Glasgow West End"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2025-08-20T23:00:00.000Z","reviewer":{"name":"charles hamilton"},"locationName":"DJA - Glasgow West End"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Huge thanks to Chloe Callaghan in DJA's west end office. She was brilliant from start to finish to deal with. Her overall approach, style, responsiveness and communication skills were all first class. A real asset to the team. Thank you!","createTime":"2025-08-04T23:00:00.000Z","reviewer":{"name":"Fraser Sime"},"locationName":"DJA - Glasgow West End"}]},{"total":569,"locationName":"Edinburgh Lettings","avgRating":3.22,"latestReviews":[{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2026-06-18T23:00:00.000Z","reviewer":{"name":"Xenia K"},"locationName":"DJA - Edinburgh Lettings"},{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"The renting experience with DJ Alexander was just splendid. The application processing speed, considerations, responsiveness and approach were very outstanding. You really impressed me.","createTime":"2026-05-29T23:00:00.000Z","reviewer":{"name":"Chiamaka Nwanna"},"locationName":"DJA - Edinburgh Lettings"},{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"","createTime":"2026-05-27T23:00:00.000Z","reviewer":{"name":"Nick Hart"},"locationName":"DJA - Edinburgh Lettings"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I had very positive experience when working with DJ Alexander, Edinburgh office. Fast, helpful, experienced, top service.","createTime":"2026-05-27T23:00:00.000Z","reviewer":{"name":"Liudvikas Abraitis"},"locationName":"DJA - Edinburgh Lettings"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have used DJ Alexander for many years as my letting agent for a property in Edinburgh. Recently I have been dealing with Shannon Patrick who is the End of Tenancy Property Manager. Shannon has been great to deal with, keeping me informed all the way through the end of tenancy process. Really happy with the service and would highly recommend to others.","createTime":"2026-05-26T23:00:00.000Z","reviewer":{"name":"Neil Harvey"},"locationName":"DJA - Edinburgh Lettings"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Damir Maratov (Property Relationship Manager) is the most helpful staff member I’ve ever dealt with at DJ Alexander. Whenever tenants raise different issues, he proactively contacts different contractors, compares quotations, and provides me with professional advice. Every problem has always been resolved smoothly and efficiently. I truly appreciate all the support and help Damir has provided.","createTime":"2026-05-12T23:00:00.000Z","reviewer":{"name":"Carol Ho"},"locationName":"DJA - Edinburgh Lettings"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Recently had a flat viewing with Caitlin Butler who was super lovely and answered all our questions! Would definitely recommend","createTime":"2026-05-06T23:00:00.000Z","reviewer":{"name":"Valeria Tejada"},"locationName":"DJA - Edinburgh Lettings"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Efficient and helpful, Kaylee Edwards, Property Relationship Manager, has helped me a lot managing my flat!","createTime":"2026-05-02T23:00:00.000Z","reviewer":{"name":"Emmanouil Mazonakis"},"locationName":"DJA - Edinburgh Lettings"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have been dealing with Kaylee Edwards the Property Relationship Manager for apartments in the same building as myself. I have found her highly professional and efficient, always responding to any queries very quickly and making the whole process of dealing with a Letting Agent much smoother and less stressful.","createTime":"2026-04-29T23:00:00.000Z","reviewer":{"name":"Robert Maclaren"},"locationName":"DJA - Edinburgh Lettings"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Highly recommend Scott Robeson at DJ Alexander Edinburgh Lettings. Scott (Property Relationship Manager) provided excellent service from start to finish. He handled everything efficiently and sorted out a problem for me promptly and professionally. Great communication and very helpful, I’m very happy with the outcome. Thanks again Scott.","createTime":"2026-04-22T23:00:00.000Z","reviewer":{"name":"Fredrick Onyemaechi"},"locationName":"DJA - Edinburgh Lettings"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Rented for 2 years no issues deposit returned in full within a week of vacating the apartment","createTime":"2026-04-20T23:00:00.000Z","reviewer":{"name":"Aaron Wolfe"},"locationName":"DJA - Edinburgh Lettings"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very happy with the recent service provided by DJ Alexander (Shawlands) in securing a tenant for our rental flat. Special thanks to Zosia for her hard work.","createTime":"2026-04-18T23:00:00.000Z","reviewer":{"name":"Robert Croll"},"locationName":"DJA - Edinburgh Lettings"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Diane Harte from DJ Alexander was excellent throughout my move-in process. From the initial viewing to final coordination, she was professional and very supportive. Even after the property was initially allocated to someone else, Diane promptly reached out to me when it became available again, which was incredibly helpful as I was urgently looking. Really appreciate her proactive approach and would highly recommend both Diane and DJ Alexander.","createTime":"2026-04-15T23:00:00.000Z","reviewer":{"name":"KAMAL YADAV"},"locationName":"DJA - Edinburgh Lettings"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Renu Aare (Property Relations Manager) was excellent, thank you!","createTime":"2026-04-06T23:00:00.000Z","reviewer":{"name":"Alex MacDonald"},"locationName":"DJA - Edinburgh Lettings"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We had a very positive experience with Beatrice Oloju (Property Manager) The last tenants left our property in a mess! However Beatrice guided us through getting the issues sorted. She listened to us vent, answered our questions and helped when asked. All this was done by Beatrice in a very professional, calm and friendly manner. Thank you Beatrice","createTime":"2026-03-30T23:00:00.000Z","reviewer":{"name":"Dorothy Smith"},"locationName":"DJA - Edinburgh Lettings"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Quite a straightforward process, simple & direct.","createTime":"2026-03-29T23:00:00.000Z","reviewer":{"name":"AKAYI MERCY"},"locationName":"DJA - Edinburgh Lettings"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Ramya Peela Property Relationship Manager Sorted all problems ASAP. Good service","createTime":"2026-03-27T00:00:00.000Z","reviewer":{"name":"Aswin TA"},"locationName":"DJA - Edinburgh Lettings"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We had a really good experience with DJ Alexander with finding our new place to rent. Max was great and helped with our conditions (pets etc.) and finding somewhere within our budget. He was very efficient to help and always quick to respond. Thank you!","createTime":"2026-03-17T00:00:00.000Z","reviewer":{"name":"Rebekah White"},"locationName":"DJA - Edinburgh Lettings"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We've had long standing problems with shared drainage in a flat, Josh Taddei at DJ Alexander took it on, arranged contractors and sorted everything out. Excellent result with minimum hassle.","createTime":"2026-03-13T00:00:00.000Z","reviewer":{"name":"Robert Cannon"},"locationName":"DJA - Edinburgh Lettings"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Karolina is always with great cooperation and great communication, perfectionism, we have never been disappointed, I highly recommend . Thank you.","createTime":"2026-03-11T00:00:00.000Z","reviewer":{"name":"Master Of Cleaning Ltd"},"locationName":"DJA - Edinburgh Lettings"}]},{"total":451,"locationName":"Aberdeen","avgRating":3.45,"latestReviews":[{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2026-04-15T23:00:00.000Z","reviewer":{"name":"mariana constantin"},"locationName":"DJA - Aberdeen"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Brilliant Massive thanks to Gill and Molly They have made everything easy and answered all my questions from start to finish","createTime":"2026-04-12T23:00:00.000Z","reviewer":{"name":"Jade Hall"},"locationName":"DJA - Aberdeen"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Had a fantastic experience with DJ Alexander Estate & Letting Agents - Aberdeen! The team was professional, friendly, and highly efficient throughout the entire process. They kept everything well-organised and provided clear, regular communication from start to finish. Their expertise and dedication to client satisfaction really stood out, making the whole experience smooth and stress-free. I would highly recommend DJ Alexander to anyone looking for a reliable and trustworthy estate and letting agent in Aberdeen!","createTime":"2026-04-02T23:00:00.000Z","reviewer":{"name":"Abujour Shikh"},"locationName":"DJA - Aberdeen"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"From viewing and all the way thru to Referencing DJ Alexander were very professional and helpful","createTime":"2026-03-13T00:00:00.000Z","reviewer":{"name":"Alex Dick"},"locationName":"DJA - Aberdeen"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2026-02-22T00:00:00.000Z","reviewer":{"name":"Yetunde Karimat Yunus"},"locationName":"DJA - Aberdeen"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very smooth onboarding process with getting my accommodation! The staff were also very active and answered queries swiftly","createTime":"2026-02-20T00:00:00.000Z","reviewer":{"name":"Olive Ezike"},"locationName":"DJA - Aberdeen"},{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"","createTime":"2026-02-20T00:00:00.000Z","reviewer":{"name":"Michael Cooper"},"locationName":"DJA - Aberdeen"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"No problems at all, responsive to emails and any issues when moving in were resolved quickly. Thanks to Gill, Poppy and Molly for pushing everything through.","createTime":"2026-02-19T00:00:00.000Z","reviewer":{"name":"stuart dempster"},"locationName":"DJA - Aberdeen"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Very professional Company and helpful staff","createTime":"2026-01-29T00:00:00.000Z","reviewer":{"name":"Keith Robertson"},"locationName":"DJA - Aberdeen"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"We as a family have used this company to rent our properties for many years and the service is exceptional! Gill is the agent we deal with mostly and she really is dedicated to her clients and makes everything a really smooth process! I wouldn’t think of using anyone else.","createTime":"2026-01-29T00:00:00.000Z","reviewer":{"name":"Jo Gall (Jo)"},"locationName":"DJA - Aberdeen"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I had a wonderful experience with DJ Alexander in finding my flat. I sincerely appreciate Karolina for her help and patience. The process from beginning to receiving the keys was very smooth. Many thanks again.","createTime":"2026-01-29T00:00:00.000Z","reviewer":{"name":"James Robertson"},"locationName":"DJA - Aberdeen"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent service here from the start to finish. Easy navigation to all of the online questionaures and readily available assistant should one is required. Super impressive of the timely responses and follow through to customer outstanding documents.","createTime":"2026-01-28T00:00:00.000Z","reviewer":{"name":"Olaoluwa Oluwafemi"},"locationName":"DJA - Aberdeen"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2026-01-28T00:00:00.000Z","reviewer":{"name":"Victoria Ngozi Chris-Ndoh"},"locationName":"DJA - Aberdeen"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2025-12-30T00:00:00.000Z","reviewer":{"name":"Marina Pérez-Chirinos"},"locationName":"DJA - Aberdeen"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Seamless process from start to finish. Everything was so straight forward and their AI assisted process is pretty top notch.","createTime":"2025-12-22T00:00:00.000Z","reviewer":{"name":"chisom nnabuihe"},"locationName":"DJA - Aberdeen"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"All staff very helpful","createTime":"2025-12-02T00:00:00.000Z","reviewer":{"name":"georgemac145"},"locationName":"DJA - Aberdeen"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent service—helpful, and professional team","createTime":"2025-11-18T00:00:00.000Z","reviewer":{"name":"Paris Nemati"},"locationName":"DJA - Aberdeen"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"They are really friendly staff and very helpful as well good people to be showing houses to people","createTime":"2025-09-26T23:00:00.000Z","reviewer":{"name":"Janet Thom"},"locationName":"DJA - Aberdeen"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Friendly and helpful and good staff","createTime":"2025-09-24T23:00:00.000Z","reviewer":{"name":"Stuart Smith"},"locationName":"DJA - Aberdeen"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I recently had the pleasure of working with DJ Alexander in Aberdeen while searching for a rental property, and I cannot recommend them highly enough. Their support throughout the process was outstanding, making what can often be a stressful experience feel smooth and well-organized. A special thank you goes to Molly, who was incredibly professional, approachable, and efficient from start to finish. She took the time to understand what I was looking for, kept me updated at every stage, and answered all my questions promptly and clearly. Her friendly manner combined with her professionalism made the entire experience both reassuring and enjoyable.","createTime":"2025-09-24T23:00:00.000Z","reviewer":{"name":"Nabil Nait"},"locationName":"DJA - Aberdeen"}]},{"total":79,"locationName":"Edinburgh Sales","avgRating":3.77,"latestReviews":[{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Professional, efficient and helpful service provided by Sarah M and the team selling my apartment. I would highly recommend DJ Alexander Edinburgh","createTime":"2026-06-10T23:00:00.000Z","reviewer":{"name":"Deborah"},"locationName":"DJA - Edinburgh Sales"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent service James and Abbey were extremely helpful and professional I have used DJs in the past and wouldn’t hesitate to recommend this company","createTime":"2026-05-14T23:00:00.000Z","reviewer":{"name":"Fifi Allan"},"locationName":"DJA - Edinburgh Sales"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I have recently sold my flat through DJ Alexander and the journey from start to finish was impeccable Yasser, Sara & Kieran were excellent throughout the process keeping me updated and offering professional and friendly advice I achieved the desired price for the flat and that was down to the hard work of the excellent team at DJ Alexander Thank you once again!","createTime":"2026-05-12T23:00:00.000Z","reviewer":{"name":"Craig Aitken"},"locationName":"DJA - Edinburgh Sales"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Sarah and Abby were consistently responsive and kept me well-informed at every stage of the sale process. They were proactive in addressing potential issues and made everything feel smooth and well-managed. Their advice was practical and helpful, which made the whole process much less stressful than it might have been.","createTime":"2026-05-02T23:00:00.000Z","reviewer":{"name":"Catriona Murray"},"locationName":"DJA - Edinburgh Sales"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Sarah McIntyre did a great job with everything- marketing, viewings and post-offer. Thanks!","createTime":"2026-04-26T23:00:00.000Z","reviewer":{"name":"Chris Littleboy"},"locationName":"DJA - Edinburgh Sales"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Yasser was such a friendly and helpful member of DJ Alexander. He made the whole process smooth and when my initial buyer pulled out, he was quick to sort out new viewings and I got a higher offer than the previous bid. Yasser has a lot of experience and was able to help me out with some issues which needed resolving before completing and this took a lot of stress out of selling the property.","createTime":"2026-04-08T23:00:00.000Z","reviewer":{"name":"james stewart"},"locationName":"DJA - Edinburgh Sales"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Yasser was our main point of contact. He gave us great advice in advance of putting it on the market which we took. We sold the flat within 8 days","createTime":"2026-03-29T23:00:00.000Z","reviewer":{"name":"Katy Galbraith"},"locationName":"DJA - Edinburgh Sales"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great support and clear, practical advice throughout the process. The team was fast, efficient, and provided a realistic, well-judged valuation. Overall, a smooth and professional experience—highly recommended. Thank you Stephen and Team","createTime":"2026-03-20T00:00:00.000Z","reviewer":{"name":"Hugh F"},"locationName":"DJA - Edinburgh Sales"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"**Leandra is a fantastic representative for D.J. Alexander!** You know the saying about First impression? Based on this phone encounter with wonder Ms Leandra Brown, I am very certain I met my dream property agency. I hardly remember when a professional service was so naturally human yet remaining within the professional scope. Leandra, from the very first second on the phone, made everything so easy and so logical to me, i.e., someone with less than elementary knowledge of the property market. I am a naturally chatty person who can easily divert into multiple topics, but Leandra managed this brilliantly with her amazing sense of humour and excellent people skills. Thanks millions for such a great approach!! All in all, I was so impressed by the wonderful blend of professional and people skills that I am now totally on the board with DJ Alexander to help me selling current and buying new property. Highly recommended!","createTime":"2026-03-09T00:00:00.000Z","reviewer":{"name":"Marketa Keller"},"locationName":"DJA - Edinburgh Sales"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Stephen was top-notch all the way through. He was professional, quick to respond, and really cared about getting the best result for us. His communication was clear and steady, making the whole process feel easy and stress-free. I’d definitely recommend Stephen to anyone wanting to buy or sell 👍🏻","createTime":"2026-03-02T00:00:00.000Z","reviewer":{"name":"Louis Murray"},"locationName":"DJA - Edinburgh Sales"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I recently sold my property through DJ Alexander, and I had the pleasure of working with Abby, Elliot, and Kaiya throughout the process. From start to finish, they were professional, approachable, and supportive. They kept me well informed at every stage, answered any questions promptly, and made what can often be a stressful experience feel smooth and well-managed. Their communication was clear and consistent, and I always felt confident that everything was being handled with care. I truly appreciate the excellent customer service they provided and their attention to detail.","createTime":"2026-02-26T00:00:00.000Z","reviewer":{"name":"elizabeth saker"},"locationName":"DJA - Edinburgh Sales"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Yasser Albassam and Leandra Brown Yasser Albassam - he helped me buy a flat. Quick, professional, proactive, and also human, kind, phoning as well as emails... so good I asked for him specifically when I wanted to sell a flat. He was just as great the second time around. I thought it couldn't get better.... ... Then I was passed to Leandra Brown who helped me do up the flat pre-sale. It got better. She identified what needed doing, she got quotes, she even negotiated at cost quotes on some aspects, I also got quotes and Leandra's were always cheaper and just as good, she phoned, emailed, was quick, never pressuring me to pay, she just got on with it, efficiently and professionally. Leandra also became a friend, I really grew to respect and like her on a personal level too (unexpected bonus). The result? Thanks to Yasser and Leandra I made £16,000 in under three years of owning the flat, which was sold within weeks of it being advertised. I have no personal stake in this real estate agency, but with staff like this, people will keep on coming back as clients. I did.","createTime":"2026-02-26T00:00:00.000Z","reviewer":{"name":"Taz Greyling"},"locationName":"DJA - Edinburgh Sales"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Sold quickly - James handled everything from start to finish and was excellent to deal with.","createTime":"2026-02-13T00:00:00.000Z","reviewer":{"name":"Craig Godfrey"},"locationName":"DJA - Edinburgh Sales"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"James and Abby were very helpful and attentive selling our rental property for us.","createTime":"2026-02-09T00:00:00.000Z","reviewer":{"name":"Chris Drummond"},"locationName":"DJA - Edinburgh Sales"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I sold my property with DJ Alexander in 5 days! It went on the market on Thursday, someone viewed on Saturday, offer in on Monday and accepted on Tuesday. Stephen lawson came over to my property prior to the deicision to sell. He walked me through the entire process from beginning to end and put me at complete ease from every angle. Stephen's personable and professional approach is what swayed me to choose DJ Alexander and I would highly recommend anyone thinking of selling their property to contact Stephen! Can't speak more highly of him!","createTime":"2025-12-23T00:00:00.000Z","reviewer":{"name":"Georgina Andrew"},"locationName":"DJA - Edinburgh Sales"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Yasser, Natasha from Temple & Co Solicitors and Abby managed to sell my property in less than a month with entry date in three months exactly. I couldn't ask for a better service! Very recommended","createTime":"2025-12-06T00:00:00.000Z","reviewer":{"name":"Enrico"},"locationName":"DJA - Edinburgh Sales"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I recently went for a flat viewing in Edinburgh with Elliot, and he was absolutely fantastic from start to finish. He was punctual, friendly, and really knowledgeable about the property and the local area. Elliot took the time to answer all my questions thoroughly and made the whole process feel relaxed and straightforward. It’s clear he genuinely cares about finding the right place for his clients. I came away feeling very well-informed and confident about the property. I’d definitely recommend Elliot to anyone looking for a professional and personable agent in Edinburgh!","createTime":"2025-11-11T00:00:00.000Z","reviewer":{"name":"Hannah Graham"},"locationName":"DJA - Edinburgh Sales"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Stephen Lawson at DJA is absolutely brilliant. He supported me through the latter part of a my landlord responsibilities and the subsequent sale of my flat. He was so easy to deal with - incredibly knowledgable, always available and brought a human side to everything he did. If I needed an estate agent in Edinburgh again, I'd call Stephen first. Bravo!","createTime":"2025-11-02T00:00:00.000Z","reviewer":{"name":"lorna-mac"},"locationName":"DJA - Edinburgh Sales"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Max was a gentleman","createTime":"2025-10-30T00:00:00.000Z","reviewer":{"name":"Patrick Mallon"},"locationName":"DJA - Edinburgh Sales"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I've just sold my flat through DJ Alexander and couldn’t recommend them more highly. Yasser and his team were brilliant throughout - always easy to get hold of and went above and beyond to help resolve a few issues along the way. Yasser’s friendly and personal approach made the whole process a pleasure and everything felt smooth and relatively stress-free. Huge thanks to him and the team for such a professional and supportive service!","createTime":"2025-10-28T00:00:00.000Z","reviewer":{"name":"Louise Hall"},"locationName":"DJA - Edinburgh Sales"}]},{"total":3,"locationName":"Glasgow Shawlands","avgRating":3.67,"latestReviews":[{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Had such a wonderful experience renting through Caroline Connelly from DJ Alexander. I was moving to Glasgow from London and she made it as stress free as possible from viewings to check in. Very grateful for all your help Caroline!","createTime":"2026-01-07T00:00:00.000Z","reviewer":{"name":"Ryan Fahey"},"locationName":"DJA - Glasgow Shawlands"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2026-01-02T00:00:00.000Z","reviewer":{"name":"M H"},"locationName":"DJA - Glasgow Shawlands"}]},{"total":8,"locationName":"Dundee","avgRating":1.88,"latestReviews":[{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Update‼️‼️ If you pay attention to every detail, clean the house properly and make sure there aren’t damages or major ones, you can get your full deposit back! I’ve had a great experience ending my tenancy with them! Thank you! Great service! 4 stars because repairs and replacements are taking a long time!","createTime":"2026-03-25T00:00:00.000Z","reviewer":{"name":"Mind Gmz"},"locationName":"DJA - Dundee"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I had a genuinely great experience working with Daniel Long. From the very beginning, he went above and beyond to support me, not only with the rental process itself, but also with many extra details along the way. Daniel was always patient, responsive, and incredibly kind. I truly appreciated how approachable and helpful he was , it made the entire process feel much less stressful. He clearly cares about people, not just paperwork, and that made all the difference. Thank you again, Daniel, I’m really grateful for all your help!","createTime":"2025-07-06T23:00:00.000Z","reviewer":{"name":"Anastasiia Shulha"},"locationName":"DJA - Dundee"}]},{"total":35,"locationName":"St Andrews","avgRating":4.83,"latestReviews":[{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2026-03-13T00:00:00.000Z","reviewer":{"name":"Marlowe Jefferson"},"locationName":"DJA - St Andrews"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Amazing experience with this team- really quick process with plenty of support in person and via email. Big thank you to Sarah and Elspeth, we are very grateful!","createTime":"2025-11-18T00:00:00.000Z","reviewer":{"name":"Emma Jackson"},"locationName":"DJA - St Andrews"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Had an excellent experience with Braemore. Shirley and Hayley were always very responsive and helpful. Very happy with the property.","createTime":"2022-02-01T00:00:00.000Z","reviewer":{"name":"Caroline"},"locationName":"DJA - St Andrews"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"This was the best experience I’ve had with estate agents in St. Andrews! The staff were extremely helpful and lovely especially dealing with a few issues in the application process. Particularly Shirley and Hayley have been so friendly ready to help","createTime":"2022-01-14T00:00:00.000Z","reviewer":{"name":"Charlie Lunel"},"locationName":"DJA - St Andrews"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2022-01-02T00:00:00.000Z","reviewer":{"name":"Robert Ogle III"},"locationName":"DJA - St Andrews"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I couldn’t have asked for better service from Braemore during every stage of my move from application to approval to getting my keys. All the girls were so kind, helpful and understanding and I am very thankful for this. I would highly recommend Braemore as an agent.","createTime":"2021-11-10T00:00:00.000Z","reviewer":{"name":"Caitlin Boa"},"locationName":"DJA - St Andrews"},{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"My experience was mostly positive. It was sometimes hard to reach the real estate agents but when they did finally respond, they were helpful and professional.","createTime":"2021-11-01T00:00:00.000Z","reviewer":{"name":"yasemin uluşahin"},"locationName":"DJA - St Andrews"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Sarah at Braemore provided exceptionally good service to my daughter. From our first encounter, Sarah was responsive, friendly and kind. She fairly represented the property as well as set realistic expectations around move-in, furnishings, etc. We will definitely go to Braemore and Sarah first for any future St. Andrews real estate needs!!","createTime":"2021-09-27T23:00:00.000Z","reviewer":{"name":"Debbie Haggerty"},"locationName":"DJA - St Andrews"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Really great agency! The first I’ve rented with in St Andrews, and I can’t imagine going anywhere else. Sarah was so helpful throughout the process, always super quick to respond and has done such an amazing job of helping make my move as smooth as possible.","createTime":"2021-09-22T23:00:00.000Z","reviewer":{"name":"Annabel Haggerty"},"locationName":"DJA - St Andrews"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Significantly better than other St Andrews Estate Agents I have experienced.","createTime":"2021-09-09T23:00:00.000Z","reviewer":{"name":"Samuel Wykes"},"locationName":"DJA - St Andrews"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Shirley Baker was very helpful for us both times we let from Braemore","createTime":"2021-09-07T23:00:00.000Z","reviewer":{"name":"Miles Wright"},"locationName":"DJA - St Andrews"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Received great service! Shirley was wonderful and super helpful!","createTime":"2021-09-05T23:00:00.000Z","reviewer":{"name":"Avery MacDonald"},"locationName":"DJA - St Andrews"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"So helpful from enquiry to signing lease and moving in. Very fast email reply time - you really felt cared about. Would definitely recommend this service","createTime":"2021-09-03T23:00:00.000Z","reviewer":{"name":"Amy Sinclair"},"locationName":"DJA - St Andrews"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Hayley was responsive to issues I brought up and called out professionals to get things sorted. There were things that needed fixing when we moved in (a broken oven door, problems with the automatic blinds not working, some yard waste that was piled up) and Hayley made sure they got taken care of when I raised the issues.","createTime":"2021-08-12T23:00:00.000Z","reviewer":{"name":"TJ"},"locationName":"DJA - St Andrews"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Great service from application to dealing with general maintenance of the property! Very responsive to queries with a friendly team!","createTime":"2021-07-22T23:00:00.000Z","reviewer":{"name":"Andrew"},"locationName":"DJA - St Andrews"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Excellent and professional service.","createTime":"2021-07-22T23:00:00.000Z","reviewer":{"name":"Richard Smith"},"locationName":"DJA - St Andrews"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"This has been my first dealings with Braemore Lettings and I cannot fault them in any way. From the start they have been helpful and if I have to contact them, I always get a prompt response and a friendly response. They have so far been able to resolve any of my letting problems quickly. Would highly recommend them for any further prospective tenants or landlords.","createTime":"2021-07-21T23:00:00.000Z","reviewer":{"name":"Mary Tougher"},"locationName":"DJA - St Andrews"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2021-07-21T23:00:00.000Z","reviewer":{"name":"Aswathy Remesh"},"locationName":"DJA - St Andrews"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I highly recommend Braemore. As a student in St Andrews I have had disastrous experiences with other letting agencies, but Braemore have been extremely professional and quick to sort out any issues. My property manager Hayley was especially helpful and provided an outstanding service.","createTime":"2021-07-04T23:00:00.000Z","reviewer":{"name":"Roz Harrison"},"locationName":"DJA - St Andrews"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"I reached out to Braemore to act as letting agents for a property in St Andrews. They were very quick to respond, view the house and get all the documents together. Eventually the decision was made to sell the property and they were kind enough to put me in touch with a different agent, and support the process throughout. I cannot emphasise how lovely and professional the staff have been, in particular Elspeth and Shirley.","createTime":"2021-06-02T23:00:00.000Z","reviewer":{"name":"Ilyana Bell"},"locationName":"DJA - St Andrews"}]},{"total":39,"locationName":"Inverurie","avgRating":3.77,"latestReviews":[{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2026-01-19T00:00:00.000Z","reviewer":{"name":"Oluwafunbi Abraham"},"locationName":"DJA - Inverurie"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Everything about the process was made super easy. I was guided every step of the way of the way.","createTime":"2026-01-14T00:00:00.000Z","reviewer":{"name":"Andrew"},"locationName":"DJA - Inverurie"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Really good service - great attention to detail and tenancy proceeded very smoothly","createTime":"2025-12-02T00:00:00.000Z","reviewer":{"name":"Cally Baxter"},"locationName":"DJA - Inverurie"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"DJ Alexander have recently been requested to let out my property in Cruden Bay. A tenant has been immediately secured and the rental rate has been increased substantially as a result of the recent loft conversion. I appreciate very much the kind attention provided by the respective DJ Alexander staff","createTime":"2025-11-17T00:00:00.000Z","reviewer":{"name":"Phil Murray"},"locationName":"DJA - Inverurie"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Staff and their services absolutely helpful. Whole helps me throughout our journey from finding good house to move in. Thanku team DJ Alexander Inverurie.","createTime":"2025-10-23T23:00:00.000Z","reviewer":{"name":"Zobi Gill"},"locationName":"DJA - Inverurie"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2024-07-01T23:00:00.000Z","reviewer":{"name":"2003 HR"},"locationName":"DJA - Inverurie"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Since Beth has taken over as the property manager for the rental property I live in everything that has needed to be done has been completed in a timely manner","createTime":"2023-06-01T23:00:00.000Z","reviewer":{"name":"Gavin Wood"},"locationName":"DJA - Inverurie"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Mostly had dealings with Beth Robbie shes a very nice lady, Very helpful and friendly. Same goes for all the staff I have spoke with. Excellent service. 5 star","createTime":"2023-06-01T23:00:00.000Z","reviewer":{"name":"Blair Low"},"locationName":"DJA - Inverurie"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Thanks to Gill and Jemma for their efficiency in finding new tenants for my property.","createTime":"2023-05-10T23:00:00.000Z","reviewer":{"name":"Yvonne Dewhurst"},"locationName":"DJA - Inverurie"},{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Decent enough estate agents","createTime":"2022-08-09T23:00:00.000Z","reviewer":{"name":"Steve Middleton"},"locationName":"DJA - Inverurie"},{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"I let with Stonehouse Lettings for around 5 years and overall they were a good letting agent to deal with. They had a reasonably good system for reporting maintenance and if anything needed chased up you just had to speak with them and they were receptive. The process for inspection visits was easy and quick and the staff were able to accommodate changes of date to work around when I was available. The staff were always friendly and polite and tried their best to help even in difficult situations. Our boiler gave up during the Christmas period and the team drove out to the property with heaters as the engineer couldn't fix it there and then. The team at Stonehouse were also supportive of you as a tenant as much as they were there for the landlord and would try and encourage improvements to the property, whether the landlord takes that on board is another matter but at least they tried. I wouldn't hesitate to use Stonehouse again if I was in the area.","createTime":"2022-07-28T23:00:00.000Z","reviewer":{"name":"Tracey McDonald"},"locationName":"DJA - Inverurie"},{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Very helpful and got a viewing appointment very quickly and staff member very pleasant. E mails also answered very quickly. Would recommend","createTime":"2022-02-14T00:00:00.000Z","reviewer":{"name":"Mandy Gurnett"},"locationName":"DJA - Inverurie"},{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"","createTime":"2021-12-31T00:00:00.000Z","reviewer":{"name":"Theresa Akintaro"},"locationName":"DJA - Inverurie"},{"sourceID":"GOOGLE_PLACES","starRating":"4","comment":"Natalie Edwards Is a very good agent. Her professionalism is top notch and she made me and my partner feel welcomed.","createTime":"2021-12-29T00:00:00.000Z","reviewer":{"name":"Omowumi Ajayi"},"locationName":"DJA - Inverurie"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Gill Annand has been amazing from start to finish! She created a great relationship with both me and my new tenants and made the whole process simple. I would definitely recommend!","createTime":"2021-12-17T00:00:00.000Z","reviewer":{"name":"Keith McClure"},"locationName":"DJA - Inverurie"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Gill Annand has been an absolute star in finding the perfect lease for my daughter. Professional yet very friendly and caring, nothing has been too much trouble for Gill. Highly recommend anyone looking for a property to get in touch with her.","createTime":"2021-12-09T00:00:00.000Z","reviewer":{"name":"Karen Will"},"locationName":"DJA - Inverurie"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Had the pleasure to meet Natalie from Stonehouse Lettings yesterday. Fabulous lady, such a bubbly personality and so on top of her job. Very much look forward to arranging let very soon","createTime":"2021-10-26T23:00:00.000Z","reviewer":{"name":"Joyce Owen"},"locationName":"DJA - Inverurie"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"","createTime":"2021-09-22T23:00:00.000Z","reviewer":{"name":"Lynn Mc Naught"},"locationName":"DJA - Inverurie"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Natalie was amazing at helping us rent a new property! Couldn't be happier with their quick service!","createTime":"2021-08-23T23:00:00.000Z","reviewer":{"name":"Christie O"},"locationName":"DJA - Inverurie"},{"sourceID":"GOOGLE_PLACES","starRating":"5","comment":"Me and my flat mate had 3 viewings yesterday with maureen. A really good experience super professional and friendly and talked us through the whole process to achieving are new flat","createTime":"2021-08-10T23:00:00.000Z","reviewer":{"name":"Sam Riome"},"locationName":"DJA - Inverurie"}]}]},{"total":2604,"id":"b31df17c-c3ad-5467-abe2-31d7b09188aa","avgRating":4.56,"sourceID":"TRUST_PILOT","location":[{"total":2604,"locationName":"Trustpilot","avgRating":4.56,"latestReviews":[{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Professional, courteous, and good communicators throughout. I'm sure they're all great, but if you end up with Ailie as your contact then you're in really safe hands.","createTime":"2026-06-19T23:00:00.000Z","reviewer":{"name":"Scamilton"},"locationName":"DJA - Trustpilot"},{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Thanks so much to Joye (property manager) & Jennifer (tenancy team) for helping me find my new home. Joye has been a pleasure to deal with during my tenancy application. From viewings to check in, she was helpful & accommodating and a friendly face during the process. Thanks to Jennifer for all her support during the referencing stage - she kept me informed every step of the way - and was quick & efficient when I was having issues with the Goodlord software. Since moving in, DJ Alexander & the maintenance team have been very quick at solving issues big & small in the property which I really appreciate. We’re settling in now and very grateful for a quick & relatively pain-free experience. The only downside to the whole process has been GOODLORD - a horribly inefficient, inhuman & inutile program that is the antithesis of what it claims to do - make the renters life easier. They really exist to protect landlords & agents (which is fair enough) and to try to sell you their commissioned utility & insurance plans. As someone who is tech savvy it was an absolute nightmare using their half-baked AI software - I can only imagine how challenging it must be for those who need have access needs or language barriers. Not only did I have to chase THEM to confirm parts of my referencing (which dragged out over 2 weeks) - I also received multiple harassing calls from them while I was moving in to sell me their insurance plans. When I finally answered I encountered a very rude & patronising staff member who spoke over me and was borderline interrogative when I refused their deals. Get in the bin.","createTime":"2026-06-14T23:00:00.000Z","reviewer":{"name":"Natalie Messer"},"locationName":"DJA - Trustpilot"},{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Very prefessional","createTime":"2026-06-09T23:00:00.000Z","reviewer":{"name":"Leqing"},"locationName":"DJA - Trustpilot"},{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I met Connor when he came for my annual flat inspection. He was very professional and I was impressed by his follow up email after the visit to thank me for my time, and to advise me of the actions he had taken to resolve a small issue i had.","createTime":"2026-06-09T23:00:00.000Z","reviewer":{"name":"Caroline M"},"locationName":"DJA - Trustpilot"},{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I have been renting with DJ Alexander for a few years now and when I move properties I always make sure to check this agency’s options first. Louis Steele has stood out as one of their Property Relationship Managers for his great customer service & support. He has been extremely helpful and friendly, as well as professional, and deserves all the spotlight he is owed 😊","createTime":"2026-06-09T23:00:00.000Z","reviewer":{"name":"Anastasia McMillan"},"locationName":"DJA - Trustpilot"},{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Great service phoned Tuesday morning as I had a leak in my bathroom got someone out later that day all fixed great friendly service.","createTime":"2026-06-09T23:00:00.000Z","reviewer":{"name":"Angela bruce"},"locationName":"DJA - Trustpilot"},{"sourceID":"TRUST_PILOT","starRating":"5","comment":"As a first time renter it felt less stressful due to the guidance and information given. Ailie Stewart was also very helpful.","createTime":"2026-06-09T23:00:00.000Z","reviewer":{"name":"Ted Peeling-smith"},"locationName":"DJA - Trustpilot"},{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I had a good experience finding a rented property with DJ Alexander and all the staff that I dealt with were attentive, helpful and willing to make the additional effort to help me review the property remotely. Particular thanks goes to Sana Bilal, who took the trouble to shoot a video, forward it to me and then provide the follow-up needed to secure the property. Fast, efficient and stress free service, which is not always something you experience when searching for a property.","createTime":"2026-06-09T23:00:00.000Z","reviewer":{"name":"John Phildius"},"locationName":"DJA - Trustpilot"},{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Charlotte was very helpful and a pleasure to deal with","createTime":"2026-06-08T23:00:00.000Z","reviewer":{"name":"Oliver"},"locationName":"DJA - Trustpilot"},{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Amy Taylof of D J Alexander is a highly skilled professional. She inherited a difficult issue with tenants and was crucial in resolving it. She is a skilled and empathetic communicator whose expertise supported and informed us thro a complex situation. A great asset to DJ Alexander","createTime":"2026-06-07T23:00:00.000Z","reviewer":{"name":"Mr Reed"},"locationName":"DJA - Trustpilot"},{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Amy Vass helped to organise a repair for my property in a timely and efficient manner, many thanks","createTime":"2026-06-07T23:00:00.000Z","reviewer":{"name":"Ian"},"locationName":"DJA - Trustpilot"},{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Really lovely and helpful team at DJ Alexander. I have had really great experience with the repairs service! Harrison Reeves was super helpful both over the phone and via email when we had a slightly chaotic maintenance issue, and had it sorted by the end of the week. He was very efficient and patient with me! Thank you very much :)","createTime":"2026-06-07T23:00:00.000Z","reviewer":{"name":"Lizzie Baldwin"},"locationName":"DJA - Trustpilot"},{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Emma Wright has been an amazing agent- we arranged to view the property via email. Emma turned up on time, was very attentive and professional during the viewing, assisting with identifying all amenities inside the property, and most importantly, sharing the feeling of the property, as it is very special indeed and a lovely flat. Next steps were discussed in the short window of five minutes for the viewing, and Emma helpfully emailed the application form, and advised of next steps. Thank you Emma, we value your assistance and help with securing our tenancy.","createTime":"2026-06-04T23:00:00.000Z","reviewer":{"name":"Karen"},"locationName":"DJA - Trustpilot"},{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I booked a viewing with Connor Quinn which was a nice experience. He provided all the information I needed and advised me on how to make the application. I'm now proceeding with the next steps - hope everything goes fine:)","createTime":"2026-06-03T23:00:00.000Z","reviewer":{"name":"Chloe Sun"},"locationName":"DJA - Trustpilot"},{"sourceID":"TRUST_PILOT","starRating":"5","comment":"The viewing process was very smooth and stress-free from start to finish. The agents were friendly, professional, and easy to communicate with. I would especially like to mention Joye, who was amazing throughout the property viewing and the whole process. She was welcoming, helpful, and genuinely pleasant to speak with, which made the experience much more comfortable. Overall, I had a very positive experience with the agency and would happily recommend them.","createTime":"2026-06-03T23:00:00.000Z","reviewer":{"name":"Khaja Ihtesham"},"locationName":"DJA - Trustpilot"},{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Working with Ellie, Brandon and Calumn has made the whole process incredibly enjoyable and stress-free. From the initial viewing until everything was signed, they were happy to help where needed and have gone above and beyond to answer any queries. Can't thank them enough!","createTime":"2026-06-03T23:00:00.000Z","reviewer":{"name":"Lewis"},"locationName":"DJA - Trustpilot"},{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Dj Alexander made our move in experience very easy and with little to no stress. We want to give a big shout out to Eve and Chloe, who were both really helpful and catered to our every need. Thanks again","createTime":"2026-06-02T23:00:00.000Z","reviewer":{"name":"Consumer"},"locationName":"DJA - Trustpilot"},{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Having rented from them for 18 months I have nothing negative to say about them, only positive. Always quick to answer queries, quick with repairs and incredibly friendly staff especially Alisha Simpson who made the whole process seamless and was incredibly supportive and friendly","createTime":"2026-06-01T23:00:00.000Z","reviewer":{"name":"Ms Beverley Maciver"},"locationName":"DJA - Trustpilot"},{"sourceID":"TRUST_PILOT","starRating":"5","comment":"Katie D is lovely, responsive, and efficient!","createTime":"2026-06-01T23:00:00.000Z","reviewer":{"name":"Yati SuMyo"},"locationName":"DJA - Trustpilot"},{"sourceID":"TRUST_PILOT","starRating":"5","comment":"I called up to ask a request - to find out if someone could help me with finding various legal documents for a flat I bought through Grants Property Management 7 years ago. Grants changed their name to Sandstone before beingvtaken over by DJ Alexander in 2024. I thought I was probably asking for the impossible request however Leandra Brown from the Edinburgh office went the extra mile for me. I was so impressed by her attitude. Nothing was too much or too difficult. She was super efficient on the phone and told me that she would love to help track down the info I needed. She said it might take a while but she would get onto it straight away. Anyway, much to my surprise she emailed me back within the hour to tell me she had found everything I asked her for. I was so grateful to Leandra. I hope she gets to read this because I had wanted to write to the boss of D J Alexander to let them know how good the service I had received was. She went over and above what I was expecting. First class service Leandra. Thank you.","createTime":"2026-06-01T23:00:00.000Z","reviewer":{"name":"Sarah"},"locationName":"DJA - Trustpilot"}]}]}]}}}