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Out of hours emergency contact numbers

For use of tenants and landlords of DJ Alexander - Our emergency contact numbers should be used in an emergency when the DJ Alexander maintenance department is closed. 

An emergency would be classed as loss of electricity, escape of water, loss of heating (in winter) and if you are locked out of the property. If your issue is regarding plumbing, heating or electrics please check if the property is covered by a ‘Homecare’ or similar service agreement. Please refer to your welcome pack. If applicable, you should then contact the service provider directly to resolve the issue.

 

Tenant contact numbers

During Office hours Monday- Thursday 9:00am-5:30pm Friday 9:00am-5:00pm (Excluding Christmas & New Year Bank holidays)

Rental Payments, Deposits, Direct Debit Enquiries 
(Accounts Department) 

Telephone: 0131 558 3000 (Option 4) 
Email: accounts@djalexander.co.uk

All Property Repairs 
(Maintenance Department) 

Telephone: 0131 558 3000 (Option 5) 
Email: maintenance@djalexander.co.uk